From: Anthony Talarico Date: Wed, 28 Dec 2016 15:32:33 +0000 (-0500) Subject: adding no sidebar class to no sidebar to test padding issues with X-Git-Tag: v1.0.0^2~55 X-Git-Url: http://cvs2.gaslightmedia.com/gitweb/?a=commitdiff_plain;h=384ddb01da0accdaf0ef78f515e97312038c76c9;p=WP-Themes%2Fmcda.git adding no sidebar class to no sidebar to test padding issues with the events pages. (removing 30px padding added to #interior-content) --- diff --git a/assets/test.csv b/assets/test.csv new file mode 100755 index 0000000..9b5e771 --- /dev/null +++ b/assets/test.csv @@ -0,0 +1,4647 @@ +"MessageID"|"PostedBy"|"PostedDate"|"Subject"|"Message"|"ReplyID"|"ForumID"|"Archive" +"68"|"10"|"2010-02-08 14:08:19"|"AVL"|"I am looking for any information in regards to AVL's that allow you to track the patrol cars on a map. I need vendor name, number and an approximate cost of implementation if possible. Thank you!"|"0"|"1"|"1" +"69"|"66"|"2010-02-08 14:28:41"|"MPSC info for Virgin Mobile"|"Karen Norcross from MPSC told me that the yellow area of the map that I sent is where Virgin Mobile applied. There was no service specified for the U.P."|"0"|"1"|"1" +"71"|"95"|"2010-02-09 08:35:46"|"Re: MPSC info for Virgin Mobile"|"So that is applied, not necessarily authorized by the local dispatch?"|"69"|"1"|"1" +"72"|"66"|"2010-02-09 12:56:12"|"Re: MPSC info for Virgin Mobile"|"From what I know, they applied. The FCC will automatically certify them unless the MPSC hears why they should not. "|"69"|"1"|"1" +"77"|"32"|"2010-02-17 14:51:03"|"Succesful Ballot Proposals"|"I am looking for any agencies sucessful ballot wording for 911 surcharge on all devices"|"0"|"1"|"1" +"78"|"95"|"2010-02-17 15:10:25"|"Re: Succesful Ballot Proposals"|"Mark, I have language from our sucessful millage in 2008 if you are interested?Tim Smith"|"77"|"1"|"1" +"79"|"32"|"2010-02-17 15:27:23"|"Re: Succesful Ballot Proposals"|"Tim, can you email to me that would be great?"|"77"|"1"|"1" +"88"|"95"|"2010-02-19 08:46:58"|"Re: AVL"|"Cherie, did you call the contact number I sent you for AVL?Tim"|"68"|"1"|"1" +"90"|"136"|"2010-02-23 09:51:06"|"NENA Hero Award Nominations"|"Michigan NENA still needs nominations for our 911 HERO award. Go to www.michigannena.org for information and an application. Let's hear from you!!"|"0"|"1"|"1" +"91"|"53"|"2010-02-23 12:15:34"|"Draft Legislation Input"|"Rep. Stamas office has asked for some input from my Chief and Sheriff on a draft they have created regarding notification to schools and day care facilities during a situation that is a threat to public safety or an emergency situation that would reasonably put a school in lock down. I asked if I could share with this group - if you want to see the draft, email me @ lhall@midland911.org. I can add any input to ours to provide back to his office if you'd like. "|"0"|"1"|"1" +"94"|"106"|"2010-02-23 13:40:06"|"HELP W/ PROMOTIONAL BD QUESTIONS"|"I received the following from Chief Basar - Howell PD. If anyone has such questions please contact Chief Basar direct:I was contacted by our senior shift supervisor from Livingston County Central Dispatch. They have had some recent retirements and a new director who was elevated from 911 Operations Manager to Director of Emergency Management, where 911 falls under that umbrella. In a budgetary move they are now going to eliminate the Operations Manager position in favor of another Shift Supervisor. The new Shift Supervisor will be elevated from candidates who now hold the title of Shift Leader. The Shift Supervisor will be an administrative and management position. What they are looking for is some good interview questions that tend to track more along the line of management and administration as opposed to just operations, though that needs to be woven into the interview as well. They apparently have not been able to come up with anything that they really like and their concern is that the candidates have already been through interviews for the Shift Leader position and the interview questions they have found so far seem to follow that same line. Any assistance you can provide would be appreciated. Don't know if others in your professional circle may have some suggestions as well.ThanksGeorge BasarChief of PoliceHowell Police Department611 E. Grand RiverHowell, MI. 48843Office: 517-546-1330Fax: 517-546-2114gbasar@ci.howell.mi.us"|"0"|"1"|"1" +"95"|"66"|"2010-02-23 19:25:18"|"HB5622 Info"|"HB5622 passed in the Energy and Technology subcommittee this morning."|"0"|"1"|"1" +"96"|"95"|"2010-02-24 10:35:12"|"Re: Draft Legislation Input"|"Lisa, while I understand the intent here, a question that comes to mind is, what data base would be used for this, and who would be responsible to maintain that contact information. Would it be run through the law agencies, or would dispatch be pulled into this. If someone had reverse 911 or city watch it could help, but those systems do not accomodate non- landlines, unless they are entered manually, and then you have the issue of maintaining current information. And what is the definition of a \"threat, or emergency situation\"? Just thinking out loud here.Tim"|"91"|"1"|"1" +"97"|"66"|"2010-02-24 11:07:24"|"SB1133"|"This is the bill to take 5 million from CMRS for MPSCS. You may have to cut and paste the web page to get the link...http://www.legislature.mi.gov/(S(31gjcy45rh4ylaibcaramab0))/mileg.aspx?page=getObject&objectName=2010-SB-1133"|"0"|"1"|"1" +"98"|"94"|"2010-02-24 12:04:21"|"Re: Draft Legislation Input"|"I just had this conversation with one of my school districts. We agreed that contacting a school system is necessary in some cases but should be left up to the discretion of the responding agency who has the facts of the situation. We also agreed that dispatch would call 1 person who would then be responsible for notifying the rest of the distict. I also recieved from them that they do not automatically notify parents of lock downs. I wanted to make sure that we would not be inundated with calls from hysterical parents every time the school performed a lockdown, routine test or not. In a nut shell - lockdowns should be left up to individual jurisdictions to respond as they determine is necessary. Attempting to legislate this issue would cause more problems than solve. "|"91"|"1"|"1" +"99"|"95"|"2010-02-24 12:35:25"|"Re: SB1133"|"After reading the following from the bill : 6) For fiscal year 2009-2010 only, an amount not to exceed $5,000,000.00 shall be distributed to the department of state police to fund a portion of the department's costs for the Michigan public safety communications system.What is the money going to be used for??????? Seems extremely open ended. Could be using I suppose to offset monies from the general fund????Tim"|"97"|"1"|"1" +"100"|"66"|"2010-02-24 12:47:40"|"Re: SB1133"|"I would hope that they would only use the money for an \"upgrade.\" If it's for general operation, then they'll have to keep looking for revenue every year."|"97"|"1"|"1" +"101"|"32"|"2010-02-24 14:50:25"|"Re: Draft Legislation Input"|"We have had similar conversations in our school safety meetings which is made up of all of our school districts superintendants as well as Public Safety. After we had a prisoner escape from one of the St Louis prison facilities back in 2008. A protocol was developed and approved by law enforcement & myself that upon Central Dispatch being advised of a \"confirmed prisoner escape\"..Central Dispatch will make (one) phone call to a designated contact person at the Gratiot/Isabella Intermediate School District Office and advise. They in turn will contact all school districts and advise. It is the individual school districts decision to lock down/or be on advisement (depending on location of the school)."|"91"|"1"|"1" +"102"|"53"|"2010-02-24 16:59:48"|"Re: Draft Legislation Input"|"Do you do this for any other event besides a prisoner escape?"|"91"|"1"|"1" +"105"|"136"|"2010-02-25 10:10:22"|"Members area vs. general page access"|"It's coming to my attention that more and more of you are inclined to jump back and forth between the secure members section and the 'non-secure' general pages (Home, Membership, Training, Job Postings, etc.). This seems perfectly logical, but in doing so, you're crossing through a security structure that's trying to keep everything member-related separate from the general visitors to the site. My recommendation to everyone is as follows - use two separate browser windows for now as I suggested to Tim Smith in a different post:\"My suggestion (the one I use to do the same) is if you're logged into the members section and want to look at a different page outside the members section, do the following: From the menu on the left, right-click over the page which you want to go to and select 'open link in new tab' or 'open link in new window' from the pop-up menu. That way you'll keep your members screen active and available while you look at the other page(s). Hope that helps.\""|"0"|"1"|"1" +"106"|"65"|"2010-02-25 10:23:56"|"Supervisor Promotional Exams"|"I know this probably came up before, but does anyone have a resource or somewhere to direct me for an exam to promote to Supervisor. We are going to hire 2 dispatchers in May--with one current being promoted to Supervisor. I need something more than just an interview. That was the standard before I started.Any help, I'd appreciate it. Jim LazarMonroe County Central Dispatch "|"0"|"1"|"1" +"107"|"73"|"2010-02-25 13:41:39"|"Senate Majority Leader Mike Bishops proposa"|"Are there any of you that are concerned or keeping an eye on the talk of cutting the pay of teachers, professors and state /local government workers by 5 percent and holding them at that level for the next 3 years as well as paying 20% of their health care preimums? I realize it is only discussion at this time. I have a hard time with the whole concept as the assumptions made are that we have great benefits after retirement and that isnt the case with our agency. Comments following the various articles I have read seem to support such a move by the voting public. Just looking for some other discussion on this topic. "|"0"|"1"|"1" +"108"|"32"|"2010-02-25 16:19:05"|"Re: Draft Legislation Input"|"The discussions now that are taking place...what about when we have a confirmed bank robbery? Do we or don't we contact the RESD office and advise? Still discussing....."|"91"|"1"|"1" +"109"|"65"|"2010-02-26 13:25:53"|"Quality Assurance Review"|"Does anyone use a standard form for quality assurance reviews? "|"0"|"1"|"1" +"110"|"66"|"2010-02-26 14:20:55"|"Re: Quality Assurance Review"|"I'll send you ours."|"109"|"1"|"1" +"111"|"65"|"2010-02-26 14:55:03"|"Re: Quality Assurance Review"|"Thanks Steve"|"109"|"1"|"1" +"112"|"106"|"2010-03-02 10:44:32"|"Re: Senate Majority Leader Mike Bishops proposa"|"My only opinion...the legislature needs to fix the state problem before the move into the local government arena"|"107"|"1"|"1" +"114"|"50"|"2010-03-03 16:48:17"|"Re: SB1133"|"Wasn't monies taken from the this fund in the past to make payments on the State radio system?"|"97"|"1"|"1" +"118"|"138"|"2010-03-04 15:02:41"|"Piercing policy"|"Anyone have a policy on body piercing(s) they can share?"|"0"|"1"|"1" +"198"|"137"|"2010-04-30 11:42:00"|"A Message from APCO"|"Subject: The CCDN Needs Your Help We Need Your Help The APCO Consolidated Center Directors Network (CCDN) committee is comprised of public safety communications center directors representing our nation's consolidated, multi-jurisdiction or multi-agency centers and was established to advise APCO and the industry at-large on and make recommendations to the Board of Officers on public safety communications issues. The CCDN needs your help! The CCDN is working to gather non-proprietary information about the consolidation of public safety communications centers. If your center has been consolidated or de-consolidated, we ask that you share your lessons learned, governance models, funding resources and methods, feasibility studies and any other related reports. We also ask that you take about 10 minutes to complete the APCO Consolidation Communications Center Survey. Please help us achieve our objective by sharing these valuable materials. Documents can be sent electronically to Loredana Elsberry at ElsberryL@apcointl.org. Thank you for your dedication and continued support to APCO and the public safety communications profession. 351 N. Williamson Blvd. Daytona Beach Florida 32114 "|"0"|"1"|"1" +"120"|"104"|"2010-03-05 10:21:11"|"Customer Surveys"|"I am looking for any sample customer surveys that anyone has used to get feedback directly from police, fire and EMS first responders on the performance of the Dispatch Center as a whole. Please e-mail me at tscott@co.montcalm.mi.us or call me at 989-831-3510. Thx, Tim"|"0"|"1"|"1" +"121"|"10"|"2010-03-05 12:49:52"|"Re: AVL"|"a Little late with my reply... but I did call the numbers sent. creeping foward with our project! Thank you"|"68"|"1"|"1" +"122"|"10"|"2010-03-08 11:40:53"|"Mapping Software"|"Could some of you provide me with your mapping software vendor? We will need a mapping application that will run AVL. Please let me know! Thank you"|"0"|"1"|"1" +"123"|"10"|"2010-03-08 11:41:20"|"Re: Customer Surveys"|"did you get some samples? We have one if you want"|"120"|"1"|"1" +"124"|"53"|"2010-03-09 08:12:10"|"Sudden acceleration/Stuck Gas Pedals"|"Anyone have instructions written up to guide dispatchers on what to tell callers to do in this situation?"|"0"|"1"|"1" +"125"|"101"|"2010-03-09 09:04:49"|"Re: Sudden acceleration/Stuck Gas Pedals"|"We don't but I would be interested in any response you get back."|"124"|"1"|"1" +"126"|"95"|"2010-03-09 09:06:29"|"Re: Sudden acceleration/Stuck Gas Pedals"|"Here is what I found on the Toyota web site. PS we had one of these run aways that was a PI, but not a fatal. Hope this helpsTim ------------What if you experience a sticking accelerator pedal while driving?Each circumstance may vary, and drivers must use their best judgment, but Toyota recommends taking the following actions: • If you need to stop immediately, the vehicle can be controlled by stepping on the brake pedal with both feet using firm and steady pressure. Do not pump the brake pedal as it will deplete the vacuum utilized for the power brake assist.• Shift the transmission gear selector to the Neutral (N) position and use the brakes to make a controlled stop at the side of the road and turn off the engine.• If unable to put the vehicle in Neutral, turn the engine OFF. This will not cause loss of steering or braking control, but the power assist to these systems will be lost. o If the vehicle is equipped with an Engine Start/Stop button, firmly and steadily push the button for at least three seconds to turn off the engine. Do NOT tap the Engine Start/Stop button. o If the vehicle is equipped with a conventional key-ignition, turn the ignition key to the ACC position to turn off the engine. Do NOT remove the key from the ignition as this will lock the steering wheel."|"124"|"1"|"1" +"127"|"53"|"2010-03-09 10:44:43"|"Re: Sudden acceleration/Stuck Gas Pedals"|"Thanks Tim. I saw that as well. I'm trying to tweak that a bit to more generic and think I'll use that unless I find anything better."|"124"|"1"|"1" +"128"|"95"|"2010-03-09 13:23:11"|"Re: Sudden acceleration/Stuck Gas Pedals"|"I dont plan on changing it at all. I think using the Toyota information verbatum puts the liabilty on them and off us. ThanksTim"|"124"|"1"|"1" +"129"|"53"|"2010-03-09 13:40:30"|"Re: Sudden acceleration/Stuck Gas Pedals"|"I just made it more instructional so it was easier to use talking someone through it. I also took out the floor mat instructions as I'm not comfortable telling someone to take their eyes off the road and hand off the wheel and pull at the floor mat. Putting it in neutral will still help a floor mat issue. "|"124"|"1"|"1" +"130"|"73"|"2010-03-09 14:19:04"|"Re: Senate Majority Leader Mike Bishops proposa"|"Thank you for your email regarding the recently announced Senate 2010 Reform Plan, specifically the 5 percent salary reduction. I appreciate your willingness to participate in the democratic process as well as your interestregarding this important matter. As you are aware, included in the Senate 2010 Reform Plan are 10 separate legislative initiatives designed to make structural reforms in both state and local governments to create savings to taxpayers while allowing government to provide essential services in a more efficient and effective manner. The six key areas of reform are: • Public employee health care• Local police and fire• K-12 school spending• Medicaid spending• Government efficiency• Public employee compensation With regard to your question, Senate Joint Resolution U proposes amending the constitution, including Article I, Sec. 10, to allow for the 5 percent salary reduction for public employees and temporary pay freeze. You may view this resolution via www.legislature.mi.gov. For further information and details on the Senate 2010 Reform Plan, I encourage you to visit www.senate.michigan.gov/gop/reforms. As an elected official, legislators are not immune to these savings measures. Elected officials are included in the plans to require public employees to pay 20 percent of their health care premiums and to reduce public servants pay by 5 percent and freeze it at that level for three years. Additionally, health care benefits for newly retired lawmakers would be eliminated. Again, thank you for your interest in the Senate 2010 Reform Plan. I am confident that through these reforms, and additional proposals which will later be introduced, our government will begin to come in line with our current revenues and help prevent future deficits so that we can continue to provide core services such as public safety, health, and education. Sincerely, Michael D. BishopMajority LeaderState Senator, 12th District "|"107"|"1"|"1" +"131"|"44"|"2010-03-09 14:49:50"|"Re: Quality Assurance Review"|"Jim, We also have one that I will send to you.Phyllis"|"109"|"1"|"1" +"132"|"66"|"2010-03-09 15:02:55"|"Re: SB1133"|"I do remember the MPSCS taking money from this in the past. I can't remember when it was."|"97"|"1"|"1" +"134"|"3"|"2010-03-10 09:33:21"|"HB5927"|"Does anyone have the scoop behing HB5927 introduced yesterday February 9?"|"0"|"1"|"1" +"136"|"45"|"2010-03-10 09:54:19"|"Re: HB5927"|"Hang on to your seat! Here is the link to the two page bill... http://www.legislature.mi.gov/%28S%28jw2jb3qk2fexfa45lxyp03yi%29%29/mileg.aspx?page=getObject&objectName=2010-HB-5927I see one glaring issue, requires PSAP to accept text which the technology isn't there yet."|"134"|"1"|"1" +"137"|"95"|"2010-03-10 10:02:33"|"Re: HB5927"|"So how do these elected officials know so much more than those in the 911 industry? Also, this smells like another unfunded madate if we have to upgrade to the technology if and when it is developed.Tim"|"134"|"1"|"1" +"138"|"39"|"2010-03-10 10:30:56"|"Social networking (Facebook etc) policies."|"Looking for policies any of you have on using Social Netorking sites while on or off duty."|"0"|"1"|"1" +"139"|"45"|"2010-03-10 10:35:13"|"Re: Piercing policy"|"Clinton County:Personal body piercing or tattoos that are distracting or embarrassing to other employees are prohibited unless they are kept covered at all times while working. Body piercing shall not impede the ability to have clear concise speech or impede the ability to properly perform the required tasks of the employee’s job description.E. Central Dispatch employees may be sent home by their immediate supervisor; without pay for a change of clothing if they are in violation of these rules relating to personal appearance."|"118"|"1"|"1" +"145"|"66"|"2010-03-10 16:15:37"|"Re: HB5927"|"Jim Fyvie and I will attend an Appropriations Subcommittee meeting tomorrow 3/11/10 at 11:30 on the third floor of the capitol concerning this bill. We’ll keep you posted."|"134"|"1"|"1" +"141"|"44"|"2010-03-10 10:52:20"|"Re: HB5927"|"Am I missing something...this seems like an awfully large mandate with no meat to the language....very vague. Hey Jim V, we can just call ourselves Ionia-Barry Central Dispatch and it looks like we are good to go!Phyllis"|"134"|"1"|"1" +"142"|"133"|"2010-03-10 10:53:26"|"Re: HB5927"|"Thought something was up again late last week. I was contacted by Mark Wolf, Fiscal Analyst for the House Appropriations. He was requesting any information regarding our consolidation budgetary projections (personnel, operations, and capital). He said in his email \"I'm looking into some issues pertaining to the consolidation of dispatch centers in the state\". "|"134"|"1"|"1" +"143"|"10"|"2010-03-10 11:19:08"|"Re: Social networking (Facebook etc) policies."|"I do - I will send them shortly"|"138"|"1"|"1" +"144"|"45"|"2010-03-10 11:39:11"|"Re: HB5927"|"Ben from MAC said MAC will be on top of this. No need to be too alarmed right now. Marsha Bianconi talked with the bill sponsors. It is a \"place holder bill.\" We now have the watch full eye of MAC on it. I think we can monitor for now."|"134"|"1"|"1" +"146"|"62"|"2010-03-11 10:50:58"|"Re: HB5927"|"With the minimum requirement of 100,000 population CCE Central Dispatch would be required to consolidate witn another center to reach 100,000 in population"|"134"|"1"|"1" +"147"|"39"|"2010-03-11 10:57:45"|"Payroll/Financial Software"|"We are putting out RFP's for payroll services, benefit administration etc. We are also researching the idea of doing our own payroll and wondered what other centers do theirs and what software they use. Prices and contact information for the vendor would be great.Thanks!"|"0"|"1"|"1" +"148"|"138"|"2010-03-11 15:21:25"|"Re: Payroll/Financial Software"|"ADP Incorporated out of Louisville does ours (and the rest of county gov't). For countywide payroll it costs avg of $450 each period."|"147"|"1"|"1" +"149"|"66"|"2010-03-11 16:42:51"|"Re: HB5927"|"Jim and I went to Lansing today for a hearing on HB5927. It was not introduced at today’s meeting. Chairman Cushingberry stated that “there will be significant hearings on this bill. Cell phones go to MSP” It’s not a typo; I didn’t understand what he meant either. No time was spent discussing this today. Bottom line is that MCDA members need to contact their representatives especially if they are on the Appropriations Committee. The representatives need to be informed about the negative consequences of this bill, and keep 911 a local service. I have provided a copy of the legislative analysis for this bill under the Professional Development Tab which reads HB5927. I will be at NENA’s 911 Goes to Washington next week, and Jim Fyvie will attend a meeting next week with MAC concerning this bill. Jim or I will keep you posted. "|"134"|"1"|"1" +"150"|"66"|"2010-03-11 17:26:11"|"Re: Sudden acceleration/Stuck Gas Pedals"|"We made the instructions from Toyota's web site and a local dealer in dispatch today."|"124"|"1"|"1" +"151"|"15"|"2010-03-11 19:20:49"|"Re: HB5927"|"I'm not sure what Rep Cushinberry is referring to (does he?)with his comment. Our shop is already \"designed\" to accomdate populations over 100K-and we handle well over that for extended periods of the year-but since a lot of these are seasonal and wouldn't be counted in the census I'm not sure where this would leave us. If Rep Cushinberry's comment is any indicator, there are most likely some amendments already waiting in the wings. As it stands now, it's a poor piece of legislation. "|"134"|"1"|"1" +"153"|"45"|"2010-03-12 09:10:33"|"Re: HB5927"|"Points of discussion: 1. There are numerous counties (PSAP) within Michigan that currently have less than 100,000 populations and operate countywide consolidated 9-1-1 centers that are very cost effective and provide the level of service their citizens' demand. 2. Many PSAPs ARE consolidating, either physical or virtual consolidations with the technology available today. We do not need a legislative mandate that would require the state to pay the costs of consolidation, according to the Constitution. 3. Physical consolidation has historically cost more to initially implement. In urban areas it cost money in infrustructure and would SHIFT cost to counties (because cities are paying for the operations now). In rural areas it will cost money because of different radio systems, e.g. paging, mobile data, etc. 3. Be sure to remind the legislator that 9-1-1 IS A LOCAL ISSUE, and that the current statewide all devices surcharge only provides about ten-percent of our operational budgets. Why would the state take on more financial responsibility in these economic times!"|"134"|"1"|"1" +"154"|"45"|"2010-03-12 14:26:16"|"Re: HB5927"|"Information provided by Ben Bodkin from MAC:Below is a list of legislators on the Appropriations Committee in the House. While it is a good idea to have your members talking to their legislators generally, it is imperative that your members who are constituents of these folks talk to them as soon as possible. Especially the Democrats, as I think we can get the Republicans to oppose this as a group. We don't want these folks inundated with non-constituents, this will only drive them away. We need to make sure constituent directors of PSAPs are calling them. Remember, be nice, be respectful; most of these folks should be with us. Ben. Bill Sponsor, Andy Neumann, (D-Alpena, Presque Isle, Montmorency, Crawford, Oscoda, Alcona). Jim and I are meeting with him on Thursday, and he appears to be willing to listen and learn, so the callers should be nice on the phone. Chair, Cushingberry (D-Wayne) 517-373-2276VC, Hammel (D-Genesee) 517-373-7557Bauer (D-Ingham) 517-373-0826Bennett (D-Muskegon) 517-373-2646Terry Brown (D-Huron, Tuscola) 517-373-0476Dean (D-Kent) 517-373-2668Durhal (D-Wayne) 517-373-0844Espinoza (D-Sanilac) 517-373-0835Gonzales (D-Genesee) 517-373-7515Gregory (D-Oakland) 517-373-1788Jackson (D-Wayne) 517-373-1705Lahti (D-Western U.P.) 517-373-0850LeBlanc (D-Wayne) 517-272-2576McDowell (D-Chippewa, Mackinac, Emmet) 517-373-2629Fred Miller (D-Macomb) 517-373-0159Alma Wheeler Smith (D-Washtenaw) 517-373-1771Spade (D-Lenwawee, Washtenaw) 517-373-1706Jon Switalski (D-Macomb) 517-373-1772Tlaib (D-Wayne) 517-373-0823 VC, Moss (R-Oakland) 517-373-8670Agema (R-Ottawa) 517-373-8900Booher (R-Mecosta, Osceola, Wexford) 517-373-1747Caul (R-Isabella, Midland) 517-373-1789Genetski (R-Allegan) 517-373-0836Kevin Green (R-Kent) 517-373-2277Haines (R-Oakland) 517-373-0615Hildenbrand (R-Kent) 517-373-0846Lori (R-Cass, St. Joseph) 517-373-0832Proos (R-Berrien) 517-373-1403Rogers (R-Livingston) 517-373-1784Schuitmaker (R-Allegan, VanBuren) 517-373-0839 "|"134"|"1"|"1" +"155"|"39"|"2010-03-18 09:02:24"|"RFP for payroll, accounts receivable/payable etc"|"Mason Oceana 911 is putting out a RFP for benefit administration, payroll, financial administrative duties etc. If you know of a organization or company that might be interested, have them contact me or go to our website at www.mason-oceana911.org. The RFP will be on there by Friday."|"0"|"1"|"1" +"156"|"106"|"2010-03-18 10:55:31"|"24 hr dispatch chairs"|"It is apparent my co-workers no longer want to sit in the half oak barrel chairs that I think compliment our center. Anyway, checking to see what brand/vendors others are using. please reply directly to me via email: jvalentine@ioniacounty.org Thanks so much."|"0"|"1"|"1" +"157"|"73"|"2010-03-18 13:25:54"|"RFP for legal services"|"Does anyone have an RFP that can be sent out for legal service representation. We are due to go out and see who is interested and check pricing available. "|"0"|"1"|"1" +"158"|"95"|"2010-03-18 15:04:21"|"Re: HB5927"|"I just received the following reply from Rep. Mary Valentine (D) Muskegon, and portions of Ottawa County regarding my note urging she not support this bill : Dear Mr. Smith, Thank you for alerting me to this legislation. I tend to be against mandatory consolidations. I believe that consolidation can be a good thing when it is done correctly, but forcing it from the outside is not generally a good idea. Sincerely, Mary Valentine"|"134"|"1"|"1" +"159"|"45"|"2010-03-19 08:21:50"|"Re: HB5927"|"While our MCDA President (Steve) was representing our organization in Washington D.C., I was trying to hold down the Lansing front with the assistance of Ben Bodkin from MAC.What Ben, some of our members, and I have discovered so far while researching HB 5927:HB 5927 is just the first House Bills to be introduced on this topic. The intent with the other bills coming is for Michigan to have only three to four (3-4) PSAPs statewide! One bill due to hit the floor soon will require PSAP consolidation with population minimums of 350,000 to 400,000, not 100,000 as HB 5927 has. Some of our MCDA members have had recent discussions that informed them of a statewide CAD, mapping and AVL system. To get around Headlee, funding will be proposed by a statewide operational surcharge.My county undersheriff informed me, just moments ago, that a MSP Lt. he was talking with, said MSP is prepared to meet the 3-4 dispatch center needs. He had no prior knowledge of our research on or knowledge of, HB 5927 until our meeting. The undersheriff was wondering what the MSP Lt. was talking about, until our meeting. Are the dots are being connected???Ben’s discussion with various legislators indicate that the movement behind 3-4 PSAPs is coming from “leadership.” We have only discovered the tip of the iceberg.We need you to contact your legislators, all of them, but more specifically the Democrats’ as soon as possible to educate them that the course of action being taken, isn’t right for their citizens. Attending our next MCDA meeting on April 9, 2010, in Genesee County will provide more behind the scenes details. "|"134"|"1"|"1" +"160"|"53"|"2010-03-23 15:07:28"|"Re: Sudden acceleration/Stuck Gas Pedals"|"For priority dispatch users - they released a protocol for this...http://prioritydispatch.net/vehicle_accelerator_stuck.php"|"124"|"1"|"1" +"161"|"45"|"2010-03-23 16:03:52"|"Re: HB5927"|"During the SNC Certification Subcommittee meeting this morning (3-23-10), we discussed the pending mandatory consolidation legislation. It was not long after the meeting that I received a call from Ben (MAC), and Ben advised that Lt. Bolger had contacted him in regards to my comments about connecting the dots in an attempt to determine who is behind the proposed consolidation legislation. Ben believes that MSP administration is NOT behind the movement. Please continue to make contact with your respective legislator, as they need to be educated with the facts of how your PSAP is funded, and how your LOCAL 9-1-1 operation is managed and receptive to the needs of your LOCAL citizens."|"134"|"1"|"1" +"194"|"62"|"2010-04-29 14:39:22"|"Re: NAED Release 12.1"|"I also spoke with Jon Stones and followed up with an email outlining my concerns."|"171"|"1"|"1" +"164"|"53"|"2010-03-24 14:40:38"|"LEIN Validations"|"For anyone not on the list serve for LEIN. They will no longer be mailing validations, they will be accessed on their website using a password that will be sent to you via a LEIN message at the beginning of each validation period. http://www.michigan.gov/lein"|"0"|"1"|"1" +"165"|"53"|"2010-03-29 08:45:20"|"TRAINING POLICY"|"Looking for training policies and procedures that address continuing ed training, documentation of travel time, pay, etc. Please pass on any you are willing to share to lhall@midland911.org. Thanks"|"0"|"1"|"1" +"167"|"45"|"2010-03-29 16:15:36"|"Michigan Audit Report Emergency 911 Fund 2006-2008"|"During our membership meetings, discussion has taken place concerning county compliance reviews and the SNC office/committee. It has been suggested that the SNC needs to lead by example with transparency and openness of surcharge funds, and that the Certification Subcommittee needs to make public the budget of the SNC office.As MCDA representative on the SNC and a member of the Certification Subcommittee, I asked the SNC office for a copy of their budget. I was told that the SNC budget is audited annually and the report is available from the Michigan Auditor General office. As a member of the SNC Committee, I was provided a copy of that audit report, and I had it scanned. It is now posted on our web site under Professional Development."|"0"|"1"|"1" +"168"|"66"|"2010-03-31 13:24:59"|"Troopers Association SNC Comments"|"Several of us attended the SNC meeting on 3/30/10. The president of the Michigan Troopers Association again stated that Michigan’s 911 centers are ineffective and too costly. In their opinion the centers should consolidate and the savings should go to hire more troopers. He was given information from the other members on the committee about Michigan “being in line” with other states in our region. I look forward to Mr. Ludys new position on the Certification Subcommittee as a chance to provide him with factual information about what Michigan PSAP’s provide."|"0"|"1"|"1" +"169"|"106"|"2010-03-31 14:40:36"|"Re: Troopers Association SNC Comments"|"Very tactfully presented; Thanks Steve for this update. "|"168"|"1"|"1" +"195"|"108"|"2010-04-29 17:06:14"|"Re: County Operated PSAP Boards"|"Marquette County has three reps for EMS appointed by the County Board based (in part) on recommendations by Medical Control."|"183"|"1"|"1" +"171"|"45"|"2010-04-07 09:31:44"|"NAED Release 12.1"|"If the accurate dispatching of EMS responders and providing them the appropriate response level based upon the verbal response received from questions outlined in our EMD cards wasn’t such serious business, this latest release would be laughable! Most of you know I have a strong background in EMS, and that I have been a strong supporter of NAED protocols over the other options used today, but the revised stroke diagnostic tool, as one example, has gone too far. We are being pushed to do as many other 911 centers are doing, to switch to APCO EMD as NAED has becomes to cumbersome for full public safety disciplined dispatch centers. Stand-alone medical dispatch centers may be able to add all the changes that are released, but our multi-disciplined centers cannot.For a 9-1-1 NAED certified telecommunicator to have to ask, in most cases a bystander or family member, if the smile is equal on both sides, to have the patient raise both arms above their head, and to have the patient say “The early bird catches the worm,” and SCORE the results accurately! How in the world can an accurate and objective score be obtained? The room for error and the resulting responder distrust in the accuracy of the dispatcher information they receive from 911 is huge. How does the questions in release 12.1 improve the information for the responders? It doesn’t! As you know, our EMS-MFR responders just want to know if it is an emergency or non-emergency response and the nature code – possible stroke. When we dispatch EMS or MFR responders and advise them they have a stroke “D with 2 hours,” they are going to say “what?” When it is not going to make any difference in their response level as emergency or non-emergency, or what drug kit they take into the home. This is getting way beyond what is needed in accurate dispatching of EMS providers, and pre-hospital care from a telecommunicator.I have asked our Medical Control Authority to send me the APCO EMS protocols that Ingham County switched too, and a list of local certified instructors. It is time for Clinton County 911 to take a serious look at changing. Your thoughts please...."|"0"|"1"|"1" +"172"|"66"|"2010-04-07 09:48:49"|"Training Opportunity"|"FYI...I was asked to send a group email to the group, and thought this would be more appropriate. It's advertisement from Success Communications.The Executive Management Summit May 6, 20108 am to 4 pm with a catered lunchHampton Inn, 525 North Canal Rd., Lansing, MIMore info at:www.SuccessCommunicationsInc.com"|"0"|"1"|"1" +"173"|"66"|"2010-04-08 12:07:49"|"Draft Forced Consolidation Position"|"MCDA membership,Under the Prof Development tab I have attached a draft position.With all the pending and current legislation I believe that MCDA shouldtake a position on \"forced consolidation.\" When we attend SNC andLegislative Committee meetings in Lansing many opinions are put forth bypeople who are not familiar with our industry, and we are looked at forour stand on various issues. I have attached a draft position that Ifeel the membership will be comfortable with. Please review it, and Iwould entertain a motion to make it an official MCDA position at ourmeeting on Friday April 9, 2010.Steve Leese"|"0"|"1"|"1" +"174"|"64"|"2010-04-10 16:44:14"|"Re: Succesful Ballot Proposals"|"I would like that language too if it is not too late. Please e-mail it to me at llautenbach@benzieco.netThanks"|"77"|"1"|"1" +"175"|"66"|"2010-04-13 11:37:56"|"Approved Position on \"Forced Consolidation\""|"A PDF of the approved MCDA position on “Forced Consolidation” is now available on the website under the (Prof Development) tab www.MCDA911.org. This response was due partially to legislative initiatives and other association’s comments regarding our industry. We worked together in a positive way to help educate our legislators. This is surely one of the functions of MCDA. Keep up the good work, and thanks for all of your help. Steve"|"0"|"1"|"1" +"176"|"62"|"2010-04-13 14:46:06"|"Re: Approved Position on \"Forced Consolidation\""|"I plan on distributing this to my police, fire and EMS agencies, commissioners and state legislatures."|"175"|"1"|"1" +"177"|"65"|"2010-04-15 09:15:51"|"Homeland Security Conference "|"If anyone has a reserved room at the Amway Grand and is not going or can't use it, please contact me.Thanks,Jim LazarCell: (313) 808-2652 "|"0"|"1"|"1" +"178"|"10"|"2010-04-15 12:44:38"|"Re: NAED Release 12.1"|"Jim, I talked with the Priority Dispatch rep - Jon Stones, he recommended, strongly, that agencies with comments/objections, send a strong email with the objections clearly stated... which I did"|"171"|"1"|"1" +"179"|"5"|"2010-04-15 13:12:12"|"Re: Homeland Security Conference "|"I have three rooms that we will not be using. I'll give Jim a call, but if anyone else is looking let me know before I cancel them on Monday. Thanks- Jamel/Grand Traverse231-922-4555"|"177"|"1"|"1" +"201"|"66"|"2010-04-30 13:17:33"|"SB 1072 regarding Act 312"|"It appears that this senate bill is opening up legislation regarding 312. Thanks Jeff Troyer for the heads up."|"0"|"1"|"1" +"200"|"108"|"2010-04-30 13:09:12"|"MPSCS Radio Equipment"|"I am submitting this for Paul DiBenedetto, Livonia PD.Could you ask around the MCDA email circuit what the actual experience hasbeen with the available manufacturers of MPSCS subscriber radios andequipment: MotorolaEF JohnsonKenwoodHarrisTaite Anyone have any exceptionally good or bad experience with any of them? Whois recommend to go with or avoid (and why)? What are the price points of the various models and brands? What featuresshould we most look for?Thanks."|"0"|"1"|"1" +"193"|"10"|"2010-04-29 12:37:19"|"Re: Dispatcher Evaluation"|"We just use the standard one issued by the County - the goals are specific because they are assigned but the rating tool is just SOP. Let me know if you want it: cbartram@stclaircounty.org"|"190"|"1"|"1" +"182"|"90"|"2010-04-19 15:51:05"|"Re: Approved Position on \"Forced Consolidation\""|"Just spoke with editor of the local newspaper on the consolidation issue. Thank you for the MCDA position paper which helped me focus and organize my comments!"|"175"|"1"|"1" +"183"|"5"|"2010-04-20 09:07:14"|"County Operated PSAP Boards"|"GTCD Policy Board was established with a \"Volunteer Ambulance Representative\" position. That doesn't really work anymore, and now there is \"discussion\" regarding who really should be a voting member for EMS. Some feel every EMS in the County should have a vote!!! How are other boards structured regarding this? Thanks, Jamel"|"0"|"1"|"1" +"184"|"95"|"2010-04-20 14:25:07"|"Re: County Operated PSAP Boards"|"Jamel, our establishing agreement covers this under the section detailing our Technical Advisory Committee and regarding membership for medical it states \" One member for Ambulance Companies - Member to be recommended by the multiple-agency Ambulance sub-committee\".I hope that helps you, no they do not all get a seat on the board.FYITim Smith"|"183"|"1"|"1" +"185"|"44"|"2010-04-22 08:59:45"|"Re: County Operated PSAP Boards"|"Jamel,Our Board has an EMS rep (voting)...chosen by the EMS council. It doesn't have to be from a volunteer agency.Phyllis"|"183"|"1"|"1" +"186"|"56"|"2010-04-22 12:22:53"|"Re: County Operated PSAP Boards"|"Jamel, our 9-1-1 Plan states each agency or association (Ambulance is listed) listed will recommend a representative and a proxy for our Board to the Board of Commissioners. So the Ambulance Association recommends in writing to the Commissioners a member and an alternate each time one of their terms expire. Margie "|"183"|"1"|"1" +"187"|"53"|"2010-04-23 08:45:35"|"Gas Leaks & Lines Down"|"Looking to ask some questions of an agency that doesn't use Consumers for energy. I am interested in how your process goes for reporting gas leaks and lines down, etc. Please email me at lhall@midland911.org"|"0"|"1"|"1" +"188"|"25"|"2010-04-23 15:53:30"|"Re: Social networking (Facebook etc) policies."|"Cherie if you get a chance can you send us your Social Networking policy?Thanks in advance,Greg Clarkgclark@cce911.com"|"138"|"1"|"1" +"189"|"64"|"2010-04-23 16:06:24"|"Wrecker policy"|"We are looking at cleaning up our wrecker policy. If anyone would be willing to share yours please e-mail them to me at llautenbach@benzieco.netThanks"|"0"|"1"|"1" +"190"|"25"|"2010-04-23 16:46:48"|"Dispatcher Evaluation"|"Revision time.We are looking for a good all around Dispatcher related Performance Evaluation. Does anyone have one that they would like to share? Thanks in advance, Greg ClarkCCE Central Dispatchgclark@cce911.com "|"0"|"1"|"1" +"2960"|"57"|"2013-03-12 14:12:20"|"Child Hero Award Nominations"|"Don’t Miss the Chance to Honor a DESERVING Child Hero!!!NOW is the time to submit your nominations for the 2013 CHILD HERO AWARDS. WHO can be nominated?• ANY child who called 9-1-1 for help that had an impact on the outcome of the situation. The calls need to have been made between last year’s conference and the deadline for applications. WHO can submit nominations?• ANYONE – we will review ALL nominationsWHAT is the deadline?• Close of business on Friday, May 3rd HOW to nominate someone?• Please send a letter of recommendation, copies of any media articles and a copy of the recording to:April Heinze911 Courthouse DrCharlotte, MI 48813OREmail to aheinze@eatoncounty.org I will turn the nominations over to the Awards Committee, who will review each nomination and determine the winner. The committee chair will then contact those sending nominations with the results prior to the conference. The child and their family will be the guests of honor at the opening luncheon during the May conference. Please don’t miss out on this EXTRAORDINARY opportunity to honor our littlest hero’s with your appreciation. Any questions, please do not hesitate to contact me."|"0"|"1"|"1" +"203"|"66"|"2010-04-30 14:06:12"|"Re: Wrecker policy"|"Jim Fyvie and Joe VanO have the best policy I've seen. I'm trying to implement it in Eaton. I know Jim or Joe would share with you."|"189"|"1"|"1" +"204"|"38"|"2010-04-30 14:24:13"|"Re: SB 1072 regarding Act 312"|"OK, What am I missing here? What 'heads up' from Jeff?"|"201"|"1"|"1" +"205"|"66"|"2010-04-30 16:05:02"|"Re: SB 1072 regarding Act 312"|"Jeff states that it appears that this bill (SB 1072) would make dispatch center employees of governmental units 312 eligible. "|"201"|"1"|"1" +"206"|"66"|"2010-05-01 10:27:03"|"MESSAGE FROM MAC ON 911 MANDATED CONSOLIDATION "|"Below is from our legislative update on Friday,911 MANDATED CONSOLIDATION RUMOR UPDATEMAC has met with several legislators regarding mandated consolidation of 911/dispatch centers. The issue centers around an idea being thrown-about in the legislature to have a handful of 911/dispatch centers (about 4-5) to answer 911 calls and dispatch emergency crews for the entire state. The proposal, it appears, rests on an old idea floated a couple of years ago to fund other, non-911 related state budget items through an increase in the state's 911 phone surcharge. So, the proposal seems to include the following: the legislature would force consolidation of 911/dispatch into a few centers, increase the state surcharge from $0.19 to around $1.75, and use the largess to fund other items in the budget. Meanwhile, these huge centers would employ dispatchers who may have never been to the counties they serve, let alone know the roads and geography. Further, the responsibility for quality service would be lost at the county level, which would increase the incentive to cut corners and lower quality. Finally, a reliance on the state to properly fund this very important live-saving service would be asking a great deal given the current demands on the state budget.At this time, nothing has been introduced in the legislature regarding this proposal, it remains simply talk and rumor. The only bill introduced to date on mandatory consolidation is a bill that MAC opposes, HB 5927, which would require consolidation of 911/dispatches serving fewer than 100,000 people. MAC encourages you to work with your county 911/dispatch director to invite your legislators to tour your central dispatch and see the good work your county does first-hand."|"0"|"1"|"1" +"207"|"53"|"2010-05-02 13:36:19"|"LEIN MEETING MAY 4"|"Anyone have anything they need me to bring up at the LEIN workgroup meeting on May 4th?"|"0"|"1"|"1" +"208"|"116"|"2010-05-02 23:46:30"|"Re: County Operated PSAP Boards"|"Menominee County has a Rescue Squad representative, and a Paramedic representative on the 9-1-1 Governing Board."|"183"|"1"|"1" +"209"|"64"|"2010-05-03 07:37:05"|"Re: LEIN MEETING MAY 4"|"Lisa,Can you tell me how to add conditions of PPOs into LEIN? We see them come across but I haven't figured out how to add them...Thanks, Lori"|"207"|"1"|"1" +"210"|"53"|"2010-05-03 07:38:36"|"Re: LEIN MEETING MAY 4"|"If you have CORE its under forms for PPO's and its a seperate screen than the entry. If you have CORE and don't see it there, you may need an update. "|"207"|"1"|"1" +"211"|"5"|"2010-05-03 11:29:39"|"Re: SB 1072 regarding Act 312"|"Unless I'm missing something here, the language still specifies \"an emergency telephone operator employed by a police or fire department\".... That would still leave most of us out."|"201"|"1"|"1" +"212"|"133"|"2010-05-04 07:32:43"|"Re: SB 1072 regarding Act 312"|"This was brought to our attention so I inquired with MML to find out if this would impact dispatch centers that were governed by independent Authorities. Here is MML's response to the inquiry. Samantha Harkins (Legislative Associate, State and Federal Affairs)responded: I’m handling this issue for the League. You are correct that there was amendment added that would include authorities to PA 312. This includes dispatch authorities. This legislation (SB 1072) passed the Senate in February. We have a number of concerns with the Senate-passed version including the authority piece and the failure to include important substantive amendments such as a definition of ability to pay and internal comparables. We are working to get the authorities piece taken out in the House and also to include these other substantive amendments. It’s extremely helpful for us if you can contact your legislators and let them know that it’s critical to 1) remove authorities from this law and 2) include ability to pay and internal comps. We also have a section of our website dedicated to PA 312: www.abilitytopay.org There is lots of additional information. Please feel free to contact me with further questions or concerns. Thanks!"|"201"|"1"|"1" +"213"|"133"|"2010-05-04 07:51:27"|"Re: SB 1072 regarding Act 312"|"I have sent a request to Samantha Harkins for further clarification."|"201"|"1"|"1" +"214"|"133"|"2010-05-04 07:55:49"|"Re: County Operated PSAP Boards"|"Calhoun County Consolidated Dispatch does not have an EMS representative on our Governing Board. Medical Control/EMS does have a seat on our Technical Advisory Committee. "|"183"|"1"|"1" +"215"|"133"|"2010-05-04 10:00:35"|"Re: SB 1072 regarding Act 312"|"Here is a little clarification. This email strand was with MAC, MML, and Samantha Harkins. I've reorganized so it's easy to read.------------------------------From: Jeff Troyer [mailto:jtroyer@calhouncountymi.gov] Sent: Tuesday, May 04, 2010 7:51 AMTo: Samantha HarkinsCc: Jamel Anderson; LLoyd Fayling; Steve LeeseSubject: Re: FW: Act 312 legislation Samantha, I'd like to ask you a few additional questions regarding SB 1072. Since I received this from the City Manager at the City of Albion (on my Governing Board of Directors), several of us Dispatch Center Directors throughout the State have had conversation regarding this amendment. Many of us do not understand how this includes Dispatch Center's that are governed by Authorities. An authority does fit the criteria of employer but our dispatchers are not police officers, they are not fire fighters, they are not emergency medical service personnel, nor are they an emergency telephone operator employed by a police or fire department. Can you please provide further clarification? Sec. 2. (1) Public police and fire departments means any department of a city, county, village, or township, OR ANY AUTHORITY, DISTRICT, BOARD, OR ANY OTHER ENTITY CREATED IN WHOLE OR IN PART BY THE AUTHORIZATION OF 1 OR MORE OF THOSE GOVERNING BODIES, WHETHER CREATED BY STATUTE, ORDINANCE, CONTRACT, RESOLUTION, DELEGATION, OR ANY OTHER MECHANISM, having employees engaged as policemen POLICE OFFICERS, or in fire fighting or subject to the hazards thereof; , emergency medical service personnel employed by a police or fire department; , or an emergency telephone operator employed by a police or fire department.------------------------------From: Samantha Harkins [mailto:sharkins@mml.org] Sent: Tuesday, May 04, 2010 9:07 AMTo: Jeff TroyerCc: Jamel Anderson; LLoyd Fayling; Steve Leese; Tom HicksonSubject: RE: FW: Act 312 legislation Hi Jeff,When I originally read the language I didn’t even think about dispatch authorities. The firefighters have been trying to get fire authorities included in PA 312 for years so I knew that was the intent. But after talking to MAC and some of our members it’s been interpreted as including dispatch authorities as well. I think there is a question because of the connection of public safety with dispatch authorities. I understand your point about the “employed by a police of fire department” but I think the concern is if there are dispatchers who were employed by the departments prior to the creation of the authority? I’ve also included Tom Hickson from MAC on this e-mail to see if he has any feedback from some of his members. I think if nothing else it would be better to strike the telephone operator piece entirely to avoid any confusion.Thanks,Samantha --------------------------------------------------------------------------------From: Tom Hickson Sent: Tuesday, May 04, 2010 9:14 AMTo: Samantha Harkins; Jeff TroyerCc: Jamel Anderson; LLoyd Fayling; Steve Leese; Ben BodkinSubject: RE: FW: Act 312 legislationHi Jeff and Samantha-I agree 100% with you both. I think the telephone operator component needs to be struck, if not the whole section. The buzzword with this legislation was reform, and the only reform this did for locals was to make it more costly for us because of this section. Ben, do you have any further thoughts here from our members? I have had a few conversations with the chair of the House Labor Committee on this, and while he is a strong supporter of PA 312, I think we may be able to work with him.It seems to me that striking operators is a big step, but there may be other concerns as well.Thank you,Tom------------------------------->>> \"Samantha Harkins\" 5/4/2010 9:21 AM >>>We definitely have concerns about other parts of the legislation but getting this language stricken would be a positive step.--------------------------->>> Ben Bodkin 5/4/2010 9:47 AM >>>All:It might not include central consolidated 911/dispatch. It definitely includes local PD and sheriff operated PSAPs (are there sheriff PSAPs?), and may include central dispatch if it was consolidated from law enforcement entities as Samantha pointed out. Even if it doesn't affect central consolidated dispatch now, if the language is included today the next time the act is opened up the argument will be made to include central dispatch out of \"equity.\"To be safe, avoid confusion, and make our argument easier in the future, it should probably be removed. Those are my thoughts. Tom, I have not spoken to any county folks about this issue, but these are the folks I would be talking to first to get background and information.Ben. "|"201"|"1"|"1" +"216"|"53"|"2010-05-06 10:45:04"|"Re: LEIN MEETING MAY 4"|"Meeting highlights:Validation passwords will be good for 90 days. Again a reminder to provide that LEIN message to all the agencies you serve that do not have a 24/7 terminal.LEIN delayed response times are back and seem to be occurring around 22:00 and are around 4-5 minutes. They are working on the issue.All the bugs from the NEXTGEN LEIN implementation are fixed. They do have one outstanding issue they are working on with mental orders. They do still have an active enhancement request list. FY10 billing will be sent out in June. They 'anticipate' some decreases but no increases. They have added an executive level training document to the audit. (working on getting a copy)NCIC 2010 Audit - Calhoun SO, Detroit PD, Dickenson SO, Marquette, Menominee SO, Easton SO, Flint PD, Inkster, Pontiac PD, Southfield PD and Washtenaw SO - These are the agencies that have been selected for the NCIC audit - the TACs and Agency heads have all been sent notification by mail. Reminder from LEIN that all FOIA and subpoena requests for LEIN traffic or anything that includes LEIN traffic must be sent to LEIN. The policy regarding criminal convictions and employee LEIN use is posted on the website - michigan.gov/leinThere are TAC schools scheduled for July & OctoberReminder for agencies to train on security awareness and keep a training log. Security awareness training must be done every 3 years and documented. their training powerpoint is on the website as well.Reminder FOC can not have direct LEIN access.Warning to agencies looking to purchase license plate readers - these are being sold with the promise they run plates in LEIN. They do not. At this time the only info they can get back is stolen or not stolen from NCIC only and this requires a MOU with LEIN. You are encourage to call LEIN before committing to purchasing one of these. "|"207"|"1"|"1" +"217"||"2010-05-07 09:32:20"|"Re: MPSCS Radio Equipment"|"If you're hesitant to respond on the board, you can email me at pdibenedetto@lpdmail.com Thanks."|"200"|"1"|"1" +"218"|"66"|"2010-05-11 10:38:01"|"notes from NSDI GIS Business Planning Meeting in"|"With Michael Muskovin's from Ottawa Countys permission, the following are his notes regarding the GIS meeting in Lansing that we recently attended.I'd like to take the time to describe, in very limited detail, what Ibegan to reference at the meeting. Internationally, 9-1-1 isapproaching a fundamental change in the way that callers are reachingtheir local Public Safety Answering Point (PSAP). Today, 9-1-1 calls are routed to the appropriate PSAP by way of theMaster Street Address Guide (MSAG). The MSAG is a database of addressranges and their associated emergency response zones. The MSAG isreferenced by the caller's telco in order to determine where to routethe 9-1-1 call. While the MSAG can be verified against centerline datafor purposes of QA/QC, the two are not synonymous. The MSAG, along withother call delivery and detail information, form Enhanced 9-1-1(E9-1-1). With an E9-1-1 system, PSAPs may optionally deploy mappingsystems that will plot the location of calls and incidents. In thisway, GIS is a secondary or tertiary system for the operation of a PSAP. In order to receive calls and location information from non-traditionaldevices, the 9-1-1 community is developing a system called NG9-1-1.Next Generation 9-1-1 (NG9-1-1) is changing 9-1-1 on a level as primaryas call routing. In an NG9-1-1 system, telcos send a 9-1-1 call to anEmergency Services IP Network (ESINet). The ESINet is an IP networkthat may or may not be operated by a telco. Once the 9-1-1 call entersthe ESINet, it is routed to an array of servers providing a multitude ofservices such as Location Validation Function (LVF), Location to ServiceTranslation (LoST), and Emergency Services Routing Proxy (ESRP); allcompletely GIS-driven. The GIS systems within the ESINet makes itpossible for 9-1-1 calls to be routed to the appropriate PSAP withsupplemental data information that will assist first responders inlocating and acting at the scene. In this way, GIS is a requiredprimary system for the routing and deliver of 9-1-1 calls. I'm afraid that the GIS community is not aware of this requirement forthe operation of NG9-1-1. The level of accuracy required for this tofunction at the level needed by PSAPS is near 100%. It will take amonumental effort on the part of both 9-1-1 and GIS communities to makeNG9-1-1 and accurate call-routing a reality. To quote Lew Nelson, Law Enforcement Solutions Manager at ESRI, \"GIS hastraditionally been the paint job on the car. Now it is becoming thechassis.\" His words ring clear as the chassis for NG9-1-1 is GIS! Additionally, the Center for Shared Solutions should be made aware ofpending legislation to make matching funds available to build astatewide GIS system for the express purpose of providing routing ofcalls within the ESINet. While no detail has been including to identifythe form or means by which this dataset should be developed, it islogical that CSS be involved if not tasked with this endeavor. HouseBill 5622 (specifically page 4, line 6) can be found athttp://www.legislature.mi.gov/(S(ldpybnb5yc1l2x45haeskhn4))/mileg.aspx?p age=GetObject&objectName=2009-HB-5622 For more information regarding NG9-1-1 and its GIS components, see theNG9-1-1 Project page on the National Emergency Number Association (NENA)website http://www.nena.org/ng911-project Sincerely,Michael T. Muskovin, ENPData/Radio Systems ManagerOttawa County Central Dispatch Authority12101 Stanton StWest Olive, MI 49460(616)994-7800 office"|"0"|"1"|"1" +"219"|"118"|"2010-05-11 10:51:50"|"Re: Wrecker policy"|"I have combined a wrecker policy for Clare County months ago using a combination of other Counties policies. Since Clare County is MMRMA it was MMRMA advise not to have CD handle any such policy because we have no authority of power to enact any laws or MCL code. This has been the BOC'S position on having CD control any such policy. Currently our County doesn't support a wrecker policy. MMRMA suggested that it should be LE that handles such a policy but our local LE will not get invovled either."|"189"|"1"|"1" +"220"|"76"|"2010-05-11 11:28:15"|"Re: notes from NSDI GIS Business Planning Meeting "|"As an update, CSS is very aware of the project as well as the grant, and CSS prepared to serve as the primary technical support for the GIS grant project. The HB 5622 is specifically for the purpose of the matching funds for the grant for this purpose. The NENA standards for GIS for NG 9-1-1 will be used. The direction discussed in Mike's comments in regard to a GIS database has been the intent and goal of the project since the onset when I made my request to the SNC to support the 9-1-1 GIS proposal for ENHANCE 911 grant in June of 2009. "|"218"|"1"|"1" +"221"|"66"|"2010-05-13 12:18:12"|"Legislative Update HB6153 HB5622"|"Since the House Energy and Techlology Committee last met, the following bill was passed by the House Appropriations Committee. The bill addresses a subject matter that the committee has deliberated on recently. No amendments were offered in the Appropriations Committee and the bill passed unanimously. HB 6153 (Rep. Espinoza) authorizes a total of $3.4 million ($1.7 federal funds/$1.7 state E-911 funds) for the acquisition and deployment of a state-integrated, Internet Protocol (IP) based, E-911 mapping system during Fiscal Year 2010. This bill is tie-barred to HB 5622 (Rep. Schuitmaker) that was passed by the House Energy & Technology committee a couple months ago. The bill amends the Emergency 9-1-1 Enabling Act to allow for the same appropriation. Both bills are now pending on the House Floor. "|"0"|"1"|"1" +"222"|"51"|"2010-05-13 13:29:56"|"Re: Legislative Update HB6153 HB5622"|"Do these funds come from the CMRS funds or from somewhere else??"|"221"|"1"|"1" +"223"|"32"|"2010-05-14 10:12:13"|"Dispatch Center signage"|"Our Dispatch Center is located within an industrial park in the city.The city wishes to add our name on the signage at the entrance. My questions is..do other agencies have signage indicating where they are ? Our building does have wording on it indicating what we are."|"0"|"1"|"1" +"224"|"95"|"2010-05-14 10:17:48"|"Re: Dispatch Center signage"|"When we built our new facility, we located at the south end of the Ottawa County complex. We did add signs to the County existing signs that direct traffic through the complex, i.e. jail, administrative building, juvenile etc. We also have a small sign at our entrance. FYI Tim Smith"|"223"|"1"|"1" +"225"|"39"|"2010-05-14 10:21:38"|"Re: Dispatch Center signage"|"We do not have any signs indicating what we are, just our address numbers. The 180' tower behind the building might give it away though."|"223"|"1"|"1" +"226"|"90"|"2010-05-14 10:43:10"|"Re: Dispatch Center signage"|"We do not have any signage about 9-1-1. The front of the building does say \"Frontier\" because we rent the front 2/3 of the building from them (they have telephone equipment for the community in the rest). We are located in a rural area and there are no other governmental functions housed in our building and thus very few visitors. We don't want to advertise our presence (however, as others have said, the 240' tower 100 yards from our back door may give it away!). The closest law enforcement office is 7 miles away. Doug Sanford - Hillsdale County"|"223"|"1"|"1" +"229"|"66"|"2010-05-14 11:40:38"|"Re: Legislative Update HB6153 HB5622"|"I am under the impression they come from the \"old\" CMRS."|"221"|"1"|"1" +"228"|"137"|"2010-05-14 11:18:08"|"PSAP's accessing telecommunication service"|"Jon Uribe at Kalamazoo DPS seeks information concerning the process PSAP's of oursize (Communities of 75-100K) utilize to access telecommunication (AT&Tet al) service for their land and communications lines. For example: Isservice handled through the resolution center, by service contract orsome other means?Any/all information or feedback will be appreciated."|"0"|"1"|"1" +"230"|"116"|"2010-05-14 17:04:31"|"Re: Dispatch Center signage"|"In order to see our sign, you have to get through the P.D. locked door. Otherwise we don't advertise."|"223"|"1"|"1" +"231"|"116"|"2010-05-14 17:08:57"|"Re: SB 1072 regarding Act 312"|"What about County Dispatch Centers that are not an Authority and are not under the Sheriff Department? Would they also be eligible? and would this then allow us to work 80 hours in two weeks as opposed to 40 hours each week?"|"201"|"1"|"1" +"234"|"106"|"2010-05-17 08:46:17"|"Re: Dispatch Center signage"|"We are located in an industrial park and do not have a sign. Somewhat confusing for the people trying to find the county mental health building located farther down the street (they have a sign)."|"223"|"1"|"1" +"356"|"118"|"2010-06-29 08:37:23"|"Re: FOIA Fees"|"The FOIA rules allow for you to figure your hourly rate of the lowest paid person that CAN do the work plus the cost of benifits ( you will have to figure the hourly rate). One thing I have learned with copy charges. You should not charge more than what it would cost you to go to staples and get copies. I ran into this issue when I used to charge .50 the first page and .25 there after. Really you should not charge more then .05 up to .10 per copy. Let me know if you need anything else. I also have a nice collection of FOIA forms and spreadsheets if you would like copies let me know. I also charge a flat fee of $15.00 for overnight mailers.I also make them pay upfront before they get any copies. By having a good solid system I have dropped my request by about 40% over the past 2 years.yatsk@clareco.net"|"348"|"1"|"1" +"239"|"53"|"2010-05-24 08:30:11"|"AVL"|"FOR THOSE OF YOU WITH AVL - IF YOU HAVE A POLICY/PROCEDURE FOR IT, WOULD YOU PLEASE SHARE? LHALL@MIDLAND911.ORG THANKS"|"0"|"1"|"1" +"240"|"53"|"2010-05-24 11:31:40"|"Enhanced Driver License & SOS"|"In case you weren't already aware, the caveat for enhanced driver license (EDL) will only show up on a driving record and not a 35. It will say 'EDL Status: Initial EDL'. Per SOS, initial is the only status that will appear. We ran across one this weekend and no one knew what it meant. "|"0"|"1"|"1" +"241"|"53"|"2010-05-27 13:41:01"|"Headsets"|"Anyone use a over the ear headset (no headband part) that isn't plantronics that they like?"|"0"|"1"|"1" +"242"|"106"|"2010-06-01 09:28:59"|"LEIN VALIDATION PASSWORDS"|"Checking to see how everyone is disseminating the validation passwords. From our crew the suggestion was to do a group email blast but I suspect CJIS would not be impressed with this information going out over the internet. "|"0"|"1"|"1" +"243"|"53"|"2010-06-01 09:43:10"|"Re: LEIN VALIDATION PASSWORDS"|"I asked if they would ever consider just emailing the password to TAC's, etc and they said no email. I have been using voicemail, FAX and interoffice mail. "|"242"|"1"|"1" +"244"|"106"|"2010-06-01 09:56:36"|"Re: LEIN VALIDATION PASSWORDS"|"Thank you Lisa. I think we will do a fax blast to each agency "|"242"|"1"|"1" +"245"|"148"|"2010-06-01 09:59:34"|"Re: LEIN VALIDATION PASSWORDS"|"I have been making copies of the LEIN message with the password and putting it in each departments mailbox at dispatch. "|"242"|"1"|"1" +"246"|"148"|"2010-06-01 10:02:35"|"Re: Dispatch Center signage"|"We only have our address on the front of the building. If people are suppose to be here they should know the address and that just the numbers are sufficient. "|"223"|"1"|"1" +"247"|"39"|"2010-06-02 15:43:01"|"health benefits for 911 on others plan"|"I am looking for information from any of the 911 centers that have an Authority Board and are on a County or other agencies health plan. The term Common Control was used and it is unclear if Mason Oceana 911 can be on Oceana Counties health plan if we have a different tax ID number. Anyone with info can call me at 231-869-7911, email me at rich911mi@aol.com or post here. Thanks!"|"0"|"1"|"1" +"248"|"64"|"2010-06-03 13:07:03"|"surcharge pamphlets and 911 funds"|"I was asked if it was appropriate to to use 911 funds to pay for pamplets regarding our surcharge. I didn't know the answer but said I knew how to get it. Any one out there knowing the answer please let me know either by e mail...llautenbach@benzieco.net, on here or call (231)882-4484. Thanks, Lori"|"0"|"1"|"1" +"249"|"66"|"2010-06-03 13:18:26"|"Re: surcharge pamphlets and 911 funds"|"I think it's ok as long as it is purely educational and not a yes or no position for a vote. "|"248"|"1"|"1" +"250"|"64"|"2010-06-03 13:20:46"|"Re: surcharge pamphlets and 911 funds"|"Thanks Steve. I knew we can't tell them how to vote. They would be purely educational. Thanks again, Lori"|"248"|"1"|"1" +"251"|"51"|"2010-06-03 13:45:00"|"Re: surcharge pamphlets and 911 funds"|"Steve is correct. Educational and informative information only. I have done it twice. It has worked for me."|"248"|"1"|"1" +"252"|"64"|"2010-06-03 13:56:59"|"Re: surcharge pamphlets and 911 funds"|"Thanks Andy. Any possibility I could get a copy for reference? No need to reinvent the wheel as they say."|"248"|"1"|"1" +"253"|"94"|"2010-06-03 15:11:48"|"Re: Dispatch Center signage"|"Meceola Central has a sign on the building but no sign out by the road. We took it down during the Y2K scare and have never replaced it. People still locate us. "|"223"|"1"|"1" +"254"|"94"|"2010-06-03 15:14:09"|"Re: health benefits for 911 on others plan"|"Sorry Rich - Meceola has had our own benefit plans since 1995. I feel its better that way, we have been able to taylor our plans to our needs much better than being lumped in with either county. "|"247"|"1"|"1" +"255"|"66"|"2010-06-04 08:34:28"|"911 Mobile Test Calls"|"Has anyone experienced test callers for cell companies being rude to call takers when they are asked for a name or location? MobilNet has advised me that they do not have to tell us their location under any circumstances. "|"0"|"1"|"1" +"256"|"64"|"2010-06-04 09:12:42"|"Re: 911 Mobile Test Calls"|"We have had some cell companies rude also. Especially if we tell them we are busy when they call. I guess if they don't have to tell us their location, we don't have to answer their questions either."|"255"|"1"|"1" +"257"|"95"|"2010-06-04 10:07:35"|"Re: surcharge pamphlets and 911 funds"|"Lori, I will sned you the millage fact sheet I used in our 2008 renewal initiative. You can adapt for surcharge. Thanks Tim Smith"|"248"|"1"|"1" +"258"|"95"|"2010-06-04 10:13:02"|"Re: health benefits for 911 on others plan"|"Rich, we are an authority and have our own health plan. Interestingly enough our rates are lower as an independant plan than that of the County because we have less than 50 employees. FYI Tim Smith"|"247"|"1"|"1" +"259"|"44"|"2010-06-04 11:12:01"|"Re: surcharge pamphlets and 911 funds"|"Andy,Can I also get a copy of what you have...I already have your fact sheet Tim.Thanks!Phyllis Fuller"|"248"|"1"|"1" +"260"|"44"|"2010-06-04 11:17:59"|"Re: health benefits for 911 on others plan"|"Laurie,Do you think there might be time to talk about this issue during at the \"directors summit\". I am very interested in more information from those that have an independent plan. "|"247"|"1"|"1" +"261"|"94"|"2010-06-04 14:32:16"|"Alpena Training June 23rd and 24th"|"Don't forget we have the Director Summer Seminar coming up in a few weeks! We have very few people signed up at this point. Please don't delay! Sign up now. This training is approved for training funds # MCDA 201005A"|"0"|"1"|"1" +"262"|"94"|"2010-06-04 14:34:43"|"Alpena Training June 23rd and 24th"|"Don't forget we have the Director Summer Seminar coming up in a few weeks! We have very few people signed up at this point. Please don't delay! Sign up now. This training is approved for training funds # MCDA 201005A"|"0"|"1"|"1" +"263"|"94"|"2010-06-04 14:36:46"|"Alpena Training June 23rd and 24th"|"Don't forget we have the Director Summer Seminar coming up in a few weeks! We have very few people signed up at this point. Please don't delay! Sign up now. This training is approved for training funds # MCDA 201005A"|"0"|"1"|"1" +"264"|"42"|"2010-06-08 10:29:55"|"Radio Control Manager"|"I'm looking for any agency that is using a stand alone Radio Control Manager (ASTM 06.09.00.31)Please contact me via e-mail or tx 586-493-7906Thank you. "|"0"|"1"|"1" +"265"|"31"|"2010-06-08 12:09:49"|"Re: MPSCS Radio Equipment"|"I posted a follow up message, and it listed me as \"unknown\". Does that mean I need to show up to more MCDA meetings?"|"200"|"1"|"1" +"266"|"31"|"2010-06-08 12:11:30"|"Re: MPSCS Radio Equipment"|"Oh Yeah!! I'm somebody now :-) (see below post)"|"200"|"1"|"1" +"267"|"118"|"2010-06-10 12:50:05"|"Dispatch Hiring language"|"can anyone provide me with the language they used for a dispatch position?yatsk@clareco.net"|"0"|"1"|"1" +"269"|"118"|"2010-06-10 12:54:39"|"Re: Headsets"|"I have tested a few different ones from www.vxicorp.com. They come with over ear, head and around neck. My folks tested them but did not really like them. The company sent demo's to me."|"241"|"1"|"1" +"270"|"70"|"2010-06-10 12:55:56"|"Re: Dispatch Hiring language"|"could you supply me with any language you received for hiring a dispatcher, we are about to also. vmartin@lapeercounty.orgthanksVic"|"267"|"1"|"1" +"271"|"70"|"2010-06-10 12:58:42"|"Re: Dispatch Hiring language"|"could anyone supply a policy or language in reference to who is in charge if a supervisor is not working, and if you pay that person more? ThankVmartin@Lapeercounty.org"|"267"|"1"|"1" +"272"|"70"|"2010-06-10 13:00:20"|"person in charge"|"Does anyone have a policy or language as to who is in charge when a supervisor is not working and do you pay extra to that person"|"0"|"1"|"1" +"273"|"95"|"2010-06-10 13:09:50"|"Re: person in charge"|"Vic, here is the language in our union contract here in Ottawa County \"\"\"Lead Communication Specialist. In the absence of supervisory personnel in excess of four (4) hours on any particular shift, the Employer shall designate an existing Communications Specialist to serve as Lead Communications Specialist, such employee will receive a five percent (5%) hourly wage differential for the hours worked on the entire shift.\"\"\"Hope this helps - Tim"|"272"|"1"|"1" +"274"|"39"|"2010-06-11 12:12:15"|"Re: person in charge"|"Vic, we also give a 5% pay increase for acting supervisors. I will email you the language from our personnel policy"|"272"|"1"|"1" +"276"|"66"|"2010-06-11 12:56:24"|"Act 312 Survey, Need Response By Tuesday, June 15,"|"I am conducting a survey for MCDA and MAC to determine how 911 directors feel about SB 1072. This bill would extend Act 312 benefits to dispatchers. Please let me know by email if you would support, or not support the bill as it is written. I need the results by 5pm Tuesday June 15, 2010. I will post the results that I have at that time. This will also be on the June 25, 2010 MCDA Agenda which will be posted on the website. You can find the bill with the following link: http://www.legislature.mi.gov/(S(sy2u3jeai2zckdj3fy3z0c45))/mileg.aspx?page=GetObject&objectName=2010-SB-1072Thanks Steve sleese@eatoncounty.org. "|"0"|"1"|"1" +"277"|"39"|"2010-06-11 12:56:25"|"Re: health benefits for 911 on others plan"|"It appears we will be going with our own plan also. It will the same exact plan word for word that our plan is with Oceana County and will be over $21,000 cheaper then our current plan. Because we are under 50 people we also will not be experienced rated, so if we have heavy use of our insurance, it will not affect our premium rates like it does when you are experience rated."|"247"|"1"|"1" +"278"|"39"|"2010-06-11 13:00:37"|"report log for media"|"We currently have a report that we email out nightly to several media sources that list activity from our center. One village in Oceana County is asking that their traffic stop information not be listed in that report. They say it is exempt from FOIA because it is police tactics or strategy. We do not have the capability to remove only their traffic stops from the report. We asked the paper to stop publishing that information and they feel they have a right to it and it is not exempt from FOIA. I will probably have to get a legal opinion but wondered if any of you had this scenario before."|"0"|"1"|"1" +"279"|"38"|"2010-06-11 13:04:57"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"NO....."|"276"|"1"|"1" +"280"|"38"|"2010-06-11 13:05:44"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"NO....."|"276"|"1"|"1" +"281"|"106"|"2010-06-11 13:17:40"|"Re: report log for media"|"I would assume if you publish the info on the person being stopped you redact personal information etc. My assumption again is this information is not excempt from FOIA with the redactions."|"278"|"1"|"1" +"282"|"106"|"2010-06-11 13:19:31"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"I am against SB 1072."|"276"|"1"|"1" +"283"|"116"|"2010-06-11 13:51:58"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"NO"|"276"|"1"|"1" +"284"|"66"|"2010-06-11 14:04:10"|"MCDA Meeting and D/Sgt Luty"|"FYI, I mailed an invitation to D/Sgt Chris Luty Michigan State Police Troopers Association President to our next MCDA meeting in Alpena to explain their association’s position on 911 consolidation."|"0"|"1"|"1" +"285"|"147"|"2010-06-11 14:12:23"|"Re: person in charge"|"could or would you email the same to me Thanks centraldispatch911@yahoo.com"|"272"|"1"|"1" +"286"|"39"|"2010-06-11 14:42:50"|"Re: report log for media"|"The only thing listed is location, time and department making the stop. Rothbury Village Police say that is information the public should not have and is not able to be FOIA'd"|"278"|"1"|"1" +"287"|"80"|"2010-06-11 15:23:21"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"No"|"276"|"1"|"1" +"288"|"70"|"2010-06-11 15:46:08"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"I do not support the bill as written"|"276"|"1"|"1" +"289"|"75"|"2010-06-11 15:59:06"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"NO!"|"276"|"1"|"1" +"290"|"51"|"2010-06-11 16:02:03"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"NO"|"276"|"1"|"1" +"291"|"103"|"2010-06-11 16:06:55"|"Re: MCDA Meeting and D/Sgt Luty"|"I think thats a great idea...would love to hear directly from the source, on the MSPTA stance on 911 consolidation issues currently in the spin cycle......"|"284"|"1"|"1" +"292"|"17"|"2010-06-12 17:23:21"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"NO"|"276"|"1"|"1" +"293"|"106"|"2010-06-14 07:58:33"|"Re: MCDA Meeting and D/Sgt Luty"|"This is a great idea Steve; thanks for taking this initiative!"|"284"|"1"|"1" +"294"|"30"|"2010-06-14 08:22:39"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"No"|"276"|"1"|"1" +"295"|"45"|"2010-06-14 08:41:52"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"I do not support 911 profession to be included in 312."|"276"|"1"|"1" +"296"|"138"|"2010-06-14 09:27:23"|"Collection notice for nonpayment of LEIN"|"Upon returning from Indy, our agency (amongst others countywide) had received a notice from the State of Michigan indicating they would turn deliquent accounts over to the treasury department if full payment was not received by June 30th. There was no mention of any suspension of services.Our county administrator is willing to continue to withhold, but would like feedback on what other entities that received this notice are considering."|"0"|"1"|"1" +"297"|"78"|"2010-06-14 09:50:47"|"Re: Collection notice for nonpayment of LEIN"|"Here at Newaygo County we are in the same situation, I know for sure both the Sheriff Dept and Central Dispatch are still holding payment in a escrow fund for the time being."|"296"|"1"|"1" +"298"|"78"|"2010-06-14 09:54:25"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"No for Newaygo also"|"276"|"1"|"1" +"299"|"106"|"2010-06-14 09:56:08"|"Re: Collection notice for nonpayment of LEIN"|"You might check with the MI Sheriff's Association. I know several sheriff departments have received similar letters and I would assume county prosecutor's also. "|"296"|"1"|"1" +"300"|"138"|"2010-06-14 09:58:47"|"Re: Collection notice for nonpayment of LEIN"|"Have an email to Sheriff Koops out. I'll pass along his response."|"296"|"1"|"1" +"301"|"13"|"2010-06-14 11:08:03"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"No.Marsha BianconiConference of Western Wayne"|"276"|"1"|"1" +"302"|"66"|"2010-06-14 11:30:44"|"Re: Collection notice for nonpayment of LEIN"|"No Eaton County agencies are planning to pay the bill."|"296"|"1"|"1" +"303"|"50"|"2010-06-14 13:05:42"|"Re: Collection notice for nonpayment of LEIN"|"We paid the bill when we were advised that they would not perform any updates that we requested. We do plan to readdress the issue with the next bill"|"296"|"1"|"1" +"304"|"50"|"2010-06-14 13:11:47"|"Re: MCDA Meeting and D/Sgt Luty"|"Unfortunately I will not be able to attend this meeting, but would be very interested in what is said.From what I have heard and read, I do feel that he should be removed from the compliance review team."|"284"|"1"|"1" +"305"|"26"|"2010-06-14 13:53:06"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"No"|"276"|"1"|"1" +"306"|"32"|"2010-06-14 14:25:55"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"No"|"276"|"1"|"1" +"307"|"44"|"2010-06-14 14:31:19"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"NO"|"276"|"1"|"1" +"308"|"53"|"2010-06-14 17:25:07"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"NO"|"276"|"1"|"1" +"309"|"108"|"2010-06-14 22:14:14"|"Re: Act 312 Survey, Need Response By Tuesday, June"|"No"|"276"|"1"|"1" +"310"|"66"|"2010-06-15 11:02:28"|"MCDA opposes SB1072"|"There were 19 “no” votes on the Act 312 SB1072 Legislation. Jim Fyvie will represent MCDA at the Senate Hearing tomorrow. MCDA will oppose the legislation. MAC told us they would offer the following amendment: “Public Police and fire department does not mean an emergency 911 authority or consolidated dispatch center whose employees were not eligible for binding arbitration as of the enactment of this amendatory act”.If the amendment is included we (MCDA) would become neutral as I believe would MAC. Thank you all for your quick responses. Steve"|"0"|"1"|"1" +"311"|"66"|"2010-06-15 11:08:42"|"Draft Minutes and June's Agenda"|"Both are under the Documents Tab"|"0"|"1"|"1" +"314"|"79"|"2010-06-15 13:53:40"|"AVL Policies"|"Need any copies of AVL policies within our group. Please email them to Barry Nelson, Saginaw County, bnelson@saginawcounty.com "|"0"|"1"|"1" +"315"|"31"|"2010-06-16 11:28:57"|"ATX Grpup"|"Last summer there was discussion about ATX Group's request to route their customers calls to 9-1-1. The jury was still out due to some jerk-around they pulled while doing their test calls. Did ATX get their stuff squared away, and are they routing to your centers? I haven't heard anything from them since I denied them access."|"0"|"1"|"1" +"403"|"39"|"2010-07-06 09:54:25"|"Investment policy"|"I am wondering who controls the investments for your PSAP. Is this something the County(ies) must do or does the 911 Board or Director have that authority?"|"0"|"1"|"1" +"404"|"45"|"2010-07-06 10:58:24"|"Re: Investment policy"|"All issues concerning money are retained by the Board of Commissioners. The Authority Board only has authority for operational policies. So the long and short of your question, our investments are coordinated between the county treasurer and me. The Treasurer lets me know when an investment nears maturity and we discuss how much to reinvest."|"403"|"1"|"1" +"316"|"31"|"2010-06-16 11:34:46"|"Re: ATX Grpup"|"Typo in \"Subject\"...should read \"ATX Group\"."|"315"|"1"|"1" +"317"|"118"|"2010-06-16 15:31:31"|"Sick or call in procedure documentation for employ"|"Does anyone have a good call in /Sick procedure they use and do you make them use recorded lines to call in sick VS cell phone call ins?"|"0"|"1"|"1" +"318"|"66"|"2010-06-16 18:47:30"|"SB 1072 Passes in Subcommittee"|"MCDA members Jim Fyvie, Jeff Troyer, and I attended the Labor Committee meeting at the House Office Building today to provide testimony regarding SB 1072. We provided oral testimony about MCDA’s concerns that the Senate Bill would extend Act 312 benefits to civilian employees of central and independent dispatch authorities with the current language. The chair, Rep Lindberg said on the record that he did not believe that the language gave this group 312 benefits. The Labor Committee passed the bill with the original language and voted along party lines which forwards this bill the full Senate. MAC is still hopeful that an amendment to clear up the language can still be added.Thank you to you Jeff Troyer and Jim Fyvie for your help. And thank you membership for your input. Steve"|"0"|"1"|"1" +"319"|"66"|"2010-06-16 19:00:29"|"Re: ATX Grpup"|"I have not heard anything. Bob Currier from Intrado was suppose to follow up on this, but we have heard nothing."|"315"|"1"|"1" +"320"|"106"|"2010-06-17 07:48:11"|"Re: SB 1072 Passes in Subcommittee"|"Jim, Jeff and Steve, thanks for your direct involvement in addressing our association's position on this bill. It sure has the potential of making our lives very difficult if civilian employees were included in this legislation."|"318"|"1"|"1" +"321"|"78"|"2010-06-17 07:52:24"|"Re: report log for media"|"Rich I cannot see any way where those records are not foiable. The fact being that if they can pull MDT chat logs easily shows they have the ability to see any type of CAD documentation also which even if this report was not created by your CAD the same data would be tracked there also. If lawyers can pull this info for example of a OWI stop are you not going to give them the CAD info on the stop itself? I think Rothbury needs a lesson on how much you can receive from a FOIA request.This is all my opinion though from doing the FOIA work here."|"278"|"1"|"1" +"322"|"64"|"2010-06-17 13:12:50"|"Posting a job"|"Can anyone tell me how to post a job listing on this site? ThanksLori"|"0"|"1"|"1" +"323"|"64"|"2010-06-17 13:14:48"|"Posting a job"|"Can anyone tell me how to post a job listing on this site? ThanksLori"|"0"|"1"|"1" +"324"|"116"|"2010-06-18 10:21:35"|"Re: Sick or call in procedure documentation for em"|"The dispatcher's contract says they have to call in at least one hour prior to their shift. I don't allow personal cell phones in dispatch, so they would have to call in on one or our taped lines."|"317"|"1"|"1" +"325"|"106"|"2010-06-21 08:52:17"|"Fire Response Question"|"one of our townships that has I-96 running through their venue asked the following question. The fire department charges for fire response and has tried to bill MDOT for response to grass fires on the expressway.The specific question; is there a statutory obligation to respond to grass fires on MDOT freeways if the fire does not endanger structures or other real property?I did not have an answer for them. "|"0"|"1"|"1" +"326"|"31"|"2010-06-21 09:12:35"|"Re: ATX Grpup"|"Thanks, Steve. Seems odd, considering OnStar was persistently pushing 9-1-1 routing before they got in. Maybe ATX is using OnStar call center?"|"315"|"1"|"1" +"327"|"45"|"2010-06-21 09:35:03"|"Re: Fire Response Question"|"Structures or real property is not the reason we sent FD to grass fires along freeways. It is the rubber-neckers slowing down causing a traffic hazard and/or the smoke over the roadway deceasing visibility. Have they asked the MTA legal team."|"325"|"1"|"1" +"328"|"106"|"2010-06-21 09:38:39"|"Re: Fire Response Question"|"I will suggest the MTA thanks"|"325"|"1"|"1" +"329"|"10"|"2010-06-21 11:13:58"|"National Center for Missing and Exploited Children"|"I am making a plea for all Directors that have not attended the CEO Seminar in Virginia to attend this fall if possible. It would be even better if you could get your Chief's or Sheriff's to attend with you. I will talk more about this at our meeting this week. Contact me via email if you have any questions before then. cbartram@stclaircounty.org"|"0"|"1"|"1" +"330"|"66"|"2010-06-21 12:54:53"|"Re: Posting a job"|"Send it to jewing@eatoncounty.orgSteve"|"322"|"1"|"1" +"350"|"51"|"2010-06-24 15:03:38"|"Re: FOIA Fees"|"We charge (as the law reads) for the time it takes to research, and dub or copy the material wanted. We charge the wages and fringe bennys for the person that is assigned or able to provide these services. In our case, I charge the wages and bennys of the Deputy Director. BTW, we also charge for postage and mailing if mailed, and we also require payment upfront before mailing or at time of pick up."|"348"|"1"|"1" +"349"|"78"|"2010-06-24 14:54:10"|"Re: FOIA Fees"|"We charge a per hr rate determined by the wage of the person extracting the material."|"348"|"1"|"1" +"348"|"104"|"2010-06-24 14:47:08"|"FOIA Fees"|"What do the various PSAPS charge, both initial and by time, to research and provide info for a FOIA request?"|"0"|"1"|"1" +"347"|"10"|"2010-06-24 13:06:25"|"NCMEC"|"The link to the National Center for Missing and Exploited Children is: www.missingkids.comAll of the information is there under training, and CEO seminar you can download the forms and fax them from the web site. There is also a map with the number of Registered Sex Offenders in Michigan - higher then most states, very scary. Lets all work together and save our Kids!!"|"0"|"1"|"1" +"351"|"117"|"2010-06-24 15:13:26"|"Re: FOIA Fees"|"The FOIA statute says \"(3) In calculating the cost of labor incurred in duplication and mailing and the cost of examination, review, separation, and deletion under subsection (1), a public body may not charge more than the hourly wage of the lowest paid public body employee capable of retrieving the information necessary to comply with a request under this act.\"I have a spread sheet embedded in the FOIA billing file that calculates the total cost after entering the various items (Audio CD, Hourly rate, Copies, etc). I charge in ½ hour increments and use a dispatchers pay rate, as in many cases dispatchers would be capable of “retrieving the information necessary to comply with the request”, even though they are not authorized to do so. It just keeps things simple and not subject to questioning if a lower paid individual would have been capable. I also have specific reply forms for Granted, Granted in part, and Denied responses to comply with the legal requirements. Email me if you would like copies."|"348"|"1"|"1" +"352"|"70"|"2010-06-24 15:47:30"|"Re: FOIA Fees"|"if you are insured by MMRMA, they have a FOIA booklet with the law, letter examples and also have training from time to time I would suggest you get with your county coordinator for assistance or your insurance provider since they will be representing you. Good luck, there is not alot of court work pertaining to 911 centers, but just basic guidlines "|"348"|"1"|"1" +"353"|"66"|"2010-06-28 17:08:00"|"MPSC Posting on Surcharge Appeal"|"Harriet pointed out an MPSC posting today regarding the recent surcharge appeal:http://efile.mpsc.state.mi.us/efile/docs/15489/0159.pdf"|"0"|"1"|"1" +"354"|"66"|"2010-06-28 17:19:14"|"DRAFT Minimum Standards and Policy E"|"Posted under the \"Documents\" tab are the DRAFT SNC Subcommittee proposed Telecommunicator Minimum Training Standards, forwarded by MPSC for formal rule making process.Proposed SNC Subcommittee Policy E – Emergency Medical Services Dispatching – being forwarded to the AG for review before going back to the full SNC for consideration.Any feedback on either of the attached, please contact a member of the respective subcommittee, Harriet or Jim Fyvie."|"0"|"1"|"1" +"355"|"95"|"2010-06-29 08:18:41"|"Health Care presentation"|"As discussed at the directors training in Alpena, we have posted a power point presentation with information on the new government health plan on the documents tab. The document is titled \"Employer slide show April 2010\". I have been receiving information from our benifits administrator that explains some of the impact, if the health care law goes into effect as writted. Nothing is written in stone, but this may be helpful as you plan for the future. Thanks Tim Smith"|"0"|"1"|"1" +"357"|"104"|"2010-06-29 08:46:33"|"Re: FOIA Fees"|"Thank you all for your responses. It was very helpful.Tim"|"348"|"1"|"1" +"358"|"104"|"2010-06-29 11:20:01"|"Advertizing for Surcharge Votes"|"I second-hand heard that some used t-shirts and lawn signs to promote Surcharge votes. My vote is 34 days away."|"0"|"1"|"1" +"361"|"39"|"2010-06-29 11:26:54"|"Re: Advertizing for Surcharge Votes"|"Tim, we advertised for our last election, but we formed a \"Citizens for Mason Oceana 911\" Committee made up of citizens, people from agencies we dispatch for etc and took donations and used that money to purchase signs, do radio ads etc. The money to promote the election cannot come from the PSAP revenue."|"360"|"1"|"0" +"362"|"39"|"2010-06-29 11:28:08"|"Credit card policy"|"I am looking for any policies on the use of company credit cards. Email them to rich911mi@aol.com. Thanks!"|"0"|"1"|"1" +"363"|"66"|"2010-06-29 11:31:41"|"Re: Advertizing for Surcharge Votes"|"I put up lawn signs years ago. The money to purchase them came from donations. No public funds were used."|"358"|"1"|"1" +"364"|"95"|"2010-06-29 11:41:20"|"Re: Credit card policy"|"Rich, I'll send ours to you. Tim"|"362"|"1"|"1" +"365"|"94"|"2010-06-29 13:09:41"|"Re: Advertizing for Surcharge Votes"|"We are also printing educational brochures to hand out all over describing how 911 is funded and some basics about our center. I like the Tshirt Idea too. "|"358"|"1"|"1" +"366"|"94"|"2010-06-29 13:15:40"|"Re: Fire Response Question"|"Ask Grayling what happens when the fires along the road get out of control. Anyone remember the forest fire up there a couple years ago? I do believe that a jurisdictional fire agency has a duty to respond regardless of whether they think a property owner is going to pay or not. Life safety and Property Conservation..."|"325"|"1"|"1" +"367"|"66"|"2010-06-29 13:34:28"|"Re: Credit card policy"|"Mine is on the way to you..."|"362"|"1"|"1" +"368"||"2010-06-29 14:59:44"|"12 hr shift & Holiday pay compensation"|"I am looking for some feedback..for agencies that are on 12 hr shifts. If the employee works the holiday do they get compensated for an 8 hr holiday at the holiday OT rate or 12 hrs OT rate. Currently my employees also receive a seperate \"Holiday check\" in December for 100 hrs 12.4 holidays based on an 8 hr schedule. We are a non-union shop here.Thank you, Mark"|"0"|"1"|"1" +"369"|"78"|"2010-06-29 15:02:09"|"County wide AVL solution"|"I was wondering if anyone was using a county wide avl solution with all police, fire, ems, and possible road commission. We are looking at using a single source software solution that can cover the whole county. Thanks Todd Myers"|"0"|"1"|"1" +"370"|"32"|"2010-06-29 15:04:24"|"Re: 12 hr shift & Holiday pay compensation"|"I really do have a name...Mark Duflo/Gratiot County CD"|"368"|"1"|"1" +"371"|"39"|"2010-06-29 15:06:19"|"Re: County wide AVL solution"|"We have OSSI Cad and AVL in all law and EMS vehicles and 1 FD unit for each department. Currently using Nextel modems to transmit data to our center but will soon have Data Radio modems in Mason County."|"369"|"1"|"1" +"372"|"39"|"2010-06-29 15:07:55"|"Re: 12 hr shift & Holiday pay compensation"|"Every employee receives 8 hrs of straight pay for each holiday, paid on the next paydate. They also get OT rate of time and a half for each hr worked (8, 10 or 12)"|"368"|"1"|"1" +"373"|"104"|"2010-06-29 15:13:22"|"Re: 12 hr shift & Holiday pay compensation"|"At Montcalm, we are union, and the dispatchers get their regular pay for any hours worked (i.e., 12) plus time and a half for any hours worked (1.5 x 12 = 18) giving them 30 houres pay if they work a 12-hour shift on a holiday. If they do not work, they still get 8 hours of holiday pay. Other variables exist if you have specific questions.Tim "|"368"|"1"|"1" +"374"|"104"|"2010-06-29 15:15:34"|"Re: County wide AVL solution"|"We are also using OSSI AVL in Montcalm, but we are a little behind. We are having trouble with modems, and just solved a mystery with the EMS folks, so they should be coming on line in a month or so.Tim"|"369"|"1"|"1" +"375"|"116"|"2010-06-29 15:26:09"|"Re: 12 hr shift & Holiday pay compensation"|"We are also union. Dispatchers work 8 hour or 10 hour shifts. All full time employees receive 8 hours straight pay, and all part time non-probationary employees receive 4 hours straight pay if they don't work, and 8 hours straight pay if they do work. Both full time and part time employees are paid overtime for what ever number of hours they work on that day."|"368"|"1"|"1" +"376"|"86"|"2010-06-29 15:43:46"|"Re: 12 hr shift & Holiday pay compensation"|"Iosco County is union and working on a holiday the dispatchers receive time and a half, plus holiday premium 100 hours in November."|"368"|"1"|"1" +"377"|"1"|"2010-06-30 09:36:20"|"Re: 12 hr shift & Holiday pay compensation"|"Every employee that has at least 90 days gets 8 hrs for the holiday work or not. If you work you get straight time plus 1/2 time(12 hrs straight + 6 hs half + 8 hrs hoilday = Total 26 hours)."|"368"|"1"|"1" +"378"|"66"|"2010-06-30 09:47:09"|"Letter to the Membership"|"Members of the Michigan Communication Directors Association are in a unique position to make a difference in the way Michigan 911 is shaped in the future. We have all seen legislation that in some cases take this public service away from local decision makers, and places it somewhere on a larger scale. We can have input as to what form this will take. There are examples of successful regional centers in Michigan and in other parts of the country such as CCE in Michigan and Councils of Governments in Texas. With the need to provide the public with more effective and efficient 911 dispatch centers, we should be accountable and provide the solutions. One solution that I don’t believe will help anyone, especially the taxpayer, is to hand this service off to the state of Michigan. Recently Michigan has placed a far too low priority on public safety. For proof, you only need to look as far as the recent cuts to the State Police budget. 911 is too important to suffer the same consequences. The public and far too many police, fire, and EMS agencies depend on 911 for the specialized service we provide. It is time to let the citizens you serve be heard by the legislature. Our legislature is already being told by the Michigan State Police Troopers Association (MSPTA) that the state of Michigan can serve the entire state with four or five dispatch centers. MSPTA President Chris Luty has said that the savings could be used to hire more troopers, fund the crime labs and LEIN. If you believe that this is a plausible solution, then do nothing. The MSPTA has legislative liaisons, and employ professional lobbyists that will further pursue this agenda.However, if you would like to see 911 continue to provide excellent service into the future; then it may be time to invite your legislator to your center and educate them about what our job is, and how negatively impacted it would be as a non-local service. There are numerous examples of current, past, and future consolidations in Michigan. There are also virtual consolidations that are currently in progress that link local resources and provide redundancies. These successful consolidations are accomplished without state control. Remaining neutral on this position does not provide a solution. It is your responsibility as members of MCDA to provide the leadership with input. Remember we have no support staff in Lansing, so it’s up to all of you to work together. We currently have support from the public and our local governmental units. Legislative moves to strip this function away will surely erode that support. Look at good models like Texas and other models like New York where 911 funds are diverted. Use that information and take a stand on where you want to see Michigan 911 in the future."|"0"|"1"|"1" +"379"|"117"|"2010-06-30 10:01:10"|"Re: Letter to the Membership"|"Does anyone have copies of any of the claims that MSTPA or Chris Luty have made to the legislature, or anyone for that matter? There may not be written claims, but if they exist I would like to see them before responding. (But I will respond, regardless)"|"378"|"1"|"1" +"380"|"57"|"2010-06-30 10:08:40"|"Re: 12 hr shift & Holiday pay compensation"|"In Eaton per our union contract our employees receive double time for all hours worked on their holiday. We work 12 hour shifts so they will receive 24hours of pay if they work the full 12 on the holiday. "|"368"|"1"|"1" +"381"|"27"|"2010-06-30 10:36:14"|"Re: 12 hr shift & Holiday pay compensation"|"Isabella County dispatchers receive 12 hrs of holiday pay for the holiday. If they work they are paid time and one half plus their holiday. If they are called in they are paid double time plus their holiday."|"368"|"1"|"1" +"382"|"2"|"2010-06-30 10:36:30"|"NOAA Weather towers"|"Does anyone maintain the tower equipment that NOAA weather uses in your area? Do you charge them for using your tower? "|"0"|"1"|"1" +"383"|"104"|"2010-06-30 10:38:04"|"Re: Letter to the Membership"|"Steve, I would also like to see the claims that Luty made. I knowe Jeff Troyer and I both have experience working in a consolidated dispatch center (Battle Creek FPS) and if they are using that as a model to push HB 5927, service will deteriorate and it looks more like a 'money grab' rather than an effort to improve service to the public."|"378"|"1"|"1" +"384"|"2"|"2010-06-30 10:38:14"|"NOAA Weather towers"|"Does anyone maintain the tower equipment that NOAA weather uses in your area? Do you charge them for using your tower? "|"0"|"1"|"1" +"385"|"34"|"2010-06-30 10:47:04"|"Re: NOAA Weather towers"|"Hi CarolI will send you an email later today about NOAA.Burt Eichler"|"384"|"1"|"1" +"386"|"66"|"2010-06-30 10:49:58"|"Re: Letter to the Membership"|"I will post both an article and letter to Sen. Brown on the website under \"documents\" They are labled Trooper.pdf, and troopers911.pdf. The comments regarding the 4 to 5 centers were made at an SNC and LAS meeting on the record. And, yes Tim he does cite the FPS as a good example of how 911 should be."|"378"|"1"|"1" +"387"|"45"|"2010-06-30 10:56:13"|"Re: County wide AVL solution"|"Clinton County uses OSSI/Sungard mapping/AVL with DataRadio modems for all law. We are not placing AVL in any fire or EMS as it will nullify local coverage contracts. As for Road Commission and the county transit system that have inquired about using our AVL system, they can not,unless they pay their percentage of use, as our mapping/AVL is paid by our sole sourse funding - surcharge."|"369"|"1"|"1" +"388"|"138"|"2010-06-30 11:12:23"|"LEIN shut-offs begin for nonpayment?"|"The following was just sent to subscribers of the MiCJIN stakeholders group (at the request of Sheriff Koops). Anybody know anyone who's been turned off?MiCJIS Stakeholders, In discussions with Sheriff Koops it has come to our attention that municipalities are beginning to have LEIN access terminated by the State Police. Sheriff Koops is presently out of town, but he asked if the Michigan Association of Counties could convene a meeting to discuss our future options. The Michigan Association of Counties will host the next meeting of the MiCJIS Stakeholders Group on Friday, July 9, 2010, from 10:00am to noon. The meeting will be held at the Michigan Association of Counties Building, 935 N. Washington Ave. Lansing, MI 48906. An agenda for the meeting will be sent early next week. In the mean time, if you could confirm your attendance by responding to this e-mail I would appreciate it. Sincerely,Commissioner Jon CampbellAllegan County CommissionerMAC Board of Directors "|"0"|"1"|"1" +"389"|"51"|"2010-06-30 11:16:33"|"Re: Letter to the Membership"|"My State Rep. is a member of the House Committee that has been assigned this bill. He and I have chatted on this subject. (He is my former Sheriff and he knows how important local 911 centers are.) He will keep me up to speed on when this bill will be heard in committee, but the Chair may bring it up at any time and for any reason just to make sure that those not in favor are unable to attend, or be heard. We must make every effort to keep on top of this. Your County Boards should be contacting MAC. I know that MAC is on top of it, but as many counties as possible should keep the pressure on."|"378"|"1"|"1" +"390"|"45"|"2010-06-30 11:21:24"|"Re: Letter to the Membership"|"in the two articles Steve posted you will read Mr. Luty stating, \"... grave concern ... the most inefficient system in all of Michigan government.\" He goes on to say, \"... there is nothing in the legislation to prevent local units of government to spent their 911 monies on non-dispatch related activites.\" Are you believing this - he obviously has NOT read the law!You need to sit down and talk, one-on-one with your legislator NOW. Unbelievable legislation is known to come from lame duck sessions. Our legilsators need to hear and see the FACTS, not uneducated assumptions."|"378"|"1"|"1" +"391"|"45"|"2010-06-30 11:25:31"|"Re: LEIN shut-offs begin for nonpayment?"|"As a member of the committee, I will be attending."|"388"|"1"|"1" +"392"|"116"|"2010-06-30 11:40:02"|"Re: LEIN shut-offs begin for nonpayment?"|"So does LEIN access termination mean that no one from that department can run any LEIN? or is it just that their LEIN terminal will be shut off?"|"388"|"1"|"1" +"393"|"38"|"2010-06-30 12:09:12"|"Re: LEIN shut-offs begin for nonpayment?"|"Although it was over another issue LEIN recently shut down Burton PD but only their office terminal. Their cars could continue to use MDTs."|"388"|"1"|"1" +"394"|"138"|"2010-06-30 12:36:48"|"Re: LEIN shut-offs begin for nonpayment?"|"Shortly after I made the posting, Captain Bush from MSP contacted me by phone - No one has been shutoff. Here is his email response: Mr. LeTourneau, Word travels fast! I just received a forwarded copy of a message that was posted to the MCDA list serve, and I ask for your help in clearing up some inaccurate information. In part, the posting stated, \"In discussions with Sheriff Koops it has come to our attention that municipalities are beginning to have LEIN access terminated by the State Police.\" Please communicate to your members and to those individuals and agencies who subscribe to your list serve that no agency is having LEIN access terminated or otherwise impacted as a result of non-payment of LEIN fees. In fact, the agency head of each agency that has not yet paid their LEIN fee received a letter from me dated June 3, 2010 which advised them that if their payment was not received by today, June 30, 2010 the outstanding bill would be submitted to the Department of Treasury for collection. This step was taken to ensure that LEIN access was not disrupted. If anyone has any questions, I would ask that they call me direct at 517-241-0602. I am also available to attend the July 9th meeting of the MICJIS Stakeholders group to be held at the Michigan Association of Counties Building to more fully answer any questions that attendees may have. Thank you! Captain Charles Bush, CommanderMichigan State PoliceCriminal Records Division 517-421-0602"|"388"|"1"|"1" +"395"|"32"|"2010-06-30 14:28:11"|"Re: 12 hr shift & Holiday pay compensation"|"Thankyou to everyone that responded. Your post were all helpful.M. Duflo"|"368"|"1"|"1" +"396"|"66"|"2010-06-30 15:07:20"|"Statewide GIS "|"Please contact your GIS people to see if they have a handle on this. Our GIS Department in Eaton County has concerns with some of the provisions. Michigan NSDI Business Plan Draft is now available for your review and comment. Any comments received prior to 5:00 P.M. on July 7th will be considered for the final document. You can find it at: http://www.michigan.gov/documents/cgi/MI_NSDI_Business_Plan_Public_Comment_Draft_326103_7.pdf"|"0"|"1"|"1" +"398"|"138"|"2010-07-01 08:32:34"|"Re: Statewide GIS "|"I forwarded this on to our county's GIS director. He responds \"I have been involved with the drafting process by way of input and am familiar with this document.\" He will review and comment back, which I'll pass along."|"396"|"1"|"1" +"399"|"45"|"2010-07-01 11:12:07"|"Radio - Standard Channel Nomenclature"|"The final, and nationally approved, Standard Channel Nomenclature document can be found under our “Document” tab. Please review as you narrow band, re-band, or replace your radios. You will need to follow this document. "|"0"|"1"|"1" +"400"|"24"|"2010-07-01 11:24:57"|"Re: Letter to the Membership"|"We have, in the past, discussed a \"9-1-1 goes to Lansing\" day. This may be an opportune time to seriously put this together. Other states have done it with great success. Illinois said that they hosted a breakfast and had a very good turnout. It would give us an opportunity to get our message out. "|"378"|"1"|"1" +"401"|"31"|"2010-07-01 14:03:07"|"Re: Statewide GIS "|"If Wayne County had anyone doing GIS, I would contact them. "|"396"|"1"|"1" +"402"|"103"|"2010-07-01 17:12:00"|"Re: Radio - Standard Channel Nomenclature"|"Thank you for the posting Jim...maybe all of the affected parties will truly follow this nomenclature...."|"399"|"1"|"1" +"405"|"39"|"2010-07-06 11:00:57"|"door alarms"|"Does anyone have a alarm on their outside access doors that will alert you if left open for an extended period of time?"|"0"|"1"|"1" +"406"|"95"|"2010-07-06 11:13:09"|"Re: Investment policy"|"As an authority, we are independent from Ottawa County on all matters, including fiscal management. Investment ultimately comes down in the directors responsibility. Here is the language in our strategic plan which my performance is measured against.  Fiscal Management (2010 – present 2011 budget recommendation in August 2010)o How Invested: Determine appropriate investment strategy to maximize return on OCCDA funds available for investment while maintaining acceptable risk factors for investments. o Day-to-Day Management: Administer the approved 2010 Budget to assure compliance and conformity to anticipated revenues and expenditures. Make recommendations for amendments as needed based on revenue streams and expenses.FYITim Smith"|"403"|"1"|"1" +"407"|"45"|"2010-07-06 11:55:24"|"Re: door alarms"|"we have to release the door lock electrically before it can be opened, and once released dispatch must view the camera to ensure authorized individaul(s) are entereing. The door is not permitted to be left open."|"405"|"1"|"1" +"408"|"51"|"2010-07-06 15:50:21"|"Re: door alarms"|"Same as Jims."|"405"|"1"|"1" +"409"|"38"|"2010-07-07 08:47:45"|"Watson furniture available"|"I have one Watson console (elect lift, etc.) in good shape and one Watson straightline position available for the taking. lrf@geneseecounty911.org for pics & details or 810-732-4720. Lloyd"|"0"|"1"|"1" +"410"|"31"|"2010-07-07 09:03:59"|"Population Problem"|"Landline 9-1-1 calls from TDS Metrocom customers won't populate into our CAD system. Our CAD is Motorola Premier CAD, which is maintained by CLEMIS. CLEMIS/Motorola did testing on the calls, and advised me that they think it must be a problem with some configuration that TDS made (??). Anybody out there in MCDA-land had this type of problem? CLEMIS tells me nobody else in CLEMIS has reported this problem, and they're leaving it up to TDS Metrocom to fix it."|"0"|"1"|"1" +"411"|"116"|"2010-07-07 09:04:06"|"Re: Watson furniture available"|"you aren't coming to the U.P. for anything are you?"|"409"|"1"|"1" +"412"|"10"|"2010-07-07 09:58:16"|"APCO AWARDS"|"As a reminder, we are accepting 2010 nominations for APCO. You do not have to be a member to recieve or nominate. Please go to the Michigan APCO Web site for the nomination forms!"|"0"|"1"|"1" +"413"|"39"|"2010-07-07 10:17:17"|"Re: APCO AWARDS"|"If you have a employee who you feel deserves some recognition, I encourage you to nominate them. They will appreciate it and you will feel great for doing it. Its great PR for your center too, especially those having elections this year. We have some great 911 people in this state, let them know they are appreciated!"|"412"|"1"|"1" +"414"|"39"|"2010-07-07 10:19:16"|"Re: door alarms"|"We have the same setup and policy but during my state 911 review, they recommended a alarm that would go off letting us know the door was ajar."|"405"|"1"|"1" +"415"|"38"|"2010-07-07 12:49:23"|"Re: Watson furniture available"|"Sorry Deb, I can't leave beautifull Flint....."|"409"|"1"|"1" +"416"|"66"|"2010-07-08 09:51:28"|"New Luty Article"|"Does this article say MSPTA thinks that 178 of us could be replaced with about 10 state employees? Is D/Sgt Luty saying that MSPTA believes that most of us (911 Directors) are working on our second pension, so replacing us is not a big deal? I would challenge the MSPTA to conduct a poll of their membership for their opinion. My educated guess based on many conversations with the troops on the ground is that if they knew about Mr. Luty’s position (most seem not to) they would oppose allowing the cash strapped state of Michigan taking on the responsibility of 911. I think we all know what Michigan wants…… Can you say “stable funding?” The article is posted under “documents” and is called MSPTA Consolidated Dispatch. I would also ask our members to see if the troopers in your area have read the article."|"0"|"1"|"1" +"417"|"145"|"2010-07-08 10:14:54"|"Re: New Luty Article"|"Do you know the date of this article? And it is in a Mi State Police Troopers Assoc. Magazine? If so, then the unfortunate answer is that the troopers get the mazagine, but probably don't read it."|"416"|"1"|"1" +"418"|"66"|"2010-07-08 10:22:50"|"Re: New Luty Article"|"I believe it is in the latest issue of the Michigan State Police Trooper Association publication."|"416"|"1"|"1" +"419"|"145"|"2010-07-08 10:33:49"|"Re: New Luty Article"|"Thanks Steve."|"416"|"1"|"1" +"420"|"45"|"2010-07-08 10:37:40"|"Re: New Luty Article"|"Mr. Luty personal attack on us Directors makes clear his inability to see the true picture. Local control to me does not mean I, as director, have control. As we all know, we have authority boards comprised of LOCAL citizens and LOCAL public safety agencies, and we have commissioners that we directly answer too. More importantly, we are responsible to the citizens and local public safety agencies we serve. We have seen in the past where state departments have reduced LOCAL service, and MSP is a showcase for this reduction in local public service. Let us not forget the long list of type of calls they do not respond to, but locals do. Yes, MCDA has advocated retention of “local control.” Because we understand that local control not only means, but results in, quick and reliable service to the needs of our local citizens. I can sleep very well at night knowing that the needs of my local residents are met. "|"416"|"1"|"1" +"421"|"95"|"2010-07-08 11:20:27"|"Re: New Luty Article"|"I believe this reinforces Steve's message to the membership that each director needs to figure out their position on forced consolidation and \"take a stand\". I would encourage all members to make sure their boards, stake holders, and legislators understand the value that thier organizations bring to public safety in thier communities.ThanksTim Smith"|"416"|"1"|"1" +"422"|"106"|"2010-07-08 11:48:51"|"Re: New Luty Article"|"Not to belabor the issue but some of the delays and catastrophic issues that come up because cell phone calls are received by an adjacent center and have to be re-routed are actual real life situations emanating from existing “regional dispatch centers” unfamiliar with the areas and resources they are responsible for, even with the evolving technologies D/Sgt Lute is referencing. To me, local control is actually local working knowledge of the venue, the citizens and the responder community associated with each of our dispatch areas; the type of local knowledge that would disappear with a regional dispatch concept. The type of local knowledge that GIS and other advance technology can not address. The type of local working knowledge that enhances dispatch response times and getting help to those who need it. Perhaps D/Sgt Lute should research and familiarize himself with the problems associated with existing regional dispatch operations first. Personally I do not defend my position of local control to protect my second career. Rather I base my position on historical knowledge of major problems associated with regional dispatch centers; one case in particular hitting very close to home. I have the same concerns with the present technologies associated with 9-1-1 cell phone calls. At the time ANI/ALI becomes as consistent with cell phones as it is with landlines, perhaps the concept of regional consolidation could be a topic of discussion."|"416"|"1"|"1" +"423"|"62"|"2010-07-08 12:00:59"|"Re: New Luty Article"|"D/Sgt Luty statement that most citizens would see a reduction in surcharge with a state wide surcharge of $1.75 once again shows he hasn't researched his facts. 66 out of 83 counties would see an increase in surcharge including Kent, Genesee, Wayne, Oakland, Kalamazoo, Calhoun and Washtenaw counties. "|"416"|"1"|"1" +"424"|"62"|"2010-07-08 12:05:27"|"Re: New Luty Article"|"D/Sgt Luty statement that most citizens would see a reduction in surcharge with a state wide surcharge of $1.75 once again shows he hasn't researched his facts. 66 out of 83 counties would see an increase in surcharge including Kent, Genesee, Wayne, Oakland, Kalamazoo, Calhoun and Washtenaw counties. "|"416"|"1"|"1" +"425"|"108"|"2010-07-08 12:48:38"|"Re: New Luty Article"|"The article is in the May/June 2010 publication. There is also an article about the MSPTA Quarterly Meeting in April. Plenty of pictures with Representatives Ken Horn (R-94), Jeff Mayes (D-96) and Senator Jim Barcia (D-31). The entire legislature receives a complimentary copy of Michigan Trooper. Anyone reading the news about school funding should choke at Luty's proposal. By law, every school had to pass a balanced budget by June 30. Now they are all waiting anxiously to find out how much money they will be receiving from the state. It is also interesting that he minimizes local control. But every year for the past 3-4 years, LOCALS were asked to contact their legislators to beg them to keep the Marquette Crime Lab open. Which is it? Are the locals competent to support the programs of their choosing (like local 9-1-1) or not? The lab is still open...........I didn't realize that dried up old retirees like Lloyd, Vic, Jay, Don Arbic, Tom Valdez, and me (all MSP retired) made up MOST of the dispatch directors in the state........"|"416"|"1"|"1" +"426"|"51"|"2010-07-08 13:20:32"|"Re: New Luty Article"|"Everyone should read the entire \"From the President's Desk\" before comment. It will fully explain the thinking of the Troopers President. I would guess that Mr. Luty has not spent much if any time working in a 911 center. He maybe stopped in once in a while, but to really see what goes on, I would guess not. My suggestion is not only to keep our Board of Commissioners, Police and Fire Chiefs and other up to speed on what Mr. Luty is suggesting, but interact with the line troopers. Have them read what their president has written and see if they agree. His membership should express concerns of not being able to have locals make those phone calls, help them find addresses, help them enter things into LEIN or NCIC, call the phone company, the road commissions and all the other things we do that may not be done at a mega center. After hour calls, for search warrant approvals, who's on call and for what. Mr. Luty should also come up with his funding reallocation plan, showing how much money would be left over once the 10 centers are built, staffed and maintained. After funding LEIN, Crime Labs, Sheriff's Secondary Road patrol. What would be left over to hire and keep in place new troopers. This is not my second retirement. I'm not sure how many troopers are directors now, but not as many as before. Some were, but left after they found out just how hard this job is. Just me rambling. "|"416"|"1"|"1" +"427"|"45"|"2010-07-08 16:15:04"|"FOC \"Bench Warrant\""|"Is anyone else seeing an increase in FOC Referee issued Bench Warrants that require us, central dispatch, to enter them?"|"0"|"1"|"1" +"429"|"116"|"2010-07-08 19:42:17"|"Re: New Luty Article"|"Looking at the State's website, I counted 18 of 83 counties that have a surcharge above $1.75. (max is $3). I counted 16 counties that have ZERO surcharge. That leaves 49 counties that have a surcharge under $1.75. SO....doing Yooper math, that tells me that 65 counties would see an increase in surcharge under Luty's proposal, and 18 counties would see a decrease. I guess 65 counties make up SOME of the citizens....I would also like to know if there is really 178 PSAP's in Michigan. I find that very hard to believe. I could go on, but for right now I would like to know where he gets his information. I could guess, but it wouldn't be fair."|"416"|"1"|"1" +"430"|"116"|"2010-07-09 03:28:57"|"Re: Watson furniture available"|"If you don't get any takers, maybe Dave can bring it up when he comes hunting. We could get it to Menominee from Daggett."|"409"|"1"|"1" +"431"|"66"|"2010-07-09 15:39:52"|"LEIN Stakeholders Meeting "|"The LEIN/CJIS workgroup meeting held at MAC today that concluded with a suggestion that MAC and various associations including MCDA formally ask the governor to rescind the executive order that eliminated the CJIS Policy Council. When she says \"no\" we will ask the two remaining candidates after the primary for the same thing. They are more likely to make a promise. I believe MAC will spearhead this effort. MCDA Ex Board agreed to support this effort."|"0"|"1"|"1" +"432"|"66"|"2010-07-09 15:45:42"|"Oct MCDA Meeting"|"I had a 30 min conversation with Col Washington regarding the MSTPA position on forced consolidation. The Col was helpful in explaining how the Trooper Association fits in to overall MSP policy decisions. He is interested in attending our October 8th meeting in Petoskey to speak to the issues. I will forward the MCDA position on forced consolidation to him today."|"0"|"1"|"1" +"433"|"106"|"2010-07-09 15:48:37"|"Re: LEIN Stakeholders Meeting "|"Excellent idea"|"431"|"1"|"1" +"434"|"103"|"2010-07-09 15:53:15"|"Re: Oct MCDA Meeting"|"WOW...Good Job President!!"|"432"|"1"|"1" +"435"|"80"|"2010-07-09 16:47:54"|"Re: LEIN Stakeholders Meeting "|"I like it...a lot!"|"431"|"1"|"1" +"436"|"142"|"2010-07-09 18:01:03"|"Re: FOC \"Bench Warrant\""|"I haven't heard any specific complaints from my staff."|"427"|"1"|"1" +"437"|"142"|"2010-07-09 18:05:20"|"Re: Oct MCDA Meeting"|"Good work Steve. I plan on attending as many meetings downstate as possible, as I found Junes meeting very helpful/informative. Thanks again."|"432"|"1"|"1" +"438"|"108"|"2010-07-13 13:32:48"|"iPhone 9-1-1 Application"|"http://www.emergencymgmt.com/safety/911-Dispatch-App-Emergency-Data.html"|"0"|"1"|"1" +"439"|"133"|"2010-07-14 09:19:12"|"Re: Investment policy"|"According to Public Act 20 of 1943 (MCL 129.91) all governmental units must formally approve an investment policy in conformance with the act. Therefore, any \"seperate Authority\" should have an actual investment policy adopted by their Governing Board. "|"403"|"1"|"1" +"440"|"133"|"2010-07-14 09:26:23"|"Re: door alarms"|"Should we start seeking certification subcommittee advice when building dispatch centers? What does a door alarm have anything to do with certifying your surcharge dollars??"|"405"|"1"|"1" +"441"|"53"|"2010-07-14 11:39:17"|"Recording System - RFP"|"Anyone willing to share a RFP for a recording system with me? Having not done one before, anything you are willing to share would help me. lhall@midland911.org"|"0"|"1"|"1" +"442"|"32"|"2010-07-15 08:42:10"|"RE: Weather Warnings & Watches"|"Currently we notify between 25- 30 business/agencies & the schools when in session for severe weather watches/warnings. My question is.. Are you advising everyone on your notification list for a severe Thunderstorm & Tornado \"Watch\" or just weather warnings ?"|"0"|"1"|"1" +"443"|"106"|"2010-07-15 08:54:44"|"Re: RE: Weather Warnings & Watches"|"We make notification for Tornado Watches, Thunderstorm Warnings and Tornado Warnings; not for Thunderstorm \"Watch\". We also notify the county emergency management and City of Ionia emergency management for river advisories and flood warnings for the Grand River"|"442"|"1"|"1" +"444"|"53"|"2010-07-15 09:03:26"|"Re: RE: Weather Warnings & Watches"|"We notify for watches & warnings. For your businesses you may want to consider using Nixle as way to alert for free and it's one message your staff would have to send out instead of making 25 phone calls. Or weather alert radios...."|"442"|"1"|"1" +"445"|"56"|"2010-07-15 12:04:50"|"9-1-1 Telephones RFP"|"We are looking for help with an RFP for 9-1-1 telephones. Any information would be helpful. Please send to m.hatfield@co.hillsdale.mi.usThanks, Margie"|"0"|"1"|"1" +"446"|"95"|"2010-07-15 13:21:31"|"Re: 9-1-1 Telephones RFP"|"If you go to the documents tab, click on the RFP&PM_slides.pdf document. This is the presentation Mike Muskovin from Ottawa County gave at the Alpena directors training. Hope this helps. Thanks Tim Smith"|"445"|"1"|"1" +"447"|"66"|"2010-07-15 14:13:54"|"LEIN/CJIS Workgroup Meeting Summary"|"The LEIN/CJIS workgroup meeting held at MAC on July 9th concluded with a suggestion that MAC and various associations including MCDA formally ask the governor to rescind the executive order that eliminated the CJIS Policy Council. When she says “no” we will ask the two remaining candidates after the primary for the same thing. They are more likely to make a promise. I believe MAC will spearhead this effort.Also, Capt. Bush repeated to the group that no service (law enforcement or non-law enforcement)would be cut off for non-payment."|"0"|"1"|"1" +"448"|"90"|"2010-07-15 14:17:19"|"Re: RE: Weather Warnings & Watches"|"Several years ago Emergency Management, not 9-1-1, had call lists for businesses, factories, schools, etc. It took us 30 minutes or more to call through the list and we realized that, especially for warnings, the storm was over by the time we completed the list. We sent letters to everyone encouraging them to obtain a NOAA weather alert radio or to use one of the many free \"texting\" services available from area TV stations. We informed them that at the end of a specified period we would no longer be making the calls. No one objected. We do still notify the local hospital and medical care facility as well as the local radio station. All public safety personnel are informed via pagers and two-way radio."|"442"|"1"|"1" +"449"|"66"|"2010-07-15 14:19:01"|"MSP / Forced Consolidation"|"MSP administration has reviewed the current discussion surrounding forced consolidation of 911 centers, and the MCDA Executive Board is pleased to see that it coincidences with MCDA's position. Check with your post Lt's for details."|"0"|"1"|"1" +"450"|"15"|"2010-07-16 11:40:34"|"New FCC Order ref narrow banding"|"Our radio vendor (Tele-Rad) recently made us aware of a recent Order by the FCC on June 30th regarding the Jan 1, 2011 cutoff for manufacturers to discontinue producing dual band (wide and narrow) capable equipment. Here is a link for those that would like to review the FCC Order. The manufacturers can continue producing the dual band equipment up until Jan 1, 2013 (see section 8 of the Order).http://www.enterprisewireless.org/BT/CC%20bulletin%20files/NPSTC_Order_062910.pdf"|"0"|"1"|"1" +"451"|"133"|"2010-07-19 08:32:25"|"MI APCO Meeting - REMINDER"|"Just a reminder to everyone that the Michigan APCO is meeting this Thursday, July 22nd at Binder Park Zoo in Battle Creek, MI; start time is 10:00 a.m. Refer to the MI APCO website for further details."|"0"|"1"|"1" +"452"|"45"|"2010-07-19 15:31:02"|"APCO National - Harris, Corp PARTY"|"If you are going to APCO National and wish to be invited to one of the best party's this year; contact an ex-MCDA member, and friend to many of us - Dan Dundas, Harris Corp. Regional Sales Manager at ddundas@harris.comHe will see you get a personal invitation to the part."|"0"|"1"|"1" +"453"|"39"|"2010-07-19 15:40:36"|"Re: APCO National - Harris, Corp PARTY"|"I would be interested in knowing who from Michigan will be at National APCO. Email me at rich911mi@aol.com if attending."|"452"|"1"|"1" +"454"|"38"|"2010-07-20 10:15:57"|"Don't mess with the U P"|"CENTRAL DISPATCH NOW INCLUDES GOGEBIC COUNTY Iron County Reporter CRYSTAL FALLS—Iron County Central Dispatch Supervisor Steve Gagnea reported everything was on schedule to begin emergency services dispatching for Gogebic County July 20. AT&T was going to be at central dispatch on Monday July 19 for test calls, to make sure the maps are accurate and everything is set to go for Tuesday. Gogebic County, he explained at the July 13 County Board meeting, had been contracting with the Negaunee Post of the Michigan State Police to provide its 911 dispatching. Iron County approved a five-year services agreement between Iron and Gogebic counties, which allows Iron County to dispatch for them. Some of the services Iron County Central Dispatch provides are answering and dispatching emergency calls, monitoring emergency services, providing Law Enforcement Information Network, or LEIN, and National Crime Information Center services to appropriate personnel, providing testimony when required, referring non-emergency calls to the appropriate public service agency, and providing ongoing training and professional development to dispatch personnel. All employees will be from Iron County, and Iron County will own all of the assets. Commissioner Bob Black noted not only is Iron County’s Central Dispatch working well, but 911 across the U.P. is working well. “So well, in fact, the state wants to take it over and keep revenues for itself.”"|"0"|"1"|"1" +"455"|"66"|"2010-07-20 11:55:52"|"Legislative Commission Requested on Consolidation"|"I was cc'd a letter from Rep Richard LeBlanc from the 18th District (Westland) to the Speaker of the House Andy Dillon requesting the formation of a legislative commission to determine the most efficient structure of Michigan's E-9-1-1 system. The entire letter is posted under the \"documents\" tab. I would have thought that the SNC had this on their radar. D/Sgt. Chris Luty of MSPTA is also copied with Col. Washington. Never underestimate the power of an association that is looking for revenue. "|"0"|"1"|"1" +"456"|"94"|"2010-07-20 12:00:22"|"Re: RE: Weather Warnings & Watches"|"Meceola Central (Mecosta and osceola) did the same thing that Hillsdale did. The liability of expecting dispatchers to make 30+ phone calls in a reasonable time frame while receiving hundreds of incoming calls was just too much. "|"442"|"1"|"1" +"457"|"133"|"2010-07-20 12:13:49"|"Re: Legislative Commission Requested on Consolidat"|"Wow...I think a reply to this correspondence should be generated focusing on the fact that a STATE 9-1-1 COMMITTEE already exists but \"IF\" they do wish to appoint a commission that it should include several Directors. "|"455"|"1"|"1" +"458"|"104"|"2010-07-20 12:35:28"|"Re: Legislative Commission Requested on Consolidat"|"I agree with Jeff's comments. I sent a letter to several reps concerning Luty's earlier comments, apparently to no avail. If you need some reps, I would not mind being involved. "|"455"|"1"|"1" +"459"|"45"|"2010-07-20 14:16:36"|"Re: Legislative Commission Requested on Consolidat"|"Are you taking this letter, and backdoor approach of one of the SNC members, as a direct slap to the entire SNC! This is further proof that D/Sgt. Luty has a personal agenda that is NOT in the best interest of MI 9-1-1. I would like to know the names of the “… other public safety entities support the creation of such a commission…”? The SNC represents all public safety so why have we not heard from any other SNC members. We do not need a “.. legislative commission…”, just look to Public Act 32, of 1986, as amended, in its preamble and section 712-714. You will notice that the Representatives letter was cc to the director of MSP, Luty and president of MCDA. Noticeable left out is the chair of the SNC – which I take as not a mistake as Luty is fully aware of the SNC. As MCDA representative to the SNC, I will attempt to have this letter and topic on the next SNC agenda for discussion."|"455"|"1"|"1" +"460"|"133"|"2010-07-20 14:53:45"|"Re: Don"|"Get'em Bob - Love the jab at the end."|"454"|"1"|"1" +"461"|"78"|"2010-07-20 15:06:40"|"9-1-1 State Surcharge rate"|"Bernie and I were wondering if any county did not ask for a increase above the 2.7% if you could email one of us we just have a couple of questions on the formula used for those who did Not want a increase. please email response to either toddm@co.newaygo.mi.us or bernie@co.newaygo.mi.usWe are looking for if the county did not apply for additional funding did they submit their surcharge or did the state still dictate your surcharge based on their caculations or yours.Thx"|"0"|"1"|"1" +"462"|"66"|"2010-07-21 08:33:12"|"Re: Legislative Commission Requested on Consolidat"|"I think some sort of response is due also. The SNC will probably take exception to the request. I am not optimistic about the whole money grab that is evolving here. When the state does get control of our stable local funds dispatchers may be used as political pawns just like the troopers are now. Who knows, they may get a new headquarters jammed down their throat at the expense of 100 or so dispatchers. One thing I think will happen is Michigan will no longer be eligible to receive federal grants for 911 because of the skimming that will occur. Try to find a Michigan school superintendent or county commissioner that has not been negatively impacted by per pupil allocation or revenue sharing. Finally, imagine how ludicrous it would be if one of the dispatch unions made a political stand and told another public safety agency that they were inefficient. There are a lot of rocks being thrown from that glass house. "|"455"|"1"|"1" +"463"|"38"|"2010-07-21 11:04:22"|"Reverse 911"|"We are having a lot of trouble with our Plant/CML Reverse 911 system and are shopping for another vendor. Would appreciate feedback on other good systems out there. Thanks, Lloyd"|"0"|"1"|"1" +"464"|"78"|"2010-07-21 11:54:25"|"Re: Reverse 911"|"What problems are you dealing with the most atm? Just want to see if we are having some of the same.Thanks,"|"463"|"1"|"1" +"465"|"67"|"2010-07-21 11:55:55"|"Transfer of 911 for Gogebic County"|"On July 20, 2010 Gogebic County has transferred their 911 service to Iron County, Michigan central dispatch, Gogebic County was being dispatch by Negaunee regional dispatch. The transfer had a few hicups but all was handled."|"0"|"1"|"1" +"466"|"45"|"2010-07-21 13:12:18"|"Re: Reverse 911"|"Lloyd, please do share your issues, as we too, have Reverse 9-1-1. Yesterday we publicly kicked off their Self Registration Portal to obtain wireless device data. We have had no issue directly related to R911."|"463"|"1"|"1" +"467"|"117"|"2010-07-21 15:15:14"|"Records Retention"|"I called DTMB to see what the status was on General Retention Schedule #34 for Local 911 Call Centers. I was told it should have been approved on July 6, but their office as not received the \"official\" approved version yet, but expect it any time. They said they could email a pdf version as soon as they get it back. I wasn't at the last MCDA meeting so this may not be news to those who were there. When it's available it will be posted for download at this link: http://www.michigan.gov/dmb/0,1607,7-150-9141_21738_31548-56101--,00.html"|"0"|"1"|"1" +"468"|"66"|"2010-07-21 15:38:05"|"Re: Records Retention"|"You found out more than I could, thanks for the information...."|"467"|"1"|"1" +"469"|"145"|"2010-07-26 12:23:11"|"Uniforms"|"Looking for information on who provides uniforms to their dispatchers. Do you provide shirts, or shirts and pants, etc.? Are they a specific type of shirt and/or pants? If you do not provide, what are your requirements for dress? Business casual, business professional?"|"0"|"1"|"1" +"470"|"108"|"2010-07-26 12:40:01"|"Re: Uniforms"|"We do provide uniforms, shirts (with logo), trousers, belt, and pullover windbreaker to wear outside or for those who are \"freezing\" in the center. The uniforms are required and we pay the full cost (including replacements)."|"469"|"1"|"1" +"471"||"2010-07-26 14:16:01"|"Re: Uniforms"|"We do not provide uniforms at all. We did at first, like 20 yrs ago, but it go to expenive. We have a dress code policy and it also appears as reference in the union contract. "|"469"|"1"|"1" +"472"||"2010-07-27 12:21:47"|"Re: Uniforms"|"We provide a reimbursment for uniforms, as agreed to in our last union contract. Standard shirt, fleese, black pants, black shoes, and black socks. All dispatchers are required to wear the uniform.Tim"|"469"|"1"|"1" +"473"|"65"|"2010-07-27 13:37:36"|"Re: Uniforms"|"We went to a business casual look when I came here--tactical black polester (breathable) shirts with emboidered logo, and black sweaters with patch. The staff buys their own tan docker-type pants and black shoes. We provide the shirts and sweaters and the staff buys the rest. They all like it and it keeps them relaxed but at least presentable."|"469"|"1"|"1" +"474"|"10"|"2010-07-29 09:29:47"|"Re: Uniforms"|"We provide uniforms, two types of shirts, polo w/logo and button up w/logo, Pants and money to wash the clothes. The contract states we will also provide belts & shoes but most of the dispatchers never ask for pants belts or shoes. There has been a push to eliminate the cost I am maintaining that there is a different attitude when the employee puts on a shirt w/logo. We also tell them they can wear business casual and they can earn the right to wear jeans with performance \"coupons\"."|"469"|"1"|"1" +"475"|"67"|"2010-08-02 10:58:13"|"MAC Newsletter"|"Good reading !!!!!!http://micounties.org/Portals/0/docs/10 eNewsletters/MAC Aug2010.pdf"|"0"|"1"|"1" +"476"|"117"|"2010-08-02 11:33:46"|"Records Ret Sched 34 approved"|"The schedule can be downloaded at:http://www.michigan.gov/dmb/0,1607,7-150-9141_21738_31548-56101--,00.html"|"0"|"1"|"1" +"477"|"53"|"2010-08-03 10:18:22"|"SKYPE"|"Does anyone have any contact information for SKYPE? OR know if they keep subscriber information - address, name, etc?"|"0"|"1"|"1" +"478"|"142"|"2010-08-03 11:04:26"|"Re: Uniforms"|"Years ago dispatchers wore a uniform with public safety patches on the shoulders. That was changed to business casual, with few restrictions being enforced. Now I was able to get board approval to purchase polo shirts with an emroidered logo (with the dispatchers helping to design the logo) and their name. The dispatchers were the ones who approached me on the matter and I feel as if they'll feel more professional with the shirts."|"469"|"1"|"1" +"479"|"117"|"2010-08-03 11:16:11"|"Re: SKYPE"|"Skype Technologies S.A.22/24 Boulevard Royal, 6e etage,L-2449Luxembourgcontactus@skype.net Good luck!"|"477"|"1"|"1" +"480"|"111"|"2010-08-03 11:18:28"|"Re: SKYPE"|"I use SKYPE to talk to children in the service in Germany and to keep in touch with the grand children. Skype keeps the callers information on record and you can search for users. Also you invite people to be on the service. It works well and is great to see the grand children, opps I mean daughter, son-in-law and grand children."|"477"|"1"|"1" +"481"|"66"|"2010-08-04 09:13:44"|"Election Results Post"|"If you have a 911 millage or surcharge election result, please post it here in a reply."|"0"|"1"|"1" +"482"|"30"|"2010-08-04 09:39:29"|"Re: Election Results Post"|"Sanilac County's 9-1-1 Millage passed with a 3 to 1 margin!!!!"|"481"|"1"|"1" +"483"|"32"|"2010-08-04 09:53:09"|"Re: Election Results Post"|"Gratiot County also had a succesful 9-1-1 Surcharge ballot proposal!!"|"481"|"1"|"1" +"484"|"117"|"2010-08-04 10:48:35"|"Re: Election Results Post"|"Arenac County 10 year renewal passed by 2/1 margin."|"481"|"1"|"1" +"485"|"144"|"2010-08-04 11:11:02"|"Re: Uniforms"|"Uniforms are mandatory here and it's included in their contract. We provide the dispatchers with polo shirts, long sleeve polos and a fleece zip up jacket. They provide their own pants, shoes, etc. We pay for laundering services for their uniforms. We just recently went with Hero 24/7 as a supplier for our uniforms. Nice stuff at reasonable prices."|"469"|"1"|"1" +"486"|"70"|"2010-08-04 11:33:08"|"Re: Election Results Post"|"Lapeer County had 911 10 year millage for new equipment pass, going to the MPSCS 800 digital, new phones, paging, recorder"|"481"|"1"|"1" +"487"|"94"|"2010-08-04 13:44:05"|"Re: Election Results Post"|"Mecosta and Osceola Counties both passed their surcharge but it was extremely close. We are much relieved today. "|"481"|"1"|"1" +"488"|"64"|"2010-08-04 13:58:05"|"Re: Election Results Post"|"Benzie surcharge passed 70% to 30% I believe the final tallies were"|"481"|"1"|"1" +"489"|"9"|"2010-08-04 14:51:38"|"LEIN Policy"|"Does anybody have a LEIN policy that the auditor found acceptable, and would be willing to share it."|"0"|"1"|"1" +"490"|"133"|"2010-08-04 15:01:10"|"Re: Election Results Post"|"CONGRATS to all of you!!!"|"481"|"1"|"1" +"491"|"148"|"2010-08-04 15:04:09"|"Re: LEIN Policy"|"I have one that passed audit last year...you want it emailed or faxed"|"489"|"1"|"1" +"492"|"9"|"2010-08-04 15:09:42"|"Re: LEIN Policy"|"email would be great mkbarnes@bloomfieldtwp.orgThanks"|"489"|"1"|"1" +"493"|"21"|"2010-08-04 17:02:44"|"Re: Election Results Post"|"2nd Jeff's post congratulations to all!"|"481"|"1"|"1" +"494"|"116"|"2010-08-04 18:50:09"|"Re: Election Results Post"|"Hurray for 9-1-1!!"|"481"|"1"|"1" +"495"|"116"|"2010-08-04 18:51:17"|"Re: LEIN Policy"|"if you have time, would you also please email it to dwormwood@menomineeco.com? I would be interested. Thanks."|"489"|"1"|"1" +"496"|"104"|"2010-08-05 07:16:42"|"Re: Election Results Post"|"Montcalm surcharge unfortunately FAILED. 572 votes short, 53.5% no, 46.5% yes. Next step to be determined.Tim"|"481"|"1"|"1" +"497"|"148"|"2010-08-05 09:46:49"|"Re: LEIN Policy"|"Just sent it to both of you..let me know if you don't get it."|"489"|"1"|"1" +"498"|"9"|"2010-08-05 10:52:18"|"Re: LEIN Policy"|"I have itThanks MK"|"489"|"1"|"1" +"499"|"93"|"2010-08-06 08:45:33"|"Re: Election Results Post"|"Leelanau County millage failed by about 250 votes."|"481"|"1"|"1" +"500"|"70"|"2010-08-06 13:19:20"|"who do you put in charge if your supervisor if off"|"I am looking for policy or wording that you use if a supervisor is off, who is in charge, and do you pay an acting supervisor. how do you fill the position of acting supervisor? Any help would be greatly appreciated.Vic"|"0"|"1"|"1" +"501"|"104"|"2010-08-06 13:25:30"|"MOU with MSP Post"|"Has anyone entered into an MOU with an MSP Post where they expect you to assume responsibility for obtaining and maintaining their MDT systems?"|"0"|"1"|"1" +"502"|"104"|"2010-08-06 13:27:16"|"Re: who do you put in charge if your supervisor if"|"We just expect the senior dispoatcher to assume those responsibilities in cases where it is necessary, but there is no extra pay involved. Nothing in writing either. Sorry."|"500"|"1"|"1" +"503"|"70"|"2010-08-06 13:38:35"|"Re: MOU with MSP Post"|"Scott, we do not do the MDT's for the Post. We will do what we can but they take care of everything.Vic"|"501"|"1"|"1" +"504"|"65"|"2010-08-06 13:59:57"|"Re: who do you put in charge if your supervisor if"|"Vic,This is what is in the Dispatcher's Contract: Section 8.9. Temporary Assignment. In the event there is a temporary vacancy for aCommunications Supervisor, the Employer shall fill the temporary assignment with the most senioremployee on the shift. The employee transferred by the Employer shall receive an additional $2.50per hour for those hours worked as a Communications Supervisor.However, since I've been here, there has not been a step up. An informal agreement with Supervisors has one on a relief shift, and they fill in as needed (Part of them getting the 12 hour shifts) So far, it has worked well, with no Dispathcer having to step up to a Supervisor. "|"500"|"1"|"1" +"505"|"90"|"2010-08-06 14:26:04"|"Re: MOU with MSP Post"|"MDT's have recently been installed here in Hillsdale County in most of the local law enforcement vehicles through a grant. None of the state cars were included although it has been discussed. Every local agency is responsible for their own on-going charges and maintenance costs as the grant funds are exhausted."|"501"|"1"|"1" +"506"|"45"|"2010-08-06 14:42:27"|"Re: MOU with MSP Post"|"We provide MDC for MSP assigned units to Clinton County with OUR/agreement MOU. Only fees charged is their share of the annual Software maintenance."|"501"|"1"|"1" +"507"|"51"|"2010-08-06 15:10:03"|"Re: MOU with MSP Post"|"You may wish to contact Tom or Barry or Matt at Saginaw County. I believe they have a working arrangment and a MOU of some type with MSP on use, maintaining, and replacement as they do for all agencies in that county."|"501"|"1"|"1" +"508"|"95"|"2010-08-09 08:55:01"|"Re: MOU with MSP Post"|"We provide MCT's to all law agencies including Grand Haven post MSP and some fire agencies in Ottawa County. They are owned by dispatch and all agencies sign a user agreement. They are responsible for annual costs except for the 6 year warrenty we purchased. And yes all agencies subimt payment to us.ThanksTim Smith"|"501"|"1"|"1" +"509"|"80"|"2010-08-09 09:46:58"|"Re: Election Results Post"|"Bay County 9-1-1 millage renewal passed by more than 5 to 1. We are very pleased to have the 6 year millage in place."|"481"|"1"|"1" +"510"|"10"|"2010-08-09 09:56:17"|"Re: who do you put in charge if your supervisor if"|"We have it in our policies as part of the chain of command. I can send it to you if you want."|"500"|"1"|"1" +"511"|"10"|"2010-08-09 10:00:35"|"Fit for Duty"|"I am in need of a name of a physcologist that can perform a very complete fit for duty for a return to work employee. I remember someone talking about a lady they use in the Sterling Heights area but I cannot remember who it was. Please drop me an email with any info: cbartram@stclaircounty.orgThanks!"|"0"|"1"|"1" +"512"|"44"|"2010-08-09 10:18:03"|"Re: Election Results Post"|"The Barry County Central Dispatch millage passed 5,876 yes to 3,569 no. "|"481"|"1"|"1" +"513"|"94"|"2010-08-09 10:52:24"|"Re: who do you put in charge if your supervisor if"|"The senior dispatcher"|"500"|"1"|"1" +"514"||"2010-08-09 10:57:35"|"Re: Uniforms"|"Meceola just went back to uniform shirts in 2008. We felt we needed to establish a more professional image to all. We provide 3 short and 3 long sleeve polos or similar type shirts with our logo. They provide their own pants (we allow good condition jeans) and shoes. We have used local vendors and Hero 24/7. H24/7 has the best prices for quality so far. "|"469"|"1"|"1" +"515"|"133"|"2010-08-09 12:17:12"|"Re: who do you put in charge if your supervisor if"|"Senior Dispatcher. It's documented in our Chain of Command policy (personnel policies)."|"500"|"1"|"1" +"516"|"133"|"2010-08-09 12:20:49"|"Re: Fit for Duty"|"Cherie - I'm not sure if you guys are a member of MMRMA but if you are, I believe they have a couple of recommended psychs."|"511"|"1"|"1" +"518"||"2010-08-09 14:26:17"|"Re: LEIN Policy"|"I have it! Thanks for your help."|"489"|"1"|"1" +"519"|"118"|"2010-08-10 08:56:14"|"Homicide / susp death protocol"|"Does anyone have a Homicide/ Susp death protocol they could share?Thanks"|"0"|"1"|"1" +"520"|"1"|"2010-08-10 09:52:21"|"Re: Homicide / susp death protocol"|"Think that is something that should come from your Medical Examiner and Police Depts. Maybe a sitdown with those people and formulate a protocol that best fits their needs?"|"519"|"1"|"1" +"521"|"10"|"2010-08-10 11:28:47"|"Dispatch Times"|"Could anyone who has stats send me the following stats for their agency: Average time from the point the call is answered to the point it is dispatched for fire/ems calls.Number of calls for service to dispatcher ratio.Thank you - as many responses as possible would really help out here!"|"0"|"1"|"1" +"522"|"51"|"2010-08-10 11:39:51"|"NEW PHONE SYSTEM"|"We need a new phone system. We are a Frontier (Verizon) center. We have tried an IP phone system, but it didn't work. (Not Positron) Has anyone purchased a new phone system in the last year that works on both 911 calls and business lines. Thank you.goldbergera@stjosephcountymi.org"|"0"|"1"|"1" +"523"|"116"|"2010-08-10 11:42:52"|"Re: NEW PHONE SYSTEM"|"Andy, Are you saying there is something wrong with the Positron IP phones? or do you just not like AT&T? "|"522"|"1"|"1" +"524"|"66"|"2010-08-10 12:17:58"|"Re: Fit for Duty"|"We use: Dr Jerome Gallagher, PhD2248 E Mt Hope AveOkemos MI 48864 for preemployment...."|"511"|"1"|"1" +"525"|"56"|"2010-08-10 13:40:36"|"Re: Fit for Duty"|"I think the name we talked about at MMRMA meetings was Linda Forsberg, PhD out of Southfield, MI"|"511"|"1"|"1" +"526"|"64"|"2010-08-10 14:35:34"|"LEIN and APRS"|"I am hoping someone can give me some guidance. Beginning Oct. 1 we are moving our secretaries to 25 hours a week. That leaves the running of LTPs to another civillian employee. The 2 that are going to part time have gone through LEIN training and are certified. My question is, does the person running APRS need to be LEIN certified to view the responses that are returned? Thanks for any help you can give."|"0"|"1"|"1" +"527"|"51"|"2010-08-10 15:31:45"|"Re: NEW PHONE SYSTEM"|"LOL neither. The cost of Positron is far outside my budget. I don't have a problem with AT&T, we only have Frontier (Verizon) in our county."|"522"|"1"|"1" +"528"|"108"|"2010-08-10 15:39:31"|"Re: Homicide / susp death protocol"|"We have a call-out list of deputy medical examiners for unattended deaths. They take it from there........"|"519"|"1"|"1" +"529"|"148"|"2010-08-16 11:59:26"|"Applicant Testing"|"Does anyone have a written test that they give applicants and are willing to share? We do a basic written test for the first round of the hiring process and just looking for some new questions to add.If you do please email to snielsen@tuscolacounty.org or fax 989-672-3747.Thanks in advance"|"0"|"1"|"1" +"530"|"57"|"2010-08-16 12:16:51"|"Re: Applicant Testing"|"We use Critical for our pre-employment testing process. It has a built in typing test as well as tests multitasking in a simulated dispatching environment. You can tailor the testing to your agency and you have your dispatch staff take the test for a validation process. This has been a pretty useful tool for us. "|"529"|"1"|"1" +"531"|"117"|"2010-08-16 12:41:55"|"Re: Applicant Testing"|"We also use Criticall and are very happy with it. It's also a one time payment and you can test as many as you like. They will also negotiate on their price, so don't accept their first offer. You can also download a trial version at their web site:http://www.criticall911.com/"|"529"|"1"|"1" +"532"|"32"|"2010-08-16 14:15:26"|"Good Dispatcher Chairs"|"Over the years I have.. it seems I have tried severaldifferent types& price amounts of 24 hr dispatch seating.Like many other centers I have a variety of very different dispatcher seating needed for each individual. Any recommendations on good/durable chair seating that seems to hold up ?Thanks,Mark"|"0"|"1"|"1" +"533"|"38"|"2010-08-17 10:40:42"|"Re: Good Dispatcher Chairs"|"Mark, We just purchased 'Ironhorse' chairs after lengthly sampling of many brands by my dispatchers. They are not cheap but the folks love them and they look sharp. "|"532"|"1"|"1" +"534"|"39"|"2010-08-17 11:44:08"|"Re: Good Dispatcher Chairs"|"What model did you get Lloyd and a ballpark price?"|"532"|"1"|"1" +"535"|"70"|"2010-08-18 12:38:31"|"MOU with 211"|"Have any of you entered into a memo of understanding with a local 211 group. Could you please send you MOU and your thoughts on the issue. thanks in advance for your help with this."|"0"|"1"|"1" +"536"|"51"|"2010-08-18 13:04:54"|"Re: MOU with 211"|"We do not have an MOU on this but I do sit on the 211 Advisory Board for our county. This helps keep the lines of communications open."|"535"|"1"|"1" +"537"|"1"|"2010-08-18 13:25:15"|"Re: Good Dispatcher Chairs"|"Mark we paid around 1250 per chair, our employees give them rave reviews."|"532"|"1"|"1" +"538"|"1"|"2010-08-18 13:25:15"|"Re: Good Dispatcher Chairs"|"Mark we paid around 1250 per chair, our employees give them rave reviews."|"532"|"1"|"1" +"539"|"106"|"2010-08-18 13:26:19"|"Re: MOU with 211"|"I just signed a MOU referred to me from my boss that contains the following verbiage:HandsOn Battle Creek’s 211 Call Center and 911 mutually agree the following statement represents agreed upon protocols for provisions of information and referral services and transferring calls received by 211 and 911 call centers. Memorandum of Understanding Statement:It is mutually agreed that 911 will refer to the 211 Call Center any requests for information and referral for basic needs, including food, clothing or housing, in situations where no crime has been committed, and the presence of police, fire or medical first responders is not required. The 211 Call Specialists will transfer all callers with emergency needs for police, fire, or ambulance services to 911. The 211 Call Specialist will transfer the call to 911, state the problem to the 911 dispatcher, and stay on the line with the caller until dismissed by the 911 dispatcher. "|"535"|"1"|"1" +"540"|"53"|"2010-08-18 22:35:41"|"Re: MOU with 211"|"I have one but I'll have to get it to you on Monday. "|"535"|"1"|"1" +"541"|"32"|"2010-08-19 09:33:11"|"Re: Good Dispatcher Chairs"|"Thanks Lloyd & Dave for the information. I have looked at their chairs on their website. They do look very durable/heavy duty.Mark"|"532"|"1"|"1" +"542"|"133"|"2010-08-20 08:34:19"|"Dispatch Service Reductions Contested in Court"|"This is a battle that has been ongoing for my board and I for many months and I thought some of you may find this intriguing. Many of you are already aware of the problems we have been having with one of our Townships here in Calhoun County. BRIEF HISTORY - The Consolidated Dispatch Authority was created based on a strict five year performa where the larger municipalities guaranteed funding for the consolidated center for five years. The amount of funding each municipality “guaranteed” was locked in at what they were paying for dispatch/911 services in 2007 (no further increases). Well, since the consolidation in late March we have been feuding with one of our townships about the money they “guaranteed” to pay for dispatch service. We have invoiced them and have not received payment for any of our services since April 1st. We have sat down with them to discuss and negotiate different options, yet we have no proposed solution from them other than “they didn’t budget any money for dispatch and they don’t want to pay”. My governing board feared the worst case scenario –domino effect. So, at our Governing Board of Directors meeting on August 12th, my board directed me to implement dispatch service reductions if we did not receive full payment by the due date (8/20) for the outstanding dispatch service invoices. The reductions for their Public Safety Department, which take effect 8/21 include: 1-Disconnect all Mobile Data Terminal/Computer connectivity to our servers, and 2 - Cease processing all LEIN functions for their department. The township was provided ample notice of these reductions but failed to communicate with us at all until Wednesday, late afternoon. Yesterday they filed for a Temporary Restraining Order in Calhoun County Circuit Court to prevent us from implementing the dispatch service reductions. Their claim was that according to statute and our county 911 plan, we have to provide them these services and it impacts the safety of the public if we do not. The judge ruled in favor of us (CCCDA) and refused to sign the TRO order because the township could not prove irreparable harm and there is no “legal” obligation that we provide them these services; not to mention provide them for FREE. We are set to have a full hearing on August 30th!"|"0"|"1"|"1" +"543"|"10"|"2010-08-20 08:53:38"|"Re: Dispatch Service Reductions Contested in Court"|"I will be very interested to hear what happens. When Townships here refused to pay, the County took their road money. They didn't like it, but they haven't taken us to court"|"542"|"1"|"1" +"544"|"45"|"2010-08-20 08:56:04"|"Re: Dispatch Service Reductions Contested in Court"|"WOW – what a statewide precedent setting case – thanks for sharing"|"542"|"1"|"1" +"545"|"106"|"2010-08-20 09:03:36"|"Re: Dispatch Service Reductions Contested in Court"|"The towhnship would have been better served to apply what it cost them in attorney fees to file the injunction against your center and put that amount instead towards what they owe for dispatch services."|"542"|"1"|"1" +"546"|"133"|"2010-08-20 17:30:22"|"Re: Dispatch Service Reductions Contested in Court"|"We just received payment in full from the township - no service reductions at this point!!!!"|"542"|"1"|"1" +"547"|"104"|"2010-08-23 09:33:05"|"Re: MOU with 211"|"Victor, I just signed the same MOU that Valentine spelled out below with HandsOn in Battle Creek.Tim"|"535"|"1"|"1" +"548"|"32"|"2010-08-24 12:01:30"|"Lead Telecommunicator Wage"|"I am planning to create a new position as a \"Lead Telecommunicator\". I have a non-union shop here, I am looking for imput as to how much additional wage is added for the additional responsibilities?Thank You,Mark"|"0"|"1"|"1" +"549"|"53"|"2010-08-24 16:08:13"|"Authority Board Membership"|"For those of you with Authority Boards - anyone have any interview questions used for a citizen at large position on the Board that you'd be willing to share?"|"0"|"1"|"1" +"550"|"117"|"2010-08-24 16:20:55"|"Re: Lead Telecommunicator Wage"|"We have an \"Operations Specialist\" at $1,000 / Year over equivalent seniority dispatcher. Works out to $.48 and a fraction of a cent per hour. I believe it should be higher. She earns it."|"548"|"1"|"1" +"551"|"116"|"2010-08-24 17:11:47"|"Re: Authority Board Membership"|"sorry Lisa, we don't. We're lucky if we can find someone interested. Good Luck"|"549"|"1"|"1" +"552"|"47"|"2010-08-25 06:18:50"|"Re: Authority Board Membership"|"Hi Lisa/have just been picked for citizen at large Montmorency co.As I live there and work f/911 Alpena I was asked by too many not to take part on the Board-They were found non-compliant/I submitted a resume and past training certs to show knowledge of 911-They did not require interview even when offered so it makes it hard to assist you-sorry John"|"549"|"1"|"1" +"553"|"47"|"2010-08-25 06:55:16"|"Re: Lead Telecommunicator Wage"|"Have held Lead position for 2 yrs.We are Union but w/17yrs chose not to leave it for obvious reasons and worked it out/pay is $1 an hr over top wage but this I am sure would have to relate to duties you have in mind for this spot/We also have Data & CTO spots that pay more"|"548"|"1"|"1" +"554"|"10"|"2010-08-25 15:28:19"|"Re: Fit for Duty"|"Thanks everyone, I did go with the name from MMRMA... Dr. Forseberg. Hopefully it will produce a good evaluation!"|"511"|"1"|"1" +"557"|"103"|"2010-08-26 10:46:25"|"Re: Fire protocol for a MAYDAY call"|"Is your center actively listening to the tactical or \"firegorund\" channels when FD's are on scene? If they are not...It would be the Incident Commander's (IC) responsibility via internal \"on-scene\" communications to handle those... "|"556"|"1"|"1" +"556"|"118"|"2010-08-26 10:33:29"|"Fire protocol for a MAYDAY call"|"Does anyone have a MAYDAY protocol that they could share with my center. If so please email it to yatsk@clareco.netThanks in advance."|"0"|"1"|"1" +"558"|"39"|"2010-08-26 10:48:12"|"Re: Fire protocol for a MAYDAY call"|"If you are coming to the Fall APCO conference, Ray Hasil, from my center will be teaching a class on this very subject. We do not have a protocol at this time, but the class may help in developing one."|"556"|"1"|"1" +"559"|"116"|"2010-08-26 11:14:12"|"Re: Fire protocol for a MAYDAY call"|"In the county the volunteer fire departments use fire ground, however we do have an Evacuation Alert in the city of Menominee. It isn't elaborate, but we have used it 2 times "|"556"|"1"|"1" +"560"|"80"|"2010-08-26 11:41:45"|"Re: Fire protocol for a MAYDAY call"|"I will send you our SOP that went into effect on March 18, 2009."|"556"|"1"|"1" +"561"|"99"|"2010-08-26 12:19:57"|"Re: Fire protocol for a MAYDAY call"|"Alpena 911 would also be interested in a copy of the Mayday SOP."|"556"|"1"|"1" +"562"|"10"|"2010-08-26 12:24:56"|"Re: Fire protocol for a MAYDAY call"|"I will send you our protocol - "|"556"|"1"|"1" +"563"|"66"|"2010-08-26 13:13:36"|"October 8th MCDA Meeting in Petoskey"|"The October 8th 2010 MCDA meeting in Petoskey is now posted under “meetings” on the MCDA home page. Lodging recommendations are there as well. Harriet Miller-Brown will be holding a sessions that is described by her below. A session will be held in Petoskey on October 7th 2010 at 2pm the day before our meeting and just after the Homeland Security Conference closes. There are going to be two engagement sessions held for a NG-911 project plan with Kimball. People are encouraged to bring their ideas, questions, and concerns about a Michigan NG-911 system to these meetings. The first one will be held on Tuesday, Sept. 21 at 1p here at MSP HQ on 333 S. Grand Ave. in Lansing, in the 1917 Room (that's after the SNC meeting) and another one will be held from 10a to 12:30p at the Frankenmuth fire station on 240 W. Genesee St. in Frankenmuth on Thursday, Oct. 28 (that's before the annual APCO meeting). To ensure that we have ample space, RSVPs are requested. We are trying to make attendance as convenient as possible for people.From CCE Greg Clark: We have reserved the City Park Grill’s back room for dinner on the evening of October 7 at 1900 hours.The Holiday Inn Express has a Limousine that can run people to the restaurant (which is located downtown) and then over to the Odawa Casino or back to the Hotel if they prefer.If possible we need RSVPs to let the City Park know for planning purposes, if the number starts to climb they may need to work with us on a special menu for the evening.Update from Harriet:Learning session about GIS: There will be a session about GIS, its role in NG-911, and the ENHANCE 9-1-1 Grant project in Michigan to develop an integrated GIS database for PSAPson Thursday, October 7, from 2p to 5p in the City Chambers of City Hall, 101 E. Lake Street in Petoskey. The session is open to 9-1-1 directors and county 9-1-1 coordinators. Your RSVP to the October 7th GIS learning session to millerhr@michigan.gov no later than COB on Friday, October 1st would be most appreciated. Also, we've scheduled this meeting date and location close to the October MCDA meeting to minimize travel for as many people as possible. While lodging is at your own cost, the Holiday Inn Express in Petoskey is holding a block of rooms for the night of October 7th at a rate $ 65.00. NG-911 Engagement Sessions: The focus of these sessions will be to gather input, address concerns, and answer additional questions that may have risen from the Kimball NG-911 Feasibility Study Report and Recommendations. In short, it won't be a \"re-run\" of the December 2009 presentation, but an opportunity to address more specific issues that may exist in moving towards NG-911. The two Engagement Sessions are open to all members of the 9-1-1 community. (Some of you may have already received this information through other e-mails.) "|"0"|"1"|"1" +"564"|"94"|"2010-08-26 13:53:09"|"Re: Authority Board Membership"|"our County Commissioners appoint the members at large using the same method that they use for all committee memberships. I believe there is nothing more than a letter of interest. Ties are broken by who knows who on the commission."|"549"|"1"|"1" +"566"|"24"|"2010-08-27 13:29:44"|"Re: MOU with 211"|"When 211 transfers a call to 911, what do you see on your ALI screen?"|"535"|"1"|"1" +"567"|"102"|"2010-08-30 16:28:30"|"Collections on LEIN fees"|"Our Finance Director at Grand Traverse County has told us that the Treasurer has reported a deduction in deposits to the county from the state due to FY09 LEIN fees that are delinquent. Anyone else experiencing this? "|"0"|"1"|"1" +"568"|"108"|"2010-08-30 17:25:29"|"Re: Collections on LEIN fees"|"COUNTY FUNDS WITHHELD BY TREASURY FOR PAYMENT OF DISPUTED LEIN FEESMany counties have had funds withheld by the Michigan Department of Treasury to pay for LEIN fees that the county has disputed with the Michigan State Police. The funds are being garnished from payments across county departments and applied to LEIN charges for other county departments. Treasury has reversed its position on transactions that pass through counties for payment to the public, such as crime victim restitution payments from inmates and some human services payments. MAC applauds Treasury's decision to reverse and pay these fees, and looks forward to working with the state to eliminate the rest of the intercepts.To our members and county partners, please know that we are working very hard on this issue. MAC has a meeting with the State Budget Director on Monday afternoon to try to iron out a solution to this issue, and will report back to you late Monday. MAC maintains that LEIN fees are fees that are being disputed by many local agencies, and until a resolution occurs, should not be treated as a collection/non-payment issue by the state."|"567"|"1"|"1" +"569"|"104"|"2010-08-31 09:06:05"|"Dispatch Center Administrative Staffing"|"Trying to determine the 'norm' for the support staff for a dispatch center EXCLUDING dispatchers and supervisors. Thanks Tim"|"0"|"1"|"1" +"570"|"70"|"2010-08-31 09:25:53"|"Re: Dispatch Center Administrative Staffing"|"Tim,I have an administrative assistant, and tech person/assistant directorwe have 13 dispatchers, 3 supervisorsVic Martin Lapeer County Central"|"569"|"1"|"1" +"571"|"106"|"2010-08-31 09:27:48"|"Re: Dispatch Center Administrative Staffing"|"One Administrative Assistant at Ionia County Central"|"569"|"1"|"1" +"572"|"80"|"2010-08-31 09:34:04"|"Re: Dispatch Center Administrative Staffing"|"One Administrative Assistant at Bay County 9-1-1."|"569"|"1"|"1" +"573"|"53"|"2010-08-31 09:35:50"|"Re: Dispatch Center Administrative Staffing"|"1 Administrative Assistant/Telecommunicator, 1 IT Administrator, 1 Deputy Director"|"569"|"1"|"1" +"574"|"133"|"2010-08-31 09:53:19"|"Re: Dispatch Center Administrative Staffing"|"Dispatch Center Staff: 25 Full-Time Dispatchers, 2 Part-Time Dispatchers, & 4 Full-Time Supervisors. Administration: Deputy Director, CAD/Systems Administrator, & Myself. "|"569"|"1"|"1" +"575"|"95"|"2010-08-31 10:18:17"|"Re: Dispatch Center Administrative Staffing"|"Ottawa County 911 staffing - 1 director, 1 deputy director, 1 admin (she runs the place), 1 IT manager, 1 data / radio manager, 1 records supervisor, 1 MSAG tech, also 6 shift supervisors, 23 full time dispatchers, and 6 part time dispatchers. "|"569"|"1"|"1" +"576"|"65"|"2010-08-31 13:19:00"|"Re: Dispatch Center Administrative Staffing"|"Monroe County has 1 Asst. Dir. and a Director"|"569"|"1"|"1" +"578"|"90"|"2010-08-31 13:29:22"|"Re: Dispatch Center Administrative Staffing"|"Hillsdale County has a Director and a Deputy Director, plus 3 supervisors, four full-time dispatchers and five part-time dispatchers."|"569"|"1"|"1" +"579"|"51"|"2010-08-31 13:52:23"|"Re: Dispatch Center Administrative Staffing"|"St Joseph County has 1 Director, 1 Deputy Director/IT/Mr. Fixit/some HR/anyting else as assigned. 12 dispatcher, 3 line supervisors 1 part-time dispatcher and sometimes an intern. (So what do I do?)"|"569"|"1"|"1" +"580"|"108"|"2010-08-31 16:48:33"|"Re: Collections on LEIN fees"|"This from Terry Stark in Luce County - \"Luce County has had two grants shorted by the State to make up the fees. We plan on paying up any others that are outstanding and work to get the new fee in place as outlined by MAC.\""|"567"|"1"|"1" +"581"|"44"|"2010-09-01 08:52:54"|"Re: Dispatch Center Administrative Staffing"|"Barry County has an administrative assistant and an IT technician/MSAG Coordinator (along with 4 supervisors and 10 dispatchers)"|"569"|"1"|"1" +"582"|"53"|"2010-09-01 10:57:29"|"GIS"|"Are there any dispatch centers out there that house and maintain their own county GIS data? If anyone uses anything other than a City or County Department to house and maintain and share GIS data - could you let me know who you use to do these things for you?lhall@midland911.org"|"0"|"1"|"1" +"583"|"1"|"2010-09-01 11:47:56"|"Re: GIS"|"Lisa, We maintain our own GIS. We ahe three people in our IT department take takes care of the updates. We share with our County GIS and have their parcel layer, fire hydrant layer and Pictometry layer. In turn we give them an updated map with new roads and all moble home parks and apartment complexes, plus centerliene info and address and street numbering. Can say though that starting a new map is a huge undertaking that requires a full time IT staff."|"582"|"1"|"1" +"584"|"133"|"2010-09-01 11:52:06"|"Re: GIS"|"We maintain our own GIS data set. Our CAD/Systems Administrator does this in coordination with the County Road Commission and City DPW departments. "|"582"|"1"|"1" +"585"|"17"|"2010-09-01 16:59:12"|"Re: GIS"|"We also house and maintain our own GIS data and share street centerline data with our Equalization Dept."|"582"|"1"|"1" +"586"|"39"|"2010-09-02 09:45:07"|"Re: GIS"|"We do our own GIS through our CAD and mapping program. With a portable GPS, we drive new roads and get them in our maps the same day. We have eliminated a lot of roads from our CAD mapping that the state or county said were there but were not. "|"582"|"1"|"1" +"587"|"39"|"2010-09-02 09:49:44"|"Re: Dispatch Center Administrative Staffing"|"Director, Admin Assistant, Systems Admin (IT), currently 3 Supervisors with one open spot, 4 part time dispatchers, 7 dispatchers"|"569"|"1"|"1" +"588"|"10"|"2010-09-03 11:36:15"|"Re: Dispatch Center Administrative Staffing"|"St Clair County -I am super jealous of all of you - I have no Administrative help at all and only two working (on the console's everyday) supervisors."|"569"|"1"|"1" +"589"|"76"|"2010-09-03 15:04:34"|"Monroe County Request"|"Fellow MCDA Members,I've received a request from the chairperson of the 9-1-1 Election Committee in Monroe County for any model literature, position papers, press releases, etc. that might assist them with their upcoming ballot proposal.His name is Bob Neely. Can you please respond to him directly at: neelyrc@yahoo.com. Thank you! HMB"|"0"|"1"|"1" +"590"|"2"|"2010-09-09 12:35:54"|"\"Interpersonal Relationships\""|"Does anyone have written policy on the handling of \"personal relationships\" between dispatchers & emergency responders? If you've ever had a problem with this issue, how did you resolve it?"|"0"|"1"|"1" +"670"|"56"|"2010-10-13 14:01:21"|"Performance Evaluation"|"I am attempting to put together a supervisor performance evaluation. If anyone has any ideas and or suggestions, please send them my way. Thanks."|"0"|"1"|"1" +"592"|"44"|"2010-09-13 15:29:40"|"Re: \"Interpersonal Relationships\""|"Carol,We have the following wording in our rules and regulations\"Employees shall be courteous in the performance of their duties and shall refrain from using profane, obscene, vulgar, insolent, sarcastic language, or gestures regardless of provocation. Abusive language to a supervisor, fellow employee, or member of the public is prohibited. The expression of prejudice based upon race, religion, color, national origin, age, gender, or sexual orientation is strictly prohibited.\"Phyllis"|"590"|"1"|"1" +"593"|"66"|"2010-09-13 16:15:07"|"Col. Washington will attend the October MCDA"|"Today MSP Col. Washington confirmed that he will attend our October Meeting."|"0"|"1"|"1" +"594"|"73"|"2010-09-13 16:23:10"|"Re: Dispatch Center Administrative Staffing"|"Muskegon Central: 1 Executive Director, 1 Operations Manager (She is the know all and go to person),1 Office Manager(pays the bills and such) 1 Information Systems Supv, 2 computer techs, 6 working Supervisors, 16 Telecommunicators and currently 4 Part time Telecomms."|"569"|"1"|"1" +"595"|"117"|"2010-09-14 14:04:08"|"Wrecker calls"|"If you require public safety agencies to specifically name which wrecker company they want to respond to their incident and can provide me with any written policy or directive to that effect, please send to 911@arenaccountygov.comAlso, any remarks regarding the effectiveness or problems with such a policy would be appreciated. Thanks, Steve"|"0"|"1"|"1" +"596"|"66"|"2010-09-14 14:15:34"|"Re: Wrecker calls"|"We are adopting that very policy. I sent you 6 or 7 attachments."|"595"|"1"|"1" +"597"|"101"|"2010-09-14 14:22:19"|"Re: Wrecker calls"|"Steve - will you send to me as well? thanks -- tapperje@vbco.org"|"595"|"1"|"1" +"598"|"108"|"2010-09-14 14:46:45"|"Re: Wrecker calls"|"Here is ours. Has worked well.Requests from Public Safety Personnel – • Public safety personnel will specify which service they are requesting.• Dispatch personnel are not to accept requests for non-specific services such as “closest,” “quickest,” “best,” etc.• Ascertain from the public safety personnel –o Will the driver or some other person be present when the wrecker arrives?o Will the vehicle need to be removed from the scene (towed) or just pulled out of a ditch, snowbank, etc.? (The wrecker agencies sometimes send different equipment based upon what kind of tow is needed).• CAD – Document the tow in CAD including –o Wrecker serviceo License plate of vehicleo Vehicle owner informationo Who made the request• LEIN – When requested, enter information into LEIN on impounded vehicles.Requests from the Public• If a citizen calls to request a specific wrecker service –o Give them the phone number to make the call themselveso If they cannot make the call, honor the request.• If the caller does not know which service to request, the dispatcher is to provide the name of more than one service from which the caller may select.• Dispatch personnel are not permitted to recommend a particular service.Complaints Regarding Wrecker Services – Complaints will be directed to the public safety agency that utilized the wrecker service at the incident in question.Approved by the Marquette County Central Dispatch Policy Board on 3/15/07 to be effective 4/1/07"|"595"|"1"|"1" +"599"|"70"|"2010-09-14 16:14:39"|"Re: Wrecker calls"|"In Lapeer County we just changed over to what Marquette is doing exactly. We have had many discussions with our insurer MMRMA and they advised that do to liability issues, and how can we keep up on wrecker requirements as we do not do field work, they advised that we should not be recommending any wrecker service. Municipalities should advise you of who they want. If citizen calls, give them the name of three wreckers services in the area close to the call, they can make arrangement or we will call for them. Wreckers were against this. Takes all of the burden off of dispatchers and Center."|"595"|"1"|"1" +"600"|"66"|"2010-09-15 10:19:41"|"Re: October 8th MCDA Meeting in Petoskey"|"The draft agenda and minutes from our last meeting are under the minutes and agendas tab."|"563"|"1"|"1" +"601"|"117"|"2010-09-15 11:10:22"|"Re: Wrecker calls"|"These responses are, to quote Montgomery Burns, \"Excellent\", and they are exactly what I was hoping to hear. We will be going to this policy just as quick as I can make it happen. I think it would worth while for MCDA to conspicuously advertise and promote this policy. Had I been armed with this much info 18 months ago it would have saved me a world of grief. Thanks to everyone for your input. Especially Steve for the supporting documentation in your email."|"595"|"1"|"1" +"602"|"95"|"2010-09-15 14:57:21"|"MABAS"|"Has anyone had or been involved in discussions about Michigan MABAS with the local Fire Chiefs. If so has the involvement or impact on dispatch been discussed and / or defined? Please let me know.ThanksTim Smith "|"0"|"1"|"1" +"603"|"103"|"2010-09-15 15:37:25"|"Re: MABAS"|"Hello Tim,Please check out the website below...might give you some insight to what MABAS is about...It is also tied to MEMAC in a way...There is plenty to cover...I will try to connect with you via phone later this week...http://www.mabasmi.com/"|"602"|"1"|"1" +"604"|"112"|"2010-09-15 15:54:10"|"Re: MABAS"|"In Cass County we have been using MABAS for a couple of years now. In dispatch with the departments that use it properly it works well. It cuts down on a lot of radio traffic and is to the point. Then just go to the cards that the fire departments set up. "|"602"|"1"|"1" +"605"|"51"|"2010-09-16 08:15:37"|"Re: MABAS"|"St. Joseph County Fire Chiefs had a presentation of this last week by the Niles Fire Chief. From what I gathered by the conversation after the presentation, most of our chiefs we're not jumping at it. One chief pushed it hard but the others did not. We will see what comes from it in the future."|"602"|"1"|"1" +"606"|"65"|"2010-09-16 09:05:56"|"Re: MABAS"|"At the UASI Interop Committee on Tuesday, we had an update on this from Chief Bill Nelson of Troy FD who is leading this project in Michigan and he reports that there are now over 200 FD's in Michigan that are on it with more coming every week. "|"602"|"1"|"1" +"607"|"116"|"2010-09-20 10:33:07"|"Reserves and LEIN"|"Does anyone have a policy on giving Reserves LEIN through Central Dispatch since the revisited ruling copied below? The following Reserve Office Policy was rescinded on 8/27/10:RESCINDED - A reserve officer, when acting in a law enforcement capacity, must be under the direct supervision of a certified law enforcement officer when accessing LEIN.At the request of LEIN agencies throughout the state, this policy was revisited and as a result, rescinded. The LEIN Field Services Section will remain neutral on the topic of \"direct supervision\". Therefore, agencies will be permitted to make agency specific decisions regarding the use of reserve officers as it relates to LEIN use, as allowed by MCOLES. If an authorized agency and its personnel, including LEIN certified reserve officers, are utilizing LEIN for the administration of criminal justice they will no longer have \"direct supervision\" limitations placed on them. As a reminder, all reserve officers must be initially trained and re-certified as any other LEIN users."|"0"|"1"|"1" +"608"|"45"|"2010-09-20 10:58:36"|"Re: Dispatch Center Administrative Staffing"|"Clinton County: 4 shift supervisors, 10 telecommunicators,1 p/t secretary (30-hrs wk), and me. Oh ya, we pay 8-hours per week of the MIS department person to maintain our CAD mapping program."|"569"|"1"|"1" +"609"|"51"|"2010-09-20 11:04:28"|"Re: Reserves and LEIN"|"We, St. Joseph County, have a draft suggestion for our Law Enforcement committee to have all reserves \"trained\" in a mini LEIN class by my staff. Once done, since we have a mobile data system, reserves will be able to run LEIN for the officer while on duty. If the reserve is NOT ON Duty, they will not be able to request LEIN work via phone or radio. I think our chiefs will agree."|"607"|"1"|"1" +"610"|"39"|"2010-09-20 14:46:55"|"Sick leave limits"|"We currently have a 960 hour cap on the number of sick leave hours a employee can accumulate. We actually have a dispatcher that will hit that limit within the next few months. Does anyone have a program in place for hours that would be above the cap can get cashed out, or put into a 401 type account for the employee?"|"0"|"1"|"1" +"612"|"95"|"2010-09-20 15:46:19"|"Re: Sick leave limits"|"Rich, here is the language about sick time in the Ottawa County 911 union contract: Carryover. At the beginning of each calendar year, up to one hundred and four (104) hours of paid sick leave from an employee’s prior years’ sick leave balance may be added to the annual amount of paid sick leave credited to each employee. In no case shall the total number of paid sick leave hours exceed one hundred and forty-four (144).For non union the cap is 160 hours.FYI Tim Smith"|"610"|"1"|"1" +"613"|"94"|"2010-09-20 16:01:11"|"Re: Sick leave limits"|"Meceola has a 72 hour per year cap. On December 31st they get paid down any hours over 72 at 50% of the total. "|"610"|"1"|"1" +"614"|"90"|"2010-09-20 16:30:01"|"Re: Sick leave limits"|"Rich, In Hillsdale County, employees earn 1 sick day/month or 12 for the year. Unused sick days are put into a bank at the end of each year to a MAX of 30 days. Days over 30 are paid out at the previous year's rate on the first payroll in January with no reduction in hours paid. Upon retirement employees are paid 50% of their accumulated sick leave."|"610"|"1"|"1" +"615"|"104"|"2010-09-20 17:40:27"|"Re: Sick leave limits"|"In Montcalm, they currently earn 4 hours per pay period, or 104 per year. They can accumulate up to 920 hours throughout their career, and upon retirement, death or termination, can receive payment for 50% of up to 720 hours of sick time (pay out or 360 hours max), if the employee has been here a minimum of 8 years. "|"610"|"1"|"1" +"616"|"133"|"2010-09-22 11:51:21"|"Back-Up Center Recording"|"If you have a fully operational back-up center, do you have a secondary recording system to record the telephone calls and radio traffic from that site?"|"0"|"1"|"1" +"617"|"66"|"2010-09-22 12:22:15"|"Re: Back-Up Center Recording"|"Eaton has had a back-up site with no recorder for almost 20 years. Our 4 county IP CPE project will make our back-up site no longer necessary."|"616"|"1"|"1" +"618"|"101"|"2010-09-23 09:44:07"|"TALON"|"We recently changed over to TALON - the users are getting dropped with a message of:\"An error was encountered while displaying this message. Please reselect it and try again. If the error persists, please restart Talon. javax.xml.transform.TransformerException: java.lang.NullPointerException\" CORE has indicated no other users are having difficulties --For those who have changed, did you have issues-challenges?"|"0"|"1"|"1" +"619"|"53"|"2010-09-23 10:12:29"|"Re: TALON"|"Do you have the latest version of Java?"|"618"|"1"|"1" +"621"|"101"|"2010-09-23 15:33:36"|"Re: TALON"|"Yes"|"618"|"1"|"1" +"622"|"118"|"2010-09-23 15:43:50"|"Re: Dispatch Center Administrative Staffing"|"Clare County has 9 dispatchers two which are CTO'S. One Director. No supervisors, no assistant, no Dept. director. :-)We have started the process of hiring two part time folks."|"569"|"1"|"1" +"623"|"118"|"2010-09-23 15:48:12"|"EMS issues \" Closest Unit\" "|"Clare County is going through issues with townships trying to have a ordinance for preference on what ambulance service covers their areas. Has anyone gone through this. If your interested it has to do with the Public Health Code Act 368 of 1978. Look at 333.2948(3)/333.20948(1). Let me know.Thanks,Keith"|"0"|"1"|"1" +"624"|"70"|"2010-09-23 16:18:18"|"Re: EMS issues \" Closest Unit\" "|"There are several issues that take place. LOOK AT THE 911 LAW. The ambulance people will say that perstains to police. It was taken to State 911 committee, Policy committee looked into it, still up in air not clear, Ambulance people run the policy committee. is the ambulance company licensed county wide, do they have jurisdiction in all areas? I suggest that you contact you attorney about it. Your Med control also playes a part. I wish you the best of luck, it is a true mess all of the way around."|"623"|"1"|"1" +"625"|"48"|"2010-09-23 17:14:01"|"Radio System - Infrastructure Maint. Costs"|"For those that have a Public Safety Radio System Maintenance Contract (system infrastructure, not individual portable , mobile and 911 dispatch center control stations. Can you tell me what your current contracts annual rate increases are?"|"0"|"1"|"1" +"626"|"108"|"2010-09-23 18:07:01"|"Re: Radio System - Infrastructure Maint. Costs"|"$1,300 per month for 8 tower locations with 2 VHF frequencies at each tower, maintain consoles at dispatch, and maintain generators."|"625"|"1"|"1" +"627"|"66"|"2010-09-25 06:10:40"|"Re: Radio System - Infrastructure Maint. Costs"|"Tele-Rad covers our radio infrastructure $6,936.00 (0% increase from last year)Motorola/Chrouch covers our MCT system - $14,195.52 (3% increase from last year)Harris/MA-Com covers our radio consoles - $19,559.00 (8% increase from last year)"|"625"|"1"|"1" +"628"|"53"|"2010-09-27 14:36:37"|"Re: TALON"|"We haven't seen that particular error message but we did have some Java issues a long while back. An updated version fixed our issues. "|"618"|"1"|"1" +"629"|"104"|"2010-09-28 17:00:03"|"911 Campaign Signs"|"I have a 911 surcharge up for a vote in Nov (again) and was hoping someone wouldf have old 'yard' generic campaign signs they could loan me. I'll pick up and deliver within reason. "|"0"|"1"|"1" +"631"|"24"|"2010-09-29 10:10:24"|"Consolidation"|"Grand Rapids successfully consolidated the Wyoming PSAP into our center yesterday at 0930 hours. We're 24 hours in, and all is going well."|"0"|"1"|"1" +"632"|"106"|"2010-09-29 10:18:48"|"Re: Consolidation"|"Congrats Karen!"|"631"|"1"|"1" +"633"|"104"|"2010-09-29 10:52:04"|"Re: Consolidation"|"Good job! Those type actions are often filled with obstacles that no one took into consideration before they started the ball rolling. Glad to hear you achieved success.Tim"|"631"|"1"|"1" +"634"|"51"|"2010-09-29 10:53:11"|"Re: Consolidation"|"Way to go Karen. See, we can do what is best for our communities without the troopers getting this all mest up. "|"631"|"1"|"1" +"635"|"133"|"2010-09-29 11:21:14"|"Re: Consolidation"|"Congrats to you and all of your staff! "|"631"|"1"|"1" +"637"|"70"|"2010-09-29 11:31:52"|"Re: Consolidation"|"nice job Karen, "|"631"|"1"|"1" +"638"|"66"|"2010-09-29 13:46:10"|"Re: Consolidation"|"Completed without a house or senate bill, congratulations Karen great job."|"631"|"1"|"1" +"639"|"90"|"2010-09-30 08:45:23"|"Re: Consolidation"|"Glad to hear it. Congrats Karen!"|"631"|"1"|"1" +"640"|"90"|"2010-09-30 08:47:15"|"Re: 911 Campaign Signs"|"Ours were pretty generic, but they were used in two separate campaigns and looked pretty sad after the winter campaign last year. We only kept 10 or so but they are yours if you want them!"|"629"|"1"|"1" +"642"|"32"|"2010-09-30 09:19:19"|"Re: Consolidation"|"When all the planning (and the unplanned) all come together is it not wonderful.Congrats Karen!"|"631"|"1"|"1" +"643"|"142"|"2010-09-30 20:21:51"|"CTO Program"|"Has anyone had success with DeWolf & Associates CTO Program? They have a class being offered in November, but I would like some feedback prior to jumping in. Thank you."|"0"|"1"|"1" +"644"|"53"|"2010-10-01 09:17:40"|"Re: CTO Program"|"We use this program and like it. We of course have made some adjustments to better fit our agency but overall it does the job. Feel free to call me for further..989-839-6464"|"643"|"1"|"1" +"647"|"101"|"2010-10-01 09:49:20"|"Re: CTO Program"|"We implemented the program a few years ago and are very happy with Dan and his training program."|"643"|"1"|"1" +"646"|"45"|"2010-10-01 09:35:10"|"Re: CTO Program"|"Same as Lisa - we use it and like it, with slight modification to fit our operation."|"643"|"1"|"1" +"648"|"108"|"2010-10-01 10:52:25"|"Sheriff Dave Cromell"|"After decades as Alger County Sheriff, Dave is retiring. He built the 9-1-1 system in Alger County and is a long time member of MCDA. His party is in Munising on November 6 (call 906-202-1636) if interested."|"0"|"1"|"1" +"649"|"142"|"2010-10-01 11:09:13"|"Re: Sheriff Dave Cromell"|"Congratulations Dave, from your colleagues at Delta County Central Dispatch."|"648"|"1"|"1" +"651"|"94"|"2010-10-01 13:19:16"|"Re: CTO Program"|"I strongly recommend the CTO program dnd DeWolfs are doing a great job. I have every dispatcher CTO trained, as the program really makes them look at themselves and their job performance as well as shows them how to train new people. They call come back very fired up. "|"643"|"1"|"1" +"652"|"142"|"2010-10-02 11:37:40"|"Re: CTO Program"|"Between emails and the responses posted here, I'm comfortable moving forward on this. Thank you to those who took the time respond."|"643"|"1"|"1" +"653"|"10"|"2010-10-05 15:28:36"|"New job"|"Just to let everyone know: I have accepted the new Executive Director Position for South Eastern Regional Emergency Services Authority for the new PSAP. My last day with St. Clair County will be November 3rd. More about that at our meeting on Friday!"|"0"|"1"|"1" +"654"|"106"|"2010-10-05 16:18:02"|"Re: New job"|"Congrats!!!"|"653"|"1"|"1" +"655"|"145"|"2010-10-05 16:25:21"|"Re: New job"|"Congratulations!"|"653"|"1"|"1" +"656"|"95"|"2010-10-06 07:06:15"|"Re: New job"|"And this is another \"voluntary\" consolidation. Congratulations and good luck.Tim"|"653"|"1"|"1" +"657"|"131"|"2010-10-06 07:29:12"|"Caller ID"|"We have the Motorola Vesta Pallas phone system. In order to have caller ID, the phone has to ring two full rings, otherwise, caller ID will not display. Most dispatchers pick up before two rings. Does anyone have any solutions to this or a better product so that caller ID can display as soon as the phone is picked up like it use to?"|"0"|"1"|"1" +"658"|"32"|"2010-10-06 08:15:57"|"Re: New job"|"Congratulations to you !"|"653"|"1"|"1" +"659"|"51"|"2010-10-06 09:03:22"|"Re: Caller ID"|"As I understand the process, the ID can not be displayed untill the phone company equipment sends the data, that takes two rings. It is not, I don't believe, your phone system. We have the same issue with our recorder as well. The ID number is not populated until the second ring. That's what I know about it, not being a tectie person."|"657"|"1"|"1" +"660"|"31"|"2010-10-07 08:44:19"|"Re: New job"|"Very nice, congratulations. My last day at Livonia PD will be Sunday. I'm retiring. No job yet. Maybe a greeter at Meijer's."|"653"|"1"|"1" +"662"|"102"|"2010-10-08 12:28:35"|"CritiCall"|"Looking for feedback from anyone using the CritiCall testing software during their recruitment process. The good and the bad please....Thanks!"|"0"|"1"|"1" +"663"|"117"|"2010-10-11 08:50:30"|"Re: CritiCall"|"We use Criticall here and are quite happy with it. Also see the posting here with the topic “Applicant Testing” for additional info. With this product it creates your own agency specific test and you can use it indefinitely for one payment (unlike some where you pay for each test you have scored). You can download an evaluation version on their web site. "|"662"|"1"|"1" +"664"|"5"|"2010-10-11 11:53:53"|"MERS New RETROACTIVE Retire/Rehire Policy"|"The MERS board voted to change their retire/rehire practices, and to also make those changes retroactive. Just trying to get an idea of how many agencies have people who will be impacted by this new ruling. If you are, or know of someone at another agency that is, please add them to the list. Grand Traverse County has about 15 people in this group."|"0"|"1"|"1" +"665"|"39"|"2010-10-11 11:57:38"|"Re: MERS New RETROACTIVE Retire/Rehire Policy"|"We do not currently have anyone in that group, but it will affect several that were planning on working after retirement in the next few years. I am interested in seeing the new policy if you can send it to me.Thanks"|"664"|"1"|"1" +"666"|"51"|"2010-10-11 14:17:59"|"Re: MERS New RETROACTIVE Retire/Rehire Policy"|"St Joseph County has one Supervisor that retired from the Sheriffs Dept and came with us. Not on my staff but our Emergency Manager for the County also retired and came back as well."|"664"|"1"|"1" +"667"|"25"|"2010-10-12 08:45:19"|"Re: CritiCall"|"Jason,We used it for the first time on this last hiring. We were pleased with the results and it helped us to narrow down potential canidates. Call if you have more questions. "|"662"|"1"|"1" +"668"|"45"|"2010-10-12 08:47:54"|"Re: Sheriff Dave Cromell"|"Congratulation Dave - well deserved. You have always been willing to help a fellow public safety person. Enjoy."|"648"|"1"|"1" +"669"|"25"|"2010-10-12 08:58:16"|"Codespear - Notifications"|"We would like to get some feedback from any PSAPs that are currently using Codespear for notifications of agencies and groups in your jurisdictions. Thanks in advance."|"0"|"1"|"1" +"672"|"66"|"2010-10-18 22:06:15"|"MCDA is asked for help (consultant)"|"The SNC Certification Subcommittee recently visited Montmorency County for a 911 review. While we were there we were asked for assistance in determining their future direction. This is not the role of the Certification Subcommittee, but we still want to provide them assistance. They are unsure about the feasibility of their options. If you are aware of a consultant, (that could help facilitate and lead them toward a viable solution), could you please post the contact information in a reply so that we can provide them a list of independent resources?"|"0"|"1"|"1" +"673"|"66"|"2010-10-18 22:08:48"|"Re: Codespear - Notifications"|"Greg, We use it currently, but I recently got negative feedback on it. If you need more information I can put you in touch with the supervisor that administers the program."|"669"|"1"|"1" +"674"|"131"|"2010-10-19 08:37:42"|"Re: Codespear - Notifications"|"I use it for weather notifications, weekly radio test reminders, monthly tornado tests and recently added our Dive Team & Swat Team for call outs. For paging purposes worked great, hit or miss for weekly test reminders. "|"669"|"1"|"1" +"675"|"38"|"2010-10-19 09:03:46"|"Re: MCDA is asked for help (consultant)"|"What do they wish to accomplish? \"Future direction\" is pretty vague."|"672"|"1"|"1" +"676"|"66"|"2010-10-19 14:09:50"|"Re: MCDA is asked for help (consultant)"|"Currently the Board of Commissioners has not decided whether they should be a separate county department, independent authority, under the sheriff department, or contract with another PSAP. They will have to consider the available budget whether it’s a millage, surcharge, general fund or a combination. They are basically starting from scratch and are asking for direction. "|"672"|"1"|"1" +"677"|"38"|"2010-10-19 16:16:05"|"Re: MCDA is asked for help (consultant)"|"This would be right up RCC's area of expertise.RCC ConsultingDr. Joseph Nasser2425 Millcreek CtTallahassee, FL 32308Work: (850) 224-4451 x20Mobile: (850) 980-3911"|"672"|"1"|"1" +"678"|"64"|"2010-10-20 09:00:37"|"P&P's for dispatch"|"I am looking for copies of any agencies P&P's that would be appropriate for a geographical area and population the size of Benzie County. We have about 17,000 for population and about 340 sq miles. Also, in reading back I noticed that a LEIN policy request went out and since we have a LEIN audit coming up on the 8th of Nov I would like to get that too if possible. Please either e-mail it to llautenbach@benzieco.net or send it to 505 S. Michigan Ave., Beulah, 49617. Thanks for any help."|"0"|"1"|"1" +"679"|"13"|"2010-10-20 09:43:33"|"Re: MCDA is asked for help (consultant)"|"Steve:Mike Sexton is the CWW's technical consultant. Mike is a former AT&T employee and has over 30 years in the business.Mike can be reached at 734-522-0086 or msexton@ameritech.netMarsha Bianconi911 CoordinatorConference of Western Wayne"|"672"|"1"|"1" +"680"|"39"|"2010-10-25 12:49:31"|"Norstar phone system and PRI connection"|"We are looking to have Charter Communications connect fiber optic cable to our building to provide phone, internet and video service. We are being told by Frontier that a PRI circuit from Charter cannot be connected to our current Nortel Norstar 8x24 KSU phone system. It will require a upgrade to the BCM450. If anyone has knowledge of these systems, please call me. I do not understand these systems enough to know if what we are being told is correct. Thanks! "|"0"|"1"|"1" +"681"|"48"|"2010-10-28 12:15:00"|"Workstation PC's mounted in the computer room?"|"Any of you have your CAD and/or radio PC's set up in your computer room instead of at the individual workstation postition? If so, have you encountered any issues with that setup?"|"0"|"1"|"1" +"694"|"10"|"2010-11-01 11:41:47"|"APCO AWARD WINNERS"|"This year APCO Award winners are as follows: IT person of the year: Don Glasgow/ Barry CountyRF of the year: Ron Kendall / ComSourceTrainer of the year: Mike Krenz / Grand RapidsSupervisor of the year: Jennifer Rasch / Ottawa CountyDirector of the year: Lisa Hall/Midland CountyTelecommunicator of the year: Tammy Smith / Ottawa County.Congratulations to all the finalist and the agencies they represent!"|"0"|"1"|"1" +"683"|"51"|"2010-10-28 13:34:29"|"RADIO SYSTEM CONSULTANT"|"I am in need of a consultant or vendor that is independant and does radio system coverage studies for portable radios. I need this information ASAP. I need to get this gird study done to complete my radio project. PLEASE send me name, company name, address and email address if you have it. Thank you very much."|"0"|"1"|"1" +"685"|"21"|"2010-10-28 13:54:27"|"Re: Workstation PC"|"Ionia Would also be interested, as we are discussing that also"|"681"|"1"|"1" +"686"|"48"|"2010-10-29 08:10:02"|"Re: RADIO SYSTEM CONSULTANT"|"Andy, my radio guru and our radio system administrator suggest Brent Williams, emsradio@core.com, 517-285-6678."|"683"|"1"|"1" +"687"|"53"|"2010-10-29 08:41:32"|"GPS Product Info"|"http://urgentcomm.com/networks_and_systems/news/gtx-unveils-smart-shoe-20101028/"|"0"|"1"|"1" +"688"|"30"|"2010-10-29 08:44:48"|"Re: RADIO SYSTEM CONSULTANT"|"Andy,Brent Williams is our consultant, as well, and he is great to work with."|"683"|"1"|"1" +"689"|"32"|"2010-10-29 09:14:04"|"Re: Workstation PC"|"Our CAD & 911 PC's are both located in our computer room. There have not been any issues with this. Our computer room is temp control at about 72 degrees"|"681"|"1"|"1" +"690"|"45"|"2010-10-29 10:19:00"|"Re: Workstation PC"|"Previously, we had all our PC located in the computer room off a 75* cable with no issues. There is a maximum length you can be from the PC before you have to worry about a \"signal\" booster. Our new dispatch furniture now has adequate PC cabinets/cooling features so we moved them back to the work/CAD positions. We find no real operational difference, either way."|"681"|"1"|"1" +"691"|"45"|"2010-10-29 10:21:25"|"Re: RADIO SYSTEM CONSULTANT"|"Brent is ours as well. Currently working with us on our upgrade. You might remember him from our Saginaw days - he too is a transplant from the Saginaw area."|"683"|"1"|"1" +"692"|"133"|"2010-10-29 10:44:42"|"Re: RADIO SYSTEM CONSULTANT"|"Brent is ours as well (and I'm REALLY lucky that he's a representative on our Authority Board). "|"683"|"1"|"1" +"693"|"133"|"2010-10-29 10:52:56"|"Re: Norstar phone system and PRI connection"|"RICH - I find it hard to believe that they don't make an expansion module for that system. You should be able to purchase a Fiber Trunk Module and/or a PRI Module to add to your current system. Look up Convergence Communications online. They have expansion modules for Nortel Norstar Systems."|"680"|"1"|"1" +"695"|"39"|"2010-11-01 12:04:29"|"Re: APCO AWARD WINNERS"|"Congratulations to all those chosen! "|"694"|"1"|"1" +"696"|"39"|"2010-11-01 12:07:16"|"Re: Workstation PC"|"Our radio PC's are at the console and our 911/CAD PC's are in the server room. We are replacing those PC's after being on the job for 7 1/2 years with no issues."|"681"|"1"|"1" +"697"|"44"|"2010-11-01 12:28:16"|"Re: CritiCall"|"We use it in Barry Co. also. I've been very pleased with it.Phyllis"|"662"|"1"|"1" +"698"|"39"|"2010-11-02 08:54:43"|"2010 Elections"|"Is it listed somewhere which counties have 911 elections today? Good luck to all those that do and keep us posted how its going."|"0"|"1"|"1" +"699"|"5"|"2010-11-02 10:40:36"|"Re: APCO AWARD WINNERS"|"Good job, and thanks for bringing professional recognition to 911. "|"694"|"1"|"1" +"700"|"104"|"2010-11-02 12:34:58"|"Re: 2010 Elections"|"Montcalm County does indeed have a 911 fundsing initiative on the ballot today. This initiative was previously defeated in Aug, so we lowered our expectations (from $3 to $2.85) and added some clarifying language, along with continuing to put the word out. I'm trying to remain eternally optimistic, but feel free to say a prayer if you have the time. Tim"|"698"|"1"|"1" +"701"|"65"|"2010-11-02 13:17:53"|"Re: 2010 Elections"|"Monroe County has a surcharge increase on the ballot today.(From $ 0.42 to $ 0.99)"|"698"|"1"|"1" +"702"|"48"|"2010-11-02 16:40:56"|"Dispatch schedule that is exempt from FLSA?"|"Does anyone have a dispatcher schedule in use that is exempt from wages & hours? I seem to remember a conversation with a couple of Directors some time ago, who had schedules in place that were exempt or otherwise approved for use, that allowed for a variance on the 40 hour work week(not a work around)?"|"0"|"1"|"1" +"703"|"38"|"2010-11-02 16:55:48"|"Re: Dispatch schedule that is exempt from FLSA?"|"Yes, we are one. You need to have a Union that has Certified themselves to vary these hours with NLRB. To my knowledge only POAM has done this. We work 32/48 hour weeks.. Lloyd "|"702"|"1"|"1" +"704"|"51"|"2010-11-03 08:17:54"|"Re: Dispatch schedule that is exempt from FLSA?"|"Same here in St. Joseph County."|"702"|"1"|"1" +"705"|"45"|"2010-11-03 20:23:14"|"Re: Dispatch schedule that is exempt from FLSA?"|"Bruce, I checked into this a few years ago, and our local (yours and mine) FOP lodge cannot do it - it has to be the FOP national that seeks approval from the FLSA. It is a no go for us."|"702"|"1"|"1" +"706"||"2010-11-03 20:24:15"|"Re: Dispatch schedule that is exempt from FLSA?"|"Bruce, I checked into this a few years ago, and our local (yours and mine) FOP lodge cannot do it - it has to be the FOP national that seeks approval from the FLSA. It is a no go for us."|"702"|"1"|"1" +"707"|"133"|"2010-11-04 07:59:01"|"Re: Dispatch schedule that is exempt from FLSA?"|"Our Dispatchers are exempt but they too are POAM - they work 80 hrs biweekly: 36/44.When I was in Montcalm the unit there was not exempt. However, they had comp time and we were able to come to an agreement that each payperiod, the employees would choose on their timesheet whether or not to take the TWO extra hours (4 hours of OT one week) in COMP Time or pay. "|"702"|"1"|"1" +"708"|"44"|"2010-11-04 11:28:11"|"Re: 2010 Elections"|"So how did you both do? I haven't heard yet.Phyllis"|"698"|"1"|"1" +"709"||"2010-11-04 15:59:29"|"LEIN OPERATIONS WORK-GROUP MEETING"|"I attended the LEIN Operations Workgroup yesterday. Here is a basic update as it pertains especially to Central Dispatch operations.MSP/LEIN has submitted a request to the Federal CJIS on their (Feds) interpretation of criminal justice agencies. Apparently during LEIN audits this question has come up regarding separate autonomous dispatch centers. We all have been directed to have either a management control agreement with (as example) the local sheriff’s department; or have a TAC subcommittee of your Advisor Board made up of 51% law enforcement for the purpose of LEIN matters. Apparently this whole concept is now in question and MSP has put in for clarification.The bottom line if the Federal CJIS does not recognize central dispatch operations as CJ, we would only be able to query state hot files but nothing at the federal level (III, stolen property - cars etc) using a CENTRAL DISPATCH ORI in the query. Much dialog centered on the various scenarios all of our centers experience (i.e. dispatcher fails to change the ORI from the CD to a requesting agency when making a query). Very common when the crap is hitting the fan and a hot call comes in where vehicle information queries are needed for a BOL before any agencies are selected to handle the call. Also a common problem when at the height of a major event an officers decides to call in a traffic stop and the dispatcher immediately runs the plate when the officer gives the plate without changing ORI’s. These scenarios and a multitude of other examples all dealing with officer safety issues were presented by various dispatch centers attending this meeting.No real explanation or rationale as to why after literally decades of central dispatch operations in this state there is suddenly a question on the lawful access to LEIN or NCIC by central dispatch operations conducting the day to day business via a CD ORI. No decisions are pending at this time. MSP/LEIN is waiting on the Federal CJIS folks to reply with their interpretation of central dispatch operations, and then the matter will be addressed at the LEIN Operations Workgroup level. "|"0"|"1"|"1" +"710"|"106"|"2010-11-04 16:02:31"|"Re: LEIN OPERATIONS WORK-GROUP MEETING"|"The \"unknown\" was me, Jim Valentine Ionia County Central Dispatch. Sorry about that!"|"709"|"1"|"1" +"711"|"108"|"2010-11-04 16:50:20"|"Re: Dispatch schedule that is exempt from FLSA?"|"We do not qualify for the exemption, but our folks work two 12's and two 8's per week that gives them every other weekend off and only four shifts per week."|"702"|"1"|"1" +"712"|"66"|"2010-11-05 18:31:08"|"Free MCDA Training in Midland Dec 2"|"MCDA Meeting will follow on Friday December 3rd at 10am. Information is under \"Meetings\" on the left side of the web-page."|"0"|"1"|"1" +"713"|"25"|"2010-11-08 09:58:16"|"AAA and Wreckers"|"How many PSAPs use AAA as a \"Preference\" in their Wrecker Policies and Wrecker map areas?Thanks. "|"0"|"1"|"1" +"714"|"25"|"2010-11-08 10:02:14"|"AAA and Wreckers"|"How many PSAPs use AAA as a \"Preference\" in their Wrecker Policies and Wrecker map areas?Thanks. "|"0"|"1"|"1" +"715"|"53"|"2010-11-08 10:39:27"|"Re: LEIN OPERATIONS WORK-GROUP MEETING"|"We gave LEIN and CORE a good solution to this ORI issue - we suggested CORE write it so that the officer name or badge (whatever you in the 'for' field) be tied to an ORI. A table can be created that can be used when you enter users into the system that ties them to an ORI. That way, you would never forget to change it, it would auto fill for you. Should be pretty simple programming since they already have something similar set up in their MDC product. It would solve a lot of problems and I would think LEIN would LOVE it. "|"709"|"1"|"1" +"716"|"117"|"2010-11-08 11:04:29"|"Re: AAA and Wreckers"|"We do. If a caller requests AAA we handle it as a specific request for the AAA company having jurisdiction. Our county is split between two AAA companies and their jurisdictions don't overlap. If you have overlapping AAA districts call this guy: (AAA Field Rep for wreckers Larry Banner 313 366-1648) and he can straighten it out."|"714"|"1"|"1" +"717"|"70"|"2010-11-08 11:32:10"|"Re: AAA and Wreckers"|"We do use AAA as a requested wrecker. AAA will give their zone maps if you ask. there are also issues with AAA billing. If the customer calls AAA and AAA dispatches the wrecker, the wrecker does not get paid immediately. If you call AAA for the customer they have to pay the wrecker driver and then get reimbursed. That has caused some issues with customers in the past, they do not seem to understand that. "|"714"|"1"|"1" +"718"|"39"|"2010-11-08 11:40:44"|"Re: AAA and Wreckers"|"I am currently building a AAA wrecker layer to our maps. Right now we have a wrecker layer that will recommend a wrecker from the rotation for that geographic area, but not for AAA wreckers."|"713"|"1"|"1" +"719"|"106"|"2010-11-09 10:42:01"|"Re: LEIN OPERATIONS WORK-GROUP MEETING"|"Thanks Lisa, this very solution was discussed during the meeting and the LEIN reps were very supportive of this solution."|"709"|"1"|"1" +"720"|"50"|"2010-11-09 14:52:30"|"Indirect Costs-MOU"|"Does anyone have a Memo of Understanding concerning indirect costs (administrative costs) paid back to the county? If so, could you send me a copy of it since I need to develop one for Lenawee County. Thanks!!"|"0"|"1"|"1" +"721"|"94"|"2010-11-09 16:45:38"|"2011 MCDA Membership Application"|"Its time to renew your membership with MCDA! Please fill out the application to make sure we have your most updated information. If you need me to send you an application by a different method,or know an agency that has a new director and needs special contact, please send me an email at lsmalla@mcd911.orgTHANK YOU !"|"0"|"1"|"1" +"722"|"65"|"2010-11-10 07:58:40"|"Re: 2010 Elections"|"They voted against it, 47% to 53%. Many govt leaders viewed as another \"tax\"."|"698"|"1"|"1" +"723"|"65"|"2010-11-10 08:12:58"|"Retirement"|"To Steve, the rest of the Board, and all members,I'm retiring on Friday and just wanted to give you all a big thanks for all the knowledge and info that you all have shared. It made my job alot easier and more valuable.I feel safe knowing you're all on watch to keep communications, the key to everything, on track. I'll be moving to Suttons Bay but my cell and email will stay the same. Don't hesitate to contact me should the need arise.All of you take care and keep dong the great work you all do.JimEmail: jameslazar1@gmail.comCell: (313) 808-2652 "|"0"|"1"|"1" +"724"|"133"|"2010-11-10 08:30:22"|"Re: Indirect Costs-MOU"|"JAY - I just sent you (via email) our administrative services agreement that we have with Calhoun County. "|"720"|"1"|"1" +"725"|"133"|"2010-11-10 08:33:23"|"Re: Retirement"|"CONGRATULATIONS!!! "|"723"|"1"|"1" +"726"|"48"|"2010-11-10 11:18:09"|"Re: Retirement"|"Congrats and enjoy!"|"723"|"1"|"1" +"727"|"48"|"2010-11-10 11:23:07"|"Re: Dispatch schedule that is exempt from FLSA?"|"Joe, our folks already work 2-12's and 2-8's with 3 leave days, but it is a 7 week schedule with fixed leave day rotations. Are your folks on a 2 week rotation with fixed days (sort of modified Pittman schedule)? Or do they ask for days off that they need and you create the schedule each month?"|"702"|"1"|"1" +"728"|"48"|"2010-11-10 11:30:43"|"New construction/consolidation question"|"Our Technology Committee within our consolidation/construction project are looking for a consultant who can look at all of the technologies we have either moving or that will be purchased for the new Center, that can recommend efficiencies in network and systems? We have a slew of experts working on different components (radio/tower, CAD, Phones, recorder, etc.), but our committee is looking for someone who can look at all the components as a \"system\" and recommend a network configuration, what would work rack mounted, etc. Can any of you recommend someone? "|"0"|"1"|"1" +"729"|"101"|"2010-11-10 11:45:36"|"Re: Retirement"|"Take time for just you for a bit! Enjoy -- "|"723"|"1"|"1" +"730"|"50"|"2010-11-10 11:53:13"|"Re: Retirement"|"Enjoy the retirement life!!Sutton Bay area is a beautiful spot to retire "|"723"|"1"|"1" +"731"|"38"|"2010-11-10 14:03:45"|"Re: New construction/consolidation question"|"This would be right up RCC's area of expertise. RCC Consulting Dr. Joseph Nasser 2425 Millcreek Ct Tallahassee, FL 32308 Work: (850) 224-4451 x20 Mobile: (850) 980-3911 "|"728"|"1"|"1" +"732"|"90"|"2010-11-10 15:24:26"|"Re: Retirement"|"Enjoy sir! Congratulations!"|"723"|"1"|"1" +"733"|"95"|"2010-11-11 07:59:18"|"Re: Retirement"|"Enjoy your retirement Jim"|"723"|"1"|"1" +"734"|"95"|"2010-11-11 08:31:09"|"MABAS"|"I attended a MABAS informational session and table top excercise in Kent County yesterday. The State MABAS organization is currently trying to recruit fire departments to join the initiative. While I understand the concept from the fire service perspective, there are major gaps in the effort at this time. The roles of local (divisional), regional (based on MSP regions), the Lansing Red Center, and what involvement the regional MSP dispatch centers will have are not defined at this point. I expressed my reservations about the lack of defined responsibilities for dispatch centers to the group which included MABAS board members. Apparently they are attempting to get the software used in Ohio for this effort. It is not clear if this will interface with CAD to determine available units, or who will maintain this new software, and how it will be used by member agencies. There are still many, many questions that need to be answered, and I suggested that they contact us at MCDA to discuss further, and for them to potentially do a presentation for the membership. This is an iniativie that we need to be aware of as it progresses. If dispatch is not involved and clear expectations and responsibilities for all disciplines are not developed and agreed to, the system will fail, in my opinion. For your information and use. Tim Smith "|"0"|"1"|"1" +"735"|"48"|"2010-11-11 16:18:55"|"Re: MABAS"|"Tim - all, I sit on the MABAS Michigan Executive Board and have for some time. I have been promoting more involvement of the PSAP's and it hasn't been until recently that we have really started getting into the flow chart of how communications will work. Last Wednesday there was a conference and break out work group discussions held at the Kellog Center. Oakland County Sheriff's communications and our PSAP (me) were the only 9-1-1 reps there. There is a plan in place and a model to work from and it is all built on the success of Illinois and other states. There are many details to work out, but it is my opinion that it is on the right track. I will get with our MCDA board to see if I could get on the agenda for the December meeting to give an update briefing and will coordinate to have a fire rep. from the executive board there as well. We could then field questions and take notes on concerns and advise from those attending.At the conference last week we talked about getting the Directors together from all of the regional dispatch centers to further plan our role in this. I suggested having that meeting after an MCDA meeting because of the travel issues we already have with meetings. Perhaps we could coordinate that for the December meeting also?Here's our line up of regional centers involved:MABAS Center - Lansing/Ingham County 9-1-1Region 1 - Lansing/Ingham County 9-1-1Region 2 - Oakland County Sheriff's 9-1-1 Region 3 - Genessee County Central DispatchRegion 5 - VanBuren County Central DispatchRegion 6- Ottawa County Central DispatchRegion 7- CCERegion 8 - Negaunee Regional"|"734"|"1"|"1" +"736"|"64"|"2010-11-12 08:33:52"|"Re: Indirect Costs-MOU"|"Could I get a copy of that too please? ThanksLori, Benziellautenbach@benzieco.net"|"720"|"1"|"1" +"737"|"103"|"2010-11-12 12:55:02"|"Re: MABAS"|"I have echoed many of the same concerns as Tim mentioned....The MABAS movement is taking a much stronger hold for benefits to departments on the southern end of the state. I believe a test run is needed. I know that Ingham is in the lead as far as invlovement here...maybe they could do a test period to work out the bugs? I have made mention of MABAS many times at previous MCDA meetings...They have a communcations plan(which is still a sticky wicket), now a new dispatch flow chart. Still, the actual dispatching concept is much different for many of the 911 Centers across Michigan. I still have a nagging question.... where would this fit in for WILDLAND FIRES? You have to remember in areas north of Clare this is a major concern. Don't get me wrong structure fires and tanker shuttle operations could be disptached in the MABAS format here too. Bryce "|"734"|"1"|"1" +"738"|"48"|"2010-11-13 19:16:10"|"Re: MABAS"|"Illinois completed an exercise in late August that demonstrated how well MABAS works. They were able to pull 297 apparatus, with more than 924 firefighters, from four (4) states including Michigan, into the Chicago area. They actually had all of the firefighters credentialed in three (3) staging areas within 70 minutes! Michigan is going to run a similar exercise, on a smaller scale next year, so I believe there are opportunities to test it and make fixes and improvements where needed. I envision exercising the crap out of the software and communications side of this once we can see/touch the software and iron out communications issues."|"734"|"1"|"1" +"739"|"66"|"2010-11-15 13:06:17"|"MCDA Training in Midland"|"Information about the FREE training in Midland on Dec 2 is located under the \"meetings\" tab on the left. Since there is no charge, please email Laurie Smalla smalla@mcd911.org if you plan to attend so that we can have a count for the room set up. Hope to see you there."|"0"|"1"|"1" +"740"|"53"|"2010-11-15 14:22:47"|"MI-TERT Team Leader Interviews"|"We will be conducting interviews for MI-TERT Team Leaders December 10th in Eaton County. Please see the announcement under the professional development tab for details. "|"0"|"1"|"1" +"741"|"10"|"2010-11-15 15:31:12"|"10 hour schedule"|"Does anyone have a 10 hour schedule they really like? I like the concept but I am running into problems with staffing hours. email me or respond on here. Thanks!"|"0"|"1"|"1" +"742"|"143"|"2010-11-15 15:40:37"|"Re: 10 hour schedule"|"I would be interested in the same. Thanks Shawn My email is shawn@mcd911.net "|"741"|"1"|"1" +"743"|"62"|"2010-11-15 15:47:19"|"Re: 10 hour schedule"|"I will email you our schedule"|"741"|"1"|"1" +"744"|"16"|"2010-11-15 15:47:49"|"Re: 10 hour schedule"|"I will send you ours too."|"741"|"1"|"1" +"745"|"108"|"2010-11-15 16:27:49"|"Re: Dispatch schedule that is exempt from FLSA?"|"I'm not familiar with Mr. Pittman. Our schedule does not change pay period to pay period. The dispatchers have fixed shifts (by pick) and fixed days off. It is a 40 hour week with every other weekend off. It does require some dispatchers to double back..."|"702"|"1"|"1" +"746"|"20"|"2010-11-16 09:39:57"|"Re: 10 hour schedule"|"I'd like to see the 10-hour schedules also. Thank you. Tammy Brucetbruce@allegancounty.org"|"741"|"1"|"1" +"747"|"73"|"2010-11-16 12:48:08"|"i-wireless Lifeline Program"|"Has anyone gotten a PSAP certification form from i-wireless Lifeline Program. I just wondered if there were any reservations about returning it to them. Thanks"|"0"|"1"|"1" +"752"|"38"|"2010-11-16 14:01:29"|"Re: i-wireless Lifeline Program"|"The part that jumped out at me was \"...E911 access will be available to Lifeline customers regardless of activation status and availability of prepaid minutes.\" What the hell does that mean? Sounds like more deadbeats on a free ride on us... Ofcourse that's just me :) "|"747"|"1"|"1" +"749"|"66"|"2010-11-16 13:04:47"|"Re: i-wireless Lifeline Program"|"I know several PSAP's got this. According to Harriet Lifeline service is managed through the MPSC. She recommend that you contact Karen Norcross , her number is: 517-241-8048. I would ask her how we can certify a service that we have not tested."|"747"|"1"|"1" +"750"|"76"|"2010-11-16 13:18:05"|"Re: i-wireless Lifeline Program"|"I contacted the MPSC this morning and recieved the following to pass on to you. I will also be sending it out directly to all the PSAPs. HMBFrom Karen Norcross at the MPSC:This morning I received information that a potential Eligible Telecommunications Carrier, i-wireless, provided you with a letter and form for certification.This letter and form are premature, since the Michigan Public Service Commission has not yet addressed the ETC application sent in by i-wireless.Please destroy the letter and ignore the 90 day deadline.Should i-wireless be granted ETC designation, counties will be contacted by the Commission.If you have any questions or concerns, please feel free to contact me directly.Karen Norcross (517) 241-8048 Thank you."|"747"|"1"|"1" +"751"|"51"|"2010-11-16 13:18:13"|"Re: i-wireless Lifeline Program"|"We got this same letter and request. I have writen back to i-wireless that we do do not certify them at this time and they are not to implement services in our county at this time. We will see what happens."|"747"|"1"|"1" +"753"|"73"|"2010-11-16 14:33:07"|"Re: i-wireless Lifeline Program"|"Thank you everyone you were most helpful as usual especially you Harriett."|"747"|"1"|"1" +"754"||"2010-11-16 15:02:47"|"Re: i-wireless Lifeline Program"|"The part that jumped out at me was \"...E911 access will be available to Lifeline customers regardless of activation status and availability of prepaid minutes.\" What the hell does that mean? Sounds like more deadbeats on a free ride on us... Ofcourse that's just me :) "|"747"|"1"|"1" +"755"|"38"|"2010-11-16 15:05:29"|"Re: i-wireless Lifeline Program"|"And I'm Mr. \"Unknown..\"Lloyd"|"747"|"1"|"1" +"756"|"64"|"2010-11-18 07:57:22"|"CD Copy of P&P's"|"Does anyone have a copy of the MCDA P&P's that have been developed? Thanks,Lori"|"0"|"1"|"1" +"760"|"53"|"2010-11-22 11:47:24"|"Mi-TERT Team Leader Interviews"|"Folks interested in interviewing for the Team Leader position do not have to have all the training requirement completed prior to the interview. Training can always be completed later. And they may not want to complete the extra training if they are not selected. So if they are interested and available, please have them set up an interview with me. Thanks"|"0"|"1"|"1" +"759"|"66"|"2010-11-20 18:00:22"|"Re: CD Copy of P&P"|"I think the CD was from MMRMA. I may be able to get one from there if you don't find it here."|"756"|"1"|"1" +"761"|"45"|"2010-11-22 16:19:07"|"Re: MABAS"|"Some MCDA \"old timers\" will recall that Fire Chief Bill Nelson representing the Michigan Fire Chief's Association attended one of our meetings in Traverse City a couple years back. Bill gave a power point presentation on MABAS and was seeking MCDA input. Unfortunately,as Bill relates to the \"visit,\" he was run out of the meeting. The discussion got carried away and I have to admit, I wasn't to proud of our group.Yes we are key players in a successful MABAS plan in Michigan. But I do not think we are in a position to dictate. I think we need to eat a little crow first.As for the meeting Bruce noted held last week, I heard nothing of it."|"734"|"1"|"1" +"762"|"116"|"2010-11-22 17:50:04"|"Re: 10 hour schedule"|"Menominee County has one, but it is based on 7 full time, and 3 part time staffing 2 dispatchers 24/7. There are 4 different 10 hour shifts and 2 relief 10 hour shifts, in addition we have one 8 hour shift. All are 40 hours per week. However, I think this will only work for our same situation if there's anyone interested. "|"741"|"1"|"1" +"764"|"5"|"2010-11-29 11:05:48"|"Re: MERS New RETROACTIVE Retire/Rehire Policy"|"UPDATEAt the November meeting, the MERS Board changed the ruling to grandfather this group. Details can be found on their site if interested...."|"664"|"1"|"1" +"765"|"5"|"2010-11-29 11:09:22"|"Background Checks"|"Our sheriff has decided to charge us for doing background checks on dispatch candidates. I'm interested in knowing how other PSAPs get these done, if there is a fee, or if you do them internally... Thanks."|"0"|"1"|"1" +"766"|"5"|"2010-11-29 11:11:59"|"Background Checks"|"Our sheriff has decided to charge us for doing background checks on dispatch candidates. I'm interested in knowing how other PSAPs get these done, if there is a fee, or if you do them internally... Thanks."|"0"|"1"|"1" +"767"|"151"|"2010-11-29 11:21:04"|"Re: 10 hour schedule"|"I do have a 10 schedule that the dispatchers love and I don't because it can be a bear to schedule. So if you haven't found one that works let me know. Mine is based on 4 full time dispatchers and 4 part time. ANdrea"|"741"|"1"|"1" +"768"|"151"|"2010-11-29 11:22:52"|"Re: Background Checks"|"We are part of the sheriff department so we do them internally. Does the sheriff department charge the fire departments also?Andrea"|"766"|"1"|"1" +"769"|"51"|"2010-11-29 11:28:18"|"Re: Background Checks"|"We have our Sheriff's Department do them. A Investigator is assigned the task and then it goes to the \"Sheriff\" and then back to us. No Charge at this time. We made a deal with our new sheriff 2 yrs ago to do them. Our former sheriff, for 22 years did them for fee also.Andy"|"766"|"1"|"1" +"770"|"106"|"2010-11-29 11:37:52"|"Re: Background Checks"|"We do our own with the exception of finger prints - the sheriff dept does these for free"|"766"|"1"|"1" +"771"|"70"|"2010-11-29 11:41:35"|"Re: Background Checks"|"I do them internally,I contact work places, neighbors, schools, references, etc."|"765"|"1"|"1" +"772"|"101"|"2010-11-29 11:48:35"|"Re: Background Checks"|"The Sheriff's Office takes care of them for us, however a lot of information starts from the new hire filling out a packet of information. Would you like a copy of that?"|"766"|"1"|"1" +"773"|"44"|"2010-11-29 11:50:33"|"Re: Background Checks"|"We also have the detective at the Sheriff's Dept do ours...no charge at this time (but we only average one new hire a year).Phyllis"|"766"|"1"|"1" +"774"|"44"|"2010-11-29 11:54:24"|"Re: CD Copy of P&P"|"I have a 2008 copy from MMRMA. If you want it let me know and I can send you a copy. (Send an email to fullerp@barry911.org...I don't check this site every day).Phyllis"|"756"|"1"|"1" +"775"|"148"|"2010-11-29 12:12:10"|"Re: Background Checks"|"We are located within the city limits so we are having our Caro City police department do it. "|"766"|"1"|"1" +"776"|"17"|"2010-11-29 13:06:36"|"Re: Background Checks"|"Sheriff's Office Detective unit does our's at no charge..."|"765"|"1"|"1" +"777"|"53"|"2010-11-29 13:43:11"|"Re: Background Checks"|"We also have the sheriff's office detective do them at no charge. "|"766"|"1"|"1" +"778"|"45"|"2010-11-29 15:15:34"|"Re: Background Checks"|"I physically do our background checks, include applicant home visit and neighbor contacts. Wait for law enforcement, we are on back burner to criminal investigations."|"765"|"1"|"1" +"779"|"14"|"2010-11-30 08:38:19"|"Re: Background Checks"|"Ours are done by the Sheriff Dept at no cost."|"766"|"1"|"1" +"783"|"53"|"2010-12-06 09:50:12"|"EAS"|"Has anyone had to do a 'live' EAS test? Not the weekly test, but the live monthly test? If so, could you please send me an email @ lhall@midland911.org or call me 989-839-6464. I am scheduled to do one tomorrow but I don't have any info on it."|"0"|"1"|"1" +"784"|"53"|"2010-12-08 09:16:23"|"What are the MCDA 2011 Meeting Dates?"|"What were they again?"|"0"|"1"|"1" +"785"|"66"|"2010-12-08 11:11:11"|"Re: What are the MCDA 2011 Meeting Dates?"|"I'll get them posted under the Meetings tab. They were Feb 4th Lapeer, April 1 TBD, June 3rd TBD and Oct 7th TBD, and December 2 Midland."|"784"|"1"|"1" +"856"|"38"|"2011-01-07 12:05:57"|"Forced Consolidation?"|"Beech Grove, Ind. — Starting this week, 911 calls made in Beech Grove will be answered in Indianapolis, a move authorities are reassuring residents won’t affect response time.The emergency dispatch center in Beech Grove will close Wednesday to comply with a new state law mandating counties have no more than two such facilities by 2014, 6News’ Stacia Matthews reported.Currently, Marion County has a total of four 911 call centers in Beech Grove, Indianapolis Speedway and Lawrence.“We, as a city, have decided to be one of the first to comply with that,” said Beech Grove Police Chief Bill Witmer, although he called the transition, “unbelievably hard on all levels.”“I don’t know if all of that money will be saved,” he said. “There’s no textbook for it, but this is a big deal for Beech Grove.”The city’s emergency dispatch center, which has been in operation for more than 30 years, originally employed nine dispatchers and operated on a budget of roughly $450,000.Of the six remaining employees, Witmer said two have retired and three have found similar jobs with other agencies.Bud Templin, a dispatcher for 30 years who also serves on the Beech Grove City Council, is taking a new job at St. Francis Hospital, but he said he doesn’t agree with the change.“The dispatchers offer more than 911 calls. They answer calls to all services, including public works, answering various questions and helping the police department 24 hours a day, seven days a week,” he said.Some residents have voiced concerns about dispatchers in a different city answering local 911 calls, but authorities said public safety won’t be compromised. Beech Grove police officers will still be dispatched to those calls.“Of the sample we took in December, our dispatchers answered 911calls with an average delay of two seconds,” said Marion County Sheriff’s Deputy Chief Joe McAtee. “That’s pretty incredible and that’s not going to change. We’re going to keep it up.”"|"0"|"1"|"1" +"787"|"94"|"2010-12-08 13:14:05"|"Reminder: 2011 Membership Renewal"|"Don't forget its time for your membership renewals! Please try to include the enrollment sheet - especially if you've had any changes in phone numbers or email addresses!Renewals are due before March 2011 - thank you !"|"0"|"1"|"1" +"788"|"94"|"2010-12-08 13:15:25"|"Reminder: 2011 Membership Renewal"|"Don't forget its time for your membership renewals! Please try to include the enrollment sheet - especially if you've had any changes in phone numbers or email addresses!Renewals are due before March 2011 - thank you !"|"0"|"1"|"1" +"789"|"151"|"2010-12-09 08:49:40"|"Re: What are the MCDA 2011 Meeting Dates?"|"Steve,I can volunteer to host April, June or October here in Missaukee County. If this will work call me and we can work out the details. Andrea"|"784"|"1"|"1" +"790"|"66"|"2010-12-09 09:30:59"|"Re: What are the MCDA 2011 Meeting Dates?"|"All the requests to host can go to our new Prez. Cherie Bartrum. Thanks everyone for the offers to host."|"784"|"1"|"1" +"791"|"50"|"2010-12-09 14:34:53"|"MDC Policy"|"Looking for a memo of understanding and also policy regarding mobile data computer.Your assistance will be greatly appreciated."|"0"|"1"|"1" +"792"|"50"|"2010-12-09 14:37:33"|"Written Policy on VoIP 9-1-1 calls"|"Looking for a written policy on VoIP 9-1-1 calls also.Thanks!!"|"0"|"1"|"1" +"793"|"66"|"2010-12-09 14:50:13"|"Re: MDC Policy"|"I'm sending mine from Eaton Jay."|"791"|"1"|"1" +"794"|"111"|"2010-12-09 15:06:34"|"tty"|"Why can't text messages come into the dispatch center like a tty does. are they not the same thing? "|"0"|"1"|"1" +"795"|"111"|"2010-12-09 15:08:37"|"tty"|"Why can't text messages come into the dispatch center like a tty does. are they not the same thing? "|"0"|"1"|"1" +"796"|"151"|"2010-12-09 15:19:40"|"Re: Written Policy on VoIP 9-1-1 calls"|"I would like a copy also. Andrea"|"792"|"1"|"1" +"830"|"66"|"2010-12-17 08:46:16"|"Information related to PlantCML’s 858 patent. "|"The document relating to this information is named: Plant CML's 858 patent. It is located under the Documents and Training Materials tab."|"0"|"1"|"1" +"799"|"142"|"2010-12-13 09:52:46"|"Re: Written Policy on VoIP 9-1-1 calls"|"I would like a copy too. Thank you. kvanderlinden@escanaba.org"|"792"|"1"|"1" +"800"|"94"|"2010-12-14 14:48:32"|"Re: tty"|"we just ran a series of tests to see if a txt msg would come thru on 911 and the answer is no. you get an answer from the network saying please make a voice call to 911 there is no txt service to 911 at this time. Texting and TTY are 2 differnt types of data and you can not text to a voice line (911). "|"795"|"1"|"1" +"801"|"27"|"2010-12-14 16:07:18"|"Sad News from Isabella County Central Dispatch"|"Isabella County Central Dispatch lost a dispatcher and good friend. Alauna Muir, an 11 yr veteran passed away today unexpectedly. The dispatchers are pulling together and supporting each other. She will be greatly missed by everyone who knew her. Please keep her family and friends in your prayers.Chris"|"0"|"1"|"1" +"802"|"143"|"2010-12-14 16:12:26"|"Re: Sad News from Isabella County Central Dispatch"|"Our thoughts are with you during such a difficult time. Hugs your way! Muskegon Central Dispatch 9-1-1 "|"801"|"1"|"1" +"803"|"95"|"2010-12-14 16:12:48"|"Re: Sad News from Isabella County Central Dispatch"|"Chris, our sincere condolances from Ottawa County Central Dispatch. We have all of you in our thoughts and prayers. Tim Smith"|"801"|"1"|"1" +"804"|"106"|"2010-12-14 16:15:03"|"Re: Sad News from Isabella County Central Dispatch"|"Your Center is in our thoughts and prayers at Ionia County Central. Anything that we can do let us know"|"801"|"1"|"1" +"805"|"27"|"2010-12-14 16:15:37"|"Sad News from Isabella County Central Dispatch"|"Isabella County Central Dispatch lost a dispatcher and good friend. Alauna Muir, an 11 yr veteran passed away today unexpectedly. The dispatchers are pulling together and supporting each other. She will be greatly missed by everyone who knew her. Please keep her family and friends in your prayers.Chris"|"0"|"1"|"1" +"806"|"102"|"2010-12-14 16:15:41"|"Re: Sad News from Isabella County Central Dispatch"|"Our sincere consolences from everyone in Grand Traverse County...."|"801"|"1"|"1" +"807"|"53"|"2010-12-14 16:16:01"|"Re: Sad News from Isabella County Central Dispatch"|"Really sorry to hear that Chris. If you or your staff need anything, please let me know. "|"801"|"1"|"1" +"808"|"70"|"2010-12-14 16:18:12"|"Re: Sad News from Isabella County Central Dispatch"|"Chris, Our thoughts and prayers are with you and you people.Vic"|"801"|"1"|"1" +"809"|"99"|"2010-12-14 16:24:12"|"Re: Sad News from Isabella County Central Dispatch"|"Alpena County Central Dispatch will keep your center in our thoughts and prayers. If there is anything we can do; let us know."|"801"|"1"|"1" +"810"|"151"|"2010-12-14 16:26:11"|"Re: Sad News from Isabella County Central Dispatch"|"Chris,You and your staff will be in our thoughts and prayers in Missaukee County.Andrea"|"801"|"1"|"1" +"811"|"145"|"2010-12-14 16:26:27"|"Re: Sad News from Isabella County Central Dispatch"|"Chris,Tuscola County Central has you in our thoughts and prayers. Let us know if you need anything."|"801"|"1"|"1" +"812"|"144"|"2010-12-14 16:31:25"|"Re: Sad News from Isabella County Central Dispatch"|"Our hearts go out to you & your center during this tough time. Know that you are in our prayers. East Lansing 9-1-1"|"801"|"1"|"1" +"813"|"108"|"2010-12-14 16:37:35"|"Re: Sad News from Isabella County Central Dispatch"|"Please add Marquette County to the long list of 9-1-1 compatriots who want you and your staff to know we sincerely care and hope you find comfort from the outpouring of prayers and condolances."|"801"|"1"|"1" +"814"|"80"|"2010-12-14 16:41:13"|"Re: Sad News from Isabella County Central Dispatch"|"Chris, Our thoughts and prayers are with all of you in your time of grief. Bay County Central Dispatch."|"801"|"1"|"1" +"815"|"75"|"2010-12-14 16:44:05"|"Re: Sad News from Isabella County Central Dispatch"|"Chris- Our condolences. We have you in our thoughts and prayers. Chippewa Co. Central Dispatch"|"801"|"1"|"1" +"816"|"101"|"2010-12-14 16:44:36"|"Re: Sad News from Isabella County Central Dispatch"|"Please accept our thoughts and prayers with all of the others sent to you and your staff. I hope you can feel our love and support."|"801"|"1"|"1" +"817"|"142"|"2010-12-14 16:47:32"|"Re: Sad News from Isabella County Central Dispatch"|"Chris,Our thoughts and prayers go out to Alauna's family/friends, you and your staff. Delta County Central Dispatch"|"801"|"1"|"1" +"818"|"17"|"2010-12-14 17:08:32"|"Re: Sad News from Isabella County Central Dispatch"|"You and your Center are in our thoughts and prayers during this difficult time. Antrim County Central Dispatch"|"801"|"1"|"1" +"819"|"133"|"2010-12-14 17:53:08"|"Re: Sad News from Isabella County Central Dispatch"|"We are very sorry for your loss. We will definitely keep you, your center's staff, and Alauna's family in our thoughts and prayers. Our deepest condolences - Calhoun County Consolidated Dispatch."|"801"|"1"|"1" +"820"|"104"|"2010-12-15 07:29:06"|"Re: Sad News from Isabella County Central Dispatch"|"Chris, I'm sorry to hear about Isabella's loss. Alauna will be in our thoughts and prayers.Tim"|"801"|"1"|"1" +"821"|"90"|"2010-12-15 07:54:13"|"Re: Sad News from Isabella County Central Dispatch"|"Chris, We have shared the sad news with our co-workers here and our hearts go out to you and your co-workers there for the loss you are all experiencing at this time. Doug, Margie and all of the Hillsdale County Central Dispatchers"|"801"|"1"|"1" +"822"|"44"|"2010-12-15 09:18:53"|"Re: Sad News from Isabella County Central Dispatch"|"Chris,Please accept our heartfelt condolences for Alauna. Her family and your staff are in our thoughts.Phyllis"|"801"|"1"|"1" +"823"|"66"|"2010-12-15 11:04:34"|"Re: Sad News from Isabella County Central Dispatch"|"Chris, our staff knew before I told them of your loss. You know how small our community is. Be assured that we are all thinking about you and your staff thinking this must be especially hard because of the time of year. You are in our prayers. Eaton County Central Dispatch, Steve "|"801"|"1"|"1" +"824"|"1"|"2010-12-15 12:55:00"|"Re: Sad News from Isabella County Central Dispatch"|"Genesee County9-1-1 wishes to express our regrets for your loss. Please accept our heartfelt condolences for Alauna. You are all in our thoughts."|"801"|"1"|"1" +"825"|"93"|"2010-12-15 14:55:16"|"Re: Sad News from Isabella County Central Dispatch"|"Our condolences. Please know that you, your staff and Alauna's family are in our thoughts and prayers. Leelanau County 911."|"805"|"1"|"1" +"826"|"32"|"2010-12-16 12:26:57"|"Re: Sad News from Isabella County Central Dispatch"|"Chris,Gratiot County Central Dispatch also would like to express our sincere sadness to hear this news. You and your staff & Alaunas family will be in our thoughts & prayers."|"801"|"1"|"1" +"827"|"27"|"2010-12-16 15:17:41"|"MEMORIAL SERVICE FOR ALAUNA MUIR"|"Memorial Service for Alauna will be Monday, December 20, 2010 at 2:00 pm. Friends and family can gather at 1:00 p at the Rowley Funeral Home 330 S University Ave. Mt. Pleasant, MI THANK YOU TO EVERYONE for your prayers and kind words. Chris"|"0"|"1"|"1" +"828"|"66"|"2010-12-16 16:34:49"|"NG/911 information for law makers."|"The following is a letter I gave my local Central Dispatch Committee. It is just for your information. Feel free to use any part of it............December 16, 2010Central Dispatch Committee:In December of2009 the SNC (State 911 Committee) contracted L.R. Kimball to complete a NG/911 feasibility study. The over 50 page study concluded that a IP/911 network could be managed regionally or state-wide. The SNC then asked Kimball to get further information about regional initiatives such as the Eaton, Clinton, Livingston and Ingham project. Kimball has since submitted the attached recommendation (7 pages) that Michigan's IP network be managed by the State ofMichigan.In the past as the MCDA (Michigan Communication Directors Association) president I advocated that 911 be a locally managed service. MCDA formally adopted a position advocating local control. During the public comment portion ofthe SNC December 7th meeting I stressed the importance ofproceeding with caution and for the committee to look at other state managed departments and funds such as education, revenue sharing and LEIN as examples ofwhat a loss oflocal control can do to local government.Kimball presenters recommended that the first step to providing a state-wide IP network begin with changing the 911 law. This legislation will begin to give the state and/or the SNC the authority to possibly collect then redistribute state phone surcharge money, keeping what they believe necessary to build and maintain a state IP network and GIS map. The state ofNew York currently works similar to this, and I have spoken to PSAP directors there that have been highly critical ofthis redistribution. New York has even diverted some ofthis revenue toward non-911 services making them ineligible for some federal 911 grants. There are proponents in Michigan such as the Michigan State Police Troopers Association that have advocated a redirection oflocal 911 revenue too.Successful regional networks similar to ours exist in Texas and operate as COGs. There are other local initiatives in Michigan such as the Upper Peninsula project that will connect all their counties to a regional IP network. There is no industry mandate that would force 911 centers to operate on a state managed network.It is my opinion that it will take more than Michigan 911 directors to ensure that 911 remains a highly successful and efficient public safety service for the citizens ofEaton County. I am hopeful that the Eaton County Board ofCommissioners and Eaton County's public safety departments will pay close attention to future legislation that would move funding from the local to the state level. 911 is a local service.Respectfully,J/~Steve Leese, Director"|"0"|"1"|"1" +"845"|"45"|"2010-12-27 10:45:42"|"Re: Transports"|"Several of our ambulances do non-emergency transports. As long as they originate or return into the county, we track their times in CAD. I have a legal opinion from Mr. Van Essen on this topic. Contact me if you are interested. There is liability concerns if the non-emergency transports originate and end outside your PSAP jurisdiction."|"842"|"1"|"1" +"829"|"66"|"2010-12-16 16:38:12"|"NG/911 presentations from ATT and Frontier "|"Are located under the \"Documents & Training Material\" tab. "|"0"|"1"|"1" +"831"|"45"|"2010-12-17 13:37:40"|"RFID Electronic Pickpocketing"|"Andrea Martin from Missaukee wishes to share the information on electronic pickpocketing. Here is the link: http://www.wreg.com/videobeta/8ba6f8fc-90a2-4711-90ea-1884ec348310/News/Electronic-PickpocketA real eyeopener."|"0"|"1"|"1" +"832"|"45"|"2010-12-20 09:32:15"|"Homeland Security Grands - Fiber I/P"|"I have been able to get our Emergency Management Coordinator to agree to submit $10,000 for 911 to install fiber I/P for our regional 9-1-1 I/P project from our local share of Homeland Security funding. He is now telling me that if the fiber is \"shared\" with another entity, we do not qualify for the grant. As you all know, fiber carries multiple \"users\" not just a single agency. Those of you that have secured HS funds for fiber, how did you get it approved through the granting process. "|"0"|"1"|"1" +"833"|"106"|"2010-12-20 10:12:03"|"Re: Homeland Security Grands - Fiber I/P"|"Our was a PSIC grant for interoperability so I assume wearing that coat it qualified. Our grant covered the connectivity and phone system"|"832"|"1"|"1" +"834"|"144"|"2010-12-20 15:44:10"|"Xybix Dispatch Furniture"|"Does anyone know of a company in Michigan that will service Xybix Dispatch Furniture?"|"0"|"1"|"1" +"835"|"51"|"2010-12-20 15:56:00"|"Re: Xybix Dispatch Furniture"|"I have some service directly from Xybix. I have called Dave Burglund direct to have the work done. Does he not work for Xybix anymore?"|"834"|"1"|"1" +"836"|"39"|"2010-12-21 11:37:00"|"Contacting agency heads on medical calls"|"I am looking for guidance or a policy on contacting an agency head when one of their staff has a medical issue off duty. I have a agency head that wants to be contacted if one their staff calls 911 about a medical issue and is taken to ER while they are off duty. I feel this would be a HIPAA violation unless that person requested we contact their administration."|"0"|"1"|"1" +"837"|"70"|"2010-12-21 11:45:24"|"Re: Contacting agency heads on medical calls"|"Rich,I suggest that you contact you attorney on this. There are privacy concern, we do not fall under HIPPA, but this is stretching it. You may want to contact you insurance carrier also, they may be able to give you legal advise on the issue. I would bet you would get sued by someone for giving that information directly to the employer."|"836"|"1"|"1" +"838"|"106"|"2010-12-21 12:02:13"|"Re: Contacting agency heads on medical calls"|"I would agree with Vic this is not HIPPA but I would assume it is a privacy issue and I would want legal advice and guidance before acting."|"836"|"1"|"1" +"839"|"133"|"2010-12-21 12:04:49"|"Re: Xybix Dispatch Furniture"|"Dave Berglund is still with Xybix and is a good point of contact."|"834"|"1"|"1" +"840"|"67"|"2010-12-22 13:22:23"|"New Michigan state police colonel"|"Check out link http://www.woodtv.com/dpp/news/politics/Snyder-announces-more-appointments"|"0"|"1"|"1" +"841"|"44"|"2010-12-22 14:08:13"|"Re: Contacting agency heads on medical calls"|"Wouldn't it be a violation of the 9-1-1 act, 484.1317, to disseminate information obtained by 9-1-1 to anybody other than what is necessary to respond to an emergency? Phyllis"|"836"|"1"|"1" +"842"|"47"|"2010-12-24 06:10:29"|"Transports"|" Asking if any County has an ambulance service(County-City or private)doing non-emergency transports on a regular basis/As it is non-emergent do you charge to track their times and issue numbers etc.These would be back to care homes-private res.-non 911 calls/Thanks in advance"|"0"|"1"|"1" +"843"|"47"|"2010-12-24 06:15:12"|"Transports"|" Asking if any County has an ambulance service(County-City or private)doing non-emergency transports on a regular basis/As it is non-emergent do you charge to track their times and issue numbers etc.These would be back to care homes-private res.-non 911 calls/Thanks in advance"|"0"|"1"|"1" +"844"|"142"|"2010-12-24 06:34:30"|"Re: Transports"|"Our ambulance service does non-emergent transports. We do not charge them. "|"842"|"1"|"1" +"846"|"51"|"2010-12-27 11:00:55"|"Re: Transports"|"We have two ambulance services that we dispatch in our county. They both do non-emergent calls, ie: home to doc, hospital to home, etc. They do these outside all emergency calls we give them. The also take ALS runs to other hospitals. We do not tract them other than to note on our CAD screen that they are on a run so we know when an emergency call comes in that they may need additional personnel to respond. We do not tract times or assign a number. Andy"|"843"|"1"|"1" +"847"|"53"|"2010-12-28 10:24:41"|"FEBRUARY TRAINING IN MIDLAND"|"I'm hosting 2 MACNLOW classes in Feb. 2-17-10 Saurai Dispatcher and 2-18-10 911 Liability and need some attendees so they don't cancel. Both are SNC approved. See macnlow.com for further. Thanks"|"0"|"1"|"1" +"848"|"53"|"2010-12-28 10:46:30"|"Re: FEBRUARY TRAINING IN MIDLAND"|"Opps, that should be Samurai Dispatcher... missed the M. Thanks Zenon!"|"847"|"1"|"1" +"849"|"151"|"2010-12-28 11:30:24"|"Re: Transports"|"We do non-emergent transports but we do not charge EMS. EMS will charge the insurance or private individual for their service. If we get a request for a non-emergent transport we transfer them to our EMS coordinator who takes care of the rest. Andrea"|"843"|"1"|"1" +"850"|"53"|"2011-01-04 10:20:43"|"CTO TRAINING - M IDLAND - FEBRUARY"|"I AM HOSTING A DEWOLF CTO CLASS FEB 15-18 HERE IN MIDLAND IF ANYONE IS INTERESTED. IT WILL BE HELD AT SPRINGHILL SUITES. CONTACT DAN DEWOLF FOR REGISTRATION."|"0"|"1"|"1" +"851"|"66"|"2011-01-05 10:12:58"|"February MCDA Meeting Reminder"|"The next MCDA meeting will be February 4, 2011 at Lapeer County Central Dispatch. The draft meeting agenda can be found under the “Minutes and Agenda” tab on the web page. Hope to see you there."|"0"|"1"|"1" +"852"|"66"|"2011-01-05 10:54:26"|"Re: New Michigan state police colonel"|"I sent the new Colonel a letter that follows:Colonel Etue,I am writing on behalf of the Michigan Communication Directors’ Association to extend our congratulations to you on your recent appointment to Director of the Michigan State Police. We have enjoyed the open line of communications that MCDA has had with you in the past, and look forward to working with MSP for future solutions in our common pursuit to keep Michigan citizens safe. Our experience in public safety communications has shown us the high degree of dedication and commitment Michigan’s 911 community has toward this goal. As we strive for efficiency, it is our hope that you will consider the communities that rely on 911 and do what is best for them. Please count on the expertise that exists within MCDA and other 911 professionals as a means to achieve solutions that benefit both our citizens and first responders. I am confident that our membership is willing and able to assist you in any way. Cherie Bartram from SERESA will take over the MCDA President position at our February 2011 meeting; however the entire executive board and membership are here for you, and counting on your success.Respectfully, Steven A. LeesePresident, MCDA"|"840"|"1"|"1" +"853"|"39"|"2011-01-05 11:20:08"|"APCO meeting info and reminder"|"The next meeting of the Michigan Chapter of APCO is Thursday January 20th at the Renaissance Building in Detroit. OnStar will be giving a tour of their command center. There is also free training for responders on the new Chevy Volt electric car and discount tickets to the North American International Auto Show! Watch your email for more information."|"0"|"1"|"1" +"956"|"2"|"2011-02-08 11:10:06"|"Tracking incoming Admin lines"|"Does anyone have an easy way of getting information from AT&T on the number of calls we get in a year on our admin lines? Sherri Kessel referred me to the subpoena department, but it just seems like an awful lot of hoops to jump through. Any suggestions?"|"0"|"1"|"1" +"855"|"53"|"2011-01-07 09:00:31"|"MI-TERT Team Leader Interviews"|"We are holding another round of team leader interviews here in Midland on Feb 3 if any of your folks are interested. The info is under the documents & training materials tab. "|"0"|"1"|"1" +"857"|"108"|"2011-01-07 17:51:51"|"Re: Forced Consolidation?"|"So if Michigan passed a similar law, we would reduce our PSAPs from 178 to 166 (2 per county). And that would accomplish what? These should be LOCAL decisions. There are a number of consolidation efforts going on in Michigan right now without anyone forcing us to do it."|"856"|"1"|"1" +"858"|"51"|"2011-01-10 08:41:43"|"Re: Forced Consolidation?"|"Over the weekend, the \"Off the Record\" TV program had the new leaders of both the Michigan House and Senate. At the end of the program, they focused on consolidation of 9-1-1 centers. Speaker Bolger told of the Calhoun County consolidation and said this should happen all over the State. It seems that we are on their radar. The push by the Troopers Association last year is still on their minds."|"856"|"1"|"1" +"859"|"86"|"2011-01-10 11:10:36"|"Mutual respect Policy"|"Does any dispatch center have a mutual respect P & P with, EMS, Fire & Police. Looking for any sample policys with any or all of the disciplines. Thanks Bob Rae, Iosco County director@iosco911.com "|"0"|"1"|"1" +"860"|"45"|"2011-01-10 11:20:13"|"Re: Forced Consolidation?"|"I just sent the following to our MCDA EX Board members:If you didn’t watch OTR (Off The Record) this weekend, then you must view the link below. Special Edition: Michigan's four new legislative leaders meet on TV for the first time. Senate Democratic leader Sen. Gretchen Whitmer (D) and House Democratic leader Rep. Rick Hammel (D); and House GOP speaker Rep. Jase Bolger (R) and Senate GOP leader Sen. Randy Richardville (R) join senior capitol correspondent Tim Skubick. http://www.wkar.org/offtherecord/program/4028/ From about 23:50 into the show, they talk about consolidation and Rep. Hammel specifically targets 911 “THIS YEAR”. Sounds like a song, “It only just begun.” "|"856"|"1"|"1" +"861"|"116"|"2011-01-10 16:15:15"|"Re: Mutual respect Policy"|"I would be interested in information on this also. Thanks."|"859"|"1"|"1" +"862"|"56"|"2011-01-11 10:06:02"|"Headsets"|"Asking for opinions on headsets and whether you and or your dispatchers use the headset to control the telephone and radio functions or just use the headset to control the telephone function? And which is preferred? Thanks. Margiem.hatfield@co.hillsdale.mi.us"|"0"|"1"|"1" +"863"|"38"|"2011-01-11 10:55:46"|"Re: Headsets"|"Here when an (in progress) call is transferred back to radio, the dispatcher talks direct with the caller (via headset), but when she keys up the mic to talk to cars (via headset)it mutes the tx. We can still hear the caller but they do not hear our trabnsmissions. Our people like this a lot.."|"862"|"1"|"1" +"864"|"53"|"2011-01-11 11:06:22"|"Re: Headsets"|"Our folks are required to wear headsets. They use them for both radio and phones and they function just like Lloyd described. "|"862"|"1"|"1" +"865"|"44"|"2011-01-11 11:32:33"|"Re: Headsets"|"We require dispatchers to wear headsets also. We use the CA12/CD wireless headset adapters from SKC. Each dispatcher picks their own headset from Plantronics (over the ear, over the head, or around the back of the head), and they can choose their boom too. Our desktop phones aren't hooked up anymore...they have to use the wireless headset for everything. Phyllis"|"862"|"1"|"1" +"866"|"20"|"2011-01-11 13:50:08"|"Electronic Scheduling System/Program "|"Does anyone utilize an electronic scheduling system/program for their dispatch staff schedule? If so, can you email me the name and what you like or don't like about the system/program @ tbruce@allegancounty.org. Thanks!"|"0"|"1"|"1" +"867"|"44"|"2011-01-11 15:12:21"|"Re: Electronic Scheduling System/Program "|"Tammy,We just started using \"Schedule Express\" last month. It is web based system so there is no software or hardware required. Its nice because the employees have access to their schedule from anywhere that has internet access and the changes that are made to the schedule are immediate. They also receive an automated email message every time their schedule is changed so there is no more \"I didn't know my schedule got changed\". Employees request their vacation time, personal time, comp time, etc. via the program and supervisors can approve the requests from anywhere. It also keeps track of employee sick time, minimum staffing requirements, and many other things. It is customizable to any center. Check out http://informersystems.com/ for more information. If you want to see a demo contact Greg Kandel at 805-375-2113 (California time). The best part is that the first month is free so if you don't like it, your out nothing but time."|"866"|"1"|"1" +"868"|"87"|"2011-01-12 12:41:11"|"Training Opportunity in Chippewa County March 2011"|"Success Communications Inc. is presenting 9-1-1 Liability and Domestic Violence Training in Sault Ste. Marie. 9-1-1 Liability is March 15 and March 17, and the Domestic Violence Training is March 16 and March 18. For additional information or to register for one or more of these sessions contact Success Communications at 517-543-6141."|"0"|"1"|"1" +"869"|"138"|"2011-01-13 11:56:28"|"2011 Hero Award"|"The application for the 2011 Michigan NENA Hero Award is posted in the \"Documents & Training Materials\" tab.Hero nominees are young children (approx. ages 4-11) who have made exceptional calls to 9-1-1. Calls nominated must be true emergency use of 9-1-1: to save a life, stop a crime, or report a fire. The call should have ended positively and the Hero nominee should have been able to interact well and assist the dispatcher or call taker.The 9-1-1 call had to be made sometime between April 1, 2010 and March 31, 2011. The deadline for your Hero’s nomination form and call audio (and any news articles or clippings) is Monday, April 11, 2011. The nominee(s) selected will need to be able to travel (with their chaperone) to the Michigan NENA conference in Lansing. "|"0"|"1"|"1" +"870"|"151"|"2011-01-14 08:58:03"|"Re: Mutual respect Policy"|"I would also like a copy if you get one. Andrea"|"859"|"1"|"1" +"871"|"95"|"2011-01-17 07:57:13"|"911 Goes to Washington"|"NENA is holding its annual 911 goes to Washington event in March. The dates are March 28th through the 31st. If you have not been to the event in the past, it is very informative, and gives you a chance to see the workings of law makers at the national level. With the issues facing 911 at the State and National levels, the event will be worth your time and effort. I believe Harriet will be putting together a group e-mail for those planning to attend. You can go to NENA.org for more information. Thanks Tim Smith"|"0"|"1"|"1" +"872"|"53"|"2011-01-17 08:20:22"|"LEIN Down"|"If you weren't already aware - LEIN appears to be without power according to a contact at CORE and down. We tried to report it and found all the phone lines busy, etc. CORE was able to contact someone from LEIN via cell phone. "|"0"|"1"|"1" +"873"|"133"|"2011-01-17 08:32:08"|"Re: LEIN Down"|"Thanks Lisa!"|"872"|"1"|"1" +"874"|"14"|"2011-01-17 09:24:40"|"Re: LEIN Down"|"Thank you..."|"872"|"1"|"1" +"875"|"151"|"2011-01-17 10:03:02"|"Re: LEIN Down"|"Thanks we are back up and running!"|"872"|"1"|"1" +"876"|"53"|"2011-01-18 13:31:18"|"Re: LEIN Down"|"From LEIN:It looks like there was a power outage affecting Downtown Lansing and the generators that keep the LGNet and VPN connections running when power is interrupted didn't fire up. The network that runs the State phone system was also down because of this as well. Everything should have been up and running fully by 1130 on the 17th. "|"872"|"1"|"1" +"877"|"104"|"2011-01-20 07:29:07"|"Pro-Comm and Tele-Rad Radio Maintenance Customers"|"Pro-Comm and Tele-Rad both bid on a repeater install job, and I just want to know if anyone has worked with either before and were you pleased with the result. Tim"|"0"|"1"|"1" +"878"|"24"|"2011-01-20 08:11:34"|"Re: Pro-Comm and Tele-Rad Radio Maintenance Custom"|"Tim, we've used Telerad on several projects and had good luck with them. We generally work with Chip and he seems very knowledgable. I don't know anything about the other company though."|"877"|"1"|"1" +"879"|"17"|"2011-01-20 08:14:17"|"Re: Pro-Comm and Tele-Rad Radio Maintenance Custom"|"Antrim has used Tele-Rad for 10+ years... very pleased with their services."|"877"|"1"|"1" +"880"|"66"|"2011-01-20 08:26:28"|"Re: Pro-Comm and Tele-Rad Radio Maintenance Custom"|"Very happy with TeleRad. Do not have any experience with Pro-Comm."|"877"|"1"|"1" +"881"|"32"|"2011-01-20 08:31:07"|"Re: Pro-Comm and Tele-Rad Radio Maintenance Custom"|"All of our radio systems have been installed by ProComm. Over the years I have purchased & they have installed several repeaters.They have always been very professional & knowledgable."|"877"|"1"|"1" +"882"|"151"|"2011-01-20 09:09:16"|"Re: Pro-Comm and Tele-Rad Radio Maintenance Custom"|"We have always used Tele-Rad and have had good service and a good experience working with them. I don't know anything of the other company."|"877"|"1"|"1" +"883"|"117"|"2011-01-20 09:39:40"|"Re: Pro-Comm and Tele-Rad Radio Maintenance Custom"|"I used Pro-comm in Gladwin Co. for over 15 years. They installed and maintained dispatch consoles and 911 systems. They also won a bid to install 4 public safety repeaters here in Arenac Co. which included tower work, changing out antennas and transmission lines. Harold Stegman Jr. is a second generation president of the company. Been in business a long time and I recommend them. Have no experience with Tele-Rad, but they sound good too."|"877"|"1"|"1" +"884"|"51"|"2011-01-20 09:57:34"|"Re: Pro-Comm and Tele-Rad Radio Maintenance Custom"|"We have used a few people in our county for these types of services, but have always gone back to TELE-RAD. They are up front. Do very good work and step up if something doesn't go well, even if it was done by someone else. Do not know Pro-Comm."|"877"|"1"|"1" +"885"|"104"|"2011-01-20 13:45:47"|"Time duration used for valid call counts"|"When using a recorder to count your calls, what call duration is used? 8 sec, 15 sec, etc.Tim"|"0"|"1"|"1" +"886"|"133"|"2011-01-21 13:31:02"|"Wages and CTO Pay"|"I am working on a comparison: Dispatcher working as a CTO versus Supervisor wage scale. Can you tell me the following information about your center:1)Top Dispatcher Wage, 2)What you pay for CTO Pay, 3)What your Supervisor Wage scale is (start and top). Thanks in advance."|"0"|"1"|"1" +"888"|"3"|"2011-01-21 13:56:12"|"Re: Wages and CTO Pay"|"Jeff, Berrien County top Dispatcher is $46,290, Supv is $38,969-$51,961, CTO pay differential is 2 hours of straight time pay for each 8 hour shift w/trainee, or 1 hour of pay for every 4 hour block."|"886"|"1"|"1" +"889"|"76"|"2011-01-21 14:00:16"|"Re: 911 Goes to Washington"|"The list I have thus far for NENA Goes to Washington (NG2W) 2011 is:Steve LeeseDeeAnn SummersettBob CurrierRich FeoleTim SmithHMBDreama ArnettIf you are attending, please let me know and I will put together the group e-mail so we can plan the appointments and discuss the white paper issues. Thank you! HMB "|"871"|"1"|"1" +"890"|"133"|"2011-01-21 14:01:30"|"Re: Wages and CTO Pay"|"Thanks Dave!"|"886"|"1"|"1" +"891"|"102"|"2011-01-21 14:20:56"|"Re: Wages and CTO Pay"|"Jeff - Our dispatchers top out at $20.98, and they receive a $1.50 per hour extra incentive for every hour they spend as a trainer in a CTO capacity. Supervisor scale is $19.42 - $24.25"|"886"|"1"|"1" +"892"|"25"|"2011-01-21 14:45:25"|"Re: Pro-Comm and Tele-Rad Radio Maintenance Custom"|"Tele-Rad does a fantastic job for CCE. No experience with ProComm."|"877"|"1"|"1" +"893"|"133"|"2011-01-21 14:47:34"|"Re: Wages and CTO Pay"|"Thanks Jason."|"886"|"1"|"1" +"894"|"50"|"2011-01-21 14:53:38"|"Re: Wages and CTO Pay"|"For Lenawee CountyDispatchers---$15.2355 to $19.5097Shift Leaders-$20.9953Training Officers---Per Contract, receive a measly $300 per calendar year"|"886"|"1"|"1" +"895"|"10"|"2011-01-24 09:05:51"|"Legislative Discussion - Feb 4th in Lapeer"|"I wanted to have everyone be prepared to have a discussion regarding legislative issues facing us in 2011. This will be an important topic all year. With the recent changes in Leadership in Lansing, there will be serious challenges raised regarding consolidation."|"0"|"1"|"1" +"896"|"103"|"2011-01-24 10:11:40"|"Re: Legislative Discussion - Feb 4th in Lapeer"|"Any insight on what you have heard coming down the pipe?"|"895"|"1"|"1" +"897"|"21"|"2011-01-24 10:54:09"|"Re: Pro-Comm and Tele-Rad Radio Maintenance Custom"|"Have done business with Pro-Comm for Regional projects, Harold is a consumate professional, and always on top of all issues."|"877"|"1"|"1" +"898"|"10"|"2011-01-24 11:50:00"|"Re: Legislative Discussion - Feb 4th in Lapeer"|"The issue of forced consolidation is not really a dead issue and it is imperative that the Directors be well informed and pro-active as budgets continue to tighten. I believe that Pro-active is the key here... not reactive."|"895"|"1"|"1" +"899"|"10"|"2011-01-24 15:42:03"|"FROM ROSCOMMON COUNTY 9-1-1"|"REQUESTING FROM THE OTHER DIRECTORS, ASKING IF THEY USE \"WIRELESS KEYBOARDS'? AND THE BRAND THEY USE?Please respond to: Patricia Wiley [WileyP@roscommoncounty.net]"|"0"|"1"|"1" +"900"|"138"|"2011-01-24 15:53:43"|"Re: FROM ROSCOMMON COUNTY 9-1-1"|"Our agency looked into them awhile ago and opted not to for a number of reasons:• Potential interference with wireless headsets, other keyboards and wireless phones• Replacement cost• Battery life. No real warning of when they might conk out (such as during a call)• State concerns. Although very, very remote, the state was concerned that someone might be able to link into the signal and extract LEIN info, etc.Also contacted PWiley by email."|"899"|"1"|"1" +"901"|"28"|"2011-01-24 15:53:48"|"SUICIDAL CALLER TRAINING IN MIDLAND"|"Midland County 911 is hosting 911 Training Institute's Building 911 LifeBridges to Suicidal Callers on Feb 24th & Feb 25th, 2011. For registration information please contact 911 Training on-line @ www.911training.net."|"0"|"1"|"1" +"902"|"53"|"2011-01-24 16:08:32"|"Call 911 text messages"|"Not sure if anyone else is receiving calls but it looks like some Facebook subscribers that have Verizon phones and have enabled Facebook to text the messages to their phones are receiving messages that say \"Please make a voice call to 911. Text messages to 911 are currently unavailable.\" According to facebook and yahoo chats that I found on a google search it looks like this has been happening since January 18th. We received a few inquiries from citizens wondering if something was wrong with their family, etc. "|"0"|"1"|"1" +"903"|"144"|"2011-01-24 16:40:17"|"Re: Wages and CTO Pay"|"Jeff-East Lansing Dispatchers top pay is $48,900, no supervisors and CTO's get 1 hour of OT per DOR"|"886"|"1"|"1" +"904"|"45"|"2011-01-25 09:52:55"|"Surcharge Renewal-Public Information"|"My Board of Commissioners just approved placing our surcharge renewal on the May ballot. I am looking for any public informational formats you used. I have our previous material but looking for fresh ideas."|"0"|"1"|"1" +"905"|"104"|"2011-01-25 11:33:09"|"Re: Surcharge Renewal-Public Information"|"Jim, I will send you a copy of the little tri-fold handout that I used, though I think the biggest impact was the use of yard signs depicting 911 VOTE. Unfortyunately, you can't use surcharge money to buy them.Tim"|"904"|"1"|"1" +"906"|"104"|"2011-01-25 11:35:46"|"Re: Legislative Discussion - Feb 4th in Lapeer"|"I've discussed this with Bian Caslley (Lt Gov) when he was still our Sen nominee, and he indicated that he was opposed and it was not going to happen. That said, things can change quickly.Tim"|"895"|"1"|"1" +"907"|"106"|"2011-01-25 13:19:52"|"Re: FROM ROSCOMMON COUNTY 9-1-1"|"We implemented wireless keyboards last year and we went back to tethered keyboards because of the battery issue posted previous"|"899"|"1"|"1" +"908"|"53"|"2011-01-25 18:51:12"|"Re: Call 911 text messages"|"Known Issues on FacebookSome people using Facebook Mobile with Verizon were receivingmisdirected text messages referring to \"911.\" Verizon found the cause ofthe issue and has fixed it."|"902"|"1"|"1" +"909"|"73"|"2011-01-26 08:23:06"|" Additional mandated ANI / ALI info?"|"A police chief that has a contact in a higher education facility asked me a question and I advised I would see what the members knew. He was told that there was some mandated legislation that they needed to comply with that required them to identify the building and room numbers of where the 911 calls are coming from. His concern was that this was not budgeted for and that it would be a major cost to overhaul their phone system. Thanks "|"0"|"1"|"1" +"910"|"90"|"2011-01-26 08:34:12"|"Re: Surcharge Renewal-Public Information"|"Jim, I will send you a few items from our 2008 ballot proposal.Good Luck sir!Doug Sanford - Hillsdale County"|"904"|"1"|"1" +"911"|"32"|"2011-01-26 08:57:51"|"Re: Surcharge Renewal-Public Information"|"I will send you a copy of a power point that was used for all of our informational meetings that were held thru-out Gratiot County during our succesful August 2010 election. Good Luck Jim!"|"904"|"1"|"1" +"912"|"117"|"2011-01-26 09:08:14"|"InterAct Systems"|"If you use InterAct equipment for your 911 or administrative phone I would be interested in your opinion of same. Thanks."|"0"|"1"|"1" +"913"|"108"|"2011-01-26 09:13:45"|"Re: Additional mandated ANI / ALI info?"|"MLTS (Multi-Line Telephone Service) administrative rules are being considered by Public Service Commission. The last I knew, the proposed rules have not moved forward unless MPSC is now seeking input....."|"909"|"1"|"1" +"914"|"32"|"2011-01-26 09:38:13"|"Re: InterAct Systems"|"We use InterAct CAD & GEO Mapping. We do not have 911 or admin phones thru InterAct."|"912"|"1"|"1" +"915"|"38"|"2011-01-26 09:41:24"|"Re: Additional mandated ANI / ALI info?"|"This is the informal draft put out last August for comments. It has not yet taken effect from what I know..DEPARTMENT OF ENERGY, LABOR, AND ECONOMIC GROWTHPUBLIC SERVICE COMMISSIONEMERGENCY 9-1-1 SERVICESMultiline Telephone SystemsFiled with the Secretary of State on These rules become effective immediately upon filing with the Secretary of State unless adopted under sections 33, 44, or 45a(6) of 1969 PA 306. Rules adopted under these sections become effective 7 days after filing with the Secretary of State.(By authority conferred on the public service commission by sections 405 and 413 of 1986 PA 32 as revised, MCL 484.1405 and 484.1413)R 484.XX1, R 484.XX2(etc.) are added to the Michigan Administrative Code as follows:PART 1. GENERAL PROVISIONSR 484.XXX Applicability Rule 1.(1) These rules apply to multiline telephone systems as defined in Part 1, Rule 2 of these rules.(2) Provisions of these rules shall be mandatory no later than December 31, 2011.R 484.XXX Definitions Rule 2. (1) As used in these rules:(a) “Act” means the Emergency 9-1-1 Service Enabling Act, P.A. 32 of 1986, as revised.(b) “Alternative Methods of Notification” means an internal system exists to locate the communications device used to make a 9-1-1 call and to initiate an emergency response. (c) “Communications device” means a device capable of accessing, connecting with or interfacing with a 9-1-1 system, exclusively through the numerals 9-1-1, by dialing, initializing, or otherwise activating the 9-1-1 system through the numerals 9-1-1 by means of a local telephone, cellular telephone, wireless communications device, interconnected voice over the internet device, or any other means.(d) “Enhanced 9-1-1” or “E9-1-1” means an advanced form of 9-1-1 service that transmits the caller’s telephone number to the public safety answering point, for cross-referencing with an address database to determine the caller’s location, which is relayed to a video-monitor for the emergency dispatcher to direct public safety personnel responding to the emergency.1(e) “Multiline telephone system” or “MLTS” means a system comprised of common control unit(s), telephone sets with unique telephone numbers, and control hardware and software. (f) “Multiline Telephone System Operator” or “MLTS operator” means a service user who owns, leases or rents from a third party, and operates a MLTS.(g) “Specific Location” means a room or unit number, or room name, or equivalent unique designation of a portion of a structure or building to which a 9-1-1 emergency response team may be dispatched and the caller quickly located that is not larger than 7,000 square feet. PART 2. MULTILINE TELEPHONE SYSTEM OPERATOR RESPONSIBILITIESR 484.XXX Multiline Telephone System Operator Responsibilities Rule 3. 1. A MLTS operator shall assure that the system is capable of routing 9-1-1 calls to the 9-1-1 network, and answered by a primary PSAP, in a manner that the calls result in accurate ALI and ANI that can be verified in the 9-1-1 location database and include the specific location of the communications device. 2. (a) For a building having its own street address and containing an occupied area of 40,000 square feet or less, all located on a single floor and on a single contiguous property; the MLTS operator shall identify the specific location of each communications device, including the street address. (b) For a building having its own street address and containing an occupied area of more than 40,000 square feet on multiple floors; the MLTS operator shall identify the specific location of each communications device including the street address and building floor. (c) For separate buildings, using one MLTS, containing a total occupied area between 7,000 square feet and 40,000 square feet on multiple floors and on a single contiguous property having a common public street address; the MLTS operator shall identify the specific location of each communications device in each building, including the street address, building floor and any unique building identifier, if applicable. (d) For separate buildings, using one MLTS, containing an occupied area of more than 40,000 square feet, all located on a single floor and on a single contiguous property and having a common public street address; the MLTS operator shall identify the specific location of each communications device in each building, in addition to the street address.3. Communications devices that do not have three digit dialing of 9-1-1 shall have 9-1-1 dialing instructions posted on or within five feet of each communications device. 2PART 3. EXEMPTIONS R 484.XXX Exemptions Rule 4 (1) The MLTS operator is exempt from the specific location identification requirements if the building maintains, on a 24-hour basis, an alternative method of notification and adequate means of signaling and responding to emergencies including, but not limited to, a communications system that provides the specific location of 9-1-1 calls from within the building or the building is serviced with its own appropriate medical, fire and security personnel. (2) MLTS operators not serviced by Enhanced 9-1-1 service are exempt until Enhanced 9-1-1 is available. (3) A MLTS operator that is not technically capable of enabling specific location information be transmitted, on the mandatory date set in the Act, may request a temporary exemption from the commission. PART 4. REMEDIES AND PENALTIESR 483.XXX Remedies and Penalties Rule 5. Remedies (1) MLTS operators in violation of the Act after December 31, 2011 must provide the commission and the committee information on the failure to meet the deadline and within 60 days of the violation provide a plan to remedy the failure within six months. Rule 6. Penalties(1) MLTS operators in violation of the act after December 31, 2011 may be assessed a fine by the commission from $500.00 to $5,000.00 per offense. 3"|"909"|"1"|"1" +"916"|"51"|"2011-01-26 11:55:51"|"MCDA LODGING ON THURSDAY NIGHT"|"I have information on a hotel in Lapeer. Vic Martin said it is a nice place to eat and drink and sleep.LAPEER BEST WESTERN770 West St. (1 block from 911 Center)810 667 9444Lapeer, MI 48446Govt. rate $65.00Just in case you are coming in early. Andy"|"0"|"1"|"1" +"917"|"94"|"2011-01-26 12:45:30"|"Re: Wages and CTO Pay"|"Meceola Central Dispatchtop dispatcher wage 2011 - $35318.00Supervisor wage - .78 cents per hour over top dispatcher wage.CTO pay .50 cents per hour while training."|"886"|"1"|"1" +"918"|"101"|"2011-01-26 14:47:21"|"911 Goes to Washington"|"Any female traveling to Washington looking to save $ on hotel, send me an e-mail. I tried to be very careful in the wording of this e-mail Lloyd--"|"0"|"1"|"1" +"919"|"38"|"2011-01-26 16:01:18"|"Re: 911 Goes to Washington"|"Ouch.. "|"918"|"1"|"1" +"920"|"133"|"2011-01-26 16:26:02"|"Re: Wages and CTO Pay"|"Thanks everyone; much appreciated!"|"886"|"1"|"1" +"921"|"133"|"2011-01-26 16:30:40"|"Re: Additional mandated ANI / ALI info?"|"Back in mid-December I asked HMB where the MLTS was at with the Public Service Commission. This is her response (which came from K. Norcross): As a quick follow-up your recent question about the status of MLTS. There is no news from the MPSC on the MLTS rule making. At the SNC meeting last week Karen Norcross updated the group that there is no update, it is still going through the process at the MPSC. (Same with dispatcher training standards.) HMB"|"909"|"1"|"1" +"922"|"67"|"2011-01-27 09:42:46"|"Detroit on EMS calls"|"Here is a news article on ems in detriot EMS calls and 911http://www.detnews.com/article/20100916/METRO08/9160409/Detroit-paramedics-fear-they-re-losing-the-battle-to-save-lives "|"0"|"1"|"1" +"923"|"117"|"2011-01-27 11:27:53"|"Rolled LEIN Printer Paper"|"Anyone have a source for rolled LEIN Printer Paper, or have any leftovers for sale that they don't intend to use any more? Internet searches aren't revealing any that I can find. "|"0"|"1"|"1" +"924"|"144"|"2011-01-27 12:04:31"|"Re: Rolled LEIN Printer Paper"|"Up until about 2 years ago, we were only able to get it through Michigan State University Stores. www.universitystores.msu.edu"|"923"|"1"|"1" +"925"|"155"|"2011-01-27 12:27:51"|"Re: Rolled LEIN Printer Paper"|"We use Advanced Marketing Partners. 734.422.7180. "|"923"|"1"|"1" +"926"|"106"|"2011-01-27 13:50:19"|"Re: Rolled LEIN Printer Paper"|"We have three or four boxes if you want them"|"923"|"1"|"1" +"927"|"90"|"2011-01-27 16:17:20"|"Re: Rolled LEIN Printer Paper"|"We only have 9 rolls left but they are yours if you want them. I can bring them to Lapeer on the 4th of Feb to the MCDA meeting if you plan to attend, or we can make other arrangements."|"923"|"1"|"1" +"928"|"133"|"2011-01-27 18:33:12"|"Moto Article - State Contracts vs bid"|"This article is so amazing yet so true. Regardless of State contracts, this is a perfect example why a competitive bid should be used. http://www.chicagotribune.com/news/local/ct-met-radio-contract-new-20110126,0,7241199.story"|"0"|"1"|"1" +"929"|"142"|"2011-01-28 14:47:10"|"Re: Rolled LEIN Printer Paper"|"We use Miller's Action Office Supply @ $51.51 a case. The number is 906-863-7855."|"923"|"1"|"1" +"930"|"116"|"2011-01-31 10:58:26"|"Vonage Surcharge"|"I'm hoping one of the surcharge counties have run into this.I received the Vonage America Surcharge for October to December showing they had 122 non-bracketed, and did not submit surcharge.I asked Harriet and she didn't know, but referred me to the Vonage Contact on the SNC website. The Vonage contact has a bad email address AND a bad telephone number (I verified it with the unhappy lady that answered the phone)Does anyone know what non-bracketed mean? Thanks."|"0"|"1"|"1" +"933"|"76"|"2011-01-31 11:11:45"|"Re: Vonage Surcharge"|"I have made contact with Vonage to let them know the information we have from them is incorrect."|"930"|"1"|"1" +"935"|"116"|"2011-01-31 11:19:36"|"Re: Vonage Surcharge"|"Thanks Harriet. I sent your assistant an email advising her. Now I just need to know if anyone has an answer to what my real question is, what is a non-bracketed phone? I would imagine they aren't paying the state surcharge either"|"930"|"1"|"1" +"936"|"70"|"2011-01-31 11:31:07"|"MCDA MEETING FEB 4, 2011 DIRECTIONS"|"FOR THOSE ATTENDING THE MCDA MEETING ON FRIDAY, FEB 4. IT WILL BE HELD AT THE LAPEER COUNTY CENTRAL DISPATCH CENTER 2332 W. GENESEE STREET IN LAPEER. FOR THOSE COMING ACCROSS I 69, TAKE EXIT 155, M24 NORTH TO THE THIRD STOP LIGHT (GENESSE STREET) GO WEST ON GENESEE TILL YOU SEE NATIONAL GUARD ARMORY, JUST PAST NG ARMORY IS LAPEER CITY POLICE/FIRE, WE ARE DIRECTLY BEHIND THE CITY POLICE/FIRE STATION. THOSE COMING FROM THE NORTH ON M 24, ONCE YOU PASS THE HOSPITAL, AT THE THIRD LIGHT (GENESEE STREET) TURN WEST AND FOLLOW SAME DIRCTIONS AS ABOVE. WE LOOK FORWARD TO SEEING EVERYONE ON FRIDAY. SAFE TRAVELS"|"0"|"1"|"1" +"937"|"76"|"2011-02-01 12:39:17"|"Re: Vonage Surcharge"|"Vonage Irene Brennan 732-444-2324 Irene.brennan@vonage.com "|"930"|"1"|"1" +"938"|"66"|"2011-02-03 11:09:09"|"Minutes and Agenda are posted"|"The draft agenda for 2/4/11 and draft minutes from 12/3/10 are now posted."|"0"|"1"|"1" +"939"|"116"|"2011-02-03 12:11:13"|"Re: Vonage Surcharge"|"Other surcharge counties may want to double check Vonage if they are in their area. Vonage had not submitted to us for the last two quarters, but that will be corrected. "|"930"|"1"|"1" +"940"|"151"|"2011-02-03 15:34:31"|"Spoofing"|"Has anyone had any problems with spoofing? Does anyone know if the bill has passed to make spoofing illegal in Michigan?Thanks Andrea"|"0"|"1"|"1" +"941"|"20"|"2011-02-03 15:49:07"|"FOIA Process and Coordinator"|"We are looking to change our processes for FOIA Requests, in regards to who does the request; currently our FOIA Coordinator is the County Admin Assistant, in our process, we put the information for the request together and send it to her. Who is your FOIA Coordinator, and what process do you use? Thank you. Please feel free to email me responses at tbruce@allegancounty.org"|"0"|"1"|"1" +"942"|"118"|"2011-02-04 10:37:04"|"LEIN and DNR"|"After our LEIN audit which we passed with flying colors we were told CD could no longer run any LEIN for DNR. Has anyone else heard of this in their centers and if so did you find a way around this?Email me: yatsk@clareco.net"|"0"|"1"|"1" +"943"|"49"|"2011-02-04 10:44:28"|"Re: FOIA Process and Coordinator"|"Our FOIA Coordinator is the County Administrator as well and we use the same process as you."|"941"|"1"|"1" +"944"|"53"|"2011-02-04 10:49:36"|"Re: LEIN and DNR"|"You just need to have their ORI authorized under your ORI which will take a letter from DNR administration and you submitted to LEIN for approval. "|"942"|"1"|"1" +"945"|"151"|"2011-02-04 13:37:27"|"IT Support"|"Can you tell me if you take care of IT issues by your staaff (internally) or do you use an external company? If you take care of this externally who does this and where are they located.Thanks Andrea"|"0"|"1"|"1" +"946"|"104"|"2011-02-04 14:38:32"|"Re: IT Support"|"We use the Montcalm County IT person, but do pay an annual fee for the privilege.Tim"|"945"|"1"|"1" +"947"|"66"|"2011-02-04 17:47:55"|"Harriet's report to MCDA 2-4-11"|"MCDA report for 2-4-11The Kimball recommendation for a project plan for an IP-based NG9-1-1system for MichiganThe recommendation was received by the SNC and has been posted on the web site. Based on the input from the initial post-report question (April 2010) and the Engagement Sessions this past fall, Kimball has recommended that a prime contractor system be pursued. In a nutshell, what this means is that the SNC should progress toward looking into contracting with a provider for services. This prime contractor would be responsible for assuring the connection of the regional projects and all areas that do not have their own systems, but there is still a lot that needs to happen in the meantime to get to there. Some of these things include: addressing issues in the statute that are policy/regulatory matters (for instance; the statute addresses telephone companies as the service providers, but not alternative services, determining governance, etc.), and technical issues which include, but are not limited to; system security and traffic capacity). The SNC’s Legislative Action Subcommittee and Emerging Technology Subcommittees are beginning to look into options and directions. Please take a look at the December 2010 Kimball PowerPoint and the report on line at the SNC’s web site. If you have any questions, please don’t hesitate to give me a call. There will be more detail and an update at the Spring Technology Seminar in April.9-1-1 Emerging Technologies Forum:Save the date! The State 9-1-1 Office and the Emerging Technology Subcommittee are hosting a spring seminar at the MSP Training Academy on April 13th. Topics will include: NG9-1-1, narrow-banding, and new cellular technologies. The forum will start mid-morning and last until mid-afternoon, lunch will be provided. More details will be coming out soon.Training Update: Training Fund Applications: The CDs went out the beginning of December. The deadline is February 11th. The review meeting is February 24th. PSAPs will be notified of their determinations within a week of the meeting. So far, we have received 86 applications.Training Standards: The MPSC legal staff is working on the proposed rules for training standards. Based on the last rule making in the MPSC Telecommunications Division, they expect that once they have gone through their research process (such as the regulatory impact statement), the comment process will take about 12 weeks.9-1-1 Efficiencies Subcommittee (NES):Jim Fyvie represents the MCDA on the NES. The group had its first meeting on December 7th and has met twice in January. They plan to develop a document for the legislature that covers five points, they are:1) Do we have a database of the 171 PSAPs? Perhaps inventory them by population in those municipalities, and then find similar agencies. 2) Show examples of consolidations that have worked and why. Interview the centers who have gone through this process. 3) Develop a list of best practices and have others contribute to that list. Use items from centers that have already consolidated. 4) Develop an inventory of barriers to consolidation and give solutions, if possible. 5) Develop a list of problems with large (mega) PSAPs. Are large centers good or bad? There’s some additional information that we will be asking the directors for in the Annual Report forms that the NES needs your help on. There will also be an e-mail survey going out to all 9-1-1 directors in the next few weeks. We aren’t trying to make more work for you, (Jim will talk more about the NES and its goal in collecting the data that is being sought from the MCDA members.) Miscellaneous:NSI – Thank you for support of the filing asking the FCC to address the non-service initialized phones, it has been filed with the FCC. "|"0"|"1"|"1" +"948"|"51"|"2011-02-05 16:08:15"|"Re: FOIA Process and Coordinator"|"Our FOIA administrator is our County Prosecuter, however, each department, including 9-1-1 does there own and bills the requester. We use the Administrator only when we have an issue. As you know, almost anything is releasable expect for those very few items. I do check with law enforcement before anything goes out in case they the incident is still under investigation."|"941"|"1"|"1" +"949"|"116"|"2011-02-07 08:16:01"|"Re: Spoofing"|"I'm not sure what spoofing is.Maybe like the threat to shoot up NMU's campus?"|"940"|"1"|"1" +"950"|"116"|"2011-02-07 08:18:03"|"Re: FOIA Process and Coordinator"|"Our FOIA Administrator is the County Administrator.I check with the Prosecutor before I realease anything that could be related to a open case or sensitive information"|"941"|"1"|"1" +"951"|"95"|"2011-02-07 09:08:04"|"Re: IT Support"|"We have a full time IT Manager that works for us at Ottawa 911."|"945"|"1"|"1" +"952"|"95"|"2011-02-07 09:10:02"|"Re: FOIA Process and Coordinator"|"We have a FOIA officer that works for us on staff. Her title is Records Supervisor. Call if you want to discuss. Thanks Tim Smith Ottawa 911"|"941"|"1"|"1" +"953"|"62"|"2011-02-07 11:08:32"|"Re: IT Support"|"We use the County IT and this service is included in our Indirect Costs to the county."|"945"|"1"|"1" +"954"|"87"|"2011-02-07 15:49:29"|"Chippewa County Hosting 911 Liability - DV Trainin"|"Success Communications Inc. is presenting 9-1-1 Liability and Domestic Violence Training in Sault Ste. Marie. 9-1-1 Liability is March 15 and March 17, and the Domestic Violence Training is March 16 and March 18. For additional information or to register for one or more of these sessions contact Success Communications at 517-543-6141."|"0"|"1"|"1" +"957"|"2"|"2011-02-08 11:25:02"|"Tracking incoming Admin lines"|"Does anyone have an easy way of getting information from AT&T on the number of calls we get in a year on our admin lines? Sherri Kessel referred me to the subpoena department, but it just seems like an awful lot of hoops to jump through. Any suggestions?"|"0"|"1"|"1" +"958"|"39"|"2011-02-08 11:32:28"|"Re: IT Support"|"We have a IT person on staff. The two counties both contract out for their IT needs. Occasionally we pay for assistance and have used Optimal Solutions out of Grand Rapids."|"945"|"1"|"1" +"959"|"44"|"2011-02-08 11:53:24"|"Re: IT Support"|"We have an our own IT person at central dispatch....full time. He is also our MSAG coordinator."|"945"|"1"|"1" +"960"|"66"|"2011-02-08 11:53:35"|"ATT Frontier NG/911 Presentations in Lansing Feb17"|"You are invited to two educational presentations by AT &T and Frontier Communications. These presentations will be held on Thursday, February 17, 2011 beginning at 9:00 a.m. at Michigan State Police Headquarters, 333 S. Grand Avenue, Lansing in the 1917/Millennium Conference Room. During these presentations, AT&T and Frontier will discuss future technology including Next Generation 9-1-1 systems. While this is not an official SNC or Legislative Action Subcommittee meeting, the SNC felt it would be something that you would be interested in attending and would allow you to ask questions of the representatives of these two companies."|"0"|"1"|"1" +"961"|"156"|"2011-02-08 12:07:39"|"Re: ATT Frontier NG/911 Presentations in Lansing F"|"Do we need to RSVP with anyone? I have a couple of staff members that I would like to attend with me."|"960"|"1"|"1" +"962"|"76"|"2011-02-08 12:11:42"|"Re: ATT Frontier NG/911 Presentations in Lansing F"|"Yes. Please rsvp to my assistant, Janet Hengesbach at hengesbj@michigan.gov. "|"960"|"1"|"1" +"963"|"76"|"2011-02-08 12:11:51"|"Re: ATT Frontier NG/911 Presentations in Lansing F"|"Yes. Please rsvp to my assistant, Janet Hengesbach at hengesbj@michigan.gov. "|"960"|"1"|"1" +"964"|"133"|"2011-02-08 12:39:31"|"Re: Tracking incoming Admin lines"|"We use a reporting system built into our Phone System. However, if you don't have that there may be some type of query on your recording system that would allow you to pull the data and at least estimate the #."|"957"|"1"|"1" +"965"|"50"|"2011-02-08 13:25:42"|"AED Grant"|"Has anyone or does anyone know someone that has been approved for an AED grant?Local Hospital Coordinator is working on a grant and would like assistance on verbiage to be able to get AED for patrol vehicles?Your assistance would be greatly appreciated."|"0"|"1"|"1" +"966"|"116"|"2011-02-08 13:40:23"|"Re: Tracking incoming Admin lines"|"did you try Steve Smith? We get ours on our MIS system so I have never tried anyone else to get the info."|"956"|"1"|"1" +"967"|"108"|"2011-02-08 15:21:02"|"Consolidation - Detroit Free Press"|"COMMUNITIES WARY OF TYING STATE FUNDS TO SERVICE SHARINGBy Karen Bouffard, Detroit News Lansing Bureau2/7/11 Lansing - Local officials are eager to share services but are wary of the governor's proposal to link consolidation to state revenue payments. Municipal and union officials said incentives could spur creation of regional authorities and cover some of the hefty planning costs. But they don't want their funding docked if they don't consolidate. Auburn Hills City Manager Pete Auger said he doesn't want his community ordered to consolidate or told how to do it. \"Give us control of our own destiny,\" Auger said. \"Let us try some things and see how it works.\" Gov. Rick Snyder proposed the measure in his State of the State address in January but provided no details on what the new rules would be for distributing sales tax revenue to municipalities. Most officials agree substantial savings can be realized when communities combine services. The cities of Roseville, St. Clair Shores and Eastpointe are expected to save a total $830,000 annually under the Southeast Regional Emergency Services Authority, which opened a joint police, fire and emergency dispatch center in Roseville in December. Roseville Deputy Police Chief James Berlin said consolidation is the \"wave of the future\" because drops in revenue have made it increasingly difficult for communities to afford multiple departments. According to the Michigan Municipal League, about $4 billion in state revenue intended for local communities has been diverted over the past decade to help balance the state budget. At the same time, communities have suffered declines in property tax revenue as home values have plummeted with the recession. The MML last week released its \"21st Century Communities\" plan in response to Snyder's proposal. The plan shed light on challenges cities face when they try to merge services, such as renegotiating contracts for multiple union groups. Critic cites vaguenessThe league asked for reforms to laws they say make it harder for communities to consolidate, including changes in binding arbitration rules they claim result in higher wages under mergers. The Michigan Professional Fire Fighters Union opposes changing the arbitration rules. \"What we're seeing is a general belief at the state level that they need to do something to force cuts statewide on local public employees, and it's based on a misconception that we haven't already given or aren't continuing to give concessions,\" union President Mark Docherty said. Docherty said the union generally supports consolidation, but he's bothered by the vagueness of Snyder's proposal. \"Our concern with Snyder is he wants to tie revenue with consolidation,\" Docherty said. \"How does that take into account communities that have already consolidated, or communities where consolidation isn't appropriate?\" Forming Macomb County's SERESA took years of start-and-stop negotiations, and \"millions\" in startup costs, according to Christine Andrysiak, a consulting manager with Plante & Moran who was brought in to facilitate the process. Financial incentives to defray startup costs would encourage more communities consider consolidation, she said. \"(Expenses include) the study to see if it's feasible, the study to look at financial projections, legal costs, labor costs to look at the contracts, technology and facility infrastructure costs,\" Andrysiak said. The governor will provide more details of his plan when he presents his fiscal year 2012 budget to the Legislature on Feb. 17, according to Snyder spokeswoman Sarah Wurfel. \"(Snyder) is looking forward to getting as much input as possible from the local governments,\" Wurfel said. \"He's looking at the entire (revenue-sharing) system, and how to do business in a different way and create efficiencies and better value.\" A second lookMomentum appears to be building in the Legislature for a second look at Michigan's revenue-sharing system. Ari Adler, spokesman for House Speaker Jase Bolger, said communities need to consider cost-cutting measures such as consolidation. \"The local municipalities were relying heavily on revenue from the state, and if we don't have revenue to share that's obviously a problem,\" Adler said. \"If more revenue is not available you have to rely on less spending. That's where we are at the state level and I think a lot of that is going to filter down to the local level as well.\" "|"0"|"1"|"1" +"968"|"151"|"2011-02-09 08:45:09"|"Re: Spoofing"|"Spoofing is where you can fool the caller id to show incorrect information. So you may have a 911 call come in and when you send the help needed there is no emergency at the residence."|"940"|"1"|"1" +"969"|"104"|"2011-02-10 10:17:27"|"Voice Recorders"|"Anyone have advice on a reliable voice recorder. I currently use DSS Equature but would like to see other options.Thanks Tim"|"0"|"1"|"1" +"970"|"104"|"2011-02-10 10:18:36"|"Voice Recorders"|"Anyone have advice on a reliable voice recorder. I currently use DSS Equature but would like to see other options.Thanks Tim"|"0"|"1"|"1" +"971"|"51"|"2011-02-10 10:27:09"|"Re: Voice Recorders"|"We use Van Belkum Voice and Data out of Grand Rapids. Have for many years."|"970"|"1"|"1" +"972"|"151"|"2011-02-10 10:52:43"|"Re: Voice Recorders"|"We also use VanBelkum as a matter of fact we just got aproval to upgrad to the Nice NPX voice recorder. What I really like about this one is if you have traffic where they have walked on each other with this you can play back what you did not hear. It is going to work great for the dispatchers who get frustrated when fire walks on law for example. Andrea"|"970"|"1"|"1" +"973"|"70"|"2011-02-10 11:36:54"|"Re: Voice Recorders"|"We use the DSS equature, we are going to the MPSCS State 800 Digital system with the Motorola 7500 and DSS will not currently work. Thanks to Loydster in Flint, Bob Klink in Tuscola and my tech guy, DSS is now working with Motorola to accomplish that. We are in hopes that it will be completed within the next year. We did look at NICE recording, extremely $$$ plus $$$ maintanence fee. Good Luck."|"970"|"1"|"1" +"974"|"138"|"2011-02-11 08:42:43"|"In-house fire training"|"Anyone have/use continuing education type training for fire events that can be done in-house? "|"0"|"1"|"1" +"975"|"156"|"2011-02-11 08:45:44"|"Re: In-house fire training"|"We have been talking about it in Monroe."|"974"|"1"|"1" +"976"|"10"|"2011-02-11 11:45:13"|"Re: Tracking incoming Admin lines"|"Our phone tracks Admin lines - we have VESTA PALLAS"|"956"|"1"|"1" +"977"|"103"|"2011-02-11 14:11:30"|"Re: In-house fire training"|"Check out this free online web training on Fire extinguishers..http://www.fireextinguisher.com/Again it is web based and easy to use. Also a review of fire escape plans or fire emergency plan review is always a good thing. Maybe an officer from a local FD can come and facilitate a very short table top discussion with staff, or do a review of plans that you have for possible updating. Most FD's are very cooperative in those type of educational and prevention training."|"974"|"1"|"1" +"978"|"39"|"2011-02-15 09:13:47"|"durable American Flags"|"We are looking for a company that sells durable American flags for outdoor use (6 x 10). We go through flags on our windy hill pretty fast. The last ones I bought were from Conserv Flag, but they have raised their prices and are now $150 a flag for their most durable, wind resistant flag. If you have found a flag company you are happy with, please pass the info on to me at rich911mi@aol.com or post it here. Thanks!"|"0"|"1"|"1" +"979"|"38"|"2011-02-15 12:22:48"|"Re: durable American Flags"|"http://www.americantradition.com/eo/eo.exe/cart/flags/viewcategory?id=40"|"978"|"1"|"1" +"980"|"32"|"2011-02-15 15:10:32"|"Re: durable American Flags"|"Rich, for the last 4 years I have used Liberty Flag & Specialty.I usually can fly it for about 6 mo. A 4'X6' flag runs about$40 (www.Liberty-Flags.com)800-274-7001"|"978"|"1"|"1" +"981"|"62"|"2011-02-16 11:16:43"|"Re: durable American Flags"|"Another place to check is americanflagstore.com"|"978"|"1"|"1" +"982"|"39"|"2011-02-16 12:32:31"|"Financial policies"|"If your center has a investment policy and/or a bank selection policy for depositing funds, please send them to me at rich911mi@aol.com. Thanks!"|"0"|"1"|"1" +"983"|"133"|"2011-02-16 17:01:52"|"Re: Financial policies"|"I emailed you a compressed folder containing all of our fiscal policies."|"982"|"1"|"1" +"984"|"133"|"2011-02-16 17:05:55"|"Re: Voice Recorders"|"We use DSS Equature and are happy with the product as well as the service $$."|"970"|"1"|"1" +"985"|"156"|"2011-02-17 08:08:25"|"Re: Financial policies"|"Could you email that to me also? jeremyjennings1@gmail.com"|"982"|"1"|"1" +"986"|"76"|"2011-02-18 10:30:16"|"Dr. Oz Show"|"I received a call from Allison Markowitz at the Dr. Oz show this morning. She is looking for some stories about 9-1-1 to do a show in which they re-unite a 9-1-1 caller with a dispatcher that helped them in the course of an extreme call. If you can reach out to your PSAPs to see if they could assist her, she'd really appreciate it. Please see the info below from her with more details and her contact information. I have also directed her to NENA Nat'l.National Daytime TV Show 911 Emergency Story· A national daytime medical tv show is doing a story about 911 emergencies and looking to reunite a 911 dispatcher with the caller. · Looking for any medical stories (heart attack, car crash, choking etc) where the person called 911 and the dispatcher helped save their life. · Please contact Allison Markowitz at 212 259 1533 or amarkowitz@zoco.com for details."|"0"|"1"|"1" +"987"|"133"|"2011-02-18 10:56:01"|"Re: Financial policies"|"Sent them to your email."|"982"|"1"|"1" +"988"|"145"|"2011-02-21 14:41:36"|"MI NENA Meeting February 25, 2011"|"The next MI NENA meeting is this Friday, February 25, 2011 at Calhoun County Consolidated Dispatch Center in Marshall, MI. The Agenda, location of the center and training info are on the website: www.michigannena.org. Training in the afternoon on Grants. ENP meeting at 8am with the General meeting at 10am. See you there!"|"0"|"1"|"1" +"989"|"71"|"2011-02-23 16:33:42"|"MSP Rockford Regional Center Closing Apr 16, 2011"|"As a result of budgetary cuts, the Rockford Regional Communication Center will be closed effective April 16, 2011. Regional dispatch support of the Fifth and Sixth District operations will consolidate into our Lansing Regional Communication Center. During the transition, Fifth District traffic will be transferred to our Negaunee Center, and Sixth District will be transferred to our Gaylord Center until the Lansing Center is equipped and staffed to support the additional workload. Local centers in these Districts should continue to call “Station 50” on STATW5 and “Station 60” on STATW6 to request communications support via MPSCS radio. Rockford is the third MSP Regional Center closed through consolidation to support operational efficiencies and budgetary reductions in the past five years. "|"0"|"1"|"1" +"990"|"116"|"2011-02-23 18:46:42"|"sick leave"|"I was wondering if anyone had anything on sick leave use that would cover an employee calling in sick without enough sick leave to cover their time. My stand is that with a doctor's excuse they can use vacation to supplement their sick hours. Also interested in what your sick leave use policy says.I was also wondering if anyone with 10 hour shifts had an overtime call in procedure they could share.What do you pay your employees who are working on a holiday? What about if they are a part time employee? If you have any comments or suggestions on these subjects, please email them to me at dwormwood@menomineeco.comContract negotiation time.Thanks."|"0"|"1"|"1" +"991"|"94"|"2011-02-24 11:48:14"|"Re: IT Support"|"Meceola has a full time IT person on staff and my part time secretary assistant also helps there too. "|"945"|"1"|"1" +"992"|"116"|"2011-02-24 14:11:21"|"overtime"|"Does anyone have anything specifying the number of hours that can be worked in a day or the number of hours off between shifts? Thanks, Deb"|"0"|"1"|"1" +"993"|"17"|"2011-02-25 06:44:37"|"Re: overtime"|"Below is our contract language.No employee shall be subject to overtime assignments if off on vacation, paid personal time orleave of absence of a personal nature. No employee shall be required or permitted to work inexcess of sixteen (16) hours in a twenty-four (24) hour period inclusive of overtime except inemergencies or exceptional circumstances with authorization from the Sheriff or his or herdesignee."|"992"|"1"|"1" +"994"|"101"|"2011-02-25 11:54:31"|"Re: overtime"|"No more than a twelve hour shift with at least 8 off in between unless approved by the Director"|"992"|"1"|"1" +"995"|"38"|"2011-02-26 16:36:01"|"Buzz word.. Consolidation"|"http://www.mlive.com/news/flint/index.ssf/2011/02/state_rep_richard_hammel_says.htmlLloyd"|"0"|"1"|"1" +"996"|"101"|"2011-02-26 17:09:15"|"Re: Buzz word.. Consolidation"|"Hope you can be successful-very emotional until focus is on what is best for the taxpayers who support our centers and the citizens and visitors who need our help."|"995"|"1"|"1" +"997"|"67"|"2011-02-28 12:38:59"|"EMS on NG911"|"Here is link on the comments NG911 for EMShttp://www.nasemso.org/Projects/CommunicationsTechnology/documents/NG-9-1-1CommentsEMSfinal022511.pdf"|"0"|"1"|"1" +"1019"|"71"|"2011-03-03 17:56:46"|"Re: Rockford Closing"|"Wow, it's interesting what buzz a local, weekly paper has generated. For the record, Tiffany Brown from the MSP Public Information Office contacted the Rockford Independant yesterday to correct the information relayed in the article. No 911 calls – cellular or otherwise - from within the 5th and 6th district will be routed through Lansing or Gaylord. MSP Rockford was responsible for out-county cellular 911 calls, but that responsibility was turned over to the Kent County Sheriff’s Department effective December 31, 2010. The public will not be effected by the closure of the Rockford center as 911 calls will be handled by the County and the City of Grand Rapids. As stated in my earlier post, all 5th and 6th district radio traffic and administrative calls will be transferred to Negaunee and Gaylord as an interim step until our Lansing center is appropriately staffed and equipped. Steve, thanks for forwarding to Kent County, I'm sure they appreciated the head's up, and thanks to everyone for your concern for the employees who face lay off or have to relocate to retain their jobs. "|"1009"|"1"|"1" +"999"|"48"|"2011-02-28 17:54:28"|"Telelanguage Services"|"We have used Language Line Services for telephone interpreter service for a very long time. Our Circuit Court is apparently switching to Telelanguage Services based in Portland OR because they are less expensive. I've been asked to look at it as an alternative to Language Line. Are any of you either using Telelanguage, familiar with the company, or had any past experience with them?"|"0"|"1"|"1" +"1000"|"99"|"2011-03-01 11:14:49"|"Shift Relief and Time Punch"|"If your center dispatchers are required to punch in and out: how do you handle the transition period and still fall in the 6 minute FLSA rules?"|"0"|"1"|"1" +"1001"|"70"|"2011-03-01 13:21:31"|"Re: Shift Relief and Time Punch"|"What is the 6 min. rule your refering to? Can you help me out on that? "|"1000"|"1"|"1" +"1002"|"76"|"2011-03-01 16:39:33"|"PSAP Survey"|"Dear MCDA Members, I just sent an e-mail to all the PSAPs statewide on behalf of the SNC's 9-1-1 Efficiencies Subcommittee (NES). The NES is looking for some basic information on PSAP consolidation/combining of projects and discussions which have taken place in Michigan in recent years. The NES is working a white paper for presentation to the legislature later this year. Can you please complete the survey and return it as an attachment to: mspetsc@michigan.gov by Friday, April 15th? (To do this, you'll need to complete the document, save it on your computer, and then send it as an attachment to the mspetsc@michigan.gov e-mail.) The document is posted on our web site at: http://www.michigan.gov/documents/msp/PSAP_Survey_346823_7.doc. If you have questions, please let me, Rich Feole, Jim Loeper, Lloyd Fayling, or Jim Fyvie (the MCDA members on the NES) know. Thank you for your assistance. HMB"|"0"|"1"|"1" +"1003"|"39"|"2011-03-01 19:07:29"|"Re: PSAP Survey"|"I hope that everyone can take sometime from their day and complete this survey. The committee is working hard to provide a accurate and informational paper on the subject of efficiency and consolidations. Thanks."|"1002"|"1"|"1" +"1004"|"39"|"2011-03-01 19:17:10"|"wind farms"|"I have been asked by the local planning commission to find out if large wind farms have been found to cause any electromagnetic interference with radio transmissions, cell phones, high band paging etc. If anyone knows of studies or have first hand knowledge or experience of issues that are caused by wind turbines. I believe there are wind farms in Gratiot and Huron Counties that would be similar to the one being proposed for Mason County. Please send all information to rich911mi@aol.com. Thanks!"|"0"|"1"|"1" +"1005"|"104"|"2011-03-02 07:56:44"|"Mobile Operations Trailer"|"If anyone has written guidance concerning user agreements or contracts affecting use of a mobile ops trailer, I'd love to get a copy. No sense reinventing the wheel. If you can forward it to my e-mail (tscott@mco.montcalm.mi.us) that would be appreciated. Thx"|"0"|"1"|"1" +"1006"|"34"|"2011-03-02 08:13:22"|"Re: wind farms"|"I spoke with Liz, your EM, on the phone. We have not seemed to experience issues attributable to the wind turbines. We have one area with @ 36 turbines, and another area with @ 44 turbines.We operate an 800 MHz analog (EF Johnson) as well as VHF-high paging.Any questions, please callThanks, Burt Eichler, Huron County"|"1004"|"1"|"1" +"1007"|"76"|"2011-03-02 17:09:42"|"Webinar Announcment"|"Webinar Announcement: Have questions about NG-911 and how GIS plays a role in the future of 9-1-1? The Michigan Department of Technology and Management & Budget's (DTMB) Center for Shared Solutions and the State 9-1-1 Office is hosting a Webinar primer for 9-1-1 directors and PSAPs on NG-911 and GIS. The Webinar is free and will be held at 2:00 p.m. on Thursday, March 17th. Please RSVP directly to Laura Blastic at the CSS no later than close of business on March 11th. Her e-mail is: blasticl@michigan.gov Upon receipt of your RSVP, she will send you the Webinar access info."|"0"|"1"|"1" +"1008"|"133"|"2011-03-03 08:52:25"|"Legislative Update"|"The MI-APCO/MI-NENA/MCDA Joint Consolidation Workgroup would like you all to be aware of bills currently introduced as well as legislative action as of recently:INTRODUCED LEGISLATIONH 4052 – Prohibits the use of taxpayer-funded equipment, supplies and facilities for union/political activitiesH 4054 – Creates the process for establishing right-to-work zones by local units of governmentH 4059 – Prohibits public employer contracts that pay union officials for conducting union businessH 4060 – Caps defined benefit pension amount as a percentage of base pay at 55%. Excludes overtime and vacation/sick time from FAC calculation. Only applies to new hiresH 4123 – Requires audit of pension boards H 4135 – Prohibits Detroit Police and Fire retirement board membership from being a subject of collective bargaining. Adds retiree to Detroit PandF board.H 4140 – This bill creates the single public employee health plan proposed last yearH 4152 - Requires wages remain at level received at contract expiration. No step increases while a new contract is being negotiated. Also requires any health care increases to be paid by employee when a contract has expired and a new one is being negotiated.H 4172 – Caps employer health care contribution at 80% for individual and 75% for familyH 4205 – Repeals compulsory arbitration for police and fire. Eliminates 312H 4214 through 4218 – Expands the powers of the Emergency Financial Manager under Public Act 72. H 4219 – Requires statutory revenue sharing to be distributed strictly by population. Detroit would be harmed significantly if this were to pass. Approximate impact to City of Detroit would be a cut of $120 - $135 million.HR 10 of 2011 – Immediate freeze on all state employee compensation for 3 yearsS 7 – Requires a 20% health care contribution from public employees to employer-provided health care plans. 10% if the plan includes an HSA.S 8 – Allows for the creation of “municipal partnerships” that are exempt from 312 provisions.S 9 – Amends PERA to allow for creation of “municipal partnerships”S 31 – Require racial profiling training as a condition of MCOLES certificationS 78 – Allows a local unit of government to issue revenue bonds to cover operating deficitsS 90 – Amends revenue sharing act to distribute based strictly on population. Same as House bill 4219S 116 – Allows local units of government to create “Right to Work” zones. Same as House bill 4054S120 – A different version to allow for the creation of “Right to Work” zonesSJR B – Constitutional amendment for public employee salary reduction and temporary pay freeze. 5% reduction for all public employeesSJR C - Constitutional amendment to require employee contribution toward health benefits. H 4305 – A proposal to put in place an immigration enforcement law similar to Arizona.H 4309 – Eliminates the contract and seniority protections in PA 57 of 1988 when two communities merge emergency service operations.H 4311 – Eliminates contract and seniority protections in the Intergovernmental Transfer Act, PA 8 of 1967.H 4312 – Eliminates contract and seniority protections in the Urban Cooperation Act, PA 7 of 1967.S 193 – Legalizes fireworks in the State of MichiganCOMMITTEE ACTIONThere was legislative activity on three fronts this past week:1. On Wednesday, the House Government Oversight Committee took testimony on HB 4205 that eliminated 312. It was testimony only. 2.On Wednesday, the House of Representatives passed their version of the Emergency Financial Manager legislation. The Senate is considering their own version and there was testimony in committee Wed/Thurs. 3.Consolidation bills in the House, 4309-4312, were up for a hearing on Thursday afternoon in front of the House Local, Intergovernmental and Regional Affairs Committee. These bills are designed to eliminate any contract or seniority protections when two communities merge operations. No vote was taken. There will be another committee hearing on Thursday, March 3rd with testimony only, no votes. "|"0"|"1"|"1" +"1009"|"67"|"2011-03-03 10:58:52"|"Rockford Closing"|"I tought this was intresting..http://www.rockfordindependent.com/main.asp?SectionID=11&SubSectionID=11&ArticleID=3635"|"0"|"1"|"1" +"1010"|"66"|"2011-03-03 11:15:59"|"Re: Rockford Closing"|"I realize that I’m not all that sharp, but when the post commander says: “The Kent County Sheriff's Department currently handles 911 calls made from local landlines and, therefore, will not be adversely affected by the closing of the Rockford MSP dispatch since cell phone 911 calls will still be handled by the state police, just from a different location.” It makes me think that when I dial 911 on my cell phone at home in Kent County that the State Police will take the call. Did I miss something here? I wonder if the public is confused too. "|"1009"|"1"|"1" +"1011"|"10"|"2011-03-03 11:18:12"|"Re: Financial policies"|"Jeff - I am way behind but pls send them my way as well. Thank you"|"982"|"1"|"1" +"1012"|"106"|"2011-03-03 11:23:22"|"Re: Rockford Closing"|"The article is totally inaccurate..."|"1009"|"1"|"1" +"1013"|"10"|"2011-03-03 11:24:23"|"Re: Rockford Closing"|"It does make it sound like all cell 911 calls will still go to State police only in Lansing. Also it is a little concerning I would think that the MSP staff stated that there is no difference dispatching from Lansing or Rockford: The public is not going to be impacted one iota,\" he said. \"(Response times) will not be affected even a minute. Radio transmissions are just as fast from Lansing as they are from Rockford. (The public) should not even notice the change.\"... I fear for them that with that statement that they are setting themselves up for a mass close down of all of their Regional centers."|"1009"|"1"|"1" +"1014"|"133"|"2011-03-03 12:05:02"|"Re: Rockford Closing"|"According to the article all cell phone 911 calls within the MSP fifth and sixth districts will be answered in either Gaylord or Lansing. This is interesting - I didn't realize that Calhoun's cell phone 911 calls went to Rockford. AND, Apparently they're able to route all of these cell 911 calls across the State; regardless of boundaries. Are they doing that without a state-wide GIS data set? "|"1009"|"1"|"1" +"1015"|"94"|"2011-03-03 12:33:25"|"Re: Rockford Closing"|"Remember people, that the 18 year old newspaper reporter that cant grasp the whole concept of 911 technology probably got this whole article wrong. Someone in Kent probably needs to quickly do another article with corrections as it will be damaging to EVERYONE the way it is currently presented. If we are confused can you imagine what the average person on the street is thinking?"|"1009"|"1"|"1" +"1016"|"94"|"2011-03-03 12:41:09"|"Re: overtime"|"Meceola has no more than 16 hrs with 8 hours off in between."|"992"|"1"|"1" +"1017"|"66"|"2011-03-03 12:48:07"|"Re: Rockford Closing"|"I forwarded this information to Kent County. "|"1009"|"1"|"1" +"1018"|"116"|"2011-03-03 14:43:06"|"Re: Rockford Closing"|"I thought Negaunee was already doing some work for Rockford or was that temporary?"|"1009"|"1"|"1" +"1020"|"39"|"2011-03-07 14:22:57"|"meal and travel reimbursements"|"I am looking for information on per diems for meals when traveling. Currently we do not have a policy that restricts amounts that can be spent, only that it cannot include alcohol. Does anyone have a policy of allowing the employee to keep what is not spent on meals?Please email me at Rich911mi@aol.com with any information you have. Thanks"|"0"|"1"|"1" +"1021"|"133"|"2011-03-07 14:43:06"|"Re: meal and travel reimbursements"|"We don't do a \"per diem\" but rather employees submit a reimbursement voucher upon their return and we reimburse them. Our policy does not have a cap on meals but it does specify \"...reasonable and necessary\". Every once in a while we issue an advance if an employee is going to be gone a while. In this case, they still have to submit a reimbursement voucher upon their return. If they do not spend the entire advance, they are required to pay us back the balance. If they spend more than the advance, they are reimbursed for the additional costs."|"1020"|"1"|"1" +"1022"|"24"|"2011-03-07 14:47:20"|"Re: meal and travel reimbursements"|"Rich, our per diems are $10, $15, and $25 and they must present a receipt for reimbursement. "|"1020"|"1"|"1" +"1023"|"15"|"2011-03-07 16:05:18"|"Vision Impaired Kids Calling 9-1-1"|"Does anyone have any sources for training materials for visually impared children calling 9-1-1? The Michigan Commission for the Blind will be doing a week-long summer camp in our area, and they would like our particiapation in a public safety day to work with the kids on what happens when they call 9-1-1. Many of our questions will be the same, but our whole mindset on who we are working with will need to change for these types of calls. Any resources you can send me to would be appreciated. "|"0"|"1"|"1" +"1024"|"66"|"2011-03-07 19:16:43"|"Re: meal and travel reimbursements"|"Rich, Eaton County lets the employee collect 8,10, and 22 without turning in a receipt. "|"1020"|"1"|"1" +"1025"|"95"|"2011-03-08 07:42:21"|"Retirement"|"The MCDA Board was informed last night that effective today, Joe Van Oosterhout has retired. We thank Joe for his years of service in the 911 community and wish Joe and his family well in his retirement. His leadership will be missed.From Tim Smith"|"0"|"1"|"1" +"1026"|"133"|"2011-03-08 07:58:26"|"Re: Retirement"|"First off let me ask \"Can I object\"? Congratulations Joe! Your leadership and integrity that you provided to this industry will greatly be missed. I wish you and your family the best of luck and please don't be a stranger!!! "|"1025"|"1"|"1" +"1027"|"142"|"2011-03-08 08:00:39"|"Re: Retirement"|"Congratulations Joe. Thank you for your guidance and enjoy your retirement. If I can ever be of assistance, please call."|"1025"|"1"|"1" +"1028"|"51"|"2011-03-08 08:02:39"|"Re: Retirement"|"Joe, it has been a real pleasurer serving with you. Your time in public service both with the State Police and in this business showed a real dedication to people you have served over many years. Please be safe and have fun. Remember, as a retired member, you can still drive hundreds of miles to join us as meetings.Best of luck."|"1025"|"1"|"1" +"1029"|"148"|"2011-03-08 08:22:51"|"Re: meal and travel reimbursements"|"We have a debit/credit card with Central Dispatch name on it that they use. We use to have a $31 per day cap and now we use the governmetn per diem rate. Itemized receipts are to be turned upon return."|"1020"|"1"|"1" +"1030"|"39"|"2011-03-08 08:24:13"|"Re: Retirement"|"Congratulations Joe! Your gain is our loss. I will miss your leadership and humor. Enjoy life!"|"1025"|"1"|"1" +"1031"|"66"|"2011-03-08 08:33:31"|"Re: Retirement"|"I don't know what to say. We will all miss your leadership. You have made a tremendous difference in our lives. God bless. Stay in touch. Steve. "|"1025"|"1"|"1" +"1032"|"5"|"2011-03-08 09:18:26"|"Re: Retirement"|"Joe Van-O, what a blessing you have been to all of us, and to the 911 profession. God bless you and your family as you move into this new part of your life.We will miss you. Jamel"|"1025"|"1"|"1" +"1033"|"39"|"2011-03-08 09:22:43"|"Financial Institutions RFP"|"If anyone has a RFP they have used to select a bank, credit union etc for your 911 checking/savings account, please send to me at rich911mi@aol.com. Thanks"|"0"|"1"|"1" +"1034"|"38"|"2011-03-08 09:33:23"|"Re: Retirement"|"I have been honored to know you for a long time Joe. You are a good man who has done an outstanding service to your/our community. Congratulations.. Lloyd"|"1025"|"1"|"1" +"1035"|"62"|"2011-03-08 10:06:01"|"Re: Retirement"|"Congratulations Joe, It has been a pleasure working with you."|"1025"|"1"|"1" +"1036"|"44"|"2011-03-08 10:15:18"|"Re: Retirement"|"Thank you for being a great mentor to the new generation of directors. Good luck and congratulations on your retirement! Phyllis"|"1025"|"1"|"1" +"1038"|"13"|"2011-03-08 10:38:34"|"Re: Retirement"|"Hi Joe: We are all going to miss you.I hope that you will now be able to spend time on sunny beaches with palm trees!It has been an honor to work with you."|"1025"|"1"|"1" +"1039"|"57"|"2011-03-08 12:38:50"|"NENA TDC/ODC session information"|"Here is the link for anyone who is interested in seeing the topics discussed at the NENA TDC/ODC. http://www.nena.org/tdc-odc/session-material. Many of these sessions have or will have working groups to continue working the topics. When the new working groups are formally set, notices will go out in the NENA news blasts telling you how you can join the group if your interested. "|"0"|"1"|"1" +"1040"|"43"|"2011-03-08 13:10:30"|"Definition of a \"Secondary PSAP\""|"Our local EMS provider has asked to be designated as a \"Secondary PSAP\". For these purposes, can anyone give me a proper definition?"|"0"|"1"|"1" +"1041"|"45"|"2011-03-08 13:33:33"|"Re: wind farms"|"We have a wind farm being developed in our county. My concern is ensuring a 4-ft wide clearance between blades so our microwave signal will not be interfered with over the 18-mile hop"|"1004"|"1"|"1" +"1042"|"24"|"2011-03-08 13:43:36"|"Re: Definition of a \"Secondary PSAP\""|"From the NENA Master Glossary - A Secondary Public SafetyAnswering Point is a PSAP to which 9-1-1 calls are transferred from a Primary PSAP."|"1040"|"1"|"1" +"1043"|"56"|"2011-03-08 13:53:33"|"Re: Retirement"|"Congratualations Joe! Relax and have fun in your retirement. Margie"|"1025"|"1"|"1" +"1044"|"32"|"2011-03-08 14:06:20"|"Re: Retirement"|"Congratulations on your retirement Joe! More than once I have had to tap into your broad knowledge of expertise. Thank You & enjoy your new path that you are beginning."|"1025"|"1"|"1" +"1045"|"50"|"2011-03-08 14:40:36"|"Re: Retirement"|"Joe, thanks for all that you have done for us, thanks for being there and answering all our questions over and over. Enjoy your retirement!!!!!!!!!!!!!!!!!!!!"|"1025"|"1"|"1" +"1046"|"48"|"2011-03-08 18:41:20"|"Re: meal and travel reimbursements"|"Rich, we use the City of Lansing's Travel and Business Expenses Policy. Meals - have a daily max. of $69.00 with receipts (12/18/39) or $46.00 without receipts (8/12/26). We only use the \"without receipts\" rate. Employee keeps the money regardless of cost. Limited to NO alcohol, tips at 15%. Does not apply when meals are provided at no cost or included in tuition or lodging costs.Lodging - limited to actual cost of room, limited to medium range.Travel by air limited to coach fare rate and the standard fee for one bag/suitcase.Auto rental - not allowable without doccumentation that the cost of public transportation, taxis, and/or shuttles exceeds cost of auto rental.Mileage - 51 cents a mile for personal vehicles. If a fleet vehicle is available and employee elects to take personal vehicle, limited to 19 cents a mile."|"1020"|"1"|"1" +"1047"|"76"|"2011-03-09 10:09:12"|"Re: Definition of a \"Secondary PSAP\""|"Under Michigan statute, MCL 484.1102 Definitions. (ff) \"Secondary public safety answering point\" or \"secondary PSAP\" means a communications facility of a public safety agency or private safety entity that receives 9-1-1 calls by the transfer method only andgenerally serves as a centralized location for a particular type of emergency call."|"1040"|"1"|"1" +"1048"|"43"|"2011-03-09 14:14:05"|"Re: Definition of a \"Secondary PSAP\""|"Thank you for all of your responses."|"1040"|"1"|"1" +"1049"|"20"|"2011-03-11 10:20:43"|"MCTs - Fire Departments"|"Does your agency use any of your 9-1-1 funds towards funding MCT's for Fire Departments, if so, please let me know. Emails can be sent to Jan at jgoswick@allegancounty.org. Thank you. "|"0"|"1"|"1" +"1050"|"58"|"2011-03-11 14:16:06"|"Shift Supervisor Job Description"|"I'm looking for examples of job descriptions for shift supervisor. If you can share one please email to gjohnson@mqtcty.org Thanks"|"0"|"1"|"1" +"1051"|"76"|"2011-03-13 12:43:13"|"2011 Spring 9-1-1 Technology Forum "|"The SNC Emerging Technology Subcommittee and State 9-1-1 Office is hosting a 2011 Spring 9-1-1 Technology Forum Wednesday, April 20, 2011. The Forum will be held at the MSP Training Academy located at 7426 N. Canal Road, Lansing, Michigan beginning at 9:30 a.m. The Forum will feature speakers discussing issues and updates on NG-9-1-1 Technology, state and national legislative issues, narrowbanding, GIS, and new cellular technologies. We believe these presentations will be educational and informative tools as the 9-1-1 system moves into a new age of technology. The forum will be free of charge and will include lunch, but you do need to RSVP no later than Tuesday, April 12, 2011 to Mary Jo Hovey at hoveymj@michigan.gov Space is limited so your early RSVP is encouraged."|"0"|"1"|"1" +"1052"|"64"|"2011-03-14 08:56:42"|"Re: Shift Supervisor Job Description"|"I would be interested in this also...llautenbach@benzieco.netthanks"|"1050"|"1"|"1" +"1053"|"64"|"2011-03-14 08:57:46"|"Re: MCTs - Fire Departments"|"I would be interested in this also....llautenbach@benzieco.netThanks"|"1049"|"1"|"1" +"1054"|"21"|"2011-03-14 09:09:08"|"Re: Retirement"|"Congratulations Joe! I will miss your smile and your wisdom in this and all fields. Enjoy your time!"|"1025"|"1"|"1" +"1055"|"44"|"2011-03-15 12:07:12"|"Re: MCTs - Fire Departments"|"We tried one in a fire department and in a command vehicle...neither were very useful and both have been removed. 9-1-1 did fund the pilot program. Phyllis"|"1049"|"1"|"1" +"1056"|"87"|"2011-03-16 09:27:29"|"Cell Phone - Laptop Use in 911 Center"|"Does anyone have a policy about cell phone or laptop use in the 911 Center. If so could I please see a copy? Thanks!"|"0"|"1"|"1" +"1057"|"70"|"2011-03-16 09:36:38"|"Re: Cell Phone - Laptop Use in 911 Center"|"COULD YOU PASS THE POLICIES ONTO ME ALSO, WE ARE LOOKING INTO THIS AT THIS TIME. THANKSVMARTIN@LAPEERCOUNTY.ORG"|"1056"|"1"|"1" +"1058"|"16"|"2011-03-16 09:38:25"|"Re: Cell Phone - Laptop Use in 911 Center"|"I would be interested in those policies too, at brandimoreca@troymi.gov. Thanks!"|"1056"|"1"|"1" +"1059"|"151"|"2011-03-16 09:54:04"|"Re: Cell Phone - Laptop Use in 911 Center"|"I would also be interested in the policy. I have sent e-messages to dispatch stating there is to be no personal sell phone use while on duty including texting but have nothing for laptops. Thanks Andrea"|"1056"|"1"|"1" +"1060"|"151"|"2011-03-16 09:55:55"|"Re: Retirement"|"Congratulations Joe it was a pleasure to work with you. Enjoy! Andrea"|"1025"|"1"|"1" +"1061"|"151"|"2011-03-16 09:58:23"|"Re: meal and travel reimbursements"|"Rich,It states right in our contract that meals are breakfast $5 lunch $10 dinner $15 and that you will be reimbursed once you have turned in your receipt. They do not keep the difference.Andrea"|"1020"|"1"|"1" +"1062"|"151"|"2011-03-16 10:07:12"|"Re: wind farms"|"Rich we have wind farms in Missaukee County 9 currently with 10 more going up this year. We have not experienced any problems from them. Andrea"|"1004"|"1"|"1" +"1063"|"38"|"2011-03-16 10:50:06"|"Re: Cell Phone - Laptop Use in 911 Center"|"We allow laptops at PHONE positions for games etc. only during slow times. NO internet period.Below covers Cell Phones..VI. PERSONAL CELL PHONES AND PAGERSAll personal cell phones and pagers MUST be kept in the locker room or in the pop room. At NO time will a personal cell phone or pager be out in the Dispatch Center. This includes working hours and off duty hours on the dispatch floor."|"1056"|"1"|"1" +"1064"|"142"|"2011-03-16 10:57:39"|"Re: Cell Phone - Laptop Use in 911 Center"|"Could you please pass that on to me. jsegorski@escanaba.org"|"1056"|"1"|"1" +"1075"|"45"|"2011-03-16 16:25:23"|"Re: MCTs - Fire Departments"|"Be very cautious using MDC with AVL for fire and/or EMS. You may negate your contractual boundaries"|"1049"|"1"|"1" +"1076"|"75"|"2011-03-16 19:12:41"|"Re: Dispatch Centers purchasing radios?"|"Not in Chippewa County"|"1071"|"1"|"1" +"1067"|"10"|"2011-03-16 12:10:51"|"LEIN Interagency Agreement"|"I am looking for a template called an inter-agency agreement. The document is an agreement between the dispatch center and the law agencies that the dispatch center dispatches for with specific language of what is expected. Anyone that has something like this can send it to me at: cbartram@seresa.org"|"0"|"1"|"1" +"1077"|"116"|"2011-03-16 22:05:38"|"Re: Dispatch Centers purchasing radios?"|"we do not buy radios or pagers nor do we pay mic fees in Menominee County with surcharge money"|"1071"|"1"|"1" +"1069"|"148"|"2011-03-16 12:27:30"|"Re: LEIN Interagency Agreement"|"sending you a couple I got from Lein after my last audit. "|"1067"|"1"|"1" +"1078"|"67"|"2011-03-17 10:37:25"|"Re: Dispatch Centers purchasing radios?"|"Gogebic County buys radieo for the Law, Fire , EMS and pays for mic fees"|"1071"|"1"|"1" +"1079"|"103"|"2011-03-17 10:44:24"|"Re: Dispatch Centers purchasing radios?"|"Mackinac County 911 does purchase radios and pagers for EMS/Fire/Law and some support agencies. 800MHz Mic fees are also paid by 911. All equipment is loaned to the user agency under a written MOU. All equipment is also covered under one maintenance contract via 911. User agencies supply extra batteries and accessories at their cost. All inventory is monitored by 911 and also enforces a commuinication plan for the county. If they dont follow the communications plan, they dont get equipment or have approval to talk on the system VHF or 800MHz. All associated infrastructure other than 800MHz is owned and maintained by 911."|"1071"|"1"|"1" +"1071"|"142"|"2011-03-16 13:14:07"|"Dispatch Centers purchasing radios?"|"Do any Dispatch Centers buy radios for law enforcement, EMS, or fire within their jurisdictions? And if so are the purchases done by utilizing surcharge funds? Any other information would be appreciated."|"0"|"1"|"1" +"1073"|"50"|"2011-03-16 13:30:21"|"Re: Dispatch Centers purchasing radios?"|"When I was at Otsego County, we bought all radios for EMS, Fire Departments and Law Enforcements, as well as the pagers for EMS and Fire."|"1071"|"1"|"1" +"1080"|"62"|"2011-03-17 11:12:42"|"Re: Dispatch Centers purchasing radios?"|"Tuscola County buys radios for LE, Fire & EMS. When we switch to the MPSCS we will pay mic fees. After initial purchase each dept is responsible to maintain their radios and replace as necessary."|"1071"|"1"|"1" +"1081"|"133"|"2011-03-21 15:47:27"|"UPDATE from Gov. Snyder"|"This is some good reading! Page 4 refers to combined dispatch centers. http://www.michigan.gov/documents/snyder/2011Special_Message-1_348148_7.pdf"|"0"|"1"|"1" +"1082"|"20"|"2011-03-21 16:04:47"|"Re: Cell Phone - Laptop Use in 911 Center"|"We allow laptops, however have a directive in place not allowing staff to be on social networks while at work. We also have a policy on cell phone use, the cell phone has to be on silent/mute and personnel can take a break and use their cell phone outside of the comm room if necessary; we do not allow cell phone use in the comm room. "|"1056"|"1"|"1" +"1129"|"117"|"2011-04-07 11:16:57"|"Inside Edition local segment"|"The NBC program, Inside Edition, will be airing a segment on a 911 call that was received in Bay County and transferred to Arenac County and resulted in an OUIL arrest. The program is expected to air on WEYI, channel 25, tonight at 7:30 PM."|"0"|"1"|"1" +"1084"|"45"|"2011-03-22 15:47:15"|"Re: UPDATE from Gov. Snyder"|"Not only 911 is mentioned, but check out page 7 #2 Enabling Consolidation of Jurisdictions. As I read it, counties as we know them today are in jeopardy;\"... existing county government would be superseded by the new metropolitan government.\" WOW! The last paragraph of this section is also big, \"...should not be mandatory.\" Going to be a very interesting year! You may want to follow Joe's lead and get out while the getting is good. Those under contract may want to check out page 6 b)that could reduce your planned retirement. "|"1081"|"1"|"1" +"1085"|"70"|"2011-03-23 10:51:32"|"RFP FOR CAD PROGRAM"|"could you please send me a RFP for CAD program. We are looking into the possibility of changing vendors. Currently we have VisionAir, if you have recommendations please advise of those also."|"0"|"1"|"1" +"1086"|"133"|"2011-03-23 11:59:24"|"Re: Shift Supervisor Job Description"|"sent you both a copy of ours."|"1050"|"1"|"1" +"1087"|"133"|"2011-03-23 12:04:45"|"Re: MCTs - Fire Departments"|"We provide FD primary response units with an MDC license so that we have communication and dispatch capapbilty with them. They DO NOT have AVL nor do we provide them with the actual computer or connectivity; that is up to each department."|"1049"|"1"|"1" +"1088"|"142"|"2011-03-23 12:53:26"|"Re: Dispatch Centers purchasing radios?"|"Thanks to everyone who responded. I appreciate the time you took out of your day to do so."|"1071"|"1"|"1" +"1089"|"53"|"2011-03-23 17:45:26"|"Reverse 911"|"For those of you who have implemented a reverse 911 system of sorts in the last 3-5 years, could you shoot me what company and approximate cost please. Thanks. lhall@midland911.org"|"0"|"1"|"1" +"1090"|"62"|"2011-03-24 08:14:34"|"Re: Reverse 911"|"We use Code Red and the cost is too much."|"1089"|"1"|"1" +"1091"|"57"|"2011-03-24 08:38:22"|"EmFinders Trainind DVD"|"Please be watching for an envelope in your mail from EmFinders. This is NOT an advertisement! Enclosed in the envelope is a training DVD that a joint NENA/APCO working group developed for PSAP personnel. Please make certain to review and pass the training on to your staff.It should be arriving any day, if you haven’t already received it.Thanks!"|"0"|"1"|"1" +"1092"|"43"|"2011-03-24 09:00:40"|"Re: RFP FOR CAD PROGRAM"|"We are in the final throws of working out all of the bugs from having going live with OSSI, Sungard. We went live Oct 2010. Great people to work with, however I have some tips for buying that will serve you well. Call me @ 231-745-6238."|"1085"|"1"|"1" +"1093"|"38"|"2011-03-24 13:46:19"|"Re: Reverse 911"|"Reverse 911 (now Cassidian) cost us 70k a few years ago & ongoing maintenance is 7k per year :("|"1089"|"1"|"1" +"1094"|"116"|"2011-03-24 16:22:20"|"Re: RFP FOR CAD PROGRAM"|"We would be interested in your OSSI tips. The UP Authority has been negotiating with them. Thanks, Debra"|"1085"|"1"|"1" +"1095"|"116"|"2011-03-24 16:23:41"|"Re: EmFinders Trainind DVD"|"Thank you for the info. I did get the DVD a few days ago, but I just put it on my file cabinet. I'll be sure to look at it now. Debra"|"1091"|"1"|"1" +"1096"|"53"|"2011-03-28 14:45:42"|"Tobacco Free Policy"|"Does anyone have a tobacco free policy that prevents the use of smokeless tobacco in the dispatch center?"|"0"|"1"|"1" +"1097"|"62"|"2011-03-28 14:55:38"|"Re: Tobacco Free Policy"|"Tuscola's County Policy prohibits the use of tobacco on county property and in county owned vehicles."|"1096"|"1"|"1" +"1098"|"138"|"2011-03-28 15:38:04"|"911 Hero Nominations"|"Reminder that Hero nominations are due by April 1st. We'd love to see your submissions!!"|"0"|"1"|"1" +"1099"|"27"|"2011-03-29 08:57:39"|"HIV/Communicable Disease Notification:"|"I am curious HOW/IF Dispatch Centers are notifying emergency responders if a subject is known to have HIV or other communicable diseases. I have been requested to find a solution that satisfies both the Laws and the agencies that want the information. Thank-you!"|"0"|"1"|"1" +"1100"|"143"|"2011-03-29 09:30:12"|"Re: HIV/Communicable Disease Notification:"|"This is the recommendation from our Medical Control Authority and is a SOP listed in CAD. This is the only verbiage that we use and would be backed by our MCA. HEALTH AND SAFETY RADIO PROCEDURETHE ONLY TWO ACCEPTABLE RADIO TRANSMISSIONS REGARDING HEALTH AND SAFETY ARE: .\"INFECTIOUS PRECAUTIONS\" - CONDITIONS THAT REQUIRES PROTECTION FROM BODY FLUID.\"RESPIRATORY PRECAUTIONS\" - CONDITIONS THAT REQUIRES PROTECTION FROM RESPIRATORY EXPOSURES"|"1099"|"1"|"1" +"1101"|"27"|"2011-03-29 10:28:45"|"HIV/Communicable Disease Notification:"|"I am curious HOW/IF Dispatch Centers are notifying emergency responders if a subject is known to have HIV or other communicable diseases. I have been requested to find a solution that satisfies both the Laws and the agencies that want the information. Thank-you!"|"0"|"1"|"1" +"1102"|"25"|"2011-03-29 14:06:47"|"AMERICAS MOST WANTED ALL STARS"|"WE NEED YOUR VOTE!!CCE Central Dispatch's very own Chris Heckman has been nominated to Americas Most Wanted All Star Team you can vote once a day everday for Chris at http://www.amw.com/allstar/2011/nominee-detail.cfm?id=9668 Please spread the word for this Michigan All Star Hero!!Thank in advance, Greg Clark "|"0"|"1"|"1" +"1103"|"25"|"2011-03-29 14:08:23"|"AMERICAS MOST WANTED ALL STARS"|"WE NEED YOUR VOTE!!CCE Central Dispatch's very own Chris Heckman has been nominated to Americas Most Wanted All Star Team you can vote once a day everday for Chris at http://www.amw.com/allstar/2011/nominee-detail.cfm?id=9668 Please spread the word for this Michigan All Star Hero!!Thank in advance, Greg Clark "|"0"|"1"|"1" +"1104"|"58"|"2011-03-29 14:22:19"|"Interview Questions for Shift Supervisor"|"If anyone has interview questions they use for promoting shift superviors I would appreciate it if you could send them to me at gjohnson@mqtcty.org"|"0"|"1"|"1" +"1105"|"116"|"2011-03-29 14:24:52"|"Re: AMERICAS MOST WANTED ALL STARS"|"Good Luck! I cast my vote."|"1102"|"1"|"1" +"1143"|"94"|"2011-04-19 10:24:51"|"Re: HIV/Communicable Disease Notification:"|"serveral years ago we ran into this issue and were going to advise responders to use universal precautions. However we were advised that this in itself may violate HIPPA. All responders are supposed to use precautions on every call anyway, and announcing that (even if we are advised by the person with the contagious issue) would point out that someone in that house may be carrying a disease and thus violate their privacy issues under HIPPA. My people have resorted to having the responding unit call here if there is an issue to give them a heads up. "|"1101"|"1"|"1" +"1107"|"24"|"2011-04-01 12:48:28"|"Civil Service Tests"|"Is any agency still using a civil service test for telecommunicator applicants? "|"0"|"1"|"1" +"1108"|"142"|"2011-04-02 10:45:05"|"Re: AMERICAS MOST WANTED ALL STARS"|"My vote is in. Best of Luck and well deserved. Please thank Chris for me, for his dedication to emergency services."|"1103"|"1"|"1" +"1109"|"39"|"2011-04-04 10:56:14"|"Re: Tobacco Free Policy"|"Our policy states all tobacco products are prohibited in the building."|"1096"|"1"|"1" +"1110"|"170"|"2011-04-05 08:08:07"|"Address Ordinance & 911"|"New to this forum. I am researching dispatch centers impacted by an address ordinance or similar. If you have an address ordinance or if you had an address ordinance and now do not I would appreciate your feed back. Emails can be directed to alan_frank@monroemi.org"|"0"|"1"|"1" +"1112"|"66"|"2011-04-05 08:52:00"|"Re: Address Ordinance & 911"|"I am sending the Eaton County ordinance to you today. I works well for us."|"1110"|"1"|"1" +"1113"|"32"|"2011-04-05 08:53:10"|"Re: Tobacco Free Policy"|"Our policy also states Any/All Tobacco Products are prohibited. The policy also defines \"Tobacco Products\"."|"1096"|"1"|"1" +"1114"|"147"|"2011-04-05 10:17:22"|"Re: Address Ordinance & 911"|"I also would like to see a copy if you dont mind. Thanks centraldispatch911@yahoo.com"|"1110"|"1"|"1" +"1115"|"10"|"2011-04-05 11:39:51"|"Radio Channels"|"I am looking for some raw data that provides me with data for one radio channel (aka talkgroup) with your highest volume of annual dispatched calls for service on that talkgroup and number of agencies. Your quick reply would be MOST appreciated! Thank you - Cherie Bartram"|"0"|"1"|"1" +"1116"|"94"|"2011-04-05 12:30:35"|"Re: Reverse 911"|"Meceola uses City Watch and its down more than its up. Here's the problem with ANY reverse 911 system. It only works with land lines. They say you can program in cell phones but how do you get 3/4 of your population to provide that information? You can't. Plus you have to continually buy the new land line list from your telephone provider. 10 years ago this was a good idea, its no longer effective. City Watch cost us $30k 6 yrs ago with $6000 yrly maintenance which I quit paying last year. Now we just do hourly for repairs and its much cheaper. We use City Watch more for a group notification system than for reverse 911. We have all our special teams and response groups programmed in. It works good for that - when its working. "|"1089"|"1"|"1" +"1117"|"94"|"2011-04-05 13:55:23"|"Surcharge increases for July 2011 IMPORTANT"|"for any of you that are increasing your surcharge for 7/1/11 you must get that information to Pat Anderson AT&T ASAP!! here is her contact info: To all,If your county has a voter approved 911 surcharge implementation or increase, please provide the following information for our AT&T wire line subscribers notification :Date of voter approvalContact name and telephone number for questionsPlease include the amount of the surcharge to be collected effective July 1, 2011.Thank you in advance for your cooperation. Ideally, our bill page message programmers ask for 90 day notice, so your quick response is appreciated.Please call me if you have any questions,Pat AndersonAT&T E911 Manager734 996-2248pa1512@att.com"|"0"|"1"|"1" +"1118"|"169"|"2011-04-05 14:54:25"|"Re: HIV/Communicable Disease Notification:"|"We inform field units to use \"universal precautions\" with that person or residence. Fire Depts and PD's have been trained that means a infectious or communicable disease risk is present."|"1101"|"1"|"1" +"1119"|"155"|"2011-04-05 15:51:58"|"Re: Radio Channels"|"Battle Creek PD, Springfield DPS and Emmett DPS on one talkgroup. Total calls for these agencies for 2010 = 72,188"|"1115"|"1"|"1" +"1120"|"45"|"2011-04-06 10:24:12"|"Re: Surcharge increases for July 2011 IMPORTANT"|"I see a duplication of effort. MCL 484.1714 (1)(g) requires the SNC to provide notice to the communication providers of the 9-1-1 surcharges in Michigan. The SNC has provided SNC 500 form to meet that requirement which must be received by the SNC office no later than May 16, 2011. Harriett sent a letter dated January 28, 2011, to county clerks, with an email to 911 directors, outlining the procedure and sample forms to be used. For those of us with a ballot proposal on the May 3 election cycle, Pat's (AT&T) request is unreasonable and not required by the law."|"1117"|"1"|"1" +"1121"|"103"|"2011-04-06 10:24:14"|"Re: Radio Channels"|"Is this on an 800MHz Talk-group via the MPSCS?"|"1115"|"1"|"1" +"1122"|"70"|"2011-04-06 13:25:52"|"HOW TO FIX 9-1-1"|"There is an article in the April 11, 2011 TIME magazine about \"HOW TO FIX 911\" It talks about the issues with internet phones, cell phones, and where the industry is going, text messaging, video ext. If you get a chance to read it, it is on pages 36, 37, 38."|"0"|"1"|"1" +"1123"|"70"|"2011-04-06 13:27:07"|"HOW TO FIX 9-1-1"|"There is an article in the April 11, 2011 TIME magazine about \"HOW TO FIX 911\" It talks about the issues with internet phones, cell phones, and where the industry is going, text messaging, video ext. If you get a chance to read it, it is on pages 36, 37, 38."|"0"|"1"|"1" +"1124"|"53"|"2011-04-06 15:26:59"|"CISM TRAINING"|"I am hosting a ICISF CISM Training course here in Midland April 18 & 19. The course is for group crisis intervention training. It is SNC approved. If you are interested in the registration flyer, please email me at lhall@midland911.org. "|"0"|"1"|"1" +"1125"|"116"|"2011-04-06 16:30:04"|"Re: Surcharge increases for July 2011 IMPORTANT"|"last year our surcharge increased and all of those procedures were followed, but AT&T \"overlooked\" it and did not charge the correct amount, so they had to make up for it the next quarter. I'm sure this is part of why Pat Anderson is asking that you contact her directly. "|"1117"|"1"|"1" +"1126"|"153"|"2011-04-07 05:08:42"|"Acceptable Use Policy"|"We are currently scheduled for a LEIN audit. I am a new TAC for our department and found that we do not have an Acceptable Use Policy. It is listed as a policy that is required. If anyone has a policy I could use, could you send it to me at pbarch@beverlyhillspolice.com. Thanks in advance."|"0"|"1"|"1" +"1127"|"153"|"2011-04-07 05:12:35"|"Unique Identifier Policy"|"Oh, I also need a Unique Identifier Policy if someone has one of those, too. Thanks again."|"0"|"1"|"1" +"1128"|"53"|"2011-04-07 08:01:35"|"Re: Acceptable Use Policy"|"I'll send them to you."|"1126"|"1"|"1" +"1130"|"25"|"2011-04-07 16:31:56"|"Re: Inside Edition local segment"|"Awesome Steve please make sure to record it for us! "|"1129"|"1"|"1" +"1131"|"117"|"2011-04-08 06:27:59"|"Re: Inside Edition local segment"|"The story didn't air. I guess we got edged out the the \"couples who look alike\" story. Sorry for the premature hype."|"1129"|"1"|"1" +"1132"|"39"|"2011-04-14 08:55:56"|"Bank robbery policy"|"I am interested in seeing policies that refer to contacting other banks if there is a bank robbery in your jurisdiction. If you have a policy for that type of scenario, please email it to rich911mi@aol.com. Thanks!"|"0"|"1"|"1" +"1133"|"9"|"2011-04-14 09:16:17"|"Used Uniforms"|"Bloomfield Twp PD is in the process of changing over to new uniform pants. Does anyone know of any agency or organization that could use our old but clean and in good shape uniform pants. They are either Flying Cross or Fecheimer poly/wool blend pants, they are \"air force blue\" with a dark blue stripe down the leg"|"0"|"1"|"1" +"1134"|"53"|"2011-04-18 13:58:16"|"NENA Conference 2011"|"If anyone is going to National NENA and will be attending the 911 Center Consolidation course on the 19th, pleas shoot me an email. lhall@midland911.org Thanks"|"0"|"1"|"1" +"1281"|"76"|"2011-06-07 17:20:14"|"SNC Meeting on Tuesday, June 14"|"The June 14 State 9-1-1 Committee (SNC) meeting location has been changed to the MSP Training Academy, 7426 North Canal Road in Lansing, Classroom C-2. The meeting will still begin at 10 a.m."|"0"|"1"|"1" +"1136"|"62"|"2011-04-18 15:22:29"|"Time off between shifts."|"Our contract states \"The employer will endeavor to provide eight (8) hours time off between scheduled shifts.\" Does anyone have something like this in your contract? Do you have a minimum time between shifts either contractual, policy, or unofficial agreement?"|"0"|"1"|"1" +"1137"|"104"|"2011-04-18 16:07:18"|"Re: Time off between shifts."|"In efforts for safety and general well-being for botrh the Authority and the employee, there shall be at least eight (8) hours between the ending of an employee's last full shift and the beginning of an overtime shift, to allow for an adequate resting period. We recently amended this by allowing a person to volunteer, subject to Management's approval, to reduce that time break. Tim"|"1136"|"1"|"1" +"1138"|"53"|"2011-04-18 16:10:16"|"Re: Time off between shifts."|"'Every effort will be made to provide eight hours off between scheduled work hours. Unscheduled events and emergencies are allowable exceptions.' "|"1136"|"1"|"1" +"1139"|"170"|"2011-04-19 08:25:28"|"Re: Time off between shifts."|"From our OT policy\"The Dispatcher hold-over will not work anymore than sixteen (16) hours total without leave. The only exception to being held longer is in the event of an emergency that exists within the County.\" "|"1136"|"1"|"1" +"1140"|"133"|"2011-04-19 08:27:59"|"Kalamazoo DPS Officer"|"It is with great sadness to advise that Kalamazoo DPS lost an officer last night to an on duty shooting. While investigating a report of shots fired, Officer Eric Zapata was shot and killed in the area of Hays Pk & March St approx. 2330 hrs. Suspect turned the gun on himself and took his own life. Please keep Kzoo and Officer Zapata's family in your thoughts and prayers."|"0"|"1"|"1" +"1141"|"53"|"2011-04-19 09:34:27"|"LEIN - Dispatch ORI Policy Approval"|"The policy allowing hot file inquiries under the central dispatch ORI has finally been approved. The language is below and it requires another agreement to be signed with each law enforcement agency you do this for. I'm sending a copy of the agreement to Steve to have it posted here.Each agency authorized to access or view LEIN information is required to obtain an ORI from the Department. Inquiries into LEIN must be run under the ORI of the agency requesting the information. Dispatch centers may use either the requesting agency's ORI or their assigned ORI to perform hot-file inquiries on behalf of a requesting agency if the means and procedures are in place to provide an audit trail for the current specified retention period.Approved CSO 04/11/11"|"0"|"1"|"1" +"1142"|"94"|"2011-04-19 10:17:51"|"Re: Surcharge increases for July 2011 IMPORTANT"|"Pat acknowledged that she would get notification from Harriet's office however it can take up to 90 days to get the changes made and information correctly posted on the phone bills. This may be the issue that Deb Wormwood was talking about and why Pat was hoping to get prior to May 16th notification."|"1117"|"1"|"1" +"1144"|"133"|"2011-04-19 14:07:31"|"Motorola (Printrak) CAD and PMDC"|"If your agency is using Motorola Printrak CAD and PMDC (both), will you please contact me at JTroyer@calhouncountymi.gov. Thanks in advance."|"0"|"1"|"1" +"1145"|"62"|"2011-04-20 08:43:18"|"subpeonas for court"|"We would like to know how many times you recieve subpeonas to appear in court and how many times you actually testify. In Tuscola Central Dispatch we receive 20 to 30 subpeonas per month and testify 6 to 8 times per month. Do your courts stipulate to the recording? We are called to court to testify how the recording is made and to the chain of evidence. We would like as much info you can provide as we believe we are called to court excessively and would like to point out to our Judges and Prosecutor how Central Dispatch is used in other jurisdictions."|"0"|"1"|"1" +"1146"|"73"|"2011-04-20 08:59:25"|"Re: subpeonas for court"|"Muskegon Central Dispatch recieves about the same amount of subpeonas monthly, sometimes a few more. I am fortunate that I probably only have to appear in court two maybe three times a year. It also seems to be one or two attornies out of all that present cases that want to make everyone appear. The Prosecutors are really good about letting me know when the defendants legal counsel will not stipulate to the authenticity of the recording. I also have provieded the Prosecutors office my contact numbers and email so they can get a hold of me with short notice if necessary. I don't know how you have the time to have someone sit outside a court room for that many hours and days each month. When I do have to go I am sequestered in the hallway and may have to come back a second day if opening statements go long or some other delay occurs. Good luck, I feel much better about mine now. Dave "|"1145"|"1"|"1" +"1147"|"53"|"2011-04-20 09:06:29"|"Re: subpeonas for court"|"Ours is like Dave's. I only receive about ten a month and rarely have to actually testify. I always contact the pao the day before to see if the defense will stipulate to the tape. It's rare they don't. I also have an agreement with them that they call me right before they need me so I'm not waiting around. Most of the cases are pled out anyway."|"1145"|"1"|"1" +"1148"|"51"|"2011-04-20 09:14:07"|"Re: subpeonas for court"|"We don't get very many at all. Our Pros. Ofc is good at weeding this out. Our local attys know us and know what we send to them or the Prso. office for review at directly from out system. We wav file requests to the Prso. Ofc and they provide a copy to the defence. If I get two a year it would be alot. I have only had to appear in court 5 or 6 times in the last 16 years.Andy"|"1145"|"1"|"1" +"1149"|"142"|"2011-04-20 12:17:39"|"New 911 Directors School"|"Is the MCDA going to schedule a New 911 Directors Traning this year?"|"0"|"1"|"1" +"1150"|"94"|"2011-04-20 13:29:51"|"Re: New 911 Directors School"|"No, we had nothing planned for this year."|"1149"|"1"|"1" +"1151"|"116"|"2011-04-20 15:51:11"|"Re: New 911 Directors School"|"Do we have a lot of new Directors? I know I wouldn't mind a refresher with everything that's going on. Any possibility of trying to put something together for, let's say the fall? "|"1149"|"1"|"1" +"1152"|"116"|"2011-04-20 15:54:21"|"ATT"|"I have been looking for some information on why ATT charges 2% uncollectible and 2% administrative fees on the 9-1-1 surcharge. I can't find anything, and no one else does it. Before I call the regulatory person on the MPSC website, I thought I would ask if anyone else knew or had any info on this. Thanks! Think sunshine"|"0"|"1"|"1" +"1153"|"116"|"2011-04-20 15:59:51"|"Re: subpeonas for court"|"We aren't as busy as some of the lower peninsula counties, but our Prosecutor is very good at letting me be on stand by if I do get a subpoena. Most of the defense attornies don't want me to be there cause they hate those tapes."|"1145"|"1"|"1" +"1154"|"165"|"2011-04-21 08:29:29"|"Re: New 911 Directors School"|"If you decide to hold the training, I would be interested in attending."|"1149"|"1"|"1" +"1155"|"160"|"2011-04-21 09:46:54"|"Re: New 911 Directors School"|"I may be interested if you have one depending on location.Donna, Montmorency County"|"1149"|"1"|"1" +"1156"|"38"|"2011-04-21 15:00:46"|"Re: ATT"|"The uncollectable part used to be in the law but can't find it now. The administrative fee is on page 15.. 10) The service supplier may retain 2% of the approved county 9-1-1 charge to cover the supplier's costsfor billings and collections under this section. "|"1152"|"1"|"1" +"1157"|"44"|"2011-04-22 14:18:10"|"Re: subpeonas for court"|"Very rare occurrence to receive a sup and even rarer to have to appear in Barry County."|"1145"|"1"|"1" +"1158"|"44"|"2011-04-22 14:27:53"|"Re: Time off between shifts."|"Our contract states \"Employees shall normally be granted a minimum rest period of eight hours before having to report back to duty, except in cases of an emergency.\""|"1136"|"1"|"1" +"1159"|"32"|"2011-04-22 15:09:47"|"Re: subpeonas for court"|"The same as Midland/Barry & St Joseph. I only recieve 2-3 per year and some years none! And they almost always plead in. The prosecuters office works very well with us..and as with Lisa they will call me when I need to be there and testify."|"1145"|"1"|"1" +"1160"|"170"|"2011-04-25 08:43:21"|"On-call policy"|"Is anyone using an on-call system to cover minimum staffing in the events of unscheduled off time? If so I would be interested in your policy as to time on call, compensation, etc. Please email me at alan_frank@monroemi.org."|"0"|"1"|"1" +"1161"|"116"|"2011-04-25 09:10:50"|"Re: ATT"|"I know the administrative fee is in the current law, but I couldn't find the additional 2% ATT was charging as uncollectible (which was in the old law) I was wondering if anyone else had called on this before I did ATT is the only one I know that does it that way"|"1152"|"1"|"1" +"1162"|"53"|"2011-04-25 12:46:03"|"Committee Representation"|"Anyone from this group that holds a chair or vice chair position on a homeland security regional communications committee - please advise...."|"0"|"1"|"1" +"1163"|"99"|"2011-04-25 13:03:30"|"Re: Committee Representation"|"Mike Szor is currently the Region 7 HSPB Chair; did chair the R7 HSPB PSIC 911 Consolidation Committee. Region 7 PSIC now falls under the R7 HSPB Equipment Technology Subcommittee chaired by Dave Utt (Montmorency Emergency Manager). Mike Szor still sits on that committee as a board member."|"1162"|"1"|"1" +"1164"|"118"|"2011-04-25 15:26:27"|"Re: New 911 Directors School"|"I also would be interested."|"1149"|"1"|"1" +"1165"|"118"|"2011-04-25 15:31:25"|"Dispatchers schedule rotation"|"I am looking to get information from everyone on scheduling your dispatchers. Do any of you require them to switch from nights to days for any rotations?What pro's or con's have you found with 3 on and 3 off and 4 on and 4 off?Thanks,KYkyats@clareco.net"|"0"|"1"|"1" +"1166"|"144"|"2011-04-25 15:38:14"|"Re: New 911 Directors School"|"I would also be interested"|"1149"|"1"|"1" +"1167"|"26"|"2011-04-25 15:51:18"|"Re: ATT"|"Oakland filed an MPSC complaint against AT&T in 2001 about the 2% “uncollectable” fee they charge (we lost). At that time AT&T argued that they bill their customers in advance and remit to us what they have billed, minus a 2% charge for what they will not collect (this is their statewide average). However, under the new statute, they are now remitting quarterly and not monthly, so they hold the funds and don't have to estimate in advance how much will be uncollected – there would seem to be no reason for them to use a statewide average to estimate what portion will be uncollected. They should know exactly what they have collected before they remit at the end of the quarter. The statute requires them to remit to the county what they collect, not what they bill minus an arbitrary “uncollectable” average."|"1152"|"1"|"1" +"1168"|"104"|"2011-04-25 16:07:35"|"Re: Dispatchers schedule rotation"|"We run a schedule that is based on a 2-week cycle. They work three 12's one week and three 12's and one 8 the next week. That drives a little OT for the 44-hour week, but it is not too unbearable. They basically work a 3 on, 3 off, 4 on, 4 off cycle. I do not force anyone to rotate from days to nights or vice versa. We do a shift rebid every 4 months.Tim"|"1165"|"1"|"1" +"1169"|"170"|"2011-04-26 11:48:21"|"LEIN oversight policy"|"Good Morning... Recent changes to our 911-Service Plan prompt our need to draft by-laws for LEIN oversight by our Technical Advisory Committee. If your agency uses a separate oversight committee I am looking for policy and/or language to that end. If you can help email me at alan_frank@monroemi.org"|"0"|"1"|"1" +"1170"|"45"|"2011-04-27 13:43:34"|"Re: subpeonas for court"|"Maybe once or twice in the last 10-years has anyone from CD had to go to court. Our Prosecutor and judges are very good at getting the attorneys, even from other counties, to agree to our wave files submitted directly to the courts and/or prosecutor. "|"1145"|"1"|"1" +"1171"|"94"|"2011-04-28 11:35:01"|"MCDA Training June 2nd at Ottawa $20"|"There will be a full day of training at Ottawa Co Central Dispatch on June 2nd, starting at 9am. We will have 4 sessions throughout the day. Please check the training page for details. Cost will only be $20 to cover food. PLEASE register so we have a head count for hand outs and food prior to training. - THanks"|"0"|"1"|"1" +"1172"|"138"|"2011-04-29 09:53:54"|"Re: MCDA Training June 2nd at Ottawa $20"|"What are the sessions?"|"1171"|"1"|"1" +"1173"|"143"|"2011-04-29 15:28:46"|"Re: Dispatchers schedule rotation"|"We do not rotate from days to nights but do mix up the teams every 6 months amongst day and nights. We do 12 hour shifts and have adjusted payroll so we don't have any overtime with the 12 hour schedule. Dispatchers do a cycle of 3-12 hours shifts and their 4th 12 hour day is split into a different pay periods with no overtime. So it looks like 3 12's, plus 4 hrs goes to the firt week & 8 hrs go into the next week (but all hours worked on the same day) and then 1-8 and 2-12's. For a total of 40 in each week. "|"1165"|"1"|"1" +"1174"|"143"|"2011-04-29 15:31:29"|"APCO EMD & OSSI CAD"|"I curious to see who is using the APCO EMD interface with OSSI CAD software. I am interested in feedback on how it works and possibly making a site visit. "|"0"|"1"|"1" +"1175"|"116"|"2011-04-29 17:07:09"|"Re: MCDA Training June 2nd at Ottawa $20"|"Tentative Subjects Include:A Child is Missing, OnStar, National Weather Service, and TCS Mapping & Available I/P Connectivity for NG911. Listed on Training (in blue to left)"|"1171"|"1"|"1" +"1176"|"116"|"2011-04-29 17:08:33"|"Re: New 911 Directors School"|"Gaylord might be a nice location."|"1149"|"1"|"1" +"1177"|"104"|"2011-05-02 09:17:57"|"Re: APCO EMD & OSSI CAD"|"At Montcalm we have the OSSI CAD but use the NAED Priority Dispatch Pro QA EMD program."|"1174"|"1"|"1" +"1205"|"90"|"2011-05-06 17:29:22"|"Re: Succesful Surcharge Vote"|"Congratulations Jim to you and your crew. The work you put in definitely made the difference in this case as your promotional efforts were most likely worth at least 2% of the vote. "|"1187"|"1"|"1" +"1206"|"90"|"2011-05-06 17:31:10"|"Re: Road Patrol Millage"|"Excellent! Efforts to float that idea here haven't made it to the ballot as yet."|"1198"|"1"|"1" +"1179"|"2"|"2011-05-03 11:22:10"|"VOIP for Dispatch Centers"|"My county is going with a VOIP system for administrative phones. Has anyone else gone through this, and what do I have to look at to \"integrate\" it into my existing system. I'm most interested in having to change out equipment like headsets and so forth. My email is cadair@ogemawcountymi.gov. Thanks! "|"0"|"1"|"1" +"1180"|"147"|"2011-05-03 12:29:01"|"Re: New 911 Directors School"|"I also would be interested"|"1149"|"1"|"1" +"1181"|"43"|"2011-05-03 12:56:44"|"Re: APCO EMD & OSSI CAD"|"Here in Lake County, we have APCO and OSSI. We only have the instructions in the CAD. The prioritizing is still done through the flip cards. Come on up."|"1174"|"1"|"1" +"1182"|"43"|"2011-05-03 13:19:42"|"Re: New 911 Directors School"|"Lake County would send two."|"1149"|"1"|"1" +"1183"|"43"|"2011-05-03 13:35:44"|"Michigan Adventures"|"I received a brochure from Mi Adventure advertising \"American Heroes Week\", 6-13 thru 6-19. Emergency responders get a reduced rate. I called to see if that included telecommunicators. After MUCH deliberation, it was decided that it does include us. Just thought I would pass this along. I agree, think sun."|"0"|"1"|"1" +"1184"|"45"|"2011-05-03 14:03:59"|"Re: Michigan Adventures"|"Again this year we received discounted annual admission tickets without asking. But we didn't get the offer you mention with specific dates. I also got a re-order form. It is the same discount that AAA or others offer. Nothing special."|"1183"|"1"|"1" +"1185"|"43"|"2011-05-03 14:28:14"|"Re: Michigan Adventures"|"$6.00 off a normally $26.00 ticket."|"1183"|"1"|"1" +"1186"|"43"|"2011-05-03 14:29:02"|"Re: Michigan Adventures"|"I just wanted 911 recognized. It's the principle of it."|"1183"|"1"|"1" +"1187"|"45"|"2011-05-04 08:28:09"|"Succesful Surcharge Vote"|"By a narrow margin of only 52% we passed a $0.25 increase to our operational surcharge, now $2.25. The increase is earmarked for improvements to our Harris 800 MHz trunked public safety communication system from a single site to a multicast system. 52% is a far cry from the previous surcharge renewals that past over 75%, but this was an increase and no other increases past in our county."|"0"|"1"|"1" +"1188"|"106"|"2011-05-04 08:35:52"|"Re: Succesful Surcharge Vote"|"Congratulations Jim"|"1187"|"1"|"1" +"1189"|"62"|"2011-05-04 08:44:16"|"Re: Succesful Surcharge Vote"|"Congratulations Jim. 52% is still a victory."|"1187"|"1"|"1" +"1190"|"133"|"2011-05-04 08:50:57"|"Re: Succesful Surcharge Vote"|"Congrats Jim!!!"|"1187"|"1"|"1" +"1191"|"44"|"2011-05-04 08:52:16"|"Re: Succesful Surcharge Vote"|"Congratulations Jim!"|"1187"|"1"|"1" +"1192"|"70"|"2011-05-04 08:55:38"|"Re: Succesful Surcharge Vote"|"CONGRATS Jim it does not matter by how much it passed that fact is that it did pass it great."|"1187"|"1"|"1" +"1193"|"38"|"2011-05-04 09:25:59"|"Re: Succesful Surcharge Vote"|"Good job... "|"1187"|"1"|"1" +"1194"|"32"|"2011-05-04 09:37:51"|"Re: Succesful Surcharge Vote"|"Jim..I am happy to hear that your surcharge issue was approved! I hear what you are saying as far as the margin of approval. Our surcharge increase last August was approved with just 753 votes.Congratulations again neighbor!"|"1187"|"1"|"1" +"1195"|"104"|"2011-05-04 09:54:50"|"Re: Succesful Surcharge Vote"|"Jim, CONGRATULATIONS!!!A win is a win. I'm sure 100% will approve of the improvements in your operations that the increase will fund."|"1187"|"1"|"1" +"1196"|"50"|"2011-05-04 10:02:24"|"Re: Succesful Surcharge Vote"|"Congratulations!!!!"|"1187"|"1"|"1" +"1197"|"15"|"2011-05-04 10:30:13"|"Re: Succesful Surcharge Vote"|"In these trying times, and given that the rest of the proposals were defeated, you and your shop did a great job. "|"1187"|"1"|"1" +"1198"|"116"|"2011-05-04 12:42:26"|"Road Patrol Millage"|"Great news! Menominee County Road Patrol millage was passed yesterday. Life is good."|"0"|"1"|"1" +"1199"|"51"|"2011-05-04 12:54:09"|"Re: Succesful Surcharge Vote"|"Way to go !!! "|"1187"|"1"|"1" +"1200"|"133"|"2011-05-04 12:59:07"|"Re: Road Patrol Millage"|"Congrats!"|"1198"|"1"|"1" +"1201"|"32"|"2011-05-04 13:13:34"|"Re: Road Patrol Millage"|"What great news..Congratulations!"|"1198"|"1"|"1" +"1202"|"80"|"2011-05-04 13:46:18"|"Re: Succesful Surcharge Vote"|"Great job!! Given the present economic times you could argue 52% on an increase request is a mandate. I believe this speaks to the character and hard work of both you and your organization. "|"1187"|"1"|"1" +"1203"|"45"|"2011-05-05 14:36:09"|"Re: Road Patrol Millage"|"Congradulations!"|"1198"|"1"|"1" +"1204"|"112"|"2011-05-06 15:37:48"|"Alarm Policy"|"Cass County is looking for an alarm policy to help control the cost with gas prices as they are. I am looking for county resolutions and policy that I can cheat off of. Thank-you for any help."|"0"|"1"|"1" +"1207"|"90"|"2011-05-06 17:34:27"|"Re: Alarm Policy"|"Doug, We've had a rash of bank robberies in recent years so most alarms get checked out unless the bank employee answers the coded question from the dispatchers correctly the first time with no delays or stumbling for words, or unless the bank realizes they have accidentally set off the alarm and calls us first."|"1204"|"1"|"1" +"1208"|"39"|"2011-05-11 08:36:41"|"May APCO meeting"|"Due to May being such a busy month for everyone, the cost of gas and lack of any pressing issues right now, the May APCO meeting that was scheduled for tomorrow in Ottawa County has been canceled. We look forward to seeing everyone in July in Traverse City. Information on the meeting and training being offered will be forth coming. ThanksRich"|"0"|"1"|"1" +"1209"|"145"|"2011-05-11 08:47:05"|"2011 MI NENA Conference"|"The Conference program is finally finished and the tentative schedule is posted on our website: www.michigannena.org. Registration is open. The dates are May 22nd Pre-Con (register on the NENA national website) and the full conference is May 23rd-25th. Please join us for another great conference!"|"0"|"1"|"1" +"1210"|"1"|"2011-05-11 08:55:55"|"Re: Road Patrol Millage"|"Good job, Nadeau is now safe, won't have to lock my doors...LOL"|"1198"|"1"|"1" +"1211"|"53"|"2011-05-11 09:51:15"|"COMML Training"|"If anyone becomes aware of any COMML training in your area this year, would you please pass it my way? Thank you!"|"0"|"1"|"1" +"1212"|"116"|"2011-05-11 21:36:29"|"Re: Succesful Surcharge Vote"|"Good job Jim!"|"1187"|"1"|"1" +"1213"|"25"|"2011-05-12 08:39:12"|"Re: COMML Training"|"We would like to know about any COMML training as well. Thanks in advance, Greg"|"1211"|"1"|"1" +"1214"|"25"|"2011-05-12 08:45:17"|"College and School Campus Notifications"|"Our local Community College would like their facilty personnel notified of any incidents that occur on their campus via phone call. Does anyone have any notification policies or guidelines with their college or university campuses? "|"0"|"1"|"1" +"1215"|"70"|"2011-05-12 09:01:18"|"Re: College and School Campus Notifications"|"I would check with the Prosecutor, I believe that Law Enforcement is required to notify schools of any criminal activity on or near their campus"|"1214"|"1"|"1" +"1216"|"24"|"2011-05-12 13:00:25"|"Re: College and School Campus Notifications"|"I recently received this request also. I was told there was new legislation that has reporting requirements for them. We flagged each of their addresses in our CAD with a note to have the dispatchers notify them when any calls occur at those locations."|"1214"|"1"|"1" +"1217"|"94"|"2011-05-17 11:29:08"|"Re: Dispatchers schedule rotation"|"Meceola works 12 hr shifts and bid every 6 months for days, afternoons or nights, where I mix them up on their bid shift so they dont get to work with their buddys every rotation. While I would personnally prefer to make them rotate at least once in awhile to an opposite shift (my idea would be they get to bid twice for their preference - days for example - on the 3rd bid they have to choose the opposite shift) our union contract will not allow this option. One of our police depts does this and it really is the fair and equitable way to schedule. It gives everyone a chance at an opposite rotation to help them from getting burn out or shift sour, but still recognizes seniority. As for switching back and forth on a rotation, I believe that any thing less than a 3 month rotation from nights to days is just to difficult for people to adjust too. "|"1165"|"1"|"1" +"1218"|"94"|"2011-05-17 11:31:37"|"Re: College and School Campus Notifications"|"This is a requirement for campus. This is not a requirement for 911 to fulfill their notification needs. Ferris State university uses City Watch lists to do their notifications. THere is no way that my center could even attempt to make calls to their staff in an emergency. "|"1214"|"1"|"1" +"1219"|"94"|"2011-05-17 11:35:29"|"Re: New 911 Directors School"|"Ok everyone - it sounds like a new director school might be the thing to do. Exactly what kind of sessions would you like to see? In the past we've had: Know your 911 plan, Budgeting, long term planning, phone system basics, FOIA, radio system basics, Director path to insanity 101... what other things would you like to see?"|"1149"|"1"|"1" +"1220"|"94"|"2011-05-17 11:37:01"|"June 2nd Ottawa training"|"Its getting close and I have very few people signed up! If you are planning on attending PLEASE let me know so we can get a count for lunch and handouts! Thanks"|"0"|"1"|"1" +"1221"|"53"|"2011-05-17 15:27:09"|"Bomb Threat SOP"|"Anyone have a good Bomb Threat SOP that they are willing to share? Please send to lhall@midland911.org. Thanks"|"0"|"1"|"1" +"1222"|"17"|"2011-05-17 15:54:41"|"Re: Bomb Threat SOP"|"I would be interested also. 911@antrimcounty.org"|"1221"|"1"|"1" +"1223"|"106"|"2011-05-18 08:14:26"|"Re: Bomb Threat SOP"|"I would also be interested..."|"1221"|"1"|"1" +"1224"|"73"|"2011-05-18 12:37:08"|"multiline telephone system regulation"|"MPSC to Hold Public Hearing on Proposed Rule Revisions for Multiline Telephone Systems Related to the Installation of Equipment and Software to Provide 9-1-1 Call LocationI have a business calling to know if the requirements to comply by 12-31-2011 are in place. It seems like I heard the date was possibly moving to 2014. I see there has been MPSC acitivity and a hearing. Would it be best to just have them contact the MPSC to inquire or can someone point me in another direction?Thanks "|"0"|"1"|"1" +"1225"|"95"|"2011-05-18 12:42:34"|"Re: multiline telephone system regulation"|"Dave, they called me just before calling you. I sent the question to Harriet for some guidance. Thanks Tim Smith"|"1224"|"1"|"1" +"1226"|"30"|"2011-05-18 12:49:40"|"Dispatch Supervisor Test"|"I am looking to rewrite our Dispatch Supervisor Test. If anyone would like to share what they use, I would greatly appreciate it! Thanks! Dawn"|"0"|"1"|"1" +"1227"|"76"|"2011-05-18 13:06:26"|"Re: multiline telephone system regulation"|"Just by way of a nutshell update for all. The current MPSC Case on the MLTS is U-16439. The case is still in process. The current statute (MCL 484.1405) gives the MPSC a date certain to implement rules on MLTS (Dec, 31, 2011). The only way that date can be moved is by a change in the law. I think some multi-line system users are in support of extending that deadline. I hope that helps. "|"1224"|"1"|"1" +"1228"|"73"|"2011-05-18 13:10:22"|"Re: multiline telephone system regulation"|"Thank You! I will give him the nutshell info but I think I will refer him to the MPSC for any other details he may be looking for. "|"1224"|"1"|"1" +"1229"|"106"|"2011-05-18 13:14:03"|"Re: Dispatch Supervisor Test"|"I would be interested in what everyone has too..."|"1226"|"1"|"1" +"1230"|"38"|"2011-05-18 15:10:34"|"Michigan"|"http://www.youtube.com/watch_popup?v=QMR7veI78f8"|"0"|"1"|"1" +"1231"|"104"|"2011-05-19 07:28:41"|"Mass Notificationm Software"|"Those of us in Region 6 are currently using CityWatch, but wanted to look at some other tools sto see if they better suited our needs. Please let me know at tscott@co.montcalm.mi.us if you use a different program and if you are pleased with its performance.Thanks"|"0"|"1"|"1" +"1232"|"39"|"2011-05-19 22:10:46"|"Re: Michigan"|"Thanks for the video Lloyd. I did not know you had a family of bears you took care of."|"1230"|"1"|"1" +"1268"|"106"|"2011-06-07 08:35:30"|"Supervisor Compensation"|"Do any centers have newly promoted supervisor positions that are compensated at the same pay rate as dispatchers? "|"0"|"1"|"1" +"1269"|"104"|"2011-06-07 08:44:38"|"Re: Supervisor Compensation"|"All Supervisors are paid at the same rate, which is a notch above the top dispatcher rate."|"1268"|"1"|"1" +"1234"|"70"|"2011-05-25 14:28:15"|"Elderly notification systems"|"Has anyone ever heard of Critical Signal Technologies and what kind of company they are. I have a nursing home in the area that is asking about he company. Thanks in advance.vmartin@lapeercounty.org"|"0"|"1"|"1" +"1235"|"94"|"2011-05-26 10:57:40"|"June 2nd Wine and Cheese party"|"Mark Jongekrijg is arranging a wine and cheese get together after the training on Thursday night. If you are coming in that evening for the Friday meeting please get with me or Mark to find out the details and location. Thanks!"|"0"|"1"|"1" +"1236"|"1"|"2011-05-26 13:02:01"|"Re: June 2nd Wine and Cheese party"|"Did you forget the h?"|"1235"|"1"|"1" +"1237"|"5"|"2011-05-26 17:39:51"|"Alarms that terminate in the PSAP"|"I'm interested in how many PSAPs monitor alarms and if so, what type? (i.e. courtroom panic alarms, jail fire alarms, etc.) Thank You- Jamel"|"0"|"1"|"1" +"1238"|"106"|"2011-05-27 07:53:39"|"Re: Alarms that terminate in the PSAP"|"Our courthouse panic alarms currently ring in to our jail. I am not opposed to having those come directly to our center for a more efficient response. other than that, no others here planned or allowed"|"1237"|"1"|"1" +"1239"|"70"|"2011-05-27 07:53:55"|"FACEBOOK POLICY"|"DOES ANYONE HAVE A FACEBOOK POLICY I COULD USE TO CREATE A POLILCY, THANKS IN ADVANCE FOR ASSISTANCEVMARTIN@LAPEERCOUNTY.ORG"|"0"|"1"|"1" +"1240"|"53"|"2011-05-27 08:03:10"|"Re: Alarms that terminate in the PSAP"|"We monitor the building fire alarm and the generator alarm. "|"1237"|"1"|"1" +"1241"|"131"|"2011-05-27 08:05:20"|"Re: Alarms that terminate in the PSAP"|"Court rooms."|"1237"|"1"|"1" +"1242"|"51"|"2011-05-27 08:52:08"|"Re: Alarms that terminate in the PSAP"|"None"|"1237"|"1"|"1" +"1243"|"17"|"2011-05-27 09:29:31"|"Re: Alarms that terminate in the PSAP"|"We monitor all Panic alarms in Courtrooms, Court Offices, Judges Chambers, Treasurer Office, Clerks Office and Fire Alarms in County Bldg and Courthouse. We also monitor panic buttons for Sheriff's Office Administration and Jail Nurses office."|"1237"|"1"|"1" +"1244"|"80"|"2011-05-27 10:30:36"|"Re: Alarms that terminate in the PSAP"|"We get alarms for the courts and the back \"sallyport\" at the Sheriff Dept."|"1237"|"1"|"1" +"1245"|"94"|"2011-05-27 11:10:23"|"Re: Alarms that terminate in the PSAP"|"Meceola has none"|"1237"|"1"|"1" +"1246"|"94"|"2011-05-27 11:11:58"|"Re: Elderly notification systems"|"No - only EMFinders"|"1234"|"1"|"1" +"1247"|"93"|"2011-05-27 13:18:32"|"Re: Alarms that terminate in the PSAP"|"We monitor several panic alarms at the Government Center (mostly court rooms). We monitor panic alarms for Tribal Courts & Tribal Prosecutors, however, those alarms will alert an alarm company (ADT)simultaneously. Those alarms automatically send live video from the closest camera via web cams."|"1237"|"1"|"1" +"1248"|"116"|"2011-05-27 15:59:55"|"Re: Alarms that terminate in the PSAP"|"We monitor the building generator alarm, and we have one fire alarm left over from the beginning of time that we still monitor. Other than that, everything is through an alarm company. (including the one fire alarm that we have monitored since the beginning of time, they have an alarm company and the one we monitor as a back up)"|"1237"|"1"|"1" +"1249"|"10"|"2011-05-31 08:43:05"|"Radio industry Standards"|"Does anyone know where I can find the standard that speaks to the number of units per talkgroup that are considered acceptable. I know that number is 60 - 100 units /per talkgroup (aka channel) but I need to have it in writing). Thanks in advance"|"0"|"1"|"1" +"1250"|"101"|"2011-05-31 08:50:46"|"Re: Alarms that terminate in the PSAP"|"The court alarms ring into the Jail - we monitor the jail radio talkgroup and send backup as needed. No other alarms."|"1237"|"1"|"1" +"1251"|"62"|"2011-05-31 09:14:45"|"Re: Alarms that terminate in the PSAP"|"Tuscola has none"|"1237"|"1"|"1" +"1252"|"51"|"2011-05-31 09:15:51"|"Re: Radio industry Standards"|"I would think that the MPSCS could help you out. Contact Dave Hayhurstd at the MPSCS at hayhurstd@michigan.gov or call at 517 336 5002."|"1249"|"1"|"1" +"1253"|"170"|"2011-05-31 11:46:34"|"Re: Alarms that terminate in the PSAP"|"Monroe No Alarms - we did some alarm monitoring in the 1980's. These were removed years ago from our old center and prior to our new location."|"1237"|"1"|"1" +"1254"|"45"|"2011-05-31 13:49:49"|"Re: Alarms that terminate in the PSAP"|"We only monitor courthouse alarms; judges bench, and county offices i.e. District court window, and other county offices. Also our generator system at the office and at tower, as well as entrance to tower sites."|"1237"|"1"|"1" +"1255"|"19"|"2011-05-31 14:49:48"|"911 millage ballot expense "|"i am the lone item on the August ballot it has been asked of me how i will pay for the election costs to the county since i am the lone item. Does anyone know if Sur-charge monies are allowable or if collected past millage monies can be used. any help would be great. please advise "|"0"|"1"|"1" +"1256"|"32"|"2011-05-31 15:19:20"|"Re: Alarms that terminate in the PSAP"|"We monitor all courthouse offices as well as all courtroom panic alarms & the District Court front reception desk. Most are all live vidio feed into our center."|"1237"|"1"|"1" +"1257"|"90"|"2011-05-31 16:02:35"|"Re: 911 millage ballot expense "|"In 2008 we had a similar situation. The County billed us about $21,000 for printing the ballots, paying the election workers, (even buying their lunch!) etc. which was paid out of our telephone surcharge fund (our only source of revenue). The county clerk said she checked into it and believed this was acceptable. (It made the pain a hurt a little less because our vote passed:) If any questions, call us at 517.523.9911."|"1255"|"1"|"1" +"1258"|"89"|"2011-06-01 06:20:04"|"Re: FACEBOOK POLICY"|"The Oakland County Sheriff's Office has a General Order on this. I can send it to anyone who wants to take a look. Mel Maier"|"1239"|"1"|"1" +"1259"|"116"|"2011-06-01 12:13:36"|"Record Retention"|"At the October MCDA meeting there was discussion about how to adopt the Record Retention Plan for 9-1-1, and there was mention of a form that was needed to adopt the Record Retention Plan. I have not been able to locate such a form, does anyone know where I would find it? Thanks"|"0"|"1"|"1" +"1267"|"45"|"2011-06-01 15:18:32"|"Re: Record Retention"|"Check out our \"Documents & Training Materials\" tab. DMB 43 is the form you are looking for, and Approved Material 34 is the 911 state records retention schedule that MCDA authored."|"1259"|"1"|"1" +"1266"|"45"|"2011-06-01 15:14:07"|"Re: 911 millage ballot expense "|"You can pay from surcharge funds, reasonable and necessary, costs associated with the ballot proposal ONLY. Our recent election had locations with local/school votes. We do not pay costs for their election process as they had to conduct business with or without the surcharge question."|"1255"|"1"|"1" +"1262"|"106"|"2011-06-01 13:53:57"|"Re: Record Retention"|"I would be interested in the same form..."|"1259"|"1"|"1" +"1263"|"60"|"2011-06-01 14:59:49"|"Thursday Evening Wine and Cheese Reception"|"Address for the Networking Reception:Tele-Rad Inc 511 East 8th Street Holland MI 49423 Additional Information: Networking Reception at Tele-Rad for MCDA attendee’s and their spouses. Casual time to visit with one another in our Holland facility. We will provide beer, wine and soft drinks together with some appetizers and finger foods. No cost just come be out guest while you are in Holland. "|"0"|"1"|"1" +"1270"|"38"|"2011-06-07 09:00:38"|"Re: Supervisor Compensation"|"Here it's: 1st year @ 12% over top dispatch pay, then jumps to 18% over."|"1268"|"1"|"1" +"1271"|"95"|"2011-06-07 09:22:06"|"Public employee health legislation"|"I have been researching the impact that SB 0007 (public employee health care) will have on our organization. This is the legislation that will require all public employees to pay 20% of their total health care benifits. Due to the fact that we are an \"authority\" created under the Urban Cooperation Act, MCL 124.504 , and not a \"local unit of government\", our Policy Board is prevented by law under the law from exempting our organization from this requirement. The bill is currently in committee, but I expect it to pass, and become law soon. So I am preparing my budget, and negotiation strategy for later this year to comply with the expected new requirements. FYI Tim Smith"|"0"|"1"|"1" +"1272"|"39"|"2011-06-07 09:29:54"|"Re: Public employee health legislation"|"This was a discussion at our 911 Efficiencies Committee yesterday also. Are you including co-pays and deductible as part of the 20% or will the employee be paying those plus 20% of premium cost?"|"1271"|"1"|"1" +"1273"|"25"|"2011-06-07 09:30:14"|"Re: Public employee health legislation"|"Tim, we too have been watching this legislation closely as it will have the same effect on us. The question is how does it effect current employee contracts? "|"1271"|"1"|"1" +"1274"|"39"|"2011-06-07 09:31:27"|"Re: Supervisor Compensation"|"No, all of our Supervisors receive a 5% increase when becoming Supervisors."|"1268"|"1"|"1" +"1275"|"53"|"2011-06-07 09:37:32"|"Re: Public employee health legislation"|"This is on my radar as well. My employees also. Rich, the way I read this is that the 20% premium share is on top of deductible and co pays. Our employees currently pay 10% towards the premium - it would be an increase to 20% for them. "|"1271"|"1"|"1" +"1276"|"170"|"2011-06-07 09:42:12"|"Re: Supervisor Compensation"|"Upon becoming a supervisor our employee goes to first year supervisor pay. Which is approximately $3.00 per hour more than a top paid dispatcher."|"1268"|"1"|"1" +"1277"|"38"|"2011-06-07 09:49:23"|"Re: Supervisor Compensation"|"Here it's: 1st year @ 12% over top dispatch pay, then jumps to 18% over."|"1268"|"1"|"1" +"1278"|"25"|"2011-06-07 10:00:45"|"Re: Public employee health legislation"|"That is good to know Lisa, our employee's contract is 10% as well - they will not be happy."|"1271"|"1"|"1" +"1279"|"73"|"2011-06-07 10:02:05"|"Re: Public employee health legislation"|"Muskegon County is concerned as well and keeping an eye on possible mandated public employee wage decreases. "|"1271"|"1"|"1" +"1280"|"62"|"2011-06-07 11:27:50"|"Re: Public employee health legislation"|"Tuscola is keeping an eye on this bill. We are self funded for our insurance and the County offers an a la carte choice of 4 different plans. If an employee opts up to the most inclusive plan, that employee would contribute 29% of the cost of the insurance. If they opt for the least expensive plan there is no up front cost but the deductibles and co-pays increase to equal 29% of the cost of insuranc. Under this bill the co-pay and deductible do not fall under the 20% shared cost requirement."|"1271"|"1"|"1" +"1283"|"133"|"2011-06-07 21:18:38"|"Re: Public employee health legislation"|"Calhoun County Consolidated Dispatch Authority has been watching this bill since its introduction. I think it should be noted that those of us that are Authorities created under the Urban Cooperations Act do not qualify for the exemption status to be adopted by the Governing Body (as Tim Smith also indicated). However, there is the option to offer employees an alternative HSA (Health Savings Account) plan that can be very attractive. As for current bargaining agreements in place, this bill as it stands now will not impact current agreements until they expire. Upon expiration, the cost shares proposed in this bill would take effect. That being said, CCCDA just settled our dispatchers contract in January and we offer three standard plans and an HSA plan. The current employee cost share on the traditional plans are 15% and 19%; depending on their selection. The \"cadillac\" plan is the one they pay 19% cost share. However, the High Deductible HSA is becoming more and more attractive. For those of you that are not familiar with the HSA plans, it's definitely worth looking into. Normally they have a high deductible and a higher cap on out of pocket maximums. However under the proposed legislation, the employer can still reimburse/compensate/contribute to the employee a significant amount towards that higher deductible. In addition, it encourages employees to \"shop around\" for better prices on prescriptions, etc. because whatever money is left in their HSA at the end of the year, it rolls over to the next year (it's not like the Flex Spending Accounts where if the money isn't used, it doesn't carry over). We have seen a significant increase in employees participating in the HSA option."|"1271"|"1"|"1" +"1284"|"133"|"2011-06-07 21:25:42"|"Re: Supervisor Compensation"|"Our Supervisors start higher than the top wage for dispatchers - $1.50 more per hour. "|"1268"|"1"|"1" +"1285"|"106"|"2011-06-08 09:05:47"|"Re: Supervisor Compensation"|"Thanks to all for your responses"|"1268"|"1"|"1" +"1286"|"53"|"2011-06-08 10:36:06"|"MLIVE Article on Pontiac Dispatch Contract"|"http://www.mlive.com/news/detroit/index.ssf/2011/06/pontiac_emergency_financial_ma_1.html"|"0"|"1"|"1" +"1287"|"95"|"2011-06-15 07:16:42"|"Mis-use of data"|"Doe's anyone have any contract language that spells out penalties for mis-use or inappropriate sharing of data to a third party? The group working on the GIS project are working on language for MOU's and are looking for some examples. Thanks Tim Smith"|"0"|"1"|"1" +"1288"|"156"|"2011-06-15 09:42:24"|"Weather Alerts"|"How do all of you receive your weather alerts for storms etc...."|"0"|"1"|"1" +"1289"|"106"|"2011-06-15 09:46:16"|"Re: Weather Alerts"|"LEIN and local television alerts. We pull the trigger on first responder notification when we receive the LEIN message"|"1288"|"1"|"1" +"1290"|"51"|"2011-06-15 09:50:43"|"NEED A RADIO NOW"|"We had a failure to one of our 900 radio micowave sites. We need the following radio to use or even purchase if you have one you are no longer using.MDS LEDR 900 S MICROWAVE RADIOMODEL # LEDR9005 24 VOLT DC WITH INTERNAL DUPLEXER. (CAN USE A 48 VOLT UNIT) ALSO, IF YOUR UNIT DOES NOT HAVE A DUPLEXER THIS WILL WORK ALSO.FREQUENCIES IN THE 934 - 943 RANGE.If you have this type of radio in your back room gathering dust, we could use one or maybe two. Please call me at 269 467 8606 or email me atgoldbergera@stjosephcountymi.orgThis is a ASAP issue.THANK YOU VERY MUCH, Andy "|"0"|"1"|"1" +"1291"|"104"|"2011-06-15 09:52:22"|"Re: Weather Alerts"|"We have also historically used the LEIN notification as the 'official' notification, but are going to start using the television alerts as well. Also, communities can request their sirens be activated without any formal notification from the weather service if necessary."|"1288"|"1"|"1" +"1292"|"133"|"2011-06-15 10:03:11"|"Re: NEED A RADIO NOW"|"Analog or Digital? I may have one."|"1290"|"1"|"1" +"1293"|"28"|"2011-06-15 10:04:58"|"Re: Weather Alerts"|"LEIN, EAS and NOAA radio."|"1288"|"1"|"1" +"1294"|"51"|"2011-06-15 10:13:18"|"Re: NEED A RADIO NOW"|"Analog is what is needed"|"1290"|"1"|"1" +"1295"|"94"|"2011-06-15 11:49:08"|"Re: Weather Alerts"|"Meceola also has a DTN weather computer that gives audible alerts from NOAA. We like it."|"1288"|"1"|"1" +"1296"|"94"|"2011-06-15 11:54:28"|"“9-1-1, A guide for families of those who answer"|"Kelly Rassmussen has a new E Book available for $5 that might be appropriate for your dispatchers if you have some struggling with \"the Job\". About the 9-1-1 Family Guide:Do you wish your family knew more about your job without you having to tell them all of the gory details? Do your loved ones ask you all the time why you are so tired, why don’t you talk to them anymore and why don’t you want to join the family outings?Do you know the difference between tired, stressed, and burned out? Would you like for your loved ones to understand the differences too? Can you see and understand what the stress does to you physically, emotionally and behaviorally? Would you like someone to explain it all to your family & friends so you can find your way back to “normal?” From the dark humor to the anger & trauma of the job, this guide will walk you through the explanations for your family and friends. To gain a better grasp of what you do and why you react the way you do, get a copy of this guide for your loved ones and help them help you!http://www.mcssl.com/SecureCart/ViewCart.aspx?mid=0640BFA7-4365-440B-94D2-F9 DE9FFB66E9&sctoken=578d0f9945c94a0ea60a25d49da4eb99&bhcp=1 (you will have to cut and paste both parts of the above link into your web browser to access the site, I couldnt get it to work right)"|"0"|"1"|"1" +"1297"|"10"|"2011-06-15 12:18:20"|"School Incident Database Question"|"I just received a call from a State agency that is looking at doing a project that includes gathering information in a uniform manner and sending it back out to the PSAP’s for use. The project would include gathering a GPS coordinate for every school, both public and private along with the floor plans and key data such as the evacuation plan (would your dispatchers know where the students were going if the school was evacuated), where chemicals are kept, aerial views of the schools, class sizes, student body size, etc. Two questions: 1 – does this sound like information that would be helpful to your PSAP? 2. Do you already have this data? Let me know and thank you in advance! ~ Cherie Bartram"|"0"|"1"|"1" +"1298"|"151"|"2011-06-15 12:20:57"|"Re: NEED A RADIO NOW"|"Andy,I do not have that type of radio but I do have two Orbacom Calida+ collecting dust if you are interested. P.S. Wil Yancer said to tell you hello.Andrea"|"1290"|"1"|"1" +"1299"|"104"|"2011-06-15 12:59:50"|"Re: School Incident Database Question"|"Cherie, No, we do not currently have that type information available, but yes, potentially, it could be very valuable. My concern about data collection efforts like this is the work necessary to keep it current. If it is outdated in a year, then we will be making decisions (who to respond where) based on outdated and inaccurate information.Tim"|"1297"|"1"|"1" +"1300"|"101"|"2011-06-15 13:51:01"|"Re: “9-1-1, A guide for families of those who an"|"If you go to:http://www.krrproductions.com/Store.htmlYou can select the book as well."|"1296"|"1"|"1" +"1301"|"38"|"2011-06-15 14:03:03"|"Re: School Incident Database Question"|"Cherie, We already have the floor plans, etc. in our system and it is sent out to the MDCs as needed. Some local agencies keep the info for their schools loaded in their MDCs for their jurisdiction. We are the master database for it for our County. Looks like someone got some Grant money to re-invent the wheel.. I know other Counties have done this too but there may be some who have not yet been able to do it. :)"|"1297"|"1"|"1" +"1302"|"75"|"2011-06-15 15:31:32"|"Re: Weather Alerts"|"LEIN, EAS and NWS"|"1288"|"1"|"1" +"1303"|"133"|"2011-06-16 02:26:31"|"Re: Weather Alerts"|"Any available resource diseminating official NWS statements. Our staff likes electronic notification methods to receive the data thru NOAA and local television text/email notifications. "|"1288"|"1"|"1" +"1304"|"101"|"2011-06-16 07:39:53"|"Job Description"|"Looking for a new and updated copy of a job desciption for dispatcher -- if you have one can you e-mail me a copy? Thanks"|"0"|"1"|"1" +"1305"|"66"|"2011-06-16 09:56:12"|"Re: School Incident Database Question"|"If the \"state agency\" you mention wants to help us collect and update the data I'd be very interested. It is currently a county responsibility, and we like Lloyd have all the information sent to our MCT's. I can't imagine what the state would do with all that data. And what good would it do for us to give them the data and have them give it back to us. "|"1297"|"1"|"1" +"1306"|"116"|"2011-06-21 10:48:50"|"funeral home"|"I was just wondering if anyone contacts funeral homes to respond"|"0"|"1"|"1" +"1307"|"116"|"2011-06-21 10:50:23"|"funeral home"|"I was just wondering if anyone contacts funeral homes to respond"|"0"|"1"|"1" +"1308"|"104"|"2011-06-21 11:03:23"|"Re: funeral home"|"We have a new MEI (Medical Examiner Investigator) program where the MEI responds to all dead bodies, and they normally contact a funeral home if needed to transport the body. We have not yet been asked to assist with this process. (MEIs are managed out of the Medical Examiner's Office.)"|"1307"|"1"|"1" +"1309"|"25"|"2011-06-21 13:37:53"|"Re: Weather Alerts"|"We use EAS, NWS and WeatherTap to receive notifications."|"1288"|"1"|"1" +"1310"|"39"|"2011-06-21 15:06:31"|"Re: funeral home"|"If EMS or the ME request us to, we do. We would rather they would, as they have more of the details."|"1307"|"1"|"1" +"1311"|"148"|"2011-06-21 15:59:20"|"Re: funeral home"|"We also have MEI's. We do call the funeral home for them and just give them the basic information that we have and the funeral homes respond and get what information they need after they are on scene."|"1307"|"1"|"1" +"1312"|"44"|"2011-06-22 10:57:33"|"Simulcast Fire Radio System"|"For those of you that use a simulcast system for your fire departments, can you please share how much you pay a month to maintain the system (to include 24/7 365 response) per month. Thanks!"|"0"|"1"|"1" +"1313"|"101"|"2011-06-22 11:10:16"|"Re: funeral home"|"The Medical Examiner usually takes care of the request when they are at a residence. If out on a crash site or unusual event, they will ask for us to make it."|"1307"|"1"|"1" +"1314"|"51"|"2011-06-22 11:24:02"|"Re: Simulcast Fire Radio System"|"St. Joseph County simulcast radio system includes Police and Fire. We pay $1200 per month for our entire system. B T W, we are completely narrow band on all of our frequencies."|"1312"|"1"|"1" +"1315"|"1"|"2011-06-22 11:43:23"|"Re: Job Description"|"Sent you ours, let me know if it doesn't get to you dca@geneseecounty911.org "|"1304"|"1"|"1" +"1316"|"66"|"2011-06-22 11:54:30"|"Re: Simulcast Fire Radio System"|"We pay about the same as Andy for a 3 site system, and will be narrowband in October. TeleRad is the vendor."|"1312"|"1"|"1" +"1317"|"56"|"2011-06-22 12:11:10"|"Re: funeral home"|"We have a Morgue of the Month list that we call MOM. It's a list of funeral homes that we contact when requested by the officer in charge at the scene. "|"1307"|"1"|"1" +"1318"|"39"|"2011-06-22 12:42:03"|"health insurance and HSA accounts"|"Curious to how many agencies are using or going to high deductible plans with an HSA account. If you are, what % of premium is the employee contributing and is 911 putting money into the HSA and how much.Can email me your info at rich911mi@aol.com. Thanks"|"0"|"1"|"1" +"1319"|"73"|"2011-06-22 12:46:45"|"Re: health insurance and HSA accounts"|"I am very interested in this as well if you get any information please pass it along. "|"1318"|"1"|"1" +"1320"|"38"|"2011-06-22 13:02:40"|"Re: Simulcast Fire Radio System"|"The State maintains all 7 of my sites including towers,grounds,shelters,microwaves,14 (800Mhz), and 1 (narrow band) fire transmitters/receivers for about 80k per year."|"1312"|"1"|"1" +"1321"|"38"|"2011-06-22 15:31:34"|"Mr RAV"|"Now I KNOW some of you are still using this. Are there any updated training CDs on it. I have an old DVR tape from early 80s from our dust bin. "|"0"|"1"|"1" +"1322"|"44"|"2011-06-22 15:50:57"|"Re: Mr RAV"|"We still use it but I didn't even know a training video existed. We teach it the best we can during training. Most of the banks use it but do a poor job of training their people so when we call and ask for Mr. RAV they usually don't have a clue what we are talking about."|"1321"|"1"|"1" +"1323"|"94"|"2011-06-22 16:12:03"|"Re: Mr RAV"|"We also still use it but never new there was a training video. Thought it was something someone made up. I've asked my banks for some updated ideas but no one seems to have any. Any ideas?"|"1321"|"1"|"1" +"1324"|"94"|"2011-06-22 16:17:26"|"Re: health insurance and HSA accounts"|"Meceola just went to this in March. Priority Health high deductible $2000 single/$4000 family. Meceola contibuted the entire deductible amount into the employee's HSA. They pay nothing this year 2011, 5% of premium for 2012, 7% of premium in 2013. It saved us alot of money. "|"1318"|"1"|"1" +"1325"|"94"|"2011-06-22 16:19:43"|"Re: funeral home"|"Meceola contacts the funeral homes when requested by either EMS or ME."|"1307"|"1"|"1" +"1326"|"94"|"2011-06-22 16:23:52"|"Re: School Incident Database Question"|"I agree with Steve, we already have some of the data, and trying to keep it updated has been difficult. "|"1297"|"1"|"1" +"1327"|"101"|"2011-06-22 16:44:38"|"Re: Mr RAV"|"Ditto for Van Buren - have never seen a video. Still train and follow the procedure. Not so much on their end."|"1321"|"1"|"1" +"1328"|"148"|"2011-06-22 18:05:12"|"Re: Mr RAV"|"Same here...never seen a training video before or heard of one. We still use it and it is part of our training program."|"1321"|"1"|"1" +"1329"|"38"|"2011-06-22 23:11:15"|"Re: Mr RAV"|"Geese... You guys want an old Trng video? Real cool old cars in it!!"|"1321"|"1"|"1" +"1330"|"142"|"2011-06-23 06:47:21"|"Re: funeral home"|"Delta county will call the funeral homes when requested to do so, as will the MEI. There is no established guideline."|"1307"|"1"|"1" +"1331"|"53"|"2011-06-24 10:35:30"|"COMML Training"|"I will be hosting a 4 day COMML Training here in Midland, September 26 - September 29. This training will be free. Please pass this on to the other agencies in your county that might be interested. They can register by sending me an email at lhall@midland911.org."|"0"|"1"|"1" +"1332"|"53"|"2011-06-24 12:04:21"|"Fixed Asset Capitalization policy"|"Does anyone have a capitalization policy that they'd be willing to share with me?"|"0"|"1"|"1" +"1333"|"177"|"2011-06-28 13:58:59"|"Re: New 911 Directors School"|"Did a new director school happen yet or will one be coming?"|"1149"|"1"|"1" +"1334"|"38"|"2011-06-29 14:46:55"|"PA 54"|"Anyone noticed this yet, or did it only whiz by me?http://www.legislature.mi.gov/documents/2011-2012/publicact/pdf/2011-PA-0054.pdf"|"0"|"1"|"1" +"1335"|"133"|"2011-06-29 15:05:03"|"Surcharge Funded PSAPs"|"We are evaluating different funding options in Calhoun and I'm looking for some information. If your PSAP is solely funded by Surcharge (no other primary funding mechanism; even for capital projects), will you please send me what your LOCAL surcharge is? You can either post the info here or you can email it to me at JTroyer@calhouncountymi.gov. Thanks in advance."|"0"|"1"|"1" +"1336"|"116"|"2011-06-29 15:06:34"|"Re: Mr RAV"|"I never heard of a training video, you must have kept it a secret. LOL"|"1321"|"1"|"1" +"1337"|"62"|"2011-06-29 15:07:17"|"Re: Surcharge Funded PSAPs"|"Tuscola is entirely funded by a surcharge and ours is $1.80."|"1335"|"1"|"1" +"1338"|"116"|"2011-06-29 15:07:44"|"Re: Surcharge Funded PSAPs"|"we are surcharge funded and collect $2.20"|"1335"|"1"|"1" +"1339"|"90"|"2011-06-29 15:21:58"|"Re: Surcharge Funded PSAPs"|"Hillsdale County is mostly funded by a local surcharge of $2.25. Like most others we also receive a portion of the 19 cent state surcharge for operations and training. No county general funds or millage funds are allocated to us."|"1335"|"1"|"1" +"1340"|"38"|"2011-06-29 15:27:16"|"Re: Surcharge Funded PSAPs"|"Totally @ 1.24"|"1335"|"1"|"1" +"1341"|"70"|"2011-06-29 15:49:29"|"Re: Surcharge Funded PSAPs"|"TOTALY $1.55"|"1335"|"1"|"1" +"1342"|"70"|"2011-06-29 15:55:42"|"Re: funeral home"|"If HOSPICE is involved, we do not receive a call, the arrangements are already made. If we get the 911 call, Police, Me and EMS are sent per policy, ME decides who to send per family request. The ME generally calls the funeral home direct"|"1307"|"1"|"1" +"1343"|"86"|"2011-06-29 15:59:14"|"Re: Surcharge Funded PSAPs"|"Iosco $1.85 Surcharge only"|"1335"|"1"|"1" +"1344"|"13"|"2011-06-29 16:38:01"|"Re: Surcharge Funded PSAPs"|"The Wayne County Commissioners adopted a resoluion in April 2009 allows Wayne County PSAPs to collect $0.42 per applicable device. This is the hgihest surcharge allowable without a vote of the citizens. Most of the 9-1-1 costs are covered by general funds dollars.Marsha BianconiCWW 911 Coordinator"|"1335"|"1"|"1" +"1345"|"177"|"2011-06-30 08:36:15"|"911 Director School"|"I see back in April and May there was discussion for a new 911 Directors School. Since I am new to this position as of June 5th, I was wondering if there was a date coming up for this school or did I miss it?"|"0"|"1"|"1" +"1346"|"27"|"2011-06-30 08:43:12"|"Re: Surcharge Funded PSAPs"|"Isabella County $1.50 plus State surcharge"|"1335"|"1"|"1" +"1347"|"95"|"2011-06-30 08:44:58"|"Re: 911 Director School"|"We discussed this but never came up with a final decision if we were going to have one this year. If the membership is interested in a new directors school, and could give specific topics that they would like to see, we can discuss with the training committee. ThanksTim Smith"|"1345"|"1"|"1" +"1348"|"53"|"2011-06-30 08:47:53"|"Re: 911 Director School"|"If interested... the NENA course for 'Center Manager Certification Program' is being hosted in Calhoun August 8-12. Looks like an interesting program for new Directors. http://www.nena.org/education/cmcp/schedule"|"1345"|"1"|"1" +"1349"|"39"|"2011-06-30 09:03:03"|"Re: Surcharge Funded PSAPs"|"Mason Oceana is $2.09 + state surcharge"|"1335"|"1"|"1" +"1350"|"45"|"2011-06-30 09:29:25"|"Re: health insurance and HSA accounts"|"We currently average about 10% employee match for best plan and the county is self insured for the deductible. If this new legislation passes in Lansing, this question will become mute as we all will be paying 20% "|"1318"|"1"|"1" +"1351"|"45"|"2011-06-30 09:31:25"|"Re: Mr RAV"|"We gave it up due to poor training on the banks side. We use NIMS -plain English and train our team to ask leading questions when instructed to call the bank."|"1321"|"1"|"1" +"1352"|"45"|"2011-06-30 09:34:33"|"Re: Surcharge Funded PSAPs"|"Clinton County received voter approval in April to increase ours, starting July 1, 2011, to $2.25 - we are solely funded from surcharges, operational and capital improvements."|"1335"|"1"|"1" +"1353"|"177"|"2011-06-30 10:14:52"|"Re: 911 Director School"|"Thanks for the information on the nena course. Would this be the same course as in the previous discussion or would they be different courses?"|"1345"|"1"|"1" +"1354"|"106"|"2011-06-30 10:32:30"|"Re: Surcharge Funded PSAPs"|"Ionia is $1.77"|"1335"|"1"|"1" +"1355"|"116"|"2011-06-30 10:40:15"|"Re: Surcharge Funded PSAPs"|"If you look on the SNC website, I believe there is a listing for the state on what counties collect what and how. "|"1335"|"1"|"1" +"1356"|"53"|"2011-06-30 12:34:07"|"Re: 911 Director School"|"Different. The new director's school has in the past been training put together by the Michigan Director's Association made up of all different kinds of presenters and teachers - trying to grab in hot topics and topics that they think are useful to new directors. This NENA course is something different but I had just been looking at it when you posted so thought I'd share. "|"1345"|"1"|"1" +"1357"|"32"|"2011-06-30 13:24:01"|"Re: Surcharge Funded PSAPs"|"Gratiot Counties sole funding isa local surcharge of $2.89 + State Surcharge."|"1335"|"1"|"1" +"1358"|"53"|"2011-07-01 11:44:37"|"Info on CJIS Board from LEIN "|"Governor Snyder recently signed Executive Order 2011-7 establishing the Michigan Criminal Justice Information Systems (CJIS) Board. The CJIS Board (Board) will consist of 22 members representing 16 state, local and tribal government agencies with an interest in information sharing. The Board will meet quarterly and advise the Director of the Michigan Department of State Police on matters relating to CJIS access, use, development, and processes. CJIC is looking forward to working with this new Board to develop improved ways to provide valuable information to all of our partners in support of their missions."|"0"|"1"|"1" +"1359"|"67"|"2011-07-01 11:57:56"|"Re: Surcharge Funded PSAPs"|"Gogebic County is funded by $1.00 Surcharge.. and the state teir 1 money"|"1335"|"1"|"1" +"1360"|"177"|"2011-07-01 12:26:29"|"Re: 911 Director School"|"Thanks for the distinguishment. Please let me know if a decision is made to put on a new Directors school through this group."|"1345"|"1"|"1" +"1361"|"106"|"2011-07-01 13:06:21"|"Re: Info on CJIS Board from LEIN "|"Thank you Governor Snyder!!!!! Now perhaps we can all move forward, forget the past,and all work together as one force to achieve some great things!"|"1358"|"1"|"1" +"1362"|"53"|"2011-07-01 13:25:20"|"Info on CJIS Board from LEIN "|"Governor Snyder recently signed Executive Order 2011-7 establishing the Michigan Criminal Justice Information Systems (CJIS) Board. The CJIS Board (Board) will consist of 22 members representing 16 state, local and tribal government agencies with an interest in information sharing. The Board will meet quarterly and advise the Director of the Michigan Department of State Police on matters relating to CJIS access, use, development, and processes. CJIC is looking forward to working with this new Board to develop improved ways to provide valuable information to all of our partners in support of their missions."|"0"|"1"|"1" +"1363"|"10"|"2011-07-01 15:08:10"|"911 Goes to Lansing"|"We have picked the date for 911 Goes to Lansing of September 7th. The form letter will be posted on the web site for you to fill out with your representative's name and address and send in. If you can go, please plan on sending this letter in soon. As we mentioned at the last meeting, this is the time to get to know our elected officials! We do not need to ask for anything right now, we just need to educate. Please join us in this event - it is important for our Centers, our State and our Profession!Thank you!"|"0"|"1"|"1" +"1364"|"133"|"2011-07-05 09:17:27"|"Re: Surcharge Funded PSAPs"|"Thanks to everyone who responded; much appreciated!"|"1335"|"1"|"1" +"1365"|"62"|"2011-07-05 11:59:14"|"Re: Mr RAV"|"Jim, can you email the questions you ask. We also have run into the problem with poor training on the banks end."|"1321"|"1"|"1" +"1366"|"13"|"2011-07-05 12:40:11"|"HB 4522 Clariifcation Please"|"Does anyone know what impact the subsititute for HB 4522 will have on dispatchers? This is the bill that exempts p0lice and fire from revised 312. Thanksmb@c-w-w.org"|"0"|"1"|"1" +"1367"|"10"|"2011-07-06 08:17:40"|"911 Goes to Lansing Attendance"|"How many people are interested in going to the 911 Goes to Lansing on September 7th?"|"0"|"1"|"1" +"1368"|"10"|"2011-07-06 08:20:47"|"Legal Marijuana Usage Policy"|"I know there was discussion about this last year; can someone send me their language of how they were able to legally incorporate not allowing employees who had a legal marijuana prescription to use marijuana? Also - what about those who have a license to grow? Wouldn't that be somewhat of a conflict of interest or not?"|"0"|"1"|"1" +"1369"|"145"|"2011-07-06 08:27:36"|"Re: 911 Goes to Lansing Attendance"|"I'm planning on it. On vacation now until after my daughter's wedding this weekend. Then I'll fill out the info. Thanks!"|"1367"|"1"|"1" +"1370"|"95"|"2011-07-06 08:29:14"|"Re: 911 Goes to Lansing Attendance"|"I will be attending, thank Tim Smith"|"1367"|"1"|"1" +"1371"|"66"|"2011-07-06 08:32:45"|"Re: 911 Goes to Lansing Attendance"|"April and I are attending"|"1367"|"1"|"1" +"1372"|"39"|"2011-07-06 08:34:53"|"Random drug testing"|"We do a drug screening when hiring a new employee. Does anyone have a policy on random drug testing after they are hired? Curious to how many do random testing."|"0"|"1"|"1" +"1373"|"104"|"2011-07-06 09:04:00"|"Re: 911 Goes to Lansing Attendance"|"I also plan on attending.Tim Scott"|"1367"|"1"|"1" +"1374"|"145"|"2011-07-06 09:44:43"|"CMCP"|"Center Managers Certification Program is scheduled for August 8th - 12th at Calhoun County Consolidated Dispatch. Registration is open on the NENA National website: www.nena.org under the Education Tab. This course in SNC approved: Michigan SNC Approval # NENA 201105A. If you have any questions, contact me by email. Dee Ann"|"0"|"1"|"1" +"1375"|"13"|"2011-07-06 10:00:24"|"Re: 911 Goes to Lansing Attendance"|"I will be attending.Marsha Bianconimb@c-w-w-.org"|"1367"|"1"|"1" +"1376"|"133"|"2011-07-06 11:41:26"|"Re: 911 Goes to Lansing Attendance"|"I will be attending."|"1367"|"1"|"1" +"1377"|"133"|"2011-07-06 11:42:19"|"Re: Random drug testing"|"We do..."|"1372"|"1"|"1" +"1378"|"103"|"2011-07-06 12:11:15"|"Re: 911 Goes to Lansing Attendance"|"I am planning to attend...."|"1367"|"1"|"1" +"1379"|"147"|"2011-07-06 12:18:16"|"Re: Legal Marijuana Usage Policy"|"I also would like a copy if anyone has this. Thanks"|"1368"|"1"|"1" +"1380"|"62"|"2011-07-06 13:21:43"|"Re: 911 Goes to Lansing Attendance"|"At least 2 from Tuscola"|"1367"|"1"|"1" +"1381"|"25"|"2011-07-06 13:37:40"|"Re: 911 Goes to Lansing Attendance"|"Bob and I plan on attending."|"1367"|"1"|"1" +"1382"|"51"|"2011-07-06 13:56:18"|"Re: Random drug testing"|"We do also"|"1372"|"1"|"1" +"1383"|"145"|"2011-07-06 14:05:23"|"2012 MI NENA Conference"|"We are looking for new ideas for our next year's conference. Are there any specific topics you would like to see presented? If you have any ideas, please contact Jennifer Vandenbossche/Dee Ann Summersett at jvandenbossche@seresa.org/summersett911@tuscolacounty.org."|"0"|"1"|"1" +"1385"|"17"|"2011-07-06 14:33:20"|"Re: Random drug testing"|"Antrim does."|"1372"|"1"|"1" +"1386"|"86"|"2011-07-06 16:10:45"|"Re: Random drug testing"|"Iosco does and has"|"1372"|"1"|"1" +"1387"|"106"|"2011-07-07 08:31:39"|"Re: 911 Goes to Lansing Attendance"|"I will be attending"|"1367"|"1"|"1" +"1388"|"56"|"2011-07-07 08:51:28"|"Dispatchers' loss"|"One of our dispatcher's, Dione Kirkendall, lost her son Taylor last night in a car accident. The accident occurred in Lenawee Co., however, she was working at the time where she received the news of the accident. Her husband, Bob, is a firefighter for one of our departments and other son, Bradley, is a paramedic. Taylor was well known by all of us as he occasionally stopped by the Center to see his mom. This happened last night around 7pm. At 10pm dispatcher Josh Lee's grandmother passed.These two passings are a great loss for our family here at Hillsdale Co 911. We would like everyone to keep the Kirkendall and Lee family in their prayers. Margie"|"0"|"1"|"1" +"1389"|"95"|"2011-07-07 09:03:57"|"Re: Dispatchers"|"Our deepest sympathy to your employees from Ottawa County Dispatch. We will keep you in oour prayers, Tim Smith"|"1388"|"1"|"1" +"1390"|"53"|"2011-07-07 09:27:47"|"Re: Dispatchers"|"Margie - please pass on hugs from all of us at Midland 911! We are so sorry to hear about your losses. If you need anything, please call me. "|"1388"|"1"|"1" +"1391"|"106"|"2011-07-07 09:31:52"|"Re: Dispatchers"|"Margie, I have posted this in our dispatch and everyone will be praying for all of you."|"1388"|"1"|"1" +"1392"|"64"|"2011-07-07 09:59:52"|"Re: Dispatchers"|"I am so sorry for your loses. You are all in my thoughts and prayers. "|"1388"|"1"|"1" +"1393"|"170"|"2011-07-07 10:29:49"|"Re: Dispatchers"|"Doug, Margie & the Hillsdale family. We here in Monroe are so very sorry for your loss. Please accept our deepest sympathy. "|"1388"|"1"|"1" +"1394"|"32"|"2011-07-07 10:45:08"|"Re: Dispatchers"|"We are very sad to hear of your \"dispatch famly\" loss. All of you will be in our thoughts and prayers during this very difficult time."|"1388"|"1"|"1" +"1395"|"38"|"2011-07-07 10:50:30"|"Re: Random drug testing"|"Section 4. The Employer, consistent with its Fitness for Duty policy, may require that employees submit to physical and mental tests and examinations by a Employer-appointed doctor when such tests and examinations are necessary to maintain a capable work force, employee health and safety, etc., provided, however, that the Employer will pay the cost of such tests and examinations. In the event a difference arises between the parties as to whether the employee is capable of performing his job, because the results from the Employer-appointed doctor's examination and the employee's doctor examination conflict, the employee shall be examined by a third-party neutral physician from University Hospital in Ann Arbor. The medical opinion of the third physician shall decide such question. Fees and expenses of the third physician shall be shared equally by the Employer and the Association."|"1372"|"1"|"1" +"1396"|"32"|"2011-07-07 10:58:15"|"Re: Random drug testing"|"Gratiot does & has also."|"1372"|"1"|"1" +"1397"|"75"|"2011-07-07 11:22:09"|"Re: Dispatchers"|"Sorry to hear of your loss. Our condolences. "|"1388"|"1"|"1" +"1398"|"62"|"2011-07-07 13:45:35"|"Re: Dispatchers"|"Our deepest sympathy from all of us at Tuscola County Central Dispatch."|"1388"|"1"|"1" +"1399"|"51"|"2011-07-07 14:36:05"|"Re: 911 Goes to Lansing Attendance"|"Gary and I are planning on attending"|"1367"|"1"|"1" +"1400"|"149"|"2011-07-07 15:47:22"|"Re: Dispatchers"|"Sympathy and prayers to all from Luce County"|"1388"|"1"|"1" +"1401"|"164"|"2011-07-08 08:56:43"|"Comm Center Performance Evals"|"Our department is looking for any information on performance evaluations for dispatchers. We currently do not have a program and would like to implement one. If you have a program and wouldn't mind sharing, can you send me your information? Thanks! D_arnett@wbpolice.org"|"0"|"1"|"1" +"1402"|"56"|"2011-07-08 10:02:43"|"Re: Dispatchers"|"Thank you all for your kind words and prayers.Margie"|"1388"|"1"|"1" +"1403"|"116"|"2011-07-08 11:13:44"|"Re: Dispatchers"|"We are so sorry to hear about your tragic loss."|"1388"|"1"|"1" +"1404"|"24"|"2011-07-08 11:54:22"|"Grand Rapids Event"|"Thanks to everyone for their support and concern during our events of yesterday. It was a very trying day for my staff, and they did an amazing job. Initially it was very chaotic trying to put the various crime scenes together as one incident. We had seven homicides at two separate locations + two additional shootings from two other locations. Our officers were fired upon at least five times during the ordeal. The hostage situation was extremely tense and we are unbelievably relieved that those three people are safe as well as all of our officers. Our surrounding agencies helped us either directly with the incident (Kent County Sheriff's Office and the State Police) and indirectly (Wyoming, Kentwood, Walker, Rockford PDs) in handling all of the other calls during this time for us. We opened and staffed our EOC for many hours. Today we are setting up peer-to-peer sessions for those employees who worked the incident and handled the many calls that came in. Please keep us in your thoughts and prayers. "|"0"|"1"|"1" +"1405"|"95"|"2011-07-08 12:00:01"|"Re: Grand Rapids Event"|"Karen congratulations to all involved (especially your staff) for the handling of this event. We watched it unfold, and can imagine what stress your folks were under. Great job handling this, and we are very sorry for the unfortunate loss of lives in this tragic incident. Tim Smith"|"1404"|"1"|"1" +"1406"|"32"|"2011-07-08 12:32:47"|"Re: Grand Rapids Event"|"Karen, When I first heard the breaking news on this incident and additional as it was unfolding..I was thinking about the imense demand on your center & your staff.Not to mention what a huge drain that it had to be for the GRPD. What a job well done during this horrible incident."|"1404"|"1"|"1" +"1407"|"39"|"2011-07-08 12:49:24"|"Re: Grand Rapids Event"|"You, your staff and the agencies involved are most certainly in our Prayers and hope that healing can begin. Such a tragedy that I hope is never repeated."|"1404"|"1"|"1" +"1408"|"53"|"2011-07-08 13:07:27"|"GIS "|"For those of you that use/obtain/receive GIS data from your County GIS department - do you pay any fees for this, pay any indirect costs to the County? If so, how much? lhall@midland911.org"|"0"|"1"|"1" +"1409"|"66"|"2011-07-08 13:17:47"|"Re: GIS "|"No fees, but that would probably change if they thought of it."|"1408"|"1"|"1" +"1410"|"17"|"2011-07-08 13:47:49"|"Re: GIS "|"NO FEES AT ANTRIM... GIS IS EVEN OFFERING TO PAY TRAINING EXPENSES ON NEW SOFTWARE USAGE"|"1408"|"1"|"1" +"1411"|"62"|"2011-07-08 13:49:45"|"Re: GIS "|"We do not have a GIS dept. We pay indirect cost to the county of $91744.00. And this figure can only be explained by Enron accountants that are currently in jail."|"1408"|"1"|"1" +"1412"|"116"|"2011-07-10 14:40:56"|"OSSI CAD"|"I was wondering how many other agencies (besides CCE) use OSSI for their CAD. We are working on preparing Nature Codes, etc., and I was wondering if anyone has words of advise. Is more necessarily better? Thanks."|"0"|"1"|"1" +"1413"|"27"|"2011-07-11 08:05:06"|"Re: OSSI CAD"|"Isabella County has OSSI CAD. I think the number of Nature Codes is a departmental preference. How exact do you want it to be example: PIA vs PIA-fatal? At Isabella County we try to keep one nature code for one policy. The beautiful thing about OSSI you can add or remove the nature codes as you work with the system more. I think all of us have a list of codes we use. I can email you ours if would like.Chris "|"1412"|"1"|"1" +"1414"|"27"|"2011-07-11 08:06:44"|"Re: GIS "|"We pay $10,000 for contract maintenance, but it is the GIS's responsibility to update/change and modify the map at our request. "|"1408"|"1"|"1" +"1415"|"133"|"2011-07-11 08:12:52"|"Re: Grand Rapids Event"|"All PSAPs involved in this incident performed exemplary. It sounds like well organized team effort. CONGRATS!!!"|"1404"|"1"|"1" +"1416"|"66"|"2011-07-11 08:21:52"|"Re: OSSI CAD"|"Ditto for Eaton. I'll have our CAD admin guy call or email you."|"1412"|"1"|"1" +"1417"|"66"|"2011-07-11 08:31:46"|"Re: Comm Center Performance Evals"|"Sending you our form and info."|"1401"|"1"|"1" +"1418"|"25"|"2011-07-11 08:41:51"|"Re: OSSI CAD"|"Deb, If you can keep your nature code list simple (while still meeting the reporting needs of your agencies) that will help your dispatchers. But ultimately it is what works best for your agency and the response agencies you work with. We gave a copy of our to Chippewa - we can send it to you as well."|"1412"|"1"|"1" +"1419"|"43"|"2011-07-11 09:31:13"|"Re: OSSI CAD"|"Lake County also has OSSI and will help in any way that we can."|"1412"|"1"|"1" +"1420"|"43"|"2011-07-11 09:35:58"|"Re: Dispatchers"|"Here in Lake County, we will lift you all up in Prayer."|"1388"|"1"|"1" +"1421"|"10"|"2011-07-11 11:54:46"|"Hearing Impaired Relay Service Hoax"|"FYI: We had an incident in Roseville today at approximately 0550 hrs. Dispatch received a call from a hearing impaired relay service, and the \"victim\" reported that there had been a shooting and that his father was still in the house armed with a 12ga. shotgun. When officers arrived, they checked the house and there were no problems, no one called. It was very similar to the story I read from 911 Dispatch Magazine, below. Please read and just be aware that we could potentially deal with the same types of calls. There was a 14 yo boy that lived at the Roseville address, they do have an X-box, and he was on-line playing earlier that morning. The Supervisor spoke to AT&T in regards to getting ANY information on where this call may have originated from and they stated that because it is internet based, there is no real way to track it. They also said that all the relay centers have been getting numerous calls just like this.Here is the incident from Florida: A Collier County (Fla.) family was terrorized but unharmed after a team of heavily-armed sheriff’s deputies raided their home, relying on a telephone call reporting that a child had been stabbed and the adults were being held hostage by armed criminals. In fact, the hoax call was made from Canada, and was related to the family’s teenage son and online gaming. The ordeal marks one more incident in a thankfully-infrequent series of SWATing calls that report serious incidents and provoke a large—and armed—law enforcement response. Florida investigators say this is likely what happened: the 15 year-old son was playing on-line Xbox games with one or more gamers. One of the gamers maliciously hacked into the son’s Xbox and obtained sufficient personal information to create a believable crime scenario. The gamer then used an VoIP to dial a local Florida deaf interpretation service (TRS), and pretended to be a female victim, and gave the son’s home address. The TRS operator called the sheriff’s office and began relaying the hoax incident information. Over 26 minutes, the gamer described a stabbing and six people being held hostage. The dispatcher asked questions through the TRS and assured the “victim” that help was enroute. Only after deputies entered the home did they discover the hoax. Investigators are studying the son’s Xbox device but so far have no clues about who made the call."|"0"|"1"|"1" +"1422"|"145"|"2011-07-11 11:55:54"|"Re: Dispatchers"|"Margie,Tuscola County sends their condolences."|"1388"|"1"|"1" +"1423"|"5"|"2011-07-11 12:19:11"|"Re: Dispatchers"|"All of us at Grand Traverse are thinking of you and keeping you in our prayers. "|"1388"|"1"|"1" +"1424"|"5"|"2011-07-11 12:27:25"|"Re: Grand Rapids Event"|"In a perfect world, things like this would never happen. But we know all too well that our world is far from perfect. That is why we have extremely well-trained, caring, and incredible 911 professionals in place. Outstanding job in an extremely difficult situation."|"1404"|"1"|"1" +"1425"|"5"|"2011-07-11 12:30:00"|"Re: 911 Goes to Lansing Attendance"|"I plan on attending also."|"1367"|"1"|"1" +"1426"|"151"|"2011-07-11 12:45:41"|"Re: Dispatchers"|"Margie,I will notify our dispatch staff and know that we all send our condolences.Andrea"|"1388"|"1"|"1" +"1428"|"45"|"2011-07-11 13:34:53"|"Re: GIS "|"We pay 8-hours per week of the GIS staff person to maintain our CAD maps and geo-codes."|"1408"|"1"|"1" +"1429"|"10"|"2011-07-11 14:37:09"|"Re: Dispatchers"|"Margie, can you post an address for cards?"|"1388"|"1"|"1" +"1430"|"145"|"2011-07-11 15:04:17"|"Dispatch Consoles"|"Tuscola County has 3 used dispatch consoles for sale, any reasonable offer. Artoplex Plus consoles installed here in 1998. You will be responsible for transporting to desired location. Contact Bob Klenk at 989-673-8738 x 202 or Dee Ann Summersett x 201."|"0"|"1"|"1" +"1431"|"44"|"2011-07-11 15:11:35"|"Re: Dispatchers"|"Very sorry to hear of the losses. Don't be shy about asking for help if you need anything. Phyllis"|"1388"|"1"|"1" +"1432"|"44"|"2011-07-11 15:16:02"|"Re: 911 Goes to Lansing Attendance"|"I plan on attending"|"1367"|"1"|"1" +"1433"|"106"|"2011-07-11 15:48:42"|"Re: Grand Rapids Event"|"Karen - what an opportunity for all of us to learn from. I would hope you could put together a ppt or talk on what your center experienced with this horrible event and maybe present at the next MCDA training."|"1404"|"1"|"1" +"1434"|"66"|"2011-07-12 08:44:56"|"Wireless Cards for MCTs"|"I’m looking for a PSAP that uses wireless cards for their MCT system. We currently utilize Verizon and are experiencing lag times in AVL information. Thanks. Steve Leese (517) 719-6431."|"0"|"1"|"1" +"1435"|"70"|"2011-07-12 10:11:36"|"PASSING OF Jim Crighton's Father"|"Just got back from short vacation and thought I would pass this information on. Jim Crighton, Former Director of Lapeer County Central Dispatch, father passed away last Thursday of a heart attach. Jim now works for Micro Data and was in town with my Tech person due to LCCD getting a new NG 911 phone system. His parents live in Lapeer. Please keep Jim and his family in your prayers."|"0"|"1"|"1" +"1436"|"24"|"2011-07-13 11:55:23"|"NAWAS"|"I'm looking for information on any center who monitors NAWAS (not NOAA) in their center. Have you found it to be beneficial and under what circumstances? And if so, how do you receive the information in your center? Thanks in advance."|"0"|"1"|"1" +"1437"|"90"|"2011-07-14 15:16:32"|"Re: Wireless Cards for MCTs"|"We use AT&T but have had connectivity issues in our rural area. A new tower came \"on-line\" last week that may help."|"1434"|"1"|"1" +"1438"|"102"|"2011-07-15 14:34:43"|"Radio Maintenance"|"We are completely VHF high band and are going to distribute an RFB for maintenance soon. Just curious how many of you are utilizing a Time & Material Contract vs. Annual Service Contract for your radio system? Any feedback for utilizing either method would be appreciated. Thanks!"|"0"|"1"|"1" +"1439"|"104"|"2011-07-18 09:46:52"|"Sick Time Sharing"|"Does anyone allow for sick time sharing among employees? My union approached me about this issue, and was curious if anyone had any good/bad thoughts on the issue.Feel free to answer me direct at tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"1440"|"86"|"2011-07-18 09:57:25"|"Re: Radio Maintenance"|"Iosco uses a maintenance contract for all equipment, radio's, tower-etc"|"1438"|"1"|"1" +"1441"|"86"|"2011-07-18 09:58:28"|"Re: Sick Time Sharing"|"NO for Iosco County"|"1439"|"1"|"1" +"1442"|"95"|"2011-07-18 10:32:49"|"Re: Sick Time Sharing"|"We dont do this in Ottawa County. A couple of reasons, first it gets really sticky with the FMLA laws, and with our benifit plan we have short and long term disability benifits which kick in based on the length of absense. If employees use up all o0f their sick time, they are granted absense without pay, if they have a doctors slip."|"1439"|"1"|"1" +"1443"|"66"|"2011-07-18 10:52:01"|"Re: Radio Maintenance"|"I've done time and material in the past with good results. It really depends on the market and the equipment you have. Contact me for more if you need to."|"1438"|"1"|"1" +"1445"|"116"|"2011-07-18 11:16:16"|"Re: Radio Maintenance"|"Menominee County pays for radio maintenance by time and materials."|"1438"|"1"|"1" +"1446"|"70"|"2011-07-18 11:51:53"|"Re: Sick Time Sharing"|"I have seen it work in a large organization, we did it in MSP but you have to have a board that makes the decision whether a person gets to use it or not. It does get very sticky when you have a few employees that burn their sick time and others who hold onto it. It is also very difficult with the long term and short term disability. You have to set many guidlines and make sure they are followed for everyone. Good Luck."|"1439"|"1"|"1" +"1447"|"51"|"2011-07-18 11:52:15"|"Re: Radio Maintenance"|"St Joseph County has a annual contract. This seems to work the best for us. Tele-Rad is our vendor. Based on the contract they come visit us each Tuesday (most of the time) to check in and take care of little things. They also will respond to us faster then those on T & M."|"1438"|"1"|"1" +"1448"|"51"|"2011-07-18 11:57:14"|"Re: Sick Time Sharing"|"St. Joseph County did this one time. It was approved by the Board of Commissioners. The issue was depending on who gave up their sick time, and the hourly rate being different then the employee that was ill. We also ran into those that didn't were looked upon by other employees and heartless. It just didn't work. So, the Board of Commissioners made a policy not to allow it again."|"1439"|"1"|"1" +"1449"|"39"|"2011-07-18 13:48:28"|"APCO meeting and training"|"When: July 28th-29thWhere: Traverse City Civic CenterWhat: APCO meeting with free training provided by US Coast Guard on Thurs afternoon. Fridays training is a new class (first time offered!) with Jim Marshall that was just approved for SNC training funds. $125 pays for all training and lunch both days in beautiful Traverse City!"|"0"|"1"|"1" +"1450"|"90"|"2011-07-18 15:23:35"|"Re: Radio Maintenance"|"Hillsdale County has an annual maintenance agreement (paid in quarterly installments). We do pay time and materials for anything outside of the Mon-Fri 8 - 5 time frame however."|"1438"|"1"|"1" +"1451"|"106"|"2011-07-19 10:45:31"|"Re: Wireless Cards for MCTs"|"In our county we have mostly Verizon cards and a few Nextel modems. Some coverage issues with Verizon. I'll let you know in a month or so how the coverage works after we roll out an AVL system similar to what Midland CD has."|"1434"|"1"|"1" +"1452"|"20"|"2011-07-19 13:21:41"|"Tracking of Towing Services"|"I am looking to find out what dispatch centers maintain a county wide non-preference rotation? If you do, what method do you use to track the services? And if you don't have a non-preference rotation, what method is being used? And if not maintained through dispatch, how does it get maintained, i.e. LEIN entries, etc. Thanks. "|"0"|"1"|"1" +"1453"|"66"|"2011-07-19 13:32:27"|"Re: Tracking of Towing Services"|"Tammy, I am sending you several documents dealing with wreckers. Our insurance carrier MMRMA recommended that we discontinue a rotation policy. The documents will include our new policy, a letter from MMRMA and some legal opinion from Ionia County. Call if you have questions."|"1452"|"1"|"1" +"1454"|"38"|"2011-07-19 13:47:02"|"Re: Tracking of Towing Services"|"Policy #19TOWING / WRECKER POLICYTHE FOLLOWING WRECKER POLICY WILL BE ADHERED TO BY ALL G.C.C.C. TELECOMMUNICATORSI. DETERMINATION OF SERVICE TO BE CALLEDA. Special requestsWhen a special request is received from an officer or citizen to G.C.C.C. for a specific wrecker company, the request will be honored.B. General requestsWhen a request or need for a wrecker is determined by a field unit and there has been no special request made, the operator will go to the map and contact the “rotation” wrecker in that area.1. Under emergency or other circumstances that do not permit the unit to make a choice, the Telecommunicator shall call the closest available service to the incident.2. Under emergency or other unusual circumstances, the Telecommunicator shall call the closest available service to the incident.C. Contract servicesContractual or other agreements between any governmental entity and a wrecker company shall be honored and the appropriate company will be dispatched. The information will then be entered into CAD..II. FURTHER TELECOMMUNICATOR RESPONSIBILITIESAfter the Telecommunicator determines the proper wrecker service for the call and dispatches same, the Telecommunicator shall:A. Log minimum vehicle information (location form, service called, P.D. handling, and vehicle registration) into G.C.C.C.‟s CAD.1. Each area on the map has a rotation log, within CAD, for calling wreckers.2. For complaints or officers that specifically request a wrecker service, same shall be entered into CAD.B. Any abandoned / impounds or other situations where owner may not be aware, enter full information. If needed, this information may have to be requested from the field unit."|"1452"|"1"|"1" +"1455"|"99"|"2011-07-19 13:50:25"|"Re: Tracking of Towing Services"|"Alpena County tackled this issue a couple years back. We have a policy in place. Send me an e-mail contact and I will send it."|"1452"|"1"|"1" +"1456"|"38"|"2011-07-19 14:37:50"|"Re: Tracking of Towing Services"|"Policy #19TOWING / WRECKER POLICYTHE FOLLOWING WRECKER POLICY WILL BE ADHERED TO BY ALL G.C.C.C. TELECOMMUNICATORSI. DETERMINATION OF SERVICE TO BE CALLEDA. Special requestsWhen a special request is received from an officer or citizen to G.C.C.C. for a specific wrecker company, the request will be honored.B. General requestsWhen a request or need for a wrecker is determined by a field unit and there has been no special request made, the operator will go to the map and contact the “rotation” wrecker in that area.1. Under emergency or other circumstances that do not permit the unit to make a choice, the Telecommunicator shall call the closest available service to the incident.2. Under emergency or other unusual circumstances, the Telecommunicator shall call the closest available service to the incident.C. Contract servicesContractual or other agreements between any governmental entity and a wrecker company shall be honored and the appropriate company will be dispatched. The information will then be entered into CAD..II. FURTHER TELECOMMUNICATOR RESPONSIBILITIESAfter the Telecommunicator determines the proper wrecker service for the call and dispatches same, the Telecommunicator shall:A. Log minimum vehicle information (location form, service called, P.D. handling, and vehicle registration) into G.C.C.C.‟s CAD.1. Each area on the map has a rotation log, within CAD, for calling wreckers.2. For complaints or officers that specifically request a wrecker service, same shall be entered into CAD.B. Any abandoned / impounds or other situations where owner may not be aware, enter full information. If needed, this information may have to be requested from the field unit."|"1452"|"1"|"1" +"1457"|"133"|"2011-07-21 07:26:19"|"Re: Sick Time Sharing"|"No for Calhoun"|"1439"|"1"|"1" +"1458"|"133"|"2011-07-21 07:32:20"|"Re: Wireless Cards for MCTs"|"Most of our agencies utilize Sprint air cards."|"1434"|"1"|"1" +"1459"|"39"|"2011-07-21 10:59:38"|"Re: APCO meeting and training"|"There are still plenty of seats available for this great training. Especially for PSAPS near Traverse City that do not need lodging. $125 for both days of training and lunch included Thurs and Fri."|"1449"|"1"|"1" +"1460"|"58"|"2011-07-21 14:28:26"|"Re: Radio Maintenance"|"Marquette County has an annual contract that includes 24/7 repairs and preventative maintenance"|"1438"|"1"|"1" +"1461"|"53"|"2011-07-21 15:00:08"|"Re: Radio Maintenance"|"We have an annual service contract."|"1438"|"1"|"1" +"1462"|"62"|"2011-07-21 15:05:34"|"Re: Radio Maintenance"|"Tuscola has a 24/7 maintenance contract for our radio system."|"1438"|"1"|"1" +"1463"|"153"|"2011-07-25 04:08:08"|"Re: APCO meeting and training"|"I will be there for the Thursday portion. I don't know that the department sent anything. Do I need to sign up or pay for anything for Thursday only?"|"1449"|"1"|"1" +"1464"|"133"|"2011-07-25 11:19:49"|"Surcharge Ballot Proposals: 2009-2011"|"I am gathering information/statistics related to ballot proposals for a surcharge increase that have occurred over the last few years. I have gathered some informaton from various postings on this site as well as the annual SNC reports but I'm sure I'm still missing some. If your county went for an increase in surcharge during 2009, 2010, or 2011, I would like to know the following information: Month and year of the proposal, amount of surcharge you were already collecting, amount of the proposed surcharge, and the ballot results. This informaiton would be GREATLY appreciated. Thanks in advance. "|"0"|"1"|"1" +"1465"|"45"|"2011-07-25 11:26:49"|"Re: Sick Time Sharing"|"Not here! Too many issues"|"1439"|"1"|"1" +"1466"|"133"|"2011-07-25 11:44:41"|"Re: APCO meeting and training"|"No - you do not need to fill out anything if you only plan on attending Thursday."|"1449"|"1"|"1" +"1467"|"32"|"2011-07-25 12:34:41"|"Re: Surcharge Ballot Proposals: 2009-2011"|"Gratiot County 911 Surcharge:Date: August 3,2010Was collecting $1.29/Proposed Surcharge $2.89..A Succesful Ballot ProposalThanks Mark"|"1464"|"1"|"1" +"1468"|"32"|"2011-07-25 12:38:07"|"Re: Sick Time Sharing"|"No for Gratiot County"|"1439"|"1"|"1" +"1469"|"10"|"2011-07-27 15:20:42"|"Reminder - 911 Goes to Lansing"|"Reminder to get your letters out to your Michigan elected officials for our 911 Goes to Lansing event, coming up on September 7th. The letter is available on our web site, and you can find your Senator and House rep at the following web sites: Senator: http://www.senate.michigan.gov/FindYourSenator/michiganfys.asp?lookup=YHouse: www.house.mi.govThis is really an important event! I hope you can make it! Please let any of us on the Board know if you are coming. Thank you!!"|"0"|"1"|"1" +"1470"|"73"|"2011-07-27 15:27:03"|"Re: Sick Time Sharing"|"No for Muskegon County"|"1439"|"1"|"1" +"1471"|"51"|"2011-07-27 15:50:44"|"Re: Reminder - 911 Goes to Lansing"|"When the information is ready, could you post the agenda for the event so we can plan on arrival times. If we are starting early in the morning some of us may plan on coming to Lansing the night before. You might also want to talk about what to bring and how to dress.Thank youAndy"|"1469"|"1"|"1" +"1472"|"143"|"2011-07-28 12:27:42"|"Cameras in the dispatch center"|"Is there anyone out there using cameras with voice recording in their center? I am looking to see what works and what you might change. Also interested in a possible site visit to see how well it works. Thanks ShawnMuskegon Central Dispatch "|"0"|"1"|"1" +"1473"|"151"|"2011-07-28 13:48:58"|"Re: Cameras in the dispatch center"|"Shawn,Yes I have cameras and audio in Missaukee County. Works well and protects my dispatchers. Let me know if you would like to come in. Andrea"|"1472"|"1"|"1" +"1474"|"90"|"2011-07-28 13:50:37"|"Re: Cameras in the dispatch center"|"Hillsdale County has a CCTV camera in the dispatch center (tied in with CCTV system on perimeter of building) but it does not record audio (all radio and phone traffic IS recorded). If in the area feel free to stop in or call 517-523-9911 Doug S."|"1472"|"1"|"1" +"1475"|"144"|"2011-08-01 12:07:09"|"Dispatch Furniture"|"We are looking at purchasing new dispatch furniture for the Ingham County Consolidated Dispatch Facility. Currently, we have bids from 3 vendors: Xybix, Russ Bassett & Wright Line. We'd love to hear feedback from current customers of each company. You can e-mail me at hwillia@elpolice.com. Much appreciated!"|"0"|"1"|"1" +"1476"|"95"|"2011-08-01 12:22:28"|"Re: Dispatch Furniture"|"We installed Russ Bassett furniture here at Ottawa County 911 2 years ago. The furniture looks and functions like new. It is more expensive, but you get what you pay for. Also their customer service and follow up are the best I have ever seen with any vendor in the 20+ years I have been in management positions. Also the servicability of your equipmet and cabeling with their furniture is excellent. My opinion, thanks Tim Smith"|"1475"|"1"|"1" +"1477"|"38"|"2011-08-01 13:11:28"|"Re: Dispatch Furniture"|"Shoulda looked at Watson too... just sayin.."|"1475"|"1"|"1" +"1478"|"99"|"2011-08-01 13:14:39"|"Re: Dispatch Furniture"|"Alpena County just had Watson install new furniture...very pleased with design, quality, and install."|"1475"|"1"|"1" +"1479"|"145"|"2011-08-01 13:34:17"|"Re: Dispatch Furniture"|"We also just had Watson installed, LOVE it!"|"1475"|"1"|"1" +"1480"|"160"|"2011-08-01 15:31:19"|"Re: Dispatch Furniture"|"We purchased Xybix furniture 3 years ago and we are very happy with the purchase. Good luck in your search. (montmorency co)"|"1475"|"1"|"1" +"1481"|"45"|"2011-08-01 15:44:14"|"Re: Dispatch Furniture"|"We have Xybix for 2-years and love it. No real issues, and for add-on equipment, service has been great. Install team was very accommodating as we did it live in the same room. Had one shelve break from \"officer abuse\" (big feet where they don't belong)and they sent a replacement within 2-days - no cost."|"1475"|"1"|"1" +"1482"|"27"|"2011-08-02 10:11:07"|"Re: Dispatch Furniture"|"We installed Watson several years ago. It still looks new and no issues with the furniture or the add ons lights/fans/heaters)."|"1475"|"1"|"1" +"1483"|"53"|"2011-08-03 08:50:31"|"TERT TEAM LEADER INTERVIEWS"|"We are conducting another round of TERT Team Leader Interviews on August 31st in Calhoun County. If anyone has folks interested in interviewing, please let me know at lhall@midland911.org"|"0"|"1"|"1" +"1484"|"79"|"2011-08-03 09:15:07"|"AVL"|"If anyone has a copy of any AVL policies, please send me a copy, thanks Barry bnelson@saginawcounty.com"|"0"|"1"|"1" +"1485"|"73"|"2011-08-03 09:58:32"|"Re: AVL"|"I would appreciate being copied as well mcddwm1@mcd911.netThank You"|"1484"|"1"|"1" +"1486"|"133"|"2011-08-03 10:56:21"|"Re: Dispatch Furniture"|"We installed new Xybix consoles a year and a half ago. We have had good luck so far and the dispatch staff seem to like them. "|"1475"|"1"|"1" +"1487"|"10"|"2011-08-03 16:29:35"|"Re: Reminder - 911 Goes to Lansing"|"We are planning on having a training session that morning with Evie, it will start 8:00am or 8:30 and last for 2 hours. That will help everyone know what to say and how to use their time best during their meetings. Senate session begins at 10:00 a.m. so members of the Senate will be tied up in the Chamber starting at 10:00 until session adjourns which usually goes for about 1-1.5 hours. Members that have meetings will already have their appointments scheduled, probably in the afternoon. For members that will not have meetings with their elected officals, they should come anyway and go with those who do. It is a great experience for everyone involved! We will post more as soon as we have information."|"1469"|"1"|"1" +"1488"|"53"|"2011-08-04 08:55:41"|"Intercity"|"Looking to see who still has the capability to monitor & transmit on 'Intercity'."|"0"|"1"|"1" +"1489"|"53"|"2011-08-04 09:53:01"|"Cell Phone Issues"|"I am having an issue with some Sprint 911 Cell Calls displaying an incorrect cell number in the call back field on our E911 screen. Has anyone else had this problem or something similar to? If so, please contact me at 989-839-6464 or lhall@midland911.org. "|"0"|"1"|"1" +"1490"|"10"|"2011-08-04 13:42:48"|"911 Goes to Lansing Update"|"Greetings All ~I do not have a specific agenda for you regarding this date because it will depend on your own appointments as to how the date flows. I do know that we will be meeting in the morning on September 7, 2011, plan on approximately 0800 hours at Dykema’s office; 201 Townsend, Suite 900. Depending on how many people are spending the night, we may be able to get together the night before for dinner, just informally. Training: We will have training provided by Evie for two hours. Training will cover what kind of things to address with the elected officials, the highlights to hit on, etc. Hand-Outs: The White Paper that was developed by the APCO/NENA/MCDA group will be copied and ready for you to hand out to your elected official. It is a very good idea for you to be familiar with these papers prior to September 7th. You can view the document on Michigan APCO’s web site at this link: http://www.miapco.org/sites/default/files/Michigan%20Consolidation%20Considerations.pdfAlso – Bring something with your agency’s name inviting the elected officials to come for a tour of your center with your business card stapled to it, either a brochure or a letter on company letterhead. See if they will let you make an appointment with their staff before you leave the office for the visit.Letters to Elected Officials: There is still time for you to use the template letter on our web site, you can find your elected official on line, many of them have a way for you to contact them via email – that would be your first contact, follow up with the letter in paper form, then a phone call. If you still do not get a response with an appointment, we still are encouraging you to attend this event! There is strength in numbers and having two or more professionals walk into an office to present this information, while not asking for any money, will speak volumes.Attire: Business Clothing, ie; suit and tie. This is not a time to wear your department uniform.Lodging: We do not have any specific recommendations on places to stay. There are several good places in the Lansing area. RSVP: When you receive an RSVP from your elected official with an appointment time, please forward that information to Tim Smith. He will create a matrix for everyone so that we can all see where the appointments are. That way, it will be easy to know where everyone is going. This was very helpful when Harriett did this for Michigan attendees during the 911 Goes to Washington event.Questions: Contact any MCDA Board member for questions – we will do our best to get you the answers ASAP.Thank you in advance! Remember, It is not because things are difficult that we do not dare; it is because we do not dare that they are difficult (Seneca). We will have strength in numbers… one Nation, one Number; Together we stand… I could go on and on!!! ~ Cherie"|"0"|"1"|"1" +"1491"|"116"|"2011-08-04 15:02:42"|"Re: Intercity"|"We do, but I think just with the Wisconsin agencies and we call it Point to Point."|"1488"|"1"|"1" +"1492"|"116"|"2011-08-04 15:14:58"|"Re: Surcharge Ballot Proposals: 2009-2011"|"11/03/09 passed surcharge increase to $2.20 starting July 1, 2010 and goes for 6 yearsYes 1045 No 1015Only 11.56 per cent voter turn out. Should Menominee County be able to assess a monthly surcharge of up to $2.20 a month on landline, wireless and voice over internet suppliers with the funding going to 911 emergency telephone answering and dispatch services? "|"1464"|"1"|"1" +"1493"|"44"|"2011-08-05 12:20:38"|"Re: Dispatch Furniture"|"Barry County has Xybix furniture. It was installed 6 years ago and has held up very well. We are also very happy with the minimal customer service we have required. Phyllis"|"1475"|"1"|"1" +"1494"|"53"|"2011-08-05 13:34:02"|"Water Rescue SOP"|"Anyone have a good SOP that covers body in the water or victims in the water that need rescued that they'd share with me? lhall@midland911.org"|"0"|"1"|"1" +"1495"|"38"|"2011-08-05 14:57:11"|"Re: Water Rescue SOP"|"Short section in our FD Dispatch Policy:A. Water and/or Ice Rescues1. Any calls/incidents involving humans in trouble in open water or that have fallen through the ice into open water, we will automatically tone out the appropriate jurisdiction fire department and contact the Genesee County Sheriff‟s Department radio room for activation of the County Dive Team.2. Any calls/incidents involving dogs in trouble in open water or that have fallen through the ice into open water, we will automatically tone out the appropriate jurisdiction fire department. It will be up to that department whether they respond or not.3. For any other type of animal, such as, but not limited to: deer, cats, livestock, that have fallen into open water or through the ice into open water, do an officer call and/or check with your shift supervisor before toning out the appropriate jurisdiction fire department."|"1494"|"1"|"1" +"1496"|"116"|"2011-08-05 17:12:39"|"Re: Water Rescue SOP"|"Lisa, I emailed you our list. Deb"|"1494"|"1"|"1" +"1497"|"53"|"2011-08-08 13:31:52"|"Durham 911 (NC) Launches Texting Trial "|"http://www.intrado.com/main/press/Durham/"|"0"|"1"|"1" +"1498"|"32"|"2011-08-09 10:01:09"|"Re: Dispatch Furniture"|"We installed Watson workstations in 2006.They are holding up very well, customer service is great. We have no complaints! "|"1475"|"1"|"1" +"1499"|"153"|"2011-08-12 05:37:17"|"Part Time Records Manager"|"Beverly Hills is looking for a Part Time Records Manager. This position will pay $12-$22 depending on background and experience. If you know anyone who might be interested, have them visit www.beverlyhillspolice.com to print out a dispatch application. Thanks."|"0"|"1"|"1" +"1501"|"53"|"2011-08-12 08:53:36"|"On Call"|"Does any agency with 12 dispatchers or less have an on call policy for overtime or special events? If so, would you forward... thanks lhall@midland911.org"|"0"|"1"|"1" +"1502"|"66"|"2011-08-12 10:35:49"|"Fire Association By Laws"|"Looking for examples. Email them to sleese@eatoncounty.org Thanks"|"0"|"1"|"1" +"1503"|"99"|"2011-08-14 12:58:41"|"ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Alpena County Central Dispatch Lead Dispatcher John Garavaglia Passed Away Friday Morning. Please keep his family in your thoughts and prayers. John was truely our 911 Team Leader and will be greatly missed."|"0"|"1"|"1" +"1504"|"38"|"2011-08-14 13:14:52"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"We at Genesee are so sorry for your loss. Our prayers are with his personal and 911 family. "|"1503"|"1"|"1" +"1505"|"53"|"2011-08-14 16:49:26"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Mike, very sorry to hear! John carried a true passion for this profession and everyone in it. If there is anything we can do or anything you need - please let us know. We will be thinking of all of you. "|"1503"|"1"|"1" +"1506"|"76"|"2011-08-14 17:57:27"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"My thoughts and prayers are with John's family and the team at ACCD. He is truly a loss to 911."|"1503"|"1"|"1" +"1507"|"95"|"2011-08-15 08:09:29"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Our thoughs and prayers from Ottawa County 911 are with you and your employees. Please let us know if there is anything you need. God Bless, Tim Smith "|"1503"|"1"|"1" +"1508"|"75"|"2011-08-15 08:25:00"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Our thoughts and prayers from Chippewa County Central Dispatch"|"1503"|"1"|"1" +"1509"|"44"|"2011-08-15 08:26:56"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Mike,We are very sorry for the loss; our thoughts are with all of you. "|"1503"|"1"|"1" +"1510"|"133"|"2011-08-15 08:49:38"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Mike - Calhoun's thoughts and prayers are with John's family and your staff. "|"1503"|"1"|"1" +"1511"|"25"|"2011-08-15 08:53:50"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Mike - Our thoughts and prayers are with you and your team. "|"1503"|"1"|"1" +"1512"|"133"|"2011-08-15 08:53:57"|"Re: Fire Association By Laws"|"I forwarded your request on to the president of the Association here. Just an FYI if you get an email from someone you don't know."|"1502"|"1"|"1" +"1513"|"116"|"2011-08-15 09:53:08"|"Re: Fire Association By Laws"|"I forwarded you request to our fire association. Tom Philipps or Dave LeBoeuf would be the ones responding. "|"1502"|"1"|"1" +"1514"|"177"|"2011-08-15 09:53:20"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Our thoughts and prayers are with you from Lenawee County during this very sad time."|"1503"|"1"|"1" +"1515"|"116"|"2011-08-15 09:55:33"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"We are very sorry to hear of your loss. Thinking of everyone. I know we lost one of our dispatchers several years ago and now every noise is him checking up on how things are going. "|"1503"|"1"|"1" +"1516"|"39"|"2011-08-15 10:42:47"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Mike, so sorry to hear of the loss of one of your dispatch family. You and your staff will be in my prayers."|"1503"|"1"|"1" +"1517"|"160"|"2011-08-15 10:44:05"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Our thoughts & prayers are with the Alpena 911 staff and John's family. Donna-Montmorency Co"|"1503"|"1"|"1" +"1518"|"38"|"2011-08-15 11:42:46"|"Outstanding Dispatcher"|"AN DIEGO MURDER OF A POLICE OFFICER & OISProfessional conduct by all parties. Great dispatching: Cool under stress, repeated & relayed critical information and made appropriate, clarifying inquiries. Officers made inquiries, gave regular updates and directed other units. A very bad situation that was handled very well.11 Aug 2011 Radio traffic from San Diego PD. Officer Henwood shooting. Play scanner recordings Part 1 and 2. http://www.signonsandiego.com/news/2011/aug/08/officer-involved-shooting-scanner-traffic/ "|"0"|"1"|"1" +"1519"|"56"|"2011-08-15 11:44:43"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Mike - So sorry to hear of your Center's loss. Our thoughts and prayers go out to all of you."|"1503"|"1"|"1" +"1520"|"2"|"2011-08-15 12:01:31"|"OSSI Message Switch"|"To all the OSSI Cad users ~ do you use the Message Switch for your LEIN interface? Why or why not?? You can send an email to me at cadair@ogemawcountymi.gov. Thanks!"|"0"|"1"|"1" +"1521"|"145"|"2011-08-15 12:03:51"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Tuscola's thoughts and prayers are with his family and his 9-1-1 family. Let us know if you need anything!"|"1503"|"1"|"1" +"1522"|"102"|"2011-08-15 12:08:13"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Everyone here at Grand Traverse would like to send our prayers and condolences"|"1503"|"1"|"1" +"1523"|"64"|"2011-08-15 22:32:26"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Our thoughts and prayers from Benzie Co Central Dispatch"|"1503"|"1"|"1" +"1524"|"32"|"2011-08-16 09:42:08"|"Re: ALPENA COUNTY 911 LEAD DISPATCHER PASSED AWAY"|"Gratiot County sends our sincere thoughts & prayers to the family and your staff."|"1503"|"1"|"1" +"1525"|"44"|"2011-08-16 15:49:35"|"20 Year Milestone Ideas"|"I have one employee that has reached their 20 year milestone and I was wondering what other centers do for their employees. We give a lapel pin at 5 years, a plaque, lapel pin, and pen set at 10, and a very nice acrylic award at 15 years. Any ideas would be helpful. Thanks!"|"0"|"1"|"1" +"1526"|"38"|"2011-08-16 16:00:33"|"Re: 20 Year Milestone Ideas"|"A Walker & Oxygen Tank then sit down and keep on dispatchin... Sorry, couldn't resist..."|"1525"|"1"|"1" +"1527"|"90"|"2011-08-16 16:33:44"|"Re: 20 Year Milestone Ideas"|"Just be sure to engrave their name and your logo on the oxygen tank....Seriously, have you thought about a wall clock with your logo or the county logo in the center and \"20-years of service\" somewhere on the face?"|"1525"|"1"|"1" +"1528"|"145"|"2011-08-19 08:47:15"|"NENA Meeting Change"|"We are moving our meeting to coincide with 9-1-1 Goes to Lansing.MICHIGAN CHAPTER OF NENA MEETING DATE, LOCATION AND TIME CHANGE NEW DATE: WEDNESDAY, SEPTEMBER 7, 2011TIME: 11:30 AMLOCATION: CAPITAL BUILDING ROOM 428 – LANSING Deli Buffet lunch served at 11:30 am, chapter meeting to begin shortly after. Cost is $10 per personThis meeting is being held in conjunction with the MCDA 9-1-1 Goes to Lansing event."|"0"|"1"|"1" +"1529"|"148"|"2011-08-19 09:55:53"|"Re: NENA Meeting Change"|"Why? Doesn't that eliminate members who can not attend 9-1-1 goes to Lansing from attending and isn't the September meeting when nominations are taken?"|"1528"|"1"|"1" +"1530"|"51"|"2011-08-19 12:06:13"|"Re: NENA Meeting Change"|"The September NENA meeting is to appoint a nomincating committee. That committee takes nomincations and makes a recommendation at the November meeting. Any member that wishes to attend the meeting at the Capital, just like any other meeting may. This allow for two travel days or more for some, then having to travel 3 times in one month . Many NENA members will be in Lansing for the event. Not trying to make things difficult just better use of our time."|"1528"|"1"|"1" +"1531"|"10"|"2011-08-19 14:24:11"|"APCO Awards"|"Please remember to send me your nominations for the 2011 APCO Awards! Nomination forms can be found on the Michigan APCO Web site."|"0"|"1"|"1" +"1535"|"66"|"2011-08-24 10:56:22"|"Re: Fire Association By Laws"|"Thanks to all. "|"1502"|"1"|"1" +"1536"|"28"|"2011-08-24 12:22:19"|"PRISON NUMBER QUERIES THROUGH MDOC"|"FYI - Prison numbers are not coming back from Michigan Department of Corrections queries so agencies are not able to access parolee/probationer conditions. LEIN is aware and working w/MDOC to correct this problem."|"0"|"1"|"1" +"1533"|"94"|"2011-08-23 09:38:37"|"Re: 20 Year Milestone Ideas"|"Apparently not many of us get to 20 yrs! I always prefer something thats usuable otherwise it gets shoved in a box. I like the wall clock idea. Another might be a nice jacket with your logo on it and 20 yrs of service and last name on the other side. We did that for one of our retirees and I see he still wears it! "|"1525"|"1"|"1" +"1534"|"39"|"2011-08-24 08:55:02"|"APCO Fall Conference"|"Registration for the Fall Conference in Tustin, MI is open. At www.miapco.org you can register for the conference and also see the conference schedule of events. The Fall Conference Committee has put together another great conference full of great sessions, networking and entertainment. Please join us September 28-30th at the Michigan Fall APCO Conference!"|"0"|"1"|"1" +"1537"|"53"|"2011-08-28 09:32:56"|"EMAC MSG On Self Deployments to East Coast"|"EMAC Advisory Group Members,We wanted you to be aware that the states under impact of Hurricane Irene are reporting self deployments from a number of the disciplines.As a reminder, self deployments into the states impacted by Hurricane Irene are not protected by the Compact. Only official missions that have proper EMAC documentation are covered by the protections of the law.Self deployments are moving at their own risk into the impacted area and will not be reimbursed by the impacted states. States are encouraged to reach out to their Resource Providers to inform them of the risks of self deployments. "|"0"|"1"|"1" +"1538"|"44"|"2011-08-29 09:36:39"|"HB 4787"|"Has there been much discussion (or any) regarding House Bill 4787 (Introduced June 16,2011)? My Sheriff just called asking questions about it and it was the first time I had heard of it. \"FOR FISCAL YEAR 2011-2012 ONLY, AN AMOUNT NOT TO EXCEED$7,000,000.00 SHALL BE DISTRIBUTED TO THE DEPARTMENT OF STATE POLICE TO FUND A PORTION OF THE DEPARTMENT'S COSTS FOR THE MICHIGAN PUBLIC SAFETY COMMUNICATIONS SYSTEM.\"So the money would come out of the CMRS fund? How much money is in the CMRS fund????"|"0"|"1"|"1" +"1539"|"143"|"2011-08-29 09:55:55"|"Re: 20 Year Milestone Ideas"|"Wow, we must be fortunate or crazy. (I'm a 25 to lifer!)....LOL We have 4 employees that have been here for 25 years. Two got plaques thanking them for their continued service with cake and the other 2 got a little team party. The employees decided to do a pot-luck for the employee and management purchased a cake. Management also notified the fire/police chief's, to let them know that anyone could stop down to help celebrate or recognize the employee’s 25 years of service. The employee was also given a gift card, typically $25.00, to a business somewhere here in town, usually somewhere we know the employee liked to frequent. They seemed to like that as I haven't heard any complaints, yet……"|"1525"|"1"|"1" +"1540"|"116"|"2011-08-29 11:30:08"|"Re: HB 4787"|"and how much money has already been used from the CMRS fund to do the same thing?"|"1538"|"1"|"1" +"1541"|"44"|"2011-08-29 13:10:00"|"Re: HB 4787"|"FYI for everyone...and I believe I've answered my own question!SHORT SUMMARY:• HB 4787 is a budget implementation bill that will amend the Emergency 9-1-1 Service Enabling Act(MCL 484.1408) to allow $7 million dollars from the Emergency 9-1-1 Fund to be distributed to theDepartment of State Police to help fund the Michigan Public Safety Communications System (MPSCS)for FY 2011-12.ISSUE / PROBLEM:• The Commercial Mobile Radio Service Emergency Telephone Fund (CMRS Fund) is a state restrictedrevenue fund established by Public Act 78 of 1999. The fund is designed to implement wirelessemergency service. The CMRS Fund was originally established so wireless carriers could seekreimbursement from the fund to recoup their costs associated with conversion to enhanced 9-1-1.• Statutory changes that took place from 2003 to 2005 caused various adjustments to 9-1-1 phonecharges, resulting in a positive balance in the CMRS Fund, as phone suppliers either did not seekreimbursement for allowable expenses or could not request reimbursement due to charges thatexceeded reimbursable costs.• The Executive Recommendation for the MSP budget for FY 2009-10 and FY 2010-11 sought to use $5million dollars from the CMRS Fund to replace $5 million GF/GP for the MPSCS. The House andSenate concurred with the Executive Recommendation for both fiscal years.• A statutory change was required to release these funds. This was accomplished with the enactment ofHB 5599 (Cushingberry), which became PA 206 of 2010.• HB 5599 originally allowed for the allocation of $5 million from the CMRS Fund to MSP for each ofthree fiscal years, FY 2009-10, FY 2010-11, and FY 2011-12. However, the House amended the bill tostrip the authorization to allocate funds for FY 2011-12.• HB 5599 passed the House with $5 million allocated for FY 2009-10 and FY 2010-11. However, it wasamended in the Senate to appropriate $5 million for FY 2009-10 and $7 million in FY 2010-11. Theadditional $2 million for FY 2010-11 was for the payment of local law enforcement information network(LEIN) fees for LEIN subscribers who did not have outstanding balances.• The Executive Recommendation for the MSP budget for FY 2011-12 included $7 million in CMRSfunding. Because HB 5599 was amended to only apply to FY 2009-10 and FY 2010-11, a statutorychange is again necessary to release these funds.• HB 4787 would authorize the allocation of up to $7 million from the CMRS Fund to MSP to help fundthe MPSCS.• As of December 3, 2010, the balance of the Emergency 9-1-1 Fund was approximately $16.9 million.MSP contends that there the fund will have approximately $9.1 million for FY 2011 and $2.5 million forFY 2012.BILL CONTENT:• Amends the Emergency 9-1-1 Service Enabling Act (MCL 484.1408) to allow $7 million dollars from theEmergency 9-1-1 Fund to be distributed to the Department of State Police to help fund the MichiganPublic Safety Communications System (MPSCS) for FY 2011-12.- House Republican Policy Office (517) 373-3100 -CONTROVERSY:House Bill 4787 does not raise prices for cell phone customers.Under MCL 481.1401a(4), the state 9-1-1 charge is statutorily set at 19 cents, and was initially effective July 1,2008. It was the result of SB 410 of 2007, a bill with bipartisan sponsorship that became Public Act 164 of2007. That bill replaced the monthly 29 cent 9-1-1 charge on cell phone users with the current 19 cent chargeon users of any phone capable of accessing the 9-1-1 network.According to MCL 481.1401a(2), the monthly 9-1-1 charge \"shall not be more than 25 cents or less than 15cents.\"According to the House Fiscal Agency, \"The reason for the current fund balance [as of September 2010] is dueto statutory changes that took place from 2003 through 2005 causing various adjustments to 9-1-1 phonecharges. Phone suppliers either did not seek reimbursement for allowable expenses or could not requestreimbursement due to charges that exceeded reimbursable costs, thus allowing the balance in the Emergency 9-1-1 Fund to accumulate.\"The fund had a balance of $18.7 million in FY 08. According to MSP, this is the money that remained from theoriginal 29 cent surcharge on each cell phone bill that was intended to reimburse cell phone providers forequipment purchases to become compliant with the law, after all reimbursement requests were paid.Of the money collected from the state 9-1-1 fee, the service supplier may retain 2 percent, with the remainderapportioned as follows: counties receive 82.5 percent, public agency or county 9-1-1 dispatch centers receive 6percent, the State Police receive 3.75 percent, and 7.75 percent is available to reimburse local exchangeproviders for the costs related to wireless emergency service. The 7.75 percent is paid into the same account asthe $18.7 million carryover.In FY 09, $3.1 million was added to the fund and in FY 10, the fund received $2.2 million. This money was notreturned to the providers or customers, despite having a Democrat-controlled House and Democrat Governor.Instead, last session, Democrat House Appropriations Chairman George Cushingberry introduced HB 5599,which sought to appropriate $5 million to MSP to fund a portion of the Michigan Public SafetyCommunications System (MPSCS) in each of FYs 10, 11, and 12. After a Senate substitute that authorized theappropriation of an additional $2 million for FY 11, Governor Jennifer Granholm signed Public Act 206 of2010 into law, allowing the money in this fund to be appropriated to the State Police for the MPSCS.As of December 3, 2010, after the withdrawal of $5 million dollars that was appropriated by a bill introduced bythe Democrat House Appropriations Chairman, there was a $16.9 million balance in the fund. Of this $16.9million, Chairman Cushingberry's bill appropriated another $7 million to MSP budget in the current FY, whichwill leave a projected balance in the fund of approximately $9.1 million at the end of this FY. The FY 12budget, as passed, utilizes $7 million of this $9.1 million balance in order to allow the State Police to continueto maintain the MPSCS, just as has been done in the two previous FYs.Arguments in Support:o This bill is needed as the current year MSP budget is built on its implementation.Arguments in Opposition:o Some would argue that the fund balance should be returned to telephone customers that paidinto the Emergency 9-1-1 Fund.POSITIONS:SUPPORT: MSPOPPOSED: Michigan Assn of Counties- House Republican Policy Office (517) 373-3100 -NEUTRAL:COMMITTEE VOTE:YES: 57NO: 52PASS: 0ABSENT: 1 "|"1538"|"1"|"1" +"1542"|"24"|"2011-08-30 15:35:04"|"Cell Company Co-Located on Radio Towers"|"For any of you who currently lease space on your towers to cell phone companies - can you tell me how much you charge them annually and any restrictions you put in the contract? Thanks to all."|"0"|"1"|"1" +"1543"|"45"|"2011-08-30 16:03:47"|"Re: Cell Company Co-Located on Radio Towers"|"Karen, I'll send you a copy of our tower lease that Doug drafted for us years ago. We had Max Masuta do a market survey of our area, before the bottom fell out of the economy, to determine our lease rates per foot of height. So the attached cost per foot is a little higher than the market will support in today's economy."|"1542"|"1"|"1" +"1544"|"25"|"2011-08-30 17:07:10"|"Re: Cell Company Co-Located on Radio Towers"|"Karen,We will get you a copy of one of our current leases as well. Greg"|"1542"|"1"|"1" +"1545"|"66"|"2011-09-08 13:18:55"|"911 GOES TO LANSING"|"911 Goes to Lansing was a great success. Thank you to all who attended, and those that provided input for us. We took a unified message to the legislature that we are striving for efficiencies. From all I have heard the message was very well received. Jeff Troyer, Cherrie Bartram, Pat Coates and myself were invited to the House Republican Policy Office to provide information about consolidation. This is a paraphrase from a follow up email from that office; “I have to admit, I came into the meeting wondering why we couldn't just consolidate into one large, statewide dispatch center or, at the very least, a handful of large, regional PSAPs, so that idea was certainly discarded based upon on conversations yesterday.” We made great progress, keep up the good work."|"0"|"1"|"1" +"1546"|"44"|"2011-09-09 12:24:34"|"APCO Conference Reminder"|"It is quickly approaching! Please go to the miapco.org website and register if you haven't done so already. The conference is SNC approved - #APCO201108A.There are 3 days of great training and some fun activities planned including a new acoustic jam session. Check the website for the full schedule of events.The conference sessions start at 1p on Wednesday, September 28th, and the conference will finish Friday afternoon with the annual APCO auction. "|"0"|"1"|"1" +"1547"|"39"|"2011-09-09 12:44:58"|"Re: 911 GOES TO LANSING"|"I am sorry that I was not able to be there. Thanks to all that were, sounds like our voice was heard!"|"1545"|"1"|"1" +"1548"|"66"|"2011-09-12 09:42:40"|"Plan Could Shutter 150+ Emergency Call Centers"|"Plan Could Shutter 150+ Emergency Call CentersLegislation is in the works to dramatically reduce the number of 911 call centers around the state from 166 to 10. Rep. Richard LEBLANC (D-Westland), a former police officer, said he believes \"tens of millions\" of taxpayer dollars could be saved with his consolidation plan, but he expects a strong pushback since jobs will be lost if he is successful. At this read, he said he is uncomfortable trying to pin a specific number on the savings since there are many variables in play. The Westland lawmaker has been working on this for six months and is on his third draft \"We can get more efficiencies while not jeopardizing public safety . . . people don't care where that person is sitting (in a call center),\" he told MIRS. He added that what citizens want is someone to answer the call and make sure help is on the way and by consolidating, \"We can do the work better and save a lot of money,\" he said. The money saved will be earmarked to hire more first responders to replace the 3,000 personnel the state has lost over the last decade or so, LeBlanc said. \"I think 10 is a pretty decent number. It's reasonable,\" he said. But he adds, \"It may not end there,\" and that will determine how many tax dollars are saved. LeBlanc points to the Michigan State Police (MSP), which handles most of the 911 calls statewide and it has five call centers. He said he is in the process of sending out this proposal to the interest groups and is planning to get \"beat up.\" But LeBlanc said he is not trying to hide anything and would rather have the debate before his measure is introduced. The Democrat has briefed House Speaker Jase BOLGER (R-Marshall) on the proposal and reported he \"seemed to be supportive.\" "|"0"|"1"|"1" +"1549"|"133"|"2011-09-12 09:47:51"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"You beat me to it - was just going to post the same! We may need to make 9-1-1 goes to Lansing bi-weekly for the next year!!"|"1548"|"1"|"1" +"1550"|"116"|"2011-09-12 09:54:27"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"The Regional Dispatch Centers handle most of the 9-1-1 calls statewide? People don't care where their calls are being answered? I don't think this guy did his homework"|"1548"|"1"|"1" +"1551"|"148"|"2011-09-12 10:01:16"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"I think APCO, NENA & MCDA need to get together and come up with a joint game plan to get ahead of this."|"1548"|"1"|"1" +"1552"|"53"|"2011-09-12 10:04:53"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"Where is that 'article' from?"|"1548"|"1"|"1" +"1553"|"66"|"2011-09-12 10:07:49"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"MIRS Michigan Information & Research Service Capitol Capsule, Friday, September 9, 2011"|"1548"|"1"|"1" +"1554"|"106"|"2011-09-12 10:09:12"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"For the record he is not a 'former police officer' he was a police reserve with the Westland PD - splitting hairs I know but not a certified cop. Jeff you are correct, we need to hit Lansing on a very regular basis. Could our 911 Goes to Lansing called this guy out to go public with the'plan'?"|"1548"|"1"|"1" +"1555"|"66"|"2011-09-12 10:37:07"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"$1.75 state surcharge will generate near 200 million per year for Michigan. They will let us keep our centers so we can page fire departments and EMS for them. The state can then hire more people. According to the last census, between 2009 and 2010 state employees increased by 2,682 while locals lost 8,346. This is a win-win for the State of Michigan."|"1548"|"1"|"1" +"1556"|"80"|"2011-09-12 10:38:31"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"Rep. Richard LEBLANC (D-Westland), is a former police officer? Hmm...How soon they forget! All counties are different and first responders have their own way of doing things in each county. The nuances make all the difference. The familiarity all of us have in our own counties. How our responders want and expect things to happen. He wants to reduce 911 call takers so he can replace the 3,000 personnel the state has lost in the past decade? Perhaps it would be best to focus on staffing cuts for all Sheriff Departments and local police agencies as well. Fire Departments have also experienced their own cuts. I should think a former police officer would understand 911 dispatchers are the first of the first responders. It starts with that phone call as most of us know. After 36 years in public safety…that is my unbiased opinion."|"1548"|"1"|"1" +"1557"|"106"|"2011-09-12 14:35:26"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"What dispatch center handles Westland?"|"1548"|"1"|"1" +"1558"|"89"|"2011-09-12 15:23:14"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"The City of Westland Police Department has their own center and they dispatch for the City of Inkster also."|"1548"|"1"|"1" +"1559"|"133"|"2011-09-13 07:24:01"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"http://m.wwmt.com/articles/call-1395729-proposal-centers.html"|"1548"|"1"|"1" +"1560"|"10"|"2011-09-13 13:19:19"|"APCO AWARDS"|"ONLY A COUPLE OF DAYS LEFT TO SUBMIT YOUR NOMINATIONS FOR THE ANNUAL APCO AWARDS! This is a great way to recognize our staffCONTACT ME FOR AN AWARD FORM OR CHECK OUT THE WEB SITE - IF YOU DO NOT GET A RESPONSE FROM ME, RE-SEND IT.THE MORE NOMINATIONS THE BETTER!!ALL NOMINATIONS MUST BE RETURNED TO ME BY FRIDAY SEPTEMBER 16, 2011, HOWEVER, I WILL ACCEPT THEM THROUGH THE WEEKEND SINCE I WILL NOT BE BACK AT MY OFFICE UNTIL MONDAY MORNING! :)HURRY AND DON'T DELAY!!!send to: cbartram@seresa.org"|"0"|"1"|"1" +"1561"|"62"|"2011-09-14 13:57:10"|"211"|"Has anyone signed an agreement with 211?"|"0"|"1"|"1" +"1562"|"66"|"2011-09-14 14:01:47"|"Re: 211"|"Not in Eaton County"|"1561"|"1"|"1" +"1563"|"53"|"2011-09-14 14:05:54"|"Re: 211"|"We did a couple of years ago. "|"1561"|"1"|"1" +"1564"|"117"|"2011-09-14 14:14:42"|"Re: 211"|"We signed an MOU after I made a few changes. It's not operational here yet, but it will be soon."|"1561"|"1"|"1" +"1565"|"51"|"2011-09-14 14:41:25"|"Re: 211"|"No agreement or MOU but I sit on the 211 local board. They are running out of funds so we may not have it much longer. Calls go into the Battle Creek 211 answer center."|"1561"|"1"|"1" +"1566"|"104"|"2011-09-14 14:49:46"|"Re: 211"|"I don't recall signing an MOU or agreement, but I know the County teamed with Ionia and Gratiot (I think) to be served by the Battle Creek 211 office."|"1561"|"1"|"1" +"1567"|"106"|"2011-09-14 15:33:23"|"Re: 211"|"As Tim said; we were one of several counties to team with Battle Creek but nothing has come forward after our agreement"|"1561"|"1"|"1" +"1568"|"45"|"2011-09-14 15:42:11"|"Re: 211"|"No agreement, no MOU, and no coordination of service before or after they started service out of the Lansing office. We only receive maybe 2-5 calls a year that we recommended calling 211."|"1561"|"1"|"1" +"1569"|"45"|"2011-09-14 15:45:20"|"Point Addressing"|"Several years ago we did our trailer parks. Now we are going to hire a P/T person to drive our roads for GPS Point Addressing the entire county. Who has completed point addressing? Did you have someone drive the roads? Any issues either in obtaining, or uploading the data? Other than mileage, GPS equipment, wages,what other expenses were there?"|"0"|"1"|"1" +"1570"|"80"|"2011-09-14 15:53:41"|"Re: 211"|"Not in Bay County"|"1561"|"1"|"1" +"1571"|"66"|"2011-09-14 16:10:23"|"Re: Point Addressing"|"We have completed some and are doing more. Our GIS person will email you with the answers."|"1569"|"1"|"1" +"1572"|"19"|"2011-09-15 10:04:04"|"Re: 211"|"we signed an mou here in gladwin a few years ago when our 5 county area went live "|"1561"|"1"|"1" +"1573"|"149"|"2011-09-15 11:11:47"|"Re: Point Addressing"|"Luce County used TopComp, Inc to complete ours.http://www.topcompinc.com/ is there web site."|"1569"|"1"|"1" +"1574"|"66"|"2011-09-15 12:54:27"|"Re: Plan Could Shutter 150+ Emergency Call Centers"|"I met with my authority board today and updated them on recent media attention to the proposed 911 consolidation legislation. The fire and police chiefs (not me) will invite our rep and senator to their next meeting and give them the word about what is best for our jurisdiction. Seems to me if everyone did something like this we’d have a lot of legislators doing what is best for 911. 911 directors have been accused of being resistant to change out of personal interest. It’s time to set the record straight. "|"1548"|"1"|"1" +"1575"|"101"|"2011-09-16 08:49:34"|"Inter Act"|"Looking to talk with someone who currently uses Inter Act as their CAD - please send me an e-mail so I can call and pick your brain!"|"0"|"1"|"1" +"1576"|"86"|"2011-09-16 09:17:33"|"Re: Inter Act"|"Iosco County has been with InterAct since 2009, also Gratiot county, Alpena,Alcona,Oscoda county of the Sunrise side. Bob Rae director@iosco911.com 989-362-1427"|"1575"|"1"|"1" +"1577"|"19"|"2011-09-16 09:28:42"|"Re: Inter Act"|"Gladwin Co has been with them since 2005 our first and only cad, we use the cad, and geo mapping, i am also looking into using their answering point for our ani ali drop. i now rely on an outdated genesis answering point and am having servicing issues. i will step up to interacts 7.0 at that time as well, any questions call mike brubaker 989-426-9284 or ad911@gladwinco.com"|"1575"|"1"|"1" +"1578"|"45"|"2011-09-16 09:41:49"|"Rep Leblanc 10 PSAP statewide bill "|"MIRS News 9-9-11 discussed Rep. Richard Leblanc (D-Westland)bill to be introduced soon on PSAP consolidation. This is the same rep the troopers association have been using to promote the consolidation effort. He is advocating 10 or less PSAP statewide. If you think he doesn't have support, check out this link from last nights Lansing TV 6 http://www.wlns.com/global/story.asp?s=15474924"|"0"|"1"|"1" +"1579"|"86"|"2011-09-16 10:32:01"|"Re: Inter Act"|"sorry Mike, I forgot about Gladwin, our teacher. Bob Rae"|"1575"|"1"|"1" +"1580"|"51"|"2011-09-16 10:48:30"|"Re: Rep Leblanc 10 PSAP statewide bill "|"Just remember that the 166 centers don't answer 911 wireless calls, the State Police Do. Remember, the first responders LeBlanc is talking about is funding for a large trooper school and putting more troopers on the street not local officers, sheriffs deputies and local fire fighters. WE NEED TO KEEP A VERY CLOSE EYE ON THIS ONE."|"1578"|"1"|"1" +"1581"|"32"|"2011-09-16 11:00:27"|"Re: Inter Act"|"Jeri,We have had InterAct CAD& Geo mapping since late 2005. If you have any questions do not hesitate to give me a call. We will be having our user group meeting in October. This is always a great opportunity to learn & share info with other users, as well as learn the latest projects & goals with the company.Mark "|"1575"|"1"|"1" +"1582"|"32"|"2011-09-16 11:06:43"|"Re: 211"|"We also signed a MOU I think a couple years ago with the creation of the multi-county 211 program. This would be the same one that Lisa/Midland CD mentioned she signed.Mark"|"1561"|"1"|"1" +"1583"|"10"|"2011-09-19 14:14:37"|"MCDA Meeting - October 7 Hotel's"|"Our next MCDA meeting is coming up - October 7th 10:00 am at the SERESA Dispatch Center: The following hotels are close by SERESA and are both nice according to the Deputy Chief of Roseville PD ~Holiday Inn Express 31900 Little Mack Ave / Roseville586-285-5800 and Baymont Inn20675 13 Mile Rd / Roseville586-296-6910"|"0"|"1"|"1" +"1584"|"45"|"2011-09-19 14:43:42"|"Re: MCDA Meeting - October 7 Hotel"|"I have been asked where am I staying for our MCDA meeting. FYI Holiday Inn government rate King bed one night $65 and Baymont Inn is $55. I'm going with the cheaper. Hope to see ya there."|"1583"|"1"|"1" +"1585"|"39"|"2011-09-21 13:49:13"|"wage survey"|"My finance committee has asked the dispatch staff to conduct a wage survey for comparisons. I am looking for information from PSAP's with populations 50-75,000 and staff size of 14-17. If you are within or near those amounts, could you please send me your 2011 or 2012 hourly rates for dispatcher, supervisor and IT staff if you have a dedicated person for that. Please email to rich911mi@aol.com. Hope to see everyone at APCO Conference or MCDA in October! Thanks"|"0"|"1"|"1" +"1586"|"116"|"2011-09-21 14:28:23"|"Re: Rep Leblanc 10 PSAP statewide bill "|"We answer all of our own calls wireline and wireless. We even answer some wireless from out of state (Wisconsin)and vice versa. We just transfer them back and forth (after getting enough info to dispatch if necessary of course). I hope you were kidding when you said MSP answers the wireless calls."|"1578"|"1"|"1" +"1587"|"66"|"2011-09-21 15:50:37"|"Re: Rep Leblanc 10 PSAP statewide bill "|"http://www.lenconnect.com/opinions/columnists/x827641175/David-Frownfelder-Another-wrong-headed-cut-surfaces"|"1578"|"1"|"1" +"1588"|"10"|"2011-09-22 14:42:03"|"Director of the Year"|"I am getting ready to send out all of the nominations for APCO's awards... can the members of the MCDA please pull together... YOU MUST know of a few great Directors for 2011... Please take the time to nominate a peer and send me the form before the end of tomorrow (Friday). Thank you!"|"0"|"1"|"1" +"1589"|"53"|"2011-09-22 22:02:29"|"Re: Director of the Year"|"I sent you one last week - did you get it?"|"1588"|"1"|"1" +"1590"|"10"|"2011-09-26 08:49:58"|"Re: Director of the Year"|"Thank you everyone for your replies!!! "|"1588"|"1"|"1" +"1591"|"76"|"2011-09-29 11:40:35"|"NG9-1-1 Presentations"|"The SNC's Emerging Technology Subcommittee is hosting a morning of NG9-1-1 presentations on Tuesday, October 4th in the Millennium Room at MSP headquarters in Lansing (333 S. Grand Ave., Lansing). They will start at 9:00 a.m. and run until noon. Motorola, Intrado, and TCS will each be giving presentations. You are welcome to attend. RSVPs are not required, but are appreciated. (A reply to this post or an e-mail to millerhr@michigan.gov will work.)"|"0"|"1"|"1" +"1592"|"10"|"2011-09-29 12:21:24"|"MCDA Meeting - October 7th"|"As a reminder - the next MCDA Meeting is October 7th - Agenda items include but are not limited to: Report on 911 Goes to Lansing; Update on State Mapping Project; Presentation on MABAS and an update from the Kimball group on the project/report. Meeting will be held at SERESA - 18961 Common Rd/ Roseville, MI. 48066 / 586-777-6700 (dispatch number)"|"0"|"1"|"1" +"1593"|"53"|"2011-10-03 09:22:53"|"Anonymous Callers"|"Does anyone have a policy dictating how to handle caller information for Anonymous callers with regards to what the dispatchers capture/record in CAD, etc. ?"|"0"|"1"|"1" +"1594"|"45"|"2011-10-04 21:01:33"|"Rep Leblanc SNC meeting"|"During the last SNC meeting, September 20, 2011, it was determined that a select group of SNC members will have a face-to-face meeting with Rep. Leblanc. The meeting will be to discuss Rep Leblanc public statement of a bill he plans to introduce whereby reducing the number of PSAP statewide to 10, and the incorrect statement that MSP handles most 911 calls in the state.That meeting is scheduled for October 11. I have been invited to the meeting. As the MCDA SNC representative, I seek your input of facts that MCDA members would like Rep. Leblanc to be made aware, or facts that you want reaffirmed to him.By way of example I will use Oakland County remarks after a discussion Oakland officials had with Rep. Leblanc. By the way, when considering your bullet points of facts, also include your responses to his statement that he intents to include in the bill a requirement that all public safety shall join the MPSCS.I support a statement that all public safety must have interoperability with the MPSCS, but not be required to join and give up our local radio system (federally approved system of system approach). Also, Oakland County mentioned to Rep. Leblanc that if the state takes over dispatching, are they ready to absorb the 50 million dollars plus cost of its communication and data infrastructure? There are other “local” PSAP associated expenses that Rep. Leblanc has no knowledge of, but he needs to be!Please send me your bullet points – facts to fyviej@clinton-county.org and I will compile them into a single document for review at the October 11 meeting. Once we have the meeting with Rep. Leblanc, and I obtain other statements of facts from those attending, I will have it placed on our web site for all MCDA members. This document can become a great resource to have when you discuss with your legislator, the merits of Rep. Leblanc’s bill."|"0"|"1"|"1" +"1595"|"51"|"2011-10-05 08:02:47"|"Re: Rep Leblanc SNC meeting"|"For reference, who have been invited to attend this meeting?"|"1594"|"1"|"1" +"1596"|"39"|"2011-10-05 08:44:25"|"Get together Thursday night?"|"Does anyone know of a good gathering place for those attending the MCDA meeting this week and would like to watch the Tigers on Thursday night? I am staying at the Courtyard in Warren."|"0"|"1"|"1" +"1597"|"66"|"2011-10-05 09:17:46"|"Re: Get together Thursday night?"|"I'm staying at the same place. Don't know of a place to go though."|"1596"|"1"|"1" +"1598"|"39"|"2011-10-05 13:32:58"|"Re: Get together Thursday night?"|"Steve, just post your room number, we can all meet there. : )"|"1596"|"1"|"1" +"1693"|"17"|"2011-11-04 12:39:05"|"Re: Strange request reference hiring"|"Antrim hired two, Nov 2010, Aug 2011"|"1686"|"1"|"1" +"1694"|"32"|"2011-11-04 12:41:52"|"Re: Strange request reference hiring"|"Gratiot hired (1) Part time telecommunicator in Oct. 2011"|"1686"|"1"|"1" +"1600"|"94"|"2011-10-05 18:46:47"|"Re: Anonymous Callers"|"We don't have a policy but we do collect all their data in CAD. They indicate in comments that the caller wants to be anonymous"|"1593"|"1"|"1" +"1601"|"34"|"2011-10-06 08:25:57"|"Interesting incident involving airplane in lake."|"A few weeks ago, there was an private airplane flying from New York to Wisconsin,over Lake Huron.While over the lake, the plane experienced mechanical difficulty and ended up calling Lansing flight service. Seems that Lansing flight service has been outsourced to a firm and that the actual controller was in Virginia.Well, as the plane continues down, with the pilot eventually saying \"I'm at 100 feet and going in the drink\" The controller in Virginia still thought the plane was at over 5,000 feet and also referred to Lake Michigan (instead of Lake Huron) The pilot ended up being in the water for 16 hours before a private yacht picked him up out in the water.To make a long story short, our Sheriff and the Sheriff from a neighboring County, along with the Harbor Beach Police Chief, looked into the matter and the Sheriff released the audio from flight service to the media yesterday.While we were not very involved here at 9-1-1, it does make for interesting study, as we grapple with people who think that people in distant centers can efficiently dispatch resources needed for each unique situation without knowing the resources, both equipment and \"people\"To view the report or listen to the audio, go to: http://thumbnet.net/wire/headlines/06562_SHERIFF_HANSON_CONCERNED_ABOUT_FED_RESPONSE_TO_JUNE_PLANE_CRASH_075103.php"|"0"|"1"|"1" +"1602"|"131"|"2011-10-06 10:23:05"|"Re: Get together Thursday night?"|"Malones on the east side of Van Dyke south of 14 is a good place to watch the game and a nice place as well ... an Irish Pub with a lot of TV's."|"1596"|"1"|"1" +"1603"|"39"|"2011-10-06 10:42:53"|"Re: Get together Thursday night?"|"Sounds good to me."|"1596"|"1"|"1" +"1604"|"145"|"2011-10-06 13:07:48"|"Re: Get together Thursday night?"|"Go Tigers!!! Get it done!!"|"1596"|"1"|"1" +"1605"|"117"|"2011-10-06 16:39:10"|"Phone Co's I.T.I. or Complete Communications"|"If any one has any experience with either I.T.I. from Bridgeport or Complete Communications from Clinton Twp. for telephone systems please email me. 911@arenaccountygov.com Thanks."|"0"|"1"|"1" +"1606"|"28"|"2011-10-07 11:05:40"|"Presentation Mastery Training"|"Midland County 911 will be hosting Success Communications, Inc. 40-hour Presentation Mastery course November 28-30 and December 8-9 (attendees must attend all 5 days). Please refer to Success Communications, Inc. website for more info or to register."|"0"|"1"|"1" +"1607"|"95"|"2011-10-10 08:42:47"|"MABAS"|"At our October MCDA meeting, Chad Chewning from the Oakland County Sheriff's Office Communications division gave an update on MABAS. He agrees that the 911 centers have not had as much input as they should in the MABAS communication plans. Chad is looking for input and suggestions on how we can make this a successful collaborative effort. Please send him your input to begin a MABAS communications dialog. His contact information is Supervisor of CommunicationsOakland County Sheriff’s OfficeEmergency Response and Preparedness DivisionOffice (248)452-2109Fax # (248)975-4443e-mail chewning@oakgov.comThanks Tim Smith "|"0"|"1"|"1" +"1608"|"103"|"2011-10-10 10:09:39"|"Re: MABAS"|"Check with Bruce Gaukel - Ingham County 911, he has been participating at MABAS meetings I believe...."|"1607"|"1"|"1" +"1609"|"166"|"2011-10-11 08:59:28"|"Bid Specs"|"We are replacing our Positron Lifeline 100. If you have specifications for a recently purchased 911 system, I would appreciate a copy.dlotus@lpdmail.comDan"|"0"|"1"|"1" +"1610"|"30"|"2011-10-11 11:49:50"|"Physical Fitness Goals"|"Our agency is looking at implementing physical fitness goals for our employees. If any other agency has tried this, I would greatly appreciate hearing how it was implemented and if it was well received. Thanks! Dawn/Sanilac County"|"0"|"1"|"1" +"1611"|"106"|"2011-10-11 12:02:25"|"Re: Physical Fitness Goals"|"I would like the info also"|"1610"|"1"|"1" +"1612"|"1"|"2011-10-12 09:41:33"|"Re: Physical Fitness Goals"|"I think this is a very important topic, the health and well being of our employees.Here we work 12 hour shifts, we come in and sit on our butt and eat what employees have baked the night before, we eat donuts that the police/fire/ems bring in to thank us for what we do (They're being thoughtful and don't know what else to bring unless it's pizza). For 1/2 of the year we work, we eat junk and go right home and go to bed.We've talked very little here about doing something mainly because the Union doesn't seem interested having an incentive that the employee will have to put effort in to to get rewarded.Some thoughts for you to consider if you think you can get your employees will follow through would be to pay them to attend a nutrition class. We've got a very good one in our area that is 10 weeks long and about 1 1/2 hour per session. Healthy nutrition is the focus but weight loss is the result. If you have people with high blood pressure, cholesterol or diabetes the program is designed to help. Imagine that you would have to give a lump sum for attendance or pay overtime to successfully complete. Healthy people call in sick less, a problem that we have here and from what I'm hearing others also have.I'm not into saying an employee has to run a 6 minute mile or do 50 pushup to get compensated, but anyone can attend a class and anyone can eat healthy. Might even start some competitions between shifts to see who can lose the most weight by percentage. My wife and I went and have since talked 25 - 30 friends into doing the same, it works and we all feel better for doing it.Let me know what you come up with, I think this is a form of compensation that most of our Executive Board would agree with. Not sure if an insurance company would offer cost incentives for a group trying to get healthy by losing weight or quit smoking, I'm sure there would have to be some documentation of progress. dca@geneseecounty911.org"|"1610"|"1"|"1" +"1613"|"45"|"2011-10-12 10:51:36"|"Rep. LeBlanc Meeting PSAP Consolidation"|"The meeting was attended by Rep. LeBlanc (none of his aides attended), Harriet Miller-Brown (State 9-1-1 Administer), Jeff Troyer (Calhoun 9-1-1 Director and the Speaker of the House appointee to the SNC), Sheriff Dale Gribler (Chair of the SNC and MI Sheriff’s Association), Mr. Jon Campbell (MAC representative to the SNC), Marsha Bianconi (from the Conference of Western Wayne [LaBlanc district], and Jim Fyvie (Clinton 9-1-1 Director and Michigan Communications Directors’ Association representative, and Vice Chair SNC).Dale discussed the purpose and status of the SNC Efficiencies Committee. Jon related police officer street level concerns for local PSAPs and commissioner level concerns for local costs that may still need to be covered if the regional PSAP does not provide services like wrecker, animal control, road commission, and paging of fire/EMS, etc. I went over a packet of information that will be posted on the MCDA web site. Jeff and I discussed the MCDA/NENA/APCO document.LeBlanc acknowledged the concerns Pat Coates raised during his recent visit to Oakland County, and I supported her concern on forced migration of public safety to the Michigan Public Safety Communication System (MPSCS). He admits, and we all agreed, that all public safety should be interoperable. We stressed that the SAFECOM approach is the best way to go. I also mentioned that the state could best help PSAPs by providing a statewide network that the various regional I/P projects could join.LeBlanc indicated he discussed this bill with Dillon a couple of years ago and though they should \"go with it.\" Now that Dillon is gone, LeBlanc recently discussed the concept with Speaker Bolger who was \"very interested\" as they accomplished consolidation in his county, Calhoun. LeBlanc also said he asked Bolger again three weeks ago, if he had \"cold feet\" with him proceeding with the bill as they have been receiving flack. Bolger allegedly told him to \"keep going\" as it isn't easy. LeBlanc intends to continue with a bill, but he isn't sure of the final draft as he continues to receive input from others.LeBlanc claims he never indicated or believes that MSP should run the PSAP, just the opposite. What hasn't been made public yet, he now is thinking of having the bill establish 10 \"districts\" within the state, and the districts would determine how many PSAPs should be within each district. Detroit might be a single PSAP within that district, as a county might be in another. It would be up to the \"districts\" to determine the number of PSAPs. Clearly this topic is very fluid, and we will just have to wait and see.We all offered our services for feedback as he proceeds. I noted that the MCDA Executive Board contacts are on the letterhead and feel free to contact any of them. Another observation I made, he has NO CLUE as to how or what is truly happening with PSAPs outside the S/E Michigan group. As for the interoperability concern, several local police departments in his area do not have access to the MPSCS. We stressed that to our knowledge, all COUNTIES have interoperability with the MPSCS.My personal observation, he perceives a concern with the number of PSAPs in the S/E and equates that as an issue statewide."|"0"|"1"|"1" +"1614"|"53"|"2011-10-12 16:26:03"|"LEIN PRISON NUMBER ISSUE"|"The issue with prison numbers not returning a response when queried has been resolved. "|"0"|"1"|"1" +"1615"|"57"|"2011-10-13 13:36:44"|"Sending love & support to Ottawa County "|"A chase ensued this morning following a bank robbery that occurred in Ravenna. While attempting to deploy stop sticks, Officer Slot from Walker Police Department was struck and killed by the suspects vehicle.The suspect vehicle crashed. The suspects who were armed with military style assault rifles opened fire, a gunfight ensued and were killed.Please keep Ottawa County Central Dispatch, Kent County Sheriff's Dept, Walker PD and Officer Slots family in your thoughts and prayers."|"0"|"1"|"1" +"1616"|"133"|"2011-10-13 21:22:35"|"Re: Sending love & support to Ottawa County "|"Tim, Mark, and OCCD staff - Calhoun County Dispatch sends our deepest sympathies. We will keep you all in our thoughts and prayers."|"1615"|"1"|"1" +"1617"|"64"|"2011-10-14 08:25:46"|"Re: Sending love & support to Ottawa County "|"Benzie County 9-1-1 sends our deepest sympathy and you are in our prayers for comfort."|"1615"|"1"|"1" +"1618"|"160"|"2011-10-14 09:48:58"|"Re: Sending love & support to Ottawa County "|"Thoughts & prayers to you from Montmorency County 911 & Sheriff's Office"|"1615"|"1"|"1" +"1619"|"79"|"2011-10-14 15:42:44"|"Re: Sending love & support to Ottawa County "|"Saginaw County 9-1-1 sends our deepest sympathy. "|"1615"|"1"|"1" +"1620"|"66"|"2011-10-17 12:16:59"|"MCDA Elections"|"The position of MCDA Secretary and SNC Rep will be filled at the December meeting. I’ve been asked to chair a nominating committee. If you have suggestions please contact me: sleese@eatoncounty.org"|"0"|"1"|"1" +"1621"|"5"|"2011-10-17 12:48:51"|"Re: Sending love & support to Ottawa County "|"Our thoughts and prayers are with all of you. Grand Traverse 911"|"1615"|"1"|"1" +"1622"|"25"|"2011-10-17 13:03:32"|"Re: Physical Fitness Goals"|"CCE is currently setting up join and work with the VirginHealthmiles program. We could not afford to do this on our own, but our parent Counties and a couple of municpalites are joining as well. Dispatchers will be given pedometers and goals, when you meet your goal their are incentives (prizes, cash etc). We hope to kick the program off right after the first of the year. We will keep you posted as we move forward."|"1610"|"1"|"1" +"1623"|"44"|"2011-10-17 13:31:12"|"Re: Sending love & support to Ottawa County "|"Barry County sends its support...be sure to call upon us if you need anything at all."|"1615"|"1"|"1" +"1624"|"5"|"2011-10-17 14:47:53"|"CAD Chat"|"I'm looking for P&P on the use (or misuse) of chat on CAD/mobile data. What are they thinking!?!?!?!?!?!?!?!?!?!?!?!?Thanks, Jameljanders2@grandtraverse.org"|"0"|"1"|"1" +"1625"|"45"|"2011-10-17 16:55:02"|"Re: MCDA Elections"|"To my fellow members that were not able to attend the last meeting, during which I made the announcement that I will not seek, nor will I accept, the nomination of MCDA SNC representative. I have great pride in having served MCDA in the capacity of its SNC representative for the last four years, and thank you for permitting me to do so."|"1620"|"1"|"1" +"1626"|"45"|"2011-10-17 17:11:26"|"Re: CAD Chat"|"Our MDC policy on its way."|"1624"|"1"|"1" +"1627"|"144"|"2011-10-18 08:39:23"|"Re: Sending love & support to Ottawa County "|"Thoughts and prayers from East Lansing 9-1-1. You're not alone in your time of grief!"|"1615"|"1"|"1" +"1628"|"10"|"2011-10-18 12:10:58"|"Re: CAD Chat"|"Ours is too... just make sure you train them and make them sign that you trained them... from experience"|"1624"|"1"|"1" +"1629"|"10"|"2011-10-18 12:17:36"|"Director of the Year"|"Congratulations to Karen Chadwick, Michigan APCO's 2011 Director of the Year!!!We have a lot of other 911 professionals (Steve Leese) to recognize this year at the APCO Awards banquet following the APCO meeting on 10/27/11 in Frankenmuth. Just letting you know. ~ Cherie Bartram / 2011 MICHIGAN APCO Awards Chairperson"|"0"|"1"|"1" +"1630"|"133"|"2011-10-18 12:43:59"|"Wireless Headsets for MCC5500 Consoles"|"Request for information if your center has Motorola MCC5500 radio consoles and you are using wireless headsets. What kind of headsets are you using(make and model) and how are they working? How do they interface between the MCC5500 and your telephone system (or don't they)? Thanks in advance!"|"0"|"1"|"1" +"1631"|"44"|"2011-10-18 12:55:46"|"Re: Director of the Year"|"Congratulations Karen! "|"1629"|"1"|"1" +"1632"|"10"|"2011-10-18 15:47:21"|"Re: Wireless Headsets for MCC5500 Consoles"|"We are using the wireless base CA12CD. Variety of headsets include: Plantronics - H41N/Mirage, H171N/DuoPro, HW291N/EncorePro Mono. They are working just fine, no problems except our vendor gave us bad information on how long to charge the batteries, we are working thru that now. Give me a call if you have more specific questions!! ~ Cherie"|"1630"|"1"|"1" +"1633"|"39"|"2011-10-19 12:33:29"|"Re: Director of the Year"|"Good choice!"|"1629"|"1"|"1" +"1634"|"39"|"2011-10-19 12:37:12"|"health insurance buyout"|"I am looking for information on PSAP's that have a optional buyout rather then accepting health insurance. What is the amount paid to the employee? If they have insurance through spouse or other source, are they still eligible for buyout? Please send replies to rich911mi@aol.com. Thanks"|"0"|"1"|"1" +"1635"|"66"|"2011-10-19 12:55:18"|"Re: health insurance buyout"|"$100/Mo. Admittedly too low. Eaton Co."|"1634"|"1"|"1" +"1636"|"38"|"2011-10-19 13:01:36"|"Re: health insurance buyout"|"If they have other coverage they are eligible for 125.00 per month."|"1634"|"1"|"1" +"1637"|"25"|"2011-10-19 13:10:26"|"Re: health insurance buyout"|"$200.00 per month. They must have other insurance."|"1634"|"1"|"1" +"1638"|"143"|"2011-10-19 13:13:52"|"Re: health insurance buyout"|"Section 15.9 Insurance Opt-Out: If an employee elects not to take an existing medical insurance plan the Employer will deposit into the eligible employee’s deferred compensation plan one-half (1/2) of the lowest current monthly premium for a single person plan provided the employee supplies written documentation indicating he/she is covered under any other medical benefit plan valid in the State of Michigan. This amount shall be adjusted annually to reflect the changes in the insurance premium."|"1634"|"1"|"1" +"1639"|"38"|"2011-10-19 13:29:25"|"Re: health insurance buyout"|"If they have other coverage they are eligible for 125.00 per month."|"1634"|"1"|"1" +"1640"|"75"|"2011-10-19 13:37:36"|"Re: health insurance buyout"|"$125.00 each month but they must have health coverage under another plan."|"1634"|"1"|"1" +"1641"|"106"|"2011-10-19 16:14:12"|"Re: Director of the Year"|"Congrats Karen!!!"|"1629"|"1"|"1" +"1642"|"32"|"2011-10-19 17:52:08"|"Re: Director of the Year"|"Congratulations Karen !"|"1629"|"1"|"1" +"1643"|"95"|"2011-10-20 09:04:31"|"Re: health insurance buyout"|"Here is the Ottawa County contract language, and they must have proof of other insurance:Eligible for family coverage and elected no coverage 1,500.00Eligible for family coverage and elected single coverage $750.00Eligible for Two Person coverage and elected no coverage $1,050.00Eligible for Two Person coverage and elected single coverage $750.00"|"1634"|"1"|"1" +"1644"|"95"|"2011-10-20 09:05:26"|"Re: Director of the Year"|"Great job Karen!!!!"|"1629"|"1"|"1" +"1645"|"170"|"2011-10-20 10:57:00"|"Re: health insurance buyout"|"Monroe Co. $1,000 once annually.Extreme low end."|"1634"|"1"|"1" +"1646"|"20"|"2011-10-20 15:50:56"|"Re: health insurance buyout"|"Allegan County - both dispatchers and supervisors received $3,000/yr for not having insurance through the county; this is part of their contracts."|"1634"|"1"|"1" +"1647"|"20"|"2011-10-20 15:54:18"|"Dispatching by Officers/Dispatch over MCT"|"Does anyone have a policy re: officers dispatching themselves to complaints over the MCT and how it's done, and at what times; and dispatch dispatching through the MCT. Please email them directly to me at tbruce@allegancounty.org. Thanks."|"0"|"1"|"1" +"1648"|"32"|"2011-10-20 17:07:20"|"Re: health insurance buyout"|"Health Insurance buyout is (1) annual payment of $3000"|"1634"|"1"|"1" +"1649"|"117"|"2011-10-24 12:30:00"|"Re: health insurance buyout"|"Arenac County $2,500 annually and you are eligible if covered under a spouse."|"1634"|"1"|"1" +"1650"|"133"|"2011-10-24 12:38:56"|"Re: Wireless Headsets for MCC5500 Consoles"|"Thanks Cherie!"|"1630"|"1"|"1" +"1652"|"118"|"2011-10-24 12:41:21"|"IP Phone system Help w/ 911 centers"|"We are looking at a new IP phone system that will work like our current system. It must be able to allow all radio traffic/phone calls to be used on a Plantronics wireless headset 6A12CD w/ HW251 headsets. We have tried Zultys IP phone system and it will not work. I was looking and the Cisco SPA 509G. Has anyone had any phone systems that works on one wireless headset system that allows all radio traffic also?Email Me PlS.Keith yatsk@clareco.net"|"0"|"1"|"1" +"1653"|"51"|"2011-10-24 14:10:29"|"Re: IP Phone system Help w/ 911 centers"|"Good luck. We have looked into a IP phone system and found only one,BUT the cost was over $200,000. You may want to talk with Ottawa County. They have one and they paid lots to get one. "|"1652"|"1"|"1" +"1654"|"143"|"2011-10-25 08:19:16"|"Re: Dispatching by Officers/Dispatch over MCT"|"I tried responding to your email with our guidelines but your email keeps kicking it back. Please email me at shawn@mcd911.net and I will send you our guidelines. Shawn "|"1647"|"1"|"1" +"1655"|"143"|"2011-10-25 08:25:53"|"Re: CAD Chat"|"JimCan I get a copy also, please. Thanks Shawn shawn@mcd911.net"|"1624"|"1"|"1" +"1656"|"118"|"2011-10-25 18:15:05"|"Re: IP Phone system Help w/ 911 centers"|"I have talked to cisco yesterday. They say they have a solution. I will update u.."|"1652"|"1"|"1" +"1657"|"57"|"2011-10-28 11:43:50"|"Important Training for PSAP's"|"Within the next few days your PSAP's will be receiving a packet from 5Star Urgent Response that includes the NENA & APCO logo's on it. Please DO NOT DISCARD! The packets are going out to all PSAP’s registered on the NENA PSAP Registry. APCO & NENA worked with greatcall to create this training packet to assist PSAP’s in handling calls from their third party call center. greatcall is the parent company of 5Star. 5Star Urgent Response is a third party call center providing services to the elderly, but is expanding those services to include everyone. "|"0"|"1"|"1" +"1658"|"25"|"2011-10-28 12:59:16"|"Re: Important Training for PSAP"|"Thanks April."|"1657"|"1"|"1" +"1659"|"93"|"2011-10-31 14:15:18"|"County Owned Towers with Leases"|"Our County owns a couple of towers and we lease space to cell phone carries. We're seeking to find other counties who currently lease tower space to cellphone companies to compare our fees. They tell us we're too high, so I've been directed to research that for the Board. Tom Skowronski: Leelanau County. Thanks"|"0"|"1"|"1" +"1660"|"25"|"2011-10-31 15:55:17"|"Re: County Owned Towers with Leases"|"CCE currently has leases with Cell carriers - Tom give us a call we can let you know what we are currently doing. Thanks Greg"|"1659"|"1"|"1" +"1661"|"57"|"2011-11-01 10:15:03"|"Re: Important Training for PSAP"|"UPDATE: We received our training materials today. They came in a white envelope with a return address from GreatCall and the envelope says TRAINING MATERIALS OPEN IMMEDIATELY. Please take the time to review the materials and forward them on to you PSAP personnel.Thanks!April"|"1657"|"1"|"1" +"1662"|"39"|"2011-11-02 09:00:40"|"Funeral tone outs"|"We occasionally get requests for tones and messages to be done for funeral services of former or current personnel of one of our fire departments, moment of silence on the radio and even a request to lower our flag. Does anyone have a policy for this? If so, please send it to rich911mi@aol.com. Thanks"|"0"|"1"|"1" +"1669"|"70"|"2011-11-02 11:16:02"|"Re: County Owned Towers with Leases"|"Lapeer County Central also leases space on our tower to cell companies, we also have to lease space from American Tower they are very expensive. Please let me know what you are getting, we get about 1,000 per month, American tower get 1,200 a month from us and continues to raise their rates, i would be very interested in finding out your information. ThanksVic"|"1659"|"1"|"1" +"1664"|"106"|"2011-11-02 09:08:48"|"Re: Funeral tone outs"|"We don't have a specific policy but we honor this type of request"|"1662"|"1"|"1" +"1665"|"45"|"2011-11-02 09:13:05"|"Re: County Owned Towers with Leases"|"We too have lessee on our tower. We had a rate review completed just before the economic crashed. I'd be interested in current rates as well as we have a new company looking."|"1659"|"1"|"1" +"1667"|"62"|"2011-11-02 09:25:48"|"Re: Funeral tone outs"|"Same here. We get a few requests and honor them but we do not have a policy."|"1662"|"1"|"1" +"1668"|"51"|"2011-11-02 10:25:53"|"Re: Funeral tone outs"|"We also honor requests for fire and police. No policy in place, but it's the right thing to do."|"1662"|"1"|"1" +"1670"|"90"|"2011-11-02 11:25:11"|"Re: Funeral tone outs"|"We too always honor the request and try to have representatives at the services as well. We usually end up writing the \"script\" for the announcement ourselves but have had no complaints to date. There is no official policy in place."|"1662"|"1"|"1" +"1671"|"57"|"2011-11-02 12:15:48"|"Training Materials Added under training tab"|"The training material that APCO & NENA created for the following has been added under the documents and training materials tab:*VRS/IP Relay services for the deaf and hard of hearing communities*Ford’s Sync 9-1-1 Assist*EmFinder’s*magicJack*5Star Urgent ResponseThis is important training material to provide to your line staff!"|"0"|"1"|"1" +"1672"|"57"|"2011-11-02 14:57:44"|"National EAS Test - Awareness Messages"|"I have placed a document under the documents & training tab for PSAP’s to use in educating their staff and the public regarding the national EAS test on 11-9-11. This was created by the NENA Public Education & PSAP Training committee for everyone’s use. The document includes a sample memo describing the awareness message and a two page informational piece for PSAP’s and the general public. "|"0"|"1"|"1" +"1673"|"34"|"2011-11-02 15:20:02"|"Vehicles and vehicle usage questions"|"Good afternoon everyoneIt has come time to replace Steve's old, black Ford Taurus and in asking the Commissioners for a new vehicle, they have asked that I investigate how other counties handle the vehicle(s) for central dispatch.Currently, the County provides a vehicle for the director (who serves as both Central Dispatch Director and Emergency Manager)Dispatch is not really charged for the use of that vehicle. While I am sure we can charge reasonable amounts to the dispatch budget, I wondered if anyone may have comments or suggestions on how much they pay (from dispatch budget) toward the use of a vehicle or vehicles.Would you think it is appropriate for the dispatch budget to pay for half of the purchase price, as well as half of the maint. and fuel?Do you think it is feasible for dispatch to buy the car, and charge back to the County the usage for emergency management?I appreciate any info you may share. If you prefer to send via email, my address is:eichlerb@co.huron.mi.usThanksBurt EichlerHuron County"|"0"|"1"|"1" +"1674"|"95"|"2011-11-02 15:51:03"|"Re: Vehicles and vehicle usage questions"|"In Ottawa County we are a separate Authority. We do not own or provide any vehicles. As the director I receive a monthly mileage payment based on the IRS lease value. All other employees receive the IRS mileage rate for business travel in their own vehicles based on actual business miles traveled. FYI Tim Smith"|"1673"|"1"|"1" +"1675"|"117"|"2011-11-02 16:53:31"|"Re: National EAS Test - Awareness Messages"|"What is the file name of the document?"|"1672"|"1"|"1" +"1676"|"76"|"2011-11-02 20:00:59"|"GIS Grant Opportunity"|"An announcement via e-mail was sent to all the county 9-1-1 coordinators yesterday about a sub-grant opportunity being offered to counties as part of the ENHANCE 911 GIS Grant project. (If you serve as the county 9-1-1 coordinator as well as the PSAP director you should have already received that e-mail.) Your county 9-1-1 coordinator may contacting you in reference to participation in the project. All of the details are available at: www.michigan.gov/911GISGrant .It is my hope that you will be interested in participating. There will be several more community outreach presentations in the weeks ahead (one in the U.P. and another at the MI NENA in Charlotte as well as a webinar on November 8th). Please visit the 911 GIS GRANT web site and review the sub-grant application program. If you have questions, please don't hesitate to let me know.HMB "|"0"|"1"|"1" +"1677"|"39"|"2011-11-02 20:35:41"|"Re: Vehicles and vehicle usage questions"|"We are a Authority also. We have a vehicle purchased through the state program. It is used for by me to attend meetings and for the staff when they travel to training etc. all maintenance and gas come from the 911 budget."|"1673"|"1"|"1" +"1678"|"39"|"2011-11-02 20:41:06"|"Re: Funeral tone outs"|"I agree, it is the right thing to do and have always done them. Lately though we have been receiving requests from citizens or family and I would like to see it come from the head of the agency and to have consistency in how we do it."|"1662"|"1"|"1" +"1679"|"57"|"2011-11-03 08:15:43"|"Re: National EAS Test - Awareness Messages"|"EAS 911 Facts for PSAPS and Awareness Messages for Public w memo.pdf"|"1672"|"1"|"1" +"1680"|"32"|"2011-11-03 10:10:53"|"Re: Funeral tone outs"|"We also honor this type of request, and like Doug had mentioned we usually write the script. Any announcement to be made from an agency must be made by an \"officer\" of the agency. We have no policy on this.Mark"|"1662"|"1"|"1" +"1681"|"177"|"2011-11-03 11:19:17"|"Re: Funeral tone outs"|"Like most of you we honor the request as well, in fact we did it just yesterday. We have no policy on it and so far have had no complaints. All of my requests have come from the chiefs of the department which is what I prefer."|"1662"|"1"|"1" +"1682"|"177"|"2011-11-03 11:28:09"|"Re: Vehicles and vehicle usage questions"|"In Lenawee County we are still with the Sheriff's Office. The Sheriff's Office provides me a car to use for business when needed as well as the Dispatchers for trainings as needed. Currently the Sheriff has not charged 911 for the use or maintenance of the vehicles used. I have been wondering how other counties do it, so I am glad you asked. The Sheriff has a few unmarked cars that are available for the Dispatchers, but there is some talk of the fleet being minimized due to budget restraints which could hinder our usage of the cars. "|"1673"|"1"|"1" +"1683"|"53"|"2011-11-03 12:00:51"|"LEIN Workgroup Update"|"There is a new program in pilot testing right now called PROTECS. This allows an entering agency to scan in PPO orders so responders can see full copies of these orders in the field and so that you can see orders not held by your agency. This will not be a required entry at this time. The information on it is under the training tab. This program was funded by grants and DHS. LEIN is in possession of some scanners that were received through this funding that can be distributed to dispatch centers that want to use this program and enter PPO's but do not have a scanner nor the funding to get one. If you would like to inquire on one of these scanners, please contact Liz Canfield with LEIN at CanfieldE@michigan.gov."|"0"|"1"|"1" +"1684"|"116"|"2011-11-03 13:23:54"|"Re: Funeral tone outs"|"I researched this when we had a request. My understanding is that it is intended for someone (police, fire, ems) that is killed in the line of duty. The exception is if there is a long serving member or officer. "|"1662"|"1"|"1" +"1685"|"116"|"2011-11-03 13:27:16"|"Re: Vehicles and vehicle usage questions"|"Menominee County has a county vehicle available on a first come first serve basis. The County maintains the vehicle and the department that uses it is charged for the cost of the gas. We are not part of the Sheriff Dept., but if the county vehicle is not available, he has a travel car that he will let other county departments use."|"1673"|"1"|"1" +"1686"|"73"|"2011-11-04 11:35:22"|"Strange request reference hiring"|"Can anyone advise if your agency was hiring Dispatch staff between December 2010 and October 2011. "|"0"|"1"|"1" +"1689"|"170"|"2011-11-04 12:06:00"|"Re: Strange request reference hiring"|"In Monroe, we hired three Communication Specialist (Dispatchers) over the period you inquiry."|"1686"|"1"|"1" +"1690"|"62"|"2011-11-04 12:11:30"|"Re: Strange request reference hiring"|"Tuscola hired one dispatcher in Jan. 2011"|"1686"|"1"|"1" +"1691"|"94"|"2011-11-04 12:23:22"|"Re: health insurance buyout"|"they must have other insurance but they get the cost of a single medical (no vision or dental included)Meceola "|"1634"|"1"|"1" +"1695"|"53"|"2011-11-04 12:48:54"|"Re: Strange request reference hiring"|"We were"|"1686"|"1"|"1" +"1696"|"25"|"2011-11-04 13:28:57"|"Re: Strange request reference hiring"|"We are in the process of hiring at this time -if that helps"|"1686"|"1"|"1" +"1697"|"163"|"2011-11-04 13:31:17"|"Re: Strange request reference hiring"|"YES"|"1686"|"1"|"1" +"1698"|"25"|"2011-11-04 13:32:04"|"Re: Vehicles and vehicle usage questions"|"We are an Authority as well and have a vehicle that is used for travel to meetings and training by staff. All expenses are run through our regular budget"|"1673"|"1"|"1" +"1699"|"27"|"2011-11-04 14:19:14"|"Re: Strange request reference hiring"|"yes"|"1686"|"1"|"1" +"1700"|"70"|"2011-11-04 16:24:43"|"Re: Strange request reference hiring"|"yes"|"1686"|"1"|"1" +"1701"|"179"|"2011-11-07 06:18:18"|"Re: Strange request reference hiring"|"yes"|"1686"|"1"|"1" +"1703"|"104"|"2011-11-07 08:34:48"|"Re: Strange request reference hiring"|"Montcalm did NOT hire during that time.Tim"|"1686"|"1"|"1" +"1704"|"116"|"2011-11-07 11:43:52"|"Re: Strange request reference hiring"|"no we did not"|"1686"|"1"|"1" +"1705"|"66"|"2011-11-07 12:31:21"|"Re: Strange request reference hiring"|"Eaton hired 2"|"1686"|"1"|"1" +"1706"|"178"|"2011-11-07 12:48:08"|"Re: Strange request reference hiring"|"St Clair County has most certainly been hiring.We have filled 3 of 7 vacancies so far.Since December of last year. "|"1686"|"1"|"1" +"1707"|"51"|"2011-11-07 13:35:50"|"Re: Strange request reference hiring"|"We hired 2 part time during this period. (Neither worked out.) We will be hiring again early next year, including full time opennings coming up. Andy"|"1686"|"1"|"1" +"1708"|"20"|"2011-11-07 15:30:31"|"Re: Strange request reference hiring"|"We hired 2 at Allegan."|"1686"|"1"|"1" +"1709"|"44"|"2011-11-08 09:07:28"|"GIS Sub-Grant Webinar Reminder"|"REMINDERThere is a Webinar today (November 8th) on the sub-grant program for the ENHANCE 911 Grant GIS Project: Time: 10:00 a.m. Web Meeting Address: http://www.webmeeting.att.com Meeting Number: 8774119748Code: 2527092 Dial-In information for the audio conference bridge for the Webinar is:Dial: 1-877-411-9748Code: 2527092 Please connect to the web meeting 5-10 minutes early to ensure your system is compatible. "|"0"|"1"|"1" +"1710"|"44"|"2011-11-08 09:11:12"|"Re: Strange request reference hiring"|"Yes - 3"|"1686"|"1"|"1" +"1711"|"73"|"2011-11-08 13:38:39"|"SB07"|"Can any of you advise how you are handling the requriements of SB07 effective 1/1/12. Dispatch Center Authorities may not have the ability to have their governing body Opt-Out of the requirements for them and we are still requrired to comply as public employees. This would mean a cap or 80% max contribution by the employer toward Health Insurance premiums. Maybe some of your employees already pay 20%. Not complying could lose revenue sharing but we dont get that directly anyway. Only kicker could affect future grants if you cant show that you currently are complying. Has anyone else been digging into the options on this senate bill? "|"0"|"1"|"1" +"1712"|"86"|"2011-11-08 14:20:35"|"Re: Strange request reference hiring"|"Iosco County hired one Full Time in June , 2011"|"1686"|"1"|"1" +"1713"|"53"|"2011-11-08 14:56:16"|"Re: SB07"|"We have looked at this as well. Our attorney agreed that the opt out option is not available to us as this act is written. He encourages us as a group to lobby to get us included in the definition of a local unit of government for future action.(I have passed this on to the MCDA Board) Our employees currently contribute 10% of the premium so we have to make some changes. I will be making a recommendation to my board this week on a new medical plan where the cost is under the cap as presented in this law which will allow us to either keep the current premium or go lower. "|"1711"|"1"|"1" +"1714"|"25"|"2011-11-08 16:15:01"|"Re: SB07"|"Ditto here Lisa....We are currently working with our Insurance Company to ensure that we stay below the Cap. "|"1711"|"1"|"1" +"1715"|"48"|"2011-11-09 01:28:29"|"Agency service level agreements"|"Do any of you currently have service level agreements in place with the agencies you dispatch for? Looking for a signed agreement with the agency being served that spells out core services, perhaps performance levels and expectations of your services as their PSAP/dispatching service provider. Could you please let me know and forward copies of agreements to bgaukel@lansingmi.gov on behalf of our consolidation process here in Ingham County. Any help you can provide is very much appreciated."|"0"|"1"|"1" +"1716"|"158"|"2011-11-09 08:07:21"|"Re: Strange request reference hiring"|"Yes"|"1686"|"1"|"1" +"1717"|"44"|"2011-11-09 08:18:33"|"Re: SB07"|"All \"County of Barry\" employees are subject to the new law. The county has elected to go with the cap and not the mandatory contribution. Our union employees are not subject to the changes until the contract expires at the end of 2012 but our non-represented employees are subject to the cap. Fortunately, the county offers 4 different plans, 2 of which fall under the cap, so it will have minimal impact on Barry Central employees....for now. I do hope that the legislature quickly amends the allocation for a 2 person plan..."|"1711"|"1"|"1" +"1718"|"45"|"2011-11-09 08:29:43"|"Re: Strange request reference hiring"|"yes"|"1686"|"1"|"1" +"1719"|"45"|"2011-11-09 08:32:25"|"Re: SB07"|"it will have minimal effect on our non-union as we have, for years, paid close to the 20%."|"1711"|"1"|"1" +"1720"|"151"|"2011-11-09 08:43:34"|"Re: Strange request reference hiring"|"Yes we hired one in Missaukee County"|"1686"|"1"|"1" +"1721"|"17"|"2011-11-09 08:56:24"|"MSAG Database"|"Our Equalization Department is looking to see what software other counties are using to house their MSAG database? "|"0"|"1"|"1" +"1722"|"78"|"2011-11-09 09:14:58"|"Re: Strange request reference hiring"|"none here"|"1686"|"1"|"1" +"1723"|"2"|"2011-11-09 09:29:22"|"Re: Agency service level agreements"|"I would also like to see something like this. Email cadair@ogemawcountymi.gov. Thanks!"|"1715"|"1"|"1" +"1724"|"179"|"2011-11-09 10:02:34"|"Re: MSAG Database"|"BS&A I think"|"1721"|"1"|"1" +"1725"|"160"|"2011-11-09 13:23:20"|"Re: Strange request reference hiring"|"none here - montmorency co"|"1686"|"1"|"1" +"1726"|"24"|"2011-11-10 10:24:50"|"Nixle Question"|"Does anyone have a policy or procedure, or a list of incident types that you use when sending out Nixle notifications? Any help is appreciated. Send to kchadwick@grcity.us"|"0"|"1"|"1" +"1727"|"24"|"2011-11-10 10:26:25"|"Nixle Question"|"Does anyone have a policy or procedure, or a list of incident types that you use when sending out Nixle notifications? Any help is appreciated. Send to kchadwick@grcity.us"|"0"|"1"|"1" +"1728"|"94"|"2011-11-14 16:27:28"|"model Policy - Missing and Exploited Children"|" the new model policy from the National Center for Missing and Exploited Children has been put Under Documents and Training Materials. This policy has a section for Telecommunicator response. It is also a great policy to distribute to your Law Enforcement agencies. NCMEC also has just published a flip chart check list for Telecommunicators that is approved by NENA, APCO, NAED, Amber Alert and OJJDP. They are making these available to Dispatch Centers and they are an EXCELLENT resource. Please check their website at www.missingkids.com for more info on free trainng and materials that are available to your people. "|"0"|"1"|"1" +"1729"|"104"|"2011-11-15 13:34:02"|"Priority Dispatch Protocols"|"We currently use the Priority Dispatch medical protocols, but recently the police asked me to check into the PD Protocols. Does anyone currently use the Priority Dispatch Police Protocols? If so, do you like them, and why not. Send responses to tscott@co.montcalm.mi.usThanks"|"0"|"1"|"1" +"1730"|"111"|"2011-11-15 14:46:55"|"EMD protocols"|"We are trying to decide whether to go with Pro QA or powerphone for EMD. I would like some input on who uses what and the pros and cons of each. Also any sample policies regarding EMD would be appreciated.Please email me at pwhiteford@kalso.orgThank YouPat WhitefordKalkaska Sheriff Office Central Dispatch"|"0"|"1"|"1" +"1731"|"177"|"2011-11-15 15:37:26"|"Re: EMD protocols"|"I would like to see some comments on these two also. We are doing some updates and I am trying to decide which one of the two are better to go with, Pro QA or Powerphone."|"1730"|"1"|"1" +"1732"|"48"|"2011-11-15 23:31:53"|"Re: EMD protocols"|"I would recommend looking at APCO EMD before making a selection on a program. We have had APCO EMD for some time and are now switching from the cards to APCO Advisor (formerly their MEDS software)that is/will be interfaced with our CAD. I have no experience with Medical Priorities, but have always heard that it is an excellent product, but expensive. We moved from Powerphone to APCO and I would never go back to Powerphone. It is expensive and an off the shelf program not allowing any consideration for local protocals or customization. APCO allows for card/program customizations that are approved by your local EMS medical control physician and is a very cost effective option. In a nutshell, if you have it narrowed to two (2) programs to compare, research, and make a choice, I would suggest that you compare and consider Medical Priorities and APCO and leave Powerphone out of the mix. Just my opinion...."|"1730"|"1"|"1" +"1733"|"53"|"2011-11-16 08:41:04"|"Re: Priority Dispatch Protocols"|"I don't know of anyone using the police protocols. I know Oakland is using both the EMD and Fire protocols. I'm not sure if they are looking at Police also. May want to call there and talk to Chad Chewning. "|"1729"|"1"|"1" +"1734"|"39"|"2011-11-16 11:09:50"|"Re: model Policy - Missing and Exploited Children"|"I am considering attending the program in VA. It would be fun if we got a few to go as a group. It is available in Feb, March and April. Contact me if you are interested in going as a group. Email me at rich911mi@aol.com."|"1728"|"1"|"1" +"1735"|"39"|"2011-11-16 11:26:41"|"insurance buyout"|"I asked this question before but need to reword it. If you already replied, you do not need to respond again unless you have new information. Does anyone have an employee and spouse elgible for the same health plan (County plan and spouses work for different or same department)? If so, can one employee take the insurance and the other opt out because they are covered under the spouses family coverage?"|"0"|"1"|"1" +"1736"|"62"|"2011-11-16 11:46:57"|"Re: insurance buyout"|"Not in Tuscola. Even though they work in different departments, they are still under the same insurance plan, therefore one can not obtain the insurance buy out."|"1735"|"1"|"1" +"1737"|"104"|"2011-11-16 11:55:05"|"Re: insurance buyout"|"Not sure if I answered, but I did check and in Montcalm, we will pay the buy-out ($200 per month = $2400 annually) to anyone that declines the county-offered insurance, even if their spouse is also a county employee and they take the insurance.Tim"|"1735"|"1"|"1" +"1738"|"177"|"2011-11-16 13:08:00"|"Re: EMD protocols"|"Thanks for your reply. So far Powerphone has been the most persistant about selling their program, but this feedback helps a lot. It is best to hear from users or someone who has experience with the system."|"1730"|"1"|"1" +"1739"|"90"|"2011-11-16 15:14:25"|"Re: insurance buyout"|"I cannot recall if I replied previously either but in Hillsdale County any employee who doesn't take the insurance receives the buy-out whether their spouse works for and is insured by the county or not. There some talk of changing this however."|"1735"|"1"|"1" +"1740"|"116"|"2011-11-16 16:46:50"|"Re: insurance buyout"|"Menominee County does pay one for the buyout. It is currently $400 per month."|"1735"|"1"|"1" +"1741"|"116"|"2011-11-16 16:51:20"|"Re: EMD protocols"|"We had Powerphone, and I liked them for non EMS users because it was simple. However, we cannot get them to give classes in the UP because of the numbers. The last time I tried to get a class, Novi was also having one, and Powerphone quoted me a price much higher than Novi's and our minimum number was higher than theirs too. When I called Powerphone on it, they said that whoever I talked to at Novi wasn't telling me the truth. That was my deciding factor. We are going to switch to APCO. APCO is more paperwork to start, but I think in the end it will work out for the best. I only have two people trained in it right now (8 more to go)"|"1730"|"1"|"1" +"1742"|"116"|"2011-11-16 16:53:30"|"Re: Agency service level agreements"|"I would be interested to if anyone has one. dwormwood@menomineeco.com Thanks..."|"1715"|"1"|"1" +"1743"|"10"|"2011-11-17 09:09:14"|"Re: EMD protocols"|"I have used Priority Dispatch since the mid 1990's. I know that some say it has pitfalls, but the International backing the program has for liability purposes, the training, program, I just think it's great. "|"1730"|"1"|"1" +"1744"|"10"|"2011-11-17 09:11:04"|"Re: Strange request reference hiring"|"We have hired at SERESA"|"1686"|"1"|"1" +"1745"|"38"|"2011-11-18 12:22:23"|"the Iphone guy.."|"http://cnn.com/video/?/video/crime/2011/11/17/ac-ridiculist-iphone-911.cnn"|"0"|"1"|"1" +"1746"|"60"|"2011-11-18 14:47:02"|"FYI - Narrowbanding extension proposed"|"A bill was introduced Tuesday in the US House ofRepresentatives that would, if eventually adopted into law, extend thenarrowbanding deadline 2 years until January 1, 2015. See link:http://thomas.loc.gov/cgi-bin/bdquery/z?d112:H.R.3430:"|"0"|"1"|"1" +"1747"|"38"|"2011-11-18 14:54:28"|"Interesting article on States raiding 911 funds"|"http://psc.apcointl.org/2011/11/17/carper-seeks-answers-on-states-9-1-1-funds/"|"0"|"1"|"1" +"1748"|"10"|"2011-11-18 14:58:35"|"NarrowBanding Update Spreadsheet"|"Under the Documents tab is the most recent \"available\" information by County for the narrowbanding project. This isn't necessarily the most recent update, it's just the most recent that we have. We will continue to post what is forwarded for those that do not get this info. This includes the radios for the schools, roads and everyone else… not just public safety…"|"0"|"1"|"1" +"1749"|"10"|"2011-11-18 15:00:30"|"NarrowBanding Update Spreadsheet"|"Under the Documents tab is the most recent \"available\" information by County for the narrowbanding project. This isn't necessarily the most recent update, it's just the most recent that we have. We will continue to post what is forwarded for those that do not get this info. This includes the radios for the schools, roads and everyone else… not just public safety…"|"0"|"1"|"1" +"1750"|"133"|"2011-11-20 21:41:19"|"Re: EMD protocols"|"Calhoun uses Priority Dispatch and it works very well for us (plus that's what our Medical Control wanted us to use)."|"1730"|"1"|"1" +"1751"|"53"|"2011-11-22 09:46:27"|"Incorrect Cell Phone # Displayed"|"A while back I posted an issue that we were seeing with incorrect cell call back being displayed on E911 calls. We began noticing this issue in April and continue to do so. No one else advised they were seeing this however based on the answers I received from Verizon and Sprint, anyone could see this. You may want to pass this on to your staff. I'd also like to get other agencies involved so that maybe we could put some pressure to make some changes so that we know we are looking at an ID number instead of a phone number. (Keep in mind when reading below, all my errors were with Sprint customers roaming on a Verizon tower with one exception.)From Verizon:The callback number displayed at your PSAP is either the Mobile Identification Number (MIN) or the Mobile Directory Number(MDN or callback number). When a Sprint roamer is on the VZW network, a query containing the MIN is sent to Sprint's switch to validate they are a valid user and are authorized to make calls. Sprint sends back a response indicating the mobile is valid. This validation is good for a certain amount of time depending on switch location unless is canceled Sprint.Not only does Sprint validate the mobile is a valid user, they also supply VZW with the Mobile Directory Number (MDN) which is the actual telephone number of the subscriber. Until Sprint responds with the MDN, VZW doesn't have any way of knowing the MDN because that information is housed in Sprint's switch. The MIN may or may not be the same as the MDN.When the mobile goes back to Sprint's network, Sprint sends VZW a message that says the mobile is back on Sprint and cancels the authorization to allow phone calls. In certain areas a mobile user could continually go back and forth from Sprint to VZW and back to Sprint.Under normal circumstances a mobile is required to be validated before they can make phone calls. Making a 911 call is a little different, 911 calls are not validated before the call is sent. The mobile may be previously validated but they don't have to be.If the 911 caller is validated before the call is sent, the MDN will be displayed at your PSAP. If the 911 caller is not validated before the call is sent, the MIN is displayed.The only way to make sure the correct callback number is displayed is to delay the 911 call until it is validated and we can't do that. All wireless carriers have been mandated by the FCC not to require validation and to connect the 911 calls immediately. A cell phone can connect to 911 and not even be valid on any network.I mention Sprint because most of your issues are Sprint roamers but all roamers on the VZW network follow these same procedures.This last example you gave me is a VZW prepay phone. It works almost identical to a roamer.All prepays accounts are housed at central location to keep track of minutes used. The prepay phones are validated but the 911 call will go through whether they are validated or not.From Sprint:This is a valid explanation in regard to the condition you have been experiencing. In the circumstance where a Sprint customer is roaming onto the VZW footprint and their first call is to emergency services (this would preclude them from being authenticated/validated) their MIN/MDN will not be visible to the PSAP due to the lack of availability for broadcast.. Only after the handset is authenticated/validated would their information be available for transmission."|"0"|"1"|"1" +"1752"|"133"|"2011-11-22 10:13:07"|"Broadstripe"|"If Broadstripe provides service in your county, will you please post a response to this topic. Calhoun collects a local surcharge and while Broadstripe filed bankruptcy quite some time ago, they have been collecting our surcharge all along without remitting it (we have monthly bills to prove it). It is our intent to file a complaint/discovery with the MPSC against Broadstripe for non-remittance. However, our legal counsel has asked me to find out if any other counties are having the same problem. Unfortunately, Broadstripe is not registered in any database with the MPSC (which they should be) so I cannot determine where they provide service. If you can please post a reply if they provide service in your county and specifically if you collect a local surcharge also, I would greatly appreciate it. Thanks in advance. "|"0"|"1"|"1" +"1753"|"104"|"2011-11-22 10:37:02"|"Re: Broadstripe"|"Jeff, Broadstripe is NOT one of my providers.Tim"|"1752"|"1"|"1" +"1754"|"106"|"2011-11-22 13:03:52"|"Re: Broadstripe"|"Jeff, we believe Broadstripe still provides service in Ionia County. The last remittance we received was the first quarter of 2010. Our county did receive a notification of bankruptcy and our county officials did submit a claim to the bankruptcy court... "|"1752"|"1"|"1" +"1755"|"62"|"2011-11-22 15:45:24"|"Re: Broadstripe"|"Broadstripe is not a provider in Tuscola."|"1752"|"1"|"1" +"1756"|"48"|"2011-11-22 16:57:01"|"Re: Agency service level agreements"|"I entered my request on the APCO PSConnect blog and have received numerous responses. As soon as I get them sorted out I will share. OMG, now I'm a blogger!"|"1715"|"1"|"1" +"1757"|"45"|"2011-11-23 10:21:58"|"Re: EMD protocols"|"We too use Priority Dispatch, and have for years. Our Medical Control prefers it as well. When taking calls from On-Star, 5Star and the others, which also use Priority Dispatch, it saves time. We have had no issues with Priority Dispatch in modifying their cards for local response once our Medical Control approves the change. "|"1730"|"1"|"1" +"1758"|"45"|"2011-11-23 10:29:34"|"Re: Broadstripe"|"Broadstripe is a provider in Clinton County. I have provided the SNC office with the details of their none payment of our surcharge. 2010 was the last check received. I would be interested in any class action your county might consider."|"1752"|"1"|"1" +"1761"|"27"|"2011-11-28 10:34:46"|"UNIVERSAL PRECAUTIONS"|"I am looking for a policy on advising responding units to use Universal Precautions. Any information is appreciated. Please send your replies to ccollom@isabellacounty.org.ThanksChris"|"0"|"1"|"1" +"1760"|"10"|"2011-11-23 14:24:32"|"Next MCDA meeting 12/2/2011"|"Just a reminder the next MCDA meeting is 12/2/2011 in Midland. The agenda will be out on Monday. Sorry for the delay in getting it out - I have no idea what happened to the month of November!! Happy Thanksgiving everyone!"|"0"|"1"|"1" +"1762"|"133"|"2011-11-28 11:06:53"|"Re: Broadstripe"|"Thanks to everyone who responded!"|"1752"|"1"|"1" +"1763"|"92"|"2011-11-28 11:45:06"|"Call Sequencer"|"Any vendor recommendations in the metro Detroit area for a new call sequencer? Thanks, Ron"|"0"|"1"|"1" +"1764"|"10"|"2011-11-28 13:26:00"|"MCDA Agenda for this Friday is posted"|"Agenda has been posted for our meeting on Friday. The meeting is at Spring Hill Suites: 800 Joe Mann Blvd"|"0"|"1"|"1" +"1765"|"51"|"2011-11-28 15:02:20"|"MILLAGE BALLOT LANGUAGE"|"I believe there are 16 county's that have millage funding. I am in need of the BALLOT LANGUAGE that was used for your system. Please either fax to me at 269 467 4375 or email to me at goldbergera@stjosephcountymi.org. Thank you very much. Andy"|"0"|"1"|"1" +"1766"|"5"|"2011-12-01 08:14:58"|"New ENPs"|"Congratulations to Deputy Director Jason Torrey (Grand Traverse 911) for obtaining his ENP ! ! ! ! "|"0"|"1"|"1" +"1767"|"101"|"2011-12-01 08:49:15"|"Re: New ENPs"|"Congrats Jason!!!"|"1766"|"1"|"1" +"1768"|"25"|"2011-12-01 09:01:37"|"Re: New ENPs"|"Way to go Jason!!"|"1766"|"1"|"1" +"1769"|"75"|"2011-12-01 09:04:57"|"Re: New ENPs"|"Congratulations!"|"1766"|"1"|"1" +"1770"|"64"|"2011-12-01 09:24:19"|"Re: New ENPs"|"Congratulations!"|"1766"|"1"|"1" +"1771"|"145"|"2011-12-01 11:56:07"|"Re: New ENPs"|"Congratulations Jason! Welcome to the group!! :-)"|"1766"|"1"|"1" +"1772"|"133"|"2011-12-01 13:36:15"|"School Camera Access from Dispatch"|"If your dispatch center has access to a school camera system, will you please email me - jtroyer@calhouncountymi.gov. Thanks in advance."|"0"|"1"|"1" +"1773"|"94"|"2011-12-01 14:26:12"|"Re: School Camera Access from Dispatch"|"Does this have to do with FERPA restrictions for school records and recording students? I just had an attorney friend call and talk to me about this. They are working on model to work around this issue for dispatch centers."|"1772"|"1"|"1" +"1774"|"90"|"2011-12-01 14:57:52"|"Re: School Camera Access from Dispatch"|"In Hillsdale we do not, our sheriff's department does...for those schools here with CCTV systems installed."|"1772"|"1"|"1" +"1775"|"51"|"2011-12-01 15:16:47"|"Re: School Camera Access from Dispatch"|"Jeff, we did until the ISD changed out servers and now we don't. It worked really well until the change out. Andy"|"1772"|"1"|"1" +"1776"|"106"|"2011-12-01 16:17:25"|"Oct 7, 2011 MCDA Meeting Minutes Posted"|"The draft meeting minutes from the October 7, 2011 MCDA meeting held at SERESA were posted under the minutes and agendas tab on November 23rd. I forgot to post a notification. I will have copies of the draft minutes at the December 2nd meeting at Midland."|"0"|"1"|"1" +"1777"|"60"|"2011-12-01 16:21:48"|"Re: New ENPs"|"Great Job Jason. Congratulations!!!!"|"1766"|"1"|"1" +"1778"|"102"|"2011-12-02 10:23:28"|"Re: New ENPs"|"Thank you all!"|"1766"|"1"|"1" +"1844"|"53"|"2012-01-10 08:40:56"|"Satellite Phone"|"Any Center or EOC that has a Satellite phone - could you advise who you get service through? Thanks"|"0"|"1"|"1" +"1845"|"45"|"2012-01-10 11:33:45"|"Re: Satellite Phone"|"Clinton County 911 doesn't have one."|"1844"|"1"|"1" +"1780"|"44"|"2011-12-08 15:48:32"|"2-1-1"|"Does anybody have a sample policy for referring callers to 2-1-1?If so, please email to fullerp@barry911.org.Thanks!"|"0"|"1"|"1" +"1781"|"34"|"2011-12-09 08:30:53"|"Re: 2-1-1"|"I would also like to receive a copy if anyone wishes to share with me.Thanks, Burt Eichler"|"1780"|"1"|"1" +"1782"|"64"|"2011-12-09 11:11:31"|"MPSCS Subscription Fees"|"Does anyone pay the subscription fees for the Sheriff or a PD"|"0"|"1"|"1" +"1783"|"1"|"2011-12-09 11:35:32"|"Re: MPSCS Subscription Fees"|"We do, we negotiated several million in credits due to the infrastructure we added to the Sate system. We got credited for 1/2 of our costs. We paid consortium members (public safety) fees out of those credits. I don't know if we've got a firm plan for what we're going to do when the credits run out and it doesn't take long with 1800 radios."|"1782"|"1"|"1" +"1784"|"17"|"2011-12-09 12:21:53"|"Re: MPSCS Subscription Fees"|"Be sure to check your invoices on the most recent MPSCS subscriber fee billing . Our county agencies had charges for \"MTEMP\" from 2007, 2006 that were paid previously. "|"1782"|"1"|"1" +"1785"|"44"|"2011-12-09 12:28:22"|"Re: MPSCS Subscription Fees"|"Barry County Central Dispatch pays for the all of the subscriber fees for everyone (all the police departments anyway) including the sheriff's department."|"1782"|"1"|"1" +"1786"|"101"|"2011-12-09 14:30:08"|"Re: MPSCS Subscription Fees"|"Van Buren covers mic fees for all MPSCS users in the county except MSP"|"1782"|"1"|"1" +"1787"|"103"|"2011-12-09 16:13:03"|"Re: MPSCS Subscription Fees"|"Mackinac County does pay for all of the mic fees. Be sure to audit your inventory lists with the MPSCS Bill. Also they can send you their list in excel format for easier comparison, just call them to ask for that specific data."|"1782"|"1"|"1" +"1788"|"32"|"2011-12-12 14:31:29"|"Re: MPSCS Subscription Fees"|"Gratiot County Central Dispatch Authority pays all public safety agencies mic fees that are on the MPSCS."|"1782"|"1"|"1" +"1789"|"53"|"2011-12-13 09:48:10"|"New Extradition Field in LEIN"|"We had the opportunity to enter a 93 day misdemeanor warrant yesterday where we want it to show in NCIC but no extradition. We used the new field and it didn't work right. Initially showed nothing, then showed full extradition and now nothing again. If you are using this field, have your folks make sure they check what NCIC says. We have reported this to LEIN and we are waiting on an answer. If you get any examples of others not working right, please let me know."|"0"|"1"|"1" +"1790"|"53"|"2011-12-13 10:04:56"|"Zetron 4217B Radios"|"I have replaced our Zetron system at our backup center. Would anyone be interested in any of the parts? I have the audio panel, 4000 series headset jacks, the computers and monitor and the back bone radio equipment. "|"0"|"1"|"1" +"1792"|"70"|"2011-12-13 13:39:45"|"laws pertaining to mutual aid"|"Does anyone have a policy or know the law that pertains to a police agency requesting another jurisdiction to assist them, i.e. Twp PD request City PD for back up with B&E alarm. What covers the agencies and the Central Dispatch???ThanksVic Please send reply to vmartin@lapeercounty.org"|"0"|"1"|"1" +"1793"|"94"|"2011-12-14 10:01:23"|"Its time for 2012 Membership renewals!"|"Its time for 2012 MCDA membership renewals! Please go to the website and fill out a membership form. This is so I can verify and double check your contact information so that you continue to get alerts and important emails. Also we now have a pay pal option for those of you that find getting a check cut from your agency is difficult and time consuming. Contact me if you have any issues - Laurie lsmalla@mcd911.org"|"0"|"1"|"1" +"1794"|"53"|"2011-12-14 13:05:23"|"LEIN 'WISH LIST'"|"I received the list that LEIN has been keeping for all the requests for changes/modifications. It is much shorter than I expected. One of the bigger ones is on here..the order warrant hits are displayed. If there are other issues that you see are missing from this list, please get them to before end of January. lhall@midland911.org8/5/09Include the operator name at all times on active PPOs. All entries should also include the operator name. Currently the operator only shows on canceled records.8/18/09Add additional protected party names on the supplemental form for those orders that list more than one party, especially when a child abuse order protecting more than one child.1/1/10MIOC has an unresolved issue. From time to time they are asked to or see the need to share a document quickly from the Feds with law enforcement agencies in the state. In some of these instances the handling restrictions from the Feds require we share them only via “secure internet servers” which GroupWise and other agencies e-mail systems are not. They would like a solution to send out documents over LEIN.2/2010Send notification that LEIN certification is expiring upon login; require confirmation that person has read the security policies.2/2010Add ability to add more than one SMT on the first entry instead of using supplemental forms.2/2010Reconsider Warrant Ordering – Severity Order – Closest MatchCurrently ordering on warrants is completed as follows:1Records that are exact matches, and have the Officer Safety flag set2Records that are near hits, and have the Officer Safety flag set3Records that are exact matches that do not have the Officer Safety flag set4Records that are near hits, and do not have the Officer Safety flag set5Two line responses"|"0"|"1"|"1" +"1795"|"24"|"2011-12-14 13:49:25"|"Article from MIRS 12/13/2011"|"Gov To Consider 9-1-1 ConsolidationRep. Richard LEBLANC (D-Westland) said he's ready to move forward on his controversial plan to eliminate 118 call centers that currently handle 9-1-1 emergency calls, but he said he would drop his plans if Gov. Rick SNYDER does not sign off. The ranking member of the House Michigan State Police (MSP) Appropriations Subcommittee said he believes there are some encouraging signs. The Westland Democrat has had preliminary discussions with some persons at the \"upper level\" of the Governor's office and they have indicated the issue will be on the table next week. He noted those sources do not speak for the Governor, but he sees all this as \"positive signs\" his bill might see the light of day. So far the reaction from the 9-1-1- groups is not nearly as upbeat. \"There is little public support,\" he said after his fifth proposal began circulating among the various special interests. He does not have a blueback, but his intention is to create 12 regions with four call centers in each which would reduce the current number of 166 down to 48. He said none of this is written in concrete, but based on that he foresees \"tens of millions of dollars in savings\" as a result of the consolidation with fewer employees and buildings needed to run the system. In effect, LeBlanc has handed veto power over to Snyder, noting if he does not sign off, there is no sense pushing the legislation. \"If the Governor is not interested, I'll leave it for a subsequent legislature,\" he told MIRS. The Governor's special law enforcement committee, which has been meeting for the past year, is also expected to review the plan on Thursday"|"0"|"1"|"1" +"1796"|"24"|"2011-12-14 13:51:02"|"Article from MIRS 12/13/2011"|"Gov To Consider 9-1-1 ConsolidationRep. Richard LEBLANC (D-Westland) said he's ready to move forward on his controversial plan to eliminate 118 call centers that currently handle 9-1-1 emergency calls, but he said he would drop his plans if Gov. Rick SNYDER does not sign off. The ranking member of the House Michigan State Police (MSP) Appropriations Subcommittee said he believes there are some encouraging signs. The Westland Democrat has had preliminary discussions with some persons at the \"upper level\" of the Governor's office and they have indicated the issue will be on the table next week. He noted those sources do not speak for the Governor, but he sees all this as \"positive signs\" his bill might see the light of day. So far the reaction from the 9-1-1- groups is not nearly as upbeat. \"There is little public support,\" he said after his fifth proposal began circulating among the various special interests. He does not have a blueback, but his intention is to create 12 regions with four call centers in each which would reduce the current number of 166 down to 48. He said none of this is written in concrete, but based on that he foresees \"tens of millions of dollars in savings\" as a result of the consolidation with fewer employees and buildings needed to run the system. In effect, LeBlanc has handed veto power over to Snyder, noting if he does not sign off, there is no sense pushing the legislation. \"If the Governor is not interested, I'll leave it for a subsequent legislature,\" he told MIRS. The Governor's special law enforcement committee, which has been meeting for the past year, is also expected to review the plan on Thursday"|"0"|"1"|"1" +"1797"|"53"|"2011-12-14 14:26:41"|"LEIN 'WISH LIST'"|"I received the list that LEIN has been keeping for all the requests for changes/modifications. It is much shorter than I expected. One of the bigger ones is on here..the order warrant hits are displayed. If there are other issues that you see are missing from this list, please get them to before end of January. lhall@midland911.org8/5/09Include the operator name at all times on active PPOs. All entries should also include the operator name. Currently the operator only shows on canceled records.8/18/09Add additional protected party names on the supplemental form for those orders that list more than one party, especially when a child abuse order protecting more than one child.1/1/10MIOC has an unresolved issue. From time to time they are asked to or see the need to share a document quickly from the Feds with law enforcement agencies in the state. In some of these instances the handling restrictions from the Feds require we share them only via “secure internet servers” which GroupWise and other agencies e-mail systems are not. They would like a solution to send out documents over LEIN.2/2010Send notification that LEIN certification is expiring upon login; require confirmation that person has read the security policies.2/2010Add ability to add more than one SMT on the first entry instead of using supplemental forms.2/2010Reconsider Warrant Ordering – Severity Order – Closest MatchCurrently ordering on warrants is completed as follows:1Records that are exact matches, and have the Officer Safety flag set2Records that are near hits, and have the Officer Safety flag set3Records that are exact matches that do not have the Officer Safety flag set4Records that are near hits, and do not have the Officer Safety flag set5Two line responses"|"0"|"1"|"1" +"1798"|"51"|"2011-12-14 14:55:28"|"Re: Article from MIRS 12/13/2011"|"Tim Smith, I believe your Sheriff is chair of the special law enforcement committee. Hope you are able to get with him soon to review this issue.Thank you in advance for working on this. Andy"|"1796"|"1"|"1" +"1799"|"95"|"2011-12-14 15:37:24"|"Re: Article from MIRS 12/13/2011"|"I gave the article to Sheriff Rosema and discussed the forced consolidation issue with him again today. He has a meeting with Mr. LeBlanc tomorrow in Lansing. Sheriff Rosema supports our (MCDA) opposition to forced consolidation of any services. Thanks Tim"|"1796"|"1"|"1" +"1800"|"10"|"2011-12-19 10:54:42"|"NAME OF CALLER"|"I need some feedback on this - It actually seems a waste of time, but I have to have some numbers: When your dispatchers ask for a callers name, how do they ask? Could I have your name? OR is it something like, Do you care to leave your name? Do you see a problem with either?"|"0"|"1"|"1" +"1802"|"53"|"2011-12-19 11:49:04"|"Re: NAME OF CALLER"|"We do both, all of the above ..situation/call dictates how it's posed. "|"1800"|"1"|"1" +"1803"|"106"|"2011-12-19 12:38:10"|"Re: NAME OF CALLER"|"Could I have your name please..."|"1800"|"1"|"1" +"1804"|"94"|"2011-12-19 13:29:54"|"Re: NAME OF CALLER"|"I have a problem with do you Care to leave your name. Seems like it gives them more of an option to say NO. Could I have your name is a little more direct."|"1800"|"1"|"1" +"1805"|"51"|"2011-12-19 14:05:12"|"Re: NAME OF CALLER"|"We mainly use as we are taking the information we say \"and your name\". We let them say I don't wish to give it or something like that. We leave it up to the caller, but we always ask."|"1800"|"1"|"1" +"1806"|"39"|"2011-12-19 14:52:31"|"Re: NAME OF CALLER"|"We require all the information on the caller and ask \"What is your name?\". If they want to be anonymous, we honor that and use \"Anonymous caller\"."|"1800"|"1"|"1" +"1807"|"76"|"2011-12-20 10:27:22"|"HB 4683"|"House Bill 4683 has been signed by the governor. The bill extends the MLTS deadline out to December 31, 2016. There is a work group that is developing guidelines to assist MLTS owners in complying with the MLTS rules. (MPSC Case U-16439) If you receive questions from the public that you can't answer about MLTS, please direct them to me via e-mail at: millerhr@michigan.gov. Thank you! HMB"|"0"|"1"|"1" +"1808"|"45"|"2011-12-20 10:58:36"|"Re: NAME OF CALLER"|"Clinton County, same as Rich."|"1800"|"1"|"1" +"1809"|"32"|"2011-12-20 11:01:39"|"Re: NAME OF CALLER"|"Like Rich..we also ask \"What is your name?\" If the caller wishes to remain annoymous we honor that."|"1800"|"1"|"1" +"1810"|"25"|"2011-12-20 11:31:09"|"Re: NAME OF CALLER"|"Same as Rich and Jim"|"1800"|"1"|"1" +"1811"|"44"|"2011-12-21 10:11:34"|"Wireless Headset Adapter - CA10CD Model"|"We replaced our CA10 headset adapters recently so I have 4 bases, 7 remotes, 3 small chargers, 5 covers, 7 batteries, and 4 power supplies to give away.Email me if your interested...first come,first served!"|"0"|"1"|"1" +"1812"|"67"|"2011-12-21 10:54:00"|"Wreaker service"|"There is a new law going into effect January 1, 2012 in mandating all towing and wrecker services have to be licensed by the MPSC to remove any vehicle on a roadway. I just got this yesterday and have not researched it yet. Has anybody else heard this. I do have a memo but I do not know how to upload document."|"0"|"1"|"1" +"1813"|"108"|"2011-12-21 10:57:45"|"Re: Article from MIRS 12/13/2011"|"My hat is off to all of you for keeping close track on this and staying the course. I also wish all a Blessed Christmas and a Joyous New Year. Retirement is awesome!"|"1796"|"1"|"1" +"1814"|"17"|"2011-12-21 11:12:17"|"Re: Wreaker service"|"Here is the link to PA 111 of 2011 http://www.legislature.mi.gov/documents/2011-2012/publicact/pdf/2011-PA-0111.pdfand the link to the MPSC orderhttp://www.dleg.state.mi.us/mpsc/orders/motor/2011/t-1864_12-06-2011.pdf"|"1812"|"1"|"1" +"1815"|"64"|"2011-12-21 11:22:54"|"Re: Wreaker service"|"I was told today by our Sheriff a new deadline for towing services has been set for March 31."|"1812"|"1"|"1" +"1816"|"70"|"2011-12-21 13:58:08"|"Re: NAME OF CALLER"|"we do same as Rich"|"1800"|"1"|"1" +"1817"|"95"|"2011-12-22 09:57:05"|"Re: Wreaker service"|"This report (follow the link) comes out monthly from the MPSC. It has a section that shows companies not in compliance with MPSC insurance http://www.dleg.state.mi.us/mpsc/orders/motorcarrierbulletin/2011/11-07-2011.pdfFYITim Smith"|"1812"|"1"|"1" +"1818"|"2"|"2011-12-22 11:45:13"|"Service fees from agencies"|"Does anyone charge the agencies they dispatch for a service fee? For example: do you charge your EMS agency for dispatching, and if so, how do you figure the cost? If you don't charge I'd like to know that, too. Any & all info would be appreciated! You can email me at cadair@ogemawcountymi.gov. Thanks! Happy Holidays!"|"0"|"1"|"1" +"1819"|"104"|"2011-12-27 08:02:08"|"Re: Service fees from agencies"|"We do not charge any of our agencies (police, fire or EMS) a dispatching fee.Tim"|"1818"|"1"|"1" +"1820"|"53"|"2011-12-27 16:06:06"|"Incorrect Cell Phone # Displayed"|"Verizon has continued to work on this problem and have come up with a solution. They will be making any unverified numbers/calls show up as '(911)' numbers like initialized cell phones. They did some testing with us last week and this is working. They will be making the changes to all their switches on January 4th. )"|"0"|"1"|"1" +"1821"|"32"|"2011-12-27 16:27:28"|"Re: Service fees from agencies"|"We collect a countywide surcharge that funds 100% of our operation. We do not charge any agency a service fee.Mark/Gratiot County"|"1818"|"1"|"1" +"1822"|"149"|"2011-12-27 16:52:37"|"Re: Service fees from agencies"|"We do not charge service fee to any agencies. (Luce County)"|"1818"|"1"|"1" +"1823"|"131"|"2011-12-28 07:16:53"|"Re: Service fees from agencies"|"No charges."|"1818"|"1"|"1" +"1824"|"90"|"2011-12-28 08:16:58"|"Re: Service fees from agencies"|"Hillsdale County collects a county-wide telephone surcharge that funds a majority of our operations. We do not charge fees to any police, fire or EMS agency or their governing body."|"1818"|"1"|"1" +"1825"|"177"|"2011-12-28 08:42:04"|"Re: Service fees from agencies"|"We do not charge a service fee to Police/Fire/EMS. Lenawee County."|"1818"|"1"|"1" +"1826"|"170"|"2011-12-29 11:45:05"|"Re: Service fees from agencies"|"Monroe Co. does not charge a service fee for Police/Fire/EMS"|"1818"|"1"|"1" +"1827"|"20"|"2012-01-03 14:59:36"|"Re: Wreaker service"|"MIOC sent out a LEIN bulletin ref to this, Public Act 111 of 2011, the effective date is/was Jan. 1 2012. This bulletin states that due to the volume of applications and the Commissioner's Case no. order requesting comments clarifying this Act, the MPSC/MCD is requesting a 2-month moratorium until March 1, 2012 on the enforcement of this act. I have not heard further it it was granted. I can email the bulletin if anyone would like a copy. Thanks. Tammy"|"1812"|"1"|"1" +"1828"|"53"|"2012-01-04 09:42:57"|"An evening with the Governor video"|"http://video.wkar.org/video/2179163230/He talks about 911 consolidation at 28:18 if you want to fast forward into the interview. "|"0"|"1"|"1" +"1829"|"133"|"2012-01-04 11:02:45"|"Re: An evening with the Governor video"|"I like his reply..."|"1828"|"1"|"1" +"1832"|"45"|"2012-01-04 14:34:47"|"Re: Incorrect Cell Phone # Displayed"|"Thank You Lisa for taking charge and getting this issue resolved for all of us!"|"1820"|"1"|"1" +"1833"|"45"|"2012-01-04 15:43:04"|"Re: An evening with the Governor video"|"I like the Gov reply and the entire interview - very positive for the state of Michigan."|"1828"|"1"|"1" +"1831"|"39"|"2012-01-04 13:19:12"|"Re: An evening with the Governor video"|"I do too."|"1828"|"1"|"1" +"1928"|"106"|"2012-02-22 14:59:44"|"ProQA Aqua"|"who is using Priority Dispatch ProQA specifically Aqua? Looking for training for a supervisor"|"0"|"1"|"1" +"1929"|"10"|"2012-02-22 15:22:57"|"Re: ProQA Aqua"|"We are. I personally have used it for about 10 years. We have used it here since we started."|"1928"|"1"|"1" +"1837"|"44"|"2012-01-05 10:03:52"|"Re: Incorrect Cell Phone # Displayed"|"Thanks for the update on this issue Lisa!"|"1820"|"1"|"1" +"1838"|"66"|"2012-01-06 09:19:43"|"Article in MIRS on Forced Consolidation"|"MCDA:I was recently interviewed by Tim Skubick on the topic of forced consolidation. In my opinion he wanted to present it as a “us v. them.” It was a 30 minute conversation reduced to what is written below. I’m sure that more articles will follow.9-1-1 Operators Speak Out On Consolidation PlanWith hundreds of jobs at stake, the Michigan Communication Directors Association is watching very carefully any legislative attempts to downsize the 9-1-1 Emergency Call system, with one leader saying his group won't oppose the concept, but they are not saying yes either until they see the details. One of the group's officers, Steve LACEY in Eaton County told MIRS, \"I don't think we're opposed to it. It would be wrong to say that. We're encouraging any kind of efficiencies we can come up with,\" but he is more comfortable with doing that at the local level and have it \"locally controlled.\" For example, some time ago there were 178 9-1-1- Emergency Call Centers. He reports the number, without legislative intervention, has dipped to 161. Rep. Richard LEBLANC (D-Westland) has a plan in the works creating 12 regions in the state with four operations in each for a total reduction of 118 centers. He said he is not wedded to a number and Lacey is concerned what that number might be. \"We've got 9 million people in Michigan. I think it would be very hard for us to be able to do that (48 centers) and dispatch with the kind of local service that we provide now,\" he reported. Asked if there is a number that might work other than the original one LeBlanc has first proposed, Lacey responded, \"I think that's fair.\""|"0"|"1"|"1" +"1839"|"10"|"2012-01-06 15:18:57"|"Re: Service fees from agencies"|"sorry for ringing in here late - our whole dispatch is funded based on call volume for the agencies we dispatch for. Feel free to call me if you want - we just divide the budget by the percentage the public safety agency uses our services, and that's what they pay."|"1818"|"1"|"1" +"1840"|"10"|"2012-01-06 15:19:21"|"Re: Article in MIRS on Forced Consolidation"|"Nice job Steve"|"1838"|"1"|"1" +"1841"|"10"|"2012-01-06 15:22:27"|"NarrowBand Report"|"Sgt Mike Garland has asked that the most recent Narrowband update report is posted. He asked that we remind everyone that by midnight 12/31/12 agencies not in compliance may be subject to fines and/or a cease and desist order from the FCC. - report is (or will be) posted, most of you probably get the same one from your EM's. :) / clb"|"0"|"1"|"1" +"1842"|"25"|"2012-01-09 08:49:50"|"Re: Article in MIRS on Forced Consolidation"|"Next stop Steve - 60 minutes!Good Job"|"1838"|"1"|"1" +"1843"|"90"|"2012-01-09 08:57:02"|"Re: Article in MIRS on Forced Consolidation"|"Well done Steve, and Thanks!"|"1838"|"1"|"1" +"1846"|"53"|"2012-01-10 14:13:15"|"2012 MCDA Meeting Dates"|"2-17-12 - Hampton Inn - Saginaw4-27-12 - Isabella Central Disptch6-20-12&6-21-12 - Training Petosky6-22-12 - Petosky10-5-12 - Barry Central Dispatch12-14-12 - Monroe Central Dispatch"|"0"|"1"|"1" +"1847"|"138"|"2012-01-10 14:20:21"|"Routing of 911 calls to cellular phones"|"We are looking into evacuation plans for our center. One of the concerns is how to get the 911 lines off site (not another PSAP). Phil Bates of Frontier indicates this may not be possible using cell phones in a jump bag. Anyone doing such a thing or know of a viable alternative?"|"0"|"1"|"1" +"1848"|"53"|"2012-01-10 14:40:26"|"2-17-12 MCDA Meeting Details"|"Meeting will be held at the new Hampton Inn in Saginaw, 2695 Tittabawassee - 989-797-2220. If staying overnight, you need to ask for the alternate government rate which is 109.00. I'm hoping those that can stay at that rate will as we need some to stay to get the discount on the conference room. "|"0"|"1"|"1" +"1849"|"103"|"2012-01-10 16:57:25"|"Re: 2012 MCDA Meeting Dates"|"Lisa...are you planning on posting a document of this schedule also?"|"1846"|"1"|"1" +"1850"|"153"|"2012-01-11 11:56:08"|"Dispatch Position Opening"|"Can you post Beverly Hills Public Safety is hiring a dispatcher. This will be to fill a vacancy for a dispatcher on on long term disability and may lead into a fulltime or part time postion if she returns. Please contact Sgt Peter Barch at 248-561-4076 for more information. Thanks."|"0"|"1"|"1" +"1851"|"153"|"2012-01-11 11:57:44"|"Dispatch Position Opening"|"Can you post Beverly Hills Public Safety is hiring a dispatcher. This will be to fill a vacancy for a dispatcher on on long term disability and may lead into a fulltime or part time postion if she returns. Please contact Sgt Peter Barch at 248-561-4076 for more information. Thanks."|"0"|"1"|"1" +"1852"|"153"|"2012-01-11 11:59:38"|"Dispatch Position Opening"|"Can you post Beverly Hills Public Safety is hiring a dispatcher. This will be to fill a vacancy for a dispatcher on on long term disability and may lead into a fulltime or part time postion if she returns. Please contact Sgt Peter Barch at 248-561-4076 for more information. Thanks."|"0"|"1"|"1" +"1853"|"53"|"2012-01-12 11:27:18"|"Evaluation Training"|"Anyone know of or have attended any good training for supervisors on how to complete and give performance evaluations?"|"0"|"1"|"1" +"1854"|"70"|"2012-01-12 12:12:51"|"Re: Evaluation Training"|"if you find one let me know"|"1853"|"1"|"1" +"1855"|"64"|"2012-01-13 10:46:34"|"TAC job description"|"Looking for a TAC job description and the compensation if provided. Thanks"|"0"|"1"|"1" +"1856"|"104"|"2012-01-13 12:24:21"|"LEIN Audit Results"|"I was notified this week of a LEIN Audit in mid-February from Suzan Clark. If anyone has had an audit from Suzan in the last 6 months or so, can you please share the results via e-mail. I'm always willing to learn from others experiences. My e-mail is tscott@co.montcalm.mi.usThanks Tim"|"0"|"1"|"1" +"1857"|"90"|"2012-01-13 12:32:14"|"9-1-1 Fund Balance"|"Does anyone have a formula, perhaps a percentage target of your annual operating budget, that tells you how many dollars you should have on hand in your operating fund balance to pay for daily operations and unexpected expenses? Thanks! Doug Sanford-Hillsdale County d.sanford@co.hillsdale.mi.us"|"0"|"1"|"1" +"1858"|"95"|"2012-01-13 14:22:47"|"Re: 9-1-1 Fund Balance"|"I believe that under the Govt. accounting rules we operate under, you need 15% minimum on hand."|"1857"|"1"|"1" +"1859"|"133"|"2012-01-13 14:30:14"|"Re: 9-1-1 Fund Balance"|"Doug - I emailed you a copy of our Governing Board's Policy on Fund Balance and Reserves."|"1857"|"1"|"1" +"1860"|"133"|"2012-01-13 14:42:31"|"Re: TAC job description"|"We do not have a separate position (job description) for our LEIN TAC. These duties are assigned to a Supervisor and a Dispatcher that enjoy doing it. "|"1855"|"1"|"1" +"1861"|"133"|"2012-01-13 16:17:29"|"Re: Service fees from agencies"|"If cherie was late for chiming in then I'm REALLY LATE. Yes - our consolidation was based on a combination of surcharge and general fund contributions (dispatch service charge). The dispatch service charges were based on what the larger call volume entities were paying in 2008. The charges were frozen at that level for five years. We will be going for a surcharge increase in August of this year. If it passes, all dispatch service charges will be eliminated. If it fails, the secondary funding mechanism has already been adopted: A call for service fee formula. Basically, the revenue to be generated will be based on a 3 year average of calls for service. The municipalities will then be invoiced. This process is also identified in our 9-1-1 Service Plan."|"1818"|"1"|"1" +"1862"|"133"|"2012-01-13 16:53:47"|"Ballot Proposal Flyers & Signs"|"I am looking for ideas for pamphlets and signs promoting a ballot proposal or educational materials. We will be seeking a surcharge increase in August and a ballot committee is looking for ideas for promotional items. At the same time, I'll be looking for educational items for our citizens. I'll take any information you want to share(millage or surcharge). If you can email samples, pictures, etc to troyer.jeffj@gmail.com I'd appreciate it. Thank you!"|"0"|"1"|"1" +"1863"|"25"|"2012-01-16 09:21:09"|"Re: Evaluation Training"|"Please forward any information you recieve on this...thanks"|"1853"|"1"|"1" +"1864"|"32"|"2012-01-17 09:58:00"|"RE: Nixle"|"Does anyone use Nixle for messaging to fire & rescue units..or other public safety? If so..the pro's & con'sAre you being charged to do this ? Thanks, Mark"|"0"|"1"|"1" +"1865"|"39"|"2012-01-17 10:22:30"|"Re: Ballot Proposal Flyers & Signs"|"I will bring you some Friday."|"1862"|"1"|"1" +"1866"|"39"|"2012-01-17 10:26:35"|"APCO/NENA meeting Friday"|"Reminder of the first combined APCO/NENA meeting of the year is this Friday at the FOP Lodge in Sterling Heights. Address is 37445 Mound, Sterling Heights. There will be a ENP session at 8am with Bob Currier on Wireless 911 Networks. Hope to see you there!"|"0"|"1"|"1" +"1867"|"106"|"2012-01-17 10:33:57"|"DEC 2, 2011 MCDA MEETING MINUTES"|"The draft minutes from the Dec 2, 2011 MCDA meeting in Midland are posted under the Minutes & Agendas tab"|"0"|"1"|"1" +"1868"|"9"|"2012-01-17 10:38:13"|"Dispatch Position Available"|"The Bloomfield Twp Police & Fire Department Dispatch Center has an opening for one full time dispatcher, interested parties should contact Dispatch Supervisor Mary Kay Barnes 248-642-7659, our application can be found on our website www.bloomfieldtwp.org under the tab Resources"|"0"|"1"|"1" +"1869"|"137"|"2012-01-17 11:08:12"|"Re: Dispatch Position Available"|"I added this information in the \"Job Postings\" area on this website."|"1868"|"1"|"1" +"1870"|"99"|"2012-01-17 11:20:19"|"School, Hospital, and College Phone Systems"|"Does anyone have information on getting phone systems to properly identify building and room info on incoming call data. Instead of just the billing address and main number. Is there a regulation to help force the issue?"|"0"|"1"|"1" +"1871"|"44"|"2012-01-17 11:29:29"|"Re: TAC job description"|"Ditto in Barry County; one supervisor and one dispatcher that are good with LEIN and really enjoy the responsibilities (well most times anyway). The job description is in the 2009 LEIN operations manual pg 34 (1.13)."|"1855"|"1"|"1" +"1872"|"44"|"2012-01-17 11:34:06"|"Re: School, Hospital, and College Phone Systems"|"Check out MPSC Case No. U-16439. Hopefully it will come up if you google it. If not I can send you a copy of it. It is the rule dealing with MLTS. I believe the deadline to comply has been extended out a couple of years (or will be). They should have received the info from their telephone service provider. "|"1870"|"1"|"1" +"1873"|"76"|"2012-01-17 11:52:32"|"Re: School, Hospital, and College Phone Systems"|"For additional info, see the posting I made on MCDA site on 12/20/11. HB 4683 extended deadline for MLTS out to December 31, 2016. "|"1870"|"1"|"1" +"1874"|"53"|"2012-01-18 07:42:48"|"CENTRACOM GOLD ELITES"|"I am replacing my gold elites today. If anyone wants or needs them let me know. "|"0"|"1"|"1" +"1875"|"53"|"2012-01-18 08:00:21"|"2012 Combined Meeting Calendar"|"Under the 'meetings' tab there is a combined meeting calendar with MCDA, APCO and NENA dates all together for your viewing pleasure."|"0"|"1"|"1" +"1876"|"53"|"2012-01-18 08:25:26"|"2012 Combined Meeting Calendar"|"Under the 'meetings' tab there is a combined meeting calendar with MCDA, APCO and NENA dates all together for your viewing pleasure."|"0"|"1"|"1" +"1877"|"2"|"2012-01-18 08:50:00"|"Re: 2012 Combined Meeting Calendar"|"Thank you, Lisa! This is very convenient!"|"1875"|"1"|"1" +"1878"|"25"|"2012-01-18 13:03:30"|"Re: School, Hospital, and College Phone Systems"|"Mike we are testing next week with North Central Community College. They had to buy hardware/software from AT&T to achieve this. I can get more information if you would like"|"1870"|"1"|"1" +"1879"|"103"|"2012-01-18 16:22:06"|"Re: CENTRACOM GOLD ELITES"|"I may be interested in one. I left a message with your staff...please give me a call.Thanks"|"1874"|"1"|"1" +"1880"|"95"|"2012-01-25 10:38:05"|"CLEAR meeting update"|"A Current PSAP by County map and a graph show the reduction in the number of Michigan PSAP's over the past 12 years (both of which will be posted on the web-sire soon) were distributed and discussed at the CLEAR (Committe on Law Enforcement and Reinvention) meeting in Lansing yesterday where Rep. LeBlanc was in attendance. Myself, Pat Coates, Bob Bradley, Sheriff Gribler and Harriet were invited to attend by Sheriff Rosema to address the concerns and potential legislation proposed by Rep. LeBlanc. We have been asked not to discuss specifics of the meeting, as the conversations were quite candid and robust. The 5 of us covered the past, current state, and future of 911 in Michigan as seen through the 911 communities perspective. I believe several misconceptions were cleared up for the Representative and the feedback I received was that our group was well spoken, very well prepared, and that the information was helpful to the CLEAR group in general. Topics covered included training standards, current and future consolidation efforts of all types (not just physical), next gen 911, and where we see the future of 911 going in Michigan. The representatives from the Governor’s office were quite engaged in the conversation. We were with the group for almost 4 hours, so we had the opportunity to have in-depth discussions on a variety of topics. Our parting message to the CLEAR group and the Representative was that the 911 industry in Michigan (SNC, MCDA, APCO, and NENA) support all efforts at consolidation, when and where it makes sense. We were assured that we (the 911 community) will have “a seat at the table” moving forward when 911 and PSAP’s are discussed.I was very pleased that we were given the opportunity to give our input to the group, and I thanked Sheriff Rosema on our groups behalf for this time with the committee and Representative. It was time well spent by all of us representing Michigan 911.ThanksTim "|"0"|"1"|"1" +"1881"|"66"|"2012-01-25 11:08:52"|"Re: CLEAR meeting update"|"Both of the documents Tim mentioned are under the \"Legislation\" tab."|"1880"|"1"|"1" +"1882"|"53"|"2012-01-25 16:58:31"|"Gil Skinner"|"Does anyone have recent contact information or email for him?"|"0"|"1"|"1" +"1888"|"137"|"2012-01-26 12:40:56"|"Re: Training Escanaba, MI"|"I added this information in the Training area on this website."|"1885"|"1"|"1" +"1889"|"39"|"2012-01-26 15:16:15"|"Re: Gil Skinner"|"I found some info and will email you Lisa."|"1882"|"1"|"1" +"1890"|"17"|"2012-01-29 20:04:22"|"Millage / Surcharge Promotional Material"|"Looking for any promotional material for Millage / Surcharge election / education. Please forward to 911@antrimcounty.org Thanks in advance. Steve"|"0"|"1"|"1" +"1885"|"159"|"2012-01-26 12:25:08"|"Training Escanaba, MI"|"The 911 Training Institute will be offering the Survive and Thrive Together course in Escanaba on March 28 & 29, 2012. They will also be offering the Emergency Mental Health Dispatching course in Escanaba on March 26 & 27. Please refer to the 911 Training institute website for questions and registration information. "|"0"|"1"|"1" +"1892"|"10"|"2012-01-30 14:38:29"|"Next MCDA Meeting 02/17/2012 - "|"The Agenda for our next meeting has been posted under the Minutes and Agendas tab. It will be held at Hampton Inn 2695 Tittabawassee, Saginaw @ 1000 hours"|"0"|"1"|"1" +"1893"|"73"|"2012-01-31 11:43:09"|"rention of call taking QA / QI forms"|"Can anyone advise what their rention period for paper copies of call reviews are. I do not see any reference to that type of document in the 2010 General Schedule. "|"0"|"1"|"1" +"1895"|"70"|"2012-02-02 07:54:20"|"FAILSOFT POLICY"|"Does anyone have a failsoft policy if you radio system quites??? please send to vmartin@lapeercounty.org thanks"|"0"|"1"|"1" +"1896"|"70"|"2012-02-02 09:28:32"|"consolidation"|"Just heard that Leblanc is not going to introduce his consolidation bill due to lack of support."|"0"|"1"|"1" +"1897"|"73"|"2012-02-02 09:33:15"|"Re: consolidation"|"I also was told the same by three different people that were copied on a text from Rep. Leblanc. "|"1896"|"1"|"1" +"1898"|"95"|"2012-02-02 09:40:54"|"Re: consolidation"|"I was made aware of this information from several sources last night. This does take the cloud of uncertainty away that was hanging over 911. That being said, we need to continue our efforts at efficiencies and consolidations of all sorts throughout the State. The number of PSAP's has gone down a full 20% over the last 12 years through collaborative efforts. I encourage all 911 organizations to continue their partnering efforts with their neighboring organizations. We can continue to lead the efforts at efficiencies throughout the State of Michigan.ThanksTim"|"1896"|"1"|"1" +"1899"|"39"|"2012-02-02 10:34:38"|"Re: Next MCDA Meeting 02/17/2012 - "|"Have any rooms been set aside there for those coming the night before? Appears the best price online there is $109."|"1892"|"1"|"1" +"1900"|"48"|"2012-02-03 22:06:20"|"Re: consolidation"|"This was in the MAC Newsletter as forwarded to me by our Deputy Controller at Ingham County:FYI This was in todays MAC New Letter. Forced State 911 Consolidation Reportedly Dead Reports surfaced this week that the bill being drafted to mandate state consolidation of local 911 centers will not be entertained. The bill would have forced consolidation of 911 centers into no more than a dozen answering points for the entire state. However, to do so would have required a huge increase in the state surcharge from $0.19 to about $1.90 per device per month. While MAC supports the removal of barriers to local consolidation, MAC has opposed forced state consolidation of 911 in each of the last two sessions, and has been working to make sure legislators understand the ramifications of the idea on public safety. MAC will continue to monitor the situation and will work to make sure the idea does not gain any new traction."|"1896"|"1"|"1" +"1901"|"137"|"2012-02-07 14:18:49"|"Re: rention of call taking QA / QI forms"|"Six months"|"1893"|"1"|"1" +"1902"|"53"|"2012-02-08 09:06:38"|"Re: Next MCDA Meeting 02/17/2012 - "|"That is their government rate."|"1892"|"1"|"1" +"1903"|"53"|"2012-02-08 09:20:58"|"June MCDA Training"|"What are your thoughts on what you would like to see us concentrate on for topics our June training? "|"0"|"1"|"1" +"1907"|"5"|"2012-02-08 09:57:26"|"911 calls regarding the Josh Powell homicide/suici"|"Here is a link for the 911 calls regarding the Josh Powell homicide/suicide in Puyallup, Washington. The first call (from the social worker) is 6 minutes, 49 seconds long and very painful to listen to from a professional perspective (or from any perspective for that matter...) http://www.sltrib.com/sltrib/jazz/53467329-78/dispatcher-powell-griffin-hall.html.csp#disqus_thread Very disturbing, to say the least. Additional FYI: Pullayup is located in Pierce County Washington. In November 2011, a county-wide tax increase was approved to revamp their 911 system. There are currently several PSAPs in this county. See www.fix911.org if you are interested in further on this. This county is also where the four Lakewood Police Officers were murdered in the coffee shop in November of 2009 "|"0"|"1"|"1" +"1909"|"53"|"2012-02-13 11:18:38"|"LEIN FORMATS HANDBOOK"|"There is a new version of the LEIN Formats handbook available on the LEIN website. The password to access it is the same as the validation password. The updates include the new Extradition field, and the forthcoming Ethnicity and Person of Interest Ethnicity fields."|"0"|"1"|"1" +"1910"|"25"|"2012-02-13 11:34:48"|"Re: consolidation"|"I agree with Tim's statement about continued efficiencies throughout the industry. The Northern Michigan (UP and Northern Lower) PSAPs are continuing to meet to discuss ways that services and systems can be shared or consolidated. Currently there is a lot of discussion on Telephony and preparing for the future. The biggest factor is can we share backroom equipment to keep costs lower and offer redundancy with our neighboring PSAPs, while at the same time maintaining individual local PSAPs within their respective jurisdictions. "|"1896"|"1"|"1" +"1911"|"134"|"2012-02-14 09:41:18"|"Recorded Miss Dig Telephone Calls"|"Would like to know if any other dispatch centers are receiving the Miss Dig recorded messages.Jon Uribe"|"0"|"1"|"1" +"1916"|"25"|"2012-02-15 11:08:18"|"Re: Advanced Authentication for MDC"|"Jim, We (our IT team) provided a AA solution to CORE for possible development and we just found out that it was approved by NCIC and MICJIN. Core is now offering this out to agencies. You may contact them. We were concerned about a FOB get misplaced or lost and of course fingerprint readers dont work with gloves on a cold Michigan morning when they are starting cars and trying to log."|"1915"|"1"|"1" +"1913"|"39"|"2012-02-14 10:01:16"|"Re: June MCDA Training"|"Lisa, in the past we had labor lawyers talk about different topics, I could always use a refresher on that topic."|"1903"|"1"|"1" +"2009"|"53"|"2012-04-05 12:21:22"|"MCDA Meeting April 27, 2012 @ 10:00"|"The April meeting will be held at the Mount Pleasant City Police Department,804 E. High Street. Parking is in the back of the building. "|"0"|"1"|"1" +"1915"|"106"|"2012-02-15 10:50:13"|"Advanced Authentication for MDC"|"Is anyone using key fob tokens or fingerprint readers for advanced authentication from the mobile side? "|"0"|"1"|"1" +"1917"|"24"|"2012-02-15 13:39:45"|"Re: Advanced Authentication for MDC"|"Can you describe what the AA solution is, how it works? Thanks"|"1915"|"1"|"1" +"2008"|"66"|"2012-04-05 09:18:53"|"Re: National Telecommunicator week gifts"|"When we changed our wrecker policy we stopped getting gifts from them. It was an uncomfortable situation. I do see your concern and wish I had an answer."|"1997"|"1"|"1" +"1919"|"94"|"2012-02-15 19:41:32"|"Have you forgotten to send in your 2012 membership"|"Less than 1/2 of 2011 have sent in their MCDA membership for 2012. The cut off date is 3/1/12 and you will no longer have access to the website information or email list. Don't Delay! We would miss you terribly!"|"0"|"1"|"1" +"1920"|"39"|"2012-02-16 08:19:28"|"Dinner in Saginaw tonight?"|"If anyone is coming to Saginaw tonight for the meeting tomorrow and want to meet for dinner etc, let me know. rich911mi@aol.com. "|"0"|"1"|"1" +"1921"|"39"|"2012-02-16 12:35:00"|"Re: Dinner in Saginaw tonight?"|"How about Buffalo Wild Wings at 7? "|"1920"|"1"|"1" +"1922"|"66"|"2012-02-16 18:50:17"|"Re: Dinner in Saginaw tonight?"|"I'll be there"|"1920"|"1"|"1" +"1923"|"151"|"2012-02-17 15:51:22"|"Wireless Headsets"|"For those of you who use wireless headsets would you please let me know what kind you are using, how well they work and if you like them?Thanks Andrea"|"0"|"1"|"1" +"1924"|"151"|"2012-02-17 15:52:56"|"Wireless Headsets"|"For those of you who use wireless headsets would you please let me know what kind you are using, how well they work and if you like them?Thanks Andrea"|"0"|"1"|"1" +"1925"|"102"|"2012-02-17 16:03:23"|"Re: Wireless Headsets"|"We use Plantronics brand - Tristar H81N, DuoPro H171, and Mirage H41N. The three models give the dispatchers a selection in terms of style and comfort - no complaints at all as they seem to work well and we don't have to replace or repair them often at all. "|"1924"|"1"|"1" +"1926"|"99"|"2012-02-17 16:56:15"|"Re: Wireless Headsets"|"Alpena County uses Plantronics (three different styles). Dispatchers are all using the headsets; no complants. Please contact if you need any additional info."|"1923"|"1"|"1" +"1927"|"95"|"2012-02-20 10:09:02"|"Consolidation / Legislative update 2012"|"As discussed at the MCDA meeting in Saginaw on Friday, the executive board will be putting together a legislative update that will be sent to all Michigan Senators and Representatives. One of the items we will cover is the current status of all types of 911 consolidation efforts in Michigan. We will be using the 2010 white paper as a starting document. Please send your current status and planned initiatives to me at tsmith@occda.org so that I can update the document. We plan on sending this out in April so that we can plan a 911 goes to Lansing legislative visit before the summer recess. Thanks Tim Smith"|"0"|"1"|"1" +"1930"|"28"|"2012-02-22 15:24:07"|"Re: ProQA Aqua"|"We do."|"1928"|"1"|"1" +"1931"|"44"|"2012-02-22 15:41:13"|"Re: ProQA Aqua"|"We do too."|"1928"|"1"|"1" +"1932"|"44"|"2012-02-22 15:46:20"|"Re: Wireless Headsets"|"We use the Plantronics CA12/CD PTT Wireless headset adapter with the Plantronics H171N wireless headsets and the combo works very well."|"1924"|"1"|"1" +"1933"|"2"|"2012-02-22 15:48:01"|"Re: ProQA Aqua"|"We do as well. I believe Oakland Police Academy is where the training was held when my employees went."|"1928"|"1"|"1" +"1934"|"25"|"2012-02-23 08:37:18"|"Re: ProQA Aqua"|"We have it as well."|"1928"|"1"|"1" +"1935"|"177"|"2012-02-23 08:47:27"|"Re: ProQA Aqua"|"It appears a lot of you have ProQA. We will be getting it soon. Is there any problems that I should be aware of? Power Phone was considered as well, but we leaned towards ProQA. Please let me know if any of you think we should consider something different."|"1928"|"1"|"1" +"1940"|"1"|"2012-02-24 12:55:08"|"Re: CAD Data Retention"|"Our CAD system always has 1 years worth of events on the “live” database. Our “fast growing” database tables (such as unit history, LEIN, etc.) get purged to our archive database more often than for example our Events database table. If someone needed to search for something that is not on our live database, it’s just a matter of switching to the archive database via the menu bar in CAD. Upgrading your PC’s would not help searching, since it is the database on the server that is doing all the work having to go through 14 years worth of data. We also rebuild the indexes on the databases once a month, to keep data storage/retrieval as fast as possible. We have about 4 years worth of data on our live/archive databases, the time we went live with the Intergraph CAD. Very seldom we get requests for information that is older than a couple years. We do have our data from our old CAD on CD’s, if we get such a request."|"1937"|"1"|"1" +"1937"|"45"|"2012-02-23 17:46:20"|"CAD Data Retention"|"Our current CAD has 14 years of data, including MDC traffic. We just upgraded our PCs to the latest/fastest available. CAD searches are stilling taking over 30 seconds. Way too long. Does anyone archive their data after a number of years? If so, how do you access when needed? Any draw backs? "|"0"|"1"|"1" +"1939"|"95"|"2012-02-24 07:34:54"|"MSP Regional Policing Plan"|"At the February MCDA meeting in Saginaw, Pam Matelski presented a powerpoint presentation on the MSP Regional Policing Plan. The presentation is now available on the \"Documents\" tab and is titled \"RPP Presentation\". If you have questions, Pam can be reached at 1-517-336-3420 or matelski@michigan.govThanks Tim Smith"|"0"|"1"|"1" +"1941"|"181"|"2012-02-24 14:24:05"|"Re: RE: Nixle"|"We used the free version of Nixle for a while and decided against using the paid service. Our center (Bay County) opted for WENS (Wireless Emergency Notification System) instead. Many of our FD units use it for admin type notifications, we (911) use it as a public notification system and we even have our public works on it. It's very cost effective.We have CAD paging set up (came with our CAD software) and when the FDs are dispatched in the system, they automatically sent an SMS with the CAD info."|"1864"|"1"|"1" +"1942"|"133"|"2012-02-24 16:45:29"|"Re: ProQA Aqua"|"We like ProQA. Our medical control authority considered both as well but in the end chose ProQA"|"1928"|"1"|"1" +"1943"|"133"|"2012-02-24 16:52:40"|"Vesta Pallas Phone System - 2.7 Version"|"If your center uses a Vesta Pallas Phone System (operating version 2.7) please let me know. I have some questions about how your system receives VOIP 911 calls. Thanks in advance"|"0"|"1"|"1" +"1945"|"20"|"2012-02-24 20:43:32"|"EMS and MFR Response to Suicides"|"Hi-I am looking for any policies anyone may have reference to EMS and MFR response to suicides. EMS and MFRs are staging for a considerable time because of lack of officers on the road; MFRs would prefer to go directly to the scene for non-life threatening calls; however, EMS feels otherwise, and would prefer to stage until officer arrives. Anything anyone has please send my way, tbruce@allegancounty.org. Thanks."|"0"|"1"|"1" +"1947"|"28"|"2012-02-27 11:42:49"|"LEADERSHIP TRAINING"|"Midland 911 is hosting Success Communications Leadership I-V series beginning March 29-30 for Leadership I. Please check Success Communication's website (successcommunicationsinc.com) for full course descriptions and times."|"0"|"1"|"1" +"1948"|"95"|"2012-02-29 11:16:39"|"Pre paid cell phone provider audit"|"This article on pre-paid phones appeared in the Detroit Free Press this morning FYI Tim Smithhttp://www.freep.com/article/20120229/NEWS06/120229010/audit-cell-phone-service-providers-911-charges?odyssey=tab|topnews|text|FRONTPAGEOH"|"0"|"1"|"1" +"1949"|"64"|"2012-03-01 14:22:20"|"i-wireless Lifeline Program"|"Is this new to the northwest part of Michigan. It is a Sprint ptogram requesting me to sign a certification form. I would appreciate any feedback about its implementation."|"0"|"1"|"1" +"1950"|"64"|"2012-03-01 14:23:58"|"i-wireless Lifeline Program"|"Is this new to the northwest part of Michigan. It is a Sprint ptogram requesting me to sign a certification form. I would appreciate any feedback about its implementation."|"0"|"1"|"1" +"1951"|"133"|"2012-03-01 19:44:49"|"Re: EMS and MFR Response to Suicides"|"Our EMS and MFR agencies (both) stage until law enforcement has secured the scene. "|"1945"|"1"|"1" +"1952"|"53"|"2012-03-02 09:41:55"|"February MCDA Meeting Minutes"|"Have been posted under the minutes tab. "|"0"|"1"|"1" +"1953"|"104"|"2012-03-02 09:56:33"|"Re: i-wireless Lifeline Program"|"I received the same notice about a month ago. They can certify without our approval, and if you certify, you might be accepting liability. I chose not to sign and let them self-certify.Tim"|"1950"|"1"|"1" +"1954"|"95"|"2012-03-05 07:57:57"|"DHS adult / child abuse hotline"|"The Michigan Department of Human Services has implemented a new phone number effective today March 5, 2012, to report adult / child abuse. The number is 855-444-3911. Here is the news release and link:Newsletter/Website/BulletinYou may be their only voice, report abuse and neglectSpeak up about abuse and neglect. Call 855-444-3911 any time day or night. This new toll-free phone number allows you to report abuse or neglect of any child or adult to the Michigan Department of Human Services. The following may be indicators that someone is being abused or neglected:• Children: Sudden changes in behavior or school performance; medical conditions go untreated; lacks adult supervision; overly compliant, passive, or withdrawn behavior; does not want to go home; dehydration or malnutrition.• Adults: Sudden changes in physical behavioral or financial status of elderly or someone with a developmental disability; left in front of a TV all day; dehydration or malnutrition.One call. One number. One person can make a difference. If you suspect abuse or neglect, call 855-444-3911 now.If you work with children, review our Mandated Reporters information online for an overview of your legal obligation to report abuse and neglect.Facebook (Use the Report Abuse Now thumbnail with your post) You may be their only voice - Report child and adult abuse and neglect @ 855-444-3911 any time day or night. This new toll-free number allows anyone to make a report 24/7/365 to the Michigan Department of Human Services. One call. One number. One person can make a difference.http://michigan.gov/dhs/0,4562,7-124-5452_7119---,00.html"|"0"|"1"|"1" +"1955"|"179"|"2012-03-05 09:51:21"|"Neustar as the Permanent Routing Number Administra"|"Please look at the e-mail below. Is this legit? or just junk mail?I received the following E-mail:From: Weber, Florence [mailto:florence.weber@neustar.biz] On Behalf Of PANISupportSent: Monday, March 05, 2012 8:05 AMSubject: Neustar as the Permanent Routing Number AdministratorDate: March 5, 2012Title: Neustar as the Permanent Routing Number Administrator_________________________________________________________________________As of March 19, 2012, Neustar will be responsible for managing and assigning non-dialable p-ANIs (Pseudo-Automatic Number Identification) out of the 211 NXX and 511 NXX on a national basis including Puerto Rico, after which no other entity previously administering or self-assigning non-dialable p-ANIs will continue to perform that function. For troubleshooting and emergency purposes, designated employees of a PSAP may register for access to the Routing Number Administration System (RNAS) to view p-ANI assignment information for the NPAs in which the PSAP operates, which will be available on March 19th. To register, go to the www.nationalpani.com website, and select the ‘Register’ link. The RNAS user registration guide for PSAPs can be found under ‘Documents’. If you have any questions, please contact p-ANI support at 1-888-415-5234 or panisupport@neustar.biz."|"0"|"1"|"1" +"1956"|"116"|"2012-03-05 19:57:33"|"Re: Neustar as the Permanent Routing Number Admini"|"I received an email from them too. "|"1955"|"1"|"1" +"1957"|"106"|"2012-03-08 10:46:36"|"Telephone Scam"|"We had a resident of our county receive three calls (hung up each time) from a company with a Nevada telephone number soliciting the equivalent of $429 for each member of the household (one time senior citizen rate). the company would then register the residence in a 911 data base so first responders could find the house and then wanted personal information and medical information on each resident plus an emergency contact number in the event the resident was incapacitated so this company could call the emergency contact. Just FYI...not sure if this was an isolated call or if any other venue has had just calls..."|"0"|"1"|"1" +"1958"|"95"|"2012-03-09 09:18:26"|"Governor's Public Safety Press Conference"|"I attended the Governor's Public Safety press conference in Flint on Wednesday. If you have seen the information he covered, one item he called out specifically was NG9-1-1. As as result of the CLEAR (Committee on Law Enforcement And re-Invention) meeting held in January that I attended, the CLEAR group has formed a sub-committee to bring recommendations on NG9-1-1 to the Governor in September. Myself, Pat Coates, and Bob Bradley along with Harriet and Sheriff Gribler have been asked to be on this committee. We will be meeting after we return from 9-1-1 Goes to Washington. I will keep the group informed if and when I can, and we will be calling on some of the MCDA, NENA, and APCO members to provide us with \"subject matter expertise\" as needed. We are charged with developing recommendations by September, so it is a fairly agressive timeline. The Governor will also be forming a CLEAR type group for Fire Services and EMS. For your information. Thanks Tim"|"0"|"1"|"1" +"1959"|"66"|"2012-03-09 09:47:24"|"Re: DHS adult / child abuse hotline"|"So when they call us and ask for CAD data on an address, how do you verify their identity?"|"1954"|"1"|"1" +"1960"|"104"|"2012-03-15 08:09:35"|"Ham Radio Operation"|"Does anyone have written guidance on how Ham Radio operators are being utilized or incorporated into your operations, particularly emergency ops. If so, please please forward electronic versions to tscott@co.montcalm.mi.us. Thanks Tim"|"0"|"1"|"1" +"1961"|"79"|"2012-03-15 08:30:50"|"AVL"|"I need a copy of an AVL policy from any agency. Please contact Barry @ Saginaw County 911, 989-274-0218"|"0"|"1"|"1" +"1962"|"104"|"2012-03-16 12:15:59"|"Ride Along Program"|"Does anyone currently have an active ride-along program and some written guidance on the matter. If so, please e-mail to tscott@co.montcalm.mi.usThanks"|"0"|"1"|"1" +"1963"|"44"|"2012-03-20 12:38:48"|"Re: Ride Along Program"|"We do ride-a-longs but have no policy for it, only a activity log that they fill out when they go. Ride-a-longs are not mandatory."|"1962"|"1"|"1" +"1964"|"10"|"2012-03-21 09:29:25"|"County 911 Plan Question"|"I have a question for you - We have asked the County to open up the 911 plan and add SERESA as a PSAP. We were asked to pay the cost of advertising for them to do that - approx $400. Not a lot of money, just seemed like an odd request, any comments on that?"|"0"|"1"|"1" +"1965"|"95"|"2012-03-21 09:36:38"|"Re: County 911 Plan Question"|"If that is what it takes to get SERESA formally recognized in the plan, I would say that would be money well spent on your part. Just my thoughts, Tim"|"1964"|"1"|"1" +"1966"|"106"|"2012-03-21 09:39:12"|"Re: County 911 Plan Question"|"When our commissioners agreed to re-open our 911 Plan for the Belding PSAP consolidation we paid to post the public hearings in the local paper. Our county clerk did not charge us for the postage when she sent the required notifications to all of the townships, villages and cities. This might be because we are a county department?"|"1964"|"1"|"1" +"1967"|"13"|"2012-03-21 09:50:49"|"Re: County 911 Plan Question"|"I agree with Tim, the $400 is money well spent.Marsha BianconiCWW"|"1964"|"1"|"1" +"1968"|"133"|"2012-03-21 12:36:31"|"Re: County 911 Plan Question"|"I would absolutely agree with the rest. I think the request is minimal to get SERESA listed in the plan as a Primary PSAP. "|"1964"|"1"|"1" +"1969"|"133"|"2012-03-21 12:39:00"|"Re: Ride Along Program"|"We encourage our Supervisory staff to schedule their dispatchers fro ride-alongs a couple times each year (when staffing allows for it). We don't have a policy for the program because it is encouraged; not mandatory."|"1962"|"1"|"1" +"1970"|"104"|"2012-03-21 12:41:06"|"Enhanced Access to Data Policy"|"This is an item that the current GIS project recommends we all have to protect our GIS info. Does anyone have a sample copy of one that I can adapt?ThanksTim"|"0"|"1"|"1" +"1971"|"95"|"2012-03-21 12:59:47"|"Re: Enhanced Access to Data Policy"|"Tim, contact Mike Muskovin regarding this. Thanks Tim Smith"|"1970"|"1"|"1" +"1972"|"13"|"2012-03-21 13:00:26"|"Re: Enhanced Access to Data Policy"|"I am also looking for a copy of this. Do any of the TAC committe members for the GIS project have a copy that could be posted on the website along with the GIS Grant Project Goals and Objective PDF HMB referenced in todays GIS webinar? ThanksMarsha BianconiCWWW 9-1-1 Coordinator"|"1970"|"1"|"1" +"1973"|"38"|"2012-03-21 13:00:27"|"Re: Enhanced Access to Data Policy"|"I would appreciate that to if it is out there. lrf@geneseecounty911.org"|"1970"|"1"|"1" +"1974"|"95"|"2012-03-21 13:37:23"|"Enhanced GIS"|"The Ottawa County GIS agreements for the grant project will be posted on the Documents tab. Feel free to customize them for your use. Thanks Tim Smith"|"0"|"1"|"1" +"1975"|"13"|"2012-03-21 13:55:14"|"Re: Enhanced GIS"|" Hi Tim:Thank you for the prompt response on the GIS quesitons.Marsha Bianconi"|"1974"|"1"|"1" +"1976"|"32"|"2012-03-21 15:31:10"|"Re: Ride Along Program"|"In the last phase of our training program the trainer sets up various police agency ride alongs.No formal policy, they just complete a ride along documentation the officer provides."|"1962"|"1"|"1" +"1977"|"66"|"2012-03-23 10:44:07"|"Re: Enhanced GIS"|"Click on or copy and paste the following link and you will find a sample to the request form, license agreement and intergovernmental agreement for Eaton County: http://www.eatoncounty.org/index.php/departments/information-systems/gis/126-departments/information-systems/307-form-and-documents"|"1974"|"1"|"1" +"1978"|"66"|"2012-03-23 11:12:25"|"Re: Enhanced Access to Data Policy"|"Click on or copy and paste the following link and you will find a sample to the request form, license agreement and intergovernmental agreement for Eaton County: http://www.eatoncounty.org/index.php/departments/information-systems/gis/126-departments/information-systems/307-form-and-documents"|"1970"|"1"|"1" +"1979"|"66"|"2012-03-23 11:15:09"|"Michigan Online Hoax to Relay Center"|"http://www.fox47news.com/news/topstories/143970086.html The online hoax calls to relay centers are starting to hit closer to home!"|"0"|"1"|"1" +"1980"|"163"|"2012-03-23 13:17:00"|"Alpha Paging One Solution-formally OSSI"|"Does anyone use the Alpha Paginginterface program from OSSI? If so, how is it working for you? I am looking to add it on.Thank You"|"0"|"1"|"1" +"1981"|"27"|"2012-03-23 13:27:17"|"Re: Alpha Paging One Solution-formally OSSI"|"Are you referring to PageGate?"|"1980"|"1"|"1" +"1982"|"143"|"2012-03-23 13:30:45"|"Re: Alpha Paging One Solution-formally OSSI"|"Muskegon Central is using it and the Fire Dept's love it. It's a back-up paging system for calls, call in for working fires, the auto page is great as it is one less step for the dispatchers to rememeber, we have put it to use in many different ways. I do wish there was a way, when an address is correctd in CAD, that there was an option not to automatically resend the page. But overall, it's great! I would be happy to answer any other questions you may have. You can call me at 231-722-3524 ext 222. Shawn "|"1980"|"1"|"1" +"1983"|"188"|"2012-03-23 15:09:25"|"Lifeline Alarms"|"does anyone have a policy on what info your dispatchers give out to Lifeline or any Medical alarm company when they call back for a disposition?"|"0"|"1"|"1" +"1984"|"163"|"2012-03-23 15:17:03"|"Re: Alpha Paging One Solution-formally OSSI"|"Yes Chris PageGate "|"1980"|"1"|"1" +"1985"|"66"|"2012-03-23 15:34:56"|"Re: Alpha Paging One Solution-formally OSSI"|"Eaton County uses it. Fire Departments use it most and really like it a lot. I believe CCE uses it too."|"1980"|"1"|"1" +"1986"|"53"|"2012-03-27 11:36:22"|"LEIN BOARD ASSISTANCE"|"Thanks to all of you who have provided me with the database information I asked for. I am now charged with bringing to the table any pain points dispatch centers have for receiving information or gaining access to information from the groups represented on the Board. Please advise if you have any thoughts on this ASAP. The agencies are MSP, Chief's of Police Association, Attorney General Ofc, Dept of Corrections, Dist Judges Association, Dept of Licensing and Regulatory Affairs, Dept of Community Health, Dept of Human Services, Sheriff's Association, PAO, Detroit PD, State Court Admin Ofc, Judges Association, Dept of Technology Management and Budget, Inter Tribal Council and Dept of State (SOS)."|"0"|"1"|"1" +"1987"|"27"|"2012-03-28 11:13:15"|"Re: Alpha Paging One Solution-formally OSSI"|"We have it and use it for fire departments, police departments and media notifications. Everyone likes it"|"1980"|"1"|"1" +"1988"|"5"|"2012-03-28 11:53:14"|"Union Shops / Forced Overtime Language"|"I'm looking for contract language that specifically addresses last-minute forced overtime distribution. What is the formula (lowest in ot hours, etc) how are off-duty staff contacted? Are there expectations for answering the phone and/or calling back? Yep, we're there again. It only takes one person! sigh..."|"0"|"1"|"1" +"1991"|"53"|"2012-03-28 16:46:02"|"apco emerging tech conference"|"Anyone going or sending someone?"|"0"|"1"|"1" +"1992"|"53"|"2012-03-28 17:50:24"|"apco emerging tech conference"|"Anyone going or sending someone?"|"0"|"1"|"1" +"1993"|"53"|"2012-03-29 11:22:32"|"911 dispatchers & PTSD Article"|"http://health.msn.com/health-topics/first-aid/articlepage.aspx?cp-documentid=100288547"|"0"|"1"|"1" +"1994"|"145"|"2012-03-29 11:40:59"|"Re: 911 dispatchers & PTSD Article"|"Great Article!! Thanks for posting Lisa!! :-)"|"1993"|"1"|"1" +"1995"|"101"|"2012-04-02 13:10:34"|"TAC's"|"Do any of you pay / compensate your TAC's for that role? If so, what is their benefit package? I'm sorry - I meant the dispatcher LEIN TAC..."|"0"|"1"|"1" +"1996"|"95"|"2012-04-02 13:13:39"|"Re: TAC"|"None of our committees including our TAC and Policy Board in Ottawa County receive any compensation for serving. FYI Tim Smith"|"1995"|"1"|"1" +"1997"|"39"|"2012-04-02 13:16:54"|"National Telecommunicator week gifts"|"In the past, I have had local businesses want to donate gifts, gift certificates etc to the staff for National Telecommunicator week. Does anyone have a policy on this they can share? I was concerned with the legality of accepting these gifts.Email any info to rich911mi@aol.com. Thanks!"|"0"|"1"|"1" +"1998"|"39"|"2012-04-02 13:19:04"|"Re: TAC"|"I have a LEIN/TAC committee made up of the law enforcement members of my Board, they do not receive any compensation. My TAC officers/dispatchers do not receive any increase for being a TAC."|"1995"|"1"|"1" +"1999"|"95"|"2012-04-02 13:21:16"|"Re: National Telecommunicator week gifts"|"We have local businesses that send food to dispatch for appreciation, so if the gifts are of nominal value and are for everyone, I wouldn't see an issue with it. My opinion, Tim Smith"|"1997"|"1"|"1" +"2000"|"104"|"2012-04-02 13:25:12"|"Re: TAC"|"We pay our TAC (Terminal Agency Coordinator) an extra $.25 per hour when here at work (i.e., not at training). OWe also have a TAC (Technical Advisroy Commuittee) which we do not compensate.Tim"|"1995"|"1"|"1" +"2001"|"32"|"2012-04-03 08:33:07"|"Re: TAC"|"I have (2) Lein Tacs, they are not compensated for that function."|"1995"|"1"|"1" +"2002"|"94"|"2012-04-04 13:21:52"|"MCDA June 20-21 Training Meeting June 22nd"|"Please check the website for the details. June training and meeting will be in Mackinaw City at the Best Western Dockside. 2 full days of training: Day 1 \"Change Management\" Day 2 \"i3 for Dummies\". Register early at Hotel as space is limited and we have a great rate for the season. Don't delay!!"|"0"|"1"|"1" +"2003"|"10"|"2012-04-04 15:42:51"|"Re: National Telecommunicator week gifts"|"I see your concern - We don't even let resturants provide a free cup of coffee... Its considered a gratuity which we don't allow here. I guess it depends on if you consider it a \"grant\" or a \"donation\". "|"1997"|"1"|"1" +"2004"|"38"|"2012-04-04 16:14:49"|"MSP CAD/AVL situation"|"As a result of the Trooper shootings in Saginaw and then last night in Flint we all have been exceedingly concerned about our loss of AVL/CAD with them since they pulled out local computers etc from their cars. As a result(of last night)I had a conference with the District Commander who had already sent a strong msg to Lansing. This afternoon my I.T. Director had a lengthly conference with several DTMB and MSP folks. They are now fast tracking Verizon GPS modems that they say will be delivered in 4-6 weeks.They will then begin installs (including software for their computers)state-wide which will take another few weeks..On our end, each of us may need to program our CAD to accept this. My guys claim it is a simple program which they did here in a couple hours. Lansing says they are under orders to make it happen fast :). They are also doing a short term solution here for the Flint City MSP cars that will use the Verizon cellphone GPS (every trooper in the State has now been issued a State cellphone) to a direct feed into one of our creens as well as Flint 911 Center. A separate screen not yet attached to CAD but able to show them on another map... It is another 20.00 per cellphone so I don't think they will do that state-wide in the \"short\" term but who knows. OK that all might be confusing but at least it is a start. "|"0"|"1"|"1" +"2005"|"38"|"2012-04-04 16:15:03"|"MSP CAD/AVL situation"|"As a result of the Trooper shootings in Saginaw and then last night in Flint we all have been exceedingly concerned about our loss of AVL/CAD with them since they pulled out local computers etc from their cars. As a result(of last night)I had a conference with the District Commander who had already sent a strong msg to Lansing. This afternoon my I.T. Director had a lengthly conference with several DTMB and MSP folks. They are now fast tracking Verizon GPS modems that they say will be delivered in 4-6 weeks.They will then begin installs (including software for their computers)state-wide which will take another few weeks..On our end, each of us may need to program our CAD to accept this. My guys claim it is a simple program which they did here in a couple hours. Lansing says they are under orders to make it happen fast :). They are also doing a short term solution here for the Flint City MSP cars that will use the Verizon cellphone GPS (every trooper in the State has now been issued a State cellphone) to a direct feed into one of our creens as well as Flint 911 Center. A separate screen not yet attached to CAD but able to show them on another map... It is another 20.00 per cellphone so I don't think they will do that state-wide in the \"short\" term but who knows. OK that all might be confusing but at least it is a start. "|"0"|"1"|"1" +"2006"|"38"|"2012-04-04 16:15:04"|"MSP CAD/AVL situation"|"As a result of the Trooper shootings in Saginaw and then last night in Flint we all have been exceedingly concerned about our loss of AVL/CAD with them since they pulled out local computers etc from their cars. As a result(of last night)I had a conference with the District Commander who had already sent a strong msg to Lansing. This afternoon my I.T. Director had a lengthly conference with several DTMB and MSP folks. They are now fast tracking Verizon GPS modems that they say will be delivered in 4-6 weeks.They will then begin installs (including software for their computers)state-wide which will take another few weeks..On our end, each of us may need to program our CAD to accept this. My guys claim it is a simple program which they did here in a couple hours. Lansing says they are under orders to make it happen fast :). They are also doing a short term solution here for the Flint City MSP cars that will use the Verizon cellphone GPS (every trooper in the State has now been issued a State cellphone) to a direct feed into one of our creens as well as Flint 911 Center. A separate screen not yet attached to CAD but able to show them on another map... It is another 20.00 per cellphone so I don't think they will do that state-wide in the \"short\" term but who knows. OK that all might be confusing but at least it is a start. "|"0"|"1"|"1" +"2007"|"70"|"2012-04-04 16:57:24"|"Re: MSP CAD/AVL situation"|"Lloyd, it is a start and hopefully they are understanding how importance of the local 911 centers are to their troopers. I applaud your efforts and I am in hopes that it will happen soon."|"2004"|"1"|"1" +"2010"|"95"|"2012-04-09 07:48:24"|"CLEAR NG911 Workgroup"|"911 Directors / interested parties, I am a member of the CLEAR NG9-1-1 and PS Communications Workgroup. The group is tasked with coming up with recommendations to prepare and move the State of Michigan toward NG 9-1-1. The group includes 911 Directors, members of the SNC, Law Enforcement, the Governor`s Office, and IT representatives. The group feels it is very important to get input from the 911 community so that it is not perceived that we are working in a vacuum. Please send your input to me at the following e-mail address tsmith@occda.org . I will collect, consolidate by topic, summarize, and present the input to the group. We are tasked with developing recommendations to be presented to Governor Snyder by September 2012, so please send me your input on the following items as soon as possible.Workgroup Mission Formulate recommendations for improving Michigan’s Public Safety Communications Systems including the implementation of Next Generation 911 and the vision for improving communications and records management efforts between agencies statewide.DeliverablesRecommendations Regarding:>NG911• Clearly defined service expectations for NG911• System Structure• Governance Structure• Funding Model• Training Standards• Rollout Timeline• Appropriate metrics and goals >Next Generation Public Safety Communications Strategy including:• D-Block• Statewide Integrated Records Management System• Data Driven policing model• Funding Model • TimelinePlease feel free to contact me.ThanksTim Smith"|"0"|"1"|"1" +"2011"|"39"|"2012-04-09 09:54:43"|"Re: MCDA Meeting April 27, 2012 @ 10:00"|"The Michigan Chapters of APCO and NENA will also be having a combined meeting the day before at the same location. Are there any hotel recommendations? The only one I have checked into is the Fairfield Inn, govt rate of $65."|"2009"|"1"|"1" +"2012"|"95"|"2012-04-11 10:07:48"|"PTSD and 911"|"Excellent news story from Leelanau Countyhttp://www.upnorthlive.com/news/story.aspx?list=~%5Cnews%5Clists%5Clocal%20and%20state&id=740623"|"0"|"1"|"1" +"2013"|"103"|"2012-04-11 16:21:20"|"Re: MSP CAD/AVL situation"|"What type of CAD do you run there at your Center? Just interested if will universally tie in?"|"2006"|"1"|"1" +"2014"|"45"|"2012-04-11 16:32:24"|"Re: TAC"|"We do not pay extra for doing their job - it is part of a supervisors job description."|"1995"|"1"|"1" +"2015"|"45"|"2012-04-11 16:36:27"|"Re: National Telecommunicator week gifts"|"We permit minimal valued gifts, like fruit baskets, pizza, etc BUT it must be to the entire team, not just a shift or an individual telecommunicator. There is no expectation of special service as a result of the gift."|"1997"|"1"|"1" +"2016"|"177"|"2012-04-12 09:38:01"|"Re: MCDA Meeting April 27, 2012 @ 10:00"|"Can anyone from Isabella County advise if the Fairfield Inn is a recommended hotel from their perspective?"|"2009"|"1"|"1" +"2017"|"66"|"2012-04-13 10:03:10"|"MCDA PSA"|"There are PSAs under the \"Documents and Training Materials\" tab. They are labled 2012 PSA.mp3 and 2012 PSA2.mp3. There is no copyright, and available to any media outlet. Please use them as you wish. Currently they are running on 54 radio stations for 9 times. Initial feedback has been good, and the network had multiple calls from people that did not know you could not text 911."|"0"|"1"|"1" +"2018"|"64"|"2012-04-16 10:57:25"|"Oral Board questions"|"I need the series of questions you ask applicants for a communications specialist position. We need to update our questions. If anyone has something they could share please send them to rberns@benzieco.netThank you"|"0"|"1"|"1" +"2019"|"99"|"2012-04-16 11:13:37"|"Alpena Co. 911 Director/Emergency Manager Opening "|"The County of Alpena is accepting applications for Emergency Services Coordinator. Applications and a job description are available at www.alpenacounty.org."|"0"|"1"|"1" +"2020"|"148"|"2012-04-16 11:24:32"|"Re: Oral Board questions"|"emailed you the four sets of questions that we have used and score sheet."|"2018"|"1"|"1" +"2021"|"44"|"2012-04-16 14:11:25"|"Re: Alpena Co. 911 Director/Emergency Manager Open"|"Happy Retirement Mike!"|"2019"|"1"|"1" +"2022"|"44"|"2012-04-16 14:15:40"|"Re: TAC"|"We also have two TACs and neither receive additional compensation."|"1995"|"1"|"1" +"2023"|"95"|"2012-04-17 13:12:46"|"Dispatch training standards"|"The MPSC will hold a public hearing on training standards on May 29, details: DATE: May 29, 2012TIME: 9:00 a.m.BEFORE: Administrative Law Judge Dennis W. MackLOCATION: Constitution Hall525 W. AlleganLansing, Michigan"|"0"|"1"|"1" +"2024"|"76"|"2012-04-17 13:26:25"|"Re: Dispatch training standards"|"For those who want to look at the proposed rules, the MPSC Docket# is U-16413."|"2023"|"1"|"1" +"2039"|"24"|"2012-04-30 16:34:59"|"Re: AWT / Cassidian"|"I just spoke with Bill Quinlan from Cassidian. Anyone who is having problems with AWT's service should contact him at (951) 972-9768. He would like to hear from all of the affected PSAPs before he contacts AWT himself so that he has a full picture of what the problems are."|"2033"|"1"|"1" +"2027"|"94"|"2012-04-18 14:59:43"|"June Director Training"|"Just a reminder of the upcoming training in Mackinaw City on 6/20-22. Its important to sign up soon so we can get a head count! Bring your spouses! We have many fun things planned for after the classes. "|"0"|"1"|"1" +"2028"|"53"|"2012-04-25 08:09:44"|"CISM Training"|"There will be a 2 day Critical Incident Stress Management (CISM)Group Crisis Intervention Training here in Midland at the law enforcement center on May 21 &22. If anyone wants the details, let me know and I'll send you the flyer. I am not hosting this class - was just asked to pass the information on. "|"0"|"1"|"1" +"2029"|"53"|"2012-04-26 11:00:16"|"April 27, 2012 Meeting Location"|"Reminder that the meeting is at tne Mt Pleasant PD at 804 E High St not at the dispatch center."|"0"|"1"|"1" +"2030"|"95"|"2012-04-26 11:19:28"|"NG 9-1-1 Service needs and expectations"|"On the Legislative tab there is a document titled \"NG 911 service needs and expectations\". The document will be used to collect input from Dispatch, Fire, Law Enforcement, and EMS as to what their expectations are as we move toward NG 911. It is broken down by discipline, and has Basic, Gold Standard, and Platinum Standard categories. Please take some time to think about what you would like to see in each category as we move into NG 911. Send your input to me by May 18th, and I will summarize the information and present it to the CLEAR NG 911 sub-committee at the next meeting. Thanks Tim Smith"|"0"|"1"|"1" +"2031"|"80"|"2012-04-26 15:47:48"|"Re: April 27, 2012 Meeting Location"|"Thanks "|"2029"|"1"|"1" +"2032"|"150"|"2012-04-27 11:55:10"|"Dispatch Judo"|"NRCC is sponsoring PowerPhones Dispatcher Judo Class.Defuse conflict, redirect behaviorand take controlChances are, you’re dealing with people every day that are frantic,hysterical, enraged and rude. Now there’s a course that addressesa major need in many call centers: how to successfully handle anddefuse verbal conflict while maintaining professionalism. Throughan exclusive partnership with the Verbal Judo Institute, PowerPhone,the world leader in emergency communications training, introducesDispatch Judo™.Date: May 15-16 and May 17-18 this is a 16 hour class and will be at the Comfort Suites in Marquette Michigan. For further information contact Brian McEachern at McEacheB@michigan.gov or (906) 475-1121 "|"0"|"1"|"1" +"2033"|"10"|"2012-04-27 13:26:11"|"AWT / Cassidian"|"Just wondering if anyone else is having service problems with AWT and service problems with the Cassidian phone product. We at SERESA are having significant issues with AWT AND the phones. There are other service providers besides AWT that we can choose from, AT&T came out this week to look over our center for a maintenance quote. Anyone else have anything? We need something done; we have had problems since we went live."|"0"|"1"|"1" +"2034"|"2"|"2012-04-27 13:51:51"|"Ballot language"|"Does anyone have sample ballot language for a millage proposal? Thanks!"|"0"|"1"|"1" +"2035"|"133"|"2012-04-27 14:15:11"|"Re: AWT / Cassidian"|"Calhoun County Consolidated Dispatch has been having problems since September of last year."|"2033"|"1"|"1" +"2036"|"80"|"2012-04-27 16:15:30"|"Re: Ballot language"|"I do and will email it to you."|"2034"|"1"|"1" +"2037"|"24"|"2012-04-30 08:34:51"|"Re: AWT / Cassidian"|"Grand Rapids also has problems with AWT. We have submitted many trouble tickets for various problems and never get called back. We have to call back over and over for service. For really big problems, we have gone directly to Cassidian for help several times."|"2033"|"1"|"1" +"2038"|"181"|"2012-04-30 09:49:42"|"Re: Ride Along Program"|"I'm a little late in this discussion, but I would like a copy of your activity log that you send with your dispatchers, if possible. Thanks!"|"1962"|"1"|"1" +"2040"|"57"|"2012-05-02 11:32:53"|"MI NENA 2012 Conference - its a must attend!"|"Register Today!SNC Approval # NENA201202AYou can't afford to miss Michigan NENA 2012!At Michigan NENA 2012, you will be connected to the pulse of 9-1-1. Join public safety professionals, telecommunications specialists, and government leaders for three days filled with opportunities to develop a keen understanding of the near and long-term issues facing public safety and plan to leave with the skills necessary to tackle these challenges head on. No matter what your role in public safety communications is, Michigan NENA 2012 provides practical knowledge and tools that you can take home and immediately put into action. Featuring an inspiring keynote speaker, dozens of educational training sessions designed to inform and empower, unparalleled opportunities to network and dialogue with peers, and an exhibit hall showcasing cutting-edge products and services, Michigan NENA 2012 is guaranteed to better equip you for your job and actively prepare you for the road ahead. We are offering a Preconference Course – Leadership in the 9-1-1 Center, instructed by the illustrious Nancy Banks. The pre-con course will be Sunday, May 20th from 8:30-4:30. This course is SNC approved, NENA201203A. Click here for online registration http://www.nena.org/events/event_details.asp?id=226600. Online Conference Registration:http://www.michigannena.org/forms/2012%20Conference/2012%20MI-NENA%20Registration%20form.docOnline Hotel Information & Registration:http://www.lexingtonlansing.com/"|"0"|"1"|"1" +"2041"|"57"|"2012-05-02 11:34:14"|"MI NENA Child HERO Awards"|"REMINDER:We are still taking Hero Award nominations. If you have a child hero you would like to nominate to be recognized at the May conference, please contact Jeri Tapper at tapperje@vbco.org. "|"0"|"1"|"1" +"2042"|"53"|"2012-05-03 08:47:23"|"LEIN Network Diagram Approvals"|"At the last MCDA meeting there was discussion on difficulties people are encountering with projects and being required to provide new/updated network diagrams. I spoke with LEIN folks and because of the upcoming security requirements, they are reviewing network diagrams as they get requests and making sure agencies know what they have to change in order to in compliance with those new requirements. They are giving approval for items that don't comply with the 2013 standards but with an expiration date so that they will be put into compliance in 2013. Sounds like a lot of the pain is coming from the advanced authentication requirements and MDC's. CORE is working on a solution that will solve many of those issues. They are committed to responding to requests within 10 days. Tim Bolles and Terri Smith will be presenting at the MI-NENA conference on the new security policy on Monday, May 21st at 2:45. This would be good time to ask any questions you may have. "|"0"|"1"|"1" +"2043"|"117"|"2012-05-03 09:02:57"|"Email from Thomas Kalaban of ??"|"I received an email from Thomas Kalaban asking for completion of a survey and he represented that he was working in conjunction with SNC and/or NENA. I asked Harriet about it and her response was:The extent of my involvement Mr. Klaban was to direct him to the SNC web site to find contact information for the PSAPs. I think the extent of April's involvement was to direct him to me. Neither my office nor the SNC has given endorsement of any kind to his product. I hope that helps. HMB "|"0"|"1"|"1" +"2044"|"133"|"2012-05-03 09:05:45"|"Surcharge or Millage Proposal Signs"|"911 Yes for Calhoun County (separate from CCCDA) is an official ballot committee advocating for the passage of the 9-1-1 Surcharge ballot proposal Calhoun County residents will vote on August 7th. The committee is looking for any signs relating to VOTING YES for 9-1-1 that we may borrow for the campaign. Obviously, we would return them after August 7th (hopefully the majority will still be in one piece). If you have any signs that we may borrow please contact me on my personal email at troyer.jeffj@gmail.com. I am interested in everything and anything - thanks in advance."|"0"|"1"|"1" +"2045"|"53"|"2012-05-03 09:10:07"|"Re: Email from Thomas Kalaban of ??"|"I spoke with Mr. Kalaban on the phone yesterday as I had sent him an email asking him what the product was and what company he was with. He said he couldn't provide this information at this time as it was proprietary. He needs some basic information to get his product to a point of demo. He did lead me to believe the cooperation from Harriett and April was more than a direction to a website. "|"2043"|"1"|"1" +"2046"|"53"|"2012-05-03 09:34:10"|"SPOT"|"I may be way out of the loop here but here is a product that will send GPS coordinates to email/facebook/twitter and to an 'emergency response center' using a smartphone and satellite technology. http://www.findmespot.com/en/index.php?cid=116They use 'GEOS' for the emergency SOS contacts which I wasn't familiar with.http://www.geosalliance.com/whatisgeos.htmlhttp://www.geosalliance.com/whatisgeos-response.htmlhttp://www.geosalliance.com/whatisgeos-emergency_processing.html"|"0"|"1"|"1" +"2047"|"57"|"2012-05-03 09:37:34"|"Re: Email from Thomas Kalaban of ??"|"I did receive a phone call from Mr. Klaban asking for contact information for PSAP's in Michigan so that he could reach out to them for information. He mentioned that he would like to implement his new product on a statewide level. I told him that the SNC has an Emerging Technologies Subcommittee that he could take his product before to get feedback. I suggested he speak with Harriet's office for the PSAP contact information and the Emerging Technologies Subcommittee. I also told him he would have to obtain volunteer Directors on his own. I did not \"authorize\" him to obtain information on behalf of NENA, nor do I endorse his product."|"2043"|"1"|"1" +"2048"|"73"|"2012-05-03 09:43:28"|"Re: Email from Thomas Kalaban of ??"|"I sent an emial to April and Harriet yesterday and they replied:Dave,I did not give him permission and I have no idea how he construed that from and our conversation. He called me wanted information on PSAPs and some directors to trial some new product. I was not going to \"volunteer\" directors to him. I suggested he check the list of PSAPs on the web site and make his own contacts. HMB XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXMr. Klaban did contact me and I referred him to Harriet's office. He mentioned to me that he had formerly worked for a CAD vendor, but was now working on a new product and wanted to gain information from PSAP's in Michigan to create a better product. April Heinze "|"2043"|"1"|"1" +"2049"|"44"|"2012-05-03 10:14:50"|"Re: Email from Thomas Kalaban of ??"|"I received the same email and ignored it...It looked shady to me. I figured he got Harriet and April's name off of some web site and used it without their permission."|"2043"|"1"|"1" +"2050"|"188"|"2012-05-03 10:36:40"|"Re: Email from Thomas Kalaban of ??"|"I deleted it.I figure if Harriet really supported our responding to him, we would have got an email from her way before he sent us one."|"2043"|"1"|"1" +"2051"|"13"|"2012-05-03 11:38:32"|"Re: Email from Thomas Kalaban of ??"|" This is the email I receeved from Mr. Kalaban when I requetsed addtional information. mb@c-w-w.orgMarsha,Thank you for voicing your concern. We are gathering the information in order to accurately represent our new product and associated service costs to Harriet Miller-Brown and April Heinze in July. The company I represent is local and Michigan based, but because of an imminent Patent filling, I can't reveal any more information than that at this time. I did receive clearance from Harriet to gather the statistical information outline in my original email, and I can guarantee that the information will only be used internally to project cost estimates that will be revealed to Harriet and her team at our July meeting. The statistical information will also be provided to Harriet and the Michigan Chapter of NENA for their internal use. If you have any other concerns, please call me at 248-882-5911. I look forward to receiving your information by the end of the month.Thank you.TomTom Klabancell: 248-882-5911email: tklaban@hotmail.com"|"2043"|"1"|"1" +"2052"|"104"|"2012-05-07 10:42:29"|"Enhanced Access Policy Pricing"|"I believe the Enhanced Access Policy that many have adopted should include a pricing list (i.e., what to charge a Bing for electronic maps). If you have a pricing model, please forward to tscott@co.montcalm.mi.usThxTim"|"0"|"1"|"1" +"2053"|"10"|"2012-05-07 11:08:30"|"Re: AWT / Cassidian"|"I spoke with Bill last week as well. I would encourage anyone to call him that is having issues. He can't fix it if he is not aware. "|"2033"|"1"|"1" +"2054"|"39"|"2012-05-08 14:57:52"|"security cameras"|"Anyone have a good contact for security cameras? We have one on our tower that we can control and see all of our property at dispatch and several mounted under the eaves around the building. A recent lightning strike has caused some issues. We got the tower one from Midstate Security, but the number from the invoice is no longer in service. "|"0"|"1"|"1" +"2055"|"32"|"2012-05-08 16:23:05"|"Re: security cameras"|"Midstate Security/ Grandvilletry 800-955-1317 OR 616-257-1100Mark"|"2054"|"1"|"1" +"2056"|"188"|"2012-05-08 17:04:30"|"Re: Enhanced Access Policy Pricing"|"I would be interested in this info too. dwormwood@menomineeco.com Thanks, Deb"|"2052"|"1"|"1" +"2057"|"94"|"2012-05-09 11:14:29"|"June Director Training now SNC approved!"|"Both days of the June training in Mackinaw City are now SNC approved!Change Management NENA201205Ai3 for Dummies MCDA201204ASign up now while there is still time!"|"0"|"1"|"1" +"2058"|"181"|"2012-05-09 13:52:37"|"Powerphone EMD training"|"Bay County is hosting a Powerphone EMD class August 20-22, 2012. Class hours are 08:30 til 4:30 pm each day.Host Agency: Bay County 911 Central Dispatch Contact: Ms. Lynette Przybylski Phone: (989) 895-4051 E-mail Address: Przybylskil@baycounty.net"|"0"|"1"|"1" +"2059"|"133"|"2012-05-09 14:28:49"|"Re: security cameras"|"We use Midstate as well. I'll email you my POC."|"2054"|"1"|"1" +"2060"|"138"|"2012-05-11 08:07:27"|"Bid specs for radio/phone loggers"|"Looking for anyone who may have bid specifications for recording systems. If so, please email them to uribej@stjosephcountymi.org. Thanks,"|"0"|"1"|"1" +"2061"|"53"|"2012-05-14 12:23:40"|"LEIN NETWORK DIAGRAM MATERIALS"|"Under the professional development tab you will find a copy of the checklist from LEIN for network and network modification approvals. As your agencies make tech changes and purchases, they will want to refer to this document if it touches LEIN. "|"0"|"1"|"1" +"2062"|"57"|"2012-05-14 15:34:00"|"sad news St Joseph County Dispatcher"|"I told Doug from St Joe County I would share this with the MCDA members...Lois Devlin has been an employee of our agency in total for approximately 17 years. She has dedicated her life to our center and the community that we serve and has saved countless lives. Now she is fighting for her own. In December 2011, Lois had a brain tumor removed that later was found to be cancerous. As a result of the surgery she lost approximately 30 percent of her vision.A couple of weeks ago she found out that her tumor is back and even larger that it was when they removed it the first time. She was given 3 options.#1. Do nothing and let time take it's course.#2. Put a chemo port in place and try a new chemo. If it works, she could have as long as 2 1.2 years. If it does not work the are saying weeks or months.#3. Remove the tumor again, but this time, she would have a total vision loss along with total hearing loss, and a loss of her speech.She had elected for the chemo port.All of this would be terrible at any age, but more so with the fact that Lois just turned 40 years old. Lois has been married to her husband Jack for 22 years. You may have heard but due to our generous community, and other places, we were able to send her and her husband off to the Grand Hotel in Mackinaw for two days at no cost to them. This is where they spent there honeymoon and where Lois has a strong admiration for. Many times while working with Lois we would talk about Mackinaw as it is a place dear to both of us. We gave them a police escort via a limo to our local airport and sent them by private plane to the island and landed right on the island. They also have three daughters the youngest of which is to graduate from high school in a little over a month. Making the situation more stressful, Lois and Jack just had to experience the death of one of their grandchildren. There only grandson died at the age of approximately 9 months old.I would like to find as many agencies that are associated with 911 to be able to recognize Lois for her dedication to the 911 system and to our community. Lois was also very helpful and the Nena Conference making sure that everyone was registered properly under our previous director. My goal is to get these acknowledgements together and then be able to present them to her along with a digital picture frame of all of the pictures that have been taken of her trip t Mackinaw. If you would be willing to present this to her on behalf of the group or groups that you represent that would be great, and I would be more than willing to let you know when that date would be once it has been scheduled.As you can image, I am trying to get this done as soon as possible as we just take each day at a time and never know what her condition might be from day to day. Currently she is very upbeat and very open to everyone about her condition and where she is at with it.Doug Kuhlman***If your interested in sending Lois well wishes please send them to PO Box 387, Centreville MI 49032***"|"0"|"1"|"1" +"2063"|"185"|"2012-05-15 09:39:29"|"Sprint Wireless Static"|"Since last Saturday, our Sprint wireless 911 calls have a heavy dose of static on many of them, but not all. Sprint was notified 3 days ago, and so far, their response has been horrible. Anyone else have the same issue (static)?"|"0"|"1"|"1" +"2064"|"53"|"2012-05-15 12:00:44"|"LEIN PASSWORDS & ADVANCED AUTHENTICATION"|"FYI - In discussions with LEIN regarding the strong password policy and advanced authentications I learned that the strong password policy must be applied at the work station level for any workstation/laptop that has access to shared networks that access CJI data. So if you have a MDC that has LEIN access on it such as the Talon software, the sign on to the laptop itself must comply with the strong password policy. The advanced authentication requirements are for the software level (not the workstation level) that actually accesses LEIN. CORE will be making an addition to their Talon sign on (a grid feature) that will count for one of the authentication pieces that should be released end of June. I don't know what the cost will be for that upgrade but should be cheaper than having to by key tokens, etc. Specific agency questions can be directed to Terri Smith the Information Security Officer with LEIN. She will be discussing this further at the NENA conference on Monday afternoon. "|"0"|"1"|"1" +"2065"|"25"|"2012-05-15 21:26:02"|"9and10News story on the stresses of dispatching"|"Thanks to Jim Marshall for his help with all of the dispatch community and thank you to our fantastic dispatch staff here at CCE!(Cut and paste the link below to the story).http://www.9and10news.com/story/18429707/special-report-desk-stress-life-of-a-911-dispatcher"|"0"|"1"|"1" +"2066"|"25"|"2012-05-15 21:40:39"|"Re: 9and10News story on the stresses of dispatchin"|"I hope that other PSAPs will share this story with their Boards and Committees, to help them understand the potential for PTSD in the jobs of the dispatchers."|"2065"|"1"|"1" +"2067"|"34"|"2012-05-16 08:17:49"|"Request for job description for assistant director"|"This request is targeted at agencies who are dual 911 and Emergency Management:Due to the retirement of our Supervisor, Peggy Bodis, after over 32 years of service, we are discussing her replacement.We are thinking about having the position responsible for some aspects of the emergency management program, and are hoping that some of you may be willing to share what you may have as a job description for Assistant Director or Deputy Director.If you could please email them directly to me at: eichlerb@co.huron.mi.usThanks, Burt Eichler, Huron CountyAlso, if you care send congrats to Peggy, her email is: bodisp@co.huron.mi.us"|"0"|"1"|"1" +"2069"|"53"|"2012-05-18 10:40:49"|"Radio Antenna Agreement/Contract"|"Anyone have an agreement or contract with an agency/township to place a radio antenna on a water tower/structure that they would share with me? Something that includes issues like interference, placement, management, etc. "|"0"|"1"|"1" +"2070"|"53"|"2012-05-22 10:27:58"|"CJIS - Secure Location Definition"|"During the presentation at the NENA conference yesterday, Tim Bolles indicated that he could use letters that support a change in the definition that a patrol car is not a 'secured location' if agencies would like to see that changed. This definition is the cause of the pain points we are experiencing with advanced authentication. It won't change these latest requirements but we could ask for change under the next review. Needs to have a supportive argument for defining it as a secured location. If you or any law enforcement agencies you work with are interested in doing this, please draft a letter and send it to Tim Bolles at Bollestd@michigan.gov. I personally will be drafting a letter to him supporting the creation of LASO training as well as it sounded like he could use some support in that area as well with getting the FBI to provide and participate in it. So if you are interested in this, please also send your wishes on to Tim. "|"0"|"1"|"1" +"2071"|"94"|"2012-05-22 16:23:14"|"Don't come crying to me if you miss out on the fun"|"Less than One month to sign up for the June Training in Mackinaw!! Wait no longer! I'm standing by to recieve your registration now! Not only is the training 2 FULL days of 2 separate classes approved for SNC funding, But we will be having fun times after class too! Sunset cruise under the bridge, the casino is close by, numerous shopping venues for your spouses to stay busy, and several adult beverage locales with distinct flavors and experiences at each. And did I mention the Fort? Yep folks there is a real live fort that you can visit and experience life from the early 1800's. And don't forget Mackinaw Island just across the way! It doesn't get any better than this. The June training will be a fun time for all. Bring your family, your friends, even your grandma would have fun up at the tip of the mitt!Hope to see you there!"|"0"|"1"|"1" +"2072"|"103"|"2012-05-22 16:42:56"|"Re: Don"|"Greg and I have even some more fun things in store..."|"2071"|"1"|"1" +"2073"|"181"|"2012-05-23 10:10:23"|"Re: Don"|"I'm looking forward to my FIRST MCDA summer training! What a bonus that it's in one of my most favorite places in the world. :) I'm hoping that my husband will be able to make it!"|"2071"|"1"|"1" +"2179"|"13"|"2012-07-11 10:43:15"|"Re: Request for PSAP Certification for Lifeline "|"I contacted Susanna Woolcock from the MPSC regarding this issue and will post any information I receive. Marsha BianconiCWW mb@c-w-w.org "|"2167"|"1"|"1" +"2075"|"10"|"2012-05-25 08:43:15"|"AWT Update"|"Not to beat a dead horse but I wanted to provide those with AWT as a vendor that have been so vocally unhappy about service in our State with some information that I was made aware of this week at the conference.We have been having problems with our phones (VESTA PALLAS) and not being able to dial out, randomly - since our install 18 months ago. We also have had times where the dispatchers have been unable to answer real landline active incoming 911 calls. AWT is our vendor and has repeatedly advised us that Cassidian is working on the problem and has a patch that will fix it and as soon as the update/patch is ready they will let us know. At the NENA conference this week I spoke directly with one of the engineers and Bill Quinlan from Cassidian. They pulled up our service log and guess what?? Not ONE trouble ticket has been called in by AWT regarding these issues for the past 18 months. Cassidian only knew of this problem because of my phone calls directly to them. If you are having problems with your Cassidian product, you may consider calling Bill(951) 972-9768. That's it. I have nothing else."|"0"|"1"|"1" +"2076"|"39"|"2012-05-29 09:27:49"|"Nepitism policy"|"If your agency has a nepitism policy or a policy prohibiting relatives from working together, please forward it to rich911mi@aol.com. Thanks"|"0"|"1"|"1" +"2077"|"44"|"2012-05-29 12:14:39"|"Re: Nepitism policy"|"That is kind of ironic considering...I couldn't resist Rich!"|"2076"|"1"|"1" +"2178"|"94"|"2012-07-11 10:29:54"|"Send me pictures of your center!"|"We now have a gallery page on our website. I would like to post pictures of all of our centers, as well as pictures of events from our meetings and training. I think it would be really interesting to be able to see all the different centers from each of our members - many of us will never get to see the variety of centers - from 1 seaters to the massive centers! So send me pictures of the inside and even the outside of your 911 center! If you have pictures from meetings you'd like posted we'll do that too. THanks!"|"0"|"1"|"1" +"2175"|"94"|"2012-07-11 10:17:48"|"Re: Clinton County Director Opening"|"Perhaps the Friday the 13th deadline has people spooked?"|"2153"|"1"|"1" +"2176"|"94"|"2012-07-11 10:21:54"|"Re: Are you a voting member of your advisory board"|"I do not have a vote on my Authority Board but I do on my Advisory Board. As for minutes, I take the minutes for the Advisory Board, However the County administrator does the minutes for the Board of Authority (he is non voting member but likes to keep his finger on whats going on up here as an \"advisor\"). I do the minutes when he isn't available. "|"2142"|"1"|"1" +"2082"|"49"|"2012-05-31 12:49:13"|"Tower Space Lease Application"|"I'm looking for a Tower Lease Application that someone may have already created. (so I don't have to re-create one) If you have any samples let me know. Thanks, Bernie"|"0"|"1"|"1" +"2083"|"5"|"2012-05-31 13:34:21"|"Re: Don"|"Can I shoot the cannon again???"|"2071"|"1"|"1" +"2084"|"39"|"2012-05-31 14:01:58"|"Re: Nepitism policy"|"I am trying to force Kay out! Shh dont tell her. Seriously, I am going to suggest that we change our current policy. "|"2076"|"1"|"1" +"2085"|"181"|"2012-06-01 08:21:13"|"SOP software"|"Years ago, we used APCO's SOP guidelines to write our own SOPs. Well, it's that time again! We need to update/refresh our SOPs and are shopping for some software to help make the process less painful. Has anyone used SOP software? Any suggestions? Thanks!"|"0"|"1"|"1" +"2086"|"53"|"2012-06-04 12:09:17"|"CORE Update"|"CORE ran with Carl's suggestion/idea and implemented the ability to match a requester name to an ORI on a query. So if I run a CCH for Lt. Hall and I place HALLG in the requester name, the ORI field will automatically fill with the Sheriff's Office ORI. You have to build the table with your requester names and matching ORI's but once that's done this feature can be used. It's available in their latest update/release. We haven't built our tables yet but thought I'd share because I'm really happy they did this! ;)"|"0"|"1"|"1" +"2087"|"101"|"2012-06-04 12:19:03"|"Re: CORE Update"|"ALL RIGHT CARL!!! Thanks you guys!"|"2086"|"1"|"1" +"2088"|"106"|"2012-06-04 13:15:35"|"Re: CORE Update"|"THANK YOU CARL!"|"2086"|"1"|"1" +"2089"|"53"|"2012-06-04 16:47:43"|"Bloomfield Township Dispatch Job Opening"|"The Bloomfield Township Police & Fire Department is accepting applications for full time dispatch positions. Contact Dispatch Supervisor Mary Kay Barnes at 248-642-7659 for further information."|"0"|"1"|"1" +"2090"|"39"|"2012-06-05 12:38:40"|"GIS vendors"|"We are applying for the 2nd round of the State GIS mapping grant. Does anyone from the first round have suggestions on vendors that will assist us in our mapping? "|"0"|"1"|"1" +"2091"|"32"|"2012-06-06 09:29:24"|"Re: GIS vendors"|"Rich..We participated in the first round GIS Project. Our Information Managment Dept (GIS) has been using Amalgam LLC, a company in Mt Pleasant. 989-944-5188. Mark"|"2090"|"1"|"1" +"2107"|"24"|"2012-06-22 13:37:57"|"Loren Hebert is saying goodbye to Michigan"|"I wanted to let everyone know that Loren has accepted the position of 9-1-1 Director for the City of Grand Prairie, TX. He will only be here for a couple more weeks, so feel free to send him congrats. I will surely miss him but am also very proud that he was selected."|"0"|"1"|"1" +"2093"|"53"|"2012-06-06 12:08:57"|"Re: GIS vendors"|"We used amalgam as well."|"2090"|"1"|"1" +"2094"|"27"|"2012-06-06 12:15:25"|"Re: GIS vendors"|"Isabella County used the same as Midland and Gratiot. "|"2090"|"1"|"1" +"2095"|"138"|"2012-06-11 08:09:02"|"Frontier and recording systems"|"Would anyone who has Frontier and uses either Higher Ground or NICE recording systems let me know? We're looking into doing a site visit prior to replacing our old system."|"0"|"1"|"1" +"2096"|"104"|"2012-06-11 08:59:34"|"Re: Frontier and recording systems"|"We use Frontier and just switched to Higher Ground a month ago. Not sure how much help visiting would be, but let me know if you are interested. Tim"|"2095"|"1"|"1" +"2097"|"185"|"2012-06-11 09:19:09"|"Re: Frontier and recording systems"|"We just switched from Higher Ground to Equature and are recording VoIP, Digital, Analog and Motorola radio on the MPSCS System"|"2095"|"1"|"1" +"2109"|"117"|"2012-06-25 12:01:08"|"911 Emergency Assist"|"I received a mailing today that I suspect most or all of you have also, or will in the very near future from an enterprise called 911 Emergency Assist, or 911EA. It provides info on how to activate your \"free\" account and states that you will receive $.50 per subscriber per month to be paid to your county's 911 fund. It appears this product is about to become available and it is offering \"pre-sale\" rates for citizens to subscribe to the service from $179.90 to $449.00. It didn't say if it's per month, year or what. Just looking casually at the cover letter one might go ahead and register their center on-line for participation in this commercial enterprise in exchange for the promise of generating funds for your center. This has the clear appearance of yet another commercial enterprise trying to sell a product that uses the personnel of 911 centers to deliver their service, and sells the notion to 911 centers by claiming that it provides valuable information in an emergency situation, with no explanation of how the $.50 per subscriber per month will be collected, dispersed and accounted.I would caution all, not to register unless you have a clear understanding of what obligation (expressed or implied) you assume if you do so. Personally, I would touch it with a 10 foot pole. I would hope that NENA would not jump the gun and endorse this enterprise as they did EMfinders that also uses not only the personnel of 911 centers, but the 911 system infrastructure to deliver a commercial service that they are selling. EMfinders claimed that they would only offer their product to individuals with a legitimate need, such as autistics, Alzheimer sufferers, etc. I went to their web site and was one credit card number away from ordering as many as I wanted on line with not so much as a single question about what I needed the product for, or how I would use it.As we get closer to all the possibilities and capabilities of NG911 there will be an explosion of enterprises offering services for a fee that will be delivered by 911 centers if we allow them to do so."|"0"|"1"|"1" +"2100"|"10"|"2012-06-12 13:16:09"|"Nominations Being Accepted"|"The Michigan APCO Nominations Committee is currently accepting nominations for your best of the best 911 staff.Nomination forms for the 2012 \"Of The Year\" Awards are on the Michigan APCO website. Take some time and fill them out today and email them to me!!"|"0"|"1"|"1" +"2101"|"94"|"2012-06-12 16:29:30"|"Re: GIS vendors"|"Our mapping vendor is Digital Data Technologies out of Ohio. They just did all our work for the first round GIS grant. we've been very happy with them"|"2090"|"1"|"1" +"2102"|"94"|"2012-06-13 13:41:57"|"You can now pay for June Training on our website"|"We've updated our training page on the MCDA website so that you can use your credit card to pay for MCDA training. Go to the training tab and follow the instructions!"|"0"|"1"|"1" +"2104"|"160"|"2012-06-15 14:19:36"|"Help wanted"|"Montmorency Co has an opening for a full time dispatcher/corrections officer. Interested applicants can send a resume to donna@montmorencysheriff.com"|"0"|"1"|"1" +"2105"|"39"|"2012-06-18 08:50:14"|"Re: Frontier and recording systems"|"We have Frontier and purchased a NICE system in 2010."|"2095"|"1"|"1" +"2106"|"45"|"2012-06-19 11:54:35"|"Interview Questions Director "|"Looking for interview questions that I can recommend to my board of commissioners to use for our upcoming director search."|"0"|"1"|"1" +"2108"|"143"|"2012-06-24 02:30:03"|"Re: Frontier and recording systems"|"We also have Frontier and NICE with the QA module. Shawn from Muskegon"|"2095"|"1"|"1" +"2110"|"94"|"2012-06-25 12:46:40"|"Re: 911 Emergency Assist"|"Yes, April Heinze briefed us at the meeting on Friday about this company. They have some serious flaws in their plan, and she cautioned, advised that we shouldn't do business with them until they work with the SNC. "|"2109"|"1"|"1" +"2111"|"133"|"2012-06-26 14:03:09"|"Training Standards"|"The MPSC approved the emergency telecommunicator training standards."|"0"|"1"|"1" +"2112"|"57"|"2012-06-26 14:32:15"|"Re: Training Standards"|"Woot, woot!!!"|"2111"|"1"|"1" +"2113"|"10"|"2012-06-26 15:41:52"|"Re: Training Standards"|"That is great news!!"|"2111"|"1"|"1" +"2114"|"32"|"2012-06-27 13:48:58"|"RE: Laptops"|"Does anyone have a policy on the use of personal laptops in the dispatch center? If you would share your policy you could email me a copy ..I would appreciate.Thanks..Mark"|"0"|"1"|"1" +"2148"|"177"|"2012-07-08 23:16:38"|"Re: Are you a voting member of your advisory board"|"I am not a voting member of our 9-1-1 Board. I am the Secretary of it. I am wondering if that is the same with other Diretors?"|"2142"|"1"|"1" +"2149"|"32"|"2012-07-09 09:43:17"|"Re: Are you a voting member of your advisory board"|"Same in Gratiot Co, TAC Boards are advisory only. I am a non voting member..I report to the Authority Board. Mark"|"2142"|"1"|"1" +"2150"|"90"|"2012-07-09 10:33:11"|"Re: Are you a voting member of your advisory board"|"I am not a voting member of our advisory board. I do create the agenda for the meetings and often end up leading discussions. The deputy director usually produces minutes for approval at subsequent meetings. "|"2142"|"1"|"1" +"2116"|"95"|"2012-06-27 14:47:17"|"Re: Training Standards"|"Here is the link http://www.dleg.state.mi.us/mpsc/orders/comm/2012/u-16413_6-26-12.pdf "|"2111"|"1"|"1" +"2117"|"39"|"2012-06-27 17:21:31"|"Ludington Police officer shot/status"|"I have been getting a lot of people asking me about the status if the Ludington PD officer that was shot last night responding to a domestic. Sgt Dave Maltbie was shot by male half of domestic as Dave approached the house. Fortunately, he used a shotgun with buckshot pellets and the Sgt wasnt seriously wounded. He was transported to Grand Rapids to have pellets removed from forehead, neck and shoulders. He was released this morning. Suspect was injured in return fire and after a short standoff, surrendered to LPD and Mason County Sheriff Deputies. "|"0"|"1"|"1" +"2118"|"181"|"2012-06-27 17:27:47"|"Re: RE: Laptops"|"I would also like a copy!"|"2114"|"1"|"1" +"2119"|"204"|"2012-06-28 07:41:17"|"Re: Interview Questions Director "|"we used a mini enp type test to assess their understanding of basic issues as they relate to the operation of a 911 center. i maay still have the form if you think it would be helpful."|"2106"|"1"|"1" +"2120"|"64"|"2012-06-28 09:06:13"|"MPSCS Template changes"|"Can template changes to the sheriff's office radios be paid for with 9-1-1 surcharge funds?"|"0"|"1"|"1" +"2121"|"44"|"2012-06-28 09:34:33"|"Re: MPSCS Template changes"|"I sure hope so...we have been doing it for years. I believe it qualifies because a radio (and its maintenance) is a communication device that is directly attributable to the delivery of 9-1-1 services."|"2120"|"1"|"1" +"2122"|"103"|"2012-06-28 10:41:04"|"Re: MPSCS Template changes"|"YES they can!"|"2120"|"1"|"1" +"2123"|"158"|"2012-06-28 14:00:35"|"Ingham County 9-1-1"|"It is with great pleasure that I can report that the New Ingham County 911 Central Dispatch Center is now up and operational. At 0900 hrs, June 27th we started taking calls as they were moving our lines over from East Lansing and Lansing Dispatch Centers. The staff did a great job as was expected."|"0"|"1"|"1" +"2124"|"95"|"2012-06-28 14:06:18"|"Re: Ingham County 9-1-1"|"Congratulations!!!!!!!!!!!!!!! Tim Smith"|"2123"|"1"|"1" +"2125"|"39"|"2012-06-28 14:06:31"|"Re: Ingham County 9-1-1"|"Congratulations! I am sure all the work involved will be worth it!"|"2123"|"1"|"1" +"2126"|"39"|"2012-06-28 14:07:07"|"Re: MPSCS Template changes"|"Whew..."|"2120"|"1"|"1" +"2127"|"66"|"2012-06-28 14:14:45"|"Re: Ingham County 9-1-1"|"Great Job Ingham. Can't wait to work with the combined center."|"2123"|"1"|"1" +"2128"|"90"|"2012-06-28 14:31:49"|"Re: Ingham County 9-1-1"|"Congratulations! When can we have a tour?"|"2123"|"1"|"1" +"2130"|"25"|"2012-06-28 17:28:54"|"Re: Ingham County 9-1-1"|"Awesome!! Congratulations on a job well done."|"2123"|"1"|"1" +"2131"|"25"|"2012-06-28 17:30:44"|"Re: MPSCS Template changes"|"Ron, I believe you are allowed 1 Template change per year at little or no cost. Check on that to be sure."|"2120"|"1"|"1" +"2132"|"24"|"2012-06-29 10:02:30"|"Re: Ingham County 9-1-1"|"Congratulations Lance! Can't wait to see the new place. "|"2123"|"1"|"1" +"2133"|"32"|"2012-06-29 10:27:42"|"Re: Ingham County 9-1-1"|"Congratulations to you and your staff & all that were involved in this project! I hope to tour your center.Mark"|"2123"|"1"|"1" +"2134"|"170"|"2012-06-29 11:58:57"|"Re: Ingham County 9-1-1"|"Congratulations!! Sounds like a good place to schedule a future meeting. Al"|"2123"|"1"|"1" +"2135"|"101"|"2012-07-02 11:06:34"|"APCO-NENA Training Opportunity"|"The Michigan APCO / NENA Chapters present Dave Larton of First Contact 911 August 2, 2012 at the Holiday Inn Grand Rapids Downtown 310 Pearl St NWHotel Reservations @ 616.235.7611 Group Code MIA Government Rate available until 7-14-12 Link: Michigan Chapters of APCO NENASNC# FCN201206AThis training is two hour blocks on the topics of*Missing Children & Adults * Managing Crisis Callers *Active Shooter Incidents *Conflict Management Skills Training Cost is $175 includes Continental Breakfast, Lunch and Afternoon BreakTo register for this training, Contact: Phyllis Fuller269-948-4825 fuller@barry911.org"|"0"|"1"|"1" +"2136"|"134"|"2012-07-02 12:37:23"|"Telecommunicator Pay Rates"|"The population of St Joseph County is about 62K. To help us prepare for our upcoming millage ballot renewal, we would appreciate feedback from centers of our size on the pay rates for full and part-time telecommunicators.ThanksJon Uribe"|"0"|"1"|"1" +"2137"|"137"|"2012-07-02 13:10:07"|"Re: APCO-NENA Training Opportunity"|"I added this information to the Training area on this website ~ fyi"|"2135"|"1"|"1" +"2139"|"101"|"2012-07-02 14:09:57"|"Re: APCO-NENA Training Opportunity"|"Please note the correct e-mail for registration isfullerp@Barry911.orgThank you --"|"2135"|"1"|"1" +"2140"|"76"|"2012-07-03 16:16:58"|"P.A. 10 of 2010"|"The Public Act that I shared with the members at the last MCDA meeting has been posted on the MCDA web site under \"Documents and Training Materials.\" This is the act that allows vehicles to be moved off the roadway when the vehicles are drivable and no serious injury has occurred. It is posted as a PDF labeled PA 10 of 2010. "|"0"|"1"|"1" +"2141"|"188"|"2012-07-05 10:50:37"|"Re: 911 Emergency Assist"|"Has anyone found out any more about this company? If none of the PSAPs participate, I wonder if they will still try selling subscriptions."|"2109"|"1"|"1" +"2142"|"117"|"2012-07-06 08:21:23"|"Are you a voting member of your advisory board"|"Are any directors voting members of your 911 advisory or policy boards? I am a voiting member of my 911 advisory/policy board. This board is not responsible for my hiring, salary or benefits. Only 911 policy, but it does have the authority to make recommendations to the County Board of Commissioners regarding staffing, salary and benefits, although they have never done so. I have a member of the general public trying to convince the commissioners that I may not be a voting member of the advisory board. Your response is fine here or email to 911@arenaccountygov.com"|"0"|"1"|"1" +"2143"|"95"|"2012-07-06 08:31:14"|"Re: Are you a voting member of your advisory board"|"I am not a voting member of the Policy Board or TAC. Visit our web site at occda.org and you can see our structure. As our Board is set up I am the CEO of the organization reporting to the Policy Board. FYI Tim Smith"|"2142"|"1"|"1" +"2144"|"104"|"2012-07-06 08:49:33"|"Re: Are you a voting member of your advisory board"|"Tim, I am NOT a voting member of my Authority Board nor the TAC Board, though the TAC Board is advisory by nature. The previous paralell of a CEO working for a Board of Directors is accurate. Tim Scott at Montcalm "|"2142"|"1"|"1" +"2145"|"163"|"2012-07-06 09:14:11"|"Re: Are you a voting member of your advisory board"|"I am not a voting member. However the operations committee goes thru me and a lot of \"stock \" is taken in how I feel and how it will or will not be best for the 911center. "|"2142"|"1"|"1" +"2146"|"133"|"2012-07-06 09:19:14"|"Re: Are you a voting member of your advisory board"|"Same set-up in Calhoun. I work for the Gov Board of Directors. We have a Technical Advisory Committee (TAC) that I am on but only as a non-voting member. The TAC has no authority but is advisory in nature."|"2142"|"1"|"1" +"2147"|"188"|"2012-07-06 10:54:15"|"Re: Are you a voting member of your advisory board"|"I am not a voting member of our 9-1-1 Governing Board. We are not an authority, but a county department. Our Governing Board makes recommendation to the County Board. "|"2142"|"1"|"1" +"2151"|"170"|"2012-07-09 13:41:05"|"Re: Are you a voting member of your advisory board"|"In Monroe, I also am not a voting member of our authority board. I mirror Doug as to my interaction with the board."|"2142"|"1"|"1" +"2152"|"66"|"2012-07-09 15:44:29"|"Re: Are you a voting member of your advisory board"|"I have no vote on my advisory boards, but do on my central dispatch committee which is a policy board"|"2142"|"1"|"1" +"2153"|"95"|"2012-07-10 08:46:52"|"Clinton County Director Opening"|"This Friday July 13th is the deadline for applications for the Clinton County Dispatch Director opening. Details are listed on the Job Postings link. FYI Thanks Tim Smith"|"0"|"1"|"1" +"2200"|"58"|"2012-08-02 10:06:39"|"Contract Language for Overtime Shifts"|"If anyone has language in their union contracts that requires off duty employees to return phone messages that are left for them when trying to fill an overtime shift could please email that to me. gjohnson@mqtco.org"|"0"|"1"|"1" +"2155"|"43"|"2012-07-10 09:51:32"|"Re: Are you a voting member of your advisory board"|"I am a voting member and in my absence, my Deputy Director has my vote."|"2142"|"1"|"1" +"2156"|"44"|"2012-07-10 09:54:48"|"Re: Are you a voting member of your advisory board"|"I am a non-voting \"advisor\" to our Authority Board and Technical Advisory Committee"|"2142"|"1"|"1" +"2157"|"177"|"2012-07-10 10:15:55"|"Re: Are you a voting member of your advisory board"|"I am still wondering if anyone serves as the secretary to their 9-1-1 Board?"|"2142"|"1"|"1" +"2158"|"163"|"2012-07-10 11:12:56"|"Stand up Wireless"|"I just received paperwork from Global Connection of America d/b/a StandUp Wireless requesting PSAP information and signatures. Does anyone have any input on this company."|"0"|"1"|"1" +"2159"|"34"|"2012-07-10 11:29:54"|"Re: Stand up Wireless"|"I also received a packet and am wondering if anyone plans to sign the documents, or just sit on them and let the company do the 90-day self certify procedure."|"2158"|"1"|"1" +"2160"|"177"|"2012-07-10 11:31:40"|"Re: Stand up Wireless"|"I received them too. "|"2158"|"1"|"1" +"2161"|"38"|"2012-07-10 11:35:59"|"Re: Stand up Wireless"|"I got one too... and chucked it. Last I knew they don't even pay our surcharges on these. They even want you to pay the postage to send it back... "|"2158"|"1"|"1" +"2162"|"204"|"2012-07-10 12:28:50"|"Re: Are you a voting member of your advisory board"|"I am a non voting member of the Authority Board but have a vote on TAC"|"2142"|"1"|"1" +"2163"|"38"|"2012-07-10 12:37:02"|"Re: Stand up Wireless"|"I got one too... and chucked it. Last I knew they don't even pay our surcharges on these. They even want you to pay the postage to send it back... "|"2158"|"1"|"1" +"2164"|"38"|"2012-07-10 13:23:26"|"Re: Stand up Wireless"|"I got one too... and chucked it. Last I knew they don't even pay our surcharges on these. They even want you to pay the postage to send it back... "|"2158"|"1"|"1" +"2165"|"24"|"2012-07-10 13:52:08"|"Re: Stand up Wireless"|"I seem to remember a similar vendor sometime in the past. At that time we were instructed to send the information to Karen at the Public Service Commission to verify their claim that they actually have approval from the MPSC. She contacted that vendor and they ended up leaving Michigan. Karen has since retired though. Harriet, do you know who we can work with at the MPSC now? or do you know if this company is really legitimate?"|"2158"|"1"|"1" +"2166"|"13"|"2012-07-10 17:04:34"|"Request for PSAP Certification for Lifeline "|"I was wondering if anyone has received a request for a PSAP Certitificaton for Stand Up Wireless. Thanks Marsha BianconiCWW mb@c-w-w.org"|"0"|"1"|"1" +"2167"|"13"|"2012-07-10 17:04:51"|"Request for PSAP Certification for Lifeline "|"I was wondering if anyone has received a request for a PSAP Certitificaton for Stand Up Wireless. Thanks Marsha BianconiCWW mb@c-w-w.org"|"0"|"1"|"1" +"2168"|"45"|"2012-07-10 17:21:41"|"Re: Are you a voting member of your advisory board"|"No. I prepare and discuss items on the Policy Board agenda. My secretary takes official minutes for the chair to sign as the Policy Board elects a chair and vice chair only. The Policy Board \"assist the director\" in establishing operational policies and procedures and \"recommends\" to the Board of Commissioners. The Director reports to the Board of Commissioners as a department head within the county."|"2142"|"1"|"1" +"2169"|"45"|"2012-07-10 17:24:43"|"Re: Clinton County Director Opening"|"Thanks Tim for the re-posting. The county administration was looking for more applications then we have received so far. I want to retire so come and apply. Clinton County is a great county to work for and a great place to live!"|"2153"|"1"|"1" +"2170"|"90"|"2012-07-11 08:05:53"|"Re: Request for PSAP Certification for Lifeline "|"Hillsdale County did...arrived in the mail yesterday."|"2167"|"1"|"1" +"2171"|"64"|"2012-07-11 08:15:53"|"Re: Request for PSAP Certification for Lifeline "|"Benzie Co got one too"|"2167"|"1"|"1" +"2172"|"151"|"2012-07-11 08:16:39"|"Re: Request for PSAP Certification for Lifeline "|"I received it in Missaukee also"|"2166"|"1"|"1" +"2173"|"79"|"2012-07-11 08:29:03"|"Re: Request for PSAP Certification for Lifeline "|"Saginaw County also receive it, but its true that the MPSC granted this to Global Connection, 36 page docket, it stated that Global Connection shall provide information quarterly to the Commission on the number of Lifelines customers they are serving and the amount paid to individual counties and the State for 911 charges. Now currently Global Connection is not even registered to pay 911 fees to the State, neither is Boomerang, StandUp Wireless or Ready Mobile, very confusing.I would like to know who is paying the 911 fees."|"2167"|"1"|"1" +"2174"|"26"|"2012-07-11 09:16:08"|"Re: Request for PSAP Certification for Lifeline "|"Oakland also received it. I have sent it for legal review, but our Corp Counsel normally advises that PSAPs not sign these agreements or enter into any \"special contractual\" arrangement with these types of services. It is inherent in the services we provide as a PSAP that we will answer and process all calls coming through 911 - we do not need to enter into an additional agreement."|"2167"|"1"|"1" +"2180"|"117"|"2012-07-11 16:33:14"|"Wrecker Policy, No rotation or preference only"|"If your wrecker policy requires the public safety agency and/or private citizen requester to name the wrecker service they are requesting please let me know here or via emial at 911@arenaccountygov.comI would like to hear from anyone with such a policy, which eliminates a wrecker rotation list and your opinion of how it's working for you. I know Eaton and Marquette have such a policy and suspect many others do as well. I would like to be able to share your input with my 911 board and board of commissioners. We already have such a policy but wrecker companies are trying to influence the board to go back to a rotation. Thanks."|"0"|"1"|"1" +"2181"|"44"|"2012-07-11 16:54:47"|"Re: Wrecker Policy, No rotation or preference only"|"Steve, Barry County doesn't use a rotation either, the citizen or officer must request a service by name. I will email you some info. It works great!"|"2180"|"1"|"1" +"2182"|"193"|"2012-07-11 17:00:12"|"Re: Request for PSAP Certification for Lifeline "|"Roscommon received it also"|"2167"|"1"|"1" +"2183"|"27"|"2012-07-11 17:02:15"|"Re: Wrecker Policy, No rotation or preference only"|"Isabella County is same as Barry County!"|"2180"|"1"|"1" +"2184"|"70"|"2012-07-11 17:27:04"|"Re: Request for PSAP Certification for Lifeline "|"Lapeer received one also. Please advise what you will be doing.thanks"|"2167"|"1"|"1" +"2185"|"117"|"2012-07-12 06:45:29"|"Re: Request for PSAP Certification for Lifeline "|"Back in Feb. 2010 Virgin Mobile sent a similar request for the Virgin Mobile Lifeline Program. I don't remember the details but it seems like SNC advised they had not completed the MPSC process yet and to take no action at that time. My memory is a little fuzzy on the details. Is this the same thing with just the communications company name changed from Virgin Mobile to StandUP Wireless? The agreement reads and is laid out exactly the same with the subtitution of StandUP Wireless for Virgin Mobile."|"2167"|"1"|"1" +"2186"|"106"|"2012-07-12 08:15:25"|"Re: Wrecker Policy, No rotation or preference only"|"We are the same as Barry County"|"2180"|"1"|"1" +"2187"|"76"|"2012-07-12 09:48:55"|"Re: Request for PSAP Certification for Lifeline "|"I've put in an inquiry to the MPSC as to the status of Stand Up Wireless, I will let you know what I hear back from them. HMB"|"2167"|"1"|"1" +"2188"|"117"|"2012-07-12 09:54:49"|"Re: Wrecker Policy, No rotation or preference only"|"Thanks for all the replies, and keep them coming. I would like to hear from all I can who follow this procedure. We also have the same policy as Barry County, but my board thinks we are an odd exception. Thanks to all who responded and please help spread the word to others who may not have seen this post."|"2180"|"1"|"1" +"2189"|"66"|"2012-07-12 11:55:39"|"Re: Wrecker Policy, No rotation or preference only"|"You are not an odd exception. The policy works very well here. I'll send you all the information I presented to my board."|"2180"|"1"|"1" +"2190"|"170"|"2012-07-12 12:30:16"|"Promotional Exam Dispatch Supervisor"|"I am considering using I/O Solutions based in ILL. for the written piece of our promotional process to supervisor. They offer online testing. Has anyone had any experience with I/O Solutions? Is there a vendor others may be using? Thanks "|"0"|"1"|"1" +"2191"|"34"|"2012-07-12 12:46:18"|"Re: Promotional Exam Dispatch Supervisor"|"I would sure be interested in what other are using, as well.Please post here or email to me at: eichlerb@co.huron.mi.usThanks!Burt Eichler"|"2190"|"1"|"1" +"2192"|"66"|"2012-07-13 08:27:54"|"Re: Promotional Exam Dispatch Supervisor"|"Eaton used ERGO Metrics. I don't know if they are still around. This is a good topic, and I would like to see what others are doing too."|"2190"|"1"|"1" +"2193"|"95"|"2012-07-13 10:03:11"|"Input still needed on NG"|"I originally posted this note in April and received very little feedback. The group is currently looking at the Kimbal report and governance. If you have additional input beyond the MCDA support for the Kimbal discussion on changing the current governace structure, please send it to me soon. Thanks Tim Smith ---------911 Directors / interested parties, I am a member of the CLEAR NG9-1-1 and PS Communications Workgroup. The group is tasked with coming up with recommendations to prepare and move the State of Michigan toward NG 9-1-1. The group includes 911 Directors, members of the SNC, Law Enforcement, the Governor`s Office, and IT representatives. The group feels it is very important to get input from the 911 community so that it is not perceived that we are working in a vacuum. Please send your input to me at the following e-mail address tsmith@occda.org . I will collect, consolidate by topic, summarize, and present the input to the group. We are tasked with developing recommendations to be presented to Governor Snyder by September 2012, so please send me your input on the following items as soon as possible. Workgroup Mission Formulate recommendations for improving Michigan’s Public Safety Communications Systems including the implementation of Next Generation 911 and the vision for improving communications and records management efforts between agencies statewide. Deliverables Recommendations Regarding: >NG911 • Clearly defined service expectations for NG911 • System Structure • Governance Structure • Funding Model • Training Standards • Rollout Timeline • Appropriate metrics and goals >Next Generation Public Safety Communications Strategy including: • D-Block • Statewide Integrated Records Management System • Data Driven policing model • Funding Model • Timeline Please feel free to contact me. Thanks Tim Smith "|"0"|"1"|"1" +"2194"|"32"|"2012-07-13 12:44:15"|"Re: Wrecker Policy, No rotation or preference only"|"Gratiot is the same as Ionia CD Good Luck..Mark"|"2180"|"1"|"1" +"2195"|"117"|"2012-07-13 14:07:53"|"Re: Are you a voting member of your advisory board"|"Thanks for the responses. I am the chairman/secretary and voting member, and take minutes of the 911 board which is the policy approving board for the center, but only advisory to the board of commissioners who retain labor relations, funding & staffing authority."|"2142"|"1"|"1" +"2196"|"24"|"2012-07-19 15:44:47"|"9-1-1 Supervisor Posting - City of Grand Rapids"|" CITY OF GRAND RAPIDSinvites applications for the position of: EMERGENCY COMMUNICATIONS SUPERVISORSALARY: $26.20 - $33.86 Hourly$2,096.12 - $2,708.88 Biweekly$4,541.58 - $5,869.25 Monthly$54,499.00 - $70,431.00 AnnuallyOPENING DATE: 07/20/12 CLOSING DATE: 08/20/12 11:59 PM NATURE OF WORK: This is skilled and supervisory work over emergency communications operators engaged in handling emergency 911 calls on a shift. Work is performed under the general supervision of the Communications Manager. Supervision is exercised over a large number of emergency communications operators in the emergency communications center. MINIMUM TRAINING AND EXPERIENCE:Graduation from high school and four years of progressively responsible experience in emergency communications work, including lead or supervisory experience; or any equivalent combination of training and experience. OTHER NECESSARY REQUIREMENTS: Possession of a general class radio telephone or telegraph operator's license as issued by the Federal Communications Commission (Helpful).Must complete and pass a Police Department Comprehensive Background Check. APPLICATIONS MAY BE FILED ONLINE AT:http://www.grcity.us/human-resources/Pages/default.aspx300 Monroe Ave, NW8th Floor, Room 880Grand Rapids, MI 49503-2206(616) 456-3176(616) 456-3656jobs@grcity.usPosition #953 - 0712 EMERGENCY COMMUNICATIONS SUPERVISOR BK "|"0"|"1"|"1" +"2197"|"27"|"2012-07-19 16:08:23"|"Re: Promotional Exam Dispatch Supervisor"|"Isabella County is interested in an exam also. "|"2190"|"1"|"1" +"2198"|"1"|"2012-07-20 09:29:14"|"Re: Promotional Exam Dispatch Supervisor"|"I've always thought the better solution was to write your own exam which requires short essay responses to questions that are important to you.You get to check neatness, spelling and how organized in their thoughts. I hate A,B,C,D, or none of the above type questions. It also allows you to do follow up in your oral on any topic that troubles you. Plus, it's cheaper."|"2190"|"1"|"1" +"2199"|"138"|"2012-07-23 10:10:28"|"Re: Promotional Exam Dispatch Supervisor"|"We've been checking their product out. Based on supervisor reviews and reference checks, it's likely we'll end up using this in some form during the initial hiring process. I'll bring materials for those interested to the Grand Rapids training."|"2190"|"1"|"1" +"2201"|"45"|"2012-08-02 10:19:42"|"Re: Contract Language for Overtime Shifts"|"http://www.clinton-county.org/LinkClick.aspx?fileticket=e6JW3gcsU5s%3d&tabid=249&mid=1388Check our union contract starting at page 19. "|"2200"|"1"|"1" +"2202"|"188"|"2012-08-02 10:21:36"|"Re: Wrecker Policy, No rotation or preference only"|"We are down to 3 wrecker companies in our county (coincidently they are north, central and south). That makes it real easy. "|"2180"|"1"|"1" +"2203"|"58"|"2012-08-02 16:50:26"|"K9 Dispatch Policy"|"If anyone has a dispatch policy for K9's from different agencies that cover the same jurisdiction such as an MSP K9 & Sheriff Dept K9 I would appreciate seeing it. Please send to gjohnson@mqtco.org "|"0"|"1"|"1" +"2204"|"53"|"2012-08-06 14:03:23"|"2013 MCDA Secretary"|"We are seeking interest and nominations for the 2013 secretary position for the board. Please let me know if you are interested or know of someone who would be. Thanks! lhall@midland911.org"|"0"|"1"|"1" +"2205"|"5"|"2012-08-06 14:26:11"|"SMART911"|"Anyone considering this? Looks interesting..."|"0"|"1"|"1" +"2206"|"30"|"2012-08-06 15:23:48"|"Re: SMART911"|"We have seen the demo and we have added to our wish list!"|"2205"|"1"|"1" +"2207"|"53"|"2012-08-07 13:49:08"|"LEIN SECURITY POLICY"|"I learned today that the latest version (5.1, posted 7-13-12) is on the website now along with a separate document titled Security Policy Transition Information which lays out the changes. I have not had an opportunity to review this. I'm told there aren't any major operational or technical changes but I haven't confirmed that yet. Please pass this document information onto your LASO's for review. http://www.michigan.gov/msp/0,1607,7-123-1589_3493_8224-16248--,00.html"|"0"|"1"|"1" +"2208"|"48"|"2012-08-08 07:29:13"|"Ingham County 9-1-1 Millage passes"|"Pleased to announce that Ingham County's 9-1-1 millage renewal passed with 80.32% of the vote!"|"0"|"1"|"1" +"2209"|"95"|"2012-08-08 07:34:34"|"Re: Ingham County 9-1-1 Millage passes"|"Congratulations!!!!!!!!!!!!!Tim Smith"|"2208"|"1"|"1" +"2210"|"179"|"2012-08-08 07:36:15"|"Re: Ingham County 9-1-1 Millage passes"|"Congratulations. Lake County's passed by 72.35%"|"2208"|"1"|"1" +"2211"|"95"|"2012-08-08 07:51:53"|"Re: Ingham County 9-1-1 Millage passes"|"And congratulations to Lake County!!!!!!!!!!!!"|"2208"|"1"|"1" +"2212"|"70"|"2012-08-08 07:55:08"|"Re: Ingham County 9-1-1 Millage passes"|"congrats to all who passed, "|"2208"|"1"|"1" +"2213"|"104"|"2012-08-08 08:05:27"|"Re: Ingham County 9-1-1 Millage passes"|"Congrats to all!!"|"2208"|"1"|"1" +"2214"|"90"|"2012-08-08 08:12:15"|"Re: Ingham County 9-1-1 Millage passes"|"Congratulations to both counties! "|"2208"|"1"|"1" +"2215"|"64"|"2012-08-08 08:41:56"|"Re: Ingham County 9-1-1 Millage passes"|"Great news!"|"2208"|"1"|"1" +"2216"|"58"|"2012-08-08 09:32:17"|"Marquette County Millage"|"Marquette County's millage renewal for 6 yrs passed with 84% approval"|"0"|"1"|"1" +"2217"|"95"|"2012-08-08 09:34:36"|"Re: Marquette County Millage"|"Great job!!!!!!!!!!!!!"|"2216"|"1"|"1" +"2218"|"57"|"2012-08-08 09:37:09"|"Eaton County's Millage Renewal Passes!"|"Our millage renewal was successful with 65% approval :). "|"0"|"1"|"1" +"2219"|"104"|"2012-08-08 09:39:40"|"Re: Eaton County"|"Congrats!!!"|"2218"|"1"|"1" +"2220"|"104"|"2012-08-08 09:40:06"|"Re: Marquette County Millage"|"Congratulations!!"|"2216"|"1"|"1" +"2221"|"95"|"2012-08-08 09:40:39"|"Re: Eaton County"|"Congratulations!!!!!!"|"2218"|"1"|"1" +"2222"|"57"|"2012-08-08 09:41:21"|"Re: Ingham County 9-1-1 Millage passes"|"Woot woot! Congrats :)"|"2208"|"1"|"1" +"2223"|"57"|"2012-08-08 09:41:39"|"Re: Marquette County Millage"|"Awesome!"|"2216"|"1"|"1" +"2224"|"163"|"2012-08-08 09:43:18"|"Re: Eaton County"|"WAY to Go !!!!!!!!!!!!!!!!"|"2218"|"1"|"1" +"2225"|"177"|"2012-08-08 09:56:08"|"Re: Eaton County"|"It is great to see all of this success. Congratulations to all Counties!!!"|"2218"|"1"|"1" +"2226"|"133"|"2012-08-08 09:56:13"|"Re: Ingham County 9-1-1 Millage passes"|"Congrats Bruce!"|"2208"|"1"|"1" +"2227"|"133"|"2012-08-08 09:56:50"|"Re: Marquette County Millage"|"Fantastic Gary - Congrats!"|"2216"|"1"|"1" +"2228"|"133"|"2012-08-08 09:57:15"|"Re: Eaton County"|"Congrats April and Steve!!!"|"2218"|"1"|"1" +"2229"|"133"|"2012-08-08 09:59:04"|"Calhoun County Surcharge Proposal"|"7234 YES and 7298 NO; unofficially we lost by less than 1/2 a percent; 64 votes:("|"0"|"1"|"1" +"2230"|"95"|"2012-08-08 10:01:47"|"Re: Calhoun County Surcharge Proposal"|"News 8 had the numbers reversed on their web site showing it passed. Very poor reporting"|"2229"|"1"|"1" +"2231"|"58"|"2012-08-08 10:10:31"|"Re: Ingham County 9-1-1 Millage passes"|"Congratulations "|"2208"|"1"|"1" +"2232"|"58"|"2012-08-08 10:11:10"|"Re: Eaton County"|"Congratulations Steve & April"|"2218"|"1"|"1" +"2233"|"32"|"2012-08-08 10:19:39"|"Re: Eaton County"|"Congratulations!!"|"2218"|"1"|"1" +"2234"|"104"|"2012-08-08 10:20:16"|"Re: Calhoun County Surcharge Proposal"|"Ouch! Is Nov your next option? If so, good luck. "|"2229"|"1"|"1" +"2235"|"32"|"2012-08-08 10:20:53"|"Re: Marquette County Millage"|"Job well done..Congratulations!!"|"2216"|"1"|"1" +"2236"|"32"|"2012-08-08 10:23:14"|"Re: Ingham County 9-1-1 Millage passes"|"Congratulations Bruce!!"|"2208"|"1"|"1" +"2237"|"133"|"2012-08-08 10:27:07"|"Re: Calhoun County Surcharge Proposal"|"There were two news channels reporting it passed last night. Due to the margin we are waiting for the Board of Canvassers to certify the results. Once the formal results are in, then there may be a recount; not sure yet. "|"2229"|"1"|"1" +"2238"|"32"|"2012-08-08 10:31:28"|"Re: Calhoun County Surcharge Proposal"|"Sorry to hear this Jeff... same message as Tim's and so close to. Mark"|"2229"|"1"|"1" +"2239"|"2"|"2012-08-08 10:47:16"|"Ogemaw County Millage"|"Congratulations to all of the counties that passed their funding requests. We were not so fortunate. Our millage request for .5 mills was defeated 1,955 to 1,444. Tough times....."|"0"|"1"|"1" +"2240"|"57"|"2012-08-08 10:55:06"|"Re: Calhoun County Surcharge Proposal"|"So close! Keeping my fingers crossed for you...good luck!!!"|"2229"|"1"|"1" +"2241"|"57"|"2012-08-08 10:55:54"|"Re: Ogemaw County Millage"|"So sorry to hear that!"|"2239"|"1"|"1" +"2242"|"94"|"2012-08-08 11:00:06"|"Re: Calhoun County Surcharge Proposal"|"So what does this mean? Will you be going back in November? THere is usually a much higher percent of educated voters out then. "|"2229"|"1"|"1" +"2243"|"94"|"2012-08-08 11:02:27"|"Re: 2013 MCDA Secretary"|"And if no one volunteers we throw everyone's name in a hat who does not attend that meeting and you have to take your chances. Just saying.. How do you think I got the treasurer's position for the past 10 yrs. I missed one meeting......"|"2204"|"1"|"1" +"2244"|"94"|"2012-08-08 11:09:19"|"Don't forget to send me pictures of your center!"|"If you haven't, check out the new gallery page. I think its important that we all put pictures of our centers on the web page - Big and small - tajmahals and one room closets. We seldom get to see each other's centers and its important to remember we ALL provide the same service to our state, regardless of the quality of our buildings. Its the hearts of the people that work on the board that makes our 911 system great! So send me pictures! lsmalla@mcd911.org "|"0"|"1"|"1" +"2245"|"32"|"2012-08-08 11:24:21"|"Re: Ogemaw County Millage"|"Sorry to hear that Carol."|"2239"|"1"|"1" +"2246"|"3"|"2012-08-08 11:30:15"|"Berrien County Millage Increase Passes"|"Due to consolidation of three local PSAPs to the County PSAP, Berrien voters approved a .20 mil increase to a total of .45, with 71% of the vote. "|"0"|"1"|"1" +"2247"|"133"|"2012-08-08 11:32:24"|"Re: Calhoun County Surcharge Proposal"|"I highly doubt my board will ask the Board of Commissioners to place it on the ballot again. We have an alternative formula already adopted in accordance with our 9-1-1 Service Plan to invoice all municipalities based upon incidents dispatched. We will probably move forward with that model. "|"2229"|"1"|"1" +"2248"|"133"|"2012-08-08 11:52:26"|"Re: Berrien County Millage Increase Passes"|"FANTASTIC - Congratulations!!!"|"2246"|"1"|"1" +"2249"|"104"|"2012-08-08 11:53:21"|"Re: Berrien County Millage Increase Passes"|"Congratulations!!"|"2246"|"1"|"1" +"2250"|"32"|"2012-08-08 12:02:20"|"Re: Berrien County Millage Increase Passes"|"Congratulations !!!!"|"2246"|"1"|"1" +"2251"|"95"|"2012-08-08 12:04:37"|"Re: Berrien County Millage Increase Passes"|"Great job!!!!"|"2246"|"1"|"1" +"2252"|"188"|"2012-08-08 12:54:45"|"Re: Ingham County 9-1-1 Millage passes"|"Great News! "|"2208"|"1"|"1" +"2253"|"188"|"2012-08-08 12:55:22"|"Re: Marquette County Millage"|"Nice job! Congrats!"|"2216"|"1"|"1" +"2254"|"188"|"2012-08-08 12:55:56"|"Re: Eaton County"|"Way to Go!! Congrats"|"2218"|"1"|"1" +"2255"|"90"|"2012-08-08 16:56:39"|"Re: Calhoun County Surcharge Proposal"|"Sorry to hear about the outcome neighbor. You made a good effort and it's frustrating to lose by so few votes. "|"2229"|"1"|"1" +"2256"|"44"|"2012-08-08 17:05:51"|"Re: Calhoun County Surcharge Proposal"|"So sorry the outcome. I know you put so much time and effort into it. Phyllis"|"2229"|"1"|"1" +"2257"|"44"|"2012-08-08 17:08:41"|"Re: Eaton County"|"Congratulations!"|"2218"|"1"|"1" +"2258"|"44"|"2012-08-08 17:09:27"|"Re: Ingham County 9-1-1 Millage passes"|"Congratulations Ingham and Lake County!"|"2208"|"1"|"1" +"2259"|"44"|"2012-08-08 17:09:59"|"Re: Marquette County Millage"|"Congratulations!"|"2216"|"1"|"1" +"2260"|"44"|"2012-08-08 17:11:17"|"Re: Ogemaw County Millage"|"Sorry to hear that Carol...."|"2239"|"1"|"1" +"2261"|"44"|"2012-08-08 17:12:02"|"Re: Berrien County Millage Increase Passes"|"Congratulations!"|"2246"|"1"|"1" +"2262"|"90"|"2012-08-08 17:25:57"|"Re: Ogemaw County Millage"|"Carol, Sorry to learn of the millage defeat in your county. Any idea where you will go from here?"|"2239"|"1"|"1" +"2263"|"79"|"2012-08-09 10:55:00"|"Excited Delirium"|"Looking for any policy with any Center regarding Excited Delirium"|"0"|"1"|"1" +"2264"|"10"|"2012-08-09 11:00:03"|"Re: Excited Delirium"|"Excited Delirium? "|"2263"|"1"|"1" +"2265"|"10"|"2012-08-09 11:00:31"|"Re: Berrien County Millage Increase Passes"|"That's great Phyllis!!"|"2246"|"1"|"1" +"2266"|"10"|"2012-08-09 11:01:40"|"Re: Ogemaw County Millage"|"so close! I remember when St. Clair County went for a millage - it was shot down by the several thousands! We were not close at all... at least you were close... some out there believe in what you are doing!"|"2239"|"1"|"1" +"2267"|"53"|"2012-08-09 11:33:58"|"Re: Excited Delirium"|"Barry we just found the training/awareness appropriate as a call involving it would be handled as EMS Call or under a call type with drugs/weapons questions already there and existing SOP to ensure the information on the behavior is passed to the responders. "|"2263"|"1"|"1" +"2268"|"191"|"2012-08-09 11:53:57"|"Re: Wrecker Policy, No rotation or preference only"|"We have tried multiple ways of doing wrecker calls. Currently we have an application process which includes the application, copies of MDOT certifications for all trucks, copies of drivers licenses and proof of insurance for each vehicle. Our Technical Board formed a law enforcement committee to oversee/police the policy (including having a motor carrier officer do site visits to confirm information). The dispatchers are only allowed to call the 4 wreckers we have on the list. If the officer or citizen wants another wrecker, they call themselves. Sorry this got so long . . . "|"2180"|"1"|"1" +"2269"|"117"|"2012-08-13 13:44:53"|"Dispatch Director Opening"|"Arenac County will be accepting applications/resumes for Dispatch Director until August 31. Interested persons may download an application at http://www.arenaccountygov.com/911_director/ "|"0"|"1"|"1" +"2270"|"151"|"2012-08-13 14:55:09"|"Nix the Negativity Training"|"If anyone is interested Missaukee County is hosting a Nix the Negativity training September 7th. Cost is $150 and it will be held at our EMS building. If you are interested please e-mail j.cebulski@missaukeesheriff.net to make a reservation.Thanks Andrea"|"0"|"1"|"1" +"2271"|"66"|"2012-08-13 16:58:08"|"CTO Pay?"|"Please tell us how much pay or time per shift your CTO's get and how long the shift is. Thanks in advance."|"0"|"1"|"1" +"2272"|"38"|"2012-08-13 17:10:40"|"Re: CTO Pay?"|"12 hr shifts @ extra .75 per hour.."|"2271"|"1"|"1" +"2273"|"191"|"2012-08-13 17:48:44"|"Re: CTO Pay?"|"$1/hr, shifts are 8 & 12 hours. It is usually our Senior Dispatchers but have 2 that are not Seniors that get the $1/hr if/when they train"|"2271"|"1"|"1" +"2274"|"177"|"2012-08-13 18:01:35"|"Re: CTO Pay?"|"In Lenawee County we have designated trained CTO's. They each receive a $300.00 stipend in January if they had a trainee in the previous year. We work 12 hour shifts. I would like to switch it to an hourly rate while training, but it is a contractual issue."|"2271"|"1"|"1" +"2275"|"206"|"2012-08-13 18:12:28"|"Re: CTO Pay?"|"At CCE a CTO receives a 5% increase in pay during the hours they are training. Shifts are typically 8 to 12 hours long, 40 hours a week until the training period is complete. "|"2271"|"1"|"1" +"2276"|"101"|"2012-08-13 21:05:03"|"Re: CTO Pay?"|"We do not compensate CTO's - they apply to be one,are sent to Dewolf for training and have the priveledge of inducting new hires into our Center--I'm pretty sure they will be asking in the next contract!"|"2271"|"1"|"1" +"2277"|"17"|"2012-08-13 22:23:03"|"Re: CTO Pay?"|"$0.40 per hour while actively training 10 Hour Shifts per contract. "|"2271"|"1"|"1" +"2278"|"192"|"2012-08-14 08:09:24"|"Re: CTO Pay?"|"Our CTO's receive 1 hour of comp or straight pay (their choice)for each 8 hours they serve as a CTO. Then after 160 hours of time they receive another 4 hours of comp time, unless their bank is full then they can take it in straight time. They are allowed to submit in 4 hour blocks. "|"2271"|"1"|"1" +"2279"|"95"|"2012-08-14 08:29:48"|"Re: CTO Pay?"|"In Ottawa County a CTO receives a 5% increase in pay for the actual hours they are training. Shifts are typically 8 to 12 hours long, 80 hours per pay period."|"2271"|"1"|"1" +"2280"|"170"|"2012-08-14 08:41:33"|"Re: CTO Pay?"|"In Monroe, \"A premium of 1 1/2 hours pay per shift for over four (4) hours\" when assigned to train a probationary with less than 960 hours of work experience. We work 12's "|"2271"|"1"|"1" +"2281"|"117"|"2012-08-14 08:43:22"|"Re: CTO Pay?"|"In Arenac Co. CTO's are classified Operations Specialists and have CTO responsibility as well as additional duties and are paid an additional $.48/Hr above dispatcher wage for all hours worked whether training or not. It could be 8 or 10 hour shifts."|"2271"|"1"|"1" +"2282"|"45"|"2012-08-14 08:47:12"|"Re: Dispatch Director Opening"|"Arenac is going to have a difficult time finding someone to fill your shoes. Good luck my friend, and remember we will be having periodic coffee breaks soon :) "|"2269"|"1"|"1" +"2283"|"45"|"2012-08-14 08:51:31"|"Re: CTO Pay?"|"In Clinton County the CTO receives $0.50 per hour straight time pay for actual time training. Our shifts are 12 hours."|"2271"|"1"|"1" +"2284"|"39"|"2012-08-14 09:06:50"|"Re: CTO Pay?"|"5% increase for the hours they have a trainee with them. The CTO is scheduled for 12 hours but we usually limit the trainee to 8-10 hours of that time. Towards the end of training, we will increase it to the full 12 hours."|"2271"|"1"|"1" +"2285"|"197"|"2012-08-14 09:56:41"|"Re: CTO Pay?"|"In Kent County, we pay $2.25/hr for active training time or DOR documentation/counseling sessions, etc. "|"2271"|"1"|"1" +"2286"|"102"|"2012-08-14 10:08:39"|"Re: CTO Pay?"|"Grand Traverse compensates at $1.50 per hour - our CTO dispatchers work 10 hours shifts."|"2271"|"1"|"1" +"2287"|"117"|"2012-08-14 10:54:42"|"Re: Dispatch Director Opening"|"Thanks Jim. And the same applies to you regarding your retirement. The coffee is always on. "|"2269"|"1"|"1" +"2288"|"112"|"2012-08-14 16:14:12"|"Officer needs back up code"|"I was asked to put this out to see what other areas are using. In Cass County we do not use codes. Officer's would like to have a code if they are in danger or need back up without the suspects knowing it is being asked for. I know it seems simple but just looking to see what others may be doing. Thank-youdougw@cassco.org"|"0"|"1"|"1" +"2289"|"177"|"2012-08-14 16:18:49"|"Re: Officer needs back up code"|"In Lenawee, the Officer adds \"X\" to his call number. We have talked about changing, but that has been our current code for as long as I have been here."|"2288"|"1"|"1" +"2290"|"181"|"2012-08-14 16:20:09"|"Re: Officer needs back up code"|"We also use the \"X\" code."|"2288"|"1"|"1" +"2291"|"38"|"2012-08-14 16:21:44"|"Re: Officer needs back up code"|"III. SIGNAL XThis established emergency code is used by units in the field (or the dispatch G.C.C.C. itself) when they are in a serious, dire, and/or life threatening situation. When this code is used it will be the ONLY chance to let others know that they are in imminent danger and need immediate assistance.(For the purposes of this example, car number “42-3” will be used and assigned to South County dispatch.)Example:If you hear “42-3X Center”, come across your air, your reply will be “42-3X clear”. Nothing else! Do not hit your alert tone or make any further announcements! Then the following steps will be taken in the order shown:1. NOTIFY SHIFT SUPERVISOR IMMEDIATELY2. You or one of your partners will immediately send the following message out to the cars that have MDCs: “All cars normal traffic will be on 25P911N. All cars en route for the X traffic go to 25COM”. Include the car‟s AVL location, if one is available. Message will include all individual department groups and individual units for the department affected excluding the car involved.3. No verbal announcement will be made to the cars in the field that traffic is being moved.4. The affected Telecommunicator‟s only responsibility will be to maintain and monitor the Signal X channel. The opposite county Telecommunicator will be responsible for airing all calls and maintaining normal radio traffic for both ends of the county.5. The shift Supervisor will notify the Chief/Command of the officer involved.6. 25 COMM will be monitored by either the Fire Telecommunicator and or the shift Supervisor, depending on the work load at the Fire/EMS position."|"2288"|"1"|"1" +"2292"|"117"|"2012-08-14 16:23:55"|"Re: Officer needs back up code"|"Same here. Email to follow."|"2288"|"1"|"1" +"2293"|"148"|"2012-08-14 16:32:04"|"Re: CTO Pay?"|"In tuscola, they receive 1 hr of overtime for each day that they have a trainee. We work 10 hr days. "|"2271"|"1"|"1" +"2294"|"45"|"2012-08-14 16:51:31"|"Re: Officer needs back up code"|"The \"X\" code within the unit's call sign has been the practice sense Lloyd started working. We have taught this in all the basic communication classes I taught."|"2288"|"1"|"1" +"2295"|"44"|"2012-08-15 08:59:46"|"Bond Condition Entries"|"I am trying to determine how many dispatch centers are entering bond conditions. We currently enter bond conditions for every department in our county except for the sheriff's office. Please let me know if you are entering conditions and if your not, who is (courts or sheriff). "|"0"|"1"|"1" +"2296"|"106"|"2012-08-15 09:14:06"|"Re: Officer needs back up code"|"We also use code X"|"2288"|"1"|"1" +"2297"|"53"|"2012-08-15 09:14:19"|"Re: Bond Condition Entries"|"We enter them. "|"2295"|"1"|"1" +"2298"|"106"|"2012-08-15 09:18:29"|"Re: Bond Condition Entries"|"We enter conditional bond release - no contact (protected party)only. "|"2295"|"1"|"1" +"2299"|"177"|"2012-08-15 09:20:40"|"Re: Bond Condition Entries"|"Lenawee Central enters them."|"2295"|"1"|"1" +"2300"|"148"|"2012-08-15 09:22:07"|"Re: Bond Condition Entries"|"We enter all PPO's, bond conditions and Circuit Court warrants in our county."|"2295"|"1"|"1" +"2301"|"90"|"2012-08-15 09:25:15"|"Re: Officer needs back up code"|"Hillsdale County also uses the \"X\" code for officers or dispatchers in serious jeopardy."|"2288"|"1"|"1" +"2302"|"155"|"2012-08-15 09:31:59"|"Re: Bond Condition Entries"|"With the exception of Friend of the Court warrants, we enter all Circuit Court warrants, bond conditions, and PPOs."|"2295"|"1"|"1" +"2303"|"112"|"2012-08-15 11:38:06"|"Re: Bond Condition Entries"|"Cass County enters all warrants and bond conditions for the county. Bond conditions for protected party only."|"2295"|"1"|"1" +"2304"|"101"|"2012-08-15 14:08:36"|"Re: Bond Condition Entries"|"Van Buren Central enters all conditional bonds and PPO's"|"2295"|"1"|"1" +"2305"|"101"|"2012-08-15 14:10:17"|"Re: Officer needs back up code"|"Van Buren uses the X code as well"|"2288"|"1"|"1" +"2306"|"188"|"2012-08-16 01:28:13"|"Re: Bond Condition Entries"|"We don't"|"2295"|"1"|"1" +"2307"|"201"|"2012-08-16 07:27:56"|"Re: Bond Condition Entries"|"We enter them."|"2295"|"1"|"1" +"2308"|"44"|"2012-08-16 12:47:22"|"Re: Officer needs back up code"|"Barry County also uses \"X\""|"2288"|"1"|"1" +"2309"|"30"|"2012-08-16 16:13:44"|"Re: Bond Condition Entries"|"We enter them in Sanilac County"|"2295"|"1"|"1" +"2310"|"30"|"2012-08-16 16:14:32"|"Re: Officer needs back up code"|"Sanilac County uses Code \"X\" as well."|"2288"|"1"|"1" +"2311"|"32"|"2012-08-16 16:45:34"|"Re: Officer needs back up code"|"Gratiot uses X also"|"2288"|"1"|"1" +"2312"|"32"|"2012-08-16 16:48:54"|"Re: Bond Condition Entries"|"Gratiot enters all PPO's & all conditional bonds except for the Sheriffs Office."|"2295"|"1"|"1" +"2382"|"2"|"2012-09-10 09:01:18"|"Re: Tow Services"|"You can receive monthly updates via email from the DLEG at www.dleg.state.mi.us/mpsc. You would be looking for the Motor Carrier bulletin."|"2375"|"1"|"1" +"2383"|"95"|"2012-09-10 10:55:24"|"AT&T concern from Livingston County"|"We here at Livingston County 9-1-1 Central Dispatch formerly used an interface to our SunGard cad system to send text messages to the cell phones of local members of public safety. The messages were duplicates of calls we were dispatching. Unexpectedly, some members of the fire service reported not getting their messages. We discovered upon investigation AT&T has an anti-spam mechanism on its wireless network. We, central dispatch, exceeded the message limit, AT&T began treating central dispatch as a spammer and blocked the messages. We met with AT&T representatives in an effort to remedy. They informed us this is a no exceptions corporate policy to protect their network. The only solution, they told us, is if we pay extra for a program that allows us access to their network.During our monthly 9-1-1 meeting the 5th of this month the local public safety community came to a consensus we would all reach out to our umbrella organizations, i.e., police & fire chiefs' associations, etc., asking if they were aware of the issue and willing to lend a hand.If you have the same issue, please post a repy here and we can talk about it at the October meeting. Thanks Tim"|"0"|"1"|"1" +"2381"|"148"|"2012-09-07 16:19:33"|"Re: Tow Services"|"I would like to know if there is an easy way to check on licensing and insurance also."|"2375"|"1"|"1" +"2316"|"34"|"2012-08-17 13:21:28"|"Re: Officer needs back up code"|"Huron uses \"X\" code, as well."|"2288"|"1"|"1" +"2317"|"134"|"2012-08-20 10:13:48"|"Emergency Medical Dispatching"|"Who in the counties surrounding St Joseph County are EMD trained so we know when we are transferring calls?    Thanks,Jon Uribe"|"0"|"1"|"1" +"2318"|"112"|"2012-08-20 10:52:33"|"Re: Emergency Medical Dispatching"|"Cass County is EMD certified. We also use ProQa."|"2317"|"1"|"1" +"2319"|"101"|"2012-08-20 11:02:15"|"Re: Emergency Medical Dispatching"|"Van Buren County is EMD certified"|"2317"|"1"|"1" +"2320"|"151"|"2012-08-20 11:03:59"|"Re: Officer needs back up code"|"Missaukee uses the \"X\" code if an officer calls in and identifies his/herself with an X at the end of badge number dispatch knows the officer is in trouble. Andrea"|"2288"|"1"|"1" +"2321"|"44"|"2012-08-20 11:14:02"|"Re: CTO Pay?"|"We pay CTOs .70 cents extra per hour during the training process."|"2271"|"1"|"1" +"2323"|"133"|"2012-08-20 13:01:48"|"Re: Emergency Medical Dispatching"|"Calhoun is"|"2317"|"1"|"1" +"2324"|"66"|"2012-08-20 14:12:09"|"Are your warrants \"court entered\""|"We are looking for PSAPS that have court entered warrants, and what your experiences are."|"0"|"1"|"1" +"2325"|"10"|"2012-08-20 14:20:17"|"Re: Are your warrants \"court entered\""|"Steve, what do you want to know? All of our warrants are court entered. Feel free to contact me."|"2324"|"1"|"1" +"2326"|"10"|"2012-08-20 14:23:53"|"Re: CTO Pay?"|"We pay 1 hour of OT for every full shift that the CTO has a trainee."|"2271"|"1"|"1" +"2327"|"178"|"2012-08-20 14:36:28"|"Re: Are your warrants \"court entered\""|"In St Clair County our District court warrants and Friend of court warrants are all court entered. Circuit court is still entered by Dispatch. "|"2324"|"1"|"1" +"2328"|"101"|"2012-08-20 14:42:14"|"Re: Are your warrants \"court entered\""|"Van Buren has Friend of the Court entered warrants - all others processed thru Central Dispatch. No issues with the FOC's"|"2324"|"1"|"1" +"2329"|"181"|"2012-08-20 14:43:57"|"Re: Are your warrants \"court entered\""|"Everything but circuit court warrants are court entered in Bay County. We have had mostly positive experiences."|"2324"|"1"|"1" +"2330"|"27"|"2012-08-20 14:57:48"|"Re: CTO Pay?"|"Isabella County pays an additional 10% of their pay for hours they train. 12 hr shifts."|"2271"|"1"|"1" +"2331"|"188"|"2012-08-20 15:08:12"|"Re: Are your warrants \"court entered\""||"2324"|"1"|"1" +"2332"|"188"|"2012-08-20 15:08:55"|"Re: Are your warrants \"court entered\""|"We don't enter warrants unless there are extenuating circumstances. Our courts don't enter warrants with the exception of FOC."|"2324"|"1"|"1" +"2333"|"94"|"2012-08-20 15:39:17"|"Re: Are your warrants \"court entered\""|"Meceola has used court entered valid on face warrants for at least 10 yrs, in both of our counties. We wouldn't do it any other way. Its eliminated all the \"lost\" paperwork, and all the old problems of warrants not getting put on or removed.... ALL the problems. Courts initially fight doing it, saying they'll have to put on more personnel to enter and manage warrants, but they soon discover that it in fact causes them LESS work. Also eliminates Dispatch's liabilty for false arrests when court didn't/lost the removal paperwork. Eliminates errors in entry. Its the only way to go people!!! THere is not one bad downside for the court entrying their own warrants."|"2324"|"1"|"1" +"2334"|"177"|"2012-08-20 15:51:30"|"Re: Are your warrants \"court entered\""|"Lenawee County is exactly the way VanBuren County posted."|"2324"|"1"|"1" +"2335"|"170"|"2012-08-20 16:04:30"|"Assistant Director Posting - Monroe"|"Monroe is advertising for applicants for Assistant Director through August 31. http://www.co.monroe.mi.us/government/departments_offices/human_resources/jobs.html"|"0"|"1"|"1" +"2336"|"45"|"2012-08-20 16:24:30"|"CAD BACKUP"|"We continue to have issues with our daily \"tape\" backup of CAD. Our MIS is suggesting we convert to full weekly external hard drive backups. Currently our daily backup tape is stored off site. The suggestion is we would have four full backups each month and store them off site weekly. What say the mind trust...."|"0"|"1"|"1" +"2337"|"53"|"2012-08-20 16:37:05"|"Re: CAD BACKUP"|"Carl says sounds good. Only other thing he would recommend if you have a network connection to another facility you could send a back up over the network in addition to your physical back up. "|"2336"|"1"|"1" +"2338"|"32"|"2012-08-20 16:42:07"|"Re: Are your warrants \"court entered\""|"In Gratiot Co. District Court enters all of their warrants, as well as the Friend of the Court enters theirs. Finally..... what a relief for us, Central Dispatch previously entered ALL!!"|"2324"|"1"|"1" +"2340"|"117"|"2012-08-20 17:08:02"|"Re: CAD BACKUP"|"We have on site auto hard drive backups daily. I was looking into a managed service for backups from the company at the link below but I won’t have time to follow up on it. They can do encrypted backups so they can’t see the data but they verify that all necessary files are backed up to one or more off site locations. They specialize in medical facilities but they also have some corporate and governmental clients. I like it because they have to be secure and encrypted to comply with HIPAA requirements for medical records. http://www.medicaldatarx.com/index.html"|"2336"|"1"|"1" +"2341"|"117"|"2012-08-21 09:04:24"|"Re: CAD BACKUP"|"Update to the below post. Another reason I was looking at a managed service is that they can set up virtual servers at remote locations as well as handling data backups. There was a big push in the region to do virtual consolidations of dispatch centers region wide which I did not support. I was more interested in the virtual server concept for an individual center. With a virtual server you could still function as normal with a catastrophic failure of your local server, with redundant connection to a virtual off site server. All the mess of petitioning a single shared resource between multiple jurisdictions is avoided."|"2336"|"1"|"1" +"2342"|"111"|"2012-08-21 15:39:27"|"Staff Scheduling"|"Just wondering what programs are used for staff scheduling? We currently use VSS Pro version 5 but need to upgrade."|"0"|"1"|"1" +"2343"|"111"|"2012-08-21 15:39:52"|"Staff Scheduling"|"Just wondering what programs are used for staff scheduling? We currently use VSS Pro version 5 but need to upgrade."|"0"|"1"|"1" +"2344"|"57"|"2012-08-21 15:46:46"|"Re: Staff Scheduling"|"Eaton County uses Schedule Express and are VERY happy with it. "|"2342"|"1"|"1" +"2345"|"32"|"2012-08-22 13:29:13"|"Code for trouble in dispatch"|"I am doing some updates to my SOG's..Does anyone use any type of code/or any signal to advise of trouble within the Dispatch Center?Thank You, Mark"|"0"|"1"|"1" +"2346"|"30"|"2012-08-22 13:46:36"|"Shift Leaders"|"Does anyone have a job description and pay scale for shift leaders they would be willing to share? Thank you in advance! Dawn"|"0"|"1"|"1" +"2347"|"27"|"2012-08-22 14:22:41"|"Re: Code for trouble in dispatch"|"Isabella County uses the X code for Dispatch and Officers. "|"2345"|"1"|"1" +"2348"|"188"|"2012-08-22 14:30:47"|"Re: Code for trouble in dispatch"|"so does Menominee"|"2345"|"1"|"1" +"2473"|"138"|"2012-10-09 09:39:01"|"Supervisor job descriptions"|"Would those having a good job description for your supervisors please send them to Director Jon Uribe at uribej@stjosephcountymi.org? Thanks,"|"0"|"1"|"1" +"2474"|"44"|"2012-10-09 13:02:14"|"Rebanding Website"|"Here is the website that I mentioned at last weeks MCDA meeting http://www.rccpm.com/MI800MHz/default.aspx If you click on \"MPSCS Rebanding Announcements\" you will find FAQ documents, etc."|"0"|"1"|"1" +"2350"|"106"|"2012-08-22 15:09:06"|"Re: Code for trouble in dispatch"|"Ionia County uses the X code for officers and for Central Dispatch"|"2345"|"1"|"1" +"2351"|"106"|"2012-08-22 15:09:39"|"Re: Shift Leaders"|"I would be interested in this information also..."|"2346"|"1"|"1" +"2352"|"44"|"2012-08-23 12:26:34"|"Re: Are your warrants \"court entered\""|"Barry County warrants are court entered."|"2324"|"1"|"1" +"2353"|"2"|"2012-08-27 10:31:36"|"Thomson Reuters email"|"Has anyone else received emails from employees at Thomson Reuters Tax & Accounting requesting information on your E911 Surcharge? They are also asking for copies of ordinances, etc. I received one as did my Treasurer's office. Legit?????"|"0"|"1"|"1" +"2354"|"13"|"2012-08-27 10:45:24"|"Re: Thomson Reuters email"|"Thompson Reuter is a 3 rd party vandor that handles 9-1-1 surcharge billing. A lot of telecos use thier service. I just referred them to my website for answers to any quesions. Feel free to use the explaintory info on my website.www.c-w-w.orgMarsha BianconiCWW 9-1-1 Coordinator Hope this helps."|"2353"|"1"|"1" +"2355"|"138"|"2012-08-27 13:15:04"|"Passing of Lois Devlin"|"It is with a deep heart to announce the passing of Lois Devlin on Friday the 24th. Following is her obituary.Lois Jean (Burghduff) Devlin, age 40, of Centreville, passed away Friday, Aug. 24, 2012. at her home. following an eight-month battle with brain cancer. She was born Feb. 16, 1972, in LaGrange, Ind. Lois graduated from Sturgis High School in 1990, and married Jack Daryl Devlin on June 16, 1990. She worked as a telecommunicator/dispatcher at St. Joseph County Dispatch in Centreville since March 1995 until her early retirement in 2012.Lois was recently honored with multiple awards from Michigan State Police, the State of Michigan and St. Joseph County for her years of service.Lois attended Fish Lake Bible Church in Sturgis. She was an avid reader, and enjoyed scrapbooking, cooking and camping.Lois was an active 4-H member and leader of the Fawn River Clovers, and most recently the Spirit Riders. She spent many hours working in the elementary reading programs, where she made many book donations. Lois loved time spent caring for and being with family and friends.Surviving Lois are her husband, Jack Devlin, of Centreville; her father, Terrence (Jean) Burghduff of Morley; her mother, Patricia (Marlin) Smith of Sturgis; daughters Hilarie Suzanne (Michael) Huschke of Midland, Samantha Jo Devlin of Centreville and Terri Lynn Devlin of Centreville; granddaughters Chelsea Bussard and Madison Huschke; siblings Gunnery Sgt. Robert Burghduff, Afghanistan, Scott Kolady of Sturgis, Doris Burghduff of Sturgis, Tammy Freeman of Atwood, Ind., Richard McGorman of Morley and Nancy McGorman of Chicago; special great-aunt Wanda (Edwin) Harker of Burr Oak; and many nieces, nephews and cousins.She was preceded in death by grandparents; and a grandson, Devlin Michael Huschke, in March 2012.Relatives and friends will be received 6-8 p.m. Sunday and 2-4 p.m. and 6-8 p.m. Monday at Eley Funeral Home in Centreville.Religious service will be held at 11:00 a.m.Tuesday at Firm Foundation Ministries in Centreville. Pastor Tim Brondyke of Fish Lake Bible Church will officiate.In lieu of flowers, memorial contributions may be made to St. Joe County 4-H Horse Jumping Program or to St. Joe County Animal Control Veterinarian Services. Interment will be in Prairie River Cemetery in Centreville.Online messages may be left at www.eleyfuneralhomes.com."|"0"|"1"|"1" +"2356"|"5"|"2012-08-27 13:26:15"|"Re: Passing of Lois Devlin"|"Our thoughts & prayers are with all of you. So sorry to hear about Lois..."|"2355"|"1"|"1" +"2357"|"148"|"2012-08-27 13:29:52"|"Re: Passing of Lois Devlin"|"Sure am going to miss her. "|"2355"|"1"|"1" +"2358"|"177"|"2012-08-27 14:04:29"|"Re: Passing of Lois Devlin"|"Thoughts and prayers are with the family of Lois including St. Joeseph County Dispatch."|"2355"|"1"|"1" +"2359"|"138"|"2012-08-28 19:37:56"|"PROTECS"|"Does anyone have any documentation and/or instructions that explain what PROTECS is and how police agency's are to utilize it. The explanations from Core and DTMB haven't been sufficient for a number of our agencies."|"0"|"1"|"1" +"2360"|"44"|"2012-08-28 21:57:36"|"Re: Passing of Lois Devlin"|"Gary,We all have your center and Lois's family in our thoughts during this time. If your center needs anything at all please don't hesitate to reach out."|"2355"|"1"|"1" +"2361"|"10"|"2012-08-29 08:31:24"|"APCO AWARDS DEADLINE 09-17-12"|"The awards nomination deadline is fast approaching! Please take some time to nominate your 9-1-1 HEROES and send them to me. The forms are on line at miapco.org. I am also looking for committee members - Directors, Supervisors, Dispatchers, IT Staff... if you or someone you know is interested in scoring the nominations this year, send me an email!!PLEASE TAKE THE TIME TO NOMINATE! WE WILL LOOSE THIS PROGRAM IF WE DO NOT GET MORE PARTICIPATION! THANK YOU."|"0"|"1"|"1" +"2362"|"178"|"2012-08-29 12:22:03"|"Reimbursement for ENP certification"|"Checking to see if any agency has language in their dispatchers contract that covers reimbursement for the ENP exam. Thanks!!"|"0"|"1"|"1" +"2363"|"66"|"2012-08-29 12:33:00"|"Re: Reimbursement for ENP certification"|"Eaton covers it, but it's not in the contract."|"2362"|"1"|"1" +"2364"|"177"|"2012-08-29 23:14:02"|"Re: Reimbursement for ENP certification"|"I would be interested in knowing this too. Does anyone cover the expenses of the testing?"|"2362"|"1"|"1" +"2405"|"53"|"2012-09-25 08:56:08"|"Re: Back Up Center Questions"|"Call forwarding here. "|"2404"|"1"|"1" +"2366"|"138"|"2012-08-31 13:26:39"|"NetMotion for mobile computer security"|"We've had some interesting conversation between our center and Terri Smith (ISO for MSP).For the longest time we have been led to believe that by using NetMotion Wireless to connect our system we were in compliance with the CJIS security requirements until September 2013. In talking with NetMotion today they stated they were compliant and sent some white papers that I sent up to Terri. This is her response:\"I have seen their documentation and it can be misleading. If it is not truly an IPSec tunnel, then it is not compliant which means the MDT’s are required to have AA in place today. Netmotion alone does not meet the requirement for AA which is why MSP integrated the RSA token. I know that you are working on an AA solution, please keep me posted on your desired solution and implementation. What agency MDT’s connect via your county so I can make note of them in their respective files.\"Is anyone else in our situation? As of this moment we're looking into secure tokens or going with the Core matrix solution. "|"0"|"1"|"1" +"2404"|"10"|"2012-09-25 08:40:38"|"Back Up Center Questions"|"When you test or move to your back-up center, do you forward your 10-digit lines as well? If so - do you have call forwarding on them or do you call the phone company and have them forwarded? Just wondering how others do it. We have call forwarding on our lines because AT&T refused to forward when our center went down during our upgrade today so I had to purchase call forwarding. Which is fine, but last week they told me I wouldn't need to do that so I was wondering what others do. Thank you"|"0"|"1"|"1" +"2368"|"78"|"2012-08-31 14:54:42"|"Re: NetMotion for mobile computer security"|"Newaygo County is also in discussion with Core for their solution. "|"2366"|"1"|"1" +"2369"|"53"|"2012-09-04 08:36:36"|"Re: NetMotion for mobile computer security"|"Everyone is having to deal with advanced authentication issue. CORE's solution will probably be the cheapest option if you are CORE users. If not, you'll have to investigate tokens. "|"2366"|"1"|"1" +"2475"|"93"|"2012-10-09 13:13:03"|"Re: wage increases for 2013"|"Leelanau County 0% in 2011, 2% in 2012 and 1.5% in 2013. Non-union."|"2440"|"1"|"1" +"2476"|"93"|"2012-10-09 13:18:48"|"Re: overtime on holidays"|"Leelanau County pays 2.5 x regular rate of pay for worked holidays and we have 11 of them."|"2439"|"1"|"1" +"2371"|"134"|"2012-09-06 15:54:28"|"PA 32 Training"|"Am attempting to develop a training plan to meet the new training mandates. Am essentially clear on Module 1 and 2 training, but am unable to locate anything in the Rules that address the topics Module 3 must focus upon.On another note, have turned to SNC for guidance. It would simplify the search if they referenced the Module they satisfy.Thoughts or Guidance"|"0"|"1"|"1" +"2372"|"76"|"2012-09-06 16:21:02"|"Re: PA 32 Training"|"The Module 3 courses aren't specified in the standards as to give the 9-1-1 directors choices in the courses they send to their telecommunicators to. As long as they are approved by the SNC they would qualify for Module 3. Theresa Hart, our new training analyst is currently working with the Dispathcer Training Subcommittee (DTS) chairman and the DTS members to schedule a DTS meeting next month. I don't think adding a notation to courses that qualify as Module 3 coursework would be a problem. We can put this on the DTS agenda with the approval of the DTS chairman (Jeff Troyer). "|"2371"|"1"|"1" +"2373"|"104"|"2012-09-07 10:20:40"|"Headsets"|"Has anyone recently purchased headsets that they are happy with? Preferably something small, light and wire-free? Send responses to tscott@co.montcalm.mi.usThanks Tim"|"0"|"1"|"1" +"2374"|"56"|"2012-09-07 11:13:56"|"Re: Headsets"|"I would like that information as well. We have headsets that work well but they are not wireless, which is the complaint about them."|"2373"|"1"|"1" +"2375"|"64"|"2012-09-07 11:55:00"|"Tow Services"|"Is there a way I can check a tow service licensing with Licensing and Regulations Bureau? Does anyone routinely check the services providing service to a dispatch center? Is there a site that lists whether the service has no insurance? Thank you - From soon to be Benzie County Central Dispatch"|"0"|"1"|"1" +"2376"|"39"|"2012-09-07 12:25:00"|"APCO Conference"|"The annual APCO Fall Conference in Tustin is just around the corner. We have some great sessions planned. Please go to the MiAPCO website for schedule and registration information. The Conference has been SNC approved. Hope to see you all there!"|"0"|"1"|"1" +"2377"|"160"|"2012-09-07 12:30:50"|"Re: Headsets"|"Please also include me, we are looking for wireless that are compatible with radio & 911. thanks. donna@montmorencysheriff.com"|"2373"|"1"|"1" +"2378"|"117"|"2012-09-07 12:44:55"|"Re: Tow Services"|"Ah, this is one of my favoriet topics. Please scroll down the topic list and see the \"wrecker no rotation - preference only\" thread last dated 8-9-12 at 10:10 AM for background, and I'll email you additional info."|"2375"|"1"|"1" +"2379"|"134"|"2012-09-07 12:54:28"|"Re: PA 32 Training"|"Thank You"|"2371"|"1"|"1" +"2380"|"66"|"2012-09-07 13:19:23"|"Re: Tow Services"|"There are actually 35 posts on this topic. Put \"wrecker\" in the search option. If you have no list, the responsibility to make sure they are state compliant falls on the state. Possibly where it should be since I don't believe they share any part of the fee with PSAPs."|"2375"|"1"|"1" +"2384"|"194"|"2012-09-10 14:37:55"|"Re: AT&T concern from Livingston County"|"Tim Smith got to this before I did. Thanks Tim.Our center uses the SunGard CAD system with PageGate interface. PageGate is the application sending copies of call information to public safety recipients who've asked to be on the recipient list.At this writing we do not know what the threshold level is to get yourself blocked. We do know via APCO other 9-1-1 centers in the nation are in the same black-flagged status we are.Don/LVCD"|"2383"|"1"|"1" +"2385"|"133"|"2012-09-10 19:51:48"|"Re: AT&T concern from Livingston County"|"Calhoun County Consolidated Dispatch also uses PageGate with an interface to our CAD System. To date, we have not experienced this however, we do not have a lot of users on the system using AT&T either. "|"2383"|"1"|"1" +"2477"|"20"|"2012-10-10 07:55:31"|"Re: wage increases for 2013"|"Allegan County dispatchers received 2% in 2010. 0% in 2011. 0% in 2012, with furlough hours. 1% in 2013. "|"2440"|"1"|"1" +"2478"|"39"|"2012-10-10 11:50:55"|"MMRMA 911 Director training"|"Just curious, who is attending the training in Mt Pleasant in a few weeks?"|"0"|"1"|"1" +"2479"|"1"|"2012-10-10 12:27:52"|"Re: MMRMA 911 Director training"|"I'm attending"|"2478"|"1"|"1" +"2480"|"53"|"2012-10-10 12:38:16"|"Re: MMRMA 911 Director training"|"Ill be there unless summoned to Lansing. "|"2478"|"1"|"1" +"2481"|"64"|"2012-10-10 12:50:34"|"Re: MMRMA 911 Director training"|"Not aware of it. Could someone send me the info. Thank you rberns@benzieco.net"|"2478"|"1"|"1" +"2406"|"106"|"2012-09-25 12:05:52"|"Re: cell phone traces"|"We ping phones on a regular basis when the police request. We have no specific policy"|"2401"|"1"|"1" +"2407"|"53"|"2012-09-25 12:46:40"|"MCDA Meeting October 5, 2012 @ 10:00 "|"Reminder - October 5, 2012 MCDA meeting is being held at Barry County Central Dispatch,2600 Nashville Rd. Hastings, MI 49058. Hotel recommendation if needed is the Bay Pointe Inn. http://www.baypointeinn.com/"|"0"|"1"|"1" +"2388"|"45"|"2012-09-11 15:19:40"|"Re: Headsets"|"We have used the Plantronics wireless headsets with phone/radio interface for years and like them. Only issues is battery life so we keep spares charging in the dual charger at each workstation."|"2373"|"1"|"1" +"2389"|"56"|"2012-09-12 07:40:04"|"Hillsdale dispatcher opening"|"Hillsdale has 2 part time dispatcher job openings. If you know anyone that would be a good candidate please have them contact us."|"0"|"1"|"1" +"2390"|"57"|"2012-09-12 07:45:01"|"Re: AT&T concern from Livingston County"|"This issue is much bigger than not being able to use a secondary/back-up means of notification to our responders. The bigger problem will come into play when the Text to 9-1-1 interim solution is in place and eventually when NG9-1-1 is implemented. PSAP’s will respond to text messages via an IP address. Essentially what AT&T is saying is that they consider a large quantity of text messages that come from a specific IP address as spam and they then block that IP address from sending messages on their system. This means that a blocked PSAP WILL NOT be able to communicate with a caller via a text reply in an emergency. After hearing about this situation I contacted Roger Hixon the Technical Issues Direct with National NENA. He sits on the EAAC Subcommittee that is working with the FCC on the Interim Texting Solution Rule Making. I explained the situation to him which was the first he had heard of it. I suggested to him that there should be a provision in the rule making that would not allow cellular companies to ‘black list’ or consider a PSAP's IP address as spam and then block them from sending messages. After our conversation he immediately emailed the appropriate AT&T contact (his words not mine) and will be discussing this with the entire EAAC Subcommittee on their conference call today. I will keep you posted if I find out anything further."|"2383"|"1"|"1" +"2391"|"181"|"2012-09-12 11:29:43"|"Ride along observer forms"|"Greetings! I'm looking for a form for my trainee dispatchers to fill out when they go on a ride along with PD/FD/EMS. I don't want it to be a \"free day\" where they just ride around and chit chat. Do any of you have a checklist or observation form that trainees are required to fill out detailing their ride along experience?"|"0"|"1"|"1" +"2392"|"1"|"2012-09-12 13:51:45"|"Re: Ride along observer forms"|"We require that ride-a-longs do a detailed report. Usually a couple pages on a legal pad, turned in immediately after they finish their assignment. Doesn't hurt that the officer reviews it for accuracy. Our people usually do a pretty good job because they like the ride-a-longs."|"2391"|"1"|"1" +"2408"|"104"|"2012-09-25 12:53:26"|"Narrowbanding Pain"|"Montcalm County narrowbanded its VHF radios in mid-August and have experienced an unusual (and unexpected) reduction in radio signal strength. Has anyone else, especially in West MI, experienced similar problems on VHF freqs after narrowbanding? Misery loves company, and we just want to know if we are alone in this sinking boat.Thanks, Timtscott@co.montcalm.mi.us"|"0"|"1"|"1" +"2394"|"181"|"2012-09-13 13:21:42"|"Re: Ride along observer forms"|"Thanks! I'm going to work on an actual form and when it's finished, I'll post it if anyone is interested."|"2391"|"1"|"1" +"2395"|"134"|"2012-09-14 11:52:12"|"Legality of SIP Technology in Dispatch Centers"|"Is Session Initiated Protocol technology approved for use in Michigan Dispatch Centers?"|"0"|"1"|"1" +"2396"|"39"|"2012-09-19 15:01:39"|"Sectors being added to tower addresses"|"I am wondering if anyone else has had this issue. A few months ago, the addresses of cell towers started coming into our 911 calls with a direction and sector added. This creates an issue with verifying the address and takes an extra step in the call taking process. An example: It used to come in as 700 N Gaylord Ave, an address that verifies in our cad, now comes in as 700 N Gaylord Ave W Sector. I have asked Intrado about it but have not had much response from them.Let me know if you have ever had similar issues."|"0"|"1"|"1" +"2397"|"177"|"2012-09-19 16:06:56"|"Re: Sectors being added to tower addresses"|"If we are talking about the same thing, I periodically have that come up. I receive a worksheet that allows me to make changes on how the address appears so that it fits into my configuration. I receive it via e-mail. I make the corrections and send it back via e-mail. So far it has worked for me. My contact person is Carly Riley who is an implementation specialist at Intrado. Her direct tx is 720-494-6237. "|"2396"|"1"|"1" +"2398"|"39"|"2012-09-20 08:51:45"|"Re: Sectors being added to tower addresses"|"I have always filled those forms out without the sector part being in the address. I will contact Intrado again. Thanks."|"2396"|"1"|"1" +"2399"|"104"|"2012-09-20 08:56:42"|"Alternate/Back-up PSAP"|"We're looking to establish a more functional back-up PSAP for Montcalm County, so if anyone in West Michigan has a functional back-up PSAP that we could visit, it would be helpful. Thx, Tim Scott tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"2400"|"45"|"2012-09-20 09:44:06"|"Re: Sectors being added to tower addresses"|"Rich,Contact Bob Currier (mobile)810-300-2308 (work) 810-388-1911 or email bcurrier@intrado.com. If he cannot resolve your issue, he certainly will know who can."|"2396"|"1"|"1" +"2401"|"188"|"2012-09-20 12:56:04"|"cell phone traces"|"does anyone have a policy about tracing cell phone numbers? one problem we run into is that the police are wanting dispatchers to ping cell phones and trace lines because they don't know how."|"0"|"1"|"1" +"2402"|"133"|"2012-09-20 16:28:41"|"Re: Alternate/Back-up PSAP"|"Calhoun has a fully operational back-up PSAP. Just let me know if you want to visit it. It's nothing special but it does work. "|"2399"|"1"|"1" +"2403"|"133"|"2012-09-20 16:30:26"|"Re: cell phone traces"|"Deb - we do it quite often but we don't have a specific process because each NOC requires different information."|"2401"|"1"|"1" +"2409"|"106"|"2012-09-25 13:00:42"|"Re: Narrowbanding Pain"|"We have had some issues in the outlying areas of our county. Not sure if our radio contractor can do anything about it or not"|"2408"|"1"|"1" +"2410"|"45"|"2012-09-25 13:03:01"|"Re: cell phone traces"|"We ping cellular devices all too often. I require a copy of the CAD Event Report for each telco security form faxed in and file them. The CAD must indicate the reason why, who requested, and the disposition. Just in case we have to verify."|"2401"|"1"|"1" +"2411"|"45"|"2012-09-25 13:08:08"|"Re: Narrowbanding Pain"|"Early reports, year plus ago, when narrow banding was just starting, the professionals were writing the coverage footprint would be reduced 15-18% after narrow-banding. The most recent articles are now stating the coverage footprint may, terrain influenced, be as high as 25% reduction! We had signal strength testing completed before narrow-banding for a baseline. Time will tell."|"2408"|"1"|"1" +"2412"|"53"|"2012-09-25 13:17:46"|"Re: Narrowbanding Pain"|"We were told to expect a 20% decrease in coverage, strength and volume. We are experiencing all of these on the outer edges of our coverage areas. I am putting in additional paging antennas and a CAD paging interface to send calls to cell phones or alpha numberic pagers for the volunteer fire departments in an effort to help until I can replace this VHF system in a few years. "|"2408"|"1"|"1" +"2413"|"5"|"2012-09-25 16:12:36"|"Re: MCDA Meeting October 5, 2012 @ 10:00 "|"I checked with Bay Pointe today and the entire resort is booked for a corporate event... :( "|"2407"|"1"|"1" +"2414"|"90"|"2012-09-26 10:50:01"|"Re: Narrowbanding Pain"|"Hillsdale County also experienced a large reduction in coverage when frequencies were switched to narrowband. We can't assign an exact percentage to the change. Unlike Jim, I wasn't smart enough to have measurements taken before the change. We can count the complaints however and those have gone way up!"|"2408"|"1"|"1" +"2415"|"170"|"2012-09-26 11:22:59"|"Re: MCDA Meeting October 5, 2012 @ 10:00 "|"Alfresco Suites in Hastings is offering an acceptable government rate."|"2407"|"1"|"1" +"2416"|"53"|"2012-09-28 13:27:38"|"MCDA Meeting October 5, 2012 @ 10:00"|"Wanted to mention that Tim Smith has arranged for Paul Rzeznik from AT&T to present at the meeting. Below is a piece of what they plan to present on emerging technology..Our industry experts will offer insights into some of the technologies currently being deployed across a variety of agencies and provide background for helping you develop cohesive strategies for current and future technology requirements. • SMS to 9-1-1 – The industry is evolving to meet changing communication methods from voice to data. Learn more about current trials and some of the realities of SMS to 9-1-1.• SMART911 – Learn how enhancing information sharing among agencies and citizens can positively impact Public Safety.• LTE/Broadband – Discuss the goals of FirstNet, legislation changes and industry strategies to help Public Safety agencies coordinate resources, systems and assetsAT&T understands the unique challenges faced by Public Safety.We deliver a comprehensive suite of solutions designed to meet the broad scope of the needs of Public Safety, from call to car to crisis.Our Emerging Technology experts will share with you how AT&T is helping state and local government agencies to optimize and innovate, so they can concentrate on the work that really matters."|"0"|"1"|"1" +"2417"|"53"|"2012-09-29 18:45:58"|"Re: MCDA Meeting October 5, 2012 @ 10:00 "|"Next best thing would be Grand Rapids or Charlotte. Both have a holiday inn express. "|"2407"|"1"|"1" +"2418"|"151"|"2012-10-01 11:08:32"|"FTO Program"|"Does anyone have a good FTO program for new dispatchers? If you do and are willing to share please e-mail me at a.martin@missaukeesheriff.net thanks for the help. Andrea"|"0"|"1"|"1" +"2419"|"151"|"2012-10-01 11:08:57"|"FTO Program"|"Does anyone have a good FTO program for new dispatchers? If you do and are willing to share please e-mail me at a.martin@missaukeesheriff.net thanks for the help. Andrea"|"0"|"1"|"1" +"2420"|"170"|"2012-10-01 11:55:25"|"Promtional Exam - Written"|"A few months back I posted a inquiry regarding I/O Solutions for promotional testing. Update... we recently completed our supervisor testing using I/O Solutions for the written exam. It was a postive experience. A list of study references were provided by the vendor, the exam costs were $75.00 per candidate, and the tests were taken online under our control over a period of two days. The test prompted a 50% pass/fail ratio. I post a vendor link future reference. http://www.iosolutions.org/Products_and_Services/OTS/Dispatch_Supervisor_Promotional_Exam.aspx"|"0"|"1"|"1" +"2421"|"5"|"2012-10-03 10:59:28"|"Training & Schedules"|"When you send people to training, do you just adjust their regularly scheduled hours to accomodate it? Especially out-of-town training and people on night shifts... thanks!"|"0"|"1"|"1" +"2423"|"53"|"2012-10-03 11:11:58"|"Re: Training & Schedules"|"If the employee is going to short $$ due to rescheduling to attend, I give them the choice to be short pay or make it up on a ride along or something. Generally speaking we have enough overtime going around that they are rarely short money which seems to be the biggest concern. "|"2421"|"1"|"1" +"2424"|"163"|"2012-10-03 12:45:58"|"Emergency Management"|"Does anyone have a written policy coverning just Emergency Management and when to call them out. I am looking for something besides a fire department requesting them. Thank You"|"0"|"1"|"1" +"2425"|"45"|"2012-10-03 12:58:41"|"Director Replacement Announcement"|"It is with great pleasure and excited anticipation that I announce my highly capable replacement as director of Clinton County Central Dispatch, Mrs. Christine Collom. Chris will be taking over December 3, 2012, and working with me until by retirement at the end of the year."|"0"|"1"|"1" +"2426"|"163"|"2012-10-03 13:05:04"|"Re: Director Replacement Announcement"|"Great Choice Jim! Congrats to both you and Chris."|"2425"|"1"|"1" +"2427"|"25"|"2012-10-03 13:06:44"|"Re: Director Replacement Announcement"|"Awesome choice for Clinton County! Congrats Chris. "|"2425"|"1"|"1" +"2428"|"95"|"2012-10-03 13:10:22"|"Re: Director Replacement Announcement"|"Congratulations to Chris and good luck to Jim (he can rest easy now)"|"2425"|"1"|"1" +"2429"|"39"|"2012-10-03 13:10:56"|"Re: Director Replacement Announcement"|"Congratulations Chris and Clinton County! Chris Collom Clinton County...a lot of C's!"|"2425"|"1"|"1" +"2430"|"104"|"2012-10-03 13:12:55"|"Re: Director Replacement Announcement"|"OUTSTANDING!!! Congrats to Chris and Good Luck to Jim. Who is taking Isabella now?"|"2425"|"1"|"1" +"2431"|"32"|"2012-10-03 13:14:29"|"Re: Director Replacement Announcement"|"Congratulations to Jim & Chris!!"|"2425"|"1"|"1" +"2432"|"101"|"2012-10-03 13:15:00"|"Re: Director Replacement Announcement"|"Congrats to you both!!"|"2425"|"1"|"1" +"2433"|"90"|"2012-10-03 13:19:08"|"Re: Director Replacement Announcement"|"Congratulations Chris and good luck to Jim as he takes a well deserved retirement after a job well done for Clinton County, for the MCDA and for all the individual help to the rest of us! "|"2425"|"1"|"1" +"2434"|"90"|"2012-10-03 13:24:24"|"Re: Emergency Management"|"As a central dispatch director who also wears the emergency management hat, our dispatchers are instructed to call me or one of my associates on the Emer Mgt side on all large scale events and let us make the call as to when to respond instead of waiting to be requested. "|"2424"|"1"|"1" +"2435"|"24"|"2012-10-03 13:28:17"|"Re: Director Replacement Announcement"|"Wonderful choice, congratulations to both of you!"|"2425"|"1"|"1" +"2436"|"181"|"2012-10-03 13:37:34"|"Re: Director Replacement Announcement"|"Congratulations to both of you! "|"2425"|"1"|"1" +"2437"|"70"|"2012-10-03 14:14:52"|"Re: Director Replacement Announcement"|"congrats to both of you"|"2425"|"1"|"1" +"2438"|"188"|"2012-10-03 14:46:51"|"Re: Emergency Management"|"how does that go with the agencies that are handling the scene? "|"2424"|"1"|"1" +"2439"|"39"|"2012-10-03 15:12:21"|"overtime on holidays"|"I am curious to what other agencies pay their staff for working holidays. We currently pay time and a half plus they get 8 hours of straight holiday pay. if they are working a 12 hour shift, they get double time and a half for 8 hrs and time and a half for 4. How does your agency compensate for holidays? What if someone that wasnt scheduled for a holiday gets called in? Do they get more then those schedueled? Does your agency pay the employees birthday as a holiday?Thanks"|"0"|"1"|"1" +"2440"|"39"|"2012-10-03 15:15:03"|"wage increases for 2013"|"Looking to find out what % of wage increases agencies have agreed to for next year. If you can give me what was received in the last 2 years and what is approved for next year. Thanks"|"0"|"1"|"1" +"2441"|"73"|"2012-10-03 15:24:48"|"Re: wage increases for 2013"|"2010 2.50%2011 2.75%The past two years were the last two years of a four year union contract. Admin did not come close to those raises.2012 0.75%This is the first year of the next four year contract.2013 1.00%2014 1.25%2015 1.50%"|"2440"|"1"|"1" +"2442"|"38"|"2012-10-03 15:24:55"|"Re: wage increases for 2013"|"We recently signed a five year agreement with POAM @ 2% per year. Lloyd"|"2440"|"1"|"1" +"2443"|"38"|"2012-10-03 15:26:54"|"Re: overtime on holidays"|"We do same as you Rich. If they get called in, same structure applies. NO on Birthdays.."|"2439"|"1"|"1" +"2444"|"75"|"2012-10-03 15:28:53"|"Re: wage increases for 2013"|"2011=0%,2012=0% and 2013=0% FOP"|"2440"|"1"|"1" +"2445"|"177"|"2012-10-03 15:29:51"|"Re: wage increases for 2013"|"Lenawee has not had a raise since 2007. The non-supervisory is up for renewal January 1, but they have not sat down at the table yet. POAM"|"2440"|"1"|"1" +"2446"|"177"|"2012-10-03 15:33:16"|"Re: overtime on holidays"|"We are on 12 hour shifts. Everyone who works a holiday makes time and half. If the holiday falls on a pass day, they get 8 hours of straight time. If they are called in on a holiday, they make the same as those scheduled at the time and half rate. We do not get any extra compensation for our birthdays. We get 11 1/2 holidays on the even years and 10 1/2 on the odd years."|"2439"|"1"|"1" +"2447"|"193"|"2012-10-03 15:33:48"|"Re: overtime on holidays"|"Roscommon Co's Union contract has the following for Holidays Worked. \"Employees who work on a paid holiday shall be paid two and one-half (2 1/2) times their regular rate for hours worked on that holiday.\" This is in additon to the eight (8) hours pay at regular rate, all dispatchers recieve. Note we have only nine (9) recognized holidays in the contract. Employees are more likely to work the holiday then to take it off or call in. "|"2439"|"1"|"1" +"2448"|"86"|"2012-10-03 16:11:28"|"Re: wage increases for 2013"|"Iosco dispatchers have not received a wage increase for the last 3 years, and nothing in the future"|"2440"|"1"|"1" +"2449"|"27"|"2012-10-03 20:17:39"|"Re: overtime on holidays"|"Isabella County: time and half for a worked holiday plus 12 hours of holiday pay. 10 holidays.. no birthday. If called in on a holday they are paid double time plus the 12 hour holiday."|"2439"|"1"|"1" +"2450"|"151"|"2012-10-04 07:17:03"|"Re: Training & Schedules"|"I djust their schedule so that it does not effect their days off. We do not get OT for training it is straight time. So the employees appreciate still having their days off and training being part of the 40 hr week. Once in a while I cannot do this but it usually works out. Andrea"|"2421"|"1"|"1" +"2451"|"151"|"2012-10-04 07:20:17"|"Re: wage increases for 2013"|"Missaukee has a 2% increase for 2012/13/14. Their contract was negotiated through POLC."|"2440"|"1"|"1" +"2452"|"151"|"2012-10-04 07:29:26"|"Re: overtime on holidays"|"Missaukee County the employee has to work their last scheduled day and their next scheduled day after the holiday to receive 8 hrs holiday pay. If they work on a holiday they receive 1 1/2 their rate of pay plus 8 hr of holiday pay."|"2439"|"1"|"1" +"2453"|"151"|"2012-10-04 07:31:30"|"Re: Director Replacement Announcement"|"Congratulations Chris and good luck to you Jim in your much deserved retirement. We will miss you!"|"2425"|"1"|"1" +"2454"|"32"|"2012-10-04 07:36:01"|"Re: overtime on holidays"|"Gratiot County: 12 hr shifts,time and half paid on all worked holidays (12.5 holidays)employee is also paid a seperate holiday check of 100 accrued hrs @ base rate on the 1st week in Dec. No Birthday Holiday. If called in on a holiday, double time for hours worked. Non-Union here."|"2439"|"1"|"1" +"2455"|"90"|"2012-10-04 07:48:47"|"Re: wage increases for 2013"|"Hillsdale County: 2011 - 0%, 2012 - 0%, 2013 - 1% (2013 is final year of current contract-GELC) Administration - no increase since 2006. All staff have a net decrease in earnings with steep increases in health insurance rates and co-payments."|"2440"|"1"|"1" +"2456"|"10"|"2012-10-04 07:56:01"|"Re: overtime on holidays"|"SERESA pays 12 holidays at eight hours straight time in an extra check every November and then Christmas Eve, Christmas Day, New Year's Eve and Day are paid again double time for each hour worked if the full shift is worked."|"2439"|"1"|"1" +"2457"|"10"|"2012-10-04 07:57:29"|"Re: wage increases for 2013"|"No raises here thru 2014... none since 2010"|"2440"|"1"|"1" +"2458"|"206"|"2012-10-04 08:21:01"|"Re: overtime on holidays"|"CCE has the same rules as Missaukee County. However, if the employee works over time on the holiday, it's time and a half of their holiday pay rate, or 2.25 times their regular hourly rate. The 8 hours they earn for working their scheduled shifts before and after the holiday are held and paid out twice a year, the first just before Christmas and the second immediately after the New Year. We currently recognize 9 holidays. Birthdays were just added with the last contract negotiations, but we're hoping to trade that for a different holiday due to the additional tracking requirements for birthdays. "|"2439"|"1"|"1" +"2459"|"188"|"2012-10-04 10:02:31"|"Re: wage increases for 2013"|"Menominee County 2011 2%, 2012 2%, 2013 2%. They signed their contract before the health care premium increase so they negotiated 11% for 2012, 12% for 2013, and 12.5% for 2014. "|"2440"|"1"|"1" +"2460"|"39"|"2012-10-04 13:21:05"|"IT ( Geek Squad) salary"|"One more question for the braintrust! If you have a IT person on staff that is not shared with other departments, please send me their salary amount. For those that do not have their own IT, if you know what you pay to contract out services annually, I would be interested in that also.Thanks!"|"0"|"1"|"1" +"2461"|"188"|"2012-10-04 13:36:39"|"Re: overtime on holidays"|"Menominee County 8 hours holiday pay for FTE, 4 hours for PTE unless PTE works then they get 8 hours. 10 and 8 hour shifts at time and a half if you work. 11 holidays a year. No birthday. "|"2439"|"1"|"1" +"2462"|"188"|"2012-10-04 13:38:23"|"Re: overtime on holidays"|"Menominee County, just in case you didn't read between the lines.....LOL.....If you work you get the holiday pay at straight time, and the overtime with shift differential. If you don't work, it's just straight time for holiday pay"|"2439"|"1"|"1" +"2463"|"70"|"2012-10-04 13:48:00"|"Re: wage increases for 2013"|"Lapeer has not received a raise for the last 4 year and will not for the next 2 years."|"2440"|"1"|"1" +"2464"|"160"|"2012-10-04 14:09:30"|"Re: IT ( Geek Squad) salary"|"We have a contractual person as our IT, they cover us 24/7 if needed and we pay 9,950.00 a year.however, they do cover the sheriff ofc, jail & 911 center."|"2460"|"1"|"1" +"2465"|"178"|"2012-10-04 14:48:15"|"Re: wage increases for 2013"|"St Clair County Central dispatchers have received no wage increase since 2008. There current contract expired in June 2012. They were offered no wage increase of any kind and were told they were going to start paying a monthly share of their insurance premiums. They rejected the contract offer and are headed towards mediation."|"2440"|"1"|"1" +"2466"|"185"|"2012-10-04 15:21:02"|"Re: IT ( Geek Squad) salary"|"Hmmm, being the IT (Geek Squad) Director and the PSAP Director, should I get double pay?"|"2460"|"1"|"1" +"2467"|"25"|"2012-10-04 19:30:12"|"Re: wage increases for 2013"|"CCE Central Dispatch2010 = 2%2011 = 2%2012 = 2%We are currently preparing for contract negotiations."|"2440"|"1"|"1" +"2468"|"177"|"2012-10-04 21:44:41"|"Re: Training & Schedules"|"I handle ours in Lenawee the same as Andrea described."|"2421"|"1"|"1" +"2469"|"95"|"2012-10-08 07:10:59"|"MCDA elections"|"We will be holding our elections for Secretary and SNC rep at the December MCDA meeting in Monroe County on December 14th. Steve Lesse is coordinating nominations. Please get any nominations to him by November 1, 2012. Additionally we will have absentee ballots available this year. If you will not be able to attend and would like to vote, send me an email and we will get a ballot to you. Ballots should be mailed back to me no later than December 7th. The sealed absentee ballots will be opened at the December meeting and included in the vote tally. Also I am intereseted in being the SNC rep in 2013. Thanks Tim Smith"|"0"|"1"|"1" +"2470"|"44"|"2012-10-08 12:38:30"|"Re: wage increases for 2013"|"Barry County dispatchers received 0% in 2011, 1% in 2012, and 2013 is currently being negotiated."|"2440"|"1"|"1" +"2471"|"44"|"2012-10-08 12:40:30"|"Re: overtime on holidays"|"Barry County pretty much does it the way you do it Rich, if you work it you get time and 1/2 and if you don't you get 8 hours straight time pay. Birthdays are not a holiday."|"2439"|"1"|"1" +"2472"|"32"|"2012-10-08 13:28:17"|"Re: wage increases for 2013"|"Gratiot County:2011: 2.5%2012: 2.0%2013: 0%"|"2440"|"1"|"1" +"2482"|"62"|"2012-10-10 13:08:00"|"Re: MMRMA 911 Director training"|"I'm attending."|"2478"|"1"|"1" +"2483"|"80"|"2012-10-10 13:23:17"|"Re: MMRMA 911 Director training"|"I'll be there for the Dr. Forsberg presentation. Michelle Katt will attend the entire conference."|"2478"|"1"|"1" +"2484"|"17"|"2012-10-10 22:23:55"|"Re: MMRMA 911 Director training"|"I will be there. FYI, Class is full I believe also.Here is MMRMA link: http://www.mmrma.org/training/index.php"|"2478"|"1"|"1" +"2485"|"17"|"2012-10-10 22:30:54"|"Re: overtime on holidays"|"Same as your's Rich, Holiday = 8-Hours Regular time, OT for hours worked, no additional for call-in. Loose Holiday pay if scheduled to work 2-days prior to or after holiday and call in. Birthdays are Paid Holidays."|"2439"|"1"|"1" +"2486"|"151"|"2012-10-11 07:10:59"|"Re: MMRMA 911 Director training"|"I was not aware of this training either could I also get some information? I do not see anything in the MCDA training section. Thanks Andrea"|"2478"|"1"|"1" +"2487"|"56"|"2012-10-11 07:42:19"|"Re: MMRMA 911 Director training"|"myself and Doug will both be there."|"2478"|"1"|"1" +"2488"|"150"|"2012-10-11 10:31:35"|"TTY/TDD"|"I'm trying to revise training for the TTY/TDD modules. I have searched NENA and APCO for materials and have had no luck other than some very basic information. Can anyone point me to some updated training materials?"|"0"|"1"|"1" +"2489"|"45"|"2012-10-11 12:26:03"|"Re: MMRMA 911 Director training"|"Supervisor Scott Walton will be attending from Clinton County. "|"2478"|"1"|"1" +"2491"|"117"|"2012-10-11 13:24:18"|"Re: TTY/TDD"|"See http://www.nena.org/?OperationsStandards"|"2488"|"1"|"1" +"2492"|"150"|"2012-10-11 16:49:42"|"Re: TTY/TDD"|"Thank you"|"2488"|"1"|"1" +"2493"|"39"|"2012-10-15 14:01:26"|"Using MPSCS for LEIN connection"|"I have been asked by my Systems Administrator to ask the group if anyone is connecting to the LGnet for LEIN through a MPSCS microwave. We currently are, but being asked to find a new connection and looking to see who else does it this way or did and what they went to if they changed.Thanks, Rich"|"0"|"1"|"1" +"2494"|"34"|"2012-10-15 14:19:06"|"Re: MMRMA 911 Director training"|"Myself and Mary Krohn from Huron.Burt Eichler"|"2478"|"1"|"1" +"2495"|"75"|"2012-10-15 15:05:00"|"Re: MMRMA 911 Director training"|"I plan on attending"|"2478"|"1"|"1" +"2496"|"150"|"2012-10-17 08:15:27"|"Training Opportunity."|"The Michigan State Police Regional Communications centers will be hosting three Dispatcher Training courses in the Lansing Area. PowerPhone’s “Protecting Law Enforcement Responders” ( PWH 200908A) PowerPhone’s “Non-Emergency Call Handling” (PWH 200603) and MACNLOW’s “Building Exceptional Dispatch Teams” (MNA 200811A). These classes will be held at the beautiful Lansing Lexington Hotel on November 27th through the 29th. Class size is limited to 30 seats. For more information or to register contact Brian K McEachern at the Negaunee Regional Communications Center. (906) 475-1121 or McEachernB@michigan.gov"|"0"|"1"|"1" +"2497"|"181"|"2012-10-17 11:48:05"|"Career Day presentation"|"I'm putting together a Career Day presentation for about 2000 area high school students. If anyone has any good quality, high res photos of their centers or equipment that I can use, please email them to me at kattm@baycounty.net. I'm interested in stats (# of emergency calls in 2011, # of dispatchers, etc)if you care to share!"|"0"|"1"|"1" +"2498"|"133"|"2012-10-17 19:21:16"|"CCCDA Deputy Director Posting"|"Calhoun County Consolidated Dispatch Authority (CCCDA) is accepting applications for Deputy Director thru November 8th, 2012. Under the general supervision of the Executive Director, the Deputy Director serves as the operations manager for the Consolidated Dispatch Center and acts for the Executive Director in his/her absence. The Deputy Director performs the following primary job responsibilities: assists in the administration and operation of the Calhoun County Consolidated Dispatch Authority (CCCDA); oversees the day-to-day aspects of the dispatch center; including the supervision of dispatch supervisors and emergency telecommunicators; provides administrative support functions for the Executive Director; provides guidance support to staff; prepares and compiles reports; provides support for training and education; assists in development and administers the Quality Assurance Program; assists the Executive Director in implementing and administering dispatch center policies and procedures. For further information regarding this position and application process, please visit our website at www.calhouncounty911.org. "|"0"|"1"|"1" +"2499"|"177"|"2012-10-18 06:33:57"|"Phone/Radio Recording Systems"|"We currently contract with the DSS Corporation for recording services. Our 5 year contract is up for renewal. Is anyone using the quality assessment program? I would like to hear from agencies that use that feature and get your opinion of it. Please respond here or e-mail me at david.aungst@lenawee.mi.us"|"0"|"1"|"1" +"2500"|"56"|"2012-10-18 07:12:12"|"Re: Phone/Radio Recording Systems"|"We use the QA part in Hillsdale. The Supervisors do 2 fire, 2 Law, 2 EMS a month for each dispatcher. We use it for learning/training purposes not for disciplinary."|"2499"|"1"|"1" +"2501"|"39"|"2012-10-18 07:51:07"|"Overtime log"|"I believe most centers use a overtime log to keep track of OT worked. Do you allow OT that is done for attending a meeting, training, teaching a training class etc to be logged in the OT log or is it just OT earned while sitting a dispatch console? "|"0"|"1"|"1" +"2502"|"53"|"2012-10-18 08:29:50"|"Re: Overtime log"|"Only overtime worked at the console 'counts' for the log. "|"2501"|"1"|"1" +"2503"|"193"|"2012-10-18 08:38:13"|"Re: Overtime log"|"Only Overtime worked on the consoles is logged for scheduling & mandation at this time - Roscommon Co"|"2501"|"1"|"1" +"2504"|"148"|"2012-10-18 08:43:45"|"Re: Overtime log"|"We use any overtime worked for the overtime log. Our contract reads \"list of equalized hours the employee was required to be a physical representative of the Employer\"."|"2501"|"1"|"1" +"2505"|"64"|"2012-10-18 10:39:46"|"Narrowbanding Cost"|"Is any Central Dispatch Center paying for the narrowbanding of all the public safety radios in their County?"|"0"|"1"|"1" +"2506"|"95"|"2012-10-18 10:50:43"|"Re: Narrowbanding Cost"|"In Ottawa County we are not paying for the equipment, but we are paying for the reprogramming of the radios."|"2505"|"1"|"1" +"2507"|"106"|"2012-10-18 10:55:10"|"Re: Overtime log"|"Only console time"|"2501"|"1"|"1" +"2508"|"106"|"2012-10-18 10:56:32"|"Re: Narrowbanding Cost"|"In Ionia County we pay for our radio equipment only. Each agency pays for their own equipment narrow banding "|"2505"|"1"|"1" +"2509"|"39"|"2012-10-18 10:59:31"|"Net Motion Server"|"Net motion, for those that do not have it, is software that manages the in car connection for MCT's. It helps keep the applications open in areas of no service or switch between connections that would give the MCT the best speed. Does anyone know if this software and the server it is on considered a allowable 911 expense?"|"0"|"1"|"1" +"2510"|"66"|"2012-10-18 11:07:18"|"Re: Net Motion Server"|"I think it falls under the catagory of Mobile Data \"Systems\" defined on the list. It also serves as a partial solution to CJIS requirements too. I can't think of a reason it would not be allowable."|"2509"|"1"|"1" +"2511"|"104"|"2012-10-18 11:34:20"|"Re: Narrowbanding Cost"|"In Montcalm County, we pay for our own equipment, and every other agency pays for their own equipment.Tim"|"2505"|"1"|"1" +"2512"|"177"|"2012-10-18 13:08:23"|"Re: Overtime log"|"We use only console time."|"2501"|"1"|"1" +"2513"|"177"|"2012-10-18 13:10:11"|"Re: Narrowbanding Cost"|"Lenawee is the same as Montcalm and Ionia."|"2505"|"1"|"1" +"2514"|"101"|"2012-10-18 17:44:47"|"Re: Narrowbanding Cost"|"Van Buren was fortunate to receive an AFG grant to cover the cost of narrowbanding. They included us in the application. We are investing dollars in infrasture enhancements to cover the weak spots that we are encountering. "|"2505"|"1"|"1" +"2515"|"64"|"2012-10-19 08:05:33"|"Travel and Food"|"What does your center provide for meal costs during training and travel. Do you provide a check with a fixed amount for the food expense, do you reimburse based on a receipt. Is ther a county established amount for the three meals and does the amount differ if general funds are used versus state training funds...we are in negotiations...."|"0"|"1"|"1" +"2516"|"39"|"2012-10-19 08:14:33"|"Re: Travel and Food"|"We have a visa card the employee takes. We currently do not have limits but we ask them to be reasonable and has not been abused as of yet. If they do not have the credit card, we reimburse. We make all reservations and get state rate. We have a vehicle they use, but if it is not available, they get paid the IRS mileage amount."|"2515"|"1"|"1" +"2517"|"2"|"2012-10-19 08:15:35"|"Re: Travel and Food"|"The county reimburses us .40/mile. Breakfast & lunch are reimbursed up to $6.00, dinner is $12.00. Must have receipts."|"2515"|"1"|"1" +"2518"|"66"|"2012-10-19 08:17:13"|"Re: Travel and Food"|"Breakfast 8, Lunch 10, Dinner 22. IRS rate for mileage. No receipt necessary."|"2515"|"1"|"1" +"2519"|"179"|"2012-10-19 08:17:17"|"Re: Travel and Food"|"We do reimbursements, and only if they provide and itemized receipt. The rates are $10 for Breakfast, $10 for lunch and $22 for dinner. Mileage is also reimbursed at .50 a mile, as we do not have a vehicle to provide. "|"2515"|"1"|"1" +"2520"|"178"|"2012-10-19 08:38:13"|"Re: Travel and Food"|"For lunch we supply them with a peanut butter sandwich. Jelly is not authorized. For transportation we give them a unicycle. If those are not available we them reimburse them $7 for breakfast,$11 for lunch and $18 for dinner.Transportation is usually a county owned car/van with gas paid for by county."|"2515"|"1"|"1" +"2521"|"163"|"2012-10-19 09:05:57"|"Re: Travel and Food"|"I love the PBJ idea!!! lol"|"2515"|"1"|"1" +"2522"|"32"|"2012-10-19 09:41:22"|"Re: Overtime log"|"Our is like the mojority...console time only."|"2501"|"1"|"1" +"2523"|"32"|"2012-10-19 09:45:04"|"Re: Narrowbanding Cost"|"We pay for the reprogramming of the radios."|"2505"|"1"|"1" +"2524"|"32"|"2012-10-19 09:54:24"|"Re: Travel and Food"|"In Gratiot County if a pool veh is not available they are then re-embursed @ the mileage rate of 51 cents. Meals are re-embursed with reciept ."|"2515"|"1"|"1" +"2525"|"106"|"2012-10-19 10:13:33"|"Re: Travel and Food"|"In Ionia breakfast $5 / lunch $6 / Supper $13. Mileage is .555 no vehicle provided alcoholic beverages and tips not reimbursed. I tried the theory there is a sandwich in every can but the county administrator saw through my plan."|"2515"|"1"|"1" +"2526"|"39"|"2012-10-19 11:21:47"|"chairs"|"The never ending quest to find a great dispatch chair that doesnt require a loan to pay for. Looking for info on chair companies and models you have tried and liked and disliked. Prefer ones that let you try before you buy. "|"0"|"1"|"1" +"2528"|"133"|"2012-10-19 11:41:05"|"Re: Travel and Food"|"Mileage is reimbursed based on the IRS mileage rate. Meals are reimbursed with an itemized receipt. We do not have caps on the meals since it drastically can differ depending on where you are at. Our policy refers to \"reasonable and necessary\" meal costs and individuals do not abuse it."|"2515"|"1"|"1" +"2529"|"133"|"2012-10-19 11:42:48"|"Re: Narrowbanding Cost"|"We paid for the reprogramming of all equipment."|"2505"|"1"|"1" +"2530"|"170"|"2012-10-19 11:48:46"|"Re: chairs"|"Rich, recently went through that process. After numerous efforts the only acceptable product we found is manufactured by Concept Seating vendored by Thomas Shelby & Co. (419-394-3377) This chair is a 24x7 intensive use product warrantied for 6 years. You are right they are not cheap @ $1,400 ea. for the tall back model. We tried lesser products for about $750 ea (1 yr warranty) but found they just don't hold up You can view the chairs on the web search Concept Seating. "|"2526"|"1"|"1" +"2531"|"170"|"2012-10-19 13:16:50"|"Re: Travel and Food"|"In Monroe, mileage is IRS rate based presently .555. Meals are reimbursed from requied receipts max @ $8.00 for breakfast, $12.00 for lunch, $20.00 for dinner."|"2515"|"1"|"1" +"2532"|"32"|"2012-10-19 14:09:34"|"Re: chairs"|"Rich,The last 3 chairs that we purchased(last Nov) and were allowed to demo them for a week w/o any obligations were from NBS out of Bay City, they are an authorized Steelcase dealer,chairs are delivered ready to go. 989-895-8574..ask for Mark Badour. www..navbus.com I have no complaints..about $1200 chair.Mark"|"2526"|"1"|"1" +"2533"|"66"|"2012-10-19 14:30:33"|"OSSI e Citation"|"Is anyone using this?"|"0"|"1"|"1" +"2534"|"25"|"2012-10-19 14:39:05"|"Re: OSSI e Citation"|"We are planning on it - preliminary project in the works now."|"2533"|"1"|"1" +"2535"|"181"|"2012-10-19 14:54:03"|"ProQA EMD"|"Pros? Cons? We are looking to get away from Powerphone EMD and are very interested in ProQA, especially since it has the backing of MMRMA. Are you happy with it? Do your calltakers like it? Is it user-friendly? Powerphone feels cumbersome to me..."|"0"|"1"|"1" +"2536"|"143"|"2012-10-19 14:59:12"|"Re: OSSI e Citation"|"We are using it in Muskegon County. "|"2533"|"1"|"1" +"2537"|"3"|"2012-10-19 15:07:24"|"Re: ProQA EMD"|"Berrien 911 went to ProQA about a year ago. It really improved execution and consistency of determinent assignment. The AQUA component helped us ramp up the volume of reviews and input back to the call-taker."|"2535"|"1"|"1" +"2538"|"86"|"2012-10-19 15:14:31"|"Re: chairs"|"Good Luck with Thomas Shelby & Co, have been tyring to get replacement parts on a company that went Chapter 13, and no help from Thomas Shelby in over a year. It's sell and no service. "|"2526"|"1"|"1" +"2539"|"53"|"2012-10-20 08:07:08"|"Re: ProQA EMD"|"Michelle we love it. Come visit me and you see it, use it and chat with the dispatchers about it. "|"2535"|"1"|"1" +"2540"|"53"|"2012-10-20 08:07:28"|"Re: ProQA EMD"|"Michelle we love it. Come visit me and you see it, use it and chat with the dispatchers about it. "|"2535"|"1"|"1" +"2541"|"53"|"2012-10-20 08:08:41"|"Re: chairs"|"I have had same issues as Bob. "|"2526"|"1"|"1" +"2542"|"183"|"2012-10-22 09:37:20"|"Re: ProQA EMD"|"Alpena CD has been using the Priority EMd protocols for a couple of years. We just started the automated ProQA in the past 6 months. A bit of a learning curve for a couple of my more set-in-their-ways dispatchers, but other than that it works great."|"2535"|"1"|"1" +"2543"|"183"|"2012-10-22 09:48:01"|"Re: Emergency Management"|"I wear two hats as the 911 Director and County Emergency Manager (with no staff on the EM side). All of our policies and procedures are set up so that if the event calls for it (i.e. size, location, etc. the dispatchers know to call me)."|"2424"|"1"|"1" +"2544"|"183"|"2012-10-22 09:49:47"|"Re: Emergency Management"|"The on-scene agencies run the event, the EM supports. easiest rule of thumb is whenever central dispatch cannot handle a request for support from the Incident Commander - call the EM."|"2424"|"1"|"1" +"2545"|"163"|"2012-10-22 09:56:17"|"Re: OSSI e Citation"|"We use it."|"2533"|"1"|"1" +"2546"|"101"|"2012-10-22 14:33:20"|"Re: chairs"|"We have tried Steve BretzUS Account Manager 517 420 4949Steve.bretz@ergocentric.comI have a dispatcher in one and the support staff in them. They do like them."|"2526"|"1"|"1" +"2547"|"117"|"2012-10-23 07:03:34"|"Re: chairs"|"We use these http://www.ironhorseseating.com/index_high.htmlWe have had 2 chairs that needed repairs in the past year. They quickly sent the required parts and/or repaired the chair under warranty and handled all the shipping required."|"2526"|"1"|"1" +"2548"|"117"|"2012-10-23 07:06:48"|"Re: Narrowbanding Cost"|"Arenac County Central Dispatch paid for the re-programming. Any radios that were overlooked by the individual agencies in the re-programming project were paid by the agency."|"2505"|"1"|"1" +"2549"|"117"|"2012-10-23 07:08:16"|"Re: Overtime log"|"Any time that is paid at the overtime rate (excluding holiday pay at X1.5) is logged."|"2501"|"1"|"1" +"2550"|"181"|"2012-10-23 09:03:17"|"Re: ProQA EMD"|"Thanks, everyone! I will definitely come see you, Lisa!"|"2535"|"1"|"1" +"2551"|"193"|"2012-10-23 12:04:01"|"MOU for alternate 911 center"|"Roscommon is looking for a good MOU template to use for putting our alternate 911/EOC site at a Road Commission facility. If you can share please e-mail me, NettleE@roscommoncounty.net "|"0"|"1"|"1" +"2552"|"193"|"2012-10-23 12:04:10"|"MOU for alternate 911 center"|"Roscommon is looking for a good MOU template to use for putting our alternate 911/EOC site at a Road Commission facility. If you can share please e-mail me, NettleE@roscommoncounty.net "|"0"|"1"|"1" +"2724"|"133"|"2012-12-19 22:00:29"|"Re: Leonard Norman- Retirement"|"Congrats Leonard - it is well deserved! Thank you for your dedication to 9-1-1. (Katt - thanks for letting us know!)"|"2718"|"1"|"1" +"2725"|"197"|"2012-12-19 22:08:06"|"Re: Calhoun Deputy Director Position"|"Congrats, Rich!"|"2723"|"1"|"1" +"2723"|"133"|"2012-12-19 21:58:05"|"Calhoun Deputy Director Position"|"I am pleased to announce that Rich Feole has been selected to follow in Jill Fish’s footsteps as CCCDA’s next Deputy Director. Congratulations Rich and thanks to all of our applicants!"|"0"|"1"|"1" +"2555"|"44"|"2012-10-23 16:59:42"|"Re: Travel and Food"|"$8 breakfast, $10 lunch, and $20 dinner. They can add a 15% tip as long as it doesn't exceed the given limits. Mileage is reimbursed at the standard IRS rate."|"2515"|"1"|"1" +"2556"|"62"|"2012-10-25 14:59:40"|"Re: Travel and Food"|"Tuscola uses the IRS per diem rates found in Publication 1542 and if not listed in that publication the rate is $31/day"|"2515"|"1"|"1" +"2557"|"104"|"2012-10-26 12:50:57"|"Headsets"|"Any suggestions for dispatcher headsets that your people particularly like and are effective? Currently using Plantronics SupraPlus (I think) and looking for any other options. Tim"|"0"|"1"|"1" +"2558"|"106"|"2012-10-26 13:19:33"|"Re: Headsets"|"We use Plantronics also. Our crew had been involved researching numerous headsets and have settled on Supra Plus and also an over ear model - Tri Star...dispatcher's choice. "|"2557"|"1"|"1" +"2559"|"90"|"2012-10-26 15:34:41"|"Re: Narrowbanding Cost"|"In Hillsdale Co. each agency covered their own narrow-band expenses. Like Van Buren Co, we were fortunate to receive a firefighter grant that took care of all fire and EMS radios for the agencies and for Central Dispatch."|"2505"|"1"|"1" +"2560"|"57"|"2012-10-29 17:15:47"|"NENA Meeting Reminder "|"Our next NENA meeting will be on Friday, November 2nd at 10a.m. It will be held at Eaton County Central Dispatch, 911 Courthouse Dr, Charlotte. The draft agenda & meeting minutes will be posted on the MI-NENA website.Hope to see you there!!!"|"0"|"1"|"1" +"2561"|"150"|"2012-10-30 11:49:06"|"Lansing Training Reminder "|"I have six spaces left for this training if your interested please give me a call. To receive group lodging rates you need to reserve your room at the Lexington by COB Today. The Michigan State Police Regional Communications centers will be hosting three Dispatcher Training courses in the Lansing Area. PowerPhone’s “Protecting Law Enforcement Responders” ( PWH 200908A) PowerPhone’s “Non-Emergency Call Handling” (PWH 200603) and MACNLOW’s “Building Exceptional Dispatch Teams” (MNA 200811A). These classes will be held at the beautiful Lansing Lexington Hotel on November 27th through the 29th. Class size is limited to 30 seats. For more information or to register contact Brian K McEachern at the Negaunee Regional Communications Center. (906) 475-1121 or McEachernB@michigan.gov"|"0"|"1"|"1" +"2562"|"45"|"2012-10-30 13:32:02"|"Re: OSSI e Citation"|"We use it."|"2533"|"1"|"1" +"2563"|"197"|"2012-10-30 21:09:13"|"Mass Notification / Reverse 9-1-1"|"Wondering what feedback you all have about existing mass notification/reverse 9-1-1 systems you currently are using. We are hoping to acquire a system that can handle the basic functions such as pre-populated list notifications and subscriber based lists via email, sms, and phone while also having a simple/user friendly interface. If you have any input on systems that have/have not worked well for you, please let us know. -Matt Groesser (Kent County)"|"0"|"1"|"1" +"2564"|"163"|"2012-10-31 08:26:45"|"Re: Mass Notification / Reverse 9-1-1"|"Matt, We just went to a mass notification Reverse 911 system in July. Emergency Communication Network (ECN)CodeRed and it has been grant approved through Emergency Management Homeland Security. I believe it has what you are looking for. ecnetwork.com. It works very well. Any questions feel free to call. Shiawassee Co."|"2563"|"1"|"1" +"2565"|"1"|"2012-10-31 10:04:35"|"Re: Mass Notification / Reverse 9-1-1"|"The salespeople that sell this software (not all)don't do a very good job of telling you how much work that could be involved in setting up you software.1. If you buy a database of phone numbers, it will include thousands of numbers that have to be taken out to make the system efficient. The larger you are, the more work you will have. For instance, our three large hospital had hundreds of phone numbers that we had to remove, our hospitals only wanted about five of their phones called will R911 messages. Schools and factory's were the same.2. These databases are always changing and they aren't cheap. If you use a system where people enter their own phone numbers, will you get good participation? 3. I would suggest that whichever system you choose, do a thoroughly check it out with other Centers that use it.4. Make sure that you have the staff to maintain the database and revenue to pay the ongoing warranty maintenance( probably 8 -12% of your total cost). 5. Make sure you can get agreement on a policy for it's use. "|"2563"|"1"|"1" +"2566"|"94"|"2012-10-31 12:03:43"|"Re: Mass Notification / Reverse 9-1-1"|"I agree with Dave Ackley. The sales people really talk up the ability for mass notifications but what they dont' tell you is that these systems were originally based on hard phone lines that remained static. Now with cell phones and mass loss of hard lines, these reverse 911 system are basically useless. Yes they all allow input of cell and email etc. but the difficult part is getting citizen participation in getting that info to you. We've tried several advertising methods and get so few responses it doesn't make the cost of the advertisement worth it. It does work for the individual lists, but they do require alot of time consuming work keeping them updated. Like Dave also mentioned - purchased tx databases are costly and almost ALL business, not private citizen phone numbers any more. Research any system carefully and ask alot of questions. The last mass notification we tried hit 5000 numbers and only 10, yes 10, went through correctly and got answered. We use our system only for group list notifications now. "|"2563"|"1"|"1" +"2567"|"94"|"2012-10-31 12:06:36"|"Re: chairs"|"we just got 2 Iron horse chairs and the dispatchers love them. We'll be getting 2 more with the new budget. Not cheap but well worth it. "|"2526"|"1"|"1" +"2568"|"181"|"2012-10-31 13:12:56"|"Re: Mass Notification / Reverse 9-1-1"|"We use a product from Inspiron Logistics, we named it \"Bay Alerts\".http://www.inspironlogistics.com/capability.cfmWe have been extremely happy with the service. We purchased a database of all of the landlines in Bay County, which of course had several large companies that had several hundred phone numbers attached. Inspiron managed that list for us, we didn't have to do anything.Cell phone and email users can opt in, so we don't have to manage that data, either. We have many, many user specific groups that are part of Bay Alerts (County Dive Team, Health Dept, Bay City FD callbacks, etc). We sent over one million messages in less than a year's time.It's user friendly and we give only our supervisors access. The media has subscribed to the service, so we don't get those annoying phone calls during major incidents.This is our entry point on our county website:http://baycounty-mi.gov/bayalerts.aspx"|"2563"|"1"|"1" +"2569"|"134"|"2012-10-31 13:53:32"|"EMD Trained Dispatch Centers"|"St Joseph County Central Dispatch would like to develop a resource list that identifies the EMD trained dispatch centers in SW Michigan. Thanks"|"0"|"1"|"1" +"2570"|"95"|"2012-10-31 13:59:00"|"Re: EMD Trained Dispatch Centers"|"All Ottawa County Central Dispatch supevisors and dispatchers are EMD cetrified."|"2569"|"1"|"1" +"2571"|"159"|"2012-10-31 14:04:15"|"Re: EMD Trained Dispatch Centers"|"All Delta County Central Dispatch Dispatchers are EMD Certified"|"2569"|"1"|"1" +"2572"|"53"|"2012-10-31 14:21:12"|"Re: EMD Trained Dispatch Centers"|"Midland County is as well."|"2569"|"1"|"1" +"2573"|"170"|"2012-10-31 14:28:51"|"Re: Mass Notification / Reverse 9-1-1"|"In Monroe, we recently went with Everbridge (everbridge.com). Our EMD Mark Hammond (734-240-3135)was the project lead. The product provides for both public and in-house notification options. The product is intended to replace Codespear which we currently use for in-house notficaitons and call outs. I concur the software is not cheap (to include the sustaining costs) and I agree with Laurie that it is labor intensive to maintain the database which EMD has taken on. The software cost is population based. We also have seen slow community buy-in. A nice feature is targeting a small geographical area for notifications."|"2563"|"1"|"1" +"2574"|"3"|"2012-10-31 14:33:35"|"Re: EMD Trained Dispatch Centers"|"Berrien Centers are certified as well through Priority Dispatch NA/EMD."|"2569"|"1"|"1" +"2575"|"44"|"2012-10-31 14:57:59"|"Re: EMD Trained Dispatch Centers"|"Telecommunicators at Barry Central are also EMD certified through Priority Dispatch."|"2569"|"1"|"1" +"2576"|"145"|"2012-10-31 15:03:34"|"Re: EMD Trained Dispatch Centers"|"All Tuscola County Dispatchers, Ops Mgr, and Asst Director are Priority Dispatch EMD trained."|"2569"|"1"|"1" +"2577"|"163"|"2012-10-31 15:12:43"|"Re: EMD Trained Dispatch Centers"|"All Shiawassee Co. dispatchersare Priority Dispatch EMD trained. "|"2569"|"1"|"1" +"2578"|"20"|"2012-10-31 15:29:43"|"Re: EMD Trained Dispatch Centers"|"Allegan Co dispatchers are EMD certified too thru Priority. "|"2569"|"1"|"1" +"2579"|"66"|"2012-10-31 15:56:58"|"Re: EMD Trained Dispatch Centers"|"Eaton County is Priority EMD"|"2569"|"1"|"1" +"2580"|"106"|"2012-10-31 16:05:32"|"Re: EMD Trained Dispatch Centers"|"Ionia County Central Dispatchers and supervisors are EMD Certified (Priority Disp)"|"2569"|"1"|"1" +"2581"|"39"|"2012-10-31 16:41:37"|"Re: EMD Trained Dispatch Centers"|"We are not SW Michigan, but Mason Oceana dispatchers and Supervisors are EMD certified through Priority Dispatch."|"2569"|"1"|"1" +"2582"|"197"|"2012-10-31 19:52:04"|"Re: Mass Notification / Reverse 9-1-1"|"Thanks for all the info guys! I appreciate it!"|"2563"|"1"|"1" +"2583"|"177"|"2012-10-31 22:19:26"|"Re: EMD Trained Dispatch Centers"|"Lenawee County is EMD Certified through Priority Dispatch"|"2569"|"1"|"1" +"2584"|"179"|"2012-11-01 08:03:02"|"Re: EMD Trained Dispatch Centers"|"We are not in SW Lower Michigan, but all of Lake County staff is EMD. "|"2569"|"1"|"1" +"2585"|"90"|"2012-11-01 09:57:19"|"Re: EMD Trained Dispatch Centers"|"Hillsdale County is not EMD certified. "|"2569"|"1"|"1" +"2586"|"101"|"2012-11-01 15:02:26"|"Re: EMD Trained Dispatch Centers"|"All Van Buren Dispatchers are EMD Priority Dispatchers"|"2569"|"1"|"1" +"2587"|"197"|"2012-11-01 22:13:33"|"Re: EMD Trained Dispatch Centers"|"Grand Rapids and Kent County are not, but planning to be within a year or so . . . "|"2569"|"1"|"1" +"2588"|"181"|"2012-11-02 11:42:41"|"Deputy/Assistant Director Duties"|"Everyone, we will be going through a transition shortly with Leonard's retirement to a new director. I'm looking for anything specific (job description) regarding division of duties, expectations and what an assistant director is responsible for compared to a director. At this point, we have no job description OTHER than I fill in when Leonard's gone, my job is *technically* nothing more than a glorified supervisor, but I'm working hard to change that and make my position vital and dynamic. Please feel free to email me off list kattm@baycounty.net"|"0"|"1"|"1" +"2589"|"66"|"2012-11-02 13:07:58"|"MCDA Nominations"|"There are two nominations for MCDA Secretary.Greg Clark from CCEMichelle Katt from Bay CountyThere is one nomination for MCDA SNC Representative.Tim Smith from Ottawa"|"0"|"1"|"1" +"2591"|"201"|"2012-11-02 13:17:11"|"Re: EMD Trained Dispatch Centers"|"Macomb County certified by Powerphone."|"2569"|"1"|"1" +"2592"|"70"|"2012-11-02 13:46:08"|"Re: EMD Trained Dispatch Centers"|"Lapeer County Central is Priority Dispatch EMD certified"|"2569"|"1"|"1" +"2593"|"73"|"2012-11-02 13:59:53"|"Re: EMD Trained Dispatch Centers"|"All at Muskegon County are EMD certified. "|"2569"|"1"|"1" +"2594"|"53"|"2012-11-05 11:20:21"|"LEIN Support Section Manager "|"Peggy Hines has left MSP for a promotional opportunity with the Office of Inspector General, Department of Community Health. Mitzi Goldstein is manager in the interim, her contact info is:Mitzi GoldsteinActing Field Support Section Manager333 S. Grand AvenueLansing, MI 48909Tel. 517/241-0693Fax 517/241-0865GoldsteinM@Michigan.gov"|"0"|"1"|"1" +"2595"|"151"|"2012-11-05 11:27:54"|"Re: EMD Trained Dispatch Centers"|"We are EMD certified in Missaukee County"|"2569"|"1"|"1" +"2596"|"25"|"2012-11-05 12:31:03"|"Re: EMD Trained Dispatch Centers"|"CCE Central Dispatch staff is EMD trained."|"2569"|"1"|"1" +"2597"|"179"|"2012-11-06 08:20:48"|"Lock Down SOP"|"We are working on a lock down SOP for the schools. Does anyone have an SOP they are willing to share?"|"0"|"1"|"1" +"2598"|"183"|"2012-11-06 09:18:02"|"Re: EMD Trained Dispatch Centers"|"All Alpena County dispatcher are EMD certified (Priority Dispatch) and have used the cards and now ProQA Software."|"2569"|"1"|"1" +"2599"|"106"|"2012-11-07 10:13:30"|"Surcharge Proposal Results- Ionia County"|"Well, we were spanked big time losing our surcharge ballot proposal 42% to 58%. We were asking for an increase from $1.77 to an amount not exceed $2.40. We learned some lessons along the way and will re-group and try again next fall (providing I'm still sober by then)"|"0"|"1"|"1" +"2600"|"32"|"2012-11-07 10:23:10"|"Re: Surcharge Proposal Results- Ionia County"|"Jim- I was sorry to hear that news. Today is a new day.. spend some time to reflect-re-examine and move forward and plan for next fall. Mark"|"2599"|"1"|"1" +"2601"|"2"|"2012-11-07 10:30:32"|"Re: Surcharge Proposal Results- Ionia County"|"I feel your pain, Jim. Ogemaw also lost their surcharge request (again!). "|"2599"|"1"|"1" +"2602"|"44"|"2012-11-07 10:32:25"|"Re: Surcharge Proposal Results- Ionia County"|"Jim and Carol,Very sorry to hear that for the both of you.Phyllis"|"2599"|"1"|"1" +"2603"|"104"|"2012-11-07 10:35:13"|"Re: Surcharge Proposal Results- Ionia County"|"Sorry to hear about the losses. I have every confidence you'll eventually get it passed.Tim"|"2599"|"1"|"1" +"2604"|"45"|"2012-11-07 11:26:39"|"Re: Surcharge Proposal Results- Ionia County"|"Jim and CarolSorry to hear about your loss. Surcharge votes during national elections with so many negative issues surly didn't help."|"2599"|"1"|"1" +"2605"|"17"|"2012-11-07 12:53:01"|"Antrim Millage proposal"|"Antrim Millage proposal (0.500) passed by a 12% margin, not huge but a win nontheless."|"0"|"1"|"1" +"2606"|"102"|"2012-11-07 12:59:49"|"Re: Antrim Millage proposal"|"Great news Steve!"|"2605"|"1"|"1" +"2607"|"39"|"2012-11-07 13:01:07"|"Re: Antrim Millage proposal"|"Congratulations Steve. Were you surcharge before? How do you expect this to affect your revenue?"|"2605"|"1"|"1" +"2610"|"102"|"2012-11-07 13:23:15"|"Re: EMD Dispatching"|"We are using NAEMD protocols with ProQA and wouldn't have it any other way. The software is relatively reliable and a QA piece that helps keep everyone using it consistently. Our New World CAD also interfaces - making our ProQA entries available in call reports. Couldn't imagine only working off cards again."|"2609"|"1"|"1" +"2611"|"32"|"2012-11-07 13:27:59"|"Re: Surcharge Proposal Results- Ionia County"|"Carol- I also was sorry to hear about your surcharge defeat. Will you try again next year?Mark"|"2599"|"1"|"1" +"2609"|"177"|"2012-11-07 13:12:42"|"EMD Dispatching"|"We currently are EMD trained through Priority Dispatch using the card system. I am planning an upgrade in 2013 to go with a computer base EMD program such as ProQA. As I am in discussions, I can see the investment cannot be taken lightly. I would love to hear from agencies that use ProQA and if you would share any bad or good experiences. In other words, is it a worth while investment? I would also like to hear from agencies that use other EMD services. Thanks in advance for your replies."|"0"|"1"|"1" +"2612"|"32"|"2012-11-07 13:29:44"|"Re: Antrim Millage proposal"|"Steve- Congratulations to you!"|"2605"|"1"|"1" +"2613"|"53"|"2012-11-07 13:42:13"|"Re: EMD Dispatching"|"It is painful to transition to but WELL worth it. Even the dispatchers that resisted at first, can't imagine not having it. Anytime our computers have gone down and we have had to use cards again, they remember how much they love it. It keeps people on protocol, is user friendly, faster and did I say keeps people on protocol? We also use the QA piece that interfaces with PROQA and it's very good as well. "|"2609"|"1"|"1" +"2614"|"90"|"2012-11-07 13:58:49"|"Re: Surcharge Proposal Results- Ionia County"|"Jim and Carol - Sorry to read about both of your disappointments. It is very frustrating and discouraging but hang in there. People all to often vote with their wallets instead of their heads but hopefully you can change that...next time around!"|"2599"|"1"|"1" +"2615"|"90"|"2012-11-07 14:00:25"|"Re: Antrim Millage proposal"|"Congratulations Steve!!"|"2605"|"1"|"1" +"2616"|"86"|"2012-11-07 14:09:28"|"Re: EMD Dispatching"|"Iosco has used the computer interface for over 4 years, and haven't dusted off the cards. Works well with our InterAct CAD, but the cards are used for training, just in case there is a computer issue. We also use EFD with the card set, no computer program with our CAD."|"2609"|"1"|"1" +"2617"|"104"|"2012-11-08 08:34:31"|"800 MHz"|"Looking for anyone working primarily in an 800 MHz environment for PDs in the west MI area. I want to hear the good, bad and ugly. E-mail me at tscott@co.montcalm.mi.us thx"|"0"|"1"|"1" +"2618"|"177"|"2012-11-08 08:47:18"|"Re: EMD Dispatching"|"Thanks for your response. This is exactly the input I was looking for. I feel better about the direction I am going now. "|"2609"|"1"|"1" +"2619"|"34"|"2012-11-08 09:10:10"|"MPSCS-Non Motorola Consoles"|"Good morning everyone;Is anyone that is currently on the MPSCS system using any non-Motorola consoles at your primary seats?If so, please let me know how well they do or do not work, and what brand you have.email me at: eichlerb@co.huron.mi.usThanks!Burt EichlerHuron County"|"0"|"1"|"1" +"2620"|"106"|"2012-11-08 09:17:56"|"Re: 800 MHz"|"We are a blended 800MHz VHF police dispatch. We have patched our primary talkgroup with our primary VHF and it works very well. I'll call you later"|"2617"|"1"|"1" +"2621"|"45"|"2012-11-08 11:53:02"|"Re: Antrim Millage proposal"|"Congratulations!"|"2605"|"1"|"1" +"2622"|"3"|"2012-11-08 12:10:48"|"Re: 800 MHz"|"21 of 22 PDs in Berrien utilize MPSCS primarily. All Fire 24/EMS 4 use it for Unified Command situations; most are mobilized on VHF. Portable 800MHz coverage is now very good, and the additional cost for the interoperability of multiple shared talk-groups is worth it to us, so that we can manage the constantly varied agency responses, and prevent overwhelming our dispatcher resources."|"2617"|"1"|"1" +"2623"|"53"|"2012-11-08 15:31:02"|"December MCDA Meeting Location & Lodging"|"A reminder that the meeting is later in the month this year. It is December 14, 2012. It will be hosted by Monroe County Central Dispatch at Cabela's, 110 Cabela Blvd. East, Dundee, MI. Recommended lodging: Country Inn & Suites665 Tecumseh St.Dundee, Mi 481311-800-230-4134Al is working on a special rate code, I will post that when it's available but I know some of you need to make reservations early. "|"0"|"1"|"1" +"2624"|"44"|"2012-11-08 15:45:31"|"Re: 800 MHz"|"Tim,All Barry County police agencies, eight total, have used 800 MHz for about 10 years with great success. We have recently added EMS and Fire talkgroups also.Phyllis"|"2617"|"1"|"1" +"2625"|"170"|"2012-11-09 12:03:50"|"December Meeting Lodging Info"|"Following Lisa's post, The Holiday Inn @ Splash Universe has also offered rooms for us at their government rate of $77.00 plus tax. The water park will be closed thus a quiter stay. Holiday Inn Splash Universe Water Park Resort100 Whitetail Dr.Dundee, MI 48131Direct: 734-828-5008Fax: 734-828-5003.Both the Holiday Inn and Comfort Inn Suites are acceptable options."|"0"|"1"|"1" +"2626"|"60"|"2012-11-09 12:12:32"|"Motorola SRX-Protel Phone Equipment--LAST CHANCE"|"Ottawa County Central Dispatch still has surplus SRX Phone system equipment, phones and emulators and many other Motorola SRX pieces and parts. If anyone has a need for this equipment please contact me---else it will be going to the Electronic Recycle Bin for permanent end of life at the end of Novemeber. "|"0"|"1"|"1" +"2627"|"170"|"2012-11-09 13:48:19"|"Re: December MCDA Meeting Location & Lodging"|"Group rate $74.80 plus tax @ Country Inn & Suites"|"2623"|"1"|"1" +"2628"|"34"|"2012-11-09 14:01:07"|"Re: Motorola SRX-Protel Phone Equipment--LAST CHAN"|"Huron County will take it and store it for any future needs of us or our neighbors.Please email me at:eichlerb@co.huron.mi.usThanks, Burt E"|"2626"|"1"|"1" +"2629"|"94"|"2012-11-12 16:39:45"|"2013 Membership Renewal Time"|"Its that time again! Please check the website to get the application form. Or you may email me directly for one. I hope you join us again this year, we have lots of good training on the horizon. "|"0"|"1"|"1" +"2630"|"94"|"2012-11-12 16:42:09"|"Problems with Talon after recent upgrade?"|"is anyone else having problems with Talon, locking up, freezing, needing to be reboot several times a shift? This all started happening to us after the recent upgrade. Talon is saying its just us - Meceola Central. My dispatchers are about ready to mutiny. "|"0"|"1"|"1" +"2631"|"94"|"2012-11-12 16:49:02"|"Pictures for the gallery"|"Don't forget, I still have very few pictures of your centers listed on the gallery page. I want big and small centers! Awesome and not so awesome! The Taj Mahls and the closet space. Its important to show the variety of 911 centers across the state. We all don't work with the same equipment and its important that people see that. I know you all have smart phones (or your dispatchers do)- so take a picture of your center and email it to me! Please?! "|"0"|"1"|"1" +"2632"|"53"|"2012-11-12 17:28:34"|"Re: Problems with Talon after recent upgrade?"|"What version?"|"2630"|"1"|"1" +"2633"|"39"|"2012-11-12 23:43:19"|"Re: Problems with Talon after recent upgrade?"|"Laurie we have had issues just like for at least 6 weeks and were told the same thing. I know of at least one other county being told they were the only ones. "|"2630"|"1"|"1" +"2634"|"104"|"2012-11-13 08:04:51"|"Re: Problems with Talon after recent upgrade?"|"We have version 2.07.41No problems reported.Tim"|"2630"|"1"|"1" +"2635"|"30"|"2012-11-13 08:43:52"|"Re: Problems with Talon after recent upgrade?"|"We are having the exact same problem since the upgrade. My dispatchers are very frustrated. I have been going in and deleting each individual case file every few days and it seems help, but it is definitely not acceptable. I have been told that possibly my server doesn't have enough memory, etc and no one else is having any trouble. "|"2630"|"1"|"1" +"2636"|"53"|"2012-11-13 08:45:47"|"Re: Problems with Talon after recent upgrade?"|"For those of you having problems...what version of Java are you using? We have not had luck with 1.7 and going back a version solved issues. We have not gone to the latest Talon version. "|"2630"|"1"|"1" +"2637"|"104"|"2012-11-13 12:15:26"|"Headsets"|"Is anyone usaing a provider other than Plantronics for headsets? If so, who and what style if you know?ThanksTim"|"0"|"1"|"1" +"2638"|"102"|"2012-11-13 12:27:00"|"Re: Problems with Talon after recent upgrade?"|"We have had similar problems to the rest of the group and continue to have issues with screens freezing, showing up blank, etc - sometimes requiring a complete restart of the software. We are at Talon version 2.07.41 and Java Version 6 Update 35 (build 1.6.0_35-b10). This is the only combination that keeps it anywhere near stable. Any newer version of Java left Talon useless. We are continuing to communicate these problems to Core Tech"|"2630"|"1"|"1" +"2639"|"39"|"2012-11-13 14:27:37"|"Holiday Pay"|"For those of you that have Veterans Day as a holiday, do you pay on the 11th or on the observed day? We pay on the actual holiday but was questioned about paying it on the observed day."|"0"|"1"|"1" +"2640"|"102"|"2012-11-13 14:34:36"|"Re: Holiday Pay"|"We pay actual holiday - 11th. "|"2639"|"1"|"1" +"2641"|"177"|"2012-11-13 14:39:56"|"Re: Holiday Pay"|"In Lenawee we pay all shift workers Holiday pay on the actual day if they work. The Administration, gets the celebrated day off with only regular pay."|"2639"|"1"|"1" +"2642"|"148"|"2012-11-13 14:41:01"|"Re: Holiday Pay"|"In Tuscola, the dispatchers under contract get the actual Holiday. Non-union get the observed day."|"2639"|"1"|"1" +"2643"|"188"|"2012-11-13 15:46:35"|"Re: Holiday Pay"|"Veteran's Day is always November 11th regardless of the day of the week. Our dispatcher's get paid on the actual holiday. For Admin if the holiday is on Sunday, we get Monday off; If the holiday is on Saturday, we get Friday off."|"2639"|"1"|"1" +"2644"|"53"|"2012-11-13 16:03:51"|"MICJIN PORTAL UPDATE/NEW APPLICATION"|"For those of you that use the portal or have law enforcement agencies that use the portal.... They have an updated version that can be requested that will give them access to an application where you can put in an address, intersection or coordinates and it will display all probationers and parolees in that area. You can also draw a radius around an area and display the same. You can click on the address and it will display name, offense, address, etc. Portal users have to request the upgrade and they can do this through Mitzi Goldstein at 517-241-0693 or GoldsteinM@michigan.gov. "|"0"|"1"|"1" +"2645"|"193"|"2012-11-13 16:27:29"|"Re: Holiday Pay"|"Roscommon Co: Our dispatcher's get paid on the actual holiday. For Admin if the holiday is on Sunday, we get Monday off; If the holiday is on Saturday, we get Friday off as well. "|"2639"|"1"|"1" +"2646"|"32"|"2012-11-13 16:29:38"|"Re: Holiday Pay"|"Gratiot Co: We also pay on the actual holiday, Nov 11th."|"2639"|"1"|"1" +"2647"|"56"|"2012-11-13 16:41:17"|"Re: Problems with Talon after recent upgrade?"|"We had the same problems and had to roll back Java. This helped and Core told me that they would look into it a couple of months ago. No word yet."|"2630"|"1"|"1" +"2648"|"44"|"2012-11-13 16:42:10"|"Re: Holiday Pay"|"We pay on the actual Holiday."|"2639"|"1"|"1" +"2649"|"39"|"2012-11-13 18:03:10"|"Re: Holiday Pay"|"Thank you for your input. We do it the same as everyone else, just wanted to make sure."|"2639"|"1"|"1" +"2650"|"39"|"2012-11-13 18:15:21"|"Re: Problems with Talon after recent upgrade?"|"Below is a email to Core sent from my IT staffSubject: Talon problems Date: Mon, 29 Oct 2012 09:48:34 -0400 From: Ray Hasil Organization: Mason-Oceana 911 To: Sarah Lee CC: 911 Rich Feole Sarah,Since our last Talon upgrade on 9/12 we have experienced glitches that are causing problems on a daily basis here:Pressing an 'F' button or key brings up a very small window. If the window is opened, either maximizing or click-and-dragging, the window is empty. When a file, criminal history, etc. is run, the viewing pane goes blank and says, 'Loading table, please wait'. Nothing ever happens, and you must force down Talon. When it is brought back up, you must re-type and submit all of the file info. Trying to print by clicking File, then Print does nothing. No printing, and no other menus. When any of the above occur, Talon must be re-started. Closing the usual ways does nothing and it must be forced closed with Task Manager. The forced close takes about one minute before it finally shuts down.I've been working with Joe and Glen but have reached an impasse. I've been told that the problems are isolated and only occurring at Mason-Oceana but I've identified at least one other center that is experiencing similar circumstances, including being told that the problem is isolated to their center (Grand Traverse). We are requesting help in getting these problems elevated to more than just glitches occurring at an individual PSAP.Ray"|"2630"|"1"|"1" +"2651"|"158"|"2012-11-13 18:47:14"|"Re: Holiday Pay"|"24 hour staff get the actual day, 8-5, M-F staff get the observed day."|"2639"|"1"|"1" +"2652"|"104"|"2012-11-14 16:27:45"|"Simulcast Radio System"|"My police in Montcalm County are trying to decide between 800 MHz and VHF Simulcast. Can anyone who simulcasted (preferable in the last couple years) share info such as cost, efficieny, etc. E-mail me at tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"2653"|"90"|"2012-11-14 16:59:47"|"Re: Simulcast Radio System"|"Hillsdale County is looking at Simulcast and we would be interested in the information as well. Please e-mail to: d.sanford@co.hillsdale.mi.us Thanks! Doug Sanford"|"2652"|"1"|"1" +"2654"|"158"|"2012-11-14 17:44:34"|"Pensions for staff"|"I am looking for information on what units are doing with pensions for dispatchers. What are the current multipliers? Employee Contribution percentages? Also are there efforts out there to lower pension multipliers? Thanks"|"0"|"1"|"1" +"2655"|"133"|"2012-11-14 19:04:11"|"Re: 800 MHz"|"All law enforcement agencies in Calhoun County operate on the MPSCS 800 MHz system. We had to add an additional site in downtown Battle Creek to enhance the coverage. It seems to function quite well for us. Our FDs and END agencies are still dispatched on VHF systems but several do communicate with us on 800 after the initial dispatch."|"2617"|"1"|"1" +"2656"|"133"|"2012-11-14 19:14:16"|"Re: Holiday Pay"|"Dispatch center staff (dispatchers and emergency Telecommunicators) receive the holiday pay on the date of the actual holiday. Administrative staff receive holiday pay (day off) on the day the holiday is observed."|"2639"|"1"|"1" +"2657"|"133"|"2012-11-14 19:20:26"|"Re: Pensions for staff"|"Calhoun County Consolidated Dispatch closed all of our pension plans to new employees in March of 2010. All employees hired after that are given a MERS Defined Contribution plan."|"2654"|"1"|"1" +"2658"|"104"|"2012-11-15 06:50:55"|"Re: Pensions for staff"|"We have the Defined Contribution plan. If the employee contributes 3% to the plan, the Country matches it with 5% of the employee's salary. "|"2654"|"1"|"1" +"2659"|"3"|"2012-11-15 08:21:50"|"Re: Simulcast Radio System"|"Although Berrien utilizes MPSCS 800MHz primarily for police and multi-discipline Incident Command, we are just completing a two channel countywide VHF Simulcast project to improve Fire mobilization. We are pleased with its performance so far. The cost was $450K for five sites using existing towers, and does not include networking (e.g. microwave). The project was delayed by a year trying to find two VHF frequency pairs to license."|"2652"|"1"|"1" +"2660"|"32"|"2012-11-15 08:33:44"|"Re: Pensions for staff"|"Gratiot County Central Dispatch Authority closed all pension plans to new employees in August 2005. Employee's hired after that date fall under the MERS Defined Contribution Plan."|"2654"|"1"|"1" +"2661"|"151"|"2012-11-15 08:37:09"|"Re: Holiday Pay"|"We pay on the actual holiday, if it lands on a weekend like this year our administration staff take the observed day as their day off since they don't receive actual holiday pay."|"2639"|"1"|"1" +"2662"|"25"|"2012-11-15 08:47:38"|"Re: Headsets"|"Tim We use Plantronics.We have been using the following, they seem to have the best prices.... Jenny BartaGovernment SalesPhone Supplements, Inc.Direct Distributor Plantronics Headsets since 1983’Phone Number 714-334-0868"|"2637"|"1"|"1" +"2663"|"32"|"2012-11-15 08:51:31"|"Re: Simulcast Radio System"|"In Gratiot County on the police side we use the MPSCS. On the Fire-Rescue side, overall we have had very poor VHF communications. We have begun installation to migrate Fire-Rescue to the MotoTrbo Digital IP Site Connect system. We are utilizing 4 towers from what was our previous police infrustructure, linking them together to create the IP Site Connect System ..cost $95,000."|"2652"|"1"|"1" +"2664"|"53"|"2012-11-15 10:04:22"|"CORE'S ADVANCED AUTHENTICATION SOLUTION"|"FYI - If you are a current CORE/TALON user and want the advanced authentication solution they have created for mobile users that puts your in compliance with the LEIN security requirements, you need to contact Rodney or Sara from CORE and order by 12-31-12 in order to receive it with no product cost. There will be an annual service cost but current users are able to waive the product cost if you order by end of December. Please pass this on to your law enforcement agencies that fall under this as well. CORE is offering the solution for non Talon user as well but there is a cost. "|"0"|"1"|"1" +"2665"|"39"|"2012-11-15 10:10:55"|"Re: Pensions for staff"|"Mason Oceana has the MERS Defined Benefit B-4 plan with 2.5 multiplier. We are looking into the Defined Contribution plan for the future and stopped providing retirement plan for part time staff in Jan. 2012. Employees currently contribute 2% towards plan, going up to 3% in January 2013. Employer contributes 10% currently and expect that to decrease with the employees increase."|"2654"|"1"|"1" +"2666"|"44"|"2012-11-15 11:14:08"|"Re: Pensions for staff"|"Employees hired before May 1, 2011 are subject to MERS B-4 (2.5 multiplier) with 3% employee contribution. Employees hired after May 1, 2011 are subject to MERS B-2 (2.0) multiplier with 0% employee contribution. All are subject to FAC-3, F-55/20 and no E benefit."|"2654"|"1"|"1" +"2667"|"44"|"2012-11-15 11:23:13"|"Re: Simulcast Radio System"|"In Barry County our fire agencies use a simulcast repeater system with 7 sites. We switched to the simulcast system about two years ago (and narrowbanded at the same time). The project cost was around $700,000 but we replaced all of the existing infrastucture, bought some new shelters for some tower sites, and purchased narrowband capable radios for fire departments that didn't have them. We have been very pleased with the simulcast system. Our police agencies use the MPSCS which also works very well for us."|"2652"|"1"|"1" +"2717"|"95"|"2012-12-17 15:54:32"|"Otsego Co.Director Opening still accepting apps."|"Otsego County is accepting applications for the position of 911 Director. Starting pay is $46,236.74 to $57,702.08 plus an excellent benefit package. Applicants are required to have a Bachelor’s Degree in Criminal Justice, business administration, public safety administration, telecommunications or other area related to emergency services. Five years’ experience including operation of computers, radio and telecommunications systems and knowledge of police, fire and EMS operations is required. Visit http://www.otsegocountymi.gov/index.php?catid=29&newsid=118 for full job description and application. Deadline: Open until filled. EOE"|"0"|"1"|"1" +"2669"|"38"|"2012-11-15 16:53:47"|"Re: Pensions for staff"|"Dispatchers - employer does 10% of gross pay. Supervisors get more, and guess who gets a little more :).."|"2654"|"1"|"1" +"2961"|"64"|"2013-03-12 14:36:35"|"Re: MPSCS"|"I would also like the information as we have created a Communications Technical Advisory Committee to study our radio system. Thank you, Ron rberns@benzieco.net"|"2959"|"1"|"1" +"2962"|"53"|"2013-03-13 08:12:41"|"Career & Officer Survival for Dispatchers"|"The training we are hosting on April 30th has been SNC approved. The # is PGT 201303A."|"0"|"1"|"1" +"2963"|"95"|"2013-03-13 12:59:01"|"911 financial audit committee"|" Through the SNC I am working on a committee to try and determine what additional actions if any need to be taken by PSAP`s in response to the State Auditor General`s finding. One of the items I am putting together for the committee is a flow chart for how the State 911 funds are distributed to the PSAP`s. I am asking for the MCDA members to send me a brief overview of how the fund comes to their organization through their County. Is it a direct pass through to the PSAP for the funds? Is there any type of handling charge from your County? In Counties with multiple PSAP`s is it distributed based on a formula? In PSAP`s the serve more than one County how is the funding handled? We are meeting again on March 26th, so I would ask that you send me your information as soon as possible. Also to reinforce the direction from the LAS committee, at this point do not make any changes to your current financial auditing procedures. Thank you, Tim Smith "|"0"|"1"|"1" +"2832"|"53"|"2013-01-14 13:38:54"|"2013 Meeting Schedule"|"We have posted the 2013 Meeting Schedule on the site under 'meetings' on the left menu. The April meeting will be held the day after the APCO/NENA meeting and will be in Mt. Pleasant at the Soaring Eagle Resort and Water Park. They do offer a government rate of $69.00. The October meeting has been moved to the day after the APCO Annual Meeting/Award Dinner in Frankenmuth and will be held in the same room at Zehnder's. "|"0"|"1"|"1" +"2833"|"53"|"2013-01-14 14:30:49"|"Re: 2013 Meeting Schedule"|"Correction...Dates for NENA Conference were wrong - they have been corrected as soon as Jackie has a chance to post. They are May 20-24. I also have the March APCO dates incorrect, believe those are March 21&22 not 22 & 23."|"2832"|"1"|"1" +"2673"|"5"|"2012-11-21 10:21:11"|"County operated PSAP leasing space on tower"|"I'm looking for any County operated PSAPS who lease tower space to other organizations (public safety or commercial). Thanks- Jamel / GTCD"|"0"|"1"|"1" +"2720"|"32"|"2012-12-17 16:53:33"|"Re: Leonard Norman- Retirement"|"Congratulations Leonard on a well deserved retirement!! Enjoy & relax just a bit.Mark/Gratiot Co CD"|"2718"|"1"|"1" +"2721"|"38"|"2012-12-18 13:57:52"|"Re: Leonard Norman- Retirement"|"Congratulations my friend,you will be missed by your 911 friends but also envied... Enjoy! "|"2718"|"1"|"1" +"2722"|"44"|"2012-12-19 12:28:26"|"Re: EMS Contract Dispatch or not"|"We comply with a community's contract. Phyllis "|"2701"|"1"|"1" +"2719"|"183"|"2012-12-17 16:52:27"|"Re: EMS Contract Dispatch or not"|"In Alpena, most appropriate means the only one. Choices must be nice."|"2700"|"1"|"1" +"2676"|"134"|"2012-11-28 08:41:13"|"Re: EMD Trained Dispatch Centers"|"Thank You for Your Replies!Jon Uribe/Gary LeTourneau"|"2569"|"1"|"1" +"2677"|"181"|"2012-11-28 10:39:16"|"APCO Online courses"|"Greetings! Have any of you offered the APCO online courses to your dispatchers? I would like my crew to take the Customer Service Class, but with staffing levels so tight, I don't want to send them all out. Feedback? I'm having them take a free online course right now, kind of as an icebreaker and to gauge their reactions. So far, so good. "|"0"|"1"|"1" +"2678"|"181"|"2012-11-28 10:55:07"|"Re: APCO Online courses"|"Forgot to ask if this falls under SNC funds..."|"2677"|"1"|"1" +"2679"|"101"|"2012-11-28 10:55:30"|"Re: APCO Online courses"|"We have done on line courses - some don't mind them others dislike. I put it out there and give the up to 30 days to complete. They do them at their dispatch position, covering for each other depending on how busy things are."|"2677"|"1"|"1" +"2680"|"93"|"2012-11-28 10:58:47"|"Re: County operated PSAP leasing space on tower"|"Jamel, Leelanau Co. owns and or manages 5 such towers and we lease space to all of the cell phone vendors, Consumers, Cherryland Rural Electric, CCC, and Baraga Broadcasting.Tom"|"2673"|"1"|"1" +"2681"|"95"|"2012-11-30 07:27:09"|"AT&T presentation from the October MCDA meeting"|"The presentation by Paul Reznek from AT&T that was shown at the October meeting in Barry County is now available on the Documents tab. Due to the size it had to be broken into 4 parts. Here are the titles MImeetMCDAlegalapppres10-12-Part1of4.pdf, MImeetMCDAlegalapppres10-12-Part2of4.pdf, MImeetMCDAlegalapppres10-12-Part3of4.pdf, MImeetMCDAlegalapppres10-12-Part4of4.pdf, Thanks Tim"|"0"|"1"|"1" +"2682"|"133"|"2012-11-30 07:43:19"|"Re: APCO Online courses"|"We do some but not a lot. We administer the online courses very similar to Tapper (below). There are some online courses approved for SNC Training Funds. A complete listing of all approved courses can be found on the SNC website under dispatcher training."|"2677"|"1"|"1" +"2683"|"1"|"2012-11-30 11:02:41"|"Re: APCO Online courses"|"We take advantage of the online classes quite a bit here (Genesee). We might do something a little different here in that our employees have to take the classes on their own time. We also feel that making them take it off duty is an additional benefit to the employee in extra wages. We have a constant issue with spend down, you may not. I've sat on the Wireless Training Subcommittee since it's inception and I can't give you an honest answer if the committee would consider it allowable to use wages for spend down if the employee was sitting/working in your Center taking the class, I'd vote no unless someone can give me a reason that it should be allowed. (Don't think it has ever been discussed, but then again, I can't remember what I had for supper last night). If you're using online strictly for training I say it's good, if you need to use it additionally for spend down, be prepared if challenged, for the possibility that it might get denied(wages), not the cost of the training. Hope this doesn't muddy up the water for you."|"2677"|"1"|"1" +"2726"|"78"|"2012-12-20 05:26:53"|"Re: Calhoun Deputy Director Position"|"Congrats! to both Rich and Jeff seems like a perfect fit"|"2723"|"1"|"1" +"2685"|"95"|"2012-12-05 13:01:20"|"Consumers Power Outage Mapping Tool"|"Consumers Power now has a tool for seeing the extent of electrical outages. It is posted n the Document & training tab. FYI Tim"|"0"|"1"|"1" +"2687"|"27"|"2012-12-06 13:31:36"|"NEW CONTACT INFORMATION"|"I have officially started my duties as the 9-1-1 Director for Clinton County. My new contact information is:Christine CollomEmail: collomc@clinton-county.org100 State St. Suite 1400St. Johns, MI 48879(989) 224-3580-Direct line(989)224-5277-Dispatch CenterThanksChris"|"0"|"1"|"1" +"2688"|"137"|"2012-12-06 13:41:57"|"Re: NEW CONTACT INFORMATION"|"Thank you. I have updated your information under the Members tab."|"2687"|"1"|"1" +"2689"|"148"|"2012-12-06 14:50:49"|"Re: NEW CONTACT INFORMATION"|"Congrats. I hope your new endeavor goes well."|"2687"|"1"|"1" +"2690"|"106"|"2012-12-06 14:58:24"|"Re: NEW CONTACT INFORMATION"|"Welcome to the neighborhood"|"2687"|"1"|"1" +"2691"|"64"|"2012-12-07 07:59:54"|"Re: NEW CONTACT INFORMATION"|"Congratulations!"|"2687"|"1"|"1" +"2692"|"39"|"2012-12-07 11:28:52"|"Training standard order and rules link"|"Yesterday the Michigan Public Service Commission issued an order in docket U-16413 formally adopting rules governing emergency 9-1-1 service standards of training for primary Public Safety Answering Points. The aforementioned rules become effective immediately upon filing with the Secretary of State. To view the order, as well as the rules, please see the link provided below:http://www.dleg.state.mi.us/mpsc/orders/comm/2012/u-16413_12-6-12.pdfGood job everybody that helped make this happen!! "|"0"|"1"|"1" +"2769"|"24"|"2012-12-26 11:11:43"|"Cassidian Users Group"|"Karen Chadwick (Grand Rapids) and Cheri Bartram (SERESA)met with representatives from Cassidian last week to discuss implementing a Michigan Cassidian Users Group. If you have Cassidian telephone equipment in your PSAP - either Sentinel Patriot or VESTA Pallas - and you are interested in participating, please let one of us know. We are tentatively planning our first meeting as a dinner during the NENA State Conference in May. We are looking at some draft by-laws (Ohio's version) and would like to get those out to all interested parties for review. Thank you."|"0"|"1"|"1" +"2770"|"104"|"2012-12-26 12:17:52"|"Failover SOP"|"Does anyone have a Fail Over SOP they would be willing to share? Tim tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"2771"|"78"|"2012-12-31 07:23:05"|"Re: Failover SOP"|"Just starting working on one myself I would love to see others also. Thanks,"|"2770"|"1"|"1" +"2772"|"79"|"2012-12-31 10:15:05"|"2013 MCDA Meetings"|"Can someone provide a listing of meetings for 2013, thanks"|"0"|"1"|"1" +"2773"|"79"|"2012-12-31 10:15:30"|"2013 MCDA Meetings"|"Can someone provide a listing of meetings for 2013, thanks"|"0"|"1"|"1" +"2774"|"79"|"2012-12-31 10:15:32"|"2013 MCDA Meetings"|"Can someone provide a listing of meetings for 2013, thanks"|"0"|"1"|"1" +"2775"|"53"|"2012-12-31 11:38:55"|"Re: 2013 MCDA Meetings"|"We are still confirming some locations. We will post it soon. The dates are Feb 8, April 26, June 5-7, Oct 4 and Dec 6. The October one is tentative - we may try to do something in conjunction with the APCO Annual Meeting date. Stay tuned. "|"2772"|"1"|"1" +"2776"|"80"|"2012-12-31 12:57:10"|"Re: The End is Here! The End is Here!"|"Congratulations Jim!! All the best to you."|"2754"|"1"|"1" +"2694"|"78"|"2012-12-10 15:42:44"|"Contigency Plans"|"Looking for some local plans so we could update ours here at Newaygo. Hoping to find a few pdfs out there to glance at. Thanks in advance."|"0"|"1"|"1" +"2695"|"159"|"2012-12-13 09:28:02"|"Open Carry"|"How is everyone handling person with a gun calls? i.e. Open carry in a school or business. What questions are you asking?"|"0"|"1"|"1" +"2697"|"133"|"2012-12-17 07:36:15"|"Job Description Request from Detroit Comm."|"Terry Strother-Dixon from Detroit Communications has requested our assistance. She has been tasked with re-writing the job descriptions for their Police Dispatcher and Director position. Anyone willing to share their job description for these positions, please send them to Terry at strotherdixont888@detroitmi.gov. She thanks us all in advance! "|"0"|"1"|"1" +"2698"|"94"|"2012-12-17 10:21:26"|"Newtown 911 is a very small center"|"Newtown Emergency Communications CenterContact: Maureen Will , DirectorAddress: 3 Main Street Newtown ,CT 06470 Phone: (203) 270-4296Fax: (203) 270-4356Emergency Phone: 911Hours: 24 Hours / 7 Days Per WeekAdditional Links:Connecticut Light & Power - Outage ReportsNational Weather Service211 InfolineOffice of Statewide Emergency TelecommunicationsConnecticut Department of Transportation Newtown Emergency Communications Center dispatches Police, Fire, and EMS for the Town Of Newtown. We answer all 911 calls for Newtowns Emergency Services. N.E.C.C. is located at 3 Main ST in Town Hall South. N.E.C.C. is staffed 24/7 by two Dispatchers. In 2010 N.E.C.C. answered 7,068 Emergency 911 calls. As of July 1,2004 the State of Connecticut requires Dispatch Centers in the State to provide Emergency Medical Dispatch "|"0"|"1"|"1" +"2834"|"53"|"2013-01-14 14:45:25"|"Re: 2013 Meeting Schedule"|"APCO is March 14 & 15, 2013. "|"2832"|"1"|"1" +"2835"|"38"|"2013-01-14 15:22:55"|"Re: 2013 Meeting Schedule"|"LISA.... Take a deep breath!"|"2832"|"1"|"1" +"2836"|"38"|"2013-01-14 16:10:57"|"Re: 2013 Meeting Schedule"|"LISA.... Take a deep breath!"|"2832"|"1"|"1" +"2700"|"38"|"2012-12-17 11:33:51"|"EMS Contract Dispatch or not"|"As many of you know, we are involved in a lawsuit seeking a Declaratory Judgement on the term \"closest and most appropriate\" for EMS Dispatching. I need to know who this may effect either way. Pls advise wether you use the 'closest' concept or comply with a community's Contract they may have with one particular service. I know at this time it is done both ways but we need a firmer handle on it. Thanks, Lloyd "|"0"|"1"|"1" +"2701"|"38"|"2012-12-17 12:06:47"|"EMS Contract Dispatch or not"|"As many of you know, we are involved in a lawsuit seeking a Declaratory Judgement on the term \"closest and most appropriate\" for EMS Dispatching. I need to know who this may effect either way. Pls advise wether you use the 'closest' concept or comply with a community's Contract they may have with one particular service. I know at this time it is done both ways but we need a firmer handle on it. Thanks, Lloyd "|"0"|"1"|"1" +"2702"|"101"|"2012-12-17 12:08:25"|"Re: EMS Contract Dispatch or not"|"Van Buren County complies with local jurisdication contracts for service."|"2700"|"1"|"1" +"2703"|"106"|"2012-12-17 12:12:42"|"Re: EMS Contract Dispatch or not"|"We comply with the community contract unless the responsible ambulance co is unavailable then the host ambulance requests a mutual aid response"|"2701"|"1"|"1" +"2704"|"133"|"2012-12-17 12:26:26"|"Re: EMS Contract Dispatch or not"|"We respect the local unit of government's decision to declare the \"most appropriate\" EMS unit and then we dispatch closest available from the most appropriate."|"2700"|"1"|"1" +"2705"|"56"|"2012-12-17 12:41:29"|"Re: EMS Contract Dispatch or not"|"We do exact same as Jim said below."|"2701"|"1"|"1" +"2707"|"177"|"2012-12-17 12:52:22"|"Re: EMS Contract Dispatch or not"|"Lenawee is the same as the others posted here."|"2701"|"1"|"1" +"2708"|"86"|"2012-12-17 12:57:21"|"Re: EMS Contract Dispatch or not"|"Iosco has a millege funded service, also supported by 1st responders"|"2701"|"1"|"1" +"2709"|"95"|"2012-12-17 13:16:03"|"MCDA election results"|"On Friday at the December 2012 membership meeting, Greg Clark of CCE was elected to the position of MCDA Secretary beginning in 2013. Congratulations Greg."|"0"|"1"|"1" +"2710"|"188"|"2012-12-17 13:19:38"|"Re: MCDA election results"|"Congratulations Greg!"|"2709"|"1"|"1" +"2711"|"58"|"2012-12-17 13:20:19"|"Re: EMS Contract Dispatch or not"|"In the City of Marquette we have two agencies (both private) located within a few blocks of one another so we rotate the calls for these agencies. For the rest of the County we use closest. "|"2701"|"1"|"1" +"2712"|"188"|"2012-12-17 13:21:19"|"Re: EMS Contract Dispatch or not"|"We are the same as everyone else mentioned so far. "|"2701"|"1"|"1" +"2714"|"1"|"2012-12-17 13:36:02"|"Re: MCDA election results"|"As always, great Board top to bottom."|"2709"|"1"|"1" +"2715"|"193"|"2012-12-17 14:24:22"|"Re: EMS Contract Dispatch or not"|"At Roscommon County we have seven Twp. owned and operated EMS agencies, (3-BLS & 4-ALS) and we dispatch all of them by the areas they cover, and are contracted to cover. We have one private EMS agency that provides ALS ECHO service from out-side the county to only one BLS Agency. The remaining two BLS services that receive ALS-Echo service receive it from the in-county Twp. ALS providers. They all have designated “next call” agencies for mutual aid if needed. Essentially we dispatch by “jurisdiction & contract”, not by “closest ambulance”. "|"2701"|"1"|"1" +"2716"|"90"|"2012-12-17 15:47:06"|"Re: EMS Contract Dispatch or not"|"Hillsdale County also respects the local unit of government's decision to declare the \"most appropriate\" EMS unit and then we dispatch closest available from the most appropriate."|"2700"|"1"|"1" +"2718"|"181"|"2012-12-17 16:42:35"|"Leonard Norman- Retirement"|"Everyone, please join me in congratulating Leonard Norman on his retirement from 37 years in public safety, the last five at Bay County Central Dispatch 9-1-1.We will be hosting a dessert reception for him on Tuesday, January 22nd, 2013 at 3pm. 1228 Washington Ave, Bay City.For those interested a cash bar will follow (5pm) at the Stein Haus, 1108 N Water St, Bay City."|"0"|"1"|"1" +"2727"|"25"|"2012-12-20 08:20:28"|"Re: Calhoun Deputy Director Position"|"Congrats Rich.... "|"2723"|"1"|"1" +"2728"|"95"|"2012-12-20 08:43:48"|"Re: Calhoun Deputy Director Position"|"Congratulation Rich!!!!!Tim Smith"|"2723"|"1"|"1" +"2729"|"30"|"2012-12-20 09:06:49"|"Re: Leonard Norman- Retirement"|"Congratulations Leonard!! We wish you the best!!"|"2718"|"1"|"1" +"2730"|"38"|"2012-12-20 10:36:35"|"Re: Calhoun Deputy Director Position"|"WOW, YOU GUYS KEEP GOOD SECRETS!Congratulations.. "|"2723"|"1"|"1" +"2731"|"57"|"2012-12-20 11:57:48"|"Re: Calhoun Deputy Director Position"|"Congrats Rich! Looking forward to you being our neighbor :)"|"2723"|"1"|"1" +"2732"|"20"|"2012-12-20 14:30:34"|"Live Podcast on the Dispatchers"|"Hello, One of my supervisors is starting up this live podcast focusing on dispatchers. I've attached the link, please share with your staff. Thank you. http://www.kickstarter.com/projects/thejcast/the-jcast-featuring-within-the-trenches?ref=activity"|"0"|"1"|"1" +"2733"|"106"|"2012-12-20 14:44:51"|"Re: Calhoun Deputy Director Position"|"Congratulations Rich!!!!"|"2723"|"1"|"1" +"2734"|"44"|"2012-12-20 14:46:35"|"Re: Calhoun Deputy Director Position"|"Congratulations Rich!"|"2723"|"1"|"1" +"2735"|"44"|"2012-12-20 14:49:28"|"Bernie"|"Todd,Can you fill us in as to what is going on with Bernie?? I've heard twice that he has stepped down. I'm sure I am not alone in the feeling that he is a dear member of our MCDA family and I hope it is just an early retirement and not something more serious. Phyllis"|"0"|"1"|"1" +"2736"|"57"|"2012-12-20 14:53:55"|"Re: Leonard Norman- Retirement"|"Congrats Leonard!"|"2718"|"1"|"1" +"2737"|"170"|"2012-12-20 15:05:40"|"Re: Calhoun Deputy Director Position"|"Congratulations Rich!"|"2723"|"1"|"1" +"2738"|"78"|"2012-12-20 15:06:32"|"Re: Bernie"|"Bernie has decided to step down into a dispatch position to start winding down relaxing a bit towards his retirement. With current politics and funding issues at an all time high he decided to lessen both of them but he is still part of our team. I will be serving as Interim for the time being and will be annoying with lots of questions. Thanks if you need any further just give us a call=)"|"2735"|"1"|"1" +"2739"|"102"|"2012-12-20 15:09:13"|"Re: Calhoun Deputy Director Position"|"Excellent choice....congrats Rich!"|"2723"|"1"|"1" +"2740"|"94"|"2012-12-20 15:14:45"|"Re: EMS Contract Dispatch or not"|"We comply with the community's contract for the area outside our county EMS jurisdiction, unless that unit is unavailable then its closest available. "|"2701"|"1"|"1" +"2741"|"94"|"2012-12-20 15:19:11"|"Re: Open Carry"|"Believe it or not we haven't had one of these yet, but my supervisor tells me they would treat is no differently than any person with a gun, get as much info and send a cop to check it out. "|"2695"|"1"|"1" +"2742"|"94"|"2012-12-20 15:20:06"|"Re: Consumers Power Outage Mapping Tool"|"we just used this today!! its a nice tool."|"2685"|"1"|"1" +"2743"|"101"|"2012-12-20 15:39:01"|"Re: Calhoun Deputy Director Position"|"Congrats to you both - what a team! "|"2723"|"1"|"1" +"2746"|"45"|"2012-12-20 16:47:26"|"Re: Leonard Norman- Retirement"|"Congrats my friend - WELL deserved."|"2718"|"1"|"1" +"2745"|"45"|"2012-12-20 16:44:56"|"Re: EMS Contract Dispatch or not"|"Clinton County respects the decision of those closest to the citizens we all serve, the township, village/city boards on who should respond to their needs."|"2700"|"1"|"1" +"2747"|"70"|"2012-12-20 16:49:13"|"tell Police/Fire/EMS of HIV prior to call"|"We had a recent incident where a police officer was exposed to a subject under arrest and was HIV positive. If we knew that the suspect was HIV positive or any other disease would we be able to tell the PD that person in that residence was HIV positive so they would use universal precautions. Yes they should always, but we do know they do not. Anyone know if we are exempt from HIPPA or does anyone have policy covering this. We have considered using codes, but cops forget."|"0"|"1"|"1" +"2748"|"45"|"2012-12-20 16:50:32"|"Re: Calhoun Deputy Director Position"|"Congrat's Jeff - you continue your selection for a great team. Rich congratulation my friend. Nice move."|"2723"|"1"|"1" +"2749"|"44"|"2012-12-20 17:39:22"|"Re: Bernie"|"Thanks Todd!"|"2735"|"1"|"1" +"2750"|"44"|"2012-12-20 17:44:42"|"Re: tell Police/Fire/EMS of HIV prior to call"|"Vic,I've attached two articles that will hopefully answer your question(s).http://psc.apcointl.org/2010/08/26/hipaa-radio-emd/http://www.911dispatch.com/info/hipaa_position.pdf \"Because 9-1-1 centers and other dispatch agencies usually don’t bill for any health-care services, they don’t engage in the type of electronic transactions covered by HIPAA, and they are, therefore, not “covered entities” under HIPAA. Thus, these organizations may freely communicate PHI, through any means and to any party without violating the privacy regulations.\""|"2747"|"1"|"1" +"2751"|"90"|"2012-12-20 20:41:13"|"Re: Calhoun Deputy Director Position"|"Nice going Jeff. Congratulations Rich! Welcome to our neighborhood too!!"|"2723"|"1"|"1" +"2752"|"90"|"2012-12-20 20:42:56"|"Re: Leonard Norman- Retirement"|"Congratulations Leonard!! You will be missed sir but enjoy your retirement!"|"2718"|"1"|"1" +"2753"|"32"|"2012-12-21 08:51:42"|"Re: Calhoun Deputy Director Position"|"What an excellant choice Jeff, I think Rich will be a great asset to your dispatch center. Congratulations Rich !"|"2723"|"1"|"1" +"2754"|"45"|"2012-12-21 08:52:20"|"The End is Here! The End is Here!"|"Not the end of the world, but the end of fall and more importantly the end of a major chapter in my life. After 40 years of continuous public service and 45 years of full time employment, it IS TIME to retire.Tomorrow, Bonnie and I start the next chapter of our life of no alarm clocks, more time with the grand-kids, and spending the winters in the south. I am so proud to have been part of the MDCA and having worked with such a great team of professionals that I can call my friends.My phone remains: 517-243-3121 Email: jimbonnie5v@yahoo.com I’d love to hear from you from time to time, and if you are in the area of 607 Beverly, Harrison, MI, after mid-April 2013 that is where I will be hanging my hat.God’s Blessing! And good luck with the challenges facing 9-1-1. "|"0"|"1"|"1" +"2755"|"2"|"2012-12-21 08:58:31"|"Re: The End is Here! The End is Here!"|"Good luck, Jim, and thank you for all that you have contributed. Your knowledge and dedication is much appreciated! Best wishes. Carol"|"2754"|"1"|"1" +"2756"|"34"|"2012-12-21 09:00:32"|"Re: The End is Here! The End is Here!"|"Best of wishes, Mr. Fyvie.Everyone here on this site has learned a lot from you, and you have been appreciated and will be missed.Enjoy the well deserved relaxation!Burt Eichler, Huron County"|"2754"|"1"|"1" +"2757"|"78"|"2012-12-21 09:01:15"|"Re: The End is Here! The End is Here!"|"Good luck god bless and thank you for your hard work and dedication to the whole landscape of 911"|"2754"|"1"|"1" +"2758"|"38"|"2012-12-21 09:04:27"|"Re: The End is Here! The End is Here!"|"Bless you Jim. Good Job :)"|"2754"|"1"|"1" +"2759"|"104"|"2012-12-21 09:06:42"|"Re: The End is Here! The End is Here!"|"May God bless you on your new adventures. Your wisdom and insight will be missed.Tim"|"2754"|"1"|"1" +"2760"|"30"|"2012-12-21 09:15:12"|"Re: The End is Here! The End is Here!"|"Thank you Jim for your hard work & dedication to the 9-1-1 Community!! You have set the standard for the rest of us to follow! God Bless you and your family! "|"2754"|"1"|"1" +"2761"|"155"|"2012-12-21 09:36:50"|"Re: The End is Here! The End is Here!"|"Best Wishes for an enjoyable retirement, Jim. Enjoy!"|"2754"|"1"|"1" +"2762"|"62"|"2012-12-21 09:40:28"|"Re: The End is Here! The End is Here!"|"Congratulations Jim. Enjoy your well deserved retirement."|"2754"|"1"|"1" +"2763"|"32"|"2012-12-21 09:41:13"|"Re: The End is Here! The End is Here!"|"Jim- You will be greatly missed in our 9-1-1 community as well as my next door neighbor.You have a very high standard and this I admire. Happy retirement to you my friend! Mark"|"2754"|"1"|"1" +"2764"|"170"|"2012-12-21 09:41:33"|"Re: The End is Here! The End is Here!"|"Jim, you have been a valuable resource. A member whose input always brought information to our table. It has been a pleasure to get to know you. Best of Luck from Monroe"|"2754"|"1"|"1" +"2765"|"25"|"2012-12-21 10:14:04"|"Re: The End is Here! The End is Here!"|"Jim, your dedication to the MCDA and 911 has been amazing...thank you for your insight and wisdom - you will most certainly be missed.Happy Retirement it is well deserved!Greg"|"2754"|"1"|"1" +"2766"|"106"|"2012-12-21 11:06:24"|"Re: The End is Here! The End is Here!"|"Congratulations Jim! I appreciate your time and patience tutoring me in managing a central dispatch. No matter how dumb my question, you never hung up on me. All joking aside; our association is losing a true advocate and voice with so many organizations throughout the state. Good luck to you and above all HAVE FUN! "|"2754"|"1"|"1" +"2767"|"48"|"2012-12-21 15:42:16"|"Re: The End is Here! The End is Here!"|"Job well done!Thank you Jim for your leadership in Clinton County, our region, our state, our profession. The next chapter sounds like an exciting adventure and I wish you and your family best wishes along the way. If I can ever help you with anything please call, I certainly owe you. 517 256 1185"|"2754"|"1"|"1" +"2768"|"38"|"2012-12-21 16:17:13"|"Re: The End is Here! The End is Here!"|"Bless you Jim. Good Job :)"|"2754"|"1"|"1" +"2777"|"80"|"2012-12-31 12:58:26"|"Re: MCDA election results"|"Congratulations Greg. Good luck with your new duties."|"2709"|"1"|"1" +"2778"|"53"|"2013-01-02 13:42:26"|"Draft December 2012 Meeting Minutes"|"An unapproved draft of the December meeting minutes has been posted. "|"0"|"1"|"1" +"2779"|"66"|"2013-01-03 15:00:14"|"COMMUNICATIONS TECHNICIAN (COM-T) TRAINING COURSE "|"More information can be found by clicking the \"Training\" tab on the left side of our web page."|"0"|"1"|"1" +"2780"|"34"|"2013-01-03 15:59:07"|"Farewell to the group"|"Good afternoon, everyoneI wanted everyone to know that I am resigning as Emergency Services Director, effective January 18th, to return to private industry, as the Safety Director at Cooperative Elevator Co., in Pigeon, MIThis group has provided incredible knowledge and assistance and it has been an honor to work with all of you.Best wishes to everyone.Burt Eichler"|"0"|"1"|"1" +"2781"|"133"|"2013-01-03 16:08:27"|"Re: Farewell to the group"|"Congrats but you will be missed. Good luck with your future endeavor!"|"2780"|"1"|"1" +"2782"|"70"|"2013-01-03 16:22:32"|"Re: Farewell to the group"|"Burt,You will be missed, congrats on the new job."|"2780"|"1"|"1" +"2783"|"38"|"2013-01-03 16:27:58"|"Re: Farewell to the group"|"BURT, Will really miss ya buddy. The very best to you and stop by when you can.. Lloyd"|"2780"|"1"|"1" +"2784"|"90"|"2013-01-03 16:30:27"|"Re: Farewell to the group"|"Burt, The honor has been ours! You have been a good friend and will certainly be missed. Good luck in the future at your new position and keep in touch if you can! Doug Sanford"|"2780"|"1"|"1" +"2785"|"148"|"2013-01-03 16:49:30"|"Re: Farewell to the group"|"Burt, It has been a real pleasure working with you. I hope your next endeavor is all you hope it to be. Good Luck to you and don't forget your southern friends. Stop by and visit when you can."|"2780"|"1"|"1" +"2786"|"66"|"2013-01-03 16:56:24"|"Re: Farewell to the group"|"All the best to you and your family Burt. Keep in touch."|"2780"|"1"|"1" +"2787"|"170"|"2013-01-03 18:21:11"|"Re: Farewell to the group"|"Best of luck Burt from Monroe"|"2780"|"1"|"1" +"2788"|"30"|"2013-01-04 08:42:41"|"Re: Farewell to the group"|"Burt, Best wishes in your new endeavor. We will definitely miss your humor and insightfulness!:-) Keep in touch! Dawn"|"2780"|"1"|"1" +"2789"|"181"|"2013-01-04 08:55:09"|"Re: COMMUNICATIONS TECHNICIAN (COM-T) TRAINING COU"|"Have any of you had dispatchers attend this course? How have the put it to practical use? I have a few that I'd like to send, but I don't want them to come back with great training and no way to put it to use.Thanks!"|"2779"|"1"|"1" +"2790"|"134"|"2013-01-04 09:07:30"|"Re: Failover SOP"|"To ensure I am employing the correct terminology. Fail-Over SOP is related to communications outages?Jon Uribe"|"2770"|"1"|"1" +"2791"|"1"|"2013-01-04 09:26:17"|"Re: Farewell to the group"|"Huron Co. is a better place because of your work there Burt. Enjoy your new job and bring us a bag of navy beans when you pass by."|"2780"|"1"|"1" +"2792"|"39"|"2013-01-04 10:05:24"|"Re: Farewell to the group"|"Best of luck Burt! Enjoy the new job!"|"2780"|"1"|"1" +"2793"|"39"|"2013-01-04 10:09:50"|"Mason Oceana 911 Director "|"The Mason Oceana 911 Board of Directors will be accepting applications for the 911 Director of Operations position until 5pm, January 22nd. For application information, job description etc, go to www.mason-oceana911.org. Thank you!"|"0"|"1"|"1" +"2794"|"101"|"2013-01-04 10:15:45"|"Re: Farewell to the group"|"Enjoy the challenges of a new position. You will be as successfull in the private sector as you were in Public Safety. Congrats!"|"2780"|"1"|"1" +"2795"|"66"|"2013-01-07 08:13:17"|"Re: COMMUNICATIONS TECHNICIAN (COM-T) TRAINING COU"|"We have dispatch supervisors trained to the COML level, but none at COMT. I believe COMT is a highly technical class, but I wouldn’t discourage it. We are not sending anyone from our center to the class. The practical uses would be used in disasters or possibly used in radio system design considerations. You may want to contact the John Imeson to get more information. His email is listed on the PDF."|"2779"|"1"|"1" +"2796"|"44"|"2013-01-07 14:52:41"|"Re: Farewell to the group"|"Best of luck Burt!"|"2780"|"1"|"1" +"2797"|"151"|"2013-01-09 08:29:06"|"LEIN Policy"|"Does anyone have a LEIN policy for MDT's? If you do could you e-mail me a copy to a.martin@missaukeesheriff.net Thanks Andrea"|"0"|"1"|"1" +"2798"|"181"|"2013-01-09 08:42:39"|"Re: LEIN Policy"|"I have a policy for the \"Who's Where\" portion of the MDTs, if you are interested in that. I figure our regular LEIN policy covers the actual LEIN portion of the MDT. "|"2797"|"1"|"1" +"2799"|"181"|"2013-01-09 13:22:46"|"Incentives and Rewards"|"I'm curious how you reward your staff, or if you do at all. We used to give out stork pins if someone delivered a baby, lifesaver pins/letter if someone saved a life, etc.We plan on sending some dispatchers to the Michigan NENA conference in May and the Michigan APCO conference in September as a sort of reward.Our hands are tied as far as money goes (aren't they always?), what other kind of incentives are available? As with most 9-1-1 centers, we are understaffed and underpaid and it affects morale. We'd like to boost morale as much as we can on our side (knowing that people are ultimately responsible for their own happiness) and appreciate any advice and/or good ideas.Thanks,Michelle"|"0"|"1"|"1" +"2800"|"39"|"2013-01-09 13:35:56"|"Re: Incentives and Rewards"|"Michelle, some of the things I have done is allowing them to pick the training class of their choice and select who goes with them, State Conference of their choice, allow them to attend the APCO Awards dinner in Frankenmuth, make lunch for them or take them to lunch. We also have allowed them to pick their own uniform shirts, sweatshirts etc . There are many creative ways to reward that are not expensive and can be justified as an expense with the SNC. Hope this helps. Rich"|"2799"|"1"|"1" +"2801"|"133"|"2013-01-09 15:01:22"|"Circuit Court Warrants & Orders"|"I need some quick info - Who enters your Circuit Court warrants and orders into LEIN (PSAP or Court)? Thanks in advance."|"0"|"1"|"1" +"2802"|"170"|"2013-01-09 15:05:08"|"Re: Circuit Court Warrants & Orders"|"In Monroe its the Court"|"2801"|"1"|"1" +"2803"|"30"|"2013-01-09 15:07:39"|"Re: Circuit Court Warrants & Orders"|"In Sanilac County the PSAP enters the Circuit Court warrants and orders."|"2801"|"1"|"1" +"2804"|"133"|"2013-01-09 15:16:49"|"Re: Incentives and Rewards"|"Michelle - We try to recognize our staff as much as possible at board meetings, news articles, etc. Our dispatch supervisors incorporate month-to-month QA incentives on each of their shifts. One of the largest incentives that we've incorporated (and it actually saves us money too) is our attendance incentive. If an employee has perfect attendance for the calendar year, he/she gets to choose one National Conference to attend from the list I distribute to them. In our first year of doing this, we had SIX staff members with perfect attendance! All in all, it's usually a wash between the money saved in overtime versus the expenses for them to attend the conference. It's a great experience for the staff, a well deserved escape, and the employee still gets quality training. "|"2799"|"1"|"1" +"2805"|"64"|"2013-01-09 15:20:00"|"Re: Circuit Court Warrants & Orders"|"Benzie Co Central Dispatch enters warrants"|"2801"|"1"|"1" +"2806"|"106"|"2013-01-09 15:26:10"|"Re: Circuit Court Warrants & Orders"|"In Ionia County the PSAP enters the warrants and orders"|"2801"|"1"|"1" +"2807"|"104"|"2013-01-09 15:32:57"|"Re: Circuit Court Warrants & Orders"|"Montcalm County Central Dispatch enters the warrants."|"2801"|"1"|"1" +"2808"|"53"|"2013-01-09 15:33:49"|"Re: Circuit Court Warrants & Orders"|"PSAP for all warrants and orders with the exception of friend of the court. "|"2801"|"1"|"1" +"2809"|"188"|"2013-01-09 15:40:24"|"Re: Circuit Court Warrants & Orders"|"The Law Enforcement Agency enters the warrant. "|"2801"|"1"|"1" +"2810"|"76"|"2013-01-09 17:45:55"|"Request from the State of Washington"|"Dear MCDA Memebers,Please see the msg below from my NASNA counterpart in Washington. If you can assist with information, please contact Ms. Davis directly. Thank you! HMBMarlys Davis, King County’s E-911 program manager is requesting information from PSAPs. Please contact her directly if you are interested in working with her to resolve her concern.Dear NASNA Members,The King County, Washington E-911 Program has identified an issue for large PSAPs with Intrado E911 equipment (Lifeline or VIPER) and an Avaya PBX (formerly Nortel) that must be addressed before these PSAPs can move forward to Next Generation 911 (NG911). King County has 5 PSAPs affected by this issue, and there is 1 additional PSAP in Washington State that is also affected. King County and our PSAPs have been working with Intrado and Avaya for the past year to encourage them to work together to resolve this issue. King County would like to identify PSAPs in other states who have this equipment and would be interested in joining with King County to give us a stronger voice with these equipment vendors to persuade them to work together to resolve this issue. Please contact me at marlys.davis@kingcounty.gov if your PSAP is interested, and provide me your contact information. Also, let me know if you will be attending the NENA National Development Conference the week of Feb. 10, as we may try to arrange for a meeting with these vendors during the conference. "|"0"|"1"|"1" +"2811"|"177"|"2013-01-09 18:08:20"|"Re: Circuit Court Warrants & Orders"|"Lenawee Central enters court warrants except FOC."|"2801"|"1"|"1" +"2812"|"17"|"2013-01-09 22:07:22"|"Re: Circuit Court Warrants & Orders"|"Antrim PSAP for all warrants and orders with the exception of friend of the court. "|"2801"|"1"|"1" +"2813"|"201"|"2013-01-10 06:46:55"|"Re: Circuit Court Warrants & Orders"|"Macomb County enters all Circuit Court warrants with the exception of FOC warrants."|"2801"|"1"|"1" +"2814"|"148"|"2013-01-10 07:07:10"|"Re: Circuit Court Warrants & Orders"|"In Tuscola we enter Circuit Warrants, PPO's and Conditional Bonds. District Court and FOC enter their own."|"2801"|"1"|"1" +"2815"|"208"|"2013-01-10 07:37:37"|"Re: Incentives and Rewards"|"I recently attended a training where this came up. Here were some of the suggestions:1. Serving since Pin ($6-gulls)2. CTO Pin3. Send out weekly or monthly emails to the ENTIRE agency with 3-4 examples of great things your dispatchers have done. I started doing this and have gotten great feedback. Certainly has helped the moral.4. Casual Day Pass. The agency wears uniforms, they had 911 call takers, if they asked all the questions perfectly in a Q&A they got a casual day pass. They had an employee who as an average call taker; however since implementing this ended up with over 100 casual day passes."|"2799"|"1"|"1" +"2816"|"148"|"2013-01-10 09:23:18"|"Active Shooter SOP"|"Working on an Active Shooter SOP. Anyone that has one in place if you are willing to share I would really appreciate it. snielsen@tuscolacounty.org"|"0"|"1"|"1" +"2817"|"95"|"2013-01-10 09:30:31"|"Re: Active Shooter SOP"|"NAED just released a very good one if you are one of their customers. We are inplementing here in Ottawa County this week. FYI Tim"|"2816"|"1"|"1" +"2818"|"192"|"2013-01-10 09:31:40"|"Re: Circuit Court Warrants & Orders"|"In Washtenaw County the PSAP enters these."|"2801"|"1"|"1" +"2819"|"177"|"2013-01-10 09:32:24"|"LEIN Classes"|"Lenawee County Central Dispatch is hosting a Basic LEIN class on January 29th, 2013 9am and Packing the Record classes on January 30th, 2013, one at 9am and the other at 1:30pm. All classes will be in the Dominican Hall of Siena Heights University in Adrian. I would love to have you join us. To register, shoot Ann Vogel an e-mail at vogela1@michigan.gov"|"0"|"1"|"1" +"2820"|"38"|"2013-01-10 10:48:55"|"Re: Circuit Court Warrants & Orders"|"Genesee County - the Courts do it.."|"2801"|"1"|"1" +"2821"|"151"|"2013-01-10 11:50:16"|"Re: Active Shooter SOP"|"I would love to get a copy if you would be willing to share it."|"2816"|"1"|"1" +"2822"|"95"|"2013-01-10 12:00:09"|"Re: Active Shooter SOP"|"Here is the link to the Protocol http://www.emergencydispatch.org/"|"2816"|"1"|"1" +"2823"|"104"|"2013-01-10 14:45:46"|"Transitioning to 800 MHz"|"We are in the process of transitioning to 800 MHz for police, and I'd like to know what model Portables and Mobiles your officers are using?Let me know at tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"2824"|"158"|"2013-01-10 14:54:12"|"Re: Circuit Court Warrants & Orders"|"Ingham the courts or departments enter their warrants"|"2801"|"1"|"1" +"2825"|"32"|"2013-01-10 15:53:12"|"Re: Transitioning to 800 MHz"|"Tim- In Gratiot when we migrated police to 800 mhz they use the following Motorola RadioPortables: XTS-2500Mobiles: XTL-2500The Fire Chiefs carry Motorola APX-7000(dual band)portables for interop communications with Police."|"2823"|"1"|"1" +"2826"|"32"|"2013-01-10 16:08:16"|"Re: Circuit Court Warrants & Orders"|"In Gratiot all Circuit Court warrants & orders are entered by Gratiot County Central Dispatch. Our District Court enters all warrants from their office."|"2801"|"1"|"1" +"2827"|"183"|"2013-01-10 16:24:36"|"Re: Transitioning to 800 MHz"|"Our Law enforcement is just finishing up the transition they are mostly Motorola XTS2500s for the supervisors, XTS5000 for the chiefs, and the XTS1500 with a limited template for the road officers. We do have a couple of 7000's but they are for the Emergency manager (me) and the 911 director (also me) and a few others due to their cost."|"2823"|"1"|"1" +"2828"|"183"|"2013-01-10 16:26:41"|"Re: Circuit Court Warrants & Orders"|"In Alpena County all warrants are entered by the appropriate court, Alpena County Central Dispatch does not enter any warrants."|"2801"|"1"|"1" +"2829"|"44"|"2013-01-11 11:36:58"|"Re: Circuit Court Warrants & Orders"|"All warrants are court entered in Barry County. Central Dispatch only enters Bond Conditions and PPOs."|"2801"|"1"|"1" +"2830"|"181"|"2013-01-11 14:15:27"|"Bay County 9-1-1 Dispatcher openings"|"http://www.baycounty-mi.gov/Docs/Dispatcher%20posting%201.13.pdf"|"0"|"1"|"1" +"2831"|"101"|"2013-01-11 14:29:20"|"Re: Circuit Court Warrants & Orders"|"VBC enters all but FOC's"|"2801"|"1"|"1" +"2837"|"39"|"2013-01-15 10:43:13"|"Re: 2013 Meeting Schedule"|"Lloyd, quit repeating yourself!"|"2832"|"1"|"1" +"2838"|"39"|"2013-01-15 10:46:22"|"Reminder of Mason Oceana Director hiring"|"Mason Oceana Board of Directors will be accepting applications with resumes for one more week. Go to www.mason-oceana911.org for all the details."|"0"|"1"|"1" +"2839"|"206"|"2013-01-15 10:56:36"|"CCE has openings for Part-Time 911 Dispatchers"|"CCE has an opening for a part time 9-1-1 Telecommunicator. Responsibilities include answering 9-1-1 calls on a multi-line telephone system, entering data using a computer, and dispatching emergency service personnel. The right applicant will have exceptional communication skills, the ability to multitask, work effectively under pressure, and must be available to work all shifts, including nights, weekends, and holidays. A High School Diploma or GED Equivalent is required. Experience in a 9-1-1, fire service, emergency medical service, or law enforcement field is preferred, but not required. All employees must submit to a background investigation. Contact malbertson@cce911.com or the administrative offices at (231) 347-3911 to receive an application and a self-screening questionnaire. Applications will be accepted until Friday, January 18, 2013. "|"0"|"1"|"1" +"2840"|"53"|"2013-01-16 08:56:07"|"Revised 2013 Meeting Schedule"|"A new and improved meeting schedule has been posted. Good thing I'm no longer secretary. Sorry Jackie!! "|"0"|"1"|"1" +"2841"|"64"|"2013-01-16 11:17:57"|"Typing Test"|"Good Morning..I'm looking for a typing test. Any suggestions on a product would be very helpful. Thank you"|"0"|"1"|"1" +"2842"|"104"|"2013-01-16 12:16:15"|"Re: Typing Test"|"I've used Mavis Beacon electronic typing tests in the past. It seemed to work pretty good, measured speed and accuracy. Tim"|"2841"|"1"|"1" +"2843"|"86"|"2013-01-16 13:09:11"|"Re: Typing Test"|"Google it: You will find many on line"|"2841"|"1"|"1" +"2844"|"95"|"2013-01-17 08:04:13"|"State of the State"|"If you didn`t see the Governor's speech last night, he did say he wants to move ahead with a NG 9-1-1 system in Michigan in 2013 working with the legislators.FYI, and more details in the future. Tim"|"0"|"1"|"1" +"2845"|"2"|"2013-01-17 12:14:48"|"Report on June 2012 Storm Impact"|"Got this link from our NWS - thought some of you might be interested in seeing it,if you haven't already.http://www.fcc.gov/document/derecho-report-and-recommendations"|"0"|"1"|"1" +"2846"|"148"|"2013-01-17 14:57:34"|"Re: State of the State"|"Actually he said he wants to move forward on a \"Next Generation Nine Eleven System.\" FYI"|"2844"|"1"|"1" +"2847"|"170"|"2013-01-18 08:39:44"|"Job Posting - Monroe"|"Monroe County is currently accepting applications for the position of Communication Specialist. Interested applicants can apply at http://www.co.monroe.mi.us/government/departments_offices/human_resources/jobs.html. A complete job description and application is available on the Monroe County website. "|"0"|"1"|"1" +"2940"|"53"|"2013-03-05 15:19:16"|"MI-TERT"|"With all the major events and disasters that have occurred over the last two years, it's a good time to reflect on what would happen if.... It will be extremely important that when 'it' happens that Michigan dispatch centers will be able to help Michigan dispatch centers. If you are not already an agency participating in MI-TERT, please give it some consideration. I know that each of you would be willing and would want to help out any of the agencies in our State in a time of need. It's important that we have the ground work laid for that to happen when it's needed. During an event is not the time to try to put things together. I know everyone is busy but please take some time to consider participation and contact me to get started. All you have to do is think about a Newtown School Shooting happening in your area or devastating weather event and you know you will be overwhelmed very quickly and will need outside help. Let's make sure we have that help to give and don't have to go out of state for it and let's make sure all the ground work is laid ahead of time so we aren't scrambling and delayed when time and assistance will be critical."|"0"|"1"|"1" +"2849"|"20"|"2013-01-21 10:36:46"|"Job Description - Tech Person"|"If your agency has a tech person dedicately solely to your department, please email me job description of this position. tbruce@allegancounty.org Thank you. "|"0"|"1"|"1" +"2850"|"2"|"2013-01-21 11:10:04"|"Re: Job Description - Tech Person"|"I would be interested in this as well. cadair@ogemawcountymi.gov"|"2849"|"1"|"1" +"2851"|"177"|"2013-01-22 07:58:44"|"New World MSP CAD"|"I would like to know how many PSAP's use the New World MSP CAD. At this point, I am only interested to know if you have it. I would like to establish a list that might enable us to share ideas in the future."|"0"|"1"|"1" +"2852"|"30"|"2013-01-22 08:10:05"|"Re: New World MSP CAD"|"We use New World MSP CAD in Sanilac County."|"2851"|"1"|"1" +"2853"|"3"|"2013-01-22 08:23:02"|"Re: New World MSP CAD"|"Berrien County uses NWS MSP"|"2851"|"1"|"1" +"2854"|"106"|"2013-01-22 08:23:21"|"February 8, 2013 MCDA Meeting Agenda"|"Jackie has added the agenda for the Feb 8th MCDA meeting at Ottawa Co Central Dispatch. It is located under the Minutes & Agendas tab."|"0"|"1"|"1" +"2855"|"181"|"2013-01-22 08:58:28"|"Re: Shift Supervisor Job Description"|"Sorry to necropost, but I would really love a copy of anyone's shift supervisor job descriptions!! Thanks and have an Arctic day!"|"1050"|"1"|"0" +"2856"|"188"|"2013-01-22 09:30:23"|"Re: New World MSP CAD"|"Menominee County does not"|"2851"|"1"|"1" +"2857"|"170"|"2013-01-22 10:42:00"|"Re: New World MSP CAD"|"Monroe County uses New World MSP"|"2851"|"1"|"1" +"2858"|"102"|"2013-01-22 11:02:59"|"Re: New World MSP CAD"|"We also use it here in Grand Traverse County. There was a Yahoo Group established some time ago for Michigan users of New World Systems to exchange ideas and issues....michigannwusersgroup"|"2851"|"1"|"1" +"2859"|"183"|"2013-01-22 11:45:39"|"Re: New World MSP CAD"|"Alpena County does not drink the blue koolaid."|"2851"|"1"|"1" +"2860"|"20"|"2013-01-22 13:25:39"|"Re: New World MSP CAD"|"Allegan County uses MSP CAD. "|"2851"|"1"|"1" +"2861"|"177"|"2013-01-22 14:37:53"|"Re: New World MSP CAD"|"Thanks to all who responded so far, and to any others who will respond in the future. I will keep this info as I may need to talk to you in the future. We just switched to the MSP and I am glad to know by agency who has experience with the New World MSP. "|"2851"|"1"|"1" +"2862"|"134"|"2013-01-23 11:34:28"|"Re: New World MSP CAD"|"St Joseph County does not utilize the MSP CAD."|"2851"|"1"|"1" +"2863"|"74"|"2013-01-24 13:19:04"|"Issues with CPS / DHS"|"As addressed,My name is Vickie Stuart and I am the Executive Assistant at Saginaw County 9-1-1. We have been experiencing difficulties with the new CPS Centralized Intake number, which has resulted in children being left unprotected. We recently met with some local police chiefs, a school counselor, the Director from our local Child Abuse & Neglect Council, as well as representatives from our local CPS office, the Lansing DHS office and Senator Kahn's office, to discuss these issues. As a result of that meeting, I was tasked with checking with other 9-1-1 centers to see if your supervisors/dispatchers have had any issues with CPS calls; i.e., rude CPS workers, failure to accept the call as a CPS case, refusing to respond to the call, etc. We have another meeting scheduled to, hopefully, come up with solutions to better the system so that abused children don't continue to fall through the cracks. That's how it appears to be in Saginaw County.If you would post any comments you have, positive or negative, about your interaction with the CPS/DHS system, it would be very helpful. Our next meeting is scheduled for Thursday, January 31st from 9am-11am at the Thomas Township Public Safety Building, 8215 Shields Drive, Saginaw. Please feel free to attend if you have any interest in this topic.Thank you for your anticipated help,Vickie Stuart"|"0"|"1"|"1" +"2864"|"193"|"2013-01-24 13:55:31"|"Re: Issues with CPS / DHS"|"Roscommon County 911 and county law enforcement recently had a similar meeting with our local DHS staff regarding the lack of information and lack of quality of management in the information that both the 911 Center & the Local law enforcement agencies. Additionally, the issue that the Centralized Intake Center, only sends information to the County Sheriff’s Office or local State Police Post and not to the three local township departments. We had sent a request that all referrals be sent to Roscommon County Central Dispatch, for proper assignment of closest available agency. Additionally, complaints of referrals having a child first listed as a victim and when contacted for additional information, was re-sent the referral with the child as the suspect. In the end, the mother was calling requesting assistance for her son who was playing with the family dog’s genitals, and wanted assistance in who to contact to her son help (counseling). Roscommon County Central Dispatch & law enforcement agencies agree that there is flaw in the Centralized Intake System. Please contact 911 Director Ed Nettle if additional information is needed at NettleE@RoscommonCounty.net or 989-275-0911."|"2863"|"1"|"1" +"2865"|"193"|"2013-01-24 13:57:20"|"Re: New World MSP CAD"|"Roscommon Co current does not use MSP CAD. - Subject to change as not happy with current vendor. "|"2851"|"1"|"1" +"2866"|"1"|"2013-01-25 10:20:45"|"Re: Typing Test"|"We used to do separate typing tests and stop doing so after evaluating its usefulness Ron. When you think about how a call taker perform their job, they don't read form a script, they listen to the caller and type into Cad. As an example, Chevrolet is chevy, armed robbery is A/R of R/A, breaking and entering is B&E, black male is bm, etc.. We use Criticall now and they test both typing (you can set your pass/fail parameters) and also test data entry(also has parameters), which might be more critical for a call taker. We've had employees do 35+ wpm the old way but couldn't keep up with caller. So far we're seeing pretty good results with our new testing."|"2841"|"1"|"1" +"2867"|"104"|"2013-01-28 15:49:46"|"Dispatch Chairs"|"I'm sure this topic has been addressed in the past, but does anyone have a suggestion on type, make/model and vendors for comfortable, durable and functional 24-hr dispatch chairs that your dispatchers like?ThanksTim tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"2868"|"185"|"2013-01-28 16:04:00"|"911 replacement"|"I would appreciate any RFP's you can send my way on a new 911 system. I am open to all suggestions and any comments you may have. dloftus@lpdmail.comThank you very much!"|"0"|"1"|"1" +"2869"|"1"|"2013-01-28 16:04:50"|"Re: Dispatch Chairs"|"We use the Ironhorse 3000, sold by Ergonomic Office Chairs....847 816-7100. Our sales person is Tom Kramer. Our people love them but that are costly $1275 per chair."|"2867"|"1"|"1" +"2870"|"151"|"2013-01-28 16:06:42"|"Re: Dispatch Chairs"|"Tim,I bought a Herman Miller 24/7 chair that I purchased back in 2005 I believe I paid $800 for it with a liftetime mechanical warranty and the company has stood behind their product, they have fixed it twice. The wheels are literally falling off now and the mesh seat is shot so I will have to replace the chair. But a good company to work with. I have purchased regular office chairs and have had to replace those every year. Andrea"|"2867"|"1"|"1" +"2871"|"39"|"2013-01-28 19:50:29"|"Re: Dispatch Chairs"|"Mason Oceana recently tried the Herman Miller Aeron chair. The staff liked it a lot. It comes in 3 sizes and the medium and large size were preferred. They got them from office designs.com for $679."|"2867"|"1"|"1" +"2873"|"163"|"2013-01-29 09:11:23"|"Re: Dispatch Chairs"|"Here is Shiawassee we have the Zepher 24/7 Comfort chairs from Ideal Seating they are broken and I an having a hard time with the company backing their warranty. "|"2867"|"1"|"1" +"2874"|"13"|"2013-01-29 09:55:45"|"Jon Campbell phone number"|"I am trying to get a hold of Jon and I don't have a phone number. Can anyone asssit me?Thanks Marsha BianconiCWW734 953 8834 or mb@c-w-w.org."|"0"|"1"|"1" +"2875"|"66"|"2013-01-29 10:13:40"|"Re: Jon Campbell phone number"|"Sent to your email"|"2874"|"1"|"1" +"2876"||"2013-01-29 11:07:50"|"Lodging for the February 8 MCDA meeting in Ottawa "|"Here are 2 hotel options in Holland for the February 8 MCDA meeting at Ottawa County Central DispatchCity Flats Hotel61 East 7th StreetHolland, MI 49423616‐796‐2100 or 1‐866‐609‐CITYwww.cityflatshotel.comGovernment rate of $119.00 per nightHampton Inn Holland12427 Felch StreetHolland, MI 49424616‐399‐8500Government Rate of $89.00 per night"|"0"|"1"|"1" +"2877"|"56"|"2013-01-29 11:27:51"|"Re: Dispatch Chairs"|"I have a rep from Steelpower Chairs coming to Hillsdale to demo their product next week. We have tried some others but nothing promising. I can let you know how the demo goes."|"2867"|"1"|"1" +"2878"|"177"|"2013-01-29 13:27:00"|"Cancellation of LEIN Packing the Record Class"|"To ALL: I sincerely apologize for this, but I am forced to inform you that our LEIN Packing the Record Class scheduled for tomorrow, January, 30th has been cancelled by LEIN Field Services. The instructor has become ill and they are unable to find a replacement for her. I truly apologize for the inconvenience this may have caused and especially for the last minute notice. It does not set well with me when I am trying to pull training here, and this happens, but there is not much that can be done. I will try to get it rescheduled for the near future. Luckily, the Basic LEIN class was a go today. If you have any questions, let me know."|"0"|"1"|"1" +"2879"|"112"|"2013-01-30 14:31:56"|"Dispatch Center Staffing"|"I need some help from Dispatch Centers that are about the size of Cass County. Cass County has a population of 52,000 people. Cass County dispatches for police, fire and ems. I am looking for a total budget number and the number of employee's. Cass County has a Lietenant, 9 dispatchers, and 2 part-time dispatchers. No supervisors at this time. We work with 2 on at all times. If you do not mind sharing your numbers please forward to dougw@cassco.org. Thank-you "|"0"|"1"|"1" +"2880"|"102"|"2013-01-30 15:11:45"|"Re: Issues with CPS / DHS"|"Vickie, We've received positive feedback from our dispatch staff regarding the local CPS employees. When talking about the centralized intake process here is what they have to say.....While the idea of a Centralized Intake makes sense on some levels the information that is often provided is, at best, weak. They, like us, are subject to whatever the people can tell them. It is easy to sit back and judge when you've been faxed a sheet with vague information; however, I've often had the sense there could be more information if the right questions had been asked. They have a tough job, I don't doubt that - I wouldn't want to have to listen to those sorts of calls hour after hour in any given shift. However, I question if a little more caller interrogation on their part is warranted to provide a more complete and sensible picture. After a rough start they've been decent about calling us to let us know they are faxing something but I cannot think of an occasion they called to confirm the fax was received. I considered this a draw - at least we know to expect something and if we don't get it we can call them back. However, this puts the responsibility on us and if they have to fax something during a significant incident the likelihood of the ball being dropped increase dramatically should that fax not come through successfully. Finally, I don't expect them to know every inch of the state but there have been a couple of times we've received information for a different county, Charlevoix county on one occasion (if I remember right). There was a Grand Traverse connection, one parent's address; however, it was known at the time of the fax the children were at another parent's home in Charlevoix county; the suspect was in Charlevoix county; and the incident occurred in Charlevoix county. This all created a delay in getting the information to the right people because we wanted to make sure we weren't just dumping it onto another county if we should, in fact, address it. "|"2863"|"1"|"1" +"2881"|"74"|"2013-01-30 15:43:39"|"Re: Issues with CPS / DHS"|"Thank you for your responses."|"2863"|"1"|"1" +"2882"|"44"|"2013-02-05 08:35:47"|"Re: Dispatch Center Staffing"|"Doug,We are one of your comparables with a population of around 58,000. There are 17 employees at Barry Central; Director, Admin Assistant, Technical Supervisor (not shared with another county agency), 4 supervisors, and 10 telecommunicators. No part timers. My operating budget for 2013 is $1,563,275"|"2879"|"1"|"1" +"2883"|"73"|"2013-02-06 15:10:28"|"Telecommunicator Job Posting"|"Muskegon Central Dispatch 9-1-1Telecommunicator/Dispatcher Answering 911 lines, classifying calls, and dispatching police, fire, and EMS units. Must be flexible for all shifts including nights, weekends, and holidays; able to type 40 wpm; pass security check and physical. Part-time and full-time opportunities. The 2013 salary ranges from $15.64 to $19.32 per hour, for part time and full time positions. Full time positions include a complete benefit package. *Health, dental, and life insurance policies *Retirement plan *An optional 457 Deferred Compensation plan *10 Holidays *Paid vacation *Personal days *Paid sick leave Applications and information at: www.mcd911.net Send applications to:Muskegon Central Dispatch 9-1-1770 Terrace Street, Muskegon, MI 49440 Applications accepted through February 25, 2013, at 3:00 p.m. EOE / Affirmative Action Employer"|"0"|"1"|"1" +"2884"|"106"|"2013-02-06 17:05:13"|"MCDA MEETING Friday Feb 8"|"The meeting @ Ottawa Co this Friday is still on for 10 AM. NWS has issued a winter storm warning (snow only). Road crews are receiving advanced notice and will be out in force well ahead of the actual snow."|"0"|"1"|"1" +"2885"|"90"|"2013-02-07 08:33:00"|"Re: MCDA MEETING Friday Feb 8"|"Jim, Glad to hear it! We are planning to attend however they are talking sleet and freezing rain before the snow for us in the South part of the state. If things look too hazardous, we may have to bow out, with our apologies. "|"2884"|"1"|"1" +"2886"|"134"|"2013-02-07 13:01:32"|"Typing Rate for Telecommunicator Job Description"|"In light of the fact that many of the new CAD systems are point and click, am seeking information on the relevance one's rate of typing has upon job performance."|"0"|"1"|"1" +"2887"|"102"|"2013-02-07 13:11:36"|"Re: Typing Rate for Telecommunicator Job Descripti"|"Here in Grand Traverse County we still find it to be very important. We have a mandatory minimum of 40 wpm, but it seems to be the 50+ wpm range that really enables a dispatcher/call taker to keep pace with the workload. "|"2886"|"1"|"1" +"2888"|"95"|"2013-02-07 13:19:48"|"Re: Typing Rate for Telecommunicator Job Descripti"|"We require 35 WPM when testing new employees. Accuracy is as important as speed. Thanks Tim"|"2886"|"1"|"1" +"2889"|"90"|"2013-02-07 13:35:07"|"Re: Typing Rate for Telecommunicator Job Descripti"|"We also require a minimum of 35 WPM. There is so much else to learn and accuracy is so important that there isn't time to wait for them to learn to type."|"2886"|"1"|"1" +"2890"|"53"|"2013-02-07 13:41:22"|"Re: Typing Rate for Telecommunicator Job Descripti"|"Typing comments accurately and efficiently still remains critical. Low typing speed affects everything. We bumped ours up to 40 but I agree with Jason on the 50. We did add a data entry test as well. I'm really finding most applicants can type more than 35 wpm anyway. "|"2886"|"1"|"1" +"2892"|"106"|"2013-02-11 12:26:23"|"Facility Rental "|"We are a county department (stand alone - not under the sheriff dept). Checking on similar PSAP operations to see what you pay for rent for the footprint you occupy. Also dispatch authorities located in county or municipal facilities. Please reply directly to me at: jvalentine@ioniacounty.org Thank you (not sure how this appeared on the other topic responses - sorry about that!) "|"0"|"1"|"1" +"2893"|"1"|"2013-02-11 13:41:54"|"Re: Typing Rate for Telecommunicator Job Descripti"|"Maybe the most relevant thing is whether or not they need to look at the keyboard when typing. WPM at 35 and having to look at the keyboard (Me) might not get it. I can do 35 but would probably struggle doing what a telecommunicator has to do."|"2886"|"1"|"1" +"2894"|"39"|"2013-02-11 14:19:47"|"Re: Typing Rate for Telecommunicator Job Descripti"|"Another thing to remember is if you are going to test their typing, that you have them listen to a recording and type what they hear as opposed to typing what they are reading. It is the skill 911 call takers need and different then just typing what they are reading."|"2886"|"1"|"1" +"2895"|"39"|"2013-02-11 14:24:02"|"Re: Dispatch Chairs"|"I am interested in hearing how the demo goes. We will be replacing all of our chairs this year. Also if anyone has done a RFP for chairs, please share. My new email is rfeole@calhouncountymi.gov."|"2867"|"1"|"1" +"2896"|"13"|"2013-02-11 14:42:00"|"Priority Dispatch"|"Does anyone use Priority Dispatch? What has your experience been with Priority? One of the CWW PSAP is thinking of switching from APCO to Priority Dispatch. Any input would be greatly appreciated. If you know of any other companies that provide these servcies, please ssend me a quick email with a contact name and number.Thanks Marsha Bianconi CWW mb@c-w-w.org., 734 953 8834"|"0"|"1"|"1" +"2897"|"86"|"2013-02-11 15:13:05"|"Re: Priority Dispatch"|"Iosco 911 Dispatch has used EMD with Priority for 10 years W/O issue and now use EFD for 3 years. Make sure your CAD allows Priority , other wise you will have to use cards "|"2896"|"1"|"1" +"2898"|"10"|"2013-02-11 15:20:03"|"Re: Priority Dispatch"|"I have used Priority Dispatch for 16 years. Here at SERESA is my 3rd center that uses it and amazingly enough I have not influenced that decision at any of the centers. It is an awesome program and is already preparing their ProQA product (that's the EMD computer software product) to be able to provide questions and instructions via text messages with a button click"|"2896"|"1"|"1" +"2899"|"53"|"2013-02-11 15:24:04"|"Re: Priority Dispatch"|"We are very happy with priority dispatch as well. I agree with Bob,make sure your CAD can support their software version so that you can use PROQA. It is essential in my opinion. Really keeps the dispatchers compliant with the program, all easy to use. "|"2896"|"1"|"1" +"2900"|"188"|"2013-02-11 15:25:26"|"Telecommunicator Job Description"|"We are in the process of updating our job description. For whatever reason, the company we hired to do this never sent the job description and ours in 10 years old. We have 10 dispatchers, usually staffed with 2 people on a shift. I would appreciate anyone who could share their job description for Dispatcher. Please email to dwormwood@menomineeco.com Thanks!"|"0"|"1"|"1" +"2901"|"10"|"2013-02-12 07:46:24"|"Hiring Processes"|"I am interested in exploring the hiring processes that other agencies use. If you use anything other than the traditional – test, oral interview, background. Please let me know. I am also interested in hearing from the agencies that are independent of a law agency – does anyone do their own background checks?Thank you in advance. You can email me at: cbartram@seresa.org"|"0"|"1"|"1" +"2902"|"158"|"2013-02-12 08:07:45"|"Re: Hiring Processes"|"We are using our own background investigators. We pay $25 an hour plus millage. They are on call part time employees. Applicants had to be retired or current police officers, who had been trained and done backgrounds for the agency they worked for. I did hire three due to the number I needed and to allow for a retiree that might not be available at certain times of the year. So far it works very well."|"2901"|"1"|"1" +"2903"|"177"|"2013-02-12 08:41:25"|"Re: Priority Dispatch"|"We have used Priority Dispatch in Lenawee for many years. In fact, we are hosting them in town right now as they are teaching the three day EMD class. We have the card system and will be upgrading to ProQA this year. We have not had any problems, but you do have to make sure to stay on top of the continuing education for certification."|"2896"|"1"|"1" +"2904"|"181"|"2013-02-12 08:46:10"|"Re: Hiring Processes"|"We test, hearing test, background,oral board interview, and then a conditional offer of employment pending the results of a drug test and pysch test. We have a retired police officer (Lenny) do our backgrounds. He did them while working as an officer, as 911 director and he has offered to do them for us for the time being. He is working a few hours a month on a consultant basis so his wages are covered under that."|"2901"|"1"|"1" +"2905"|"206"|"2013-02-12 08:54:33"|"Re: Hiring Processes"|"At CCE we have the following process:1. Screen all applications and run them through our RMS system for major red flags.2. Do a brief over the phone pre-interview.3. Invite candidates to take the Criticall test at our facility.4. Background checks are completed by a partner law enforcement agency.5. Finalists are invited to complete a 2-3 hour sit-along with a seasoned dispatcher.6. Oral Board interview7. Candidates offered position then are scheduled for fingerprinting, drug screening, eye and hearing exam. "|"2901"|"1"|"1" +"2906"|"13"|"2013-02-12 12:01:58"|"Priority Dispatch"|"Thanks to everyone who responded to my inquires about Prioirty, I got 6 respones within a few hours of the posting.Marsha Bianconi"|"0"|"1"|"1" +"2907"|"44"|"2013-02-12 12:12:04"|"Re: Priority Dispatch"|"We also use Priority Dispatch in Barry County with the ProQA interface to our CAD. We have been very happy with it."|"2896"|"1"|"1" +"2908"|"25"|"2013-02-12 13:52:00"|"February 2013 MCDA Draft Minutes"|"The February MCDA Draft Minutes from the Ottawa County Meeting are now posted under the Minutes and Agenda Tab"|"0"|"1"|"1" +"2909"|"133"|"2013-02-19 11:35:24"|"Jill Fish's Retirement Reception"|"We will be having a retirement reception for Jill Fish on Friday, February 22nd from 3:00 to 6:00 p.m. The reception will be held at the Marshall Area Fire Fighters Ambulance Authority - 16984 Burlingame Drive, Marshall, MI. We hope you can join us!!!"|"0"|"1"|"1" +"2910"|"178"|"2013-02-19 13:01:35"|"Active911"|"Active911 is a digital messaging system used to alert first responders to calls. My question is anyone using this? What are the reviews on it ? Good or Bad? St Clair County Fire Chiefs are looking for something to backup our old fire paging system.Thanks for any info you have."|"0"|"1"|"1" +"2911"|"178"|"2013-02-19 13:01:49"|"Active911"|"Active911 is a digital messaging system used to alert first responders to calls. My question is anyone using this? What are the reviews on it ? Good or Bad? St Clair County Fire Chiefs are looking for something to backup our old fire paging system.Thanks for any info you have."|"0"|"1"|"1" +"2912"|"93"|"2013-02-19 13:56:05"|"Re: Active911"|"Leelanau Co. has been using it for a few months. Very good reviews so far. We use it in combination with our radio paging system, so Active911 is a redundant notification, not our \"primary notification method\". I understand there will soon be fees for the application, $11/device/year and of course can only used for text messaging. (Smart Phones)Tom"|"2910"|"1"|"1" +"2913"|"206"|"2013-02-19 15:26:28"|"Re: Active911"|"CCE has been using the PageGate interface with SunGard CAD for the last few years, and the responders have really enjoyed it. They began showing an interest in Active911 and CADpage at the tail end of last year. We learned how the Active911 smartphone app (made by the same company that crated PageGate) takes the PageGate text message and plots the event location on a digital map. Each department that has shown an interest in Active911 has established their own email and submitted it to CCE to be added to PageGate for their group. It seems to be working well, however setting up Departments with the Active911 app is not something we've taken on as an agency. "|"2910"|"1"|"1" +"2914"|"73"|"2013-02-20 10:38:23"|"Job Posting"|"Muskegon Central Dispatch 9-1-1Computer Systems TechnicianAssist in the analysis, design, development, programming, documentation, testing, evaluation, implementation, support, and maintenance of computerized solutions for Muskegon Central Dispatch and user agencies.Must possess a Bachelor’s degree in Computer Science or a closely related field AND have a minimum two (2) years of fulltime work experience with the installation, programming, and maintenance of large scale computer systems.Applications and complete position information at: www.mcd911.netSend applications to:Muskegon Central Dispatch 9-1-1770 Terrace Street, Muskegon, MI 49440Applications accepted through March 1, 2013, at 3:00 p.m.EOE / Affirmative Action Employer"|"0"|"1"|"1" +"2915"|"53"|"2013-02-20 12:05:28"|"LEIN Workgroup Meeting Summary"|"Kevin Collins has been promoted the LEIN Section Manager. The audit and training section is working on implementing a web based TAC update training that will eliminate recerts having to take the full course and travel. They hope this will be available in October. They are working on getting a full time LEIN trainer. The TAC classes for 2013 were posted yesterday. They are investigating two suggestions that were made - one - should probation and mental orders be added to the validation list and could LEIN create a tether file where subjects on tether could be entered/queried for responder safety purposes. It was suggested that the topics for audit failures and known LEIN violations be shared with others so that agencies can compare their practices to these and help ensure compliance. Below is an overview of the items of issue during the last quarter of 2012.Failure to validate records.Incomplete & untimely warrant entries. Queries & CCHs made for personal reasons.Entry of invalid warrants and PPO’s due to stamped signatures. Failure to use the proper CCH codes specifically as related to F/ , J/ and M/.Unsubstantiated CCH inquiries.Not complying with audit preparation instructions.LEIN Operator recertifications expired.Failure to do monthly validations. Failure to do second party checks.Data entry error percentage over acceptable rate.Requestor and agency field must be accurate. Failure to eliminate generic user names.Implementing new systems to access LEIN without approvalUnauthorized connections to LEINIncomplete/inaccurate Network diagrams.Non compliant passwords.Non compliant physical securityFailure to send TACs to TAC training."|"0"|"1"|"1" +"2916"|"30"|"2013-02-21 14:07:09"|"Re: Active911"|"Hello, You might want to contact Sandusky Fire Chief Todd Hillman. Our fire services use a system called E-Dispatch, which they are very happy with. Dawn"|"2911"|"1"|"1" +"3049"|"53"|"2013-04-30 09:55:55"|"Re: LEIN Access"|"No, because they aren't operating LEIN. Live Scan sends an automatic query to LEIN as part of the fingerprint routing process, but you can't actually run a query from the device.They are required to be background checked, however, as they have unescorted access to information and/or equipment."|"3046"|"1"|"1" +"2918"|"25"|"2013-02-22 15:35:00"|"Journal of Emergency Dispatch"|"Just and FYI.In the January/February 2013 edition of the Journal of Emergency Dispatch there is an article about Suicidal Callers on page 42. The article features Northern Michigan's own Jim Marshall, Director of the 911 Training Institute. "|"0"|"1"|"1" +"2919"|"205"|"2013-02-25 14:04:49"|"Training Documentation"|"We currently have daily observation sheets and weekly/monthly training logs that we keep on each new hire during the training process. We are making some adjustments and looking for any suggestions as our current format is not user friendly with the 12 hour shifts. Anyone willing to share the documents that are used while training new employees, please send to my email at marc_gramlich@monroemi.org. Thanks"|"0"|"1"|"1" +"2920"|"183"|"2013-02-25 14:28:27"|"Re: Training Documentation"|"Alpena County uses the DeWolfe forms from his CTO program. I have digital copies I can send you if you want."|"2919"|"1"|"1" +"2921"|"205"|"2013-02-27 08:57:07"|"Re: Training Documentation"|"That would be great if you don't mind. I have been looking for a CTO class, but they currently do not have one on their calendar. Thanks"|"2919"|"1"|"1" +"2922"|"53"|"2013-02-28 09:09:24"|"Save the Date "|" There will be a free conference on 4-12-13 at the MSP training academy - main focus will be the FBI CJIS Security Policy and the MI IT Security Audit. This will be a conference that you will want to send your LASO's to along with administrators. Make sure your law enforcement agencies and other ORI partners in your community are aware of this conference. We have been begging for training in this area as we really need it across the board. The announcement said agenda and registration information will be forthcoming. "|"0"|"1"|"1" +"2923"|"53"|"2013-02-28 09:41:02"|"Save the Date "|" There will be a free conference on 4-12-13 at the MSP training academy - main focus will be the FBI CJIS Security Policy and the MI IT Security Audit. This will be a conference that you will want to send your LASO's to along with administrators. Make sure your law enforcement agencies and other ORI partners in your community are aware of this conference. We have been begging for training in this area as we really need it across the board. The announcement said agenda and registration information will be forthcoming. "|"0"|"1"|"1" +"2924"|"5"|"2013-02-28 11:21:44"|"Smart911"|"Grand Traverse County 911 is excited to announce that we will be the first agency in the State to offer Smart911. Our BOC gave the final approval last night."|"0"|"1"|"1" +"2925"|"101"|"2013-02-28 11:26:02"|"Re: Smart911"|"Congrats!!!"|"2924"|"1"|"1" +"2926"|"25"|"2013-02-28 12:14:01"|"Re: Smart911"|"Great Job Jamel, Jason and staff!"|"2924"|"1"|"1" +"2927"|"177"|"2013-02-28 15:37:52"|"Re: Training Documentation"|"We use DeWolf in Lenawee. I would suggest you call DeWolf and talk to Dan. If he knows there is interest in a CTO class, he will probably schedule one sooner. He was good about scheduling a needed class for us last year when I didn't see it posted."|"2919"|"1"|"1" +"2928"|"181"|"2013-02-28 15:53:47"|"Re: Active911"|"Bay County has been using it for a few months as a redundant system. We also have our CAD based CAD paging that works with and in conjunction with Active911. The calls plot on a map, shows who is responding and can give directions to the call. Our departments have had nothing but good things to say about the service and I've found them very easy to work with. We use New World CAD Enterprise."|"2910"|"1"|"1" +"3046"|"64"|"2013-04-30 09:17:59"|"LEIN Access"|"Are corrections officers who enter live scan required to be LEIN certified?"|"0"|"1"|"1" +"2930"|"212"|"2013-02-28 16:28:01"|"Re: Save the Date "|"The day after the 911 Tech Forum...good timing."|"2923"|"1"|"1" +"2931"|"212"|"2013-02-28 16:30:49"|"Re: Training Documentation"|"Mason-Oceana is looking for CTO training for 2 of our staff."|"2919"|"1"|"1" +"2932"|"94"|"2013-03-01 09:50:11"|"Re: Smart911"|"The salesman called me yesterday wanting to set up a demo. I told him I'd wait and talk to you first. what is this?"|"2924"|"1"|"1" +"2933"|"94"|"2013-03-01 09:51:38"|"Re: Training Documentation"|"We are waiting for another class from Dewolf too. We even offered to host it if necessary. If there is enough interst let me know and I'll get something set up. "|"2919"|"1"|"1" +"2934"|"133"|"2013-03-04 14:04:57"|"Simulcast Transmitter Control"|"I am looking for some information related to connectivity/controlling simulcast systems. If you are operating a simulcast system, can you tell me how you are controlling the transmitters (microwave links, UHF control links, etc.) as well as the pros and cons of your method? Thanks in advance."|"0"|"1"|"1" +"2935"|"102"|"2013-03-04 14:15:25"|"Re: Save the Date "|"Ray, Where is the info on the Tech Forum? "|"2923"|"1"|"1" +"2936"|"190"|"2013-03-04 14:17:29"|"Re: Simulcast Transmitter Control"|"We have this type of system, We control by MW from our cetral control point. We have found it to be very reliable."|"2934"|"1"|"1" +"2937"|"27"|"2013-03-04 14:19:57"|"Re: Training Documentation"|"Clinton County is interested. I have one I would like to send"|"2919"|"1"|"1" +"2938"|"66"|"2013-03-04 19:23:17"|"Re: Simulcast Transmitter Control"|"Microwave system here in Eaton on Conv. UHF. TeleRad is our vendor. It works good. We are bringing our 5th transmit site up this summer."|"2934"|"1"|"1" +"2939"|"70"|"2013-03-05 07:07:00"|"Re: Simulcast Transmitter Control"|"Micro Wave in Lapeer County also. it works well, we also have backup of fiber for paging"|"2934"|"1"|"1" +"2941"|"205"|"2013-03-05 15:57:23"|"Re: Training Documentation"|"I have reached out to Dan at Dewolf about a CTO class and offered to host if they needed a place. I have advised him that there is some interest out there. I will keep everyone posted on the chances of getting a class soon."|"2919"|"1"|"1" +"2942"|"106"|"2013-03-05 17:35:39"|"OUTDOOR WARNING SIREN ACTIVATION"|"For dispatch centers that activate outdoor warning sirens for severe weather etc. do you have redundancy equipment or means to activate if your dispatch consoles don't work?You can reply directly to my email: jvalentine@ioniacounty.org "|"0"|"1"|"1" +"3055"|"53"|"2013-04-30 17:40:08"|"HSA Health Insurance "|"Will those of you that offer a HSA plan to employees please advise... looking for some input. Thanks"|"0"|"1"|"1" +"3048"|"188"|"2013-04-30 09:50:48"|"Re: Talon Medical Marijuana Forms FYI"|"I found name query and license query for Medical Marijuanna under Server Forms. CORES must have loaded it for everyone."|"3040"|"1"|"1" +"2944"|"212"|"2013-03-07 13:45:27"|"Re: Save the Date "|"Here's the Tech Forum info for anyone that is interested. RaySubject: Save the date - 2013 Spring 911 Tech Forum Dear Members of the Michigan 911 Community,It’s not too early to start planning for Spring 2013 meetings. Please save the date of Thursday April 11, 2013 for the Annual Spring 911 Technology Forum hosted by the State 911 Office and SNC’s Emerging Technology Subcommittee.The forum will held at the MSP Training Academy in Lansing. It will be a full day event (exact times are TBD) and more details will be provided to you in the months ahead.The 2013 Tech Forum’s tentative training agenda includes:1) An update on FirstNet and Public Safety Broadband2) Texting to 9113) FCC Update4) ESInet Specifications for RPFs5) Smart Phone Applications6) MEDRUN and CHEMPACK HMB ~ Please note my email address has changed to miller-brownh@michigan.gov. If you are a State of Michigan employee, you may need to delete my address from your Frequent Contacts List and import my new contact info from the Global Address List. Harriet Miller-Brown, ENP911 State AdministratorMichigan State Police333 Grand AvenueP. O. Box 30634Lansing, MI 48909-0634(517) 241-0080 (o)(517) 243-2075 (bb)(517) 241-0387 (f)www.michigan.gov/snc"|"2923"|"1"|"1" +"2945"|"104"|"2013-03-07 18:24:21"|"Dispatch Console Vendors"|"We hope to upgrade our consoles and would like to know what vendors any of you have used and if you liked or disliked their products. Contact names would also be helpful.Tim tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"2946"|"158"|"2013-03-07 20:38:16"|"Re: Dispatch Console Vendors"|"We just put Russ Basset in our new center, had Xibex in the past. We like the Russ Basset so much more than the other. Design and construction is so much better!"|"2945"|"1"|"1" +"2947"|"190"|"2013-03-08 08:38:31"|"Consultant for 911 move"|"We will be updating our 911 center this year. We are considering a move to a newer building but need to know if our new space would be able to accomodate our needs. We need a professional opinion, have any of you used a company for this?bvogt@co.jackson.mi.usThanksBob"|"0"|"1"|"1" +"2948"|"95"|"2013-03-08 08:44:47"|"Re: Consultant for 911 move"|"We used Lanmark. Bob and his team did a great job for us here in Ottawa County, contact is Bob Van Putten, PresidentLandmark Design Group, P.C.3900 Linden Avenue SE - Suite CGrand Rapids, MI. 49548phone (616) 956-0606fax (616) 956-9406"|"2947"|"1"|"1" +"2949"|"101"|"2013-03-08 08:46:53"|"Re: Dispatch Console Vendors"|"We use Watson Furniture purchased in 2000. It looks like new and we have not had any maintainence problems with them."|"2945"|"1"|"1" +"2950"|"102"|"2013-03-08 08:56:57"|"Re: Dispatch Console Vendors"|"We put new Xybix consoles in about 4 years ago. We are very happy the finishes, cable management, and design. "|"2945"|"1"|"1" +"2951"|"170"|"2013-03-08 09:51:50"|"Re: Consultant for 911 move"|"We used Landmark as well in Monroe when we built in 2007. "|"2947"|"1"|"1" +"2952"|"212"|"2013-03-09 15:09:09"|"Dispatcher annual evaluations"|"We have had a ton of changes with our supervisor staffing in the last year and are looking for examples of current annual dispatcher evaluations. If you have something you can share please e-mail me direct rhasil@mason-oceana911.org and thanks in advance!"|"0"|"1"|"1" +"2953"|"177"|"2013-03-11 07:36:01"|"Re: Dispatch Console Vendors"|"We installed Xybix in 2005. We are finding some parts are hard to get as they are wearing out. We have had a few motors go out that raise and lower the consoles. We also had some issues of them coming off track."|"2945"|"1"|"1" +"2954"|"151"|"2013-03-11 13:01:33"|"Re: Consultant for 911 move"|"We have also used Landmark in the past we have gone through 3 expansions and Bob VanPutten is who we worked with also.Andrea"|"2947"|"1"|"1" +"2955"|"151"|"2013-03-11 13:11:36"|"Re: Dispatch Console Vendors"|"We used JEM Computers when we upgraded a few years ago. What I liked anout JEM vs. Watson and the others was that I had a dispatch center that I had to use and could not change the construction of the room. JEM was able to give me work space that I wanted and not what I had to take because the other vendors use consoles that are all pre-made and are 6' or 8'. So now I have room to grow with 3 dispatch positions available to me not just 2 that the other companies told me was all I had room for! Don't they know us women don't take no very well?? You are welcome to come take a look at our dispatch anytime. Andrea"|"2945"|"1"|"1" +"2956"|"53"|"2013-03-11 14:46:29"|"NEXUS/REACHOUT WIRELESS"|"We had a 911 call this weekend where we needed subscriber information as we could not get the location from the caller who was asking for help. We were unable to get any assistance from the NEXUS/REACHOUT number that Verizon provided us with. I was able to track down a number for their legal team that can handle these requests but only Monday-Saturday from 9-6pm. They are going to call me back about what to do outside of those hours.If you need it - the number is 614-664-2676.I'll post if they give me any further information. "|"0"|"1"|"1" +"2957"|"183"|"2013-03-12 08:22:52"|"Re: Dispatch Console Vendors"|"We use Watson and have been very happy with them."|"2945"|"1"|"1" +"2958"|"181"|"2013-03-12 11:58:46"|"Addressing Authority"|"Greetings! I'm researching addressing authorities statewide. We've had some terrible addresses come up lately in our new construction (Queen Anne's Court, Queen Anne's Lane, Queen Anne's Drive) and I've found that there really is no rhyme nor reason as to how the addresses are assigned outside the city of Bay City. If any of your counties have an addressing authority, please email me offlist! I would like to set one up in Bay County...mostly because I'm lazy and these bad addresses are giving me MSAG migraines. :) Michelle"|"0"|"1"|"1" +"2959"|"53"|"2013-03-12 14:02:08"|"MPSCS"|"For those of you who have recently joined the MPSCS, I am looking for quotes/proposals you might be able/willing to share with me for cost on putting in brand new towers and upgrading existing MPSCS sites. Please send to lhall@midland911.org"|"0"|"1"|"1" +"2964"|"53"|"2013-03-14 11:24:13"|"Public Employer Medical Plan Limits"|"In case anyone else needs it (we are on a June to June Health Insurance Plan) I had to seek this out. The state limits for employer coverage for MCL 15.563 for 2013 were increased, they are $5692.50 for single, $11,385.00 for two and $15525.00 for family. "|"0"|"1"|"1" +"2965"|"53"|"2013-03-14 11:51:48"|"Public Employer Medical Plan Limits"|"In case anyone else needs it (we are on a June to June Health Insurance Plan) I had to seek this out. The state limits for employer coverage for MCL 15.563 for 2013 were increased, they are $5692.50 for single, $11,385.00 for two and $15525.00 for family. "|"0"|"1"|"1" +"2966"|"177"|"2013-03-14 12:13:27"|"FOI Requests"|"I am seeking input from other PSAP's on FOI policies. As Central Dispatch, we are handling business for multiple Police/Fire/EMS agencies. Of course we get FOI requests that pertain to these agencies since we keep track of their dispatches, arrivals, and clears through CAD as well narrative notes. Does anyone have good policies in effect on how to handle this? You can either respond here or send me an e-mail at david.aungst@lenawee.mi.usThanks! "|"0"|"1"|"1" +"2967"|"70"|"2013-03-14 12:32:27"|"Re: FOI Requests"|"I would suggest that you get ahold of your insurance carrer to see if they have model policies, we have MMRMA and they have an excellent book, you should have a FOIA county coordinator who could help also. I know it does not help you much but it may save you in the long run."|"2966"|"1"|"1" +"2968"|"177"|"2013-03-14 13:32:55"|"Re: FOI Requests"|"Thanks Vic. We are a MMRMA member and Al Frank also suggested that to me in an e-mail. I will certainly check into that. I appreciate your response."|"2966"|"1"|"1" +"2969"|"155"|"2013-03-18 09:40:16"|"SOP for school camera access"|"Looking for SOP's on the use of school camera systems in your dispatch center. Please send them to rfeole@calhouncountymi.gov. Thanks!"|"0"|"1"|"1" +"2970"|"102"|"2013-03-18 09:55:30"|"Re: SOP for school camera access"|"If there is something available I would also be interested - jtorrey@grandtraverse.org Thanks!"|"2969"|"1"|"1" +"2971"|"66"|"2013-03-18 12:47:05"|"Farewell"|"I have been offered and am accepting a position with APCO International as a Communication Center Specialist. My last day in Eaton County will be March 29th. It has been my pleasure and honor to work with all of you over the past 6 years. I will miss the Eaton County staff and the public safety agencies that I have worked with. I wish you and your families the best.Steve"|"0"|"1"|"1" +"2972"|"70"|"2013-03-18 12:50:56"|"Re: Farewell"|"Steve,Best of luck on your new venture. Stay in touch, you will be missed by all.Vic"|"2971"|"1"|"1" +"2973"|"102"|"2013-03-18 12:51:43"|"Re: Farewell"|"Congratulations and good luck with the new adventures Steve! "|"2971"|"1"|"1" +"2974"|"53"|"2013-03-18 12:54:35"|"Re: Farewell"|"Dislike!"|"2971"|"1"|"1" +"2975"|"2"|"2013-03-18 12:57:40"|"Re: Farewell"|"Congratulations Steve! But we will miss you!"|"2971"|"1"|"1" +"2976"|"25"|"2013-03-18 13:01:39"|"Re: Farewell"|"Congrats!! You will really be missed here in Michigan, but it is nice to know you will still be involved with APCO and 911. Godspeed and have fun in everything you do!"|"2971"|"1"|"1" +"2977"|"106"|"2013-03-18 13:05:29"|"Re: Farewell"|"Congratulations Steve but I have to agree with Lisa!!!!!"|"2971"|"1"|"1" +"2978"|"187"|"2013-03-18 13:09:39"|"Re: Farewell"|"We will miss you Steve! Good luck sir."|"2971"|"1"|"1" +"2979"|"155"|"2013-03-18 13:09:55"|"Re: Farewell"|"Congratulations Steve! APCO is lucky to have you and Michigan 911 will miss you lots!"|"2971"|"1"|"1" +"2980"|"90"|"2013-03-18 13:10:36"|"Re: Farewell"|"Steve: Best of luck in everything sir. You will be missed, but I agree with Jim and Lisa!"|"2971"|"1"|"1" +"2981"|"64"|"2013-03-18 13:10:56"|"Re: Farewell"|"Good luck! You'll be missed."|"2971"|"1"|"1" +"2982"|"38"|"2013-03-18 13:14:38"|"Re: Farewell"|"You - :):):):):):):):):):)Us - :(:(:(:(:(:(:(:(:(:(Good luck my friend... "|"2971"|"1"|"1" +"2983"|"5"|"2013-03-18 13:16:48"|"Re: Farewell"|"Congratulations Steve! Hey, wait a minute. Just checking, but this isn't contingent on a background is it? ;)"|"2971"|"1"|"1" +"2984"|"145"|"2013-03-18 13:18:56"|"Re: Farewell"|"Congratulations Steve!! You will be sorely missed!! :( :( :("|"2971"|"1"|"1" +"2985"|"163"|"2013-03-18 13:35:43"|"Re: Farewell"|"Yikes!!! Wow!! Congrats! Dance like no one is watching!!"|"2971"|"1"|"1" +"2986"|"177"|"2013-03-18 14:01:01"|"Re: Farewell"|"Congratulations Steve!!!"|"2971"|"1"|"1" +"2987"|"170"|"2013-03-18 14:41:57"|"Re: Farewell"|"Congratulations as well Steve. You have been valuable resource. Good Luck "|"2971"|"1"|"1" +"2988"|"148"|"2013-03-18 14:49:50"|"Re: Farewell"|"Congratulations Steve. Good luck with your new adventure."|"2971"|"1"|"1" +"2989"|"188"|"2013-03-18 14:57:51"|"Re: Farewell"|"Congratulations Steve!! We will all miss you and your dedication. Always admired you as a true team player. I agree with Lisa too, but wish you the very best."|"2971"|"1"|"1" +"2990"|"220"|"2013-03-18 15:54:08"|"Re: SOP for school camera access"|"Looking for the same for Isabella County too. rjerman@isabellacounty.org"|"2969"|"1"|"1" +"2991"|"88"|"2013-03-18 19:15:11"|"Re: Farewell"|"Wow!!!! Didn't see that coming. Congratulations Steve and I also agree with Lisa. Of course I have a special reason for feeling that way. Paul"|"2971"|"1"|"1" +"2992"|"104"|"2013-03-19 07:51:03"|"Re: Farewell"|"Congratualtions Steve. Enjoy your new adventure. It has been an honor to work with you these past few years. Tim"|"2971"|"1"|"1" +"2993"|"1"|"2013-03-19 10:16:00"|"Re: Farewell"|"Steve, you've served our group honorably. Great legacy you've left behind. My mother used to say, go as far as you can see because when you get there you can see farther. Good luck in your journey my friend."|"2971"|"1"|"1" +"2994"|"177"|"2013-03-19 11:24:59"|"Re: Dispatch Console Vendors"|"I want to give an update about Xybix. I just got off the phone with customer service and had a positive experience. While it is true that some parts are no longer replacable for my 2005 model, there are new model replacement parts (for more money because of upgrades) but at least I know we are not left in the cold. Additionally, the parts I currently need they had on hand and are sending to me for free, because we did not use any part replacement during our 3 year warranty. I thought that was worth a mention here since it saved me over $500.00. "|"2945"|"1"|"1" +"2995"|"151"|"2013-03-20 09:12:29"|"Re: Farewell"|"Congratulations Steve I wish you well!"|"2971"|"1"|"1" +"2996"|"20"|"2013-03-20 09:20:54"|"Surcharge - Calendar Year Budget and State Budget "|"Allegan County Central Dispatch operates on a calendar year for our budget. We continue to run into issues with adjusting our surcharge due to the fact that the adjustment falls in line with a fiscal year. Allegan County falls under the authority of the Board of Commissioners. The Board is required to approve our budget prior to determining the surcharge amount collected annually. The last two years the Board has approved the budget but when we present the amount needed to be collected by the surcharge to cover the budget, they deny any increase. The County hesitates to adjust our budget to a fiscal year because our department would be the only department operating outside of a calendar year for budget. With that said, I am asking for any feedback from agencies that are struggling with the same issue and/or have found solutions to this issue. Please email replies to jgoswick@allegancounty.org. Thank you. "|"0"|"1"|"1" +"2997"|"106"|"2013-03-20 11:17:38"|"Job Posting"|"Eaton County has posted a position of Central Dispatch Director. You will find the link under the Job Postings tab. "|"0"|"1"|"1" +"2998"|"32"|"2013-03-20 11:59:11"|"Re: Farewell"|"Congratulations to you Steve in your new position. I wish you well."|"2971"|"1"|"1" +"2999"|"220"|"2013-03-20 12:04:29"|"Re: Farewell"|"Congrats Steve! Sorry to see you go."|"2971"|"1"|"1" +"3000"|"134"|"2013-03-20 16:01:53"|"Re: SOP for school camera access"|"St Joseph County would be interested in obtaining a copy of a published policy."|"2969"|"1"|"1" +"3001"|"212"|"2013-03-22 13:58:03"|"Mason-Oceana 911 Ops Manager Job Posting"|"Mason-Oceana 911 will be accepting applications for 911 Operations Manager until 5pm Wednesday, April 10. For more information and application details please visit the Mason-Oceana 911 website at www.mason-oceana911.org."|"0"|"1"|"1" +"3002"|"155"|"2013-03-22 14:48:55"|"Re: Mason-Oceana 911 Ops Manager Job Posting"|"I am going to check into this, I may be interested! Just kidding Jeff!"|"3001"|"1"|"1" +"3003"|"134"|"2013-03-22 18:10:49"|"Intern Program "|"Am seeking a policy or procedure that addresses intern programs."|"0"|"1"|"1" +"3004"|"80"|"2013-03-23 11:33:06"|"VoIP RFP"|"Looking for VoIP RFP samples. Please email me direct if you have an RFP you are willing to share. izworskic@baycounty.net . On a somewhat related note, I am interested to learn if anyone has deployed or plans to deploy an ESInet or any other core components of the i3 architecture."|"0"|"1"|"1" +"3005"|"66"|"2013-03-28 12:39:49"|"New Contact Info"|"Because I am able to work from home, I chose one that has a view of the Great Lake Freighters. Thank you all for your kind words. I'll miss you all.Steve Leese4495 S. Lakeshore Rd.Harbor Beach, MI 48441(386) 589-8165Work: leeses@apcointl.org or Home: s.leese@hotmail.com"|"0"|"1"|"1" +"3006"|"155"|"2013-03-28 14:50:25"|"Re: New Contact Info"|"I do not blame you there! Enjoy the new position and the view!"|"3005"|"1"|"1" +"3083"|"94"|"2013-05-14 17:33:27"|"Sign up now for the Mackinaw Training June 5&6"|"Spots are filling up fast for the 2013 training in Mackinaw! We have found 2 new sessions dealing with management and leadership from outside public safety trainers to get some new views and new blood infused in our profession. It should be very interesting! Not to mention the venue is again in Mackinaw so its fun for your spouse and family if you choose to bring them. Lunch is included in the training, and we have a fun family night outing for the 6th. Hope to see you all there!"|"0"|"1"|"1" +"3008"|"134"|"2013-04-04 11:29:41"|"Exacom Logging Recorder"|"Am seeking input from any agency who uses the Exacom Logging Recorder. Please direct response to uribej@stjosephcountymi.orgThanks,Jon UribeThanks"|"0"|"1"|"1" +"3009"|"220"|"2013-04-04 11:59:28"|"Re: Exacom Logging Recorder"|"I would also like this information, please forward to rjerman@isabellacounty.org too please!"|"3008"|"1"|"1" +"3010"|"106"|"2013-04-04 13:40:22"|"False Alarms"|"a reporter has contacted me who is working on a story that the Urban Institute claims 90 to 99 % of all alarm calls to police are false alarms. We do not track this stat so I am posting this to see if any PSAPs track such stats and if so, can I forward this reporter to you?"|"0"|"1"|"1" +"3011"|"95"|"2013-04-04 14:11:39"|"Re: False Alarms"|"We don't measure that in Ottawa County, so you can keep the reporter :-) Also since we don't produce that type of report under FOIA we are not required to create one. Tim"|"3010"|"1"|"1" +"3012"|"221"|"2013-04-04 16:19:39"|"nuisance calls help needed"|"I am looking for help in trying to track down someone who is making continual nuisance calls to us on two wireless phones. GPS puts them in an apartment complex just out of our city limits, but the calls hit our tower face. These are both phones that have an actual phone number but they are Metro PCS and have \"vanity\" account names. Any help greatly appreciated. Meredith Morgan, City of Southfield"|"0"|"1"|"1" +"3013"|"158"|"2013-04-05 10:05:08"|"Re: nuisance calls help needed"|"See if the PD can take a report and get a search warrant or subpoena for the phone information and seek charges on them for the harassing phone calls. "|"3012"|"1"|"1" +"3014"|"183"|"2013-04-05 15:42:53"|"Re: False Alarms"|"We don't keep those stats either for tha same reason, but in Alpena County the 99% false alarm stat sounds like a good SWAG."|"3010"|"1"|"1" +"3015"|"53"|"2013-04-08 16:16:40"|"WEIGHMASTER"|"Anyone have a Sheriff's Office with a LEIN management control agreement in place with county road commission that employs a weigh master? I'm looking for a sample management control agreement for this and would like a copy... "|"0"|"1"|"1" +"3016"|"53"|"2013-04-09 12:50:12"|"APRIL 26, 2013 MCDA MEETING"|"A reminder, our meeting is at the Mt. Pleasant Soaring Eagle Water Park Resort 5665 E Pickard, Mt. Pleasant, MI. http://www.soaringeaglewaterpark.com/There is a block of rooms reserved under MCDA. The NENA/APCO meeting is being held the day before at the Isabella County Central Dispatcher training room. 2010 E Preston St. Parking will be in their small lot, between the health department and the \"do not enter/stop signs\" for State Police Post. Parking may overflow into the healthdepartment as needed.The entrance to the training room is to the North of the dispatch centerentrance. (There will be signs up pointing the way!)"|"0"|"1"|"1" +"3017"|"53"|"2013-04-09 13:11:22"|"Re: APRIL 26, 2013 MCDA MEETING"|"The block of rooms is filled but there are still rooms available. Just ask for the government rate, it's the same rate. "|"3016"|"1"|"1" +"3018"|"181"|"2013-04-09 13:59:33"|"Re: Intern Program "|"I am also interested!"|"3003"|"1"|"1" +"3019"|"57"|"2013-04-09 15:25:43"|"2013 NENA Child Hero Awards"|"PLEASE Don’t Miss the Chance to Honor a DESERVING Child Hero!!!NOW is the time to submit your nominations for the 2013 CHILD HERO AWARDS. WHO can be nominated?• ANY child who called 9-1-1 for help that had an impact on the outcome of the situation. The calls need to have been made between last year’s conference and the deadline for applications. WHO can submit nominations?• ANYONE – we will review ALL nominationsWHAT is the deadline?• Close of business on Friday, May 3rd HOW to nominate someone?• Please contact me ataheinze@eatoncounty.org to ask for a nomination form.I will turn the nominations over to the Awards Committee, who will review each nomination and determine the winner. The committee chair will then contact those sending nominations with the results prior to the conference. The child and their family will be the guests of honor at the opening luncheon during the May conference. Please don’t miss out on this EXTRAORDINARY opportunity to honor our littlest hero’s with your appreciation. Any questions, please do not hesitate to contact me.Thanks!April"|"0"|"1"|"1" +"3020"|"57"|"2013-04-09 15:27:22"|"2013 Michigan NENA Conference"|"It’s that time of year again, the Michigan NENA Conference is fast approaching! The conference will be held May 20-23, 2013 at the Lansing Lexington. Our conference committee has been hard at working pulling together a terrific conference for you this year. It’s our goal to make this an enjoyable and most importantly educational experience for everyone! Our theme this year is “New Beginnings, Moving Forward”. The conference has been approved for state training funds and the SNC approval # is NENA201303A. For more information, to register for the conference or make your hotel reservations please click on the following links:Conference Registration: http://michigannena.org/conference.htm Conference Schedule: http://michigannena.org/forms/2013%20Conference/2013%20NENA%20Conference%20Sessions.pdfHotel Information: http://www.lexingtonhotels.com/property.cfm?idp=22034&rcode=GCPPCG Don’t wait too long – we don’t want you to have to book your room across the street!We are also hosting the Center Manager Certification Program that will take place in conjunction with the conference May 19th-24th. You can register for the CMCP class through the National NENA website by clicking this link http://www.nena.org/events/attendees.asp?id=282558 and all attendee’s are welcome to join the conference activities. For those activities that are added cost, you will have the option to add that to your CMCP registration. The CMCP class has been approved for state training funds and that SNC approval # is NENA102205A. We already have 13 people signed up, so you’ll want to get your registration in soon!!!For those of you who are ENP’s, be looking for your ENP dinner invite in the next few weeks. The ENP dinner will be held at the Hotel on Sunday evening. We look forward to seeing you all there!"|"0"|"1"|"1" +"3021"|"57"|"2013-04-09 15:28:57"|"April APCO/NENA Meeting Info"|"APRIL 25, 2013 at 10:00 a.m.ISABELLA CO CENTRAL DISPATCH2010 E PRESTON ST, MT PLEASANT(Parking info: will need to park in the small lot located between the health department and the “do not enter/stop signs” for the State Police Post. There may be overflow parking in the health department lot if needed.) THERE WILL BE NO ENP STUDY SESSION BEFORE THIS MEETINGLUNCH WILL BE AT NOON, PROVIDED BY: Max and Emma’s, cost is $10.00 Please RSVP for an accurate lunch count to tapperje@vbco.org by April 19th. ****Hotel information is: Soaring Eagle Waterpark and Hotel, 5665 E Pickard Rd, Mt Pleasant, Contact info 1-877-2EAGLE2. When placing your reservations you can either ask for the MCDA room rate or the government room rate (they are both the same). The MCDA room rate is only good through April 16th. "|"0"|"1"|"1" +"3022"|"48"|"2013-04-10 10:32:08"|"ADA Accommodations"|"If there is a member Director/Deputy Director that has experience with work place accommodations for a visually impaired employee could you please contact me at 517-256-1185. Thank you. Bruce..."|"0"|"1"|"1" +"3023"|"212"|"2013-04-10 13:47:00"|"VoIP usage percentages"|"We are using CML Sentinal with no real access to call statistics other than data available in CAD. The CAD data is ok but combines POTS & VoIP and I'd like to split them out a bit. Does anyone have some VoIP percentages they can share? If you can explain the percentage relative to how it was calculated I should be able to put together something better than the 148 VoIP calls I currently have for all of 2012.Ray"|"0"|"1"|"1" +"3024"|"158"|"2013-04-12 11:32:53"|"AT&T Settlement offer"|"I am looking for information from other Counties/Centers as to their accepting the proposed settlement from AT&T on fees for some circuits that they had not been collecting fees on. A letter went to our Treasurer offering a settlement. Is anyone just accepting their suggested amount? "|"0"|"1"|"1" +"3025"|"78"|"2013-04-12 11:41:31"|"Re: AT&T Settlement offer"|"just received this message also we haven't done anything with it yet it would seem impossible to track from our end I will let you know what we decide"|"3024"|"1"|"1" +"3026"|"76"|"2013-04-12 11:46:43"|"Re: AT&T Settlement offer"|"I called the contact person on the letter for addtional information, but she has not yet called me back. "|"3024"|"1"|"1" +"3027"|"38"|"2013-04-12 11:54:55"|"Re: AT&T Settlement offer"|"I signed off and returned it yesterday. With no way to dispute it I will just take the money.. Lloyd"|"3024"|"1"|"1" +"3028"|"104"|"2013-04-12 12:19:35"|"Re: AT&T Settlement offer"|"I just took the money. It wasn't something that I even realized I was missing, so it was a little more money than I thought I had. "|"3024"|"1"|"1" +"3029"|"106"|"2013-04-15 10:49:11"|"April MCDA Meeting Agenda"|"The agenda for the April 26th MCDA meeting in Mt Pleasant has been posted under the 'Minutes and Agenda' tab."|"0"|"1"|"1" +"3030"|"70"|"2013-04-15 14:10:03"|"Re: AT&T Settlement offer"|"Lapeer signed off on it. no way to track it. We took the money."|"3024"|"1"|"1" +"3031"|"10"|"2013-04-15 16:35:51"|"Homeland Security Training"|"SERESA is hosting a Homeland Security for 911 Professionals by John Porter from Training EdgeApril 25th 0800-1700Class Cost: $175This class meets State 911 Committee approval #TRE200906A and covers the following topics: Domestic and International Terrorism, Dispatcher role in terrorist events, assessing suspicious person and vehicle calls, EMD response guide and Terrorism screening center.Class will be held at: Erin Auditorium (Inside Roseville City Hall) 29777 Gratiot, Roseville, MI> 48066For registration contact: Training Edge, LLC at 616-633-6520."|"0"|"1"|"1" +"3032"|"106"|"2013-04-18 12:23:51"|"militia extremists non-violent \"Patriots Day\""|"FOR YOUR INFORMATION: located under the Documents & Training Material tab listed as \"Patriot Day\" is unclassified situational awareness info regarding a Militia Extremists Advocate non-violent action to \"overwhelm\" law enforcement with 9-1-1 calls. They are trying to organize and implement this plan today (April 18th) at mindnight. "|"0"|"1"|"1" +"3033"|"106"|"2013-04-19 05:51:07"|"MCDA MEETING APRIL 26th"|"Just a reminder next week's MCDA meeting is at the Soaring Eagle Waterpark and Conference Center in Mt Pleasant. This meeting is the day after the APCO/NENA Meeting. There are a block of rooms reserved at the Conference Center under \"MCDA\" if you are staying Wed or Thurs nights."|"0"|"1"|"1" +"3034"|"95"|"2013-04-22 08:41:26"|"Tim Skubick MLIVE article"|"Yesterday reporter Tim Skubich ran an article on MLIVE dredging up the issue of forcing Dispatch consolidation which was Rep. LeBlancs issue 18 months ago. I had a conversation this morning with Sheriff Rosema and he wanted me to reassure the MCDA members that forced consolidation is not being considered for Dispatch or any onter disciplines. His position, along with Jeff Barnes is that consolidation whether it be dispatch, fire, law enforcement, municipal services etc., are LOCAL decisions. For your information. Thanks Tim Smith"|"0"|"1"|"1" +"3035"|"220"|"2013-04-22 09:34:53"|"Training announcement"|"Isabella County Central Dispatch is hosting the Success Communications Leadership Series.The next class we are hosting is Leadership III:The Professional Supervisor Advanced. This class will be held at Isabella County Central Dispatch on May 8-9 2013, from 8a-5p. Please register for the class at www.successcommunicationsinc.com or by emailing registration@successcommunicationsinc.com"|"0"|"1"|"1" +"3036"|"155"|"2013-04-22 09:44:05"|"Re: Tim Skubick MLIVE article"|"Thank you Tim for the update. That is reassuring but still makes me a little \"twitchy\" to think that there are secret meetings that are planning forced consolidations. I think Mr Skubick might have been trying to stir the pot a bit and see what happens. "|"3034"|"1"|"1" +"3037"|"155"|"2013-04-22 09:45:43"|"Re: militia extremists non-violent \"Patriots Day\""|"Did anyone in Michigan have any events that night?Quiet here in Calhoun."|"3032"|"1"|"1" +"3038"|"106"|"2013-04-22 10:08:47"|"Re: Tim Skubick MLIVE article"|"Rich, keep in mind the reference to secrete meetings Mr. Skubic is talking about is probably the CLEAR Committee that Tim Smith and also your director have been heavily involved with as subject matter experts. Like Tim said, this is simply old rumors being dug up again. "|"3034"|"1"|"1" +"3039"|"2"|"2013-04-22 10:10:37"|"Re: Tim Skubick MLIVE article"|"I agree with Rich ~ it reads like \"well, no one has mentioned this in a while..let's see what happens\"! My second thought ~ don't invite him back to NENA."|"3034"|"1"|"1" +"3040"|"27"|"2013-04-22 12:54:38"|"Talon Medical Marijuana Forms FYI"|"Talon now has a prebuilt form for the medical marijuana permits. We called last week to find it and was told we had to request it because CORE didn't think it was in high demand, so they didn't automatically add it to their query forms options. CORE was great about scheduling the update and the dispatchers love it! "|"0"|"1"|"1" +"3041"|"56"|"2013-04-24 11:20:23"|"40hr Module II class"|"Hillsdale County will be hosting a 40hr Advanced Dispatch class by Success Communications that will fulfill Module II of the training standards. Dispatchers can sign up for the whole class or individual days. Please sign up at successcommunicationsinc.com or call 517-543-6141."|"0"|"1"|"1" +"3042"|"53"|"2013-04-24 12:46:54"|"Interact Solacom NG911 Phone Demo"|"If anyone is interested in attending a Solacom Phone Demo on May 16th here in Midland let me know. They are coming to demo for the PSAP's in my region, I have some extra room in conference room if someone else is interested in coming. Agenda is as follows: 11:00 – 12:30 Technical / Configuration • Current Systems• Current Telephone Network Architecture• Hardware Components• Future Network Layout• Telephone Network Layout Options• Call Routing • Redundancy / Backup12:30 – 1:00 Lunch and continued technical conversation (if needed)1:15 – 3:00 System Demo• Screen Layout• Features and Functions• Administration• Call Demo• Hands on for those who’d like get a feel for the system3:00 - ?• Q & A "|"0"|"1"|"1" +"3043"|"94"|"2013-04-25 14:13:25"|"Re: AT&T Settlement offer"|"Dang, no one offered me any money :-("|"3024"|"1"|"1" +"3113"|"145"|"2013-06-12 13:55:37"|"EAP (Employee Assistance Program)"|"Taking an unofficial survey. How many of you have an EAP established for your county/entity?Contact me here or summersett911@tuscolacounty.org"|"0"|"1"|"1" +"3045"|"95"|"2013-04-29 08:07:25"|"Medical Marijuana policy"|"The Medical Marijuana policy that we have put in place at Ottawa Co. 911 is available on the Documents & Training Materials tab. Feel free to use this as an outline for your agency. Thanks Tim Smith"|"0"|"1"|"1" +"3050"|"220"|"2013-04-30 10:22:57"|"Re: Training announcement"|"We still have plenty of open seats for this Leadership III class!"|"3035"|"1"|"1" +"3051"|"220"|"2013-04-30 10:23:06"|"Training "|"Isabella County Central Dispatch is hosting a Priority Dispatch EMD class on June 3-5 at Isabella County Central Dispatch. This class will be from 8am-4:30pm. Please register for the class at https://courses.prioritydispatch.net/CourseDetail.aspx?courseNum=5921&disc=1There are plenty of open seats available for this class."|"0"|"1"|"1" +"3054"|"53"|"2013-04-30 13:22:56"|"Looking for volunteers..."|"MI-APCO & MI-NENA have asked for a couple of MCDA reps to sit on a working committee to investigate and research a joint 911 conference. If you are interested, please let me know by May 6th.We are also looking for a couple of folks to sit on a working committee for Consumer's energy. This committee would a a contact group for the public safety group of Consumer's so they have a group to work on projects with, get input, push out information through, etc. If you are interested in this, please let me know by May 6th. "|"0"|"1"|"1" +"3056"|"143"|"2013-04-30 17:54:33"|"Re: HSA Health Insurance "|"Muskegon Central does. Shawn. "|"3055"|"1"|"1" +"3057"|"106"|"2013-04-30 18:21:12"|"Re: HSA Health Insurance "|"Ionia Co CD does"|"3055"|"1"|"1" +"3058"|"25"|"2013-05-01 08:06:04"|"Re: HSA Health Insurance "|"CCE offers and HSA too. "|"3055"|"1"|"1" +"3059"|"134"|"2013-05-01 10:18:57"|"Re: HSA Health Insurance "|"St Joseph County offers HSA"|"3055"|"1"|"1" +"3060"|"155"|"2013-05-01 10:48:14"|"Re: HSA Health Insurance "|"Calhoun County does and so did Mason-Oceana."|"3055"|"1"|"1" +"3061"|"64"|"2013-05-01 13:35:32"|"Verizon Wireless and surcharge"|"For those of you receiving a surcharge I discovered a problem with Verizon Wireless billing. The invoices I've seen so far have an error in regards to the State 911 Surcharge and the Benzie Co 911 Surcharge. The last character appears to have been dropped off so instead of .19 for the State and 2.75 for Benzie County the invoices have .01 for the State 911 Charge and .27 for the Benzie Co 911 Charge. I have contacted Verizon Wirless with no response yet. FYI"|"0"|"1"|"1" +"3062"|"70"|"2013-05-01 14:12:35"|"Re: HSA Health Insurance "|"Lapeer also does"|"3055"|"1"|"1" +"3063"|"70"|"2013-05-01 14:17:24"|"training Active Shooter"|"Lapeer County Central will be hosting a PowerPhone, \"Active Shooter\" class on June 18, 2013 from 8 AM to 5 PM Cost $209 Please contact PowerPhone 1-800-537-6937 or www.powerphone.com "|"0"|"1"|"1" +"3064"|"70"|"2013-05-01 14:17:44"|"training Active Shooter"|"Lapeer County Central will be hosting a PowerPhone, \"Active Shooter\" class on June 18, 2013 from 8 AM to 5 PM Cost $209 Please contact PowerPhone 1-800-537-6937 or www.powerphone.com "|"0"|"1"|"1" +"3065"|"104"|"2013-05-01 14:48:29"|"Re: Verizon Wireless and surcharge"|"Thanks for the heads-up. I have not received my Verizon check yet, but I will check it when it arrives.Tim "|"3061"|"1"|"1" +"3066"|"181"|"2013-05-02 09:03:31"|"Re: Looking for volunteers..."|"I'm interested in the Consumer's group..."|"3054"|"1"|"1" +"3067"|"183"|"2013-05-02 13:37:49"|"911 Denial of Service Attack - Alpena"|"FYI - Today at about noon, my center started receiving calls from a foreign accented male who demanded to know the whereabouts of an ex-employee. When my dispatchers, and subsequently myself, explained that he no longer work there he demanded to speak with “higher”. When I told him we could not help him, he continued to call and simultaneously locking up all of our admin/non-emergency lines into the center. This lasted for about 10 to 15 minutes. Information provided from various calls by this individual was that he was with “Currency Fraud Investigations”, his name was “Enriqo Harris”, and his return phone numbers was 724-512-2112. I have posted this info on WebEOC, informed Harriet at SNC, and will be filing a report with the FBI Cybercrimes section."|"0"|"1"|"1" +"3069"|"220"|"2013-05-02 14:07:02"|"911 education for preschoolers"|"I am in the process of developing an education program for toddlers/preschoolers on how to dial 911. I'm looking for information from the rest of the 911 world as to what you may have already developed, or what resources you have used to develop a program. Also, if any of you know of any providers that have some sort of a mock-911 calling device that can be used that will show toddlers/preschoolers how to dial 911 on wireless devices.Thanks in advance to anyone that replies! Please reply to rjerman@isabellacounty.orgThanks, Rob"|"0"|"1"|"1" +"3070"|"220"|"2013-05-02 14:08:28"|"Re: 911 Denial of Service Attack - Alpena"|"Mark, please keep us updated on what you find out about this! That way we can prevent it, or at least follow some of the same steps you did to get it investigated."|"3067"|"1"|"1" +"3071"|"2"|"2013-05-02 15:44:21"|"Re: Looking for volunteers..."|"I, too, would be interested in the Consumer's group. Carol"|"3054"|"1"|"1" +"3072"|"133"|"2013-05-03 09:39:33"|"HB 4671 - Amend PA 32 of 1986"|"FYI - HB 4671 introduced yesterday!http://www.legislature.mi.gov/documents/2013-2014/billintroduced/House/pdf/2013-HIB-4671.pdf"|"0"|"1"|"1" +"3073"|"103"|"2013-05-03 13:26:21"|"Re: HB 4671 - Amend PA 32 of 1986"|"Ok....so whats the catch...I have read it...What am I missing?"|"3072"|"1"|"1" +"3074"|"20"|"2013-05-07 08:54:08"|"Re: HSA Health Insurance "|"Allegan County does provide HSA as of this year."|"3055"|"1"|"1" +"3075"|"53"|"2013-05-08 11:36:07"|"JUNE DIRECTOR'S TRAINING"|"We will be hosting two days of training prior to the June MCDA meeting on June 7, 2013. The training and meeting will be held at the Best Western Dockside in Mackinaw City (800-944-1615). Training on June 5, 2013 will be a leadership strengths training put on by Dawn Convoy. Training on June 6, 2013 will be Attorney Michael Rosati presenting on electronic discovery and law suits in the morning and Theresa Hart presenting on training standards and the database application in the afternoon along with Harriett Miller-Brown presenting on SNC, forms, funding, updates, etc. There will be a dinner and excursion on Thursday evening hosted by Greg Clark and Bryce Tracy. Flyer and registration will be posted soon on this site. "|"0"|"1"|"1" +"3078"|"101"|"2013-05-08 16:00:16"|"Re: CTO TRAINING"|"Meceola is hosting at DeWolf CTO class on June 4-7 2013 . please see attached flyer.If you are interested in sending someone, let me know and I'll send you lodging info."|"3077"|"1"|"1" +"3077"|"163"|"2013-05-08 15:13:36"|"CTO TRAINING"|"Does anyone know of any CTO TRAINING in the near future or a company that I may contact?"|"0"|"1"|"1" +"3079"|"53"|"2013-05-09 15:54:03"|"Re: JUNE DIRECTOR"|"SNC APPROVAL #MCDA 201305A"|"3075"|"1"|"1" +"3080"|"53"|"2013-05-09 15:54:23"|"JUNE DIRECTOR'S TRAINING"|"SNC APPROVAL # MCDA 201305A"|"0"|"1"|"1" +"3081"|"198"|"2013-05-11 10:20:51"|"Re: 911 education for preschoolers"|"For several years I have used 911 TeleTrainer at our annual Fire Department Open House at West Bloomfield. Here is the webesite for the company: http://911teletrainer.com/911-care.htmlThe only drawback is that the phone is a cradle type (princess phone) and 99% of the kids have never seen a phone with a cord. For educational purposes it works great. The parents love that we take the time to show the young kids what to do in an emergency and we are able educate both the parents and children on the differences between landlines/wireless/VOip.Hope this helps - if you would like to see a picture of our booth I can email you one."|"3069"|"1"|"1" +"3082"|"20"|"2013-05-13 15:55:10"|"Agencies with Floater TCs or Part-Time"|"For agencies who have TCs who are in a \"floater\" position, i.e. cover for vacation request of others, and for mandatory staffing as needed, etc; or if you have Part-Time TCs, do you have any language in place (contract or mou) that places a time frame of when the schedules of these individuals cannot be changed to cover time off requests of full time TCs. If you do, please email it to me at tbruce@allegancounty.org. Thanks."|"0"|"1"|"1" +"3084"|"143"|"2013-05-15 10:23:32"|"Background Check for new hires"|"We currently do extensive background checks on potential new hires. Our PD's have been great about doing them for us but with their own staff/budget cuts, it is getting harder to for them to help us out. I was wondering what other agencies do for the new hires and if we are going overboard on our background checks. We do CCH for employment and AAIM check plus the background check (I believe the packet was what the State Police uses or used at one time). Is anyone using a private company to do these? Thanks for any input.... Shawn"|"0"|"1"|"1" +"3085"|"201"|"2013-05-15 12:16:33"|"Re: LEIN Access"|"Correction Officers are doing the criminal builds and still do not need to be certified?"|"3046"|"1"|"1" +"3114"|"95"|"2013-06-12 14:05:01"|"Re: EAP (Employee Assistance Program)"|"We have had an EAP here in Ottawa for over 10 years. They also have been of help for incident de-briefing. FYI Tim"|"3113"|"1"|"1" +"3115"|"101"|"2013-06-12 14:24:43"|"SMART 911"|"Van Buren County Board of Commissioners signed the Smart 911 contract last evening. We look forward to rolling this out to the customers and enhancing the dispatchers abilites to help them! Great work by the VBC Advisory Board in recognizing the importance of this product!"|"0"|"1"|"1" +"3087"|"70"|"2013-05-17 10:56:44"|"ACTIVE SHOOTER TRAINING"|"Lapeer County Central Dispatch will be hosting the Powerphone \"Active Shooter Response\" class on June 18 8:30 to 4:30 $229 per person 1 800-537-6937 call and sign up prior to May 31 and save 10%"|"0"|"1"|"1" +"3088"|"53"|"2013-05-22 09:06:47"|"JUNE DIRECTOR'S TRAINING"|"A reminder to get registered ASAP, please don't delay. There is an online survey that has to be completed before class and I have to order these and give you a code after registration. I want to make sure I have enough ordered. Last minute ordering will not get things here in time for you. - Lisa Hall"|"0"|"1"|"1" +"3089"|"185"|"2013-05-23 08:31:29"|"Free Ericcson Equipment"|"151 LPE 200 Scan Portable Radios 800MHZ (rebandable)2 Tech IQ5 Model 3506QP-5 battery analyzers24 Ericsson / MA-Comm bank chargers, will accommodate 6 LPE Portables.I also have an assortment of new parts that will also be included.Email me.Dan"|"0"|"1"|"1" +"3091"|"106"|"2013-05-28 14:22:36"|"MCDA June 7th meeting agenda"|"the agenda for the June 7th meeting at Mackinaw City is posted under the Minutes * Agendas tab"|"0"|"1"|"1" +"3092"|"53"|"2013-05-29 09:07:21"|"Phone Demo"|"I am hosting a phone demo on June 4 - will have Microdata (8:30), Emergitech (10:30) and Moducom (13:30) here if anyone is interested, we have some room in the conference room for others to attend. Also on June 24, Intrado (9:30) and Cassidian (13:00)."|"0"|"1"|"1" +"3093"|"78"|"2013-05-31 09:55:34"|"AT&T cellular rates "|"Does anyone have a contact for AT&T that handles their rate plans for 911 centers or public safety, I have had zero luck getting anyone to call me back"|"0"|"1"|"1" +"3094"|"220"|"2013-06-03 11:56:26"|"911 recording certification letter"|"When making a copy of a recording for the prosecutor's office, do any of you include a letter \"certifying\" the recording? If so, could you please forward me a copy of the letter that you use?Please forward to rjerman@isabellacounty.orgThanks, Rob"|"0"|"1"|"1" +"3095"|"145"|"2013-06-03 11:58:20"|"Re: 911 recording certification letter"|"Yes, emailing you a copy."|"3094"|"1"|"1" +"3096"|"70"|"2013-06-03 13:05:12"|"Re: AT&T cellular rates "|"WE HAVE ANTHONY JAROS248-424-4683 i HAVE BETTER LUCK WITH E MAIL AJ360N@ATT.COM"|"3093"|"1"|"1" +"3097"|"178"|"2013-06-03 16:02:53"|"Overtime callback"|"Is anyone else having or had an issue getting people to callback when overtime os offered? If you have had this issue please let me know what you are doing to correct this issue.Thanks!"|"0"|"1"|"1" +"3098"|"112"|"2013-06-05 13:58:45"|"Dispatch Supervisor"|"Does anyone have a good description for a Dispatch Supervisor. Please forward to dougw@cassco.orgThank-you"|"0"|"1"|"1" +"3099"|"221"|"2013-06-05 14:09:03"|"Re: Overtime callback"|"They almost never call back. We end up ordering those who are working. Dispatchers work 8 hr shifts, so one person is ordered to hold over and another to come back after 4 hours for the last 4 hours"|"3097"|"1"|"1" +"3100"|"5"|"2013-06-10 15:58:35"|"911 GIS Repository"|"Is anyone using this? How did you download it?"|"0"|"1"|"1" +"3101"|"5"|"2013-06-10 16:00:10"|"911 GIS Repository"|"Is anyone using this? How did you download it?"|"0"|"1"|"1" +"3102"|"73"|"2013-06-10 16:53:30"|"APCO / TV"|"Has anyone been contacted by Charlie from WebsEdge regarding APCO/TV. They want to talk about profiling our Comminications Center. In the email it states there is a cost for any partner that chooses to take part in this opportunity. I do not have money for this type of venture but wondered if anyone has participated in the past and if this is truly a valid inquiry. Thanks"|"0"|"1"|"1" +"3103"|"133"|"2013-06-10 17:22:41"|"Re: APCO / TV"|"It is true. National APCO hires this company to produce videos for the National Conference. I spoke to this individual last Friday and laughed at him when he said they would highlight our PSAP and the unique things we're doing.....wait for it.....but it would cost our PSAP $19 to $26k! I laughed and that was the end of out conversation. I also plan on sending a complaint to National APCO regarding this."|"3102"|"1"|"1" +"3104"|"44"|"2013-06-10 17:40:54"|"Consumers Energy Contact"|"Does anybody have Kate Leese Burgers contact information?"|"0"|"1"|"1" +"3105"|"44"|"2013-06-10 17:42:23"|"Re: 911 GIS Repository"|"Jamel, I can have Laura Blastic call you if you would like. Just let me know.Phyllis"|"3101"|"1"|"1" +"3106"|"5"|"2013-06-10 22:41:44"|"Re: APCO / TV"|"I got the same \"offer\", and said NO THANKS. But I agree that it is presented as something other than what it turns out to be!"|"3102"|"1"|"1" +"3107"|"209"|"2013-06-11 08:19:33"|"Re: Consumers Energy Contact"|"Kate L. BurgersPublic Safety Directoroffice:517 788 0880cell: 517 612 9455klburgers@cmsenergy.com"|"3104"|"1"|"1" +"3109"|"44"|"2013-06-11 10:55:23"|"Re: Consumers Energy Contact"|"Thanks!"|"3104"|"1"|"1" +"3111"|"95"|"2013-06-12 09:41:25"|"Prank calls"|"We have been receiving calls on our admin non-emergency line each evening for the last several days that connect us with a hotel in New Orleans. In digging into this it appears that a third party is doing basically a bridge call between us and this hotel. It appears to be coming through Skype and the third party disconnects, leaving us bridged with the hotel. We are working to resolve this but so far we have not gotten to the bottom of this. Is anyone else experiencing calls like this? Please let me know, thanks Tim Smith"|"0"|"1"|"1" +"3112"|"229"|"2013-06-12 13:19:49"|"Re: APCO / TV"|"I should have read this sooner. I just sat thru the pitch and was given a figure of $19,500. Wow. The reason for consolidation was to save money and not turn around and spend it on a 5 minute video. Needless to say I was shocked. Spring "|"3102"|"1"|"1" +"3117"|"20"|"2013-06-12 14:32:09"|"Re: EAP (Employee Assistance Program)"|"We have EAP through the County and have for years, they changed companies as of this year. This is the company being used: http://www.charlesnechtem.com/"|"3113"|"1"|"1" +"3118"|"225"|"2013-06-12 14:32:39"|"Re: SMART 911"|"I tried to get our board to approve, they were a little worried about the percentage of citizens that would actually sign up. If you could update on percent you get signed up, it could make my position a little stronger if its a good percentage."|"3115"|"1"|"1" +"3119"|"53"|"2013-06-12 14:37:19"|"Re: EAP (Employee Assistance Program)"|"We have an EAP established as well. "|"3113"|"1"|"1" +"3120"|"170"|"2013-06-12 14:48:17"|"Re: EAP (Employee Assistance Program)"|"Monroe as well, facilitated through County HR"|"3113"|"1"|"1" +"3121"|"5"|"2013-06-12 15:38:17"|"Re: EAP (Employee Assistance Program)"|"We have one as well."|"3113"|"1"|"1" +"3122"|"5"|"2013-06-12 15:39:39"|"Re: SMART 911"|"Congratulations Jeri! We had two presentations today, and have several others scheduled. We're also having a Smart911 booth at the Cherry Festival."|"3115"|"1"|"1" +"3123"|"181"|"2013-06-13 08:01:39"|"Re: EAP (Employee Assistance Program)"|"Bay County also has it, for several years now."|"3113"|"1"|"1" +"3124"|"181"|"2013-06-13 08:04:18"|"Re: Dispatch Supervisor"|"I would like a copy, as well. kattm@baycounty.net"|"3098"|"1"|"1" +"3125"|"220"|"2013-06-13 09:08:14"|"Re: EAP (Employee Assistance Program)"|"Isabella County has an EAP"|"3113"|"1"|"1" +"3126"|"53"|"2013-06-13 11:20:59"|"Land Lease for Radio Tower"|"For those of you that lease private property for radio towers... what do you pay annually for the lease? Looking for some comparisons to see if what I'm being offered is 'fair'. Thanks"|"0"|"1"|"1" +"3127"|"70"|"2013-06-13 11:33:10"|"Re: Land Lease for Radio Tower"|"We currently pay $1500 a month, with alot of stuff on the tower. It all depends if you have alot or little on the tower. If it American Tower, be aware they are not nice to deal with. "|"3126"|"1"|"1" +"3128"|"38"|"2013-06-13 11:46:16"|"Re: Land Lease for Radio Tower"|"Lisa, We currently lease 7 parcels and all are owned by either the County or a Municipality. Leases range from free (I like those) to 800.00/1,000.00 per month."|"3126"|"1"|"1" +"3130"|"225"|"2013-06-13 12:04:46"|"Re: Land Lease for Radio Tower"|"lisa, We pay $3600 annually for 1 tower on leased land. Our other towers are on either county or township owned that we do not have to pay for. "|"3126"|"1"|"1" +"3131"|"44"|"2013-06-13 16:09:43"|"Re: EAP (Employee Assistance Program)"|"Barry County has one too."|"3113"|"1"|"1" +"3132"|"44"|"2013-06-13 16:14:09"|"Re: Land Lease for Radio Tower"|"Lisa,We pay anywhere from $3,600 annually to over $15,000 annually to co-locate. "|"3126"|"1"|"1" +"3133"|"44"|"2013-06-13 16:17:10"|"Madam Director"|"Hey April! Don't you have something to post?????"|"0"|"1"|"1" +"3134"|"53"|"2013-06-13 16:22:05"|"Re: Madam Director"|"Yeah...April... shouldn't you be sharing something?? "|"3133"|"1"|"1" +"3135"|"133"|"2013-06-13 16:24:41"|"Re: EAP (Employee Assistance Program)"|"CCCDA has an EAP."|"3113"|"1"|"1" +"3136"|"221"|"2013-06-13 16:26:20"|"Re: Madam Director"|"Do share! Do share!!"|"3133"|"1"|"1" +"3137"|"221"|"2013-06-13 16:28:15"|"Re: EAP (Employee Assistance Program)"|"Our City has EAP through Ulliance"|"3113"|"1"|"1" +"3138"|"57"|"2013-06-13 16:48:28"|"Re: Madam Director"|"I suppose I do...It's been made official - I have been appointed as the new Director for Eaton County. "|"3133"|"1"|"1" +"3139"|"158"|"2013-06-13 16:56:07"|"Re: APCO / TV"|"They wanted to have Ingham do it too. Asked about cost and declined as well. Their contact email did have a comment about costs that would be included but it would be easy to miss."|"3102"|"1"|"1" +"3140"|"223"|"2013-06-13 17:08:11"|"Re: Madam Director"|"Took long enough...congrats April"|"3133"|"1"|"1" +"3141"|"38"|"2013-06-13 17:57:47"|"Re: Madam Director"|"April, It was nice to hear the other day. You deserve it kiddo :). My very best to you! "|"3133"|"1"|"1" +"3142"|"70"|"2013-06-14 07:03:53"|"Re: Madam Director"|"April, that is great news, congrats to you, well desirved."|"3133"|"1"|"1" +"3143"|"104"|"2013-06-14 07:11:04"|"Re: Madam Director"|"Congratulations April. Well deserved!!Tim"|"3133"|"1"|"1" +"3144"|"62"|"2013-06-14 07:52:19"|"Re: Madam Director"|"Congratulations April"|"3133"|"1"|"1" +"3145"|"226"|"2013-06-14 08:42:13"|"Re: Madam Director"|"Congratulations April!"|"3133"|"1"|"1" +"3146"|"170"|"2013-06-14 11:15:04"|"Re: Madam Director"|"I concur...Congratulations April. Well deserved!!"|"3133"|"1"|"1" +"3147"|"64"|"2013-06-14 12:37:04"|"Re: Madam Director"|"Congratulations!!!!!!!"|"3133"|"1"|"1" +"3148"|"197"|"2013-06-14 21:53:36"|"Re: EAP (Employee Assistance Program)"|"Kent County also has one"|"3113"|"1"|"1" +"3149"|"177"|"2013-06-15 10:22:45"|"Re: Madam Director"|"Congratulations April!!!"|"3133"|"1"|"1" +"3150"|"44"|"2013-06-17 10:56:22"|"MW800 Equipment for Sale"|"Our transition to new mobile data computers is almost complete and I have about 45 computers for sale: MW800 CPU, Screen, Keyboard, and VRM850 modems. Most are in fair to good shape. Cost is very negotiable. Please contact me via email,fullerp@barry911.org, if interested. Phyllis Fuller"|"0"|"1"|"1" +"3151"|"188"|"2013-06-17 13:08:52"|"Re: Madam Director"|"Congratulations April!"|"3133"|"1"|"1" +"3152"|"90"|"2013-06-17 13:26:55"|"Re: Madam Director"|"Congratulations April !!!"|"3133"|"1"|"1" +"3153"|"15"|"2013-06-17 15:04:40"|"Re: Madam Director"|"Congratulations April. I'm glad the selection committee saw what we all see. "|"3133"|"1"|"1" +"3154"|"181"|"2013-06-18 07:56:10"|"Re: Madam Director"|"Congratulations, April! "|"3133"|"1"|"1" +"3155"|"2"|"2013-06-18 10:02:43"|"NFPA 1221"|"Can anyone enlighten me on the NFPA 1221 standard, and if it impacts us in any way?"|"0"|"1"|"1" +"3156"|"163"|"2013-06-18 10:26:54"|"Re: Madam Director"|"You go Girl! Congrats!"|"3133"|"1"|"1" +"3157"|"228"|"2013-06-18 14:00:24"|"cassidian, vesta, sentinel 4"|"can anyone tell me if they are using this NG 911 system "|"0"|"1"|"1" +"3163"|"24"|"2013-06-19 16:03:15"|"Re: cassidian, vesta, sentinel 4"|"Grand Rapids has the Cassidian Sentinel Patriot. My number is (616) 456-3840 if you have questions."|"3157"|"1"|"1" +"3159"|"183"|"2013-06-18 14:09:34"|"Re: APCO / TV"|"Alpena was contacted also. I saw the mention of cost in the email and declined automatically. I didn't wait long enough to ask the cost.....20+K??????? I should of waited I could have used a good laugh."|"3102"|"1"|"1" +"3160"|"183"|"2013-06-18 14:13:06"|"Re: Prank calls"|"Tim, Contact Harriet and let her know. "|"3111"|"1"|"1" +"3161"|"183"|"2013-06-18 14:16:55"|"Re: Land Lease for Radio Tower"|"Alpena pays $1,000 per month on one tower to get the tippy top and 170/mo to hang antennas on two others"|"3126"|"1"|"1" +"3162"|"183"|"2013-06-18 14:17:49"|"Re: Madam Director"|"Congratulations!"|"3133"|"1"|"1" +"3164"|"94"|"2013-06-19 20:17:55"|"Re: SMART 911"|"I'm with you Tom, the concept is great but I want to see the response of the citizens for entering their data before I recommend investing the money."|"3115"|"1"|"1" +"3165"|"94"|"2013-06-19 20:21:12"|"Homeland Security Training for 911 professionals"|"Meceola Central Dispatch is hosting this training on July 23rd at our facility. For more information contact Jporter@training-edge.us or call 616-633-6520. this is SNC approved and a good class. "|"0"|"1"|"1" +"3167"|"94"|"2013-06-19 20:26:08"|" Send me your Director Job Descriptions"|"MCDA is putting together an informational Director hiring packet for agencies that need help. We are looking for Job description examples, a list of duties if not included, any list of Director interview questions if you have some, even an evaluation form if you have one. Anything that can help get us started in compiling some information.Thank you! Send to Laurie at lsmalla@mcd911.org"|"0"|"1"|"1" +"3168"|"94"|"2013-06-19 20:28:55"|"Re: Overtime callback"|"We are looking at making a policy as we have a couple that have confessed to not calling back. Something that will include giving them 3 strikes and some time off if they don't respond in a reasonable time. We are working on the concept at this time. In this day and age everyone has constant contact so there is no excuse."|"3097"|"1"|"1" +"3169"|"228"|"2013-06-19 21:20:51"|"Re: cassidian, vesta, sentinel 4"|"thank you I will be contacting you"|"3157"|"1"|"1" +"3170"|"1"|"2013-06-20 09:15:00"|"Strive & Thrive Training August 27th & 28th"|"Genesee County 9-1-1 will be hosting a Strive & Thrive class at our location. This is a class that all our people are raving about. There is a link listed below where students can register. Any questions call Dave Ackley at 810 732-4720http://www.911training.net/Register_Now.html"|"0"|"1"|"1" +"3171"|"177"|"2013-06-20 15:48:13"|"EMD Quality Assurance Class"|"We are hosting the EMD Quality Assurance 16 hour course through Priority Dispatch in Adrian on July 30th & 31st, 2013. You may sign up through Priority Dispatch website or if you want more info feel free to contact me."|"0"|"1"|"1" +"3172"|"178"|"2013-06-21 08:23:01"|"Denial of Service attack??"|"This morning at about 1am the St Clair County Central Dispatch center started receiving numerous phone calls on its non-emergencey line. The calls would either have no voice or a recording from a BOBCAT TAXI service. We received approximatly 100 calls in 15 minutes like this. The senior dispatcher working was able to track the company name to Columbus ,OH. Contact was made with the Columbus PD who advise they had been receiving the same problems in their area. The Local sheriff agency is investigating but does not believe the calls are actually coming from the company itself.There was no warning prior to this happening. No calls demanding a payment at all."|"0"|"1"|"1" +"3173"|"57"|"2013-06-21 09:27:07"|"Re: Denial of Service attack??"|"Tim, I will send you some info on these attacks so you can make a report to the Department of Homeland Security. "|"3172"|"1"|"1" +"3174"|"103"|"2013-06-21 17:32:34"|"Re: Madam Director"|"Sorry for my delay...Congratulations!! Well deserved for sure :)"|"3133"|"1"|"1" +"3175"|"103"|"2013-06-21 17:38:42"|"Re: NFPA 1221"|"NFPA 1221: Standard for the Installation, Maintenance, and Use of Emergency Services Communications Systems Current Edition: 2013 Next Edition: 2016 Is a recommended standard from the National Fire Protection Association. Some Fire Departments (FD's) do run dispatch centers. (Phoneix, New York, Chicago FD's are examples) These standards are meant to assist the managers of such centers in maintaning a current and efficeint communications center. There are older versions of this standard availible online for free. However, you must be an NFPA member to have access to a current copy. Some of your FD counterparts may reference this document for dispatching issues?? Hope this helps enlighten you.... "|"3155"|"1"|"1" +"3176"|"53"|"2013-06-26 09:22:10"|"LEIN ADVANCED AUTHENTICATION UPDATE"|"IF YOU DIDN'T SEE THIS ON THE LIST SERVE:On Friday, June 21, The Michigan State Police was notified by the FBI that the FBI CJIS Advisory Policy Board (APB) moved to add language to the security policy making the patrol vehicle a secure location for the purposes of Advanced Authentication. This means that Advanced Authentication (AA) may no longer be required for the patrol vehicle for computers that remain in the vehicle. The change to the policy will not be official until it is signed by the Director of the FBI. We have been advised this can be a lengthy process. As we receive information regarding this change in policy from the FBI, we will share it with you. Please email any questions to Mitzi Goldstein, Information Security Officer, Goldsteinm@MIchigan.gov."|"0"|"1"|"1" +"3177"|"102"|"2013-06-26 09:24:42"|"Re: LEIN ADVANCED AUTHENTICATION UPDATE"|"Seriously....."|"3176"|"1"|"1" +"3178"|"57"|"2013-06-26 09:28:57"|"Eaton County Deputy Director "|"Eaton County Deputy Director position has been posted on the job posting page for any interested parties."|"0"|"1"|"1" +"3179"|"106"|"2013-06-26 11:03:29"|"Re: LEIN ADVANCED AUTHENTICATION UPDATE"|"Curious how many PSAPs or LE agencies have already implemented some form of advanced authentication (tokens, Core Matrix etc) trying to meet the original Sept 2013 deadline?"|"3176"|"1"|"1" +"3180"|"70"|"2013-06-26 12:03:19"|"Re: LEIN ADVANCED AUTHENTICATION UPDATE"|"WHAT WILL HAPPEN NOW IF AGENCIES DO NOT HAVE THE VALIDATION EQUIPMENT IN PLACE. WE ARE IN THE MIDDLE OF SETTING IT UP FOR THE PRICE OF $13,000. SHOULD BE PUT IT ON HOLD????"|"3176"|"1"|"1" +"3181"|"220"|"2013-06-26 13:18:09"|"EMD Training"|"This is rescheduled from June.Isabella County Central Dispatch is hosting a Priority Dispatch EMD class on July 23-25 at Isabella County Central Dispatch. This class will be from 8am-4:30pm. Please register for the class at https://courses.prioritydispatch.net/CourseDetail.aspx?courseNum=5921&disc=1 There are plenty of open seats available for this class."|"0"|"1"|"1" +"3182"|"13"|"2013-06-26 14:46:56"|"811 Pipeline safety "|"Has anyone else received a survey and promotional material from BP regarding pipeline safety . Is 811 considered an emergency number?Thanks Marsha BianconiCWW 911 Coordinator"|"0"|"1"|"1" +"3183"||"2013-06-26 14:47:25"|"811 Pipeline safety "|"Has anyone else received a survey and promotional material from BP regarding pipeline safety . Is 811 considered an emergency number?Thanks Marsha BianconiCWW 911 Coordinator"|"0"|"1"|"1" +"3184"|"53"|"2013-06-26 15:05:02"|"Re: LEIN ADVANCED AUTHENTICATION UPDATE"|"Give Mitzi Goldstein a bump Vic. "|"3176"|"1"|"1" +"3185"|"103"|"2013-06-26 17:32:58"|"Re: 811 Pipeline safety "|"811 is the \"Miss Dig\" number. This is the number anyone (normally contractors) call before diging in an area of piplines and/or other untilities. 811 \"miss dig\" can also provide emergency notification services to pipeline owners/operators much like Chemtrac does for haz-mats if needed. However, pre-planning should be done by Fire Services in conjuction with Emergency Management for addtional emergency contact/reponse numbers for pipeline operators/carriers in their repsective area.Take a look at this link below...It will provide you some more information and contacts for pipelines that run in your area.https://www.npms.phmsa.dot.gov/"|"3183"|"1"|"1" +"3186"|"103"|"2013-06-26 17:33:36"|"Re: 811 Pipeline safety "|"811 is the \"Miss Dig\" number. This is the number anyone (normally contractors) call before diging in an area of piplines and/or other untilities. 811 \"miss dig\" can also provide emergency notification services to pipeline owners/operators much like Chemtrac does for haz-mats if needed. However, pre-planning should be done by Fire Services in conjuction with Emergency Management for addtional emergency contact/reponse numbers for pipeline operators/carriers in their repsective area. Take a look at this link below... It will provide you some more information and contacts for pipelines that run in your area. https://www.npms.phmsa.dot.gov/"|"3182"|"1"|"1" +"3187"|"183"|"2013-06-27 09:47:34"|"911 County Service Plan Outline"|"Does anyone have a copy of the County Emergency Telephone Service Disatrict final Plan in Work format. I am reopening mine and reallllllllly do not want to retype all that. Email it to guriskom@alpenacounty.org thanks"|"0"|"1"|"1" +"3188"|"183"|"2013-06-27 09:47:54"|"911 County Service Plan Outline"|"Does anyone have a copy of the County Emergency Telephone Service Disatrict final Plan in Word format. I am reopening mine and reallllllllly do not want to retype all that. Email it to guriskom@alpenacounty.org thanks"|"0"|"1"|"1" +"3189"|"177"|"2013-06-27 09:53:31"|"Re: LEIN ADVANCED AUTHENTICATION UPDATE"|"Lenawee County just implemented and paid for the FAB system for every patrol officer in the county for all departments except MSP. It was implemented last month."|"3176"|"1"|"1" +"3190"|"183"|"2013-06-27 10:09:36"|"Re: 911 County Service Plan Outline"|"My thanks to alan of Monroe County"|"3188"|"1"|"1" +"3191"|"53"|"2013-06-27 16:28:40"|"Success by Strengths Training"|"I was looking at maybe hosting the Success by Strengths Training that we had up in Mackinaw City here in Midland. I have a few supervisors I want to send. Would there be any interest from other agencies to send folks?"|"0"|"1"|"1" +"3192"|"145"|"2013-06-28 07:12:18"|"Re: Success by Strengths Training"|"I would like to send a couple, but summer months are too busy for us to send to training. Would love it in September or October."|"3191"|"1"|"1" +"3193"|"101"|"2013-06-28 08:16:35"|"Re: Success by Strengths Training"|"I would be willing to send staff after Labor Day. Same boat as Dee..."|"3191"|"1"|"1" +"3194"|"220"|"2013-06-28 09:24:51"|"Dispatch Supervisors"|"Looking for some information on Supervisor's scheduling. We have recently promoted 4 supervisors, and are attempting to determine their schedules. Our plan is to have the supervisors work the floor dispatching at least 50% of the time. We are trying to determine the best practice for scheduling time off. One of our goals is to reduce overtime, therefore we are having the supervisors cover the floor while dispatchers are off on vacation. One issue we are running into, is how to determine who gets the vacation time when a dispatcher and supervisor apply for the same day off. We don't believe a non-union supervisor should have to compete with a union dispatcher for time off. Any input would be greatly appreciated. Please send to rjerman@isabellacounty.org Thanks! Rob"|"0"|"1"|"1" +"3195"|"64"|"2013-06-28 09:31:16"|"Re: Success by Strengths Training"|"One or two after Labor Day"|"3191"|"1"|"1" +"3196"|"104"|"2013-06-28 11:37:04"|"Re: Dispatch Supervisors"|"Montcalm has 4 Supervisors who work as a team with 3 dispatchers each, leaving four teams of 4. The Supervisors schedule mirrors the dispatchers, though we have made exceptions. Tim"|"3194"|"1"|"1" +"3197"|"13"|"2013-06-28 15:36:57"|"Re: 811 Pipeline safety "|"Thanks for your help on the 811 Pipeline safety issue.Marsha Bianconi"|"3182"|"1"|"1" +"3198"|"228"|"2013-07-02 10:31:54"|"Cassidian Vesta/Sentinel 4 Demo"|"Cassidian will be coming to do a demo of the new VESTA/Sentinel 4 next generation 9-1-1 call taking system on July 15th at 10am, anyone wishing to attend the demo please let me know, it will take approx. 2 hours. This will be held at Oxford Pd you can email me at ofarrell@villageofoxford.org if you plan to attend or have any questions"|"0"|"1"|"1" +"3199"|"181"|"2013-07-02 14:22:44"|"Re: Success by Strengths Training"|"I was looking into this as well, Fall or early winter is best for us."|"3191"|"1"|"1" +"3200"|"94"|"2013-07-03 10:58:23"|"Re: Dispatch Supervisors"|"Meceola does the same thing as Isabella. The issue because that the supervisors end up working almost all of their time as dispatchers. without more man power that wont change at my center any time soon."|"3194"|"1"|"1" +"3201"|"94"|"2013-07-03 10:59:27"|"Interact CAD demo July 11, at Clare Co"|"Interact CAD will be conducting a demonstration at Clare County Central Dispatch on Thursday July 11th. Anyone interested is welcome to attend.Contact Tom Brubaker at brubakert@clareco.net"|"0"|"1"|"1" +"3202"|"94"|"2013-07-03 11:02:46"|"Re: Success by Strengths Training"|"I would send a couple but please try to do it in the fall, this summer is too busy with vacations etc"|"3191"|"1"|"1" +"3203"|"225"|"2013-07-03 11:02:50"|"Re: Success by Strengths Training"|"I am willing to send a couple whenever you schedule the class"|"3191"|"1"|"1" +"3204"|"143"|"2013-07-03 11:54:12"|"Training pay"|"I think this was posted once before but couldn't find the topic. Just checking to see what anyone does for CTO compensation, if you have it. Thanks Shawn Muskegon "|"0"|"1"|"1" +"3205"|"226"|"2013-07-03 12:03:47"|"Re: Training pay"|"Our CTO's receive 1 hour of straight pay or comp for every 8 hours of training. If they train 4 hours or more it is at the same rate and under 4 hours is .5.After 160 hours of training time they receive an additional 4 hours but that is in comp time, unless their bank is full then they can take it as straight pay."|"3204"|"1"|"1" +"3206"|"181"|"2013-07-03 12:07:39"|"Re: Training pay"|"Bay County pays $0.75/hr while the CTO is training. That is slated to increase to $1/hr pending union negotiations."|"3204"|"1"|"1" +"3207"|"38"|"2013-07-03 12:07:56"|"Re: Training pay"|".75 per hr extra.. "|"3204"|"1"|"1" +"3208"|"220"|"2013-07-03 12:08:20"|"Re: Training pay"|"Isabella County pays their CTO's an additional 10% when they are training."|"3204"|"1"|"1" +"3209"|"95"|"2013-07-03 12:10:53"|"Re: Training pay"|"We pay the CTO`s a 5% premium on their wages for actual hours spent training here in Ottawa County. Tim"|"3204"|"1"|"1" +"3210"|"104"|"2013-07-03 12:16:54"|"Re: Training pay"|"At Montcalm, we pay the CTO an extra $.50 per hour for every hour training (basically if the trainee and CTO are both working)."|"3204"|"1"|"1" +"3211"|"155"|"2013-07-03 12:42:23"|"Re: Training pay"|"Calhoun County Consolidated CTO's get $1.50/hr while with trainee."|"3204"|"1"|"1" +"3212"|"5"|"2013-07-03 12:48:23"|"Re: Training pay"|"Same as Rich- CTOs get $1.50 per hour."|"3204"|"1"|"1" +"3213"|"5"|"2013-07-03 12:52:07"|"APCO Project Retains"|"Has anyone used this recently, and does it accurately assess staffing needs? Thanks!"|"0"|"1"|"1" +"3214"|"53"|"2013-07-03 13:12:28"|"Re: Training pay"|"Same as Ottawa here.."|"3204"|"1"|"1" +"3215"|"212"|"2013-07-03 13:16:25"|"Re: Training pay"|"Extra 5% at Mason-Oceana."|"3204"|"1"|"1" +"3216"|"38"|"2013-07-03 13:21:46"|"Re: Training pay"|".75 per hr extra.. "|"3204"|"1"|"1" +"3217"|"178"|"2013-07-03 15:06:59"|"Distribution of 911 funds "|"Looking to find out what other counties with multiple PSAPS are doing to distribute their county 911 surcharge or millage funds and state revenue sharing funds among the multiple psaps. Our 911 plan just states base on the number of known landline phones. If you are doing something different please send me an explanation of what you are doing. Thanks!"|"0"|"1"|"1" +"3218"|"193"|"2013-07-03 15:21:14"|"Re: Training pay"|"Roscommon pays $1.00 per hour for those that are trainers. "|"3204"|"1"|"1" +"3219"|"193"|"2013-07-03 15:31:19"|"Re: Dispatch Supervisors"|"Roscommon has \"Senior Dispatcher\" not supervisors, but they function alot like supervisors minus discipline. Same issue that Meceola & Isabella - most of the time spent as call-takers and dispatchers, not much time for supervision or other admin functions. "|"3194"|"1"|"1" +"3220"|"38"|"2013-07-03 15:32:21"|"Re: Distribution of 911 funds "|"When we no longer could get phone counts by given entities we went to a straight percentage based upon county population base versus theirs (City, twshp, etc.) "|"3217"|"1"|"1" +"3221"|"13"|"2013-07-03 15:40:02"|"Re: Distribution of 911 funds "|"Please contact me on Monday at 734 953 8834 and I will be happy to walk you through the Wayne county process.Marsha BianconiCWW 911 Coordinatormb@c-w-w.org"|"3217"|"1"|"1" +"3222"|"44"|"2013-07-08 09:46:53"|"Re: Training pay"|".70 cents per hour"|"3204"|"1"|"1" +"3223"|"226"|"2013-07-08 10:58:34"|"Re: APCO Project Retains"|"We used it about 2 years ago in Washtenaw County and found it to be accurate. It helped to have the data as we were preparing staffing numbers. "|"3213"|"1"|"1" +"3224"|"53"|"2013-07-08 15:38:10"|"On Call Procedure"|"Anyone other than Saginaw using an On Call procedure/policy? If so, would you share? lhall@midland911.org"|"0"|"1"|"1" +"3225"|"148"|"2013-07-08 16:31:18"|"Re: On Call Procedure"|"On Call Procedure for what? "|"3224"|"1"|"1" +"3226"|"133"|"2013-07-09 11:03:41"|"National APCO Conference"|"Michigan APCO is creating a list of individuals from Michigan that are attending the National APCO Conference. If you or someone else from your agency is attending the conference, please email me (jtroyer@calhouncountymi.gov) the individual(s) name and contact information (email and phone number preferably). Thanks in advance."|"0"|"1"|"1" +"3227"|"106"|"2013-07-09 11:12:22"|"Physical Fitness in dispatch"|"checking to see how many centers provide either exercise equipment in the center or pay for gym memberships etc. also if anyone provides some type of incentive for physical fitness."|"0"|"1"|"1" +"3228"|"177"|"2013-07-09 12:04:59"|"Re: Physical Fitness in dispatch"|"We have the equipment available in the Sheriff's Office which is available anytime. I don't believe anyone routinely uses it."|"3227"|"1"|"1" +"3229"|"95"|"2013-07-09 12:09:23"|"Re: Physical Fitness in dispatch"|"At Ottawa County Dispatch we provide a fitness room with treadmill, elliptical, bow flex, and some other equipment. All employees who receive health insurance through us must complete a 100 mile walking program twice a year or they pay an additional 20% toward their health care premiums. "|"3227"|"1"|"1" +"3230"|"53"|"2013-07-09 14:01:05"|"Re: On Call Procedure"|"Overtime"|"3224"|"1"|"1" +"3231"|"181"|"2013-07-10 11:57:27"|"Re: Physical Fitness in dispatch"|"Bay County provides a free membership to the Bay County Community Center (weight room, exercise equipment) and a very inexpensive membership to Delta College's gym/pool. As far as in dispatch itself, we have an under the desk, stationary bike-thingy. I would love to get a treadmill, but we have space issues."|"3227"|"1"|"1" +"3232"|"87"|"2013-07-11 10:02:14"|"**40 Hour Beginning Dispatch - Sault Ste. Marie** "|"Chippewa County is pleased to be hosting a 40 Hour Basic Dispatch Training instructed by Success Communications Inc. This training will be held Monday August 26-30, 2013 at Kewadin Casino and Convention Center in Sault Ste. Marie, MI. Classes will be from 0800 – 1700 each day.Dispatchers will learn legal terms for FCC Rules and Regulations, Criminal Law vs. Civil Law, felonies and misdemeanors, Juvenile Law, warrants, subpoenas, and orders to build your confidence in your new profession. They will also learn ethics, professionalism, and customer service and discover interpersonal communications skills such as empathy vs. sympathy, respect, courtesy, active listening, verbal and split ear listening. Gain knowledge of basic concepts of team building, handling difficult calls, basic call intake, types of callers, and call prioritization. They will learn the etiquette of TTY/TTD, basic radio dispatching, and Police/Fire/EMS call taking.In addition, technologies and how they will affect your customer service while understanding the effects of stress on the body and develop techniques to manage it.This training is approved by SNC for Training Funds.Kewadin Casino will offer a special room rate to participants of $75 per night; this includes $10 of free play per room per night. These reservations must be made over the phone at 1-800-KEWADIN and provide them with Group ID 2321 for the special rate!To register contact Success Communications at 1-517-543-6141!!!!"|"0"|"1"|"1" +"3233"|"170"|"2013-07-11 11:41:31"|"Re: Physical Fitness in dispatch"|"In Monroe, we provide a fitness room with free weights, a multi-purpose machine, a treadmill, and an exercise bike. "|"3227"|"1"|"1" +"3234"|"53"|"2013-07-12 08:41:17"|"Pulse Point"|"Is anyone using an interface to any of the apps (pulsepoint, etc) that send cardiac arrest calls to citizens cell phones that sign up so that those with CPR training can respond?"|"0"|"1"|"1" +"3235"|"24"|"2013-07-12 09:01:44"|"Re: Distribution of 911 funds "|"Kent County distributes the funds based on the number of 9-1-1 calls received at each PSAP. Funds are distributed twice per year. "|"3217"|"1"|"1" +"3236"|"181"|"2013-07-15 13:35:10"|"40 Hr Beginning Dispatch --Bay County"|"Are any of you interested in a 40hr Beginning dispath class held in Bay County? I'm thinking of hosting a class in January or February of 2014 if there is enough interest."|"0"|"1"|"1" +"3237"|"2"|"2013-07-15 13:44:35"|"Re: 40 Hr Beginning Dispatch --Bay County"|"Ogemaw would be interested"|"3236"|"1"|"1" +"3238"|"38"|"2013-07-15 13:58:02"|"Re: 40 Hr Beginning Dispatch --Bay County"|"As would Genesee County"|"3236"|"1"|"1" +"3239"|"145"|"2013-07-15 14:25:13"|"Re: 40 Hr Beginning Dispatch --Bay County"|"Also interested"|"3236"|"1"|"1" +"3240"|"62"|"2013-07-17 10:53:49"|"Re: Pulse Point"|"MMR uses pulse point. Check with Saginaw I think it is only available for Saginaw Co"|"3234"|"1"|"1" +"3241"|"73"|"2013-07-31 09:05:08"|"Radio System Evaluation"|"Can anyone could provide me with contact information for companies that will come in and do a complete evaluation of the radio system and coverage for our county. I do not want to be bombarded with contacts from radio service providers or vendors of radio products. We need an outside perspective that does not lean toward a sales type of agenda. I have been advised to go out to get RFP's for this evaluation to be done. I believe Robert Kimball and Associates has been used by the State for some past work but not sure that this smaller project is the type of work that they do. If you have made a similar request or have a notice for RFP on file that you can share that would be a blessing. Any information would be greatly appreciated. Please feel free to email me: david.mccastle@mcd911.net.Thank you in advance! "|"0"|"1"|"1" +"3242"|"155"|"2013-07-31 09:11:41"|"Michigan Cassidian Users Group"|"A Michigan Cassidian Users Group has been formed. We are looking for all 911 centers that use Cassidian products (including Plant/CML) to join our group. If interested, please contact me at rfeole@calhouncountymi.gov and I will add you to our email group and keep you posted on future meetings."|"0"|"1"|"1" +"3243"|"27"|"2013-07-31 09:11:48"|"40 hour basic class-CLINTON COUNTY"|"I will be hosting a MACNLOW Basic 40 hour class the week of October 28th through November 1. The class will be held in the conference room next to the dispatch center. I believe Mac has the information posted on her website now. "|"0"|"1"|"1" +"3244"|"86"|"2013-07-31 09:22:55"|"Re: 40 Hr Beginning Dispatch --Bay County"|"Yes for Iosco County"|"3236"|"1"|"1" +"3245"|"177"|"2013-07-31 09:28:15"|"Dispatcher Evaluations"|"I want to revamp our dispatcher evaluation forms. I am looking for anyone who has what they believe to be a good evaluation form that they wouldn't mind sharing with me and allowing me to take parts of it for our use. Please send it to me via e-mail to david.aungst@lenawee.mi.usThank you!"|"0"|"1"|"1" +"3251"|"101"|"2013-08-01 14:55:02"|"Public Education Training"|"I wondered if anyone would be interested in sending folks to a Public Education 8 hour training in the fall if one was available?"|"0"|"1"|"1" +"3247"|"163"|"2013-07-31 11:06:00"|"800 MHz"|"Has any department who is on the State 800 Mhz system had any billing problems with DTMB?Such as MIC Fee invoices?"|"0"|"1"|"1" +"3248"|"62"|"2013-07-31 11:16:44"|"Re: 800 MHz"|"Yes, I received a call this week to verify our mailing address. DTMB said they sent out invoices for the past two billing cycles, however I have not received any invoices via US mail. DTMB faxed me copies of the invoices and they do have my correct mailing address but I have not received any invoices for over a year."|"3247"|"1"|"1" +"3249"|"64"|"2013-07-31 12:29:57"|"Re: 800 MHz"|"I am negotiating corrections to my invoices which have been incorrect for the last two cycles. I had a promise of corrected invoices seven months ago with recent conversations with them as of a month ago and no results yet. They keep telling me they have a huge backlog in correcting billing through out the state."|"3247"|"1"|"1" +"3250"|"101"|"2013-07-31 17:56:29"|"Re: 800 MHz"|"Our agency did not receive a billing from 2010. They never sent an invoice saying we were delinquent until a few months ago. As we owed it, I paid it and made a note to make sure we received additional billings. Mr Parson was very easy to work with and he is struggling to get thru this as well."|"3247"|"1"|"1" +"3252"|"155"|"2013-08-01 15:01:12"|"Re: Public Education Training"|"Do you plan on having it SNC approved for training funds?"|"3251"|"1"|"1" +"3253"|"53"|"2013-08-01 15:23:51"|"Re: Public Education Training"|"Yes for Midland"|"3251"|"1"|"1" +"3254"|"90"|"2013-08-01 15:36:32"|"Re: Public Education Training"|"Sounds interesting and useful. Put Hillsdale down as a \"yes,\" depending on the date."|"3251"|"1"|"1" +"3255"|"101"|"2013-08-01 15:47:04"|"Re: Public Education Training"|"Application for SNC dollars will be submitted yes"|"3251"|"1"|"1" +"3256"|"158"|"2013-08-01 17:23:10"|"Re: Public Education Training"|"Ingham would be interested as well"|"3251"|"1"|"1" +"3257"|"181"|"2013-08-01 19:26:31"|"Re: Public Education Training"|"Yes, for Bay County."|"3251"|"1"|"1" +"3258"|"44"|"2013-08-02 08:28:42"|"Re: Dispatcher Evaluations"|"Dave,We started using the assessment module that is built into DSS's Equature program. Not sure if you have Equature but if you do I can share the questions that we have programed in it. Phyllis"|"3245"|"1"|"1" +"3259"|"44"|"2013-08-02 08:33:49"|"Re: 800 MHz"|"The last bill I got was in Dec of 2012 which covered 10/1/12 thru 3/31/12."|"3247"|"1"|"1" +"3260"|"44"|"2013-08-02 08:36:14"|"Re: Public Education Training"|"Yes for Barry"|"3251"|"1"|"1" +"3261"|"225"|"2013-08-05 07:53:02"|"Re: Public Education Training"|"Absolutely for Clare County"|"3251"|"1"|"1" +"3262"|"133"|"2013-08-05 12:56:47"|"Wage Survey"|"We are currently working on negotiations with our dispatchers. I am looking for percent of wage increase/decrease for 2014, 2015, & 2016 (or any/part of those years). Thanks in advance. "|"0"|"1"|"1" +"3263"|"155"|"2013-08-05 13:02:33"|"Re: Public Education Training"|"Sure"|"3251"|"1"|"1" +"3264"|"30"|"2013-08-05 13:03:42"|"Re: Public Education Training"|"Yes for Sanilac County"|"3251"|"1"|"1" +"3265"|"188"|"2013-08-05 13:23:05"|"Re: Public Education Training"|"Menominee would be interested depending on the location and the dates. "|"3251"|"1"|"1" +"3266"|"177"|"2013-08-05 13:59:40"|"Re: Dispatcher Evaluations"|"Phyllis, we do have that option with DSS and I have been considering it. I would appreciate you sharing your questions.Dave"|"3245"|"1"|"1" +"3267"|"212"|"2013-08-05 14:00:28"|"ArcGIS Desktop Basic & OSSI Mapping"|"We would like to move from GeoBlocks to ArcGIS Desktop Basic and were wondering if the Basic product will do at least everything GeoBlocks does."|"0"|"1"|"1" +"3268"|"177"|"2013-08-05 14:27:47"|"Re: Public Education Training"|"Yes for Lenawee"|"3251"|"1"|"1" +"3269"|"95"|"2013-08-05 14:53:00"|"Re: Wage Survey"|"In Ottawa County when we negotiated our union contract in 2011 for the years 2012 through 2014 the union wages were increased as follows: 2012 an increase of 1%, for 2013 an increase equal to the non-union employees or 1/2% which ever is more, for 2014 and increase equal to the non-union increase if any. FYI Tim"|"3262"|"1"|"1" +"3270"|"38"|"2013-08-05 14:58:52"|"Re: Wage Survey"|"We are a year into a five year contract w/ 2% increase each year.."|"3262"|"1"|"1" +"3271"|"76"|"2013-08-05 15:09:30"|"911 Education Materials"|"The National 911 Office is looking for 911 public education ideas, resources, links, material, etc. from the 911 community. This information is being collected in conjunction with the National 911 Education Month in April of 2014. Any information on your education efforts is appreciated. If you have items that you would like to share, please provide them to me electronically by Thursday, August 15th. Your assistance is appreciated. Thank you! HMB "|"0"|"1"|"1" +"3273"|"149"|"2013-08-05 15:17:38"|"Re: 800 MHz"|"Luce County is dealing with payment issues also."|"3247"|"1"|"1" +"3274"|"10"|"2013-08-05 15:26:06"|"Strategic Plans"|"How many agencies have strategic plans specific for your dispatch operations? Let me know at: cbartram@seresa.orgThank you!"|"0"|"1"|"1" +"3275"|"10"|"2013-08-05 15:27:17"|"APCO AWARDS"|"You have a little over 1 month left to nominate someone for the APCO Awards. Details and forms are on the APCO website! Hope to hear from many of you soon!"|"0"|"1"|"1" +"3276"|"220"|"2013-08-05 15:40:06"|"Re: Public Education Training"|"Isabella is interested!"|"3251"|"1"|"1" +"3277"|"220"|"2013-08-05 15:46:51"|"Re: 40 Hr Beginning Dispatch --Bay County"|"Isabella will have one ready for class by then. Which vendor are you looking at for the class?"|"3236"|"1"|"1" +"3278"|"104"|"2013-08-05 15:50:40"|"Excessive Long Distance Charges"|"I recently received a long distance phone bill from CenturyLink via USBI and Frontier. The bill was over $1000. Has anyone else received an unexpected gift like this, and how did you get it resolved?Tim tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"3279"|"38"|"2013-08-05 16:12:57"|"Re: Wage Survey"|"We are a year into a five year contract w/ 2% increase each year.."|"3262"|"1"|"1" +"3280"|"220"|"2013-08-05 16:21:59"|"Re: Pulse Point"|"MMR is also in the process of deploying PulsePoint in Isabella County. Contact Jason McDonald at jmacdonald@mobilemedical.org for further information."|"3234"|"1"|"1" +"3282"|"158"|"2013-08-06 17:26:25"|"Re: Wage Survey"|"You can view the full contract for that or other infomration, in PDF through our web site at:http://pe.ingham.org/Home/EmployeeLaborContracts.aspx"|"3262"|"1"|"1" +"3283"|"183"|"2013-08-07 09:46:31"|"EMD at Health Care Facilities"|"I am looking for input on how anyone handles performing EMD (Emergency Medical Dispatch) when it is a Care Facility, Dr Office, Clinic, etc. The issue has come up in Alpena, and I am lookiong for what other counties are doing. Any info is appreciated to guriskom@alpenacounty.org"|"0"|"1"|"1" +"3284"|"181"|"2013-08-07 10:19:26"|"Re: 40 Hr Beginning Dispatch --Bay County"|"I'm not completely sure which vendor at this point. Any recommendations? "|"3236"|"1"|"1" +"3285"|"86"|"2013-08-07 11:14:32"|"Re: EMD at Health Care Facilities"|"Any medical request Iosco County uses EMD, and dispatches based on Priority. "|"3283"|"1"|"1" +"3286"|"86"|"2013-08-07 11:17:50"|"Re: Public Education Training"|"yes, for Iosco"|"3251"|"1"|"1" +"3287"|"220"|"2013-08-07 14:52:51"|"Re: 40 Hr Beginning Dispatch --Bay County"|"We have most recently utilized Success Communications; however we have also utilized Macnlow in the past. "|"3236"|"1"|"1" +"3288"|"181"|"2013-08-08 10:19:57"|"Re: 40 Hr Beginning Dispatch --Bay County"|"I am leaning toward Macnlow."|"3236"|"1"|"1" +"3289"|"1"|"2013-08-08 15:06:18"|"Used phone Equipment 4 sale"|"We have installed a new phone system and have a lot of old phone equipment that we'd sell very cheap or give away to anyone with financial difficulties.Meridian Switch10 Meridian work stations24 Meridian phonesPositron Lifeline 1000If you're interested, call me at 810 732-4720 or email me at dca@geneseecounty911.org"|"0"|"1"|"1" +"3290"|"134"|"2013-08-12 15:28:19"|"Cable Service"|"Please forgive the innocence of this inquiry, however, I recall that at one point in time our cable service providors were supposed to provide free basic cable service so we could access the weather channel, Fox News...etc!I knew we had it at one time when I worked for the City.Does this provision still exist or should I negotiate a contract with ComCast?"|"0"|"1"|"1" +"3291"|"62"|"2013-08-12 15:53:43"|"Re: Cable Service"|"Charter does not provide free service in Tuscola Co. We pay commercial rate for service."|"3290"|"1"|"1" +"3292"|"133"|"2013-08-12 16:24:46"|"Re: EMD at Health Care Facilities"|"Calhoun - Our medical control authority has the oversight of EMD. Any pre-hospital EMS call for service requires us to use EMD protcols. It doesn't matter if it's a doctors office, nursing home, rehab center, etc; if it is not one of the two hospitals in our county, we use the protocols."|"3283"|"1"|"1" +"3293"|"3"|"2013-08-13 08:08:28"|"Re: Cable Service"|"Comcast began billing Berrien 911 and EOC full rate a few years back, after successfully lobbying the PSC to begin collecting from public-safety."|"3290"|"1"|"1" +"3294"|"3"|"2013-08-13 08:13:45"|"Re: EMD at Health Care Facilities"|"Berrien Co uses ProQA EMD, which has a \"Transfer\" category that handles the query a bit different when a request is made by a nurse/doctor at facility providing Medical service."|"3283"|"1"|"1" +"3295"|"3"|"2013-08-13 08:19:03"|"Re: Wage Survey"|"Berrien Co 1% per year thru 2015."|"3262"|"1"|"1" +"3296"|"1"|"2013-08-13 08:37:49"|"Re: Cable Service"|"We piggyback off Post #35 here in Genesee. We pay $10/month to have a box in our Center, split off their hookup. There is nothing I know of that says it should be free."|"3290"|"1"|"1" +"3297"|"170"|"2013-08-13 11:15:13"|"Re: Cable Service"|"Just last month, in Monroe, Charter caught up with our free basic service. We are now a commercial paying customer. "|"3290"|"1"|"1" +"3298"|"57"|"2013-08-13 12:18:25"|"Reverese Notification Systems"|"For those using reverse notification systems, can you please advise how you are entering your landline database information into your system. Where are you obtaining the data - MSAG data dump, user portal input, or other means?Thanks so much!"|"0"|"1"|"1" +"3299"|"25"|"2013-08-13 12:32:34"|"Re: Reverese Notification Systems"|"Since we are on the topic of Reverse Notifications.Can anyone provide feedback on their current Reverse Notification system? We are interested in THE GOOD, THE BAD and THE UGLY of Reverse Notification Systems and associated costs! Thanks, Greg"|"3298"|"1"|"1" +"3300"|"94"|"2013-08-13 12:43:08"|"Re: Cable Service"|"Charter Cable advised us they have ended the free service to certain entities due to the cost of providing digital TV. They caught up with us last month. "|"3290"|"1"|"1" +"3301"|"94"|"2013-08-13 12:49:24"|"Re: Reverese Notification Systems"|"When we last added our land line data base we had to buy it from then Ameritech for a not cheap price.As for Reverse 911 systems in general they are a thing of the past. There are several companies that are still trying to sell these systems, with the caveat that you can get people to enter in their cell phone numbers. While true, the possibility of actually getting enough citizens to do this is extremely questionable. With IPAWS and Nixle coming up very soon for the state, individual reverse 911 systems in my opinion will become a redundant thing of the past. "|"3298"|"1"|"1" +"3302"|"181"|"2013-08-13 13:22:11"|"Re: Reverese Notification Systems"|"We use Inspiron Logistics Wireless Emergency Notification System (WENS). We use this extensively, we've sent well over 1 million messages in one year. We use it internally for overtime, callbacks for Bay City Public Safety, our county bus operation uses it for snow routes, there are a myriad of uses besides what our 911 Center uses. I'm very, very happy with the customer service and the ease of use.We've integrated our \"Bay Alerts\" system into our media pager as well as our Twitter and Facebook feed. It's not a Reverse 911 system at all, and I completely agree with Laurie that those are quickly becoming an expensive thing of the past.As for April's question, we used the MSAG dump, I don't remember it being cost-prohibitive.We've used this system for approximately two years."|"3298"|"1"|"1" +"3303"|"90"|"2013-08-13 14:41:53"|"Re: Cable Service"|"As soon as they were no longer required to do so, Comcast was going to charge us too. We compared packages and costs and, for the present time, are with Direct TV."|"3290"|"1"|"1" +"3304"|"183"|"2013-08-14 14:12:28"|"Re: Cable Service"|"Charter was providing a reduced rate until a few months ago. Now Alpena pays full price."|"3290"|"1"|"1" +"3305"|"24"|"2013-08-16 08:52:43"|"CTO Interviews"|"Does anyone do interviews when selecting new CTOs? If so, would you be willing to share your questions? kchadwick@grcity.usThanks!"|"0"|"1"|"1" +"3306"|"163"|"2013-08-16 09:14:53"|"Re: Reverese Notification Systems"|"Shiawassee County uses Emergency Communications Network CodeRed 1-866-939-0911www.ecnetwork.com/CodeRed. We are very happy. Ed Hunt is our contact person. "|"3298"|"1"|"1" +"3307"|"70"|"2013-08-16 09:24:43"|"Training \"Protecting Law Enforcement Responders\""|"Lapeer will be hosting this Power Phone class on March 26, 2014 for all of those interested, enroll at www.powerphone.com "|"0"|"1"|"1" +"3308"|"106"|"2013-08-19 15:35:35"|"Charter Telephone Service Issues"|"we had a resident call for a house fire and she told the fire chief her first 9-1-1 call rang busy. The land line service is through Charter. I called the Charter NOC and they checked their equipment could see one call only to 9-1-1 and no other attempts. This is not the first time we have had citizens say their first 9-1-1 call rang busy. Any other centers experience this type of complaint from Charter or other cable companies providing land line service?"|"0"|"1"|"1" +"3309"|"104"|"2013-08-19 15:49:45"|"Re: Charter Telephone Service Issues"|"No 911 ring busy issues reported to us."|"3308"|"1"|"1" +"3310"|"209"|"2013-08-19 19:09:47"|"Re: Charter Telephone Service Issues"|"Arenac County has Charter for our admin lines, and I can't wait to get rid of them. They shut their system down for \"maintenance\" at least twice a month,leaving us without phone service for hours at a time. It is so bad we now have a cell phone in dispatch so we can call the outside world.We have AT&T for our 911 lines and have no issues with them. We will be switching to a new phone company in the near future."|"3308"|"1"|"1" +"3311"|"104"|"2013-08-20 16:21:36"|"Herman Miller Aeron Chairs"|"My dispatchers have taken a liking to these chairs. Does anyone have them, and how do they work out? Tim"|"0"|"1"|"1" +"3312"|"58"|"2013-08-20 16:29:52"|"Re: Herman Miller Aeron Chairs"|"Marquette County has used them for several years and they have been the best chairs we have every used."|"3311"|"1"|"1" +"3313"|"155"|"2013-08-20 16:42:23"|"Re: Herman Miller Aeron Chairs"|"We got one at Mason Oceana just before I left and I hear they are still well liked. We recently have done a few chair tryouts and ended up getting a few of the Aeron chairs. If you would like a copy of my survey and what chairs our center liked, I can send it to you. Email me at rfeole@calhouncountymi.gov."|"3311"|"1"|"1" +"3314"|"53"|"2013-08-20 19:48:37"|"Re: Herman Miller Aeron Chairs"|"We have used these for a long time. They are most liked because they are mesh and breathe so they aren't hot. My vertically challenged employees like them the most."|"3311"|"1"|"1" +"3315"|"226"|"2013-08-21 07:58:55"|"Re: Herman Miller Aeron Chairs"|"Washtenaw has these chairs as well, we are about to receive 4 more. The staff really like them and we have two sizes (one larger and one smaller). They are easy to clean and we have had no repair issues."|"3311"|"1"|"1" +"3316"|"155"|"2013-08-21 10:52:41"|"Re: Herman Miller Aeron Chairs"|"I agree with Lisa, our more petite dispatchers preferred the Aeron chairs over the bigger, heavier chairs. They do come in different seat sizes and most found the medium size too narrow but liked the larger size Aeron. Another Herman Miller chair that we liked is the Embody. I have a good source for anyone in west Michigan area."|"3311"|"1"|"1" +"3317"|"101"|"2013-08-21 15:27:34"|"Re: Herman Miller Aeron Chairs"|"We have been users for over 5 years. Have 2 large and 2 smaller chairs. For the most part they are the go to chairs. As always there is still a chair corral for those who prefer something a bit different!"|"3311"|"1"|"1" +"3318"|"177"|"2013-08-28 12:06:20"|"New World & ProQA"|"I know there are many ProQA users out there and some New World CAD users. What I am looking for is any agency that interfaces both together. Please send me a reply if you are that agency. I have a couple of questions."|"0"|"1"|"1" +"3319"|"64"|"2013-08-28 12:27:20"|"RFP for VHF radio system"|"I have been tasked with creating an RFP for a study and recommendation to improve our VHF system. Anyone have one I could look over to get started? Thanks Ron - rberns@benzieco.net"|"0"|"1"|"1" +"3320"|"102"|"2013-08-28 12:28:04"|"Re: New World & ProQA"|"Dave - Grand Traverse Co currently uses New World MSP CAD with a ProQA interface. Call or email and I can probably help you out."|"3318"|"1"|"1" +"3321"|"30"|"2013-08-28 13:11:08"|"Re: New World & ProQA"|"Sanilac County uses the ProQA interface with New World CAD. I would be happy to help out if I can!! Dawn"|"3318"|"1"|"1" +"3322"|"3"|"2013-08-28 13:13:22"|"Re: New World & ProQA"|"Berrien Co also uses ProQA/New World CAD interface. Call if you like."|"3318"|"1"|"1" +"3323"|"177"|"2013-08-28 13:44:01"|"Re: New World & ProQA"|"Thank you for your responses. Keep them coming if there are more of you out there with the combo. We have New World MSP version 10 SP2 and were told we will have to go to SP3 to interface with ProQA to avoid problems. Our county I.T. requested I check with other agencies that use both to give us a resource for the future. I appreciate the responses and we may be in contact with you."|"3318"|"1"|"1" +"3324"|"181"|"2013-08-29 10:12:37"|"Re: New World & ProQA"|"This won't help, but we have NWS CAD Enterprise and we will be interfacing with ProQA this coming winter/spring."|"3318"|"1"|"1" +"3325"|"181"|"2013-08-29 10:14:07"|"Re: Herman Miller Aeron Chairs"|"We have several in both the large and small size. We also have a tall one that reminds me of a barstool. :) Our dispatchers really like them. I also have one in my office and it's been my favorite chair."|"3311"|"1"|"1" +"3326"|"177"|"2013-08-29 10:30:45"|"Re: New World & ProQA"|"Thanks Michelle. Hopefully it will be a smooth transition. I hope to be up and running with the it by November."|"3318"|"1"|"1" +"3327"|"133"|"2013-09-09 11:43:36"|"Tower Space Lease"|"I am looking for agencies that lease tower space to a private company or another unit of government. If you have one of these lease agreements and are willing to share it, please email me at jtroyer@calhouncountymi.gov. thanks in advance!"|"0"|"1"|"1" +"3328"|"212"|"2013-09-10 08:59:21"|"Thanks for your support"|"Mason-Oceana has had an outpouring of PSAP support from last night's shooting death of MSP Hart Trooper Paul Butterfield in Mason Co.We thank you for all the calls, posts, e-mails, texts, and messages. Our thoughts are with Paul's family and our law enforcement community at large.Regards,Ray"|"0"|"1"|"1" +"3329"|"155"|"2013-09-10 09:52:17"|"Re: Thanks for your support"|"If there is anything that Calhoun County 911 or I can do, please do not hesitate to ask!Everyone there has been on my mind and in my prayers.Rich"|"3328"|"1"|"1" +"3330"|"108"|"2013-09-10 11:41:29"|"Re: Thanks for your support"|"The communication between dispatch and the Trooper was crucial to bringing these killers into custody. This is a job well done even as we grieve the loss of this fine officer. We are praying for all involved."|"3328"|"1"|"1" +"3331"|"151"|"2013-09-11 09:58:35"|"Re: Thanks for your support"|"Please let us know in Missaukee if we can do anything. Do you have an address for Trp. Butterfields family?"|"3328"|"1"|"1" +"3332"|"10"|"2013-09-12 08:04:44"|"APCO Awards"|"Time is running out to recognize the leaders for our industry for 2013! Please take some time out of your day today and go to the APCO website and fill out the nomination form for your most respected Director, CTO, IT staff, Radio Tech, Team, Supervisor, and Telecommunicator! Thank you for your support of this program! ~ Cherie "|"0"|"1"|"1" +"3333"|"232"|"2013-09-12 09:15:02"|"Re: Wage Survey"|"Newaygo Co, 2013 = 3%, 2014 = 0%, 2015 = 0% (but employer agrees to re-open negotiations if 911 surcharge increases or if unclassified and/or elected officials receive an annual wage increase)"|"3262"|"1"|"1" +"3342"|"30"|"2013-09-19 11:54:21"|"County Courthouse Lock Down Procedures"|"I have been recently asked by our County Administrator to help produce a \"Lock Down\" Procedure for the county courthouse to include Central Dispatch's role, etc. If anyone has info that they are willing to share please forward to dcubitt@sanilaccounty.net. Thank you!"|"0"|"1"|"1" +"3335"|"232"|"2013-09-12 11:48:00"|"Armed Robbery/Hold-Up Alarm procedures"|"Anyone willing to share their procedures on the above, please email to cyndiem@co.newaygo.mi.us. I am meeting with county bank reps next week to get on the same page. Thanks - Cyndie"|"0"|"1"|"1" +"3337"|"230"|"2013-09-12 11:51:32"|"Re: Armed Robbery/Hold-Up Alarm procedures"|"I also would like a copy of this if anyone has one. sgagnea@ironmi.org"|"3335"|"1"|"1" +"3338"|"212"|"2013-09-12 12:20:13"|"Paul K. Butterfield II Visitation & Funeral Info"|"Arrangements have been finalized for MSP Trooper Paul K. Butterfield II who died in the line of duty on 9/9/13.Visitation is Saturday, September 14, 2013 from 10 AM-1PM at:Manistee High School525 12th St.Manistee, MI 49660Funeral Service is Saturday, September 14, 2013 at 1 PM at:Manistee High School525 12th St.Manistee, MI 49660There will be no funeral procession or graveside service.A candlelight vigil has been organized and will take place in Ludington at Waterfront Park on Saturday night from 7:00-7:30 PM. The public and public safety are all welcome to attend. Food and refreshments will be provided.Thanks again for all the support that Mason-Oceana has received. We were anonymously sent a money tree from 'neighboring dispatchers'. Todd and I picked out a pot for it together yesterday and it has a happy home in our center.Thanks again,Ray"|"0"|"1"|"1" +"3339"|"188"|"2013-09-12 12:25:56"|"Re: Herman Miller Aeron Chairs"|"Any suppliers for the UP? We would be interested in these chairs. Thanks."|"3311"|"1"|"1" +"3340"|"177"|"2013-09-13 23:29:37"|"Re: RFP for VHF radio system"|"I would be interested in any information you get on this topic. We may soon be looking at doing something similar."|"3319"|"1"|"1" +"3341"|"181"|"2013-09-16 13:50:06"|"40 Hr Basic Course -- Bay City"|"We will be hosting MACNLOW's 40 hr basic dispatcher training at Delta College January 27-31st 2014. They will have the registration information up on their website shortly."|"0"|"1"|"1" +"3343"|"106"|"2013-09-24 07:24:39"|"2013 HIB 4984"|"Please take a moment and review the pending legislation 2013 HIB 4984 located under the LEGISLATION tab. The MCDA Executive Bd. would like your feedback and views on how this might affect your dispatch operation."|"0"|"1"|"1" +"3344"|"179"|"2013-09-24 08:33:09"|"Media Policy"|"Does anyone have a Media Policy that I could look at? In the past when the media calls the PSAP, the dispatchers have not been allowed to give any information out. I am looking for something that allows the dispatchers to give out some information. I also want to do a report to the media. We did that in the past but have moved away from it. We have never had a policy to address any of this and I would just like to see what others are doing. dsanders@co.lake.mi.us "|"0"|"1"|"1" +"3345"|"188"|"2013-09-24 15:18:16"|"Re: Media Policy"|"I would be interested in this also. Our policy is that we don't give out any info and it can sometimes cause lots of trouble"|"3344"|"1"|"1" +"3346"|"10"|"2013-09-25 14:30:25"|"40-hour Basic in Macomb County"|"Macomb County Criminal Justice Training Center is offering the 40-hour basic Emergency Telecommunicator Course through Priority Dispatch #PDIS200703.October 21-25th Tuition $425/week. Register at 586-498-4050 "|"0"|"1"|"1" +"3347"|"208"|"2013-09-26 06:15:05"|"Tactical Dispatchers"|"Does anyone in Michigan have a tactical Dispatch team? If so, what type of training program do you use or do you outsource or have you ever hosted a training course?We currently have a 5 police agencies for our County. The agencies have implemented a County wide swat team and are looking to implement county wide tactical dispatchers. Thanks! You can always email me at gleesinm@portagemi.gov"|"0"|"1"|"1" +"3348"|"73"|"2013-09-26 10:43:40"|"Re: Media Policy"|"Same for us too, I would love to see what others have. "|"3344"|"1"|"1" +"3349"|"151"|"2013-09-26 11:54:39"|"Re: Media Policy"|"We handle this by issuing a News Release. Of course that is after the fact and does not stop the media from calling when something major is going on. Andrea"|"3344"|"1"|"1" +"3350"|"134"|"2013-09-29 13:34:18"|"Severe Tower Icing"|"From time to time ice storms challenge communications and on tower structure loading. Am seeking alternatives to the use of aircraft spray-on de-icers to relieve excessive ice buildup from our towers. "|"0"|"1"|"1" +"3351"|"212"|"2013-10-01 08:30:02"|"Fees for USFS dispatch?"|"We had an informative meeting with the US Forest Service fire dispatch yesterday. One of the things learned was there is no dispatch center for their law enforcement units, and that they contract (fee based) with local PSAPs for dispatch services. Is anyone currently receiving funds from the USFS for dispatch services?Ray"|"0"|"1"|"1" +"3352"|"5"|"2013-10-01 08:47:18"|"Re: Media Policy"|"Updating our Facebook page with current information has really reduced media calls into the Center. It took a while, but they eventually realized that if we have info that's where they will find it. We used to have the same \"WE SAY NOTHING\" policy, and we still do not go into detail. However if it can be heard in scanner-land, it just makes sense to consider heading the media off a the pass and posting something first. "|"3344"|"1"|"1" +"3353"|"232"|"2013-10-01 09:06:33"|"Re: Fees for USFS dispatch?"|"Their fire dispatch is meeting with me (Newaygo Co) Friday, so I am interested in the answer to Ray's question also. - Cyndie"|"3351"|"1"|"1" +"3354"|"106"|"2013-10-01 11:29:42"|"Lloyd Fayling"|"We just received word that Lloyd Fayling is in intensive care at Owosso Memorial Hosp due to complications following an emergency appendectomy. Please keep Lloyd in your prayers"|"0"|"1"|"1" +"3355"|"210"|"2013-10-01 11:40:01"|"Re: RFP for VHF radio system"|"are either of the efforts a result of narrowbanding impacts?"|"3319"|"1"|"1" +"3356"|"207"|"2013-10-01 11:41:18"|"Re: Lloyd Fayling"|"Thanks for letting us know! I'll be sure to keep him in my thoughts and prayers!"|"3354"|"1"|"1" +"3357"|"151"|"2013-10-01 11:43:37"|"Re: Lloyd Fayling"|"Absolutely please keep us posted. Andrea"|"3354"|"1"|"1" +"3358"|"56"|"2013-10-01 12:07:32"|"Re: Lloyd Fayling"|"Thanks. Please keep us informed if you hear anything. We will be praying for him."|"3354"|"1"|"1" +"3359"|"62"|"2013-10-01 14:23:00"|"Re: Lloyd Fayling"|"Thanks for the update. Please keep us informed. We will keep lloyd in our thoughts and prayers."|"3354"|"1"|"1" +"3360"|"133"|"2013-10-01 16:08:28"|"Re: 2013 HIB 4984"|"I think the bill is poorly worded. The intentions of this bill is directed toward EMS but the terminology used \"Public Safety Service Unit\" will impact all services - Law, Fire, and EMS.Ben Bodkin (MAC) and I have a meeting with Representative Matt Lori (sponsor of the bill) this Thursday to voice some of the our concerns with it. "|"3343"|"1"|"1" +"3361"|"53"|"2013-10-02 11:29:52"|"2014 MCDA Meeting Dates"|"Here are our dates set for 2014. We have gone back to scheduling the meetings on the first Friday. We have added an August meeting and moved training dates to be with the October meeting instead of the June meeting.February 7 - MidlandApril 4 - TBAAugust 1 - TBAJune 6 - TBAOct 1 & 2 -Training - TBAOctober 3 - Meeting - TBADecember 5 - TBA"|"0"|"1"|"1" +"3362"|"24"|"2013-10-02 15:10:13"|"9-1-1 Call Set-up time"|"I need to produce a report which shows my entire call processing time from ring-time to dispatch time. I have discovered that the Michigan 3XY ALI format does not include the full time in hour/minute/seconds. We only receive hour/minute. Because of this, my CAD reporting system cannot produce the report which I need. I met with the Emerging Technology Subcommittee this morning to discuss the problem. One of the suggestions they gave me was to attempt to gain support from other PSAPs in getting our format changed. If you would be interested in having the opportunity to report on ring-time to dispatch-time, can you please let me know? Thanks to allKaren Chadwick/GRPDkchadwick@grcity.us"|"0"|"1"|"1" +"3379"|"151"|"2013-10-07 11:45:24"|"Re: Personal Appearance"|"Give me your e-mail address and I will send ours to you. Andrea"|"3376"|"1"|"1" +"3380"|"151"|"2013-10-07 11:47:54"|"Re: Lloyd Fayling"|"Any word on how Lloyd is doing?"|"3354"|"1"|"1" +"3364"|"5"|"2013-10-03 11:21:48"|"LEIN Entries (warrants, PPO's, articles, etc)"|"If you are a County department NOT operating under a sheriff, do you provide the service of entering, confirming, validating LEIN documents? I'd appreciate knowing who is in this boat... Thanks, Jamel"|"0"|"1"|"1" +"3365"|"64"|"2013-10-03 11:37:29"|"Re: LEIN Entries (warrants, PPO"|"Benzie County Central Dispatch does"|"3364"|"1"|"1" +"3366"|"104"|"2013-10-03 11:38:12"|"Re: LEIN Entries (warrants, PPO"|"Yes, we operate under an Authority Board, and also act as the Holder of the Record for all 9 PDs that we support. The monthly and annual audits are conducted by the owning departments. Tim"|"3364"|"1"|"1" +"3367"|"188"|"2013-10-03 12:10:36"|"Re: LEIN Entries (warrants, PPO"|"Menominee County 911 does not hold warrants. We will assist with entering/cancelling warrants if there is no one else to do it, but otherwise the departments take care of their own."|"3364"|"1"|"1" +"3368"|"232"|"2013-10-03 12:12:01"|"Re: LEIN Entries (warrants, PPO"|"We have an authority board here, enter/confirm/cancel for all agencies except MSP. It is the agency's responsibility to do the validations. Cyndie - Newaygo Co"|"3364"|"1"|"1" +"3369"|"2"|"2013-10-03 12:33:41"|"Re: LEIN Entries (warrants, PPO"|"Ogemaw County enters, holds & validates all warrants, PPOs, etc. for the Sheriff's Office & local PDs. MSP enters & validates their own, but we hold them."|"3364"|"1"|"1" +"3372"|"62"|"2013-10-03 13:12:49"|"Re: LEIN Entries (warrants, PPO"|"MSP enters and holds their warrants. District court enters their warrants/valid on face. Dispatch enters & holds Circuit Court warrants, PPO's & Condidtional Bonds."|"3364"|"1"|"1" +"3371"|"106"|"2013-10-03 13:01:07"|"FREE TRAINING"|"Just posted under the training tab;Domestic Violence Intervention & Investigation sponsored by the National Sheriff's Assoc. Funded thru a Dept of Justice grant. Location: Ingham Co Sheriff Dept Oct 22 & 23"|"0"|"1"|"1" +"3373"|"209"|"2013-10-03 13:15:38"|"Re: LEIN Entries (warrants, PPO"|"Arenac Co. does it the same as Ogemaw Co."|"3364"|"1"|"1" +"3374"|"56"|"2013-10-03 14:32:46"|"Re: LEIN Entries (warrants, PPO"|"We do not. All of the agencies do their own. People send things to us and we admin message it to the respective agency asking them to go direct with the sender."|"3364"|"1"|"1" +"3375"|"170"|"2013-10-03 14:34:13"|"Re: LEIN Entries (warrants, PPO"|"Monroe County C.D. does not hold warrants. We do after hours assistance for Sheriff Records with entering/cancelling warrants,entering/cancelling stolens, entering/cancelling missings but only for County Records otherwise the departments take care of their own. We are govern by an Authority and are not under the Sheriff. We are considered a separate County Department as 50% of our budget is from the the general fund."|"3364"|"1"|"1" +"3376"|"73"|"2013-10-07 11:07:19"|"Personal Appearance"|"Looking for policies that are in place regarding clothing and personal appearance. Concerned about tatto's, special hair styles, clothing and piercing. We have standards in place that state business casual dress and acceptable business style grooming which is apparently open to interpretation. "|"0"|"1"|"1" +"3377"|"106"|"2013-10-07 11:14:20"|"Re: LEIN Entries (warrants, PPO"|"Ionia is the same as Montcalm"|"3364"|"1"|"1" +"3378"|"86"|"2013-10-07 11:26:01"|"Re: Fees for USFS dispatch?"|"Iosco 911 does not receive any fees for dispatching our USFS officer, nor do they charge us to hang antenna's on their towers. Iosco 911 Bob Rae"|"3351"|"1"|"1" +"3381"|"148"|"2013-10-07 12:35:21"|"Re: Personal Appearance"|"Can I get a copy of this also, snielsen@tuscolacounty.org ?"|"3376"|"1"|"1" +"3382"|"181"|"2013-10-07 13:15:41"|"Re: LEIN Entries (warrants, PPO"|"Bay County is a separate department under the County. We cancel/enter/modify all records after hours (we never enter warrants) for all departments except the MSP (a recent development). "|"3364"|"1"|"1" +"3383"|"190"|"2013-10-07 13:42:54"|"Evaluate locations"|"Looking for a couple directors to evaluate and give their professional opinions on two different locations in Jackson County for possible new 911 center. If you are interested please contact me.Lieutenant Jason Hamman 517-768-7957 Cell-517-937-2869"|"0"|"1"|"1" +"3384"|"27"|"2013-10-07 14:22:37"|"Re: Personal Appearance"|"I am interested also. Will you please email me at collomc@clinton-county.orgThanks"|"3376"|"1"|"1" +"3385"|"73"|"2013-10-07 14:40:46"|"Re: Personal Appearance"|"mcddwm1@mcd911.netThank you!"|"3376"|"1"|"1" +"3386"|"32"|"2013-10-07 18:07:07"|"Re: LEIN Entries (warrants, PPO"|"Gratiot is the same as Montcalm & Ionia Counties- Mark"|"3364"|"1"|"1" +"3387"|"106"|"2013-10-09 11:47:30"|"MCDA Meeting - October 25th"|"The next MCDA meeting is in Frankenmuth at Zehnder's on Friday October 25th at 10:00AM. The agenda has been posted under the Minutes & Agendas tab titled 2013-10-25 MCDA Meeting Agenda.pdf"|"0"|"1"|"1" +"3388"|"155"|"2013-10-09 11:56:40"|"Re: MCDA Meeting - October 25th"|"Let me guess, chicken for lunch?"|"3387"|"1"|"1" +"3389"|"90"|"2013-10-10 09:48:27"|"Re: MCDA Meeting - October 25th"|"Any recommendations for hotels in the area? Doug Sanford - Hillsdale"|"3387"|"1"|"1" +"3390"|"106"|"2013-10-15 12:31:34"|"Request for research participation"|"Kelly Rasmussen is looking for directors or assistant directors to participate in a research study for her doctorate completion. Anyone who would like to participate can contact Kelly @ mailto:KRasmussen@CapellaUniversity.edu"|"0"|"1"|"1" +"3391"|"44"|"2013-10-15 12:51:48"|"Re: MCDA Meeting - October 25th"|"Springhill Suites"|"3387"|"1"|"1" +"3392"|"53"|"2013-10-16 19:35:22"|" IT Auditor Opening"|"The State has posted for an IT auditor if anyone knows of anyone interested. Posting available at michigan.gov/mdcs under State Jobs, posting number 5501-1337-AF. "|"0"|"1"|"1" +"3393"|"10"|"2013-10-17 10:48:31"|"MCDA Executive Board Nominations"|"If you are interested in serving on the Executive Board in one of the following positions please let me know:Secretary or Treasurer. ~Laurie Smalla has agreed to stay on as Treasurer but is ready to step down if someone else would like to get involved! Contact me at cbartram@seresa.org Thank you!"|"0"|"1"|"1" +"3394"|"155"|"2013-10-17 11:50:24"|"Re: MCDA Meeting - October 25th"|"Springhill Suites "|"3387"|"1"|"1" +"3396"|"30"|"2013-10-22 09:29:17"|"Shift Leaders"|"If anyone has a job description for a Shift Leader they would share, I would greatly appreciate an email(dcubitt@sanilaccounty.net) Thanks,DawnSanilac County"|"0"|"1"|"1" +"3397"|"95"|"2013-10-23 09:20:40"|"911 plan template"|"A 911 plan template has been added to the Documents tab titled \"Base 911 Plan.pdf\".FYI and use. Thanks Tim"|"0"|"1"|"1" +"3398"|"226"|"2013-10-23 09:23:47"|"Re: Shift Leaders"|"We use shift leaders and I am looking at how other agencies use them or schedule them. Shift leaders are not supervisors as they are in the same union and direct workflow only for a shift premium. If you have something you can share I would appreciate it. (taylorsk@ewashtenaw.org)"|"3396"|"1"|"1" +"3399"|"95"|"2013-10-25 12:43:56"|"LAS meeting"|"We will be looking at the following bills at the LAS meeting on the 30th: HB 4853, HB 4979, HB 4980, HB 4983, HB 4984 and SB 636. FYI Tim Smith "|"0"|"1"|"1" +"3400"|"181"|"2013-10-28 11:25:38"|"SOP--release of body to funeral home"|"Does anyone have an SOP regarding the release of bodies to a funeral home? I'm specifically looking for something that says PD will authorize release and will notify Central Dispatch to contact the funeral home. Thanks, Michelle"|"0"|"1"|"1" +"3401"|"74"|"2013-10-28 11:32:46"|"Re: SOP--release of body to funeral home"|"Saginaw County's Medical Director, Dr. Noel Wagner, is in the process of developing same. He's waiting on a reply from our Medical Examiner. If anyone has procedures, we would also like to see them. Thank you. "|"3400"|"1"|"1" +"3403"|"64"|"2013-10-28 14:18:30"|"LEIN costs"|"For a Central Dispatch, how are LEIN costs shared with the agencies you serve for dispatching purposes? Does any Central Dispatch have a formula for shared costs associated to LEIN such as the LGNET or CORE Renewal Support agreements, etc.or replacement of servers, maintenance on LEIN connectivity problems???"|"0"|"1"|"1" +"3404"|"86"|"2013-10-28 14:24:43"|"Re: LEIN costs"|"We pay all costs, have never charged the users in Iosco County. It's part of doing business"|"3403"|"1"|"1" +"3405"|"106"|"2013-10-28 14:31:13"|"Re: LEIN costs"|"We pay the CORE renewal support and LEIN license fees annually. We invoice all users on the Multi-bridge the cost of one license per agency - per past practices I inherited."|"3403"|"1"|"1" +"3406"|"225"|"2013-10-28 19:02:24"|"Re: LEIN costs"|"Our Dispatch Center used to pay all costs but a couple years ago it was decided to \"share\" costs, Dispatch 1/3, Sheriff Department 1/3 and the Courts 1/3"|"3403"|"1"|"1" +"3407"|"73"|"2013-10-30 14:51:04"|"Psychological Evaluations"|"As part of our hiring process a psychological evaluation is done on candidates that we are considering for hire. Does anyone else do this? Trying to verify if the information we get from that test is worth the amount we pay. "|"0"|"1"|"1" +"3408"|"106"|"2013-10-30 14:57:52"|"Re: Psychological Evaluations"|"We started pre-employement psychological evaluations following the recommended MMRMA hiring model policy. Pricy especially if you have a candidate fail and have to send a second candidate..."|"3407"|"1"|"1" +"3409"|"101"|"2013-10-30 15:11:12"|"Re: Psychological Evaluations"|"We have been doing them for many years. The expensive outways the hiring of someone who doesn't fit the profile we are looking for in a dispatcher. "|"3407"|"1"|"1" +"3410"|"44"|"2013-10-30 15:46:55"|"Re: Psychological Evaluations"|"I just started doing them too and have found the information valuable."|"3407"|"1"|"1" +"3411"|"44"|"2013-10-30 15:49:35"|"Re: LEIN costs"|"We pay all the licensing costs; however, the multi-bridge server is housed at the Sheriff's Office and they maintain that."|"3403"|"1"|"1" +"3412"|"170"|"2013-10-30 15:53:15"|"Re: Psychological Evaluations"|"In Monroe, we use psyc eval for every hiring. After the conditional offer of employment a required evaluation tool each candidate must successfully complete."|"3407"|"1"|"1" +"3413"|"226"|"2013-11-01 07:45:57"|"Shift Exchange"|"Does anyone have any contract language they could share that addresses shift exchange or trades. I am looking for langauage that limits the time and how often.My email is taylorsk@ewashtenaw.org"|"0"|"1"|"1" +"3414"|"133"|"2013-11-01 07:53:36"|"Re: Shift Exchange"|"We don't have language in the contract but I can send you our policy that addresses Exchange of Time (trades). Just let me know."|"3413"|"1"|"1" +"3415"|"190"|"2013-11-01 08:42:40"|"Re: Shift Exchange"|"As soon as I get back to the office I will send you what we use (Time Trades)."|"3413"|"1"|"1" +"3416"|"177"|"2013-11-01 13:57:48"|"Re: Shift Exchange"|"I would appreciate seeing policies on this too. I allow shift trades, but there is nothing in writing for limitations. If not posted here, please send to david.aungst@lenawee.mi.us"|"3413"|"1"|"1" +"3417"|"24"|"2013-11-04 12:17:42"|"Rescheduled DeWolf CTO Course - GR"|"The instructor had a death in the family and we have rescheduled this class in case anyone is interested.COURSE INFORMATIONDATE: Nov12 - 15, 2013TIME: 8:30 - 16:30COST: $595.00 (MI 911# - DDW200501)LOCATION: Grand Rapids Police Department1 Monroe Center, NWGrand Rapids, MI 49503REGISTRATION:Register Onlineor feel free to contact us at:248.828.8055"|"0"|"1"|"1" +"3418"|"220"|"2013-11-05 16:01:07"|"Re: Shift Exchange"|"This is not addressed in our contract, but we do address it in our \"Work Rules\" policy. Here's the summary:Shift trades must be completed within the same pay period.Shift trades must be approved by a supervisor or Director/Deputy Director with a minimum 24 hour notice."|"3413"|"1"|"1" +"3419"|"220"|"2013-11-05 16:07:01"|"Policy and Procedure workshop"|"Isabella County is exploring the possibility of hosting the Public Safety Training Consultants Policy and Procedure 24 hour workshop. I am trying to gauge how much interest there would be in this class. Here is a link to the website for class information: http://www.pstc911.com/Policy___Procedure-24.htmlPlease take a look at the class description and contact me if you think this is something you or your supervisors would benefit from.Rob Jermanrjerman@isabellacounty.org "|"0"|"1"|"1" +"3420"|"64"|"2013-11-05 16:13:58"|"Re: Policy and Procedure workshop"|"Yes interested - 1 for Benzie County"|"3419"|"1"|"1" +"3421"|"181"|"2013-11-05 16:14:31"|"Re: Policy and Procedure workshop"|"I'm interested in a P&P workshop since we are in the process of redoing ours...do you know of anyone that has participated in this class?"|"3419"|"1"|"1" +"3422"|"148"|"2013-11-05 16:27:24"|"Re: Policy and Procedure workshop"|"I would be interested depending on when of course."|"3419"|"1"|"1" +"3423"|"220"|"2013-11-05 16:32:29"|"Re: Policy and Procedure workshop"|"Michelle,Unfortunately, I don't know of anyone that has participated in this class. This is the only class that we could find that is specific to 911/dispatch.Rob"|"3419"|"1"|"1" +"3424"|"188"|"2013-11-05 17:25:09"|"Re: Policy and Procedure workshop"|"One for Menominee County depending on date. Thanks."|"3419"|"1"|"1" +"3425"|"134"|"2013-11-05 17:30:12"|"Tower Service Vendors"|"Am seeking recommendations for vendors who perform tower inspections and structural analyses. "|"0"|"1"|"1" +"3426"|"225"|"2013-11-05 18:50:44"|"Re: Policy and Procedure workshop"|"Clare County is in for 2 slots"|"3419"|"1"|"1" +"3427"|"177"|"2013-11-05 20:14:44"|"Re: Policy and Procedure workshop"|"I would be interested if the timing is right."|"3419"|"1"|"1" +"3428"|"212"|"2013-11-06 08:00:46"|"Re: Tower Service Vendors"|"Will send you some info direct. Ray"|"3425"|"1"|"1" +"3429"|"25"|"2013-11-06 08:06:38"|"Re: Policy and Procedure workshop"|"CCE will take 3 Seats."|"3419"|"1"|"1" +"3430"|"231"|"2013-11-06 08:38:32"|"Re: Policy and Procedure workshop"|"Count 2 seats for Eaton County."|"3419"|"1"|"1" +"3431"|"133"|"2013-11-06 09:28:17"|"Re: Tower Service Vendors"|"When we did one, we received info from all of the following vendors:1) Swager Communications out of Freemont, IN 2)Sabre Towers out of Iowa (don't recall the city)3) Valmont out of South Bend, IN "|"3425"|"1"|"1" +"3432"|"53"|"2013-11-06 12:39:11"|"Electronic Cigarettes"|"Has anyone addressed their use in their Center, on the dispatch floor? "|"0"|"1"|"1" +"3433"|"80"|"2013-11-06 13:21:42"|"Re: Electronic Cigarettes"|"Bay County does not allow electronic cigarette use inside the center. "|"3432"|"1"|"1" +"3434"|"233"|"2013-11-06 13:28:02"|"Re: Electronic Cigarettes"|"We have not had this issue come up yet with our team, however, I would be against allowing the use of them on the dispatch floor or anywhere inside the building due to the many unknowns associated with the secondhand (vapor) smoke associated with these devices. The American Lung Association issued a statement regarding E Cigarettes here: http://www.lung.org/stop-smoking/tobacco-control-advocacy/federal/e-cigarettes.html "|"3432"|"1"|"1" +"3435"|"134"|"2013-11-06 13:55:03"|"Re: Tower Service Vendors"|"Ray & Jeff.Thanks,Jon"|"3425"|"1"|"1" +"3436"|"188"|"2013-11-06 15:21:07"|"Re: Electronic Cigarettes"|"It hasn't come up with us, but I wouldn't allow it after reading that article "|"3432"|"1"|"1" +"3437"|"220"|"2013-11-06 16:06:46"|"Re: Policy and Procedure workshop"|"It looks like we have enough interest for this class! We will start the process of hosting it today. I will keep you updated on the dates/times of the class.Thanks for the responses!"|"3419"|"1"|"1" +"3438"|"220"|"2013-11-06 17:01:41"|"Priority Dispatch EMD class"|"Isabella County is hosting a 3 day Priority Dispatch EMD class. December 16-18 8a-5p. If you are interested in attending or sending employees to this training, please go to www.prioritydispatch.net and look for class #7312"|"0"|"1"|"1" +"3439"|"181"|"2013-11-06 17:23:04"|"Re: Policy and Procedure workshop"|"Thanks, Rob! Count Bay County in for 2 seats. :)"|"3419"|"1"|"1" +"3440"|"208"|"2013-11-07 01:33:16"|"Re: Wage Survey"|"at lfayling - what agency are you with? and Jeff what did your agency end up with?"|"3262"|"1"|"1" +"3441"|"95"|"2013-11-07 11:54:25"|"Phone store B&E`s"|"From Laurie Smalla :Everyone, Det. Ed Doyle called me yesterday about a group doing B&E's at phone stores, such as Verizon and AT&T. They have hit numerous stores in the GR area and two nights ago hit one in Shiawassee County. They are prying open the back door and are in less then 3 minutes, leaving with high end cell phones. Just a heads up if we get any alarm calls at any of our local businesses to make responding a priority and to use caution upon arriving. No suspects have been identified yet. Thanks and be safe. BrianDetective Brian MillerBig Rapids DPS435 N. Michigan AveBig Rapids, MI 49307(231) 527-0005"|"0"|"1"|"1" +"3442"|"134"|"2013-11-07 12:38:05"|"NENA/MCDA Traing on December 5, 2013"|"Am seeking lodging recommendations for this session?Thanks"|"0"|"1"|"1" +"3443"|"134"|"2013-11-07 12:38:25"|"NENA/MCDA Training on December 5, 2013"|"Am seeking lodging recommendations for this session?Thanks"|"0"|"1"|"1" +"3444"|"53"|"2013-11-07 12:44:27"|"Re: NENA/MCDA Training on December 5, 2013"|"If you want to stay in Midland the meeting is at Springhill Suites. "|"3443"|"1"|"1" +"3445"|"106"|"2013-11-07 12:46:12"|"Re: Phone store B&E`s"|"They have also hit cell phone stores in the Lowell area and Portland area"|"3441"|"1"|"1" +"3446"|"62"|"2013-11-07 13:29:24"|"Re: Phone store B&E`s"|"The AT&T store in Caro was also hit and at the same time two other AT&T store were broken into in other parts of MI. My Caro Police Chief stated entry into all three stores was identical."|"3441"|"1"|"1" +"3447"|"212"|"2013-11-12 11:56:50"|"Interesting Surcharge Revenue Factoids"|"Mason-Oceana is funded by surcharge only and has seen steady declines in revenues over the years. Trying to pinpoint where we're losing the most, I've done some analysis on wireless vs wired streams for years 2009-2012.Both streams show declines in revenue but wireless shows declines of -.63% (2010), -.12% (2011), and -.78% (2012) for years' prior vs wired which is -4.78%, -4.72%, and -3.90% respectively. Our wired revenues are only 31% of our surcharge revenues but those higher percentages translate to much larger losses. For 2010-2012 those annual declines totaled $15,901 for wireless and $65,503 for wired.Is this a similar trend across the board for all centers? Maybe just rural centers? "|"0"|"1"|"1" +"3448"|"94"|"2013-11-12 12:59:28"|"Re: Interesting Surcharge Revenue Factoids"|"Yes Ray - it is similar for us Rural counties. I would guess that the wired declines happened several years ago for the city agencies. We've just been blessed until now due to unreliable cell reception. I've been tracking this for years and the trends I'm seeing now is a vast reduction in all wired revenue, but unlike the past few years, this reduction is not moving to the wireless areas. My assumption is the past movements were dropping land lines, but adding a cell phone. Now they are just dropping land lines, but already have their cell phones in place so there is no increase on the other side. That and many are going to pay as you go or magic Jack dial and pray systems."|"3447"|"1"|"1" +"3449"|"94"|"2013-11-12 13:06:39"|"Re: Tower Service Vendors"|"JT Towers did a great job for us, very nice reports on each tower and reasonably priced.JT Tower Service. com"|"3425"|"1"|"1" +"3450"|"134"|"2013-11-12 16:48:30"|"Fire Department Radio Testing"|"How many centers regularly perform live radio testing for the fire departments?"|"0"|"1"|"1" +"3451"|"181"|"2013-11-12 17:11:05"|"Re: Fire Department Radio Testing"|"Bay County does every day."|"3450"|"1"|"1" +"3452"|"193"|"2013-11-12 17:16:51"|"Re: Fire Department Radio Testing"|"Roscommon County Central Dispatch does pager testing of the VHF system twice a week at approximately 1800 hours on Mondays and Thursdays. This includes the 7- FIRE/EMS/MFR Departments, 2-Standalone EMS Agencies, & the County Haz-Mat Team pagers. Each department has a pager test completed and the Chief or Assistant Chief is requested to acknowledge the page. Hope this information helps. "|"3450"|"1"|"1" +"3453"|"25"|"2013-11-12 17:21:21"|"Re: Fire Department Radio Testing"|"Weekly Tests for our fire departments in each of our Counties."|"3450"|"1"|"1" +"3454"|"44"|"2013-11-12 17:29:27"|"Re: Fire Department Radio Testing"|"We test pagers daily at 5:30."|"3450"|"1"|"1" +"3455"|"103"|"2013-11-12 18:07:19"|"Re: Fire Department Radio Testing"|"Weekly pager tests in Mackinac (Thursdays @ 6pm) with an ackowledgment noted. Going to start the \"all call\" tone test on the first Thursday of the month."|"3450"|"1"|"1" +"3456"|"177"|"2013-11-12 19:44:06"|"Re: Fire Department Radio Testing"|"Lenawee does once a month. Most Departments in our county do receive actual pages quite regularly so we have not looked into doing it more than once a month. Included in the monthly test is an activation of our school and industry groups."|"3450"|"1"|"1" +"3457"|"190"|"2013-11-12 20:45:51"|"Re: Fire Department Radio Testing"|"Jackson County does fire test every Wednesday."|"3450"|"1"|"1" +"3458"|"212"|"2013-11-12 22:46:31"|"Re: Fire Department Radio Testing"|"Mason-Oceana performs pager tests weekly on Wednesday nights at 6:30 PM. The Oceana Co backup paging system is tested by the Sheriff Dept weekly on Wednesday mornings at 9 AM."|"3450"|"1"|"1" +"3459"|"225"|"2013-11-13 07:08:54"|"Re: Fire Department Radio Testing"|"Clare County performs a weekly Fire monitor test every Thursday at 1730"|"3450"|"1"|"1" +"3460"|"95"|"2013-11-13 08:02:58"|"Re: Fire Department Radio Testing"|"Ottawa County tests daily at 5:30pm."|"3450"|"1"|"1" +"3461"|"163"|"2013-11-13 08:06:35"|"Re: Fire Department Radio Testing"|"Shiawassee County tests daily at 6pm."|"3450"|"1"|"1" +"3462"|"90"|"2013-11-13 08:25:43"|"Re: Fire Department Radio Testing"|"Hillsdale County tests fire department pagers daily at 18:00"|"3450"|"1"|"1" +"3463"|"178"|"2013-11-13 08:38:29"|"911 plan"|"St Clair County Board of Commisioners are looking to review and rewrite our current county 911 plan. My county administrator has asked me to review 911 plans from other counties. I am asking if possible for you to send me a copy of your current 911 plan so that we may see what other municipalities are doing. If willing please send as a PDF to my e-mail at trconger@stclaircounty.org. Thanks and have a splendiferous day."|"0"|"1"|"1" +"3464"|"64"|"2013-11-13 08:46:12"|"Re: Fire Department Radio Testing"|"Benzie County tests on Mondays at 18:00"|"3450"|"1"|"1" +"3465"|"112"|"2013-11-13 09:19:24"|"Re: Fire Department Radio Testing"|"Cass County noon on Saturday"|"3450"|"1"|"1" +"3466"|"145"|"2013-11-13 09:19:53"|"Re: Fire Department Radio Testing"|"Tuscola County tests Fire pagers every evening at 1800 hrs."|"3450"|"1"|"1" +"3467"|"101"|"2013-11-13 09:40:31"|"Re: Fire Department Radio Testing"|"Van Buren tests every Monday around 6pm"|"3450"|"1"|"1" +"3468"|"134"|"2013-11-13 09:50:40"|"Re: Fire Department Radio Testing"|"Appreciate your responses!Have been informed that our Fire Chief's intend to abandon radio testing.Jon Uribe"|"3450"|"1"|"1" +"3469"|"188"|"2013-11-13 10:34:59"|"Re: Fire Department Radio Testing"|"Menominee County does County Fire/EMS each Sunday at noon. City FD and city weather sirens on Friday at noon, and our city EMS on Tuesday at 1815."|"3450"|"1"|"1" +"3470"|"53"|"2013-11-13 15:36:55"|"Re: Fire Department Radio Testing"|"Daily"|"3450"|"1"|"1" +"3471"|"64"|"2013-11-14 13:43:39"|"Discipline Letter"|"Looking for an example of a discipline letter for suspension. Was using Sheriff's Office and do not like the format they use. Any examples of discipline letters would be helpful. Please send to rberns@benzieco.net"|"0"|"1"|"1" +"3472"|"220"|"2013-11-14 13:57:11"|"Re: Fire Department Radio Testing"|"Isabella County does fire pager testing Monday/Wednesday/Friday. "|"3450"|"1"|"1" +"3473"|"155"|"2013-11-14 14:40:27"|"Michigan Cassidian Users Group meeting"|"The next Michigan Cassidian Users Group (affectionately known as MiCUG) will have their next meeting on December 12th at 9am at Livingston County Central Dispatch, 300 S. Highlander Way, Howell, MI. If you have a Cassidian phone system(Plant CML, Cassidian etc) and would like to attend the meeting, please RSVP to me at RFeole@calhouncountymi.gov. If you would like to be added to the email list for this group, please contact MiCUG Secretary Josh Howell at JHowell@grand-rapids.mi.us. Cassidian will be doing a presentation on Disaster Recovery and we will also be asking for more information on text solutions to 911. ThanksRich"|"0"|"1"|"1" +"3474"|"86"|"2013-11-14 15:07:41"|"Re: Fire Department Radio Testing"|"every Sunday night, radio & pagers Iosco County"|"3450"|"1"|"1" +"3475"|"233"|"2013-11-15 16:46:33"|"Part Time Openings at CCE"|"CCE is seeking applicants to fill two part time 9-1-1 Telecommunicator positions. Responsibilities include answering 9-1-1 calls on a computerized telephony system, entering data using a computer, and dispatching emergency service personnel. The right applicant will have exceptional communication skills, the ability to multitask, work effectively under pressure, and must be available to work all shifts, including nights, weekends, and holidays. A High School Diploma or GED Equivalent is required. Experience in a 9-1-1, fire service, emergency medical service, or law enforcement field is preferred, but not required. All employees must submit to a background investigation. Applications can be found at our website at www.cce911.com or can be requested from our office by calling (231) 347-3911. Applications will be accepted until Friday, December 6, 2013"|"0"|"1"|"1" +"3476"|"53"|"2013-11-19 11:57:28"|"December MCDA Meeting"|"The meeting on December 6th is at Springhill Suites in Midland at 800 Joe Mann Blvd, Midland, MI 48642. "|"0"|"1"|"1" +"3477"|"106"|"2013-11-19 12:05:20"|"Re: December MCDA Meeting"|"Tentative agenda will be posted sometime this week."|"3476"|"1"|"1" +"3478"|"106"|"2013-11-19 12:09:15"|"Re: 911 plan"|"Under the Documents & Training Materials tab you will find a model 9-1-1 plan template and also several final 9-1-1 plans submitted by three or four county 9-1-1 centers."|"3463"|"1"|"1" +"3479"|"106"|"2013-11-19 12:12:24"|"Re: Fire Department Radio Testing"|"Ionia Co we test an all call (from primary central tower-non simulcast system here) nightly. We test each fire repeater tower once a week. Discussion internally about simply conducting one test weekly and how to approach this paradigm shift to the fire chiefs"|"3450"|"1"|"1" +"3480"|"155"|"2013-11-19 12:14:06"|"Re: December MCDA Meeting"|"FYI...I was unable to get reservations at Springhill Suites but did get one at Holiday Inn express nearby for $75 State rate."|"3476"|"1"|"1" +"3481"|"106"|"2013-11-19 12:14:22"|"Re: Interesting Surcharge Revenue Factoids"|"Ray, similar trends in Ionia Co that you have been tracking. Decline in both wireless and wireline revenue"|"3447"|"1"|"1" +"3482"|"53"|"2013-11-20 12:58:58"|"Re: December MCDA Meeting"|"Holiday Inn is very nice. The bar / restaurant there , Big E's, has a great drink selection and the pizza and nachos are great! "|"3476"|"1"|"1" +"3483"|"232"|"2013-11-20 13:11:00"|"9-1-1 Admin Assistant Job Description"|"I am looking for examples of admin job descriptions specific to a dispatch center's needs. Please email to cyndiem@co.newaygo.mi.us Thank you."|"0"|"1"|"1" +"3484"|"53"|"2013-11-20 13:22:33"|"FMLA"|"For those of you that have a FMLA policy that define an employee having to use vacation/sick/leave time concurrently with FMLA or exhaust a certain amount of vacation/sick/leave time when on FMLA - could you forward those to me??? lhall@midland911.org"|"0"|"1"|"1" +"3485"|"209"|"2013-11-20 13:41:17"|"Re: FMLA"|"I would be interested in that policy too."|"3484"|"1"|"1" +"3486"|"95"|"2013-11-20 13:46:03"|"Re: FMLA"|"Here is the language in our contract with POLC at Ottawa County Central Dispatch: 8.11 Family and Medical Leave. Eligible employees as defined in the FMLA are entitled to leave as set forth in the FMLA and its implementing regulations. An eligible employee is entitled to a total of 12 workweeks of leave during a \"rolling\" 12-month period measured backward from the date an employee uses any leave. Employees desiring leaves of absence under this section shall provide written notice as required by the FMLA. Employees must utilize all available paid leave prior to going on unpaid leave, and will be required to provide medical certification of the need for the leave as allowed by the FMLA. FMLA shall run concurrently with any other leave of absence under this Agreement for employees eligible for FMLA. Thanks Tim Smith "|"3484"|"1"|"1" +"3487"|"145"|"2013-11-20 15:29:49"|"Re: FMLA"|"Allowed to keep 40 hrs. Not stated in contract, though."|"3484"|"1"|"1" +"3488"|"94"|"2013-11-22 15:59:30"|"Re: LEIN costs"|"Meceola pays all the costs associated with getting lien into our hub. The departments have to pay any costs associated with their users."|"3403"|"1"|"1" +"3489"|"10"|"2013-11-25 15:11:34"|"Absentee Ballots"|"You may request your absentee ballots for the 2013 election of offices to fill the 2014 terms. Voting will take place at our meeting next week so if you are unable to attend - please vote! cbartram@seresa.org"|"0"|"1"|"1" +"3490"|"13"|"2013-11-25 16:43:16"|"Re: Absentee Ballots"|"Hi Cherie:I am unable to attend the meeting, can I get an absentee ballot?Marsha Bianonci mb@c-w-w.org"|"3489"|"1"|"1" +"3491"|"188"|"2013-11-25 16:52:42"|"Re: Absentee Ballots"|"I would like an absentee ballot also. dwormwood@menomineeco.comThanks "|"3489"|"1"|"1" +"3492"|"106"|"2013-11-27 08:52:42"|"MCDA Meeting Agenda"|"The agenda for the December 6th meeting at Spring Hill Suites in Midland are now posted under the Minutes & Agendas tab called 2013-12-06 MCDA Meeting Agenda.pdf"|"0"|"1"|"1" +"3493"|"106"|"2013-11-27 12:59:39"|"Re: MCDA Meeting Agenda"|"There is an addition to the agenda for the MCDA meeting; a presentation by Rich Feole providing an overview of the Certification Compliance Review Process. "|"3492"|"1"|"1" +"3494"|"101"|"2013-11-27 16:12:25"|"Re: Absentee Ballots"|"I will need one as wellThanks --"|"3489"|"1"|"1" +"3495"|"13"|"2013-12-04 10:08:47"|"Consolidations ?"|"One of the CWW PSAP is looking at consolidations and has several questions. Any assistance you could provide would be greatly appreciated.Can anyone provide estimates on what the cutover costs associated with a 911 consolidation would be?- Network costs (includes charges for 911 trunks, connectivity costs and administrative phones)- Equipment costs (includes CPE, software, maintenance and call interpretation charges)- CAD costs (includes maintenance, CAD software and all other CAD charges)- Radio costs (console maintenance and connectivity charges)- What were the timelines associated with your consolidation?- What were your greatest project management challenges?ThanksMarsha BianconiCWW mb@c-w-w.org"|"0"|"1"|"1" +"3496"|"210"|"2013-12-04 12:24:23"|"Re: Absentee Ballots"|"please send me one as well. Thank you"|"3489"|"1"|"1" +"3497"|"220"|"2013-12-06 08:42:55"|"upcoming training"|"Success Communications 40 hour advanced dispatch trainingThis is being hosted by Central Michigan University Police Department, January 6-10 at CMU campus.$699 per person for the full week, or you can register for individual days.Please go to www.successcommunicationsinc.com to register for this class.PSTC Active ShooterThis is being hosted by Isabella County Central Dispatch and will be held in our training facility.January 23 8:30a-4:30p, $159 per person, SNC approved #PST201310APlease go to www.pstc911.com to register for this class.PSTC School Violence: Lessons LearnedThis is being hosted by Isabella County Central Dispatch and will be held at our training facilityJanuary 24 8:30a-4:30p, $159 per person, SNC approved #PST201310JPlease go to www.pstc911.com to register for this class.Success Communications 40 hour basic dispatch trainingThis is being hosted by Isabella County Central Dispatch and will be held in our training facility.February 3-7, 8a-5p, $699 per person, SNC approved #SCC200707 with module I endorsement.Please go to www.successcommunicationsinc.com to register for this class."|"0"|"1"|"1" +"3498"|"94"|"2013-12-09 13:04:48"|"2014 Membership Renewals are due"|"ITs that time of the year! Please go to the Membership tab and fill out the form. Payment can be made by check or through pay pal. We hope to have you join us for another year"|"0"|"1"|"1" +"3499"|"53"|"2013-12-09 13:46:44"|"SB636 Opposition Letter"|"We have drafted an opposition letter to SB636. It is saved under the Legislation tab and it’s called “Senate Bill 636 Opposition Letter MCDA.pdf”. This has passed the senate and will be before the Energy and Technology Committee tomorrow morning. We encourage you to reach out to your representatives. We will be sending this letter out to them today. "|"0"|"1"|"1" +"3500"|"53"|"2013-12-09 14:44:37"|"SB636 Opposition Letter"|"We have drafted an opposition letter to SB636. It is saved under the Legislation tab and it’s called “Senate Bill 636 Opposition Letter MCDA.pdf”. This has passed the senate and will be before the Energy and Technology Committee tomorrow morning. We encourage you to reach out to your representatives. We will be sending this letter out to them today. "|"0"|"1"|"1" +"3501"|"232"|"2013-12-09 15:02:42"|"Verizon Home Phone Connect device"|"Verizon is selling an analog home phone adaptor that accesses their wireless network. We are receiving 911 calls when people attempt to call the Fremont 924- exchange. Is anyone else having a similar problem? Also, home addresses don't display unless the caller is by a window, upsetting the customers, who get mad at us."|"0"|"1"|"1" +"3502"|"104"|"2013-12-09 15:29:06"|"Re: Verizon Home Phone Connect device"|"We have not experienced that problem yet. Hopefully it is not contagious.Tim"|"3501"|"1"|"1" +"3503"|"188"|"2013-12-10 09:19:24"|"Re: Verizon Home Phone Connect device"|"We haven't had that problem YET, but I did notice Verizon advertising phone service. I'll have to ask them about it."|"3501"|"1"|"1" +"3504"|"5"|"2013-12-11 12:39:36"|"Personality Profiles"|"If you're using this as a hiring tool, please respond. I'm interested in what company, and when/how the tests are administered. Thanks- Jamel"|"0"|"1"|"1" +"3505"|"220"|"2013-12-11 13:22:13"|"Re: Policy and Procedure workshop"|"Just a quick update, still waiting for PSTC to get this approved with the SNC. Hoping that gets done soon. If it gets approved, we plan on hosting in February or March.Rob"|"3419"|"1"|"1" +"3506"|"48"|"2013-12-12 10:43:41"|"Re: SB636 Opposition Letter"|"FYI - just out from Michigan Fire Chiefs.From: MICHIEFS-L [mailto:michiefs-l-bounces@list.emich.edu] On Behalf Of Forbush, BillSent: Thursday, December 12, 2013 10:27 AMTo: michiefs-l@list.emich.eduSubject: [MICHIEFS-L] SB 636 ACTION NEEDED TODAYImportance: HighAt yesterdays meeting of the Michigan Association of Fire Chiefs Executive Board, the board unanimously took a position in opposition to Senate Bill 636. Senate Bill 636 would amend the Michigan Telecommunications Act. Currently, a telecommunication provider that provides either basic local exchange or toll service, or both, cannot discontinue such service to an exchange unless one or more alternative providers for toll service, or two or more alternative providers for basic local exchange service, are furnishing a comparable voice service to the customers in the exchange. A comparable voice service includes voice over internet protocol (VoIP) and wireless services. The act provides the current process that a telecommunications provider must follow before discontinuing the service, including notices to customers and the public and a determination by the Michigan Public Service Commission (MPSC) regarding whether the discontinuation were authorized under the act. The bill would specify that the above would not apply after December 31, 2016.Chief Paul Trinka of the Adrian Fire Department represents MAFC on the state 9-1-1 Commission, and advises that the bill is on the House floor TODAY. It is opposed by the Michigan Assn of Chiefs of Police, who agree with our assessment that the discontinuance of landline telephone service with replacement via cellular or broadband VoIP will have a huge negative effect on senior citizens and residents of rural areas.Please take a moment NOW to call your state representatives Lansing office and register you opposition to SB 636.Thank youBill ForbushFire Chief - Alpena Fire / EMS501 W. Chisholm, Alpena, MI 49707Office 989-354-1840 - Fax 989-354-1805billf@alpena.mi.usPresident - Michigan Assn of Fire Chiefs"|"3500"|"1"|"1" +"3507"|"64"|"2013-12-13 12:18:54"|"MPSCS Bi-Directional Antenna"|"Is anyone using a bi-directional antenna on the MPSCS to provide a solution to lakeshore coverage issues. Currently have a shadow for portable coverage because of terrain along Lake Michigan, City of Frankfort If so, has the antenna provided better communications. Lookng for any solution. rberns@benzieco.netThank you"|"0"|"1"|"1" +"3508"|"103"|"2013-12-13 12:30:56"|"Re: MPSCS Bi-Directional Antenna"|"Do you mean a BDA? Bi-Directional Amplifier? How big of an area is your \"shadow\"?"|"3507"|"1"|"1" +"3509"|"38"|"2013-12-13 15:17:58"|"Re: Verizon Home Phone Connect device"|"I purchased this product a year ago at home and its a great deal at 20.00 a month (added to your cellular bill) for local, LD, everything and you keep your home phone system and number. I did call Shiawassee 911 and had them attach my address to the number. They too were only showing approximate location. This is a separate small unit with an antenna. You can plug your entire system into it and it reaches out to your cellular carrier. And yes, it is more accurate if you set the unit next to a window. "|"3501"|"1"|"1" +"3510"|"48"|"2013-12-14 14:27:10"|"9-1-1 PSA program - Ingham County"|"Lance and I wanted to make you aware of a PSA program we've been working on. In an effort to be proactive in promoting 9-1-1 and countering some negative press after our consilidation Ingham County provided funding for this project. Here is a link to the 30 second TV PSA:https://www.youtube.com/watch?v=ozAKtYYhBr4It has played on local TV already, but will play in a concentrated manner Dec. 31-Jan. 7 and again Jan. 28-Feb. 4 There will be some bilboards set up with the message as well.While this has our name on it, it is hitting the mid-michigan media and public and speaks for us all. We like it and hope you do also."|"0"|"1"|"1" +"3511"|"187"|"2013-12-17 17:05:37"|"Re: 9-1-1 PSA program - Ingham County"|"Very well done!"|"3510"|"1"|"1" +"3512"|"220"|"2013-12-18 12:49:05"|"voice recorders"|"Isabella County is starting the process of getting a new recorder for our center. We currently have the Viewpoint/Equature system from DSS, but would like to see what else is out there. We are already in contact with VanBelkum regarding the NICE system. If anyone has other suggestions, that would be greatly helpful! Please send your thoughts to me at rjerman@isabellacounty.org"|"0"|"1"|"1" +"3513"|"134"|"2013-12-18 14:50:52"|"Re: voice recorders"|"Van Belkum is extremely service oriented!"|"3512"|"1"|"1" +"3514"|"104"|"2013-12-18 16:12:59"|"Re: voice recorders"|"We are using Higher Ground marketed by Commercial Electronics in San Antonio."|"3512"|"1"|"1" +"3515"|"10"|"2014-01-03 10:54:42"|"Chair Warning"|"Hello Everyone - I just wanted to warn everyone off from DoMore Chairs using the vendor Lexington Products. We have had nothing but bad luck with these chairs. Breaking steady and difficult customer service representation. I would just suggest you find another chair vendor. "|"0"|"1"|"1" +"3516"|"86"|"2014-01-03 11:05:53"|"Re: voice recorders"|"Have been using EvenTide for about 4 years and all is well. Very easy"|"3512"|"1"|"1" +"3517"|"232"|"2014-01-03 11:31:17"|"Re: Verizon Home Phone Connect device"|"Verizon has resolved the issue and we have had no more problems since.... :-) "|"3501"|"1"|"1" +"3518"|"62"|"2014-01-03 11:46:28"|"Re: Chair Warning"|"We have had DoMore chairs for over 17 years and have had great customer service and the chairs have been outstanding."|"3515"|"1"|"1" +"3519"|"53"|"2014-01-03 11:55:22"|"Console Furniture"|"Anyone have a recommendation for console furniture and vendor?"|"0"|"1"|"1" +"3520"|"207"|"2014-01-03 12:08:33"|"Re: Console Furniture"|"We went with Wrightline/Eaton in Lapeer two years ago and are very happy with it. We have the lift stations, heater panels and a/c modules. They have easy access front and rear panels to everything including where the computers go."|"3519"|"1"|"1" +"3521"|"207"|"2014-01-03 12:10:43"|"Re: voice recorders"|"In Lapeer we chose to stay with DSS when migrating to the MPSCS because we were please with their customer service, product and pricing. NICE has a lot of stuff too, but it was far too expensive for us."|"3512"|"1"|"1" +"3522"|"170"|"2014-01-03 12:45:54"|"Re: Console Furniture"|"Lisa, we have Watson furniture (since 2008) vendored by Thomas Shelby, St Marys, Oh. 419-394-3377. Our contact is Scott Bertke 419-778-9457(mobile). "|"3519"|"1"|"1" +"3523"|"101"|"2014-01-05 19:55:11"|"Re: Console Furniture"|"We too have used Watson Furniture since 2000 and are very happy with the service and product. Hoping to get a couple more years out of it before replacing them."|"3519"|"1"|"1" +"3524"|"38"|"2014-01-07 12:40:40"|"Re: Console Furniture"|" Have had Watson since 1996. Recently brought new ones and put old ones (that still work fine) in our basement EOC. Top notch furniture."|"3519"|"1"|"1" +"3525"|"32"|"2014-01-07 16:10:48"|"Re: Console Furniture"|"We also have Watson console furniture with all of the earlier mentioned functions. We have had them since 2006 at our Center..the staff loves them. Our rep. was also Scott Bertke."|"3519"|"1"|"1" +"3526"|"2"|"2014-01-08 12:47:13"|"911 Phone Stats"|"I've been told that AT&T will no longer provide a breakout of wireless, wireline & VOIP calls that we use for year end stats. Anyone know of another source? My Equature recorder doesn't tell me the difference!"|"0"|"1"|"1" +"3527"|"170"|"2014-01-08 12:58:25"|"Re: 911 Phone Stats"|"Carol; Pat Anderson told me on the day she was retiring the numbers could be accessed via 911Net. We have not tried it as of yet."|"3526"|"1"|"1" +"3528"|"27"|"2014-01-08 15:00:11"|"Michigan Little Hero Award Nominations."|"Michigan NENA is accepting nominations for the Michigan Little Hero Award. Please consider nominating your child callers that have dialed 9-1-1 to save a life, property or report a crime.For more information and nomination forms please visit the Michigan NENA webpage:www.michigannena.org"|"0"|"1"|"1" +"3529"|"104"|"2014-01-08 15:16:16"|"Re: Console Furniture"|"Lisa, we just had Xybix installed in December. So far, so good. Laurie Smalla also have the same."|"3519"|"1"|"1" +"3530"|"155"|"2014-01-08 16:00:38"|"prayers and thoughts for Ray Hasil"|"Please put Ray Hasil , Mason Oceana 911 Director, in your thoughts and prayers. Ray was admitted to Spectrum Hospital in Grand Rapids with numbness and weakness from his chest down. Tests are still being done but they believe it is related to neck vertebrae that he had fused previously. Dr.'s may be doing surgery tonight or tomorrow. I will keep everyone posted as I find out more. I know he and his wife are posting updates on facebook.Rich FeoleRich Feole"|"0"|"1"|"1" +"3531"|"133"|"2014-01-08 16:09:21"|"Re: prayers and thoughts for Ray Hasil"|"Thoughts and prayers your way Hasil's. Get better soon man!"|"3530"|"1"|"1" +"3532"|"94"|"2014-01-08 16:09:36"|"Re: Chair Warning"|"I thought DoMore was out of business. We have Iron Horse and so far very impressed."|"3515"|"1"|"1" +"3533"|"57"|"2014-01-08 16:30:40"|"Re: prayers and thoughts for Ray Hasil"|"We're praying for you Ray! "|"3530"|"1"|"1" +"3534"|"78"|"2014-01-08 16:56:33"|"Re: prayers and thoughts for Ray Hasil"|"A quick update Ray will be heading into surgery tonight for his neck they found that two of his Cervical vertebrae have fused while 3 others are compressing on his spinal cord. I will keep updates posted when possible. "|"3530"|"1"|"1" +"3535"|"143"|"2014-01-08 17:31:44"|"Re: prayers and thoughts for Ray Hasil"|"Thoughts are with Ray and for a quick recovery! "|"3530"|"1"|"1" +"3536"|"143"|"2014-01-08 17:37:43"|"Re: 9-1-1 PSA program - Ingham County"|"Nice video! "|"3510"|"1"|"1" +"3537"|"155"|"2014-01-09 08:49:47"|"Re: prayers and thoughts for Ray Hasil"|"Sounds like surgery went well. He was in some pain afterwards but Dayna was taking good care of him. They will run tests today and hope that the feeling returns to his legs and feet."|"3530"|"1"|"1" +"3538"|"178"|"2014-01-09 14:58:47"|"AT&T repair "|"Does anyone have a good 24 hour number to contact AT&T for repairs to knocked down lines or poles/ I have the 1-800-246-8464 number but when this is dialed its asks for the phone number where the problem is occurring and to wait for an actual person to pickup takes about 15-20 minutes."|"0"|"1"|"1" +"3539"|"190"|"2014-01-09 15:02:40"|"Re: AT&T repair "|"I have 1-888-661-4466 hope this helps"|"3538"|"1"|"1" +"3540"|"76"|"2014-01-09 15:06:11"|"Facebook"|"Fellow MCDA Members - In addition to Grand Traverse Co. 911, who else amongst the group has a FB page for your comm center? "|"0"|"1"|"1" +"3541"|"25"|"2014-01-09 15:07:31"|"Re: Facebook"|"CCE Central Dispatch"|"3540"|"1"|"1" +"3542"|"181"|"2014-01-09 15:11:16"|"Re: Facebook"|"Bay Countyhttps://www.facebook.com/pages/Bay-County-911-Central-Dispatch-Official"|"3540"|"1"|"1" +"3543"|"225"|"2014-01-09 15:12:50"|"Re: Facebook"|"Clare County "|"3540"|"1"|"1" +"3544"|"207"|"2014-01-09 15:14:23"|"Re: Facebook"|"Lapeer Countyhttps://www.facebook.com/Lapeercounty911"|"3540"|"1"|"1" +"3545"|"53"|"2014-01-09 15:20:09"|"Re: Facebook"|"Midland"|"3540"|"1"|"1" +"3546"|"2"|"2014-01-09 15:22:56"|"Re: Facebook"|"Ogemaw County"|"3540"|"1"|"1" +"3547"|"155"|"2014-01-09 15:25:23"|"Re: Facebook"|"I believe Eaton, Ingham and Mason Oceana all have pages."|"3540"|"1"|"1" +"3548"|"62"|"2014-01-09 15:29:22"|"Re: Console Furniture"|"Lisa, Tuscola has Watson. installed in 2012. Works great for us"|"3519"|"1"|"1" +"3549"|"57"|"2014-01-09 15:37:00"|"Re: Facebook"|"Eaton does :) thanks Rich!"|"3540"|"1"|"1" +"3550"|"158"|"2014-01-09 16:13:45"|"Re: Facebook"|"We have been considering it at Ingham but have not yet started one."|"3540"|"1"|"1" +"3551"|"158"|"2014-01-09 16:20:53"|"Re: Console Furniture"|"we installed Russ Bassett with our new building and have been very pleased with it."|"3519"|"1"|"1" +"3552"|"220"|"2014-01-09 16:29:11"|"Re: Facebook"|"Isabella has one, just has not been publicized yet."|"3540"|"1"|"1" +"3553"|"177"|"2014-01-09 16:56:56"|"Re: Facebook"|"Lenawee's should be up and running by the end of this month if all goes well."|"3540"|"1"|"1" +"3554"|"70"|"2014-01-09 16:58:38"|"Re: Facebook"|"Lapeer does, helped alot when we went for a mileage"|"3540"|"1"|"1" +"3555"|"78"|"2014-01-09 18:06:07"|"Re: Facebook"|"mason oceana does"|"3540"|"1"|"1" +"3556"|"188"|"2014-01-10 12:31:06"|"Re: Facebook"|"I have thought about it, but I'm not really sure if we want to go there"|"3540"|"1"|"1" +"3557"|"10"|"2014-01-10 15:15:28"|"Re: Chair Warning"|"The frustrating thing about DoMore is I have had them as a vendor in two other places and never had a problem... but not with this particular dealer - so maybe it is the dealer and not the manufacture?"|"3515"|"1"|"1" +"3558"|"10"|"2014-01-10 15:17:03"|"NENA Call for Papers"|"We have our Call for Papers posted on the NENA website for our State conference coming up in May! Please check it out and consider making this the year to share your knowledge!!"|"0"|"1"|"1" +"3559"|"193"|"2014-01-10 15:27:16"|"Re: Facebook"|"Roscommon Co shows one in fb, but it is not through any of our staff at present and we do not have access to the site. An Issue... We have considered having one as well maintained by our admin"|"3540"|"1"|"1" +"3560"|"180"|"2014-01-10 16:06:08"|"Re: Facebook"|"Ionia County has a Facebook page...we have had great success with it and no issues (so far)."|"3540"|"1"|"1" +"3561"|"53"|"2014-01-14 09:30:42"|"MCDA Training / October"|"All - we have one day of training to fill for our October training. What are topics/sessions people would like to see? "|"0"|"1"|"1" +"3562"|"53"|"2014-01-14 09:46:36"|"MCDA Training / October"|"All - we have one day of training to fill for our October training. What are topics/sessions people would like to see? "|"0"|"1"|"1" +"3563"|"53"|"2014-01-14 15:01:24"|"February MCDA Meeting"|"We will be trying out the Google Hangout for the first time at our upcoming meeting. This will allow folks that can't make the trip the opportunity to listen and view the meeting. All you need is a gmail email account. I will post a hangout address on this site the day of the meeting. You will click on the link and join. If you have a webcam/microphone you can attend this way or turn that off and have a view/listen only. I do need at least one volunteer to join via webcam and mic so we can test so if you are willing to do this, please email me prior to the meeting. If you want to test the technology before the meeting, let me know and we will set up a test with Carl prior to. At this time, you will not be able to vote or make motions via this connection. If you are responsible for providing a report, we still need this done in person. We will have limited voice interaction from those signed in but you will be able to chat with Carl and have him ask any questions, etc. "|"0"|"1"|"1" +"3564"|"223"|"2014-01-15 18:39:10"|"Re: February MCDA Meeting"|"What a good idea and a nice thing to do for those unable to attend but want to be kept informed. Thank you. "|"3563"|"1"|"1" +"3565"||"2014-01-15 18:39:51"|"Re: February MCDA Meeting"|"What a good idea and a nice thing to do for those unable to attend but want to be kept informed. Thank you. "|"3563"|"1"|"1" +"3566"|"104"|"2014-01-17 12:29:03"|"Letter of Agreement"|"Does anyone have a Letter of Agreement for 911 back-up purposes that they are willing to share. If so, send to my e-mail at tscott@co.montcalm.mi.us Thx"|"0"|"1"|"1" +"3567"|"181"|"2014-01-17 12:33:05"|"Re: February MCDA Meeting"|"I'll be at the meeting, but I can test the Google Hangout, as well."|"3563"|"1"|"1" +"3568"|"5"|"2014-01-20 10:30:05"|"New Dispatcher Training"|"What percentage of your Center's new hires make it through the entire training process? Thanks-"|"0"|"1"|"1" +"3569"|"95"|"2014-01-20 10:42:42"|"Re: New Dispatcher Training"|"Over the last two hiring cycles we are averaging 1 out of 4 for people without dispatch experience or 25% success rate / 75% failure rate. We are revamping our program to address issues we have identified. Tim Smith"|"3568"|"1"|"1" +"3570"|"64"|"2014-01-20 11:37:33"|"Re: New Dispatcher Training"|"2 out of 5 in the last two years for Benzie County. Did not include the one that just left for a unexpected family medical. New employee starts in a couple of weeks."|"3568"|"1"|"1" +"3571"|"193"|"2014-01-20 15:35:11"|"Roscommon Co Adminstrator/Controller Posting"|"For anyone who may be interested, or knows of someone who may be interested: Roscommon County is seeking to hire individual for the position of County Administrator/Controller. Detailed job description & posting information can be obtained from County Website at roscommoncounty.net or contact the office direct at 989-275-7861. "|"0"|"1"|"1" +"3573"|"193"|"2014-01-20 15:38:15"|"Re: New Dispatcher Training"|"Roscommon - 50 % 2 out of the four hired made it through CTO program. We are changing our hiring process as well as changing our CTO program from an in-house built system to the DeWolf CTO Program. Only time will tell if it works out. "|"3568"|"1"|"1" +"3574"|"143"|"2014-01-20 16:00:33"|"Re: New Dispatcher Training"|"So far 100%, we hired 5 in August, one left for a medical reason-so I don't count that, but the other 4 look pretty darn good. These 4 have almost completed training on 2 of the 4 positions by end of month and hopefully the other radio positions will be completed by end of Feb/March. Previous to that we had 25-50% success rate. We changed a couple things up and hopefully that is the difference. "|"3568"|"1"|"1" +"3575"|"133"|"2014-01-20 17:00:32"|"Re: New Dispatcher Training"|"Since our consolidation in March 2010, we've hired 11 people; only 3 with any type of dispatch experience. Out of the 11 hired, we only had two that did not make it."|"3568"|"1"|"1" +"3576"|"57"|"2014-01-21 08:49:51"|"APCO/NENA meeting reminder"|"This is just a reminder that we have an APCO/NENA meeting scheduled for Thursday, January 23rd at 10am. The meeting will be at the Washtenaw County 14A-1 District Court building, 4133 Washtenaw Ave, Ann Arbor. We hope to see you all there!"|"0"|"1"|"1" +"3577"|"1"|"2014-01-21 08:51:26"|"Re: New Dispatcher Training"|"We're less than 50% but what I find alarming is that we've had 3 employees in the last year resign 1 week prior to going on their own, citing emotional stress as the major reason for leaving. All three of these employees shocked our trainers because of how well they were doing. Our CTO program lasts approximately 6 months. We always do an exit interview and only one gave any indication. albeit a small one that she couldn't handle the stress and it involved a call where a police officer jumped out on a foot chase and we lost temporary contact with him. Was sitting close by on that incident and the CTO did a great job informing her that there are certain things out of our control, that she did a great job with what she had to work with (getting backup there)."|"3568"|"1"|"1" +"3578"|"106"|"2014-01-21 09:07:49"|"Re: New Dispatcher Training"|"WE have hired 4 over the past 2 years. One resigned near the end of the CTO citing the stress of the 9-1-1 call taking (up until this time trainee had done very well with 9-1-1 calls). "|"3568"|"1"|"1" +"3579"|"177"|"2014-01-21 10:56:23"|"New World and ProQA"|"Is there any agency that has New World as a CAD vendor and currently using ProQA as an interface? I was just told by New World that none of their customers in Michigan have that combo and I was thinking that I have talked to someone in the past who in fact did have that combo, but I cannot remember who it was. Anyone?"|"0"|"1"|"1" +"3580"|"181"|"2014-01-21 11:19:22"|"Re: New World and ProQA"|"Which version of NWS? I believe Grand Traverse uses NWS and ProQA. Bay County will be moving to CAD.net SP10.2 and I know that NWS has an API for that version of CAD. We will be implementing this spring."|"3579"|"1"|"1" +"3581"|"134"|"2014-01-21 11:40:41"|"Re: New Dispatcher Training"|"Average retention rate is about 40%.In 2012, we hired 5 and retained 2. Then in 2013 we hired 3 and retained 1.During the exit interviews - Stressor's associated with the job rank high amongst the resignees followed by the lack of professional maturity."|"3568"|"1"|"1" +"3582"|"181"|"2014-01-21 11:53:57"|"Re: New Dispatcher Training"|"We hired 4 in Dec 2011 and 2 made it through training. We have kept 1 and the other was let go and is now the reason we do a psych eval pre-hire. We also made some major changes to our training program/hiring process.We hired two in May 2013 and 1 did great until he hit shadow phase and he cited stress as a reason for leaving. The other is a young man and he is absolutely fantastic. We just started two more on January 9th. We have high hopes and they seem to be doing quite well.Long story short: 50%, 25%, back up to 50%, hoping for 100%."|"3568"|"1"|"1" +"3583"|"177"|"2014-01-21 12:08:20"|"Re: New World and ProQA"|"We have MSP 10.0 SP3. Just discovered it is not compatible so we will be doing another upgrade soon. I was told by a rep that we are the only one in Michigan trying to add ProQA to this software. I am hoping to find an agency that has both New World and ProQA and tell me exactly what they had to do to make it compatible. Initially we were told this version would work. I wonder if your Cad.net is something different than what has been offered to us?"|"3579"|"1"|"1" +"3584"|"170"|"2014-01-21 13:14:55"|"Re: New World and ProQA"|"Dave; We use New World MSP10 as you know. In April 2012, New World advise me that Pro QA \"Paramount\" for EMS was not currently compatible with New World CAD. I was told older versions were compatable. At that time I was given a quote of $19,000 for them to create the captibility interface. The added interface quote along with the siginifcant costs of Pro QA has kept me from adding Pro QA to our center. It appears, now 2014, the parties have not moved any closer together. If you make headway I remain interested. "|"3579"|"1"|"1" +"3585"|"177"|"2014-01-21 13:19:00"|"Re: New World and ProQA"|"Ok Al, thanks for the response. I will let you know what happens."|"3579"|"1"|"1" +"3586"|"183"|"2014-01-21 15:11:43"|"Re: New Dispatcher Training"|"In the last two years we have hired 9. Three left during training and one was let go prior to finishing the probationary period. We use the DeWolfe CTO program and are having good luck with it. Of the other five, four are doing well on their own, and one is in training and expected (I hope) to complete it. We are always tring to tweek our program when we find something that can be corrected, or done better."|"3568"|"1"|"1" +"3587"|"27"|"2014-01-21 15:18:23"|"Request for Price/Quote examples"|"I am hoping to not reinvent the wheel! I am looking for RFP's for NG9-1-1 mapping. Anything you would be willing to share will be greatly appreciated. email: collomc@clinton-county.org"|"0"|"1"|"1" +"3588"|"102"|"2014-01-21 15:39:41"|"Re: New World and ProQA"|"Dave - We use New World Systems MSP 9.0 and ProQA and are in the process of planning an upgrade to MSP 10.1. When I inquired if NWS was compatible with Paramount they responded with the following \"Do you use the custom call for service window? If you do, you will have issues until 10.2. If you don’t then you would be good to move forward with Paramount. We have found a couple of issues with our software and the Paramount version. Those are fixed in 10.2 so you should hold off on going to the Paramount version until that release is ready.\"So we are waiting for 10.2"|"3579"|"1"|"1" +"3589"|"177"|"2014-01-21 16:30:43"|"Re: New World and ProQA"|"We are in talks now of moving to 10.2 so maybe that will cure this problem. I hope so anyways."|"3579"|"1"|"1" +"3590"|"106"|"2014-01-22 16:21:42"|"Request for director job descriptions/compensation"|"I received this request from the Assistant HR Director for Kalamazoo County. If you can provide the info please reply directly to her:Central Dispatcher Director Position:We are gathering information on the above position as we will be looking for such a position in the near future. We are most interested in salary scales, job description and any other compensation. We are seeking this information for Lower Michigan.Kelly Ball, PHRAssistant HR DirectorKalamazoo County Government201 W. Kalamazoo AvenueKalamazoo MI 49007Phone: 269.384.8100Fax: 269.384.8099coball@kalcounty.com "|"0"|"1"|"1" +"3591"|"64"|"2014-01-24 12:57:13"|"LEIN Weather Message and printing"|"We have an HP printer and recently when we receive a weather message a dozen or more extra pages print with rows of characters or just one character on a page. IT has tried several techy things with no success. Just wondering anyone else is experiencing it...and if you had a solution or suggestion"|"0"|"1"|"1" +"3592"|"56"|"2014-01-24 13:46:52"|"Re: LEIN Weather Message and printing"|"Thankfully Hillsdale is not experiencing it. Just printed one to check."|"3591"|"1"|"1" +"3593"|"94"|"2014-01-27 14:19:58"|"MCDA has Challenge Coins!"|"Go to the Gallery page to see a picture of the coin. They are $5 ea or 10 for $45. They will be present at the meetings for purchase, or you may email Laurie Smalla to order some. The cost of shipping will have to be included in the price if you want me to mail them to you."|"0"|"1"|"1" +"3594"|"177"|"2014-01-28 13:34:08"|"Social Media"|"Does any agency have a policy that they would like to share with me about the use of social media in dispatch. We will be launching ours soon via I-Pad after I get the policies secured. Please send to david.aungst@lenawee.mi.us"|"0"|"1"|"1" +"3595"|"181"|"2014-01-28 13:35:27"|"Re: Social Media"|"I'll send you ours."|"3594"|"1"|"1" +"3596"|"104"|"2014-01-28 13:45:23"|"Re: Social Media"|"Could you forward to me as well. Tscott@co.montcalm.mi.usThx"|"3594"|"1"|"1" +"3597"|"53"|"2014-01-31 13:04:20"|"Feb 7 MCDA Meeting"|"A reminder the meeting next week is here in Midland the Springhill suites, 800 Joe Mann Blvd. We will have a presentation from MDOT to start the meeting. The agenda will be posted to the site as soon as Jackie has a chance to put it on. Hope to see you there. "|"0"|"1"|"1" +"3598"|"13"|"2014-01-31 14:34:42"|"contact information for 9-1-1 Net"|"Does anyone have contact number or email address for 9-1-1 Net? One of my PSAP is trying to contact them regarding 2014 call volumes.ThanksMarsha BianconiConference of Western Waynemb@c-w-w.org"|"0"|"1"|"1" +"3599"|"177"|"2014-02-03 09:32:24"|"Typing Test "|"I am sure there are agencies out there that give typing tests to new applicants as part of the testing procedure. For those that do, can you tell me how you score them by words per minutes. What is the minimum number of words per minute they must type to be considered a candidate? "|"0"|"1"|"1" +"3600"|"70"|"2014-02-03 09:36:04"|"Re: Typing Test "|"you can go to the internet and they have typing test that also score them"|"3599"|"1"|"1" +"3601"|"143"|"2014-02-03 09:36:30"|"Re: Typing Test "|"We use a typing test in Criticall and require a 40 wpm. "|"3599"|"1"|"1" +"3602"|"138"|"2014-02-03 09:38:16"|"Re: Typing Test "|"We require 30 wpm corrected and use Mavis Beacon."|"3599"|"1"|"1" +"3603"|"17"|"2014-02-03 10:04:40"|"Re: Typing Test "|"We require 40, Typingtest.com"|"3599"|"1"|"1" +"3604"|"193"|"2014-02-03 10:05:09"|"Re: Typing Test "|"We require 40 wpm and currently use CRITICALL testing system. "|"3599"|"1"|"1" +"3605"|"133"|"2014-02-03 10:05:23"|"Re: Typing Test "|"We use a free typing test online at www.careerstep.com/free-typing-test. We require a minimum of 35 Net WPM."|"3599"|"1"|"1" +"3606"|"181"|"2014-02-03 10:11:03"|"Re: Typing Test "|"We require 38 wpm and use CritiCall. "|"3599"|"1"|"1" +"3607"|"177"|"2014-02-03 10:31:45"|"Re: Typing Test "|"Wow, thanks for the quick replies. I wanted to make sure my thinking was reasonable and I was thinking around 40 WPM. So far that looks right in the ball park."|"3599"|"1"|"1" +"3608"|"170"|"2014-02-03 12:18:41"|"Re: Typing Test "|"Dave; The MMRMA model titled \"Public Safety Telecommunicator Selection and Training\" suggests 35 words per minute."|"3599"|"1"|"1" +"3609"|"151"|"2014-02-04 09:34:04"|"Re: contact information for 9-1-1 Net"|"Marsha I have this number for Intrado that I have used before 720-494-6373 and the e-mail for My Ly is MyLy.Tran@intrado.com if that's not what your looking for let me know. Andrea"|"3598"|"1"|"1" +"3610"|"24"|"2014-02-05 12:07:07"|"News Story on training a Grand Rapids ECO"|"http://fox17online.com/2014/02/04/what-it-takes-to-be-a-911-dispatcher/#axzz2sT3mjPPJ"|"0"|"1"|"1" +"3611"|"210"|"2014-02-05 12:12:13"|"Tiburon CAD Expertise?"|"Anyone with experience with Tiburon CAD over the past 4-5 years that would be willing to answer some questions and provide some insight to the product, past and current versions and success or failure information. Please contact me. Thanks-Bradstoddardb@michigan.gov(517)336.6108"|"0"|"1"|"1" +"3612"|"53"|"2014-02-05 12:16:36"|"Re: News Story on training a Grand Rapids ECO"|"Very nice! Good work Karen and Grand Rapids crew! "|"3610"|"1"|"1" +"3613"|"57"|"2014-02-05 12:23:51"|"Re: News Story on training a Grand Rapids ECO"|"Great story!"|"3610"|"1"|"1" +"3614"|"232"|"2014-02-05 12:58:57"|"Re: News Story on training a Grand Rapids ECO"|"Good job!"|"3610"|"1"|"1" +"3615"|"13"|"2014-02-05 13:01:07"|"Re: contact information for 9-1-1 Net"|"Thanks Andrea. I will pass this one to all my PSAPs"|"3598"|"1"|"1" +"3616"|"145"|"2014-02-05 13:03:28"|"Re: News Story on training a Grand Rapids ECO"|"Saw it on fb! Love it, Karen! Good job GR!"|"3610"|"1"|"1" +"3617"|"155"|"2014-02-06 11:15:46"|"Midland tonight"|"If anyone is going to Midland tonight for tomorrows MCDA meeting, let me know if interested in meeting for dinner. rfeole@calhouncountymi.gov"|"0"|"1"|"1" +"3618"|"70"|"2014-02-06 11:24:25"|"training funds application"||"0"|"1"|"1" +"3619"|"70"|"2014-02-06 11:25:30"|"training funds application"|"I am in hopes that everyone got their training funds application in as it is due tomorrow. "|"0"|"1"|"1" +"3620"|"143"|"2014-02-06 11:29:14"|"Re: Social Media"|"I would be interested also. Thanks shawn@mcd911.net "|"3594"|"1"|"1" +"3623"|"209"|"2014-02-06 13:11:45"|"Re: Dispatch Emergency \"Jump Kit\""|"I am in the process of putting together 2 boxes that will be stored off site with all the needed supplies to get dispatch back up and running should the need arise to evacuate. It's a real eyeopener for sure. I hope and pray we never have to use them, but will be needed in the event of a disaster."|"3622"|"1"|"1" +"3622"|"232"|"2014-02-06 12:53:51"|"Dispatch Emergency \"Jump Kit\""|"Does anyone have a 'jump kit' ready to grab if you have to evacuate your center? If so, would you please tell me what you have in it. cyndiem@co.newaygo.mi.us Thanks!"|"0"|"1"|"1" +"3624"|"53"|"2014-02-06 15:52:45"|"Tomorrow's Meeting"|"Just a reminder, for those of you who will be attending the meeting via Google Hangout, I will be posting the Hangout link around 8:30 on this message board. "|"0"|"1"|"1" +"3625"|"148"|"2014-02-06 15:58:40"|"Re: Tomorrow"|"Thank you lisa"|"3624"|"1"|"1" +"3626"|"53"|"2014-02-07 08:43:08"|"Today's Meeting"|"Good morning! Here is the link to the google hangout to view the meeting. Please be patient as we work through this for the first time. If you have questions, need to speak, simply send a chat message to Carl. https://plus.google.com/hangouts/_/72cpil4tuvlak4ivrq9k9j5uk4?hl=en"|"0"|"1"|"1" +"3627"|"220"|"2014-02-07 08:50:14"|"Re: Dispatch Emergency \"Jump Kit\""|"I would be interested in this information as well! Please send to rjerman@isabellacounty.orgThanks!"|"3622"|"1"|"1" +"3628"|"220"|"2014-02-07 13:05:41"|"CodeRed"|"Looking for other agencies that utilize the CodeRed Emergency Notification system. Hoping you are willing to share some of the Public Service Announcements that you have used to get citizens to sign up for they system. Please respond to rjerman@isabellacounty.org Thank you!"|"0"|"1"|"1" +"3629"|"106"|"2014-02-10 09:08:22"|"Re: Dispatch Emergency \"Jump Kit\""|"I would also be interested. jvalentine@ioniacounty.org"|"3622"|"1"|"1" +"3630"|"181"|"2014-02-11 16:20:47"|"Sound Masking"|"Do any of you use sound masking in your dispatch centers? I've been doing QA and the amount of background noise that certain headsets pick up is REALLY incredible."|"0"|"1"|"1" +"3631"|"104"|"2014-02-12 06:52:30"|"Re: Sound Masking"|"Some Plantronics headsets do have noise cancelling mikes, but that is all we use.Tiom"|"3630"|"1"|"1" +"3632"|"155"|"2014-02-12 13:08:37"|"Michigan Cassidian Users Group meeting"|"The next meeting of MiCUG, Michigan Cassidian Users Group, will be at 9am at Grand Rapids Police Department on March 12th. Cassidian will be present and will give a presentation on their Aurora software. Lunch will be provided. Please RSVP to me at rfeole@calhouncountymi.gov. Contact Josh Howell if you would like to be added to the email list for this group at jhowell@grand-rapids.mi.us. Hope to see you there!"|"0"|"1"|"1" +"3633"|"181"|"2014-02-17 14:36:48"|"County IT"|"For any of you that have an IT department that manages your LEIN/TALON/Multi-Bridge, do you have a policy other than the standard MOU? If so, I would love a copy! Thanks, Michelle"|"0"|"1"|"1" +"3634"|"181"|"2014-02-20 08:05:49"|"Good news for 911/location"|"http://recode.net/2014/02/19/in-mobile-location-tie-up-skyhook-wireless-sold-to-trueposition/"|"0"|"1"|"1" +"3635"|"181"|"2014-02-20 08:06:43"|"Good news for 911/location"|"http://recode.net/2014/02/19/in-mobile-location-tie-up-skyhook-wireless-sold-to-trueposition/"|"0"|"1"|"1" +"3636"|"53"|"2014-02-20 11:05:02"|"Job Posting"|"A job posting for the Tuscola County Central Dispatch Director has been placed on the website under 'job postings'. "|"0"|"1"|"1" +"3637"|"133"|"2014-02-21 10:27:46"|"Training Opportunity - March 13 & 14"|"REMINDER: Michigan APCO/NENA are hosting two days of training on March 13th & 14th at Great Wolf Lodge in Traverse City. $250 per person will get you two days (16 hours) of top-notch training by Tony Harrison with Public Safety Group. Day one will be \"Crimes in Progress\" (PSI201012A) and Day two will be \"How to Save a Life: Yours\" (PSI201309A).Registration forms can be found at www.miapco.org/content/apconena-hosted-training-opportunity.Lodging is only $75.00 per night! When making reservations, please provide them the group name \"Michigan APCO/NENA\""|"0"|"1"|"1" +"3638"|"212"|"2014-02-23 13:49:00"|"Surcharge Revenue Factoids Part 2"|"My 2013 surcharge revenues have all arrived and I've compiled some new stats. Looking at ONLY the $2.09 surcharge revenue data (no SoM funds) for Mason and Oceana counties, 2013 took in 11.22% less than 2009 (a difference of $141,860). Using 2009 as a starting point, we saw the following annual reduction of county surcharge revenues vs the year prior: 09-10: -2.91%, 10-11: -2.24%, 11-12: -2.06%, and 12-13:- -4.50%! We have collected $331,835 less for the years 2010-2013 than we would have if revenues were flat from 2009.We're in the beginning stage of addressing our revenue woes. If you have easy access to data like this I'd like to speak with you to better understand how this is affecting your center and if you have taken any action to deal with less surcharge dollars.We have a couple theories on why this is occurring in our area. Most people gasp at the decline because it's not a matter of fewer phones or devices. The two theories affecting our area include:1. People are dropping monthly plans in favor of prepaid.2. We have a large seasonal population that bring their phones from outside the area and have disconnected the land-line phone at their seasonal home.We took a 5% reduction in personnel costs to make budget in 2014 and my focus this year is on fixing our revenue problems, hopefully on a long term basis. Also, I'd love to see an analysis on the effect of a resident switching from monthly to pre-paid. In other words, what percentage of what I used to get in a monthly surcharge comes back through the prepaid mechanism? If you have any suggestions on the approach I'll spend some time on it.Regards,Ray/Mason-Oceana 911"|"0"|"1"|"1" +"3639"|"48"|"2014-02-23 16:37:47"|"NENA 9-1-1 PSAP Registry"|"If you haven't looked at this or updated your PSAP's information on it in a while, please do. Some time ago they added a communities link to your registry information. Its designed so that you enter all of your cities, villages, and townships there and it links them to your PSAP. As a resource you/staff can search a city or township name and it will return the PSAP name and telephone responsible for that location. Great resource for misroutes or out of area calls for your PSAP. Please spread the word and link your communities with your PSAP. Bruce..."|"0"|"1"|"1" +"3640"|"145"|"2014-02-24 11:20:36"|"Task Overload Survey"|"Good morning all!Please go to link and fill out a survey on Task Overload that a NENA Workgroup has put together.Here is the link: https://www.surveymonkey.com/s/6HCY52VThank you!Dee Ann"|"0"|"1"|"1" +"3641"|"178"|"2014-02-25 11:57:17"|"Phone Scam"|"Our local residents are reporting that they are receiving calls from someone claiming that the victim owes back taxes to the IRS and if they do not pay up there will be a warrant =issued for their arrest. This 1st phone call is coming from a phone # 567-244-4811. Shortly after this 1st call a second call is received with the caller ID showing a number that is used by our local Sheriff department's service bureau and that call advises the victim that a officer is enroute to their home. Just wanted to make you folks aware in case you are getting same issue.Thanks"|"0"|"1"|"1" +"3642"|"53"|"2014-02-25 17:46:18"|"911 Institute Training 1st Week of March"|"We are hosting 2 classes 1st of March and are looking for more registrants. Peak Performance in Managing Domestic Calls on March 4th. Emergency mental health dispatching March 5th & 6th. Sign up on 911training.net"|"0"|"1"|"1" +"3643"|"32"|"2014-03-03 13:04:24"|"Dress Code"|"I am doing some research on dept dress code. We currently require kaki slacks w/ a dept issued shirt/sweatshirt. Does anyone allow staff to wear jeans with a deptartment issued shirt? Thanks- Mark"|"0"|"1"|"1" +"3644"|"102"|"2014-03-03 13:07:37"|"Re: Dress Code"|"Mark, We have the same khaki pants/uniform shirt requirements. We use \"jeans day\" on occasion for long holiday weekends, telecommunicator week, etc..."|"3643"|"1"|"1" +"3645"|"155"|"2014-03-03 13:12:41"|"Re: Dress Code"|"Mark, we do not require uniforms or Khaki pants to be worn. We do occasionally supply uniform shirts that can be worn in dispatch if they choose, but are expected to be worn when attending training, conferences etc. outside the center when representing the agency. I will email you our dress code policy."|"3643"|"1"|"1" +"3646"|"170"|"2014-03-03 13:20:47"|"Re: Dress Code"|"Mark; negotiated into the previous CBA was the approval for jeans (in proper repair). That has carried forward into the present CBA and has not been a problem. We issue uniform shirts & sweaters worn with slacks to include jeans. "|"3643"|"1"|"1" +"3647"|"27"|"2014-03-03 13:26:14"|"Director's Stress Mgt. Course"|"Is there a want/need for a stress management course designed for Directors and Deputy Directors. If there is interest I will host it in Clinton County, May 2014 Please let me knowChris "|"0"|"1"|"1" +"3648"|"181"|"2014-03-03 13:27:30"|"Re: Dress Code"|"We require navy blue shirts/sweaters (dept. issued) with khaki pants. Jeans are allowed on holidays and a few other occasions (National Telecommunicator Week, opening day of baseball season, etc)."|"3643"|"1"|"1" +"3649"|"106"|"2014-03-03 13:36:35"|"Re: Dress Code"|"We are like Calhoun and occasionally provide shirts to be worn either in dispatch but especially for training classes away from the center. Just require clothes in good repair, clean etc. "|"3643"|"1"|"1" +"3650"|"148"|"2014-03-03 13:43:49"|"Re: Director"|"Chris, I think it would be good to host something like that. I don't think I could do May though with the MI-NENA Conference that month."|"3647"|"1"|"1" +"3651"|"148"|"2014-03-03 13:46:22"|"Re: Dress Code"|"We do require Khaki style pants and uniform shirt that we provide. We do allow jeans on Holidays, Fridays and Sundays."|"3643"|"1"|"1" +"3652"|"158"|"2014-03-03 13:48:05"|"Re: Dress Code"|"Here our tech's did not want supplied clothing, we have softened our initial policy, appropriate shirt of blouse (no T shirts) and allow jeans and shorts, of course neat, clean, no holes, tears and requirement that no spackling be needed."|"3643"|"1"|"1" +"3653"|"158"|"2014-03-03 13:50:38"|"Re: Director"|"Yes, but for me not in the last third of May. Thanks"|"3647"|"1"|"1" +"3654"|"53"|"2014-03-03 13:57:10"|"Re: Director"|"Mcda is hosting a Jim Marshall course before the august meeting that will be director stress oriented. "|"3647"|"1"|"1" +"3655"|"70"|"2014-03-03 13:58:15"|"Re: Dress Code"|"We are exactly like Calhoun and Ionia. We do supply shirts occasionally but they must wear clothing that is not worn, have holes, etc. "|"3643"|"1"|"1" +"3656"|"177"|"2014-03-03 14:01:35"|"Re: Dress Code"|"For Lenawee, we require the department issued khacki's and polo shirt to be worn on duty and trainings. We do have dress down day on Friday's and Holiday's if they choose to do so. We have a fund that we use to help those in need and on dress down days, each dispatcher puts a dollar into that fund if they choose to wear non department attire. There are still rules that require them to be in good order such as no holes or no demeaning clothes."|"3643"|"1"|"1" +"3657"|"64"|"2014-03-03 14:03:18"|"Re: Dress Code"|"Jeans on the weekend with issued shirt. During the week khaki colored pants/slacks with issued shirt."|"3643"|"1"|"1" +"3658"|"24"|"2014-03-03 15:08:11"|"Re: Director"|"Yes, that would be great if you could host Chris. "|"3647"|"1"|"1" +"3659"|"32"|"2014-03-04 08:35:24"|"Re: Dress Code"|"Thanks to all that responded with your info and thoose that provided your dress codes.Mark"|"3643"|"1"|"1" +"3660"|"220"|"2014-03-05 10:36:24"|"used mobile computers available"|"Isabella County received a batch of Motorola MW810 workstations from another agency, that are of no use to us. We are willing to pass them off to another agency that possibly has the time and money necessary to have them repaired back to working condition. If you are interested, please contact me. rjerman@isabellacounty.org"|"0"|"1"|"1" +"3661"|"220"|"2014-03-05 10:45:52"|"Policy and Procedure workshop"|"A while back, I posted a topic to garner who/how many people would be interested in attending the PSTC Policy and Procedure workshop if Isabella County was to host it. I received a lot of responses, and we are looking to move forward with scheduling it. However, PSTC has not made any headway getting it approved by the State. Just looking to see if anyone is still interested in attending, even if it isn't approved by the State? drop me an email at rjerman@isabellacounty.org if you are still interested!"|"0"|"1"|"1" +"3662"|"25"|"2014-03-05 10:51:06"|"Re: Policy and Procedure workshop"|"RobCount us in! Always looking at new ideas and ways to improve.Greg - CCE"|"3661"|"1"|"1" +"3663"|"181"|"2014-03-05 10:53:07"|"Re: Policy and Procedure workshop"|"I'm interested, but curious why it's not being approved..."|"3661"|"1"|"1" +"3664"|"53"|"2014-03-05 11:03:42"|"Re: Policy and Procedure workshop"|"It's not being approved or they haven't submitted their paperwork?"|"3661"|"1"|"1" +"3666"|"225"|"2014-03-05 11:06:08"|"Re: Policy and Procedure workshop"|"Rob, Clare County would still attend with 2"|"3661"|"1"|"1" +"3667"|"220"|"2014-03-05 11:07:46"|"Re: Policy and Procedure workshop"|"I am unsure if it hasn't been approved or they haven't applied. They have assured us that they submitted for approval, but haven't given us any indication that it has. "|"3661"|"1"|"1" +"3668"|"133"|"2014-03-05 11:11:10"|"Re: Policy and Procedure workshop"|"PSTC has not submitted any such course to the Subcommittee to my knowledge. Theresa Hart at the SNC Office would be able to provide further info."|"3661"|"1"|"1" +"3669"|"220"|"2014-03-05 12:43:17"|"Re: Policy and Procedure workshop"|"PSTC has gotten other training courses approved recently, so I'm not sure why they haven't submitted this one! I'm waiting for a response back from them as to when they plan on submitting for approval."|"3661"|"1"|"1" +"3670"|"53"|"2014-03-05 12:58:31"|"CAD to Hospital Interface"|"Rumor has it an agency in Michigan has a CAD interface to the hospital so that ER staff, docs, mental health professionals can see the CAD notes on mental health calls and domestic violence calls. Anybody do this or aware of this?"|"0"|"1"|"1" +"3671"|"25"|"2014-03-05 16:08:36"|"Re: CAD to Hospital Interface"|"CCE is working with our local Med Control on providing EMS CAD information (EMD info and CAD notes) to the Emergency Department of Northern Michigan Hospital. We are just waiting on the hospital IT staff at this time. "|"3670"|"1"|"1" +"3672"|"25"|"2014-03-05 16:09:44"|"Re: CAD to Hospital Interface"|"So I guess it's not a rumor anymore. :)"|"3670"|"1"|"1" +"3673"|"32"|"2014-03-05 16:50:08"|"Re: Policy and Procedure workshop"|"Gratiot CD would be interested in attending if/when it happens."|"3661"|"1"|"1" +"3674"|"181"|"2014-03-06 08:30:23"|"FCC closer to requiring text-to-911 emergency serv"|"March 04, 2014, 11:37 amFCC closer to requiring text-to-911 emergency servicesBy Tim DevaneyShare on facebook24People could soon be able to send and receive text messages from 911, as the Federal Communications Commission looks to speed up the timeline for what it calls “Next Generation” emergency services.The FCC is moving closer to adopting a rule that would make text-to-911 emergency services available by the end of the year.The system would serve as an alternative to calling 911 to alert authorities of emergency situations.“Americans are increasingly relying on text as an alternative to voice for every day communications,” the agency writes in the Federal Register. The FCC has previously floated the idea, but now it is looking to speed up the timeline to make these emergency services available to the public. The agency is seeking public comment to determine whether cellphone carriers have the technical ability to offer secure text-to-911 services by Dec. 31, 2014.“At the broadest level, access to 911 is a core value that translates across communications platforms, including text applications, and should not be lost or devalued as technology changes,” it added.The FCC noted that 91 percent of adults own a cellphone, while 81 percent of those cellphone owners send and receive text messages. In fact, over the last few years, texting has become more popular than calling, the agency noted.So the FCC found it as no surprise that a growing number of consumers would feel more comfortable using text-to-911 emergency services.“In light of these trends and the importance of ensuring effective 911 service — particularly for those who cannot access 911 call centers with a voice call ... we believe that text-to-911 capability is a necessary first step in the development of Next Generation (NG) 911 capabilities,” the agency wroteRead more: http://thehill.com/blogs/regwatch/technology/199815-fcc-closer-to-requiring-text-to-911-emergency-services#ixzz2vBmHuwDl Follow us: @thehill on Twitter | TheHill on Facebook"|"0"|"1"|"1" +"3675"|"181"|"2014-03-06 08:42:04"|"Re: CAD to Hospital Interface"|"Greg, is there any info that you are going to parse out of the calls? We are in the process of doing the same with McLaren Bay Region."|"3670"|"1"|"1" +"3676"|"101"|"2014-03-06 08:44:43"|"Re: Policy and Procedure workshop"|"Van Buren is interested and feels they should be able to have it certified if communications with Ms Hart was made"|"3661"|"1"|"1" +"3677"|"56"|"2014-03-06 09:14:45"|"employment psyc testing"|"I know some are doing psychiatric exams before hiring a new dispatcher. Can you share with me whom you are using for these exams and contact info for the Dr? Please post here or email me at t.peter@co.hillsdale.mi.us Thank you."|"0"|"1"|"1" +"3678"|"177"|"2014-03-06 09:19:10"|"Re: employment psyc testing"|"I would be interested in the information as well. david.aungst@lenawee.mi.us"|"3677"|"1"|"1" +"3679"|"73"|"2014-03-06 09:19:34"|"Re: employment psyc testing"|"http://bluestonepsych.com/"|"3677"|"1"|"1" +"3680"|"177"|"2014-03-06 09:19:45"|"Re: Policy and Procedure workshop"|"Lenawee would be interested."|"3661"|"1"|"1" +"3681"|"190"|"2014-03-06 09:21:54"|"Siren's"|"Has anyone had issues with siren's inadvertently sounding, due to the extreme cold weather."|"0"|"1"|"1" +"3683"|"106"|"2014-03-06 09:23:08"|"Re: employment psyc testing"|"At Ionia we use Dr. Robert Lamson; Bluestone Psych"|"3677"|"1"|"1" +"3684"|"104"|"2014-03-06 09:26:36"|"Re: Siren"|"We have sirens in about 10 communities around our county and no one has reported this problem.Tim"|"3681"|"1"|"1" +"3685"|"133"|"2014-03-06 09:30:21"|"Re: Siren"|"Nothing here due to cold weather. Last fall we had one siren in the county that was false tripping. Come to find out, there was a secondary activation tone programmed in the receiver (for local activation) that was tripping it due to some outside interference. The secondary tone was changed and that village hasn't had a problem since."|"3681"|"1"|"1" +"3686"|"181"|"2014-03-06 09:30:35"|"Re: employment psyc testing"|"Bay County uses Dr. Forsberg.Linda K. Forsberg, PHD29201 Telegraph Rd #600, Southfield, MI 48034(248) 827-7676"|"3677"|"1"|"1" +"3687"|"199"|"2014-03-06 09:47:32"|"Re: employment psyc testing"|"West Bloomfield also uses Dr. Forsberg."|"3677"|"1"|"1" +"3688"|"94"|"2014-03-06 10:10:41"|"Re: Siren"|"No. We've never had that happen."|"3681"|"1"|"1" +"3689"|"94"|"2014-03-06 10:16:45"|"Re: CAD to Hospital Interface"|"I find it hard to believe that a hospital would need any notes that were gathered by a dispatcher and put in CAD to further their diagnosis of any type of patient, that the EMS team wouldn't give them. Why they would need an interface to our CAD system seems like it would and another unnecessary level of failure or abuse. If either of my hospitals request that access, I will deny it. "|"3670"|"1"|"1" +"3690"|"212"|"2014-03-06 11:17:52"|"Re: Siren"|"Yes! About a week ago this happened in Pentwater but it's a very, very old siren with all of the control guts in a cold basement area. In all fairness this same system activated for 45 minutes in the middle of summer one year and I think the problems are more age related than weather related."|"3681"|"1"|"1" +"3691"|"170"|"2014-03-06 13:55:29"|"Re: employment psyc testing"|"Tracy, We useHarbor Symmetry Wellness4334 Secor Road, Toledo, OH 43623Phone: 419-475-5338Toll-Free: 1-800-422-5338Fax: 419-479-3833 "|"3677"|"1"|"1" +"3692"|"232"|"2014-03-06 15:35:32"|"RFP for Radio Tower"|"Does anyone have a recent Request for Proposal for a radio tower? I'm drawing up one for our dispatch site. I'd appreciate any samples. Thanks. cyndiem@co.newaygo.mi.us"|"0"|"1"|"1" +"3693"|"155"|"2014-03-06 15:45:22"|"Re: Siren"|"They are just whining about the cold like everyone else!"|"3681"|"1"|"1" +"3694"|"188"|"2014-03-06 17:11:51"|"Re: Policy and Procedure workshop"|"Menominee would be interested, but I don't see why they wouldn't be able to get this approved for training funds"|"3661"|"1"|"1" +"3695"|"188"|"2014-03-06 17:13:19"|"Re: Director"|"If MCDA is doing the course in August, would that help or hurt them?"|"3647"|"1"|"1" +"3696"|"24"|"2014-03-07 11:00:05"|"Training - Customer Service the 9-1-1 Way!"|"Grand Rapids will be hosting this customer service training on May 6th and will repeat the course on May 7th and May 8th. SNC #PST201310F. For information please contact Karen Chadwick kchadwick@grcity.us"|"0"|"1"|"1" +"3697"|"163"|"2014-03-08 13:26:36"|"Re: CodeRed"|"We use it. I'll ask our Emergency Manager T.J. Clark to send you the information."|"3628"|"1"|"1" +"3698"|"163"|"2014-03-09 15:08:36"|"911 Dispatcher Pre-Employment Skills Testing "|"I would like to use 911 Dispatcher and CallTaker Pre-Employment skills testing software to test my applicants before hiring them. Would anyone who utilizes a multi-tasking and prioritizing skills test for hiring send me information on the program that you use please. Thank you!pbattinkoff@shiawassee.netPam "|"0"|"1"|"1" +"3699"|"188"|"2014-03-10 05:36:59"|"Re: 911 Dispatcher Pre-Employment Skills Testing "|"I would be interested too. dwormwood@menomineeco.comThanks!"|"3698"|"1"|"1" +"3700"|"158"|"2014-03-10 07:54:03"|"Re: 911 Dispatcher Pre-Employment Skills Testing "|"I too would be interested in what others are using as well. We have ECOMM and they are raising their pricing, so I want to look at all my options. Thanks"|"3698"|"1"|"1" +"3701"|"170"|"2014-03-10 09:28:46"|"Mobile CAD Viewer"|"We are exploring the use of Mobile CAD view-only access via the web with appropriate permissions. Recieving resistance from our county IT. Looking for a list of others who may already being using web access to view CAD via mobile devices. Thanks "|"0"|"1"|"1" +"3702"|"30"|"2014-03-10 09:34:34"|"Re: Mobile CAD Viewer"|"Sanilac County has just gotten this program up and going. The local entities love it and it is saving calls to dispatch for run numbers and times. We have New World CAD."|"3701"|"1"|"1" +"3703"|"25"|"2014-03-10 10:20:06"|"Re: Mobile CAD Viewer"|"CCE is through the Sungard/OSSI OPS Center CAD-RMS interface"|"3701"|"1"|"1" +"3704"|"231"|"2014-03-10 11:20:21"|"Supervisor Promotional Processes"|"We will be promoting two supervisors in the near future. In looking through old discussion board posts, it appears I/O Solutions has been used for testing by at least one center with success. Has anyone used any other vendors? Also, is anyone doing anything different than a written test and interview as part of their promotional process?"|"0"|"1"|"1" +"3705"|"163"|"2014-03-10 11:59:33"|"Re: 911 Dispatcher Pre-Employment Skills Testing "|"I just received information that Clinton, Genesee, and Isabella counties use Criticall.http://criticall911.com/"|"3698"|"1"|"1" +"3706"|"44"|"2014-03-10 14:06:33"|"Re: employment psyc testing"|"Tracy,We also use Dr. Lamson in GR, Bluestone Psych."|"3677"|"1"|"1" +"3707"|"44"|"2014-03-10 14:08:19"|"Re: Policy and Procedure workshop"|"Barry County is still interested.Phyllis"|"3661"|"1"|"1" +"3708"|"181"|"2014-03-11 09:16:52"|"Re: 911 Dispatcher Pre-Employment Skills Testing "|"Bay County also uses Criticall...I believe Tuscola and Saginaw do, as well."|"3698"|"1"|"1" +"3709"|"181"|"2014-03-11 09:18:17"|"Re: Mobile CAD Viewer"|"We have New World CAD Enterprise and we also use a CADwebviewer. It is loaded on iPads for our fire depts and on MDTs for police. They all love it and it saves a million phone calls asking for times and location repeats."|"3701"|"1"|"1" +"3710"|"53"|"2014-03-11 15:56:30"|"SB636 Passes the House"|"The bill with some amendments passed the House this afternoon. Below is the link. http://www.legislature.mi.gov/%28S%2831jm3055jhtepn45cdrvkked%29%29/documents/2013-2014/billcurrentversion/Senate/PDF/2013-SCVBH-0636-8652.PDF"|"0"|"1"|"1" +"3711"|"106"|"2014-03-11 16:06:17"|"Re: SB636 Passes the House"|"Thank you Lisa for staying on top of this and representing our association!"|"3710"|"1"|"1" +"3712"|"5"|"2014-03-11 16:11:27"|"Re: 911 Dispatcher Pre-Employment Skills Testing "|"Grand Traverse also uses Criticall."|"3698"|"1"|"1" +"3713"|"145"|"2014-03-12 09:01:18"|"Re: SB636 Passes the House"|"Lisa, when I tried to go to the link you provided, it came back invalid."|"3710"|"1"|"1" +"3714"|"158"|"2014-03-12 09:04:29"|"Re: Mobile CAD Viewer"|"We use Visionair/Tritech's web based program (Inform) that allows PD users to access CAD, RMS and Jail. Their new version will let Fire also use it as it will allow us to separate out the PD and FD data. "|"3701"|"1"|"1" +"3715"|"53"|"2014-03-12 14:45:30"|"Head Count for April 4th MCDA Meeting"|"Please shoot me an email (lhall@midland911.org) if you plan on attending the meeting in Traverse City and having lunch. I have been so off on my count for lunch that I want to try to get a little closer this time. You can still have lunch if you don't get in for the head count before, I just want an estimate. I am still working on the location but it will be one of the local hotels, I hope to have that shored up by the end of the week. "|"0"|"1"|"1" +"3721"|"53"|"2014-03-13 09:46:50"|"April 4th Meeting Location"|"All- our meeting will be held at the Park Place Hotel in Traverse City. They are holding a block of rooms under MCDA for $75.00. (231) 946-5000"|"0"|"1"|"1" +"3717"|"53"|"2014-03-13 09:27:23"|"April 4th Meeting Location"|"All- our meeting will be held at the Park Place Hotel in Traverse City. They are holding a block of rooms under MCDA for $75.00. (231) 946-5000"|"0"|"1"|"1" +"3718"|"90"|"2014-03-13 09:34:38"|"Re: 911 Dispatcher Pre-Employment Skills Testing "|"Hillsdale County uses Criticall as well"|"3698"|"1"|"1" +"3719"|"64"|"2014-03-13 09:40:35"|"VIN Assist"|"Looking for VIN Assist program options. Is there other programs the dispatchers can use to identify vehicles. Thanks"|"0"|"1"|"1" +"3720"|"220"|"2014-03-13 09:46:26"|"PSTC Policy and procedure workshop"|"Public Safety Training Consultants has received approval from the SNC for this class.Isabella County Central Dispatch is tentatively scheduling the class for June 2, 3, and 4.Mark your calendars if you want to attend, more details will be coming in the near future."|"0"|"1"|"1" +"3722"|"163"|"2014-03-13 12:34:57"|"Re: 911 Dispatcher Pre-Employment Skills Testing "|"Thanks to everyone who replied! "|"3698"|"1"|"1" +"3723"|"233"|"2014-03-13 13:58:07"|"Re: 911 Dispatcher Pre-Employment Skills Testing "|"CCE also uses Criticall"|"3698"|"1"|"1" +"3724"|"53"|"2014-03-13 15:07:11"|"Re: SB636 Passes the House"|"This passed the Senate this afternoon. DeeAnn if you go to the main site there and do a search on the bill it should come up. "|"3710"|"1"|"1" +"3725"|"53"|"2014-03-14 15:07:28"|"Survive & Thrive Training Apr 17 & 18"|"VanBuren Co is hosting Jim Marshall's Survive & Thrive training on April 17 & 18. Please go to 911 Training Institute for further information and registration if interested. "|"0"|"1"|"1" +"3726"|"104"|"2014-03-17 13:44:42"|"Facebook"|"We are thinking setting up a Facebook page and would like any written guidance for those that are already established in this area. Please share any written guidance to tscott@co.montcalm.mi.us."|"0"|"1"|"1" +"3727"|"207"|"2014-03-19 07:52:43"|"Re: VIN Assist"|"If anyone does have something like the old VIN Assist, that would be great. We'd like to hear about it in Lapeer too."|"3719"|"1"|"1" +"3728"|"76"|"2014-03-19 14:12:21"|"Request from Wall Street Journal"|"Dear MCDA Members,Please see the request below that I received via e-mail this afternoon from a journalist at the Wall Street Journal who is doing a story on non-initialized phones and 911. If you could be so kind as to reply by close of business on Friday, March 21. Please send you repsonses directly to me and I will send them to him. Thanks! HMB ------------------------------------------------------------------------------------------------Hi Harriett,Good chatting with you briefly on the phone. Per our conversation, I’m writing a Wall Street Journal article on the problem of non-initialized cell phones being used to make non-emergency calls to the nation’s 911 response centers. I understand 911 managers in several states, including Michigan, have petitioned the FCC to remove the requirement that carriers be required to include 911 call access on non-initialized phones. I’d love to get some recent examples of this problem from your state’s 911 centers, as you suggested, and also hopefully some brief observations you might care to share on why the FCC needs to do something to address it. I can follow up with any other questions. Please ask the centers to just share any recent specific example of non-initialized calls, such as getting xxx number over an xxx-hour period from the same phone, and what they were wanting.My deadline is early next week.Many thanks again!JimJim CarltonThe Wall Street Journal201 California St., Suite 1100San Francisco, CA 94111415 765-6123-o415 235-3220-c415 956-0797-f@jimcarltonsf"|"0"|"1"|"1" +"3729"|"181"|"2014-03-19 14:19:27"|"Re: April 4th Meeting Location"|"Will the Google Hangout be an option again this time? "|"3721"|"1"|"1" +"3730"|"10"|"2014-03-21 12:57:36"|"Re: Supervisor Promotional Processes"|"Sorry to be so late responding - We also have a presentation portion that the supervisors must do. It is part of the interview, but they have to pre-plan it."|"3704"|"1"|"1" +"3731"|"10"|"2014-03-21 12:59:19"|"RFP Financial Services"|"Does anyone have a template for an RFP for financial services that you have used for your PSAP? We are looking at changing our vendor. I thought if there was already one created I would just use it as a template. cbartram@seresa.org. Thank you."|"0"|"1"|"1" +"3732"|"220"|"2014-03-24 12:08:59"|"Upcoming training"|"Isabella County Central Dispatch is hosting the following training seminars:1. Success Communications 40 hour Advanced Dispatch School: April 28-May 2 Register at http://successcommunicationsinc.com/Registration_Form.html$699 per person, #SCC200808A 2. Public Safety Training Consultants Policy and Procedure workshop: June 2-4Register at http://www.pstc911.com/Enroll_in_a_Class_2.html$399 per person, awaiting SNC #3. Public Safety Training Consultants “Spirit to Serve”: June 23Register at http://www.pstc911.com/Enroll_in_a_Class_2.html$159 per person, #PST201402B4. Public Safety Training Consultants “It’s your ship: Navigating 911 Leadership”: June 24Register at http://www.pstc911.com/Enroll_in_a_Class_2.html$159 per person, #PST201402A"|"0"|"1"|"1" +"3733"|"53"|"2014-03-24 15:02:53"|"Re: April 4th Meeting Location"|"Yes on Google Hangout. "|"3721"|"1"|"1" +"3734"|"53"|"2014-03-24 15:53:21"|"Meth Lab SOP"|"Anyone have a Meth Lab call type, SOP, etc? If so, could you share and send to me @ lhall@midland911.org"|"0"|"1"|"1" +"3735"|"177"|"2014-03-24 16:15:50"|"Re: Upcoming training"|"I plan on sending 1 Dispatcher to the 40 hour advance school on April 28th. Can anyone advise that is sending someone from the outside area which hotel you will be using. I think it would be a good experience to book many of the dispatchers at the same place so they have someone to hang out with if they are traveling alone."|"3732"|"1"|"1" +"3736"|"56"|"2014-03-25 09:48:44"|"Training in Hillsdale"|"Hillsdale County Central dispatch will be hosting Betsy Brantner Smith and her popular seminar \"The Love/Hate Relationship between Cops & Dispatchers\" April 8th, 2014. The class will be at 30 Monroe St. in Hillsdale for $75 per participant. Please register by calling (847)875-3620 or email kodonnell@pg-ti.com or online at www.regonline.com/Hillsdale."|"0"|"1"|"1" +"3737"|"181"|"2014-03-25 10:08:26"|"IT"|"Do you have an IT person assigned to your department? If you are an authority, do you contract with an outside IT? Do you contract with your county? Do you employ your own IT person?"|"0"|"1"|"1" +"3738"|"104"|"2014-03-25 10:23:30"|"Re: IT"|"We are an Authority, and we do not have a dedicated IT, though I would love to have one. We contract with the County, and while the amount is fixed, the level of support is not (i.e., if we need NO support some year, the fee remains the same, or if we need a lot of support, the fee does not increase.)"|"3737"|"1"|"1" +"3739"|"56"|"2014-03-25 11:21:26"|"Re: IT"|"We are not an Authority but we contract our IT. The County has IT Department that will assist us if we request them."|"3737"|"1"|"1" +"3740"|"38"|"2014-03-25 11:26:00"|"Re: IT"|"We are an Authority and have a two person in house I.T. staff."|"3737"|"1"|"1" +"3741"|"95"|"2014-03-25 11:54:09"|"Re: IT"|"Ottawa County 911 is an authority and we have a 3 person IT staff."|"3737"|"1"|"1" +"3742"|"101"|"2014-03-25 14:39:34"|"Re: Upcoming training"|"Doug - I am sending 2 people and they are staying at the Hampton InnJeri"|"3732"|"1"|"1" +"3743"|"32"|"2014-03-26 10:30:59"|"Re: IT"|"We are an Authority and we DO contract out our I.T. services. Same company services all MDT's for all law enforcement."|"3737"|"1"|"1" +"3744"|"53"|"2014-03-26 15:03:28"|"Re: IT"|"Authority. Have our own IT. We did contract it out in the past. Cheaper to hire him outright. "|"3737"|"1"|"1" +"3745"|"44"|"2014-03-28 12:17:29"|"Re: IT"|"Authority with one full-time dedicated IT person."|"3737"|"1"|"1" +"3746"|"94"|"2014-03-28 15:16:19"|"Re: IT"|"Authority with a dedicated IT"|"3737"|"1"|"1" +"3747"|"38"|"2014-03-29 20:26:22"|"Re: Head Count for April 4th MCDA Meeting"|"Ill be there Lisa. "|"3715"|"1"|"1" +"3748"|"76"|"2014-03-31 15:54:07"|"Survey of Location Accuracy"|"Dear PSAP Directors,Please see the message below from Jamie Barnett of the Find Me 911 Coalition. He has asked me to assist him with the distribution of the information on a survey the Coalition is conducting in reference to wireless location accuracy. Participation is completely voluntary, but your input will appreciated by the coalition. HMBMy name is Jamie Barnett, and I'm director of the Find Me 911 Coalition and former chief of the Public Safety and Homeland Security Bureau at the Federal Communications Commission (FCC), which oversees the FCC's efforts on 9-1-1 and e9-1-1. I'm writing to ask for about 8 minutes of your time today to take a short survey that will help the FCC get the information it needs to modernize and improve 9-1-1 location accuracy for wireless callers. As you may know, the FCC has proposed a rule that would require wireless carriers to provide accurate location information for all wireless 9-1-1 callers, including the indoor callers PSAPs often have trouble finding, but they need more information from PSAP leaders like you. This brief survey will help the FCC understand the scope and nature of the location accuracy problem, so we can ensure the rule they adopt meets the needs of your PSAP and your community.The survey should only take a few minutes, and you can find it here: http://www.surveygizmo.com/s3/1586622/PSAP-Survey I know your time is valuable, and I appreciate your help in this important matter. If you don't have time to take the survey yourself today, please share it with a colleague at your PSAP and ask him or her to do so. If you take the survey, we'll be sure to share the final results with you, so you can see how your experience compares with your PSAP colleagues around the country. We'll also keep you informed of the FCC's progress as it works toward a rule to improve wireless 9-1-1 location accuracy.Thank you again for your assistance and for everything you do to protect your community. - JamieJamie Barnett, Rear Admiral (Ret.) | Director, Find Me 911 Coalition | findme911.org"|"0"|"1"|"1" +"3749"|"145"|"2014-03-31 16:00:09"|"Re: Task Overload Survey"|"Good Afternoon all!We are still looking for more responses to our survey. If you haven't taken it, here is the link: https://www.surveymonkey.com/s/6HCY52V BTW, Michigan has the most responses so far! Thank you to all that took the survey!!Dee Ann"|"3640"|"1"|"1" +"3750"|"220"|"2014-04-01 08:30:33"|"Re: IT"|"Not an authority. I am the IT staff, however we are able to utilize the county IT staff if needed."|"3737"|"1"|"1" +"3751"|"220"|"2014-04-01 08:32:00"|"Re: Upcoming training"|"Doug, I can provide a list of hotels in the area, if needed. My personal recommendation is the Hampton Inn. "|"3732"|"1"|"1" +"3752"|"53"|"2014-04-01 13:02:05"|"4-4-14 MCDA Meeting"|"The February minutes and April agenda have both been posted on the website. A reminder that Google chat will be available if you are unable to attend in person and I will post the meeting password, etc the morning of the meeting. "|"0"|"1"|"1" +"3753"|"177"|"2014-04-01 13:06:17"|"Re: Upcoming training"|"Thanks for your reply. Dave"|"3732"|"1"|"1" +"3754"|"177"|"2014-04-01 13:07:37"|"Re: IT"|"We are not an authority and we use the county I.T. for our needs."|"3737"|"1"|"1" +"3755"|"163"|"2014-04-02 16:38:03"|"Re: Social Media"|"I am also looking into Social Media. Could you please send a copy of that policy to me as well...pbattinkoff@shiawassee.net"|"3594"|"1"|"1" +"3756"|"220"|"2014-04-03 13:33:52"|"DeWolf CTO class"|"Isabella County Central Dispatch is hosting DeWolf and Associates Communication Training Officer class. The class will be held at Isabella County Central Dispatch May 12-16 2014. Information and registration information can be found at http://dewolffto.com/"|"0"|"1"|"1" +"3757"|"134"|"2014-04-03 13:52:31"|"Policy Board By-Laws"|"Am seeking a copy of a current policy board (Not Authority Board) by-law that I can use to update a current version.uribej@stjosephcountymi.org"|"0"|"1"|"1" +"3758"|"134"|"2014-04-03 13:52:40"|"Policy Board By-Laws"|"Am seeking a copy of a current policy board (Not Authority Board) by-law that we can use to update a current version.uribej@stjosephcountymi.org"|"0"|"1"|"1" +"3759"|"181"|"2014-04-03 14:19:16"|"Re: IT"|"Thanks, everyone!"|"3737"|"1"|"1" +"3760"|"53"|"2014-04-04 09:11:56"|"Google Hangout for Meeting"|"https://plus.google.com/hangouts/_/7acpim6av3rrqhle69uv0k3kt0?hl=en"|"0"|"1"|"1" +"3761"|"53"|"2014-04-04 09:20:45"|"Google Hangout for Meeting"|"https://plus.google.com/hangouts/_/7acpim6av3rrqhle69uv0k3kt0?hl=en"|"0"|"1"|"1" +"3762"|"53"|"2014-04-04 09:36:23"|"Meeting Agenda Amendments"|"For those of you Googling in... Our presentation will be Mel on 911 Goes to Washington not MDOT and 2 items to add under Executive Board 1- PSA's and 2 - 911 Wellness Foundation"|"0"|"1"|"1" +"3763"|"101"|"2014-04-04 11:54:16"|"Wreckers"|"I remember many of you saying you were out of the wrecker rotation business. Can I get information for you all on who is still keeping a rotation list along with a copy of your policy as well as those who don't. If you don't who is in charge of the rotation and a copy of their policy. Feel free to email me @ tapperje@vbco.org"|"0"|"1"|"1" +"3764"|"27"|"2014-04-07 16:00:28"|"Training Announcements in Clinton County"|"911 Training Institute is offering the following courses at Clinton County Central Dispatch. May 7 & 8 - Building 911 LifeBridges to Suicidal CallersSt. John's, MI May 9 -Managing Domestic Violence Calls St. John's, MITo register go to www.911training.net"|"0"|"1"|"1" +"3765"|"44"|"2014-04-08 12:00:29"|"MW800 Motorola Mobile Data Computers"|"If anyone is still using the MW800's I have have several monitors, keyboards, hard drives, and modems that I will sell really cheap. I also have several Gamber Johnson mounts.email me if your interested fullerp@barry911.org"|"0"|"1"|"1" +"3766"|"163"|"2014-04-10 15:06:51"|"Social Networking / Facebook etc..."|"Does anyone have a policy on personal webpage use. What is and is not allowed especially regarding post about your department and it's employees?If so, please e-mail a copy to:pbattinkoff@shiawassee.net"|"0"|"1"|"1" +"3767"|"163"|"2014-04-10 15:10:21"|"Use of personal electronics on duty"|"Does anyone have a policy on the use of personal electronics while on duty and in the Center? If so, please e-mail a copy to:pbattinkoff@shiawassee.net"|"0"|"1"|"1" +"3768"|"181"|"2014-04-10 15:15:53"|"Re: Use of personal electronics on duty"|"I've sent you copies of our Social Media Policy and our Personal Communications Device policy. Let me know if you have any questions."|"3767"|"1"|"1" +"3769"|"181"|"2014-04-10 15:17:16"|"SOPs"|"Is it possible to have an SOP sharing tab? It seems that we are asking for the same policies over and over. "|"0"|"1"|"1" +"3771"|"53"|"2014-04-10 16:00:37"|"Re: SOPs"|"If folks want an SOP posted for sharing, they can send it to us and we'll get it posted in the documents tab. "|"3769"|"1"|"1" +"3772"|"53"|"2014-04-11 09:14:20"|"Wireless E911 Location Accuracy Proposed Rule"|"If you are interested in posting comments on the FCC proposed rule for wireless E911 location accuracy which I encourage. Here is the link and instructions:Go to the below link:http://www.regulations.gov/#!documentDetail;D=FCC-2014-0102-0001.Click the blue “Comment Now” button in the upper right corner.Enter your comment in the space provided. (Be sure to tell them you work in a PSAP.)Enter your contact information.Click the \"Submit\" button. You will have an opportunity to review what you wrote.Once final, select \"Confirm\" and click the \"Submit\" button again."|"0"|"1"|"1" +"3773"|"53"|"2014-04-11 09:27:31"|"911 Wellness Foundation"|"At the last meeting I mentioned that Jim Marshall has requested that MCDA consider signing a letter expressing support of the 911 Wellness Foundation. He would like us to enter into an alliance of sorts. He is seeking to provide PSAP's with an easy resource to assist us the requirements listed in the NENA standard on Acute/Traumatic and Chronic Stress for creating stress management programs for our employees. Here is a link to a couple of videos:https://www.youtube.com/watch?v=JdluBMyEVRIhttps://www.youtube.com/watch?v=UjxSyIZ3Xzo"|"0"|"1"|"1" +"3774"|"231"|"2014-04-11 10:11:29"|"Mayday Procedures"|"We are looking for copies of fire scene mayday procedures, particularly ones that apply to multiple fire agencies. We are working toward all our fire agencies training to and following the same procedure."|"0"|"1"|"1" +"3775"|"38"|"2014-04-11 10:56:05"|"Re: MW800 Motorola Mobile Data Computers"|"And I'll throw about 300 more into the pile..."|"3765"|"1"|"1" +"3776"|"197"|"2014-04-11 14:46:26"|"Re: Mayday Procedures"|"John, I sent you what we use in Kent County via email. -Matt"|"3774"|"1"|"1" +"3777"|"235"|"2014-04-15 02:05:48"|"Training in Clare County"|"911 Training Institute is offering the following courses: Managing Domestic Violence Calls, June 3, 2014 and Building 911 LifeBridges to Suicidal Callers, June 4 & 5. To register go to www.911training.net They will be listed there shortly. Classes will be held at the Clare Co Transit Building in the conference room, 1473 Transportation Dr, Harrison."|"0"|"1"|"1" +"3778"|"95"|"2014-04-16 09:34:38"|"Swatting"|"Yesterday at 15:55 hours we were hit with one of these type of malicious calls through Zeeland PD. Chief Olney received a call reporting 2 armed men wearing ski masks had entered a residence and caller heard shots fired and screaming. After deploying several law enforcement agencies to the reported location, the residence in Zeeland was entered and it was determined to be a hoax. We will be working with Chief Olney to provide any assistance we can to get to the bottom of the incident.Dispatch and law enforcement handled the incident well with the limited information we had. It was determined that the phone number of the caller is registered in California and probably not traceable. FYI Tim Smith"|"0"|"1"|"1" +"3779"|"198"|"2014-04-22 15:39:15"|"Training In West Bloomfield Twp"|"911 Training Institute is offering 2 sessions of the following 2 Day Course:Survive & Thrive Comprehensive Stress Resilience TrainingHosted by the West Bloomfield Twp. Police on June 9th & 10th and June 11th & 12th (8:30am to 5:30pm)To register, please go to www.911training.netCourses will be in the West Bloomfield Twp Police Training room, 4530 Walnut Lake Rd., West Bloomfield, 48325"|"0"|"1"|"1" +"3781"|"239"|"2014-04-22 16:28:21"|"Re: Policy and Procedure workshop"|"Livingston County would be interested."|"3661"|"1"|"1" +"3782"|"94"|"2014-04-24 17:32:18"|"Policy for transfering calls to another center"|"If you have a policy on transferring 911 calls from one center to another could you email or fax me a copy? lsmalla@mcd911.org or 231-796-4205 thanks"|"0"|"1"|"1" +"3783"|"188"|"2014-04-25 08:20:18"|"Re: Swatting"|"Have you or anyone else had anymore trouble with these calls?"|"3778"|"1"|"1" +"3784"|"53"|"2014-04-25 15:22:36"|"Pharmacy & Cell Phone B&E's"|"The Central Michigan Chief's Association met today and they discussed the rash of B&E's to Pharmacies and Cell Phone Stores as of late. It appears when they hit they move from one county to another in the same evening/morning. They discussed alerting surrounding counties when a pharmacy or store is hit so they can be on the look out. You may hear a request for a LEIN broadcast to be put out or you may receive this information. Please pass on to your dispatchers. "|"0"|"1"|"1" +"3785"|"220"|"2014-04-28 14:37:13"|"Position vacancy"|"Isabella County Central Dispatch is hiring! For application and job description, go to http://www.isabellacounty.org/2013-08-20-17-33-50/employeement-opportunities"|"0"|"1"|"1" +"3787"|"53"|"2014-04-30 14:01:35"|"Michigan NENA Conference"|"If you have not yet made your hotel reservations for the Michigan NENA Conference TODAY is the last day to reserve at the $107 rate. After today it raises to $165."|"0"|"1"|"1" +"3788"|"239"|"2014-05-02 10:54:59"|"PSAP Hiring Best Practices Survey"|"A survey has been developed at my center, Livingston 911 to look at Michigan PSAP hiring practices. If you could take a few minutes to answer a 10 question survey regarding per-employment processes your center uses, I would appreciate the feedback. I will provide survey results at the end of the survey (5/31/14). Thank youhttps://www.surveymonkey.com/s/FVXF2KF"|"0"|"1"|"1" +"3792"|"53"|"2014-05-05 16:08:37"|"June 6th MCDA Meeting"|"Date Correction: Just a reminder that our June 6th meeting will be held at the Double Tree in Bay City. There is a block of rooms reserved for $75.00 a night, just mention MCDA and ask for the government rate. "|"0"|"1"|"1" +"3790"|"53"|"2014-05-05 13:43:18"|"Job Posting - Ogemaw"|"The County of Ogemaw is seeking applicants for its 911/Emergency Management Director position. The posting can be located under the job postings tab. "|"0"|"1"|"1" +"3791"|"53"|"2014-05-05 13:44:14"|"FIRETRAX"|"Anyone have a fire department using Firetrax equipment? I have some parts and pieces I'm looking to give away. "|"0"|"1"|"1" +"3793"|"53"|"2014-05-06 13:57:40"|"Muskegon Director Opening"|"Muskegon County Central Dispatch Executive Director The current executive director is retiring at the end of May. The Board of Directors is seeking applicants interested in applying for this position. For those interested, please send a cover letter, resume, and at least three references to Dennis Stepke at mjeske@cityofnorthmuskegon.com or if you wish to receive more information about the position, please send an e-mail request to Dennis Stepke at the preceding e-mail address. Closing dates for Resumes May 30, 2014."|"0"|"1"|"1" +"3794"|"73"|"2014-05-06 14:47:56"|"Muskegon Central Dispatch 911 Director retiring"|"Well it is official as my Board of Directors placed the job posting on this site. I am retiring from Muskegon Central Dispatch 9-1-1 effective May 30, 2014. I am sorry to say I didn't find the time to get to know all of you better than I did but things have always been extremely busy and we have attended functions when we could. I appreciate your being there when needed though as a great source of information. My Operations Manager Shawn Grabinski has been appointed Interim Director and I am confident that she has the necessary skill set that our public safety leaders have come to trust when the final appointment is made. I started at the bottom 29 1/2 years ago and it's been a great career. I want to spend some time with my wife who is ill and can no longer work. I am glad to say that I am able to go out on top feeling I made a difference while I was here. Thanks again for all that you do! David McCastle "|"0"|"1"|"1" +"3795"|"70"|"2014-05-06 14:54:49"|"Re: Muskegon Central Dispatch 911 Director retirin"|"Dave, Congrats to you on your great career. You have made and will continue to make a difference, never count yourself out. Family is the most important issue, we wish you and your family well in your retirement, stay safe."|"3794"|"1"|"1" +"3796"|"133"|"2014-05-06 15:10:00"|"Re: Muskegon Central Dispatch 911 Director retirin"|"Dave - Congratulations! The citizens of Muskegon County have been very fortunate for the last 29 1/2 years!! I wish you the best of luck and enjoy your time with the family. You definitely deserve it."|"3794"|"1"|"1" +"3797"|"155"|"2014-05-06 15:10:51"|"Re: Muskegon Central Dispatch 911 Director retirin"|"Congratulations Dave! You deserve this time to spend with your family. Thank you for your contributions to 9-1-1 in Michigan!"|"3794"|"1"|"1" +"3798"|"32"|"2014-05-07 08:44:05"|"911 Surcharge Renewal"|"I am happy to report that our Surcharge Renewal was approved for 5 years in Gratiot County.Mark"|"0"|"1"|"1" +"3799"|"143"|"2014-05-07 08:46:58"|"Re: 911 Surcharge Renewal"|"Congrats! "|"3798"|"1"|"1" +"3800"|"106"|"2014-05-07 08:48:33"|"Re: Muskegon Central Dispatch 911 Director retirin"|"Congratulations Dave"|"3794"|"1"|"1" +"3801"|"155"|"2014-05-07 08:51:54"|"Re: 911 Surcharge Renewal"|"Good job Mark and Gratiot Co!"|"3798"|"1"|"1" +"3802"|"64"|"2014-05-07 09:11:10"|"Re: 911 Surcharge Renewal"|"Congratulations...we'll need to talk....Benzie Co surcharge renewal on the ballot in August"|"3798"|"1"|"1" +"3803"|"90"|"2014-05-07 09:15:55"|"Re: 911 Surcharge Renewal"|"Congratulations sir! That is indeed good news. Keep up the good work."|"3798"|"1"|"1" +"3804"|"70"|"2014-05-07 09:20:59"|"Re: 911 Surcharge Renewal"|"CONGRATS "|"3798"|"1"|"1" +"3805"|"163"|"2014-05-07 12:55:14"|"Job Posting-Shiawassee County"|"We have an opening for a full-time Dispatcher. Please pass the word!Anyone interested should send a cover letter and resume to:Shiawassee Central DispatchLt. Pamela A Battinkoff201 E McArthur St. Corunna, Mi. 48817orpbattinkoff@shiawassee.net"|"0"|"1"|"1" +"3806"|"212"|"2014-05-07 13:49:36"|"Can and can't do's of ballot proposals"|"Anyone have guidance on what you can and cannot do on and off the clock whilst speaking to others about a ballot issue for your agency? We're planning on hosting public meetings at libraries and I'm wondering if I can work on the presentation during company time, and whether I may give presentations during company time. I'm aware I cannot present in a way that tries to sway voters either way and must stick to a more educational approach. Beyond that I'm not sure. Ray"|"0"|"1"|"1" +"3807"|"5"|"2014-05-07 14:01:13"|"Re: Muskegon Central Dispatch 911 Director retirin"|"Dave, Thank you for all of your years of hard work and dedication. It's wonderful that you will now be able to concentrate on enjoying time with your family. Congratulations!"|"3794"|"1"|"1" +"3808"|"25"|"2014-05-07 14:30:09"|"Re: Muskegon Central Dispatch 911 Director retirin"|"Congrats Dave. Enjoy the next chapter in your book. Nice timing to get your Summer off to relax. Have fun and enjoy yourself."|"3794"|"1"|"1" +"3809"|"32"|"2014-05-07 14:30:19"|"Re: Can and can"|"Ray- I just finished speaking to about (15) different groups-twp meetings-city councils-senior groups and general public during and after my normal work hrs. some evening meetings. I used power point & fliers. It should be informational only without saying vote yes. If I can help you..just let me know. Good Luck- Mark"|"3806"|"1"|"1" +"3810"|"220"|"2014-05-07 14:44:34"|"PSTC Policy and Procedure workshop"|"Isabella County is hosting the PSTC Policy and Procedure workshop June 2-5. Several of you had expressed interest in attending, I just wanted to throw out a reminder about this class. At this time, we are in danger of having to cancel the class due to low registration. This is the only time that PSTC will offer this class in Michigan this year. If you are interested, you can register on their website http://www.pstc911.com/Enroll_in_a_Class_2.htmlThanks! Rob"|"0"|"1"|"1" +"3811"|"64"|"2014-05-07 14:50:28"|"Re: PSTC Policy and Procedure workshop"|"I signed up - really need it to fill up"|"3810"|"1"|"1" +"3812"|"104"|"2014-05-07 15:36:01"|"Surcharge Renewal - Montcalm"|"Oh Happy Day!!! 5-yr Surcharge renewal passed by almost 50%. Glad to have that hurdle behind me.Tim"|"0"|"1"|"1" +"3813"|"155"|"2014-05-07 15:42:43"|"Re: Surcharge Renewal - Montcalm"|"Congratulations Tim and Montcalm Co!"|"3812"|"1"|"1" +"3814"|"70"|"2014-05-07 15:43:30"|"Re: Surcharge Renewal - Montcalm"|"congrats tim"|"3812"|"1"|"1" +"3815"|"80"|"2014-05-07 16:25:44"|"Re: Surcharge Renewal - Montcalm"|"great news."|"3812"|"1"|"1" +"3816"|"32"|"2014-05-07 17:04:57"|"Re: Surcharge Renewal - Montcalm"|"Congratulations Tim..Job well done!!"|"3812"|"1"|"1" +"3817"|"143"|"2014-05-07 17:34:09"|"Re: Surcharge Renewal - Montcalm"|"Congrats!! "|"3812"|"1"|"1" +"3818"|"90"|"2014-05-08 08:14:42"|"Re: Can and can"|"Ray - Mark is right on target. We were successful in our vote last year too. Remain neutral but focus on the facts about how important 9-1-1 service is, how the funds are used to provide that service,if there are necessary radio or computer upgrades, mention those and any \"heartwarming\" stories about successful 911 calls by kids are always good too. Let us know if we can help. Good Luck!"|"3806"|"1"|"1" +"3819"|"90"|"2014-05-08 08:21:27"|"Re: Surcharge Renewal - Montcalm"|"Congratulations! Now you can relax (a little), until next time!"|"3812"|"1"|"1" +"3820"|"197"|"2014-05-08 08:48:46"|"Re: Muskegon Central Dispatch 911 Director retirin"|"Congrats, Dave! I hope you have a long and happy retirement. Thanks for all you have done for Muskegon Central over the years. "|"3794"|"1"|"1" +"3821"|"74"|"2014-05-08 15:36:25"|"Re: PSTC Policy and Procedure workshop"|"Saginaw County 9-1-1 has two supervisors registered. When we called today to check on the possible cancellation, they advised the class will hold 24 people and they currently have 22 registered so it is a go."|"3810"|"1"|"1" +"3822"|"188"|"2014-05-11 04:16:48"|"Re: Muskegon Central Dispatch 911 Director retirin"|"Congratulations and enjoy your retirement!"|"3794"|"1"|"1" +"3823"|"188"|"2014-05-11 04:36:50"|"Re: PSAP Hiring Best Practices Survey"|"I tried to go to this survey and it keeps telling me it can't be found. I even copied and pasted the info you gave so I was sure I didn't make a mistake."|"3788"|"1"|"1" +"3824"|"102"|"2014-05-13 15:20:49"|"Wonderlic "|"Any of you using the Wonderlic Test as part of your hiring process? Good...bad? Thanks, Jason Torrey - GT County"|"0"|"1"|"1" +"3825"|"53"|"2014-05-15 11:42:24"|"TUSCOLA SUPERVISOR JOB OPENING"|"Tuscola County Central Dispatch is accepting applications for a full time Central Dispatch 9-1-1 Supervisor position. See the Job Posting tab for further information. "|"0"|"1"|"1" +"3826"|"220"|"2014-05-15 16:40:53"|"Re: PSTC Policy and Procedure workshop"|"Yes, the class is a go. Thanks to all that registered!"|"3810"|"1"|"1" +"3827"|"163"|"2014-05-16 10:11:42"|"Smart911"|"Could the departments that already have Smart911 e-mail me. I am trying to get my board to approve it. They want to know how it is working for other agencies and what percentage of the citizens have signed up for it. I would appreciate the help!pbattinkoff@shiawassee.net"|"0"|"1"|"1" +"3828"|"20"|"2014-05-16 11:09:58"|"Re: Smart911"|"I would love the same information. I have not fully decided if Smart911 is the right thing for my county after a colleague introduced it to me. Seeing how it has been implemented in other areas and the buy-in from the public would be helpful in formulating a more solid opinion. jludwig@allegancounty.org"|"3827"|"1"|"1" +"3829"|"232"|"2014-05-20 11:04:25"|"Dispatcher Interview Questions"|"Looking for sample interview questions you may ask for a dispatcher position. Newaygo Co will be interviewing for a part-time spot next week. Please email to cyndiem@co.newaygo.mi.us. Thanks! - Cyndie Miller"|"0"|"1"|"1" +"3830"|"38"|"2014-05-20 14:18:29"|"Re: Dispatcher Interview Questions"|"Coming to you via email.. Lloyd"|"3829"|"1"|"1" +"3831"|"62"|"2014-05-21 08:22:08"|"Re: Dispatcher Interview Questions"|"Just sent you what we use in Tuscola."|"3829"|"1"|"1" +"3832"|"53"|"2014-05-21 09:37:49"|"Presentation @ June 6 MCDA Meeting"|"All- there will be speaker at the start of the meeting providing a presentation on the OK 2 SAY program for 15-20 minutes. https://www.michigan.gov/snyder/0,4668,7-277--318153--,00.html"|"0"|"1"|"1" +"3833"|"133"|"2014-05-21 09:53:02"|"Re: Surcharge Renewal - Montcalm"|"Sorry it's not very timely but CONGRATS!!!"|"3812"|"1"|"1" +"3834"|"53"|"2014-05-21 11:35:42"|"City of Westland Dispatcher Opening"|"A job posting has been placed under the job postings tab for the City of Westland. "|"0"|"1"|"1" +"3835"|"73"|"2014-05-22 08:48:58"|"CF 29's free to good home"|"We have about 90 Panasonic CF29's which are the tough book models. They have windows XP, operating system reinstalled to factory setting, touch screens, 1.5 GB ram, 40 GB hard drive and Wifi cards. As is we upgraded. You pick up. If interested call 231-332-6600 for Bill. Didn't use items for sale section as they are FREE."|"0"|"1"|"1" +"3836"|"53"|"2014-05-22 09:51:02"|"June 6th MCDA Meeting Agenda"|"The agenda and last meeting minutes have been posted. "|"0"|"1"|"1" +"3837"|"104"|"2014-05-22 11:01:27"|"Frontier/Cassidian 911 Phone Switch"|"Has anyone had a 911 phone switch installed by Frontier/Cassidian in the last couple years? If so, I am looking for any type of handout spelling the benefits of this type upgrade.Email to tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"3838"|"188"|"2014-05-28 10:00:00"|"Re: Dispatcher Interview Questions"|"I would be interested in seeing your dispatcher interview questions please. If possible, email to dwormwood@menomineeco.com Thanks!"|"3829"|"1"|"1" +"3839"|"70"|"2014-05-29 12:51:00"|"PETE BAKER PHONE SYSTEMS"|"We have the old Pete Baker phone system, computer, dot matrix printer, several phones, and speed dial. If you would like it, it is yours to pick up. Please contact me by Friday, June 6th or it is gone. 810-667-0217 ext 3 or Jeff Satkowski at ext 4"|"0"|"1"|"1" +"3840"|"148"|"2014-05-29 14:58:04"|"Bob Klenk Retirement"|"We will be having a luncheon celebration for Bob on Thursday June 5, 2014 from 12pm - approx 2pm at the Tuscola Co. Tech Center 1401 Cleaver Rd Caro, MI 48723. Please come join us in thanking him for all that he has done for us. Any questions feel free to contact me."|"0"|"1"|"1" +"3841"|"188"|"2014-05-30 10:46:10"|"Re: Bob Klenk Retirement"|"Congratulations Bob! I hope you enjoy your retirement. I can't wait for my day to come."|"3840"|"1"|"1" +"3842"|"181"|"2014-06-03 11:28:37"|"June 6th MCDA meeting"|"If anyone is staying the night before at the DoubleTree and is interested in meeting up for dinner on Thursday, shoot me a text. 989-992-8360 MichelleThis means you, Mrs. Dixon. :)"|"0"|"1"|"1" +"3843"|"163"|"2014-06-03 11:45:14"|"Re: Job Posting-Shiawassee County"|"We have now filled this position!Thanks!"|"3805"|"1"|"1" +"3845"|"94"|"2014-06-03 14:29:13"|"7/31 Training is in Sault Ste. Marie!"|"The training is in SS Marie for the James Marshall Stress Resilience for 911 Directors. And I still need more people signed up! Its being held at the Kewadin Casino Conference Center. The sign up sheet is under the training tab or you can email me and I'll send you one. "|"0"|"1"|"1" +"3846"|"232"|"2014-06-04 11:55:50"|"Kewadin Room Availablity for 07/30 & 07/31"|"I just called for reservations - there are only 3 rooms with 2 queen beds, and 2 rooms with one king bed left at the conference center. FYI."|"0"|"1"|"1" +"3847"|"155"|"2014-06-05 15:25:24"|"Web Conference for tomorrow's meeting?"|"Just wondering if the Google Hangout option was going to be available to tomorrow's meeting?"|"0"|"1"|"1" +"3848"|"94"|"2014-06-05 15:52:11"|"Re: Web Conference for tomorrow"|"Yes - My understanding is that Carl is planning to be there to run the Video Hangout. "|"3847"|"1"|"1" +"3849"|"94"|"2014-06-05 15:54:19"|"7/31 SSM training is SNC APPROVED!"|"Stress Resilience for 911 Directors has been approved for SNC fundsMCI 201406A Please sign up and join us!Regular meeting is Friday at 10 am following training. "|"0"|"1"|"1" +"3850"|"94"|"2014-06-05 15:56:20"|"Re: Kewadin Room Availablity for 07/30 & 07/31"|"SSM in August is a happening place! "|"3846"|"1"|"1" +"3851"|"53"|"2014-06-06 09:13:29"|"MCDA Google Hangout"|"Here is the URL for today's Google Hnagout.https://plus.google.com/hangouts/_/g27vjxmew67frchocvfslenitma?hl=en"|"0"|"1"|"1" +"3853"|"5"|"2014-06-09 12:02:29"|"Can Tower Revenue Jeopardize Tax Exempt Status?"|"This is a concern that was brought to our County Administrator recently when we were discussing renting commercial space out on a tower. Has anyone ever heard this?"|"0"|"1"|"1" +"3854"|"38"|"2014-06-09 12:22:47"|"Re: Can Tower Revenue Jeopardize Tax Exempt Status"|"Although we do not do it, I have heard of many who do. We have had several towers built free by tower companies on land we provide. We get as much space as we need and they rent out the rest to cellular. That is about the same as your issue isn't it?"|"3853"|"1"|"1" +"3855"|"70"|"2014-06-09 12:53:55"|"Re: Can Tower Revenue Jeopardize Tax Exempt Status"|"Lapeer County Central has rented out space on our tower to Sprint for many years, we are tax exempt still."|"3853"|"1"|"1" +"3856"|"70"|"2014-06-09 12:54:55"|"Lift assist for ambulances"|"do you send an ambulance or just First Responders when they are available? Any help would be appreciated"|"0"|"1"|"1" +"3857"|"181"|"2014-06-09 12:58:03"|"Re: Lift assist for ambulances"|"In certain townships, only rescue responds to lift assists..in others, both ambulance and rescue respond."|"3856"|"1"|"1" +"3858"|"58"|"2014-06-09 12:59:50"|"Re: Lift assist for ambulances"|"We send an EMS agency to these, in the more rual areas we start a transport with the MFR, in the City of Marquette we send just the MFR, which is the City Fire Dept."|"3856"|"1"|"1" +"3859"|"188"|"2014-06-09 13:01:11"|"Re: Kewadin Room Availablity for 07/30 & 07/31"|"There have been more rooms added to the block thanks to Chippewa County. We have more rooms, so now we need more students"|"3846"|"1"|"1" +"3860"|"106"|"2014-06-09 13:02:50"|"Re: Lift assist for ambulances"|"In Ionia County we send EMS. In a couple of townships we also send MFR per their local SOP. If the ambulance needs additional manpower we send MFR (like if I fell down - it would take more than a couple of medics to lift me back into my chair)"|"3856"|"1"|"1" +"3861"|"104"|"2014-06-09 13:04:40"|"Re: Lift assist for ambulances"|"Normally an ambulance is sent, but under certain circumstances (i.e., ambulance availability) a Rescue might go."|"3856"|"1"|"1" +"3862"|"170"|"2014-06-09 13:04:42"|"Re: Lift assist for ambulances"|"Vic, we dispatch fire rescue to lift assists with one exception. That being one of our township FD do not run medicals, a result of not renewing their EMT license. In that township we dispatch an ambulance."|"3856"|"1"|"1" +"3863"|"193"|"2014-06-09 13:29:19"|"Re: Lift assist for ambulances"|"We (Roscommon Co) process all lift assist through EMD Protocol and send EMS under the nature code of Short Fall less than 6 feet. Fire Dept.(s) are paged if EMS needs additional help once on scene."|"3856"|"1"|"1" +"3864"|"148"|"2014-06-09 15:34:26"|"Re: Lift assist for ambulances"|"Tuscola County dispatched EMS to all lift assists. We only have 3 MFR's in our county and if the call is in one of these areas we also dispatch MFR along with EMS. Once MFR is on scene and determines no injury or transport need they can cancel EMS. "|"3856"|"1"|"1" +"3865"|"64"|"2014-06-09 16:08:16"|"Re: Lift assist for ambulances"|"Vic, Benzie Co sends EMS and fire department. First one there will normally call the other one off unless additioanl manpower is needed."|"3856"|"1"|"1" +"3866"|"178"|"2014-06-11 09:44:23"|"LEIN entry for MSP units"|"Issue We have multiple MSP units that patrol in St Clair COunty. These units will handle calls for service dispatch by us.The MSP units will ask us to enter their missings persons, aban autos or other lein entry requests except warrants. Not sure that is is the best practice are there any other centers having this issue and are you entering their requests? Thanks!"|"0"|"1"|"1" +"3867"|"178"|"2014-06-11 09:45:48"|"Re: Lift assist for ambulances"|"We send EMS non-emergency. EMS will request first repsonders to assist if needed."|"3856"|"1"|"1" +"3868"|"177"|"2014-06-11 09:53:06"|"Re: LEIN entry for MSP units"|"In Lenawee, we hold warrants for MSP that are from our court only. MSP normally does all LEIN entries of their own, but in rare circumstances we do entries of Abans or conditional bonds. This would usually be on nights or weekends. They have an entry person who works during business hours."|"3866"|"1"|"1" +"3869"|"177"|"2014-06-11 09:56:44"|"EMS Staging"|"Does anyone have a policy on EMS staging that they could share with me? I am looking for the best practice on this. In particular, I am looking for staging on suicidal subjects or assault victims or anything where Law Enforcement is being sent on a police matter. Thank you "|"0"|"1"|"1" +"3870"|"170"|"2014-06-11 10:02:08"|"Re: LEIN entry for MSP units"|"Tim, in Monroe we do not do LEIN entries for MSP. And we dispatch MSP to calls as well. We do after hours confirmations when their ORI is re-directed to us."|"3866"|"1"|"1" +"3871"|"101"|"2014-06-11 10:04:14"|"Re: LEIN entry for MSP units"|"Van Buren County is the records holder for MSP 51 LEIN. Minor issues that crop up, nothing that hasn't been worked out."|"3866"|"1"|"1" +"3872"|"104"|"2014-06-11 10:05:08"|"Re: EMS Staging"|"I will send you the two SOPs I have. Feel free to plagiarize. "|"3869"|"1"|"1" +"3873"|"181"|"2014-06-11 10:20:58"|"Re: EMS Staging"|"I'm interested in a copy, as well. Michelle"|"3869"|"1"|"1" +"3874"|"177"|"2014-06-11 10:22:06"|"Re: EMS Staging"|"Thanks Tim!"|"3869"|"1"|"1" +"3875"|"53"|"2014-06-11 10:23:50"|"Re: LEIN entry for MSP units"|"If you do enter items for them, make sure you have the ORI agreements in place to do so. "|"3866"|"1"|"1" +"3876"|"148"|"2014-06-11 10:36:00"|"Re: LEIN entry for MSP units"|"Tuscola County does not do LEIN entries for MSP. They enter all their own items."|"3866"|"1"|"1" +"3877"|"94"|"2014-06-11 13:49:41"|"Re: Kewadin Room Availablity for 07/30 & 07/31"|"Tim McKee got more rooms made available for us, and he is working on a dinner cruise through the locks on Thursday night. We hope to see you in SSM at the end of July!! "|"3846"|"1"|"1" +"3878"|"188"|"2014-06-11 18:48:39"|"Re: LEIN entry for MSP units"|"We occasionally make entries for Troopers. We do have the agreement. We don't hold any records or warrants for them. Happens less now that Stephenson closed. We have less road coverage from the state."|"3866"|"1"|"1" +"3879"|"188"|"2014-06-11 18:50:04"|"Re: EMS Staging"|"I would be interested also. Thanks!"|"3869"|"1"|"1" +"3880"|"188"|"2014-06-11 18:51:18"|"Re: Lift assist for ambulances"|"We send EMS. If they need more help they ask for Fire"|"3856"|"1"|"1" +"3881"|"94"|"2014-06-12 16:49:09"|"Director’s Seminar October 1 & 2, 2014"|"10-1 PS Communications Staffing and Retention SNC# APCO200911B10-2 Stop Workplace DramaSNC# ICA201402ABoth classes $399 see flyer for individual class prices.10-3 MeetingLake Michigan CollegeSouth Haven Michigan"|"0"|"1"|"1" +"3883"|"94"|"2014-06-17 13:54:07"|"CTO Update and Supervisor School"|"DeWolf & AssociatesJuly 15-17 2014 Supervision of the CTO ProgramJuly 18,2014 CTO UpdateIsabella County Central DispatchSee flyer on this website under training, or go to www.DeWolfFTO.com"|"0"|"1"|"1" +"3884"|"188"|"2014-06-19 15:08:57"|"Fire Department response to traffic accidents"|"I am interested in anyone who may have a fire dept response policy to traffic accidents?Currently we send our FD's to accidents with injuries, entrapment, fluid leaks and rollovers (and any fire related issue).Our fire chiefs think we should send them to every accident. I don't agree with that. Thanks. "|"0"|"1"|"1" +"3885"|"212"|"2014-06-23 10:08:34"|"Re: Fire Department response to traffic accidents"|"Mason Co & Oceana Co FD's both treat things very differently. We have different responses for PDA's, PDA Rollovers, PI's, and Unknown Accidents."|"3884"|"1"|"1" +"3886"|"106"|"2014-06-23 16:12:18"|"BASIC/ADVANCED LEIN & PACK THE RECORD"|"Ionia Co CD hosting Basic LEIN Aug 26 / Advanced LEIN Aug 27 & Pack the Record Aug 28. Info at Michigan.gov/lein"|"0"|"1"|"1" +"3889"|"70"|"2014-06-24 07:13:30"|"Re: Lift assist for ambulances"|"THANKS TO EVERYONE WHO RESPONDED, I GREATLY APPRECIATE IT. "|"3856"|"1"|"1" +"3890"|"95"|"2014-06-24 08:38:53"|"Re: Fire Department response to traffic accidents"|"In Ottawa County we have a matrix on which fire departments respond to which types of calls. This was done many years ago as some of the departments complained about going on unknowns and other calls where they did not need to respond. I came down to dollars and cents and the lack of responders. Tim Smith"|"3884"|"1"|"1" +"3891"|"134"|"2014-06-25 12:01:28"|"Tower Use MOU"|"Am seeking to draft a tower use MOU and would like to obtain several copies for specimens:uribej@stjosephcountymi.org"|"0"|"1"|"1" +"4012"|"64"|"2014-07-16 11:40:51"|"LERMA"|"First time I have heard of the Michigan Law Enforcement Records Management Association. Is anyone a member and what is their function."|"0"|"1"|"1" +"4011"|"25"|"2014-07-15 11:19:50"|"Sault Ste Marie - Thursday Dinner-Networking "|"Sault Ste Marie –Training and Meeting - Thursday Night Dinner & Networking As part of the MCDA’s networking opportunities you are invited to join us Thursday evening as we embark on a Dinner excursion through the Soo Locks. Dinner will be at 5:30 at the Soo Locks Boat Company. Your cost as an MCDA member will be $25.00 per person, you will receive a dinner receipt from MCDA (please make your checks payable to MCDA). You are welcome to bring a guest if you would like. The cost for adult guests is $42.00 per person and children (3 -12 years old is $30.00 each) these costs would be your responsibility. We will need an accurate head count of those attending the Dinner Excursion. Please RSVP your response via email no later than Friday July 18th if you plan on attending and how many guests you will bring. Thank you in advance, MCDA Board"|"0"|"1"|"1" +"4013"|"181"|"2014-07-16 11:51:24"|"Re: Executive Director, Muskegon County 911"|"Congratulations! :)"|"3995"|"1"|"1" +"4014"|"32"|"2014-07-18 11:40:05"|"Re: Executive Director, Muskegon County 911"|"Congratulations Shawn!!"|"3995"|"1"|"1" +"4015"|"53"|"2014-07-22 11:06:17"|"FCC Open Meeting & Text to 911"|"The Next FCC Open Meeting is scheduled for August 8, 2014, 10:30 AM - 12:30 PM EDT. Can be viewed live on their website.On the agenda: Enabling Nationwide Text-to-911 Service for the 21st Century:The Commission will consider a Second Report and Order and Third Further Notice of Proposed Rulemaking that establishes deadlines for covered text providers to be capable of delivering texts to appropriate 911 public safety answering points, and seeks comment on potential improvements to current text-to-911 technology, such as through better location information."|"0"|"1"|"1" +"4009"|"143"|"2014-07-14 22:01:14"|"Re: Executive Director, Muskegon County 911"|"Thanks to all! I truly appreciate each of your kind words and support!! I'm excited about my next endeavors as Director and the new doors of opportunities it will be opening. See you soon! "|"3995"|"1"|"1" +"4008"|"197"|"2014-07-14 16:05:18"|"Re: Executive Director, Muskegon County 911"|"Congrats Shawn!!!"|"3995"|"1"|"1" +"4007"|"24"|"2014-07-14 15:31:15"|"Re: Executive Director, Muskegon County 911"|"Congratulations Shawn, from Grand Rapids"|"3995"|"1"|"1" +"4006"|"104"|"2014-07-14 14:52:42"|"Re: Executive Director, Muskegon County 911"|"Congrats Shawn!!"|"3995"|"1"|"1" +"4004"|"170"|"2014-07-14 14:10:19"|"Re: Executive Director, Muskegon County 911"|"Congratulations Shawn from Monroe"|"3995"|"1"|"1" +"4005"|"25"|"2014-07-14 14:31:27"|"Re: Executive Director, Muskegon County 911"|"Congrats Shawn!! Muskegon is in good hands."|"3995"|"1"|"1" +"3997"|"106"|"2014-07-14 13:48:56"|"Re: Executive Director, Muskegon County 911"|"CONGRATS SHAWN!"|"3995"|"1"|"1" +"3998"|"78"|"2014-07-14 13:50:43"|"Re: Executive Director, Muskegon County 911"|"Congrats"|"3995"|"1"|"1" +"3999"|"155"|"2014-07-14 13:51:01"|"Re: Executive Director, Muskegon County 911"|"Sounds like they made a good decision! Wish you the best and hope to see you at APCO/NENA and MCDA."|"3995"|"1"|"1" +"4000"|"53"|"2014-07-14 13:51:16"|"August 1, 2014 MCDA Meeting Agenda"|"Has been posted to the site. Please note that we will have a presentation/update on the Upper Peninsula's ESI NET project. It would be nice to have an approx head count for lunch so if you plan on attending please shoot me an email by end of week. lhall@midland911.org Thanks"|"0"|"1"|"1" +"4001"|"133"|"2014-07-14 13:56:26"|"Re: Executive Director, Muskegon County 911"|"CONGRATULATIONS Shawn!!! "|"3995"|"1"|"1" +"4002"|"148"|"2014-07-14 14:04:53"|"Re: Executive Director, Muskegon County 911"|"Congratulation Shawn!!!"|"3995"|"1"|"1" +"4003"|"44"|"2014-07-14 14:08:21"|"Re: Executive Director, Muskegon County 911"|"Congrats Shawn!"|"3995"|"1"|"1" +"3975"|"10"|"2014-06-26 13:48:21"|"Re: Fire Department response to traffic accidents"|"Our departments only respond to unknown, injury, roll over, fuel spill. If the accident is non-injury, they don't go."|"3884"|"1"|"1" +"3978"|"53"|"2014-07-08 12:05:21"|"August 1, 2014 MCDA Meeting"|"A reminder that our meeting will be held at the KewadinCasino Conference Center located at 2186 Shunk Road, Sault St Marie. 1-800-KEWADIN. Room rates are $65.00 if you use booking code #4916. Tim McKee and Gary Johnson will be providing a presentation (and update) on the UP911 ESI NET project at the start of our meeting. There is a day of training on 7/31/14 which can be located under the training tab for information and registration. We will have a google hangout available for the meeting but not the training. "|"0"|"1"|"1" +"3977"|"10"|"2014-06-26 13:53:30"|"Priority Dispatch ETC 40-hr Basic"|"Macomb College - Criminal Justice Training is offering the ETC 40 hour basic course, Module I approved on July 31, August 4, 5, 6. Cost is $425 and includes lunch every day. It was set up with a weekend in between to help with those agencies that have to keep the PT staff under 30 hours/week. Contact the college 586-498-4050 to register. You can contact me with any questions as well. cbartram@seresa.org"|"0"|"1"|"1" +"3979"|"188"|"2014-07-08 16:50:52"|"Re: August 1, 2014 MCDA Meeting"|"I'm signed up for the training and plan to attend the meeting. "|"3978"|"1"|"1" +"3980"|"53"|"2014-07-09 09:12:30"|"Montcalm Emergency Communications Officer Job Post"|"Montcalm is accepting applications for Emergency Communications Officers through the end of July. Applications are available (on line at www.montcalm.org or outside the Controller’s Office) andare due in the Montcalm County Controller’s Office, 211 W. Main Street, PO Box 368, Stanton, MI 48888. Applications will be accepted until 4:30 p.m. on Thursday, July 31, 2014. "|"0"|"1"|"1" +"3981"|"53"|"2014-07-09 09:44:44"|"October 3 , 2014 MCDA Meeting"|"For planning purposes, just wanted to let everyone know that before our meeting on October 3rd Harriet Miller-Brown will be providing a presentation on SNC forms and a refresher on the GIS repository. This presentation will start at 8:00am. The meeting will start at 10:00am."|"0"|"1"|"1" +"3982"|"105"|"2014-07-09 14:59:23"|"Life Saving Awards"|"Looking for Life Saving Award criteria that is being used to honor dispatchers for their efforts. Please send to tvaldez@occda.orgThanks !!!"|"0"|"1"|"1" +"3983"|"133"|"2014-07-10 08:00:56"|"Basic 40hr Dispatch School - August 11-15"|"Calhoun County Consolidated Dispatch Authority (CCCDA) has contracted with MACNLOW Associates to teach their Module I endorsed Basic 40 hour Dispatch School at our facility (first floor training room) August 11th – 15th. The cost is $685 per attendee and we still have a few spots left for this training. If you want to register an attendee, please contact our Administrative Assistant Haley Snyder at (269) 781-9703 or via email at hsnyder@calhouncountymi.gov. Haley can also provide you with lodging information. "|"0"|"1"|"1" +"3984"|"220"|"2014-07-10 08:26:56"|"DeWolf CTO classes at Isabella"|"Due to low registration, the CTO Supervisor and CTO update classes scheduled for next week at Isabella County Central Dispatch have been cancelled."|"0"|"1"|"1" +"3985"|"13"|"2014-07-10 12:27:17"|"new AT&T contact person"|"I am hoping someone can provide me the name and contact information of the person who took over for Pat Anderson. ThanksMarsha BianconiCWW"|"0"|"1"|"1" +"3986"||"2014-07-10 12:27:44"|"new AT&T contact person"|"I am hoping someone can provide me the name and contact information of the person who took over for Pat Anderson. ThanksMarsha BianconiCWW"|"0"|"1"|"1" +"3987"|"24"|"2014-07-10 12:38:44"|"Re: new AT&T contact person"|"Kate Beinecke 414 678-4986BEINECKE, KATE I believe that Kate is our contact, at least temporarily"|"3985"|"1"|"1" +"3988"|"25"|"2014-07-10 12:52:12"|"Re: new AT&T contact person"|"Michigan AT&T ContactKate Beinecke911 Area Manager414.678.4986 Office414.217.6403 MobileKb5174@att.com "|"3985"|"1"|"1" +"3989"|"188"|"2014-07-10 13:05:57"|"APCO"|"somehow APCO had 3 accounts for me, they said someone went on line and opened two of them in April, but they don't know who it was. I thought it was strange because I have been a member so long, but they didn't give me much more of an explanation."|"0"|"1"|"1" +"3990"|"13"|"2014-07-10 13:25:20"|"Re: new AT&T contact person"|" Thanks for the quick response."|"3985"|"1"|"1" +"3991"|"163"|"2014-07-11 08:40:09"|"PowerPhone Recertifications"|"Does anyone still have their dispatchers certify and recertify as a Law Enforcement Dispatcher through PowerPhone any more?"|"0"|"1"|"1" +"3992"|"13"|"2014-07-14 11:14:52"|"Higher Ground local service contractor"|"One of my PSAP's is having issues with audio on several channels of their call logger ant the police agreement calls for remote support only from California.Does anyone know of a local vendor that has technicians that have had any experience with this type of equipment. ThanksMarsha BianconiCWW 911 Coordinatormb@c-w-w.org734 953 8834"|"0"|"1"|"1" +"3993"|"133"|"2014-07-14 12:15:09"|"Re: APCO"|"Deb - was this information that National APCO advised you? "|"3989"|"1"|"1" +"3994"|"53"|"2014-07-14 13:45:46"|"August 1, 2014 MCDA Meeting Agenda"|"Has been posted to the site. Please note that we will have a presentation/update on the Upper Peninsula's ESI NET project. It would be nice to have an approx head count for lunch so if you plan on attending please shoot me an email by end of week. lhall@midland911.org Thanks"|"0"|"1"|"1" +"3995"|"105"|"2014-07-14 13:47:24"|"Executive Director, Muskegon County 911"|"Shawn Grabinski has been selected as the new Executive Director of Muskegon County Central Dispatch. Congratulations Shawn !!!!"|"0"|"1"|"1" +"3996"|"95"|"2014-07-14 13:48:52"|"Re: Executive Director, Muskegon County 911"|"Congratulations Shawn, we look forward to working with you in your new position. Tim Smith"|"3995"|"1"|"1" +"3971"|"239"|"2014-06-26 08:26:43"|"Deputy Director Position"|"Livingston County Central Dispatch has an open position for Deputy Director. Please visit our website for more information. https://livgov.com or http://livingston.iapplicants.com/searchjobs.phpThank you "|"0"|"1"|"1" +"3972"|"134"|"2014-06-26 08:46:57"|"Scheduling Program"|"Am seeking information on any rules based scheduling program for 12 hour shifts that are currently in use."|"0"|"1"|"1" +"3973"|"134"|"2014-06-26 08:48:36"|"Windemuller Electric Company"|"Am seeking experiential references from any center who has used this company for dispatch center work to include fiber optic systems for communications."|"0"|"1"|"1" +"3974"|"104"|"2014-06-26 10:48:18"|"Dispatcher Salary Scales"|"Tis union negotiation time again, so I'm trying to get a read on the top hourly rates for dispatchers other agencies pay. Medium size agencies are the best comparison (12-25 employees). Pls send replies to me at tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"4016"|"53"|"2014-07-29 12:58:12"|"Agenda Item for August 1 Meeting"|"At our April meeting we discussed a MOU with MCDA the 911 Wellness Foundation. I have created one for the review and discussion of the group on Friday. It’s under the document tab, titled “Model Mou State MCDA & 911WF.pdf” Please give it a look and provide any feedback. "|"0"|"1"|"1" +"4017"|"53"|"2014-08-01 08:50:20"|"Google Hangout for Meeting August 1, 2014"|"In an attempt to better secure the hangout, we are trying 'Google Hangouts on Air', which means that you have to be in Carl's circle on google plus before you can view the hangout.In order to add Carl, go to plus.google.com and sign in using your gmail user/password, then in the search bar, just search for me \"Carl Rodabaugh\" and choose the one that says that and midland911.org next to it.After you have added Carl to your circles, and he adds you ,you should be able to join https://plus.google.com/hangouts/_/hoaevent/AP36tYcED3oYm3VzQ6VEJ-Rb9XiQ0eCij7WSyUcq8vlrvhJ63QkgBg . If not,carl@midland911.org and we can work on getting you functional."|"0"|"1"|"1" +"4018"|"53"|"2014-08-01 09:06:45"|"Google Hangout for Meeting August 1, 2014"|"In an attempt to better secure the hangout, we are trying 'Google Hangouts on Air', which means that you have to be in Carl's circle on google plus before you can view the hangout.In order to add Carl, go to plus.google.com and sign in using your gmail user/password, then in the search bar, just search for me \"Carl Rodabaugh\" and choose the one that says that and midland911.org next to it.After you have added Carl to your circles, and he adds you ,you should be able to join https://plus.google.com/hangouts/_/hoaevent/AP36tYcED3oYm3VzQ6VEJ-Rb9XiQ0eCij7WSyUcq8vlrvhJ63QkgBg . If not,carl@midland911.org and we can work on getting you functional."|"0"|"1"|"1" +"4019"|"3"|"2014-08-01 14:29:31"|"PLS Online Dispatcher Training"|"Can anyone advise if they use PLS as part of their regular SNC approved staff training, and if you found it useful to all Dispatch staff or only newer staff? Holler at me: dagens@berriencounty.org "|"0"|"1"|"1" +"4022"|"158"|"2014-08-04 16:55:51"|"Sick time abuse"|"I looked at past posts but did not find a past discussion. I am looking for contract language or policy that deals with employees sick time abuse. How you might document, track, discipline for improper use? Thanks, please email llangdon@ingham.org if you have anything along this line."|"0"|"1"|"1" +"4023"|"5"|"2014-08-05 12:37:40"|"Funding Proposals"|"Just want to wish the best for everyone who has a proposal on the ballot today! "|"0"|"1"|"1" +"4024"|"155"|"2014-08-05 12:40:26"|"Re: Funding Proposals"|"Yes good luck everyone! I know Mason Oceana and Meceola have items on the ballot. Who else?"|"4023"|"1"|"1" +"4025"|"181"|"2014-08-05 13:03:52"|"On call agreements"|"I did a keyword search before posting this.Do any of you have \"on call\" workers? We are looking at an on call solution for overtime coverage and I do not want to reinvent the wheel. If you have a policy or CBA that addresses on call, please email me offlist at kattm AT baycounty.netThanks,Michelle"|"0"|"1"|"1" +"4026"|"70"|"2014-08-05 13:10:03"|"Re: On call agreements"|"PLEASE LET ME KNOW WHAT YOU GET, WE ARE ALSO LOOKING AT HOW TO RESOLVE THIS. THANKSVMARTIN@LAPEERCOUNTY.ORG"|"4025"|"1"|"1" +"4027"|"188"|"2014-08-05 13:25:50"|"Re: On call agreements"|"We tried on call several years ago and found that the on call people were not very available for being called in. They usually worked okay if it was scheduled in advance. One other problem is that they would still have to have the same training as PTE or FTE"|"4025"|"1"|"1" +"4028"|"57"|"2014-08-05 13:26:04"|"Re: On call agreements"|"I would also be interested in this information. With our newer staff members, we struggle covering overtime shifts.Thanks!"|"4025"|"1"|"1" +"4029"|"101"|"2014-08-05 13:37:24"|"Re: Funding Proposals"|"We have ours on the November Ballot - good luck to all."|"4023"|"1"|"1" +"4030"|"64"|"2014-08-05 13:53:19"|"Re: Funding Proposals"|"Benzie County has a surcharge renewal on the ballot. "|"4023"|"1"|"1" +"4031"|"178"|"2014-08-05 13:59:34"|"Re: On call agreements"|" I'm going to throw my hat in here and say if you come up with anything let me know as well. "|"4025"|"1"|"1" +"4032"|"155"|"2014-08-05 15:23:56"|"Re: Funding Proposals"|"Good luck Ron and Jeri!"|"4023"|"1"|"1" +"4033"|"27"|"2014-08-06 09:21:49"|"Re: On call agreements"|"Clinton County is interested in contract language for this also!"|"4025"|"1"|"1" +"4034"|"212"|"2014-08-06 11:16:10"|"Re: Funding Proposals"|"Mason-Oceana passed as did Meceola. Couldn't begin to thank everyone that helped us with Mason-Oceana. I even tried Jim's breathing exercises this morning. It's going to take a few days to settle down."|"4023"|"1"|"1" +"4035"|"64"|"2014-08-06 12:43:47"|"Surcharge renewal success"|"Benzie County surcharge renewal of \"up to $3.00\" was successful 2451-747. Five additional years starting January 2016.Currently collecting $3.00. "|"0"|"1"|"1" +"4036"|"95"|"2014-08-06 12:47:53"|"Re: Surcharge renewal success"|"Great, congratulations!!!! Tim Smith"|"4035"|"1"|"1" +"4037"|"95"|"2014-08-06 12:48:41"|"Re: Funding Proposals"|"Congratulations!!! Tim Smith"|"4023"|"1"|"1" +"4038"|"27"|"2014-08-06 12:48:52"|"Re: Funding Proposals"|"Congratulations! To all that were successful yesterday"|"4023"|"1"|"1" +"4039"|"145"|"2014-08-06 12:49:24"|"Re: Funding Proposals"|"Congratulations!!"|"4023"|"1"|"1" +"4040"|"5"|"2014-08-06 12:49:30"|"Re: Surcharge renewal success"|"Good news Ron! Congrats..."|"4035"|"1"|"1" +"4041"|"145"|"2014-08-06 12:50:21"|"Re: Surcharge renewal success"|"Congratulations!!"|"4035"|"1"|"1" +"4042"|"155"|"2014-08-06 12:54:55"|"Re: Funding Proposals"|"Congrats to Mason Oceana 911, Benzie Co 911 and Meceola!"|"4023"|"1"|"1" +"4043"|"86"|"2014-08-06 12:58:32"|"Re: Surcharge renewal success"|"Iosco County renewal of our surcharge for 5 years was approved by 87 votes "|"4035"|"1"|"1" +"4044"|"249"|"2014-08-06 13:06:57"|"Re: On call agreements"|"Hi there! My agency has unpaid on call for dispatchers. The dispatchers would only receive compensation if they were actually called in to work the shift. We schedule the on call days by shift swing in order of seniority. If need be I can forward to you an example of our schedule. We just completed a letter of understanding with the administration regarding dispatchers on extended leave of absence. We decided that the on leave dispatcher should not be included in the rotation cycle for on call days. The on call schedule would be configured with the dispatchers remaining on that shift. If I can answer any questions please feel free to shoot me an email at dbenyo@wlpd.net or call (734)713-3713. Have a great day!Dina Benyo Westland Communications Center "|"4025"|"1"|"1" +"4045"|"56"|"2014-08-06 13:12:39"|"response area changes"|"We have had a lot of response area changes lately. We currently have to change them in the mapping, CAD, & MSAG. Mapping and CAD are both fairly quick changes but MSAG takes several weeks (up to 6) to change, so we end up with a CAD that says 1 agency and MSAG another until it catches up. Does anyone else have this issue? I am toying with the idea of not having response agencies in the MSAG. Any words of wisdom either way?"|"0"|"1"|"1" +"4046"|"181"|"2014-08-06 13:16:04"|"Re: response area changes"|"We have the same issue and because of that, we virtually ignore the responses listed in the MSAG. For good or bad, I guess."|"4045"|"1"|"1" +"4047"|"20"|"2014-08-06 13:22:39"|"Surcharge Renewal Success!"|"Allegan County's 9-1-1 Surcharge Renewal was overwheling approved by the voters, giving us the option of moving to $3.00 in July 2015. "|"0"|"1"|"1" +"4048"|"155"|"2014-08-06 13:25:31"|"Re: Surcharge Renewal Success!"|"Congratulations Allegan!"|"4047"|"1"|"1" +"4049"|"95"|"2014-08-06 13:27:35"|"Re: Surcharge Renewal Success!"|"Good news!!!! Tim Smith"|"4047"|"1"|"1" +"4050"|"95"|"2014-08-06 13:28:08"|"Re: Surcharge renewal success"|"Great trend!! Tim Smith"|"4035"|"1"|"1" +"4051"|"80"|"2014-08-06 13:33:36"|"Re: Surcharge Renewal Success!"|"Congrats!!!"|"4047"|"1"|"1" +"4052"|"145"|"2014-08-06 13:34:46"|"Re: Surcharge Renewal Success!"|"Congratulations!"|"4047"|"1"|"1" +"4053"|"64"|"2014-08-06 14:29:53"|"Re: Surcharge Renewal Success!"|"Congratulations!"|"4047"|"1"|"1" +"4054"|"104"|"2014-08-06 15:06:36"|"Re: Surcharge renewal success"|"OUTSTANDING!!! Congrats to all!!Tim"|"4035"|"1"|"1" +"4055"|"104"|"2014-08-06 15:07:58"|"Re: Surcharge Renewal Success!"|"OUTSTANDING!! Congrats!!!"|"4047"|"1"|"1" +"4056"|"197"|"2014-08-07 14:05:06"|"Re: Surcharge Renewal Success!"|"Congratulations!"|"4047"|"1"|"1" +"4057"|"148"|"2014-08-08 10:06:02"|"Re: response area changes"|"Your MSAG is a good back up if your CAD goes down. I would look at why are there so many changes. Is it that ambulance and fire departments areas are changing. Is there any way to impose that changes will only be accepted every 6 months or once a year? "|"4045"|"1"|"1" +"4058"|"20"|"2014-08-08 11:41:54"|"800MHz and Fire?"|"How many of you have fire departments operating on 800MHz? How is this working for you and what challenges has it presented? I have heard pros and cons for fire on 800MHz but I would really like to hear from areas that are doing it."|"0"|"1"|"1" +"4059"|"232"|"2014-08-08 11:51:15"|"Re: 800MHz and Fire?"|"Jeremy, our fire command officers carry 800 portables. The plus is that they work in more areas than high band. The minus is the cost involved for them. - Cyndie @ Newaygo Co."|"4058"|"1"|"1" +"4060"|"70"|"2014-08-08 11:52:27"|"Re: 800MHz and Fire?"|"All of our fire departments are on the MPSCS 800 MHz digital system, works great better than thew 800 MHz analogue system they were on before that. Much better portable coverage also, can understand them better. All police, fire and ems are on it."|"4058"|"1"|"1" +"4061"|"170"|"2014-08-08 12:21:41"|"Re: 800MHz and Fire?"|"All Monroe Co. Fire is on the MPSCS 800 MHz system. I concur with Vic post adding inter-operable is excellant countywide. "|"4058"|"1"|"1" +"4062"|"79"|"2014-08-08 13:08:21"|"Re: 800MHz and Fire?"|"I do agree with Vic also, in Saginaw, all police, fire and EMs are on 800MHz State Radio System. "|"4058"|"1"|"1" +"4063"|"80"|"2014-08-08 16:17:42"|"Re: 800MHz and Fire?"|"The pros:Better coverage (especially post narrowbanding).Increased interoperabiity.The flexability and customization of talkgroups.Voice clarity.Ability to inhibit lost or stolen radios.Cons:The need to maintain an analouge fire pager system.Increased Costs.Loss of local control of radio system.Increased time of radio programming and reprogramming.Pro and Con:Being part of the largest LMR system in the world."|"4058"|"1"|"1" +"4064"|"237"|"2014-08-11 08:36:04"|"Re: 800MHz and Fire?"|"There is a debate in the fire service with 800 and in building coverage especially in urban areas. There are some Fire Departments that have alternate systems for fire ground operations. having said that I agree with everyone else that the interoperabilty with 800 is excellent."|"4058"|"1"|"1" +"4065"|"212"|"2014-08-11 11:27:00"|"Re: 800MHz and Fire?"|"Building penetration is definitely not as good with 800 MHz. Another challenge for rural and volunteer departments is the radios are not as easy to operate. Personnel not using the radios on a regular basis can get easily confused and frustrated because of the complexity of all the things an MPSCS 800 radio can do."|"4058"|"1"|"1" +"4066"|"193"|"2014-08-11 15:48:47"|"Re: 800MHz and Fire?"|"Roscommon has one Fire on 800 for communications, and still have VHF for paging. We have 2 EMS services on 800 for communications and still have VHF for paging of both services, remaining fire / ems are still on VHF... 800 Communications in building is terrible, Command in front yard cannot talk to entry teams in side. Command can talk to units clear across the county. All Law depts. are on 800 system and larger, homes, & commercial buildings including schools require some type of booster for portables. Until paging is available on 800 rural fire / ems that rely on voice paging we are stuck with operating two infrastructures, costing money and time."|"4058"|"1"|"1" +"4067"|"58"|"2014-08-15 11:05:19"|"RFP Examples & 10 Hr Schedules"|"If anyone has a recent RFP for the purchase of a back-up generator and is willing to share could you email me a copy. Also, if anyone is using a 10 hr work schedule for their dispatchers I would love to see a copy of it. Thanks and my email is gjohnson@mqtco.org "|"0"|"1"|"1" +"4068"|"32"|"2014-08-15 13:07:53"|"Re: Surcharge Renewal Success!"|"Congratulations on your surcharge !!"|"4047"|"1"|"1" +"4069"|"32"|"2014-08-15 13:10:31"|"Re: Surcharge renewal success"|"Congratulations to all of you that just had surcharge renewals!!"|"4035"|"1"|"1" +"4070"|"58"|"2014-08-15 14:19:14"|"Re: RFP Examples & 10 Hr Schedules"|"Reference the generator RFP, I would be looking for a back-up for a dispatch center.Thanks Gary J."|"4067"|"1"|"1" +"4071"|"64"|"2014-08-18 15:16:37"|"Active 911 and CAD"|"Anyone using Active 911 with CAD to send the call for service information to firefighters? If so how do you like it, would you recommend it?Ron - Benzie Co Central Dispatchrberns@benzieco.net"|"0"|"1"|"1" +"4072"|"87"|"2014-08-18 15:22:51"|"Re: Active 911 and CAD"|"We have a few Fire Departments (both volunteer and paid) using it and they are very happy with it. Map is a little quirky sometimes if the address doesn't fit properly. We are using OSSI Cad so the Active alert is being sent out through Page Gate."|"4071"|"1"|"1" +"4073"|"86"|"2014-08-18 15:23:24"|"Re: Active 911 and CAD"|"Iosco911 uses active911 for fire & EMS, only as a back up and notification to fire & Ems personnel who are out of paging area. Just finished the trial period, have 180 signed up. We use Interact CAD to send the Active911 pages."|"4071"|"1"|"1" +"4074"|"25"|"2014-08-18 15:29:49"|"Re: Active 911 and CAD"|"We use Active911 for iPhones and CADPAGE for Android. Fire, EMS and Law use and like it. We make sure that all agencies understand this is a supplement to our radio paging system and is for information purposes only. it is very popular with the agencies"|"4071"|"1"|"1" +"4075"|"177"|"2014-08-18 15:34:25"|"Re: Active 911 and CAD"|"Some of our Fire Departments are using it in Lenawee and they really like it. We already have CAD paging, but Active 911 offers so many more features in addition to what they are already receiving."|"4071"|"1"|"1" +"4076"|"133"|"2014-08-18 15:55:23"|"Re: Active 911 and CAD"|"Many of our FD's subscribe to Active 911. We were already providing the text/page messaging to the agencies thru our PageGate Interface with CAD. Active 911 makes it \"look\" nicer than a data text and gives them more gadgets. "|"4071"|"1"|"1" +"4077"|"223"|"2014-08-18 19:11:20"|"Gary LeTourneau"|"It is my pleasure to announce that Gary LeTournrau, former deputy director at St. Joseph County has accepted the position as Director of Steuben County Indiana Central Dispatch. He has been on board for about a month and is already making a difference. Gary worked for me as my Deputy Director until my retirement. This is number 2 for me.I am sure we all wish him well as he starts his new responsibilities.His email address isGletournrau@co.steuben.in.us"|"0"|"1"|"1" +"4106"|"44"|"2014-09-05 08:00:52"|"GPS Gate and Sierra Modems"|"If there are any agencies using this combination for AVL please email me and let me know at fullerp@barry911.org. Thanks"|"0"|"1"|"1" +"4104"|"53"|"2014-09-04 14:52:11"|"December 5, 2014 MCDA Meeting"|"For those of you that plan ahead - our MCDA Meeting is at the Oakland County Executive Office Building. There is a block of rooms reserved under the government rate at the Hampton Inn for 87.00. 2200 Featherstone Auburn Hills, 248-334-3324. The NENA/APCO meeting is the day before in the same area."|"0"|"1"|"1" +"4105"|"48"|"2014-09-04 20:10:58"|"Re: Active 911 and CAD"|"All fire and EMS agencies and Ingham Co EM are subscribers. All CAD calls sent from our VisionCAD through a PageGate interface. Metro Fire primarily using for administrators situational awareness. Rural fire find it a great backup to radio paging. Only as reliable as the network and internet it travels through and the cell coverage devises are using. When a notification is rarely delayed we have to remind the chief of this fact. Bruce..."|"4071"|"1"|"1" +"4102"|"24"|"2014-09-04 13:26:22"|"Re: October 3 , 2014 MCDA Meeting"|"will there be a dial-in option for the meeting?"|"4101"|"1"|"1" +"4103"|"53"|"2014-09-04 14:50:01"|"Re: October 3 , 2014 MCDA Meeting"|"Yes we will have google chat available for the meeting and we should be able to have Mike and Harriet's presentations on there as well. "|"4101"|"1"|"1" +"4098"|"53"|"2014-09-02 22:43:21"|"Cassidian phones"|"Who has a new install of Cassidian phones? "|"0"|"1"|"1" +"4099"|"239"|"2014-09-03 10:33:50"|"Re: Cassidian phones"|"Livingston has only a \"recent\" install. Go-Live was 2012 and we are on the Sentinnel Patriot version 3.3 - we have not migrated to the 4.X versions yet."|"4098"|"1"|"1" +"4100"|"190"|"2014-09-04 12:10:24"|"Re: Cassidian phones"|"Jackson County will go live on October 22nd with it."|"4098"|"1"|"1" +"4101"|"53"|"2014-09-04 13:04:25"|"October 3 , 2014 MCDA Meeting"|"Update: The training that was going to start @ 8:00 on the 3rd has been changed to 9:00am and will be on GIS Repository Only. The meeting will begin at 10:00am. Harriet Miller-Brown will be providing a presentation on the proposed Smart911 State project remotely at lunch. The meeting will be held at Lake Michigan College - South Haven Campus 125 Veterans Blvd South Haven, MI. Hotel recommendations are Holiday Inn Express 269-637-8800 or Hampton Inn 269-639-8550. Also a reminder to get signed up for the training sessions on October 1 and 2 held at the same location. Registration information can be located in the training section on this site. "|"0"|"1"|"1" +"4096"|"24"|"2014-09-02 08:23:32"|"Swatting Article - Conviction"|"http://www.nymeta.co/15-year-old-swatted-gamer-convicted-domestic-terrorism-25-years-life-federal-prison/"|"0"|"1"|"1" +"4097"|"199"|"2014-09-02 10:19:40"|"Re: Swatting Article - Conviction"|"Caution: multiple websites indicate that this is a bogus article. It appears that it was intended as satire."|"4096"|"1"|"1" +"4095"|"53"|"2014-09-01 15:04:38"|"Website Downtime"|"We apologize for any inconvenience during the outage over the last couple of weeks. We seem to be back up an running. "|"0"|"1"|"1" +"4092"|"94"|"2014-08-19 09:49:38"|"Re: Gary LeTourneau"|"This is awesome news about Gary! Thank you Andy for keeping us all posted and for also staying in contact with the group! Miss you!"|"4077"|"1"|"1" +"4093"|"177"|"2014-08-19 11:26:01"|"Re: Job descriptions"|"I would be interested in this as well. Please send to my e-mail david.aungst@lenawee.mi.usThanks!"|"4091"|"1"|"1" +"4094"|"104"|"2014-08-19 12:02:19"|"'Dead Head' AVL Connectivity"|"Is anyone using AVLs without an MCT, what they call a 'dead head' connection. We are looking at this option for our Rescue units. Good and bad comments are welcome. I want it to be successful, while avoiding pitfalls. tscott@co.montcalm.mi.us "|"0"|"1"|"1" +"4090"|"220"|"2014-08-19 09:35:16"|"Re: Active 911 and CAD"|"Several fire agencies in Isabella County are also using Active911, and like the features. We are exploring adding it for other special teams."|"4071"|"1"|"1" +"4091"|"220"|"2014-08-19 09:37:45"|"Job descriptions"|"I am looking for some job descriptions please! If you have the following job descriptions that you would like to share, please send them to rjerman@isabellacounty.orgI am looking for \"Dispatch Supervisor\" \"Deputy Director\" and \"Director\"Thanks!"|"0"|"1"|"1" +"4088"|"181"|"2014-08-18 19:37:02"|"Re: Active 911 and CAD"|"We've been using Active911 and CADpage for quite some time; we've transitioned from our CAD-based text paging (still have a few getting them). It's very well received and like Greg, we stress that Active911 is solely a supplement to radio paging.We've also forced our rip and runs through to Active911 and eliminated paper/printers/ink. BTW, we have New World, CAD Enterprise."|"4071"|"1"|"1" +"4089"|"101"|"2014-08-19 09:22:28"|"Re: Gary LeTourneau"|"Update on Gary's e-mail:Gletourneau@co.steuben.in.us"|"4077"|"1"|"1" +"4107"|"106"|"2014-09-05 08:35:41"|"Re: GPS Gate and Sierra Modems"|"I would assume Midland is set up that way so Carl should be able to help..."|"4106"|"1"|"1" +"4108"|"148"|"2014-09-05 12:03:32"|"MI APCO Awards nominations"|"The MI-APCO Awards nomination deadline is fast approaching. The deadline is September 14, 2014. I know there are some great Dispatchers, Directors, Teams, IT personnel, Radio personnel, Trainers, and Supervisors that deserve to be recognized by their colleagues. You can obtain a fillable nomination form by emailing me.Please nominate those awesome employees you have or a colleague you know."|"0"|"1"|"1" +"4109"|"249"|"2014-09-05 12:41:46"|"Re: MI APCO Awards nominations"|"I would like a form please. I would like to nominate the dispatchers that dealt with the death of our fire fighter last year my email address is dbenyo@wlpd.net thank you in advance "|"4108"|"1"|"1" +"4110"|"155"|"2014-09-05 13:50:21"|"APCO Board nominations"|"Nominations for positions on the Michigan Chapter of APCO Executive Board are being accepted. IF interested in nominating someone or interested yourself, please submit a email of interest to me at rfeole@calhouncountymi.gov. Nominations will be closed at the next APCO meeting on September 26th. "|"0"|"1"|"1" +"4111"|"20"|"2014-09-05 15:03:42"|"Consultant Recomendations"|"I am wondering if anyone can recommend a good consultant for a major radio project? Please do not have any consultants contact me, I am just interested to know who some of you have used in the past and would recomend. Thanks!Email me your recomendations at jludiwg@allegancounty.org"|"0"|"1"|"1" +"4112"|"106"|"2014-09-08 16:43:59"|"Court Entered Warrants"|"Checking to see how many of you have courts entering warrants. We are meeting and trying to convince our court to do this. Please reply directly to me: jvalentine@ioniacounty.orgthanks,"|"0"|"1"|"1" +"4114"|"24"|"2014-09-08 16:46:49"|"Re: Court Entered Warrants"|"I would like to have this info also, if you don't mind.kchadwick@grcity.us"|"4112"|"1"|"1" +"4115"|"177"|"2014-09-08 16:48:24"|"Re: Court Entered Warrants"|"Our court in Lenawee enters all FOC warrants only. We do the rest."|"4112"|"1"|"1" +"4116"|"158"|"2014-09-08 17:19:42"|"Re: Court Entered Warrants"|"The Ingham County Courts now all do their own warrants. The ageny/department that the warrant is from do the cancelations as well."|"4112"|"1"|"1" +"4117"|"148"|"2014-09-09 06:16:38"|"Re: Court Entered Warrants"|"In Tuscola County, we only enter Circuit Court Warrants, along with PPO's and Conditional bonds. District Court, Magistrate office and FOC warrants are entered by them."|"4112"|"1"|"1" +"4118"|"104"|"2014-09-09 07:04:32"|"Re: Court Entered Warrants"|"Montcalm County enters all District and Circuit Court warrants. Tim"|"4112"|"1"|"1" +"4119"|"237"|"2014-09-09 08:45:14"|"Re: Court Entered Warrants"|"In Huron County FOC enters warrants but after hours we cancel the FOC warrants. All other warrants are entered / removed by Central Dispatch."|"4112"|"1"|"1" +"4120"|"228"|"2014-09-09 12:35:59"|"Re: Cassidian phones"|"oxford has the Cassidian Sentinel 4 installed in march"|"4098"|"1"|"1" +"4121"|"94"|"2014-09-10 10:48:19"|"Oct Director Seminar"|"Time is getting short! Sign up for the MCDA training in South Haven on Oct 1-2. 2 great days planned. Form is on website or email lsmalla@mcd911.org"|"0"|"1"|"1" +"4122"|"94"|"2014-09-10 10:50:45"|"Really, you need to sign up for the training"|"Oct 1-2 training, meeting 10/3day 1 staffing and retention - and you all need to get someone hired and keep them.day 2 Stop workplace drama - and you know your center has plenty of this!! SIGN UP NOW! Don't WAIT."|"0"|"1"|"1" +"4123"|"70"|"2014-09-10 11:02:08"|"Re: Court Entered Warrants"|"Lapeer County Courts enter all of their warrants, have done so for 14 years, works out great. LCCD is able to cancel warrants for depts."|"4112"|"1"|"1" +"4124"|"183"|"2014-09-10 12:05:44"|"Re: Active 911 and CAD"|"Alpena County Central Dispatch uses Active911 with out Interact Cad system via pagegate software. It works great and is a good backup to radio paging of the fire services."|"4071"|"1"|"1" +"4125"|"181"|"2014-09-10 14:28:17"|"Confidentiality form"|"I'm updating some of our forms and I wondered if any of you have an observer confidentiality form you would be willing to share. I'm not crazy about our current one. Thanks! Michelle"|"0"|"1"|"1" +"4126"|"86"|"2014-09-10 14:45:11"|"Re: Confidentiality form"|"I have one, send me your emailto director@iosco911.comBob Rae"|"4125"|"1"|"1" +"4127"|"32"|"2014-09-12 17:12:29"|"Re: Court Entered Warrants"|"In Gratiot County- 65th District Court enters all warrants. All PPO's & Conditional Bonds are entered by Central Dispatch."|"4112"|"1"|"1" +"4128"|"76"|"2014-09-15 11:44:39"|"Survey prep"|"My office is working with the SLIGP/FirstNet TAC group on a survey that will encompass the inventory needed for both NG911 and FirstNet. In the process of creating that survey, we found we need a some input from you on equipment inventory information. Part of the survey will include a query about the 911 call-taking CPE and backroom equipment. Below is the list we've come up, can you please let know if we are missing anything? Thanks! (PS -If you have questions, let April Heize, Carl Rodabough, Ray Hasil, or me know.) CPE List:Cassidian Basic,Cassidian Enhanced ACD,micoDATA,Intrado VIPER Power 911,Cassidian Communications,Solacom,Nine One One,Zetron MAX,TiTech,Emergitech,ProTel, andPlant. Back Room:CPE,Logging Recorder,Radio Equipment,POP Server,Local Server/Routers,Trunk Punch-downs,and Uninterruptible Power Supply (UPS)."|"0"|"1"|"1" +"4129"|"64"|"2014-09-15 12:16:40"|"Re: Survey prep"|"Experient Corporation - CPE "|"4128"|"1"|"1" +"4130"|"27"|"2014-09-15 12:27:41"|"Re: Confidentiality form"|"the LEIN website has a template for visitors. "|"4125"|"1"|"1" +"4131"|"151"|"2014-09-15 12:40:15"|"911 Coordinator Position"|"I would like to take a few minutes to thank everyone for all the support and help that I have received from the MCDA group through my years as 911 Coordinator. I am stepping down from this position at the end of October. I have accepted the full time Jail Administrator position here in Missaukee County and we have hired Ed Nettle as the full time 911 Coordinator. Best wishes to all of you and for all the hard work and dedication you have for the safety of our communities. Andrea"|"0"|"1"|"1" +"4132"|"95"|"2014-09-15 12:42:48"|"Re: Survey prep"|"Ottawa County Central Dispatch -Intrado VIPER Power 911 "|"4128"|"1"|"1" +"4133"|"181"|"2014-09-15 12:46:34"|"Re: 911 Coordinator Position"|"Congratulations! Best wishes in your new position. :)"|"4131"|"1"|"1" +"4134"|"155"|"2014-09-15 12:57:54"|"Re: 911 Coordinator Position"|"Congrats and best of luck. We will miss your smiling face at MCDA!!"|"4131"|"1"|"1" +"4135"|"24"|"2014-09-15 12:57:58"|"Re: Survey prep"|"Cassidian Sentinel Patriot"|"4128"|"1"|"1" +"4136"|"25"|"2014-09-15 13:18:24"|"Re: 911 Coordinator Position"|"We are going to miss working with you Andrea!! Good Luck with everything."|"4131"|"1"|"1" +"4137"|"106"|"2014-09-15 13:36:16"|"Re: 911 Coordinator Position"|"Congratulations!"|"4131"|"1"|"1" +"4138"|"95"|"2014-09-15 13:38:00"|"Kalamazoo Couinty 911 possible consolidation"|"I just saw this article on potential consolidation of dispatch operations in Kalamazoo County in todays update from Great Lakes Division of the IAFC .http://www.mlive.com/news/kalamazoo/index.ssf/2014/09/agreement_for_kalamazoo_county.html"|"0"|"1"|"1" +"4139"|"44"|"2014-09-15 14:43:49"|"Re: 911 Coordinator Position"|"Congratulations Andrea. Best of luck!Phyllis"|"4131"|"1"|"1" +"4140"|"25"|"2014-09-16 15:38:00"|"2015 MCDA Meeting Schedule"|"We are currently looking for HOST Dispatch Centers for MCDA meetings in 2015.If you would like to \"show off\" your Dispatch Center and surrounding area, this is a great opportunity to do so.Below are the scheduled dates for MCDA meetings for 2015.February 06, 2015 OPEN****April 03, 2015 OPEN**** June 05, 2015 OPEN****August 07, 2015 OPEN****October 02, 2015 Hosted SERESA****December 04, 2015 OPEN****Please let us know if you are interested in hosting.MCDA Board"|"0"|"1"|"1" +"4141"|"53"|"2014-09-16 15:43:50"|"Re: 2015 MCDA Meeting Schedule"|"FYI the October meeting will probably have 2 training days before it so keep that in mind for hosting. "|"4140"|"1"|"1" +"4142"|"53"|"2014-09-16 15:57:16"|"EAS/EMNET/WEBEOC/MICIMS/Weather Radio"|"Looking to see what access each of you have to the above in the dispatch center. Thanks"|"0"|"1"|"1" +"4143"|"239"|"2014-09-16 15:58:11"|"Re: Court Entered Warrants"|"In Livingston the courts enter all warrants. There is a develioping issue concerning the courts entering Bond Conditions. They used to and then it was turned back over to LE. Discussion is still open on whether 911 will have any involvement in the process, but right now the LE has to perform the entry, validation and cancelation."|"4112"|"1"|"1" +"4144"|"212"|"2014-09-16 16:45:26"|"Re: EAS/EMNET/WEBEOC/MICIMS/Weather Radio"|"We have the Oceana Co EMnet at 911 and agency heads are trained to use WebEOC.Mason Co is even IPAWS integrated."|"4142"|"1"|"1" +"4145"|"90"|"2014-09-16 17:56:58"|"Re: EAS/EMNET/WEBEOC/MICIMS/Weather Radio"|"In Hillsdale County we have access to the WebEOC/MICIMS system through Emergency Management where I also have responsibilities. We do have two weather alert radios in Central Dispatch however to use the NWS for any emergency alerts, again, we access through Emergency Management. We do not have any reliable access to the EAS in the county and there is no EMNET terminal available in the county either. Doug Sanford"|"4142"|"1"|"1" +"4146"|"188"|"2014-09-16 19:00:57"|"Genesee County"|"Someone sent me the article about Flint City going back to Genesee Central. "|"0"|"1"|"1" +"4147"|"133"|"2014-09-17 07:24:54"|"Re: 911 Coordinator Position"|"CONGRATULATIONS and good luck! "|"4131"|"1"|"1" +"4148"|"133"|"2014-09-17 07:26:16"|"Re: Confidentiality form"|"We have TWO forms we have residents/citizens complete when they participate in our observation program. I will send them to you."|"4125"|"1"|"1" +"4149"|"101"|"2014-09-17 08:54:19"|"Re: EAS/EMNET/WEBEOC/MICIMS/Weather Radio"|"We have EAS/EMNET/WEBEOC with MICIMS thru EOC which is in the ODP Office outside our work area"|"4142"|"1"|"1" +"4150"|"178"|"2014-09-17 09:33:50"|"Paperless warrants and cancelling from LEIN"|"Our district court here is paperless.Question is for anyone else that is paperless. Who removes them from LEIN and when? "|"0"|"1"|"1" +"4151"|"158"|"2014-09-17 09:38:09"|"Re: Paperless warrants and cancelling from LEIN"|"For us the local departments are responsible to remove them."|"4150"|"1"|"1" +"4152"|"148"|"2014-09-17 10:34:12"|"Re: Paperless warrants and cancelling from LEIN"|"The court cancels all recalls. The jail cancels all arrests and those that post bond (whether in county or out of county)"|"4150"|"1"|"1" +"4153"|"216"|"2014-09-17 10:46:32"|"Re: Paperless warrants and cancelling from LEIN"|"We remove them for the agencies that we confirm for after hours in most cases. There are a couple of jails, like Allegan, that will cancel when they are lodged. If they appear at the court, the court will cancel them."|"4150"|"1"|"1" +"4154"|"94"|"2014-09-17 10:51:07"|"Re: Paperless warrants and cancelling from LEIN"|"The court cancels them during business hours, dispatch can cancel after hours if necessary. it is set up that no matter who cancels/modifys a warrant a notice is sent to the other for their records. We put the notice in the police dept box so they know when one of their warrants has been dealt with."|"4150"|"1"|"1" +"4155"|"94"|"2014-09-17 10:54:27"|"Re: EAS/EMNET/WEBEOC/MICIMS/Weather Radio"|"Meceola uses EMNET, and WeatherTap radar, has access to WEBEOC but we don't use it. looking to get the IPAWS"|"4142"|"1"|"1" +"4156"|"3"|"2014-09-17 11:13:40"|"Re: EAS/EMNET/WEBEOC/MICIMS/Weather Radio"|"Berrien County Dispatch has access to a EAS/EMnet that is integrating with IPAWS."|"4142"|"1"|"1" +"4157"|"38"|"2014-09-17 11:22:31"|"Re: Genesee County"|"This is true. We are expanding our bldg and equipment and plan on having them onboard by July 2015."|"4146"|"1"|"1" +"4158"|"181"|"2014-09-17 13:15:31"|"Re: 2015 MCDA Meeting Schedule"|"Bay County can/will do either June or October or both, if necessary. "|"4140"|"1"|"1" +"4159"|"181"|"2014-09-17 13:15:54"|"Re: Confidentiality form"|"Thanks, everyone!"|"4125"|"1"|"1" +"4160"|"181"|"2014-09-17 13:17:19"|"Re: Paperless warrants and cancelling from LEIN"|"The courts cancel during business hours, Central Dispatch cancels all others. Our warrants are set up so that the issuing agency and the court get notified of the cancellation."|"4150"|"1"|"1" +"4161"|"170"|"2014-09-18 09:47:27"|"Re: EAS/EMNET/WEBEOC/MICIMS/Weather Radio"|"In Monroe, also access through EMD @ our EOC. EAS,EMnet and WebEOC"|"4142"|"1"|"1" +"4162"|"193"|"2014-09-18 14:37:01"|"Roscommon Co Director leaving "|"MCDA; Just an update, as Andrea has mentioned I am moving from Roscommon Co to take the 911 Coordinator position in Missaukee Co. This will not take effect until late October. I will update the MCDA membership with contact info once in place. "|"0"|"1"|"1" +"4163"|"193"|"2014-09-18 14:37:18"|"Roscommon Co Director leaving "|"MCDA; Just an update, as Andrea has mentioned I am moving from Roscommon Co to take the 911 Coordinator position in Missaukee Co. This will not take effect until late October. I will update the MCDA membership with contact info once in place. "|"0"|"1"|"1" +"4164"|"193"|"2014-09-18 14:37:30"|"Roscommon Co Director leaving "|"MCDA; Just an update, as Andrea has mentioned I am moving from Roscommon Co to take the 911 Coordinator position in Missaukee Co. This will not take effect until late October. I will update the MCDA membership with contact info once in place. "|"0"|"1"|"1" +"4165"|"193"|"2014-09-18 14:39:29"|"Job Posting Roscommon Co 911 Director"|"Roscommon County is accepting resumes and applications for the full-time position of Director of Central Dispatch 911. Resumes can be submitted to the Roscommon County Controller’s Office either in person, by mail or via email to valentinoj@roscommoncounty.net. More specific information regarding this position can be obtained by contacting the Roscommon County Controller’s Office at (989) 275-7861 or visiting www.roscommoncounty.net . Resumes must be submitted no later than October 20th, 2014 at 2:00pm. "|"0"|"1"|"1" +"4166"|"53"|"2014-09-24 08:15:08"|"October 3 , 2014 MCDA Meeting"|"The agenda has been posted. Looking forward to seeing everyone for training and the meeting. We will post the google chat sign on the morning of the meeting for those of you attending the meeting virtually. "|"0"|"1"|"1" +"4167"|"197"|"2014-09-24 08:59:10"|"Re: EAS/EMNET/WEBEOC/MICIMS/Weather Radio"|"Kent County uses 2 NOAA radios, GR Level 3 radar, NWS Chat, WebEOC, but no direct access to EAS (we use NWS if needed for that function) - Our EMNet stopped working a long time ago and emergency management opted not to fix it since we use other means"|"4142"|"1"|"1" +"4168"|"104"|"2014-09-24 13:07:16"|"Private Alarm Systems"|"Does anyone directly monitor private home or business alarm systems using 911 or a non-emergency lines? If there is a legal out, let me know. Please send responses to tscott@co.montcalm.mi.us "|"0"|"1"|"1" +"4169"|"53"|"2014-09-29 09:52:08"|"October Meeting and Training"|"For those of you attending we will be in the 'Fire Classroom' on the second floor to the right at the top of the stairs."|"0"|"1"|"1" +"4170"|"155"|"2014-09-29 10:37:25"|"Re: Private Alarm Systems"|"I am pretty sure that alarm systems cannot ring directly into a 911 center. They must go through a call center and they will contact dispatch. If I am off on this let me know but it was my belief that it is not allowed ."|"4168"|"1"|"1" +"4171"|"155"|"2014-09-29 10:40:48"|"CTO pay"|"I am looking for other PSAPS that have a CTO classification in their union contracts and use a increased pay for CTO's. We currently have increased pay when they have a trainee with them but looking to making it a increase they would receive all the time. If that's how your CTO's are paid, please send me the details to rfeole@calhouncountymi.gov. Thanks!"|"0"|"1"|"1" +"4172"|"181"|"2014-09-29 10:46:59"|"Re: Private Alarm Systems"|"http://www.legislature.mi.gov/documents/mcl/pdf/mcl-act-32-of-1986.pdf484.1207 Automatic alerting devices prohibited.Sec.207 The installation of automatic intrusion alarms and other automatic alerting devices which cause the number 9-1-1 to be dialed shall be prohibited in a 9-1-1 system. History: 1986, Act 32, Imd. Eff. Mar. 17,1986 "|"4168"|"1"|"1" +"4173"|"188"|"2014-09-29 11:11:38"|"Dispatcher Training Standards"|"I was wondering how a Regional Dispatch can close for a meeting and forward9-1-1 lines to the counties they dispatch for if those agencies don’t have Dispatchers that meet minimum training standards. I know it was discussed that we couldn't have police officers fill in."|"0"|"1"|"1" +"4174"|"133"|"2014-09-30 14:08:03"|"Re: Dispatcher Training Standards"|"Deb - where is this occurring?"|"4173"|"1"|"1" +"4175"|"188"|"2014-10-01 06:57:37"|"Re: Dispatcher Training Standards"|"I heard Negaunee Regional closed their dispatch center for a meeting and forwarded their phones to the alternates in the counties they dispatch for. "|"4173"|"1"|"1" +"4176"|"53"|"2014-10-01 08:11:32"|"Staffing and retention training today "|"For those of you attending or that have someone attending the instructor had the course as tomorrow and is not in town. We may try to do something else we are working on that. I will be working on refunds, etc. I apologize for all inconviencies. "|"0"|"1"|"1" +"4183"|"148"|"2014-10-06 15:30:57"|"GIS Funding Help "|"Our county is attempting to start a GIS department through our Equalization Dept. They are looking for other Departments to contribute to the cost. I am looking for information from other Dispatch Centers that contributed to the start up costs of a GIS department in their county. How did you determine what percentage of information you would utilize in order to justify using 9-1-1 funds? Also need information from any Center that utilizes County GIS, how much information do you use? Any information on this topic would be greatly appreciated. Also, If your agency did not contribute any funds or does not contribute that information would a of help also. "|"0"|"1"|"1" +"4178"|"53"|"2014-10-03 08:30:41"|"Google Hangout for Meeting Oct 2 2014"|"https://plus.google.com/hangouts/_/hoaevent/AP36tYfYqb7JMYiXeZqcYG-sis_jK9Rdh3sLTX-Sd5WL1UR2NBv3iw?authuser=0&hl=en"|"0"|"1"|"1" +"4180"|"170"|"2014-10-06 09:57:04"|"I AM RESPONDING"|"Group; looking for input from any PSAP using the Fire & Responders Software program \"I AM RESPONDING\". What's the impact for dispatchers/operations? Is there CAD interface security issues? Etc. Thanks"|"0"|"1"|"1" +"4181"|"133"|"2014-10-06 10:33:20"|"Re: Dispatcher Training Standards"|"There is an EXIGENT CIRCUMSTANCE form that can be completed and submitted to the State 911 Office which may cover circumstances like these. The forms are reviewed and typically placed on file at the SNC Dispatcher Training Subcommittee Meetings. The forms are supposed to be completed anytime a PSAP has an individual answering 911 calls who does not meet the training standards."|"4173"|"1"|"1" +"4182"|"148"|"2014-10-06 15:29:15"|"Re: I AM RESPONDING"|"I've never heard of this."|"4180"|"1"|"1" +"4184"|"53"|"2014-10-07 10:37:49"|"Re: I AM RESPONDING"|"Al,We use it for paging out additional personnel like for fire call in crews, SWAT team, Dive team, etc. We just implemented this year and love it. We do not have the CAD interface to it. Saginaw County Fire Departments use it for more than call outs and really like it as well. Saginaw Township Fire Department would be a good resource. Call me if you want more. "|"4180"|"1"|"1" +"4185"|"212"|"2014-10-07 10:43:00"|"Re: GIS Funding Help "|"Both Oceana and Mason Counties have committees that are slowing moving toward GIS. Oceana Co has partnered with some online companies for equalization related data but there is no true integration. Mason County is in the very early stages. Their EM took a free, weeklong class on ArcGIS at the Emergency Management Institute in Emmittsburg, Maryland. In two weeks Todd and I plus the Mason Co Road Commissioner and the Mason Co Zoning and Building Director and going to take the same class. Mason-Oceana will be moving from OSSI GeoBlocks to ArcGIS as soon as humanly possible, plus we want to work toward a single street centerline layer for Mason, Oceana, and Newaygo Counties.By the way, we have not even begun to discuss the real issue, cost, and who will pay for what. I'm hoping with all the collaboration we'll get a grant to get us all up and running."|"4183"|"1"|"1" +"4186"|"188"|"2014-10-07 13:32:01"|"Re: Dispatcher Training Standards"|"So if I want to have a department meeting, and forward my 9-1-1 lines to the Sheriff Dept, I just have to fill out the form. I thought that was just in extreme emergency cases, but it's nice that we can use it for training, meetings, etc"|"4173"|"1"|"1" +"4187"|"136"|"2014-10-07 17:59:49"|"Email receipt test"|"Testing the transmission of emails from a discussion board posts"|"0"|"1"|"1" +"4188"|"177"|"2014-10-07 20:54:01"|"Re: I AM RESPONDING"|"Al, I have a department in my county using it with our CAD interface and they speak highly of it. It has not caused any problems for us so far."|"4180"|"1"|"1" +"4189"|"170"|"2014-10-08 08:31:34"|"Re: Email receipt test"|"Test received"|"4187"|"1"|"1" +"4190"|"232"|"2014-10-08 08:44:48"|"Re: Email receipt test"|"Received"|"4187"|"1"|"1" +"4191"|"181"|"2014-10-08 09:02:55"|"IT position"|"For those of you that employ your own IT person, would you mind sharing a job description and/or a list of duties? Please respond offline to kattm@baycounty.netThanks,Michelle"|"0"|"1"|"1" +"4192"|"199"|"2014-10-08 09:04:32"|"Re: Email receipt test"|"Received"|"4187"|"1"|"1" +"4193"|"181"|"2014-10-08 09:04:40"|"Re: I AM RESPONDING"|"Two of our fire departments use it and we interface with New World CAD Enterprise. It works seamlessly, but *I* prefer Active911 that the rest of the departments use. I see no security issues at all. "|"4180"|"1"|"1" +"4194"|"181"|"2014-10-08 09:05:31"|"On-Call "|"I'm looking for on-call policies and CBA language. If you have any, please respond offline at kattm@baycounty.net.Thanks,Michelle"|"0"|"1"|"1" +"4195"|"56"|"2014-10-08 09:07:27"|"Re: Email receipt test"|"received for this one, but not other postings"|"4187"|"1"|"1" +"4196"|"215"|"2014-10-08 09:33:57"|"Re: Email receipt test"|"received"|"4187"|"1"|"1" +"4197"|"64"|"2014-10-08 10:34:37"|"Re: Email receipt test"|"test received"|"4187"|"1"|"1" +"4198"|"177"|"2014-10-08 11:00:36"|"Re: I AM RESPONDING"|"We too have more departments use Active 911 over I am Responding. That seems to be the preference in our county."|"4180"|"1"|"1" +"4199"|"177"|"2014-10-08 11:02:22"|"Re: Email receipt test"|"I received this one, but none from any of the other recent posts."|"4187"|"1"|"1" +"4200"|"181"|"2014-10-08 15:15:17"|"Remote generator monitors"|"Do any of you use a generator monitor that is accessed in dispatch? We currently use an alarm company that we've deemed less than reliable. I would love to hear of a solution that works for you! Please email me offlist at kattm@baycounty.netThanks,Michelle"|"0"|"1"|"1" +"4201"|"136"|"2014-10-09 09:38:18"|"Email receipt test 2"|"Running another test.........."|"0"|"1"|"1" +"4202"|"170"|"2014-10-09 09:48:43"|"Re: Email receipt test 2"|"Did not receive..."|"4201"|"1"|"1" +"4203"|"53"|"2014-10-10 07:25:21"|"MCDA 2015 Board Elections"|"All- we have two openings... one for secretary and one for the SNC representative. If you are interested or want to nominate someone, please contact Tim Smith by November 14, 2014. tsmith@occda.org"|"0"|"1"|"1" +"4204"|"112"|"2014-10-10 13:14:22"|"Dispatch Supervisor Position"|"Cass County is adding a Supervisor position and I was hoping that someone can assist me with some testing questions. If you can please send them to dougw@cassco.org.thank-you"|"0"|"1"|"1" +"4205"|"58"|"2014-10-14 10:13:27"|"Re: Email receipt test 2"|"The last email I received was on 10/7 have not received one since"|"4201"|"1"|"1" +"4206"|"27"|"2014-10-14 12:50:02"|"SunGard PS Users for EIV"|"I contacted Liz Canfield today and requested the program requirements for EIV to be released to SunGard PS. The request will cover all SunGard users in Michigan. "|"0"|"1"|"1" +"4207"|"177"|"2014-10-15 10:25:54"|"Re: Email receipt test 2"|"I am having the same issue. I hope not to miss anything, I really rely on that e-mail notification."|"4201"|"1"|"1" +"4208"|"177"|"2014-10-15 10:30:09"|"Dispatch Chairs"|"I am getting ready to replace (5)24/7 chairs on our dispatch floor. I am considering the fleet prgoram offered by Shelby Products amongst other possibilities. Does anyone have experience with their fleet program and if so, good or bad comments?"|"0"|"1"|"1" +"4209"|"143"|"2014-10-15 14:55:13"|"Address mistake / corrective action / discipline"|"Looking for some input, please. I know it’s probably an ugly topic but I’m still posting…….. I’m sure everyone out here cringes at the thought of an address mistake within their center or even hearing about it other centers, I know I do. Our address verification is pretty simple, ask the caller their address, cross streets and repeat the address back to caller as typed into CAD. They continue to ask routine questions and before hanging up they let the caller know the responder/s are responding to “XXXX street name”. During new hire training, company trainings, supervisor meeting and QA’s this procedure is discussed alot. My question is twofold, 1-what procedure do you have in place for address verification, 2-what corrective action and/or discipline is given when there is an address mistake. If you are willing to share any ideas on your procedures, corrective action/discipline, you can call me at Muskegon 9-1-1, email or post. As always, your input is valuable to me. Thanks "|"0"|"1"|"1" +"4210"|"136"|"2014-10-15 15:17:39"|"Email test 3"|"Checking Email operations"|"0"|"1"|"1" +"4211"|"58"|"2014-10-15 15:24:49"|"Re: Email test 3"|"I received the email"|"4210"|"1"|"1" +"4212"|"232"|"2014-10-15 15:28:29"|"Re: Email test 3"|"Me too"|"4210"|"1"|"1" +"4213"|"181"|"2014-10-15 15:34:06"|"Re: Email test 3"|"I did, as well."|"4210"|"1"|"1" +"4214"|"199"|"2014-10-15 15:37:29"|"Re: Email test 3"|"I received this e-mail notification as well as the for \"Address mistake / corrective action / discipline.\" "|"4210"|"1"|"1" +"4215"|"170"|"2014-10-15 15:40:53"|"Re: Email test 3"|"Ditto Dawn's message"|"4210"|"1"|"1" +"4216"|"143"|"2014-10-15 16:47:23"|"Re: Email test 3"|"Ditto. Got both. "|"4210"|"1"|"1" +"4217"|"177"|"2014-10-15 16:56:28"|"Re: Email test 3"|"Me too!"|"4210"|"1"|"1" +"4218"|"56"|"2014-10-16 07:58:09"|"Re: Email test 3"|"got it plus others! "|"4210"|"1"|"1" +"4219"|"53"|"2014-10-16 09:08:45"|"Change @ Missaukee"|"This is from Andrea and I think got lost in our web glitches of over the last couple of months. Wanted to make sure folks saw it. MCDA,I just wanted to thank everyone for all of their help over the years and to let everyone know how much I have enjoyed working with all of you. MCDA is an amazing group and I am proud to have worked with you all. As some of you know we have split my position into a full time 911 Coordinator and full time Jail Administrator. It was a tough decision but I have decided to remain the Jail Administrator for Missaukee County and Ed Nettle has been hired as the 911 Coordinator. Ed will be starting on Monday and I am looking forward to working with him again. My e-mail is the same if anyone every needs to contact me for anything, so I will not be leaving just wearing one hat! Thanks Andrea"|"0"|"1"|"1" +"4220"|"79"|"2014-10-16 09:25:21"|"Re: Dispatch Chairs"|"In Saginaw, we went with the IronHorse 24 hr chairs. These are also ised by Genesee County and MMR. It seems all dispatchers like them and minor issues"|"4208"|"1"|"1" +"4221"|"149"|"2014-10-16 09:28:08"|"Re: Email test 3"|"got the test email"|"4210"|"1"|"1" +"4222"|"5"|"2014-10-16 11:18:31"|"Re: Change @ Missaukee"|"Best of luck to you Andrea! "|"4219"|"1"|"1" +"4223"|"5"|"2014-10-16 11:19:12"|"Re: Email test 3"|"It worked!"|"4210"|"1"|"1" +"4224"|"212"|"2014-10-16 20:00:07"|"Medical Control Board Consolidations?"|"Not sure if this is just the sky falling but one of our EMS Directors said that all of the MCB's are consolidating down to just 8. Among the side effects would be other EMS agencies could come into our counties and we would be required to work them in to closest car responses. Anyone else hearing much about this?"|"0"|"1"|"1" +"4225"|"177"|"2014-10-16 20:27:42"|"Re: Dispatch Chairs"|"Do you have contact info for them Barry? Also, are you doing a fleet program or did you just buy them?"|"4208"|"1"|"1" +"4226"|"177"|"2014-10-16 20:32:34"|"Re: Medical Control Board Consolidations?"|"I have heard it talked about in my area, but have not heard any type of confirmation of it happening for sure."|"4224"|"1"|"1" +"4227"|"133"|"2014-10-16 22:29:16"|"Re: Medical Control Board Consolidations?"|"I heard about it and confirmed on Tuesday that they are going to try and regionalize med controls. Other EMS agencies...i think it depends how your legal counsel inerprets the law. "|"4224"|"1"|"1" +"4228"|"53"|"2014-10-16 23:52:44"|"Re: Medical Control Board Consolidations?"|"This was announced formally at a recent med control conference. The executive board is working on gathering some specific information. "|"4224"|"1"|"1" +"4229"|"48"|"2014-10-17 10:50:03"|"Re: Medical Control Board Consolidations?"|"From our Tri-County Emergency Medical Control Authority (Clinton, Eaton, Ingham):The State did announce at the September Medical Control Authority (MCA) Conference, that they have an initiative to consolidate the Medical Control Authorities from 62 to 8, then to a final total of 10. The proposed final 10 regions are the State of Michigan’s Prosperity Regions This initiative was not previously discussed with the MCAs, and quite frankly we were not expecting it. There are no bills proposing this change. The geographical regions for MCAs are designated and approved by the State of Michigan as sited in the EMS Law PA 209. The questions on your message board are excellent questions and I do not have the answers today, but I am sure as we work through this process it will be answered in time. This person should contact their local MCA if they have further questions."|"4224"|"1"|"1" +"4230"|"220"|"2014-10-17 14:07:31"|"\"Castle Doctrine\" and other such \"common\" laws"|"Does anyone have a policy or SOP in place in regards to what a dispatcher can or cannot say regarding the \"Castle Doctrine\", or the right to protect yourself and your property.If so, please send it to me at rjerman@isabellacounty.orgWe do have some information from our PA's office, but we're looking to see if there is anything else out there!"|"0"|"1"|"1" +"4231"|"181"|"2014-10-17 14:16:43"|"Re: Medical Control Board Consolidations?"|"MDCH Announces Major Shift in Medical Control Authorities ProgramLast week, the Michigan Department of Community Health (MDCH) announced at the annual Medical Control Seminar that it will reduce the current number of Medical Control Authorities (MCAs) from 62 across the state to eight regionalized MCAs by Oct. 1, 2015. The eight MCAs will be based on the geographic regions used to coordinate the state’s emergency preparedness and trauma systems. However, the MDCH also stated that, sometime in the future, the MCAs will be transitioned to Gov. Rick Snyder’s 10 Prosperity Regions.According to the MDCH, the initiative is designed to improve efficiencies within the MCA system, remove redundancies, and improve and support communications. Additionally, the MDCH has advised that it believes consolidation of the MCAs will ultimately serve to support and reinforce the department’s development of an overall care-based, statewide trauma system.The MDCH has the statutory ability to make such changes to the MCA system and has acknowledged the potential impact on healthcare providers and the patients they serve. The MHA also recognizes the significant effects the change could have on patients, hospitals, how they deliver care, and their financial obligations. Therefore, members are encouraged to provide feedback, suggestions and concerns to the MDCH by emailing Kurt E. Krause, director of the Bureau of Legal Affairs.The MHA has requested additional details from the MDCH regarding how it plans to implement and fund the new model and how existing MCAs can take part in the transition process and/or provide input. The MHA will share these details as soon as they become available. Members with questions should contact Amy Barkholz at the MHA.http://www.mha.org/mha/weeklymailing/2014/100614/monday_report.htm"|"4224"|"1"|"1" +"4232"|"57"|"2014-10-20 11:35:59"|"Chrysler Uconnect Training disc"|"If you haven't already, all PSAP's across the US will be receiving a DVD in the mail from Chrysler that contains training for their Uconnect feature. The packaging looks like a DVD mailer addressed to the person responsible for your PSAP or 911 Authority area. The back of the packagin says Emergency Training Materials enclosed.ALL PSAP's will receive calls from the new Chrysler vehicles. This training will help prepare your call takers as to what they should expect. Please be looking for this valuable training for your staff. Thanks!April"|"0"|"1"|"1" +"4233"|"67"|"2014-10-22 12:55:53"|"UP 911 authority and PFN receives a hero award"|"The UP 911 authority and PFN (Peninsula fiber network, LLC) has received the 2014 connect Michigan broadband hero award for its efforts in implementing next-generation 911 for the UP. The award presentation will be in Lansing on October 29 at the Radisson Hotel. The UPA 911 authority will be sending a delegation to receive this award. The UP 911 authority and PFN are all very proud of the work that all of us have done in the UP to make this happened, and appreciate the recognition for our work."|"0"|"1"|"1" +"4234"|"20"|"2014-10-23 10:40:50"|"Active Shooter Policy"|"ACCD is looking to implement an Active Shooter Policy for Dispatch. In an effort to not reinvent the wheel I was hoping that some of you might be willing to share your Active Shooter Policy with me. Imitation is after all the greatest flattery. Please email to jludwig@AlleganCounty.org Thank you!"|"0"|"1"|"1" +"4235"|"20"|"2014-10-23 10:49:42"|"Re: UP 911 authority and PFN receives a hero award"|"Congratulations!"|"4233"|"1"|"1" +"4236"|"251"|"2014-10-23 11:15:39"|"New 911 Coordinator Missaukee Co. "|"FYI: New 911-Coordinator for Missaukee County. Ed Nettle Phone: (231)-839-4338 Fax: (231)-839-4344e.nettle@missaukeesheriff.net"|"0"|"1"|"1" +"4237"|"53"|"2014-10-24 14:51:02"|"40 Hour Basic & 40 Hour Advanced"|"MSP is hosting these classes at the Detroit Regional Communications Center. The Basic is Jan 26-30 and the Advanced is March 23-27. Go to www.MACNLOW.com for further information. "|"0"|"1"|"1" +"4238"|"210"|"2014-10-27 11:40:04"|"Re: 2015 MCDA Meeting Schedule"|"maybe there is an option for the February 6th meeting in northern Michigan, as the 2015 Michigan Statewide Interoperable Communications Training Conference will be February 2nd - February 5th in Traverse City @ Great Wolf Lodge"|"4140"|"1"|"1" +"4239"|"216"|"2014-10-29 12:26:03"|"MSP Detroit Dispatch Director Opening"|"The Dispatch Director position in the MSP Detroit Regional Communication Center is posted at http://agency.governmentjobs.com/michigan/default.cfm. It is listed as an \"Emergency Dispatch Supervisor 11\""|"0"|"1"|"1" +"4240"|"136"|"2014-10-29 13:23:30"|"Email receipt test 10/29/14"|"We have the Network Solutions folks (who host the website)working on our intermittent Email problem, so hopefully we'll get it resolved once and for all shortly. Thanks to everyone for their patience."|"0"|"1"|"1" +"4241"|"56"|"2014-10-29 13:35:43"|"Re: Email receipt test 10/29/14"|"Got the email!"|"4240"|"1"|"1" +"4242"|"64"|"2014-10-29 13:46:55"|"Re: Email receipt test 10/29/14"|"Got it - Benzie Co"|"4240"|"1"|"1" +"4243"|"53"|"2014-10-29 14:13:14"|"Marlene Chism Training"|"For those of you that attended Marlene's Stop Workplace Drama... here is that special she referred to that expires on the 31st if anyone was interested. http://stopyourdrama1.homestead.com/7WaysSWDinPS-Product.html?_=1398519476128&mc_cid=c4794424bf&mc_eid=1141e414c0"|"0"|"1"|"1" +"4244"|"13"|"2014-10-29 14:13:32"|"Re: Email receipt test 10/29/14"|"Got It. Marsha Bianconi Conference of Western Wayne"|"4240"|"1"|"1" +"4245"|"53"|"2014-10-29 14:38:33"|"December 5, 2015 Meeting"|"We will have a couple of presentation at our December meeting. Harriet will be presenting on SNC forms, etc at 9:00 am before our meeting and at lunch members from TSA will provide a presentation on their new processes that they have implemented which will involve duress alarms and contact with the PSAPs. A reminder that the meeting will in Oakland County at their executive building. "|"0"|"1"|"1" +"4246"|"155"|"2014-10-29 14:42:47"|"Re: December 5, 2015 Meeting"|"APCO/NENA meeting will be held at the same location the day before. "|"4245"|"1"|"1" +"4247"|"150"|"2014-10-29 14:52:58"|"40-Hour Advanced Dispatch Training "|"We will be hosting a 40 Hour Advanced School with Success on January 19-23 2015. SNC approved with Module II Endorsement... E-Mail me for details "|"0"|"1"|"1" +"4248"|"5"|"2014-11-04 11:28:59"|"Re: December 5, 2015 Meeting"|"Any suggestions on places to stay? Thanks! "|"4245"|"1"|"1" +"4249"|"155"|"2014-11-04 14:15:37"|"Re: December 5, 2015 Meeting"|"There are a block of rooms reserved at Hampton Inn for $87 until tomorrow. Springhill Suites has government rate of $75. Jeff and I will be staying there."|"4245"|"1"|"1" +"4250"|"5"|"2014-11-04 15:44:20"|"November 4 2014 Funding Proposals"|"If your Center has a proposal on the ballot today, please add it to the list, and post the results when you can. Then we'll have one place to get all of the info. Thanks!"|"0"|"1"|"1" +"4251"|"5"|"2014-11-04 15:45:31"|"Re: November 4 2014 Funding Proposals"|"Grand Traverse 911Proposal to increase surcharge from $0.80 to \"up to\" $1.85 Proposal PASSED! 52% - 48% for six years."|"4250"|"1"|"1" +"4252"|"67"|"2014-11-04 15:47:42"|"Re: November 4 2014 Funding Proposals"|"Gogebic County Renewal for a max of 1.65"|"4250"|"1"|"1" +"4254"|"106"|"2014-11-04 15:50:39"|"Re: November 4 2014 Funding Proposals"|"Ionia County seeking a .40 increase from $1.90 to $2.30"|"4250"|"1"|"1" +"4255"|"106"|"2014-11-05 06:07:47"|"Re: November 4 2014 Funding Proposals"|"We prevailed 58.2% to 41.8%"|"4250"|"1"|"1" +"4256"|"101"|"2014-11-05 07:19:29"|"Re: November 4 2014 Funding Proposals"|"Van Buren successful-4 years up to .75. I preferred the percentage in August better, am taking November as a win!!"|"4250"|"1"|"1" +"4257"|"155"|"2014-11-05 08:55:13"|"Re: November 4 2014 Funding Proposals"|"Jamel?? You started this conversation and then you don't update? Good job Jim and Jeri!"|"4250"|"1"|"1" +"4258"|"102"|"2014-11-05 09:25:55"|"Re: November 4 2014 Funding Proposals"|"Jamel might still be somewhere celebrating! It was closer than we would have liked, but the voters approved our request!"|"4250"|"1"|"1" +"4259"|"155"|"2014-11-06 15:38:55"|"Re: November 4 2014 Funding Proposals"|"Good job Jason! We know you are the one doing all the work up there anyways!"|"4250"|"1"|"1" +"4260"|"86"|"2014-11-10 10:02:36"|"Pro-Tel Inc"|"If anyone has received a email from Pro-Tel Inc ( pete Baker) regarding his so called retirement , is there any other companies etc. Or any other options, other than paying 25KBob Rae-Iosco911"|"0"|"1"|"1" +"4261"|"20"|"2014-11-10 10:56:42"|"Re: Pro-Tel Inc"|"I am looking into the same thing. "|"4260"|"1"|"1" +"4262"|"53"|"2014-11-10 12:10:15"|"Re: Pro-Tel Inc"|"I think it would be a good idea for all of us to have a conference call (protel users)"|"4260"|"1"|"1" +"4263"|"30"|"2014-11-11 09:13:50"|"Re: Pro-Tel Inc"|"I have not received an email regarding Pete's retirement. I would like to be included in the conference call. Thanks! Dawn-Sanilac County"|"4260"|"1"|"1" +"4264"|"181"|"2014-11-17 09:54:49"|"Free or low cost training"|"I've been compiling a list of free or very low cost training--it is either on online study course or a webinar. I've added my list and I'm curious if any of you know of any that I have missed. Free or very low cost online training.WMD/Terrorism Awareness for Emergency Respondershttp://www.teex.org/teex.cfm?pageid=training&area=teex&templateid=14&Division=ESTI&Course=AWR160&online=truePatrol: Intro to Radio Communicationshttp://www.teex.org/teex.cfm?pageid=training&area=teex&Division=PUBLICSAFETY&Course=LET540&templateid=14&navdiv=PUBLICSAFETY&online=truePublic Safety Telecommunicator ($75)http://www.teex.org/teex.cfm?pageid=training&area=teex&Division=PUBLICSAFETY&Course=LET543&templateid=14&navdiv=PUBLICSAFETY&online=trueIS-242.B Effective Communicationhttp://training.fema.gov/EMIWeb/IS/courseOverview.aspx?code=IS-242.bAll of the free FEMA Independent Study Programs http://training.fema.gov/IS/crslist.aspxRailroad Safety Awareness For Emergencieswww.csxsafe.comTelecommunications Best Practices for Missing and Abducted Children (TELMAC)https://www.ncjtc.org/AmberAlert/Courses/DistanceLearning/Telecommunications/Pages/default.aspxAPCO Webinars ($59/members or $79 non-members--$15 for conference style webinar)https://apconetforum.org/eweb/DynamicPage.aspx?Site=APCOInst&WebKey=bc94a3c1-cd02-4f91-bafd-b48cac5d2e54NENA Webinars (free)https://www.nena.org/?page=Webinars"|"0"|"1"|"1" +"4265"|"78"|"2014-11-17 11:29:24"|"ESRI ARC MAP AND OSSI"|"Hello Group I was wondering if anyone is currently using arc map with OSSI One solution. We are looking to upgrade from our current mapping software Geoblocks to ARC but are not sure what license we would need for our application purposes. Any insight would be greatly appreciated. Thanks, Todd "|"0"|"1"|"1" +"4266"|"102"|"2014-11-17 13:49:49"|"Professional Services - NG911 Consultant"|"Grand Traverse County would like to acquire a \"technical adviser\" to oversee our transition to NG911 technologies, including CPE, radio consoles/infrastructure, ESINet considerations, recording etc - all of which are still stuck in the 1990's. If you have an RFP for soliciting these types of services or any information that would help in this endeavor I would love to take a peek - Please email me at jtorrey@grandtraverse.orgThank you"|"0"|"1"|"1" +"4267"|"53"|"2014-11-17 15:47:26"|"APCO & NENA Reach Consensus Plan Wireless Carriers"|"FYI - Released on 11-14-14https://www.apcointl.org/doc/advocacy/564-apcobulletinwirelesslocationaccuracyconsensusplan2014nov14pkt/file.html"|"0"|"1"|"1" +"4268"|"177"|"2014-11-18 12:27:49"|"Re: Free or low cost training"|"Michelle, DSS offers free training to the first 10 signed up on various topics. Some have included supervisory courses and others include Police Fire,& EMS issues. I am not sure if that is what you are looking for, but I did not see it on your list unless it was off the page."|"4264"|"1"|"1" +"4269"|"15"|"2014-11-20 15:57:21"|"Tower Rental"|"I'm looking for copies of policies/rates, etc for rental of agency owned towers whether it be for partner agencies or commercial users. We currently have a mix of partnerships and commercial users on a few of our towers, but we are looking to get something more comprehensive in terms of determining how much/who to charge. Please email me with anything you think might be helpful. ThanksBob BradleyCharlevoix-Cheboygan-Emmet (CCE)Bradley@cce911.com"|"0"|"1"|"1" +"4270"|"56"|"2014-11-21 08:46:51"|"uniforms"|"I am looking for uniform policies. Do you pay for shirts? Do you give clothing allowances? If you require uniforms, what are the Pro's and Con's of them? Please email me at t.peter@co.hillsdale.mi.us Thank You"|"0"|"1"|"1" +"4271"|"181"|"2014-11-21 09:36:49"|"Re: Free or low cost training"|"Thanks, Dave. I don't know why the formatting on my post is so wonky. :) I did forget to include DSS. "|"4264"|"1"|"1" +"4272"|"101"|"2014-11-21 10:53:15"|"Facebook Page"|"If you have a Facebook page will you share your policies and procedures for use to me?Thanks Jeritapperje@vbco.org"|"0"|"1"|"1" +"4273"|"181"|"2014-11-21 12:04:51"|"Wages"|"I've emailed a few of you offline, but I decided to ask here, as well. I'm building a wages chart for supervisors and dispatchers to see where we fall regionally and statewide. If you would be so kind as to email me your wage scale, I'll send you the completed chart if you are interested. Thanks so much, Michelle. kattm@baycounty.net"|"0"|"1"|"1" +"4274"|"133"|"2014-11-21 12:57:33"|"Re: ESRI ARC MAP AND OSSI"|"We are using ESRI (not sure what version). Tina Rasey is our CAD Administrator and she is probably the best person to talk to here. Her number is 269-781-9701"|"4265"|"1"|"1" +"4275"|"158"|"2014-11-21 14:10:40"|"Re: Facebook Page"|"I would request the same if you would be so kind. llangdon@ingham.orgThanks"|"4272"|"1"|"1" +"4276"|"94"|"2014-11-21 16:25:55"|"2015 MCDA Membership"|"Its that time again! Time to renew your MCDA membership for 2015. You can download the application and email or fax it too me with a check, or you may pay on line through Paypal. I would still like to have an updated Application from you as many of us have updated our contact information. You also can just email me your contact information if that's easier.I hope to see all of you next year and remember if you have a new neighbor, refer them to our organization and try to encourage them to join.Laurie"|"0"|"1"|"1" +"4277"|"70"|"2014-11-25 08:15:24"|"TRAINING"|"Lapeer County Central will be hosting \"Disasters and the Dispatcher\" by Powerphone on January 28, 2015, cost of $229.00, please contact 1-800-537-6937 i you are interested "|"0"|"1"|"1" +"4280"|"53"|"2014-11-25 10:03:14"|"December 5, 2014 MCDA Meeting Agenda"|"Has been posted under the agenda tab. "|"0"|"1"|"1" +"4281"|"53"|"2014-11-25 15:30:16"|"12-5-14 meeting lunch rsvp"|"Please let me know if you are planning on attending lunch at our December meeting. I'm trying to get a head count for food. A reminder at lunch there will be a presentation by TSA on their new duress alarm system. lhall@midland911.org"|"0"|"1"|"1" +"4282"|"53"|"2014-12-02 13:39:04"|"Updated Agenda Item - HB4237"|"This bill came to my attention today regarding collocation on MPSCS Tower Sites. http://www.legislature.mi.gov/%28S%28rhuw4s55qabf4gag3wf3g5iq%29%29/mileg.aspx?page=GetObject&objectname=2013-HB-4237"|"0"|"1"|"1" +"4284"|"181"|"2014-12-03 11:54:41"|"Senate Bill 613 (Roadkill bill)"|"http://www.legislature.mi.gov/documents/2013-2014/publicact/htm/2014-PA-0255.htmI haven't seen any discussion on this, so I thought I would throw it out there. The gist of this bill is that citizens no longer have to wait for local law enforcement to arrive with a kill permit/salvage tag before they can pick up unintentional road kill. The law is in effect. The measure was sponsored by Sen. Darwin Booher and it lets residents call the DNR or local law enforcement (or 9-1-1) to report that they're going to pick up road kill. The claimant is expected to keep a written record of the find and present it to an officer, if requested."|"0"|"1"|"1" +"4285"|"76"|"2014-12-03 12:09:15"|"Re: Senate Bill 613 (Roadkill bill)"|"I checked, it's actually a public act now. It was passed in late June and has been in place since early summer. We are posting the act (as Road Kill Act) under the Legislative Activity segment of the SNC web site. "|"4284"|"1"|"1" +"4286"|"232"|"2014-12-03 13:15:29"|"Re: Senate Bill 613 (Roadkill bill)"|"I created a \"DNR Game Salvage Permit Log\" in Excel. We have a sequential number, as in CD-62-1 (for central Dispatch, county 62) and we log the same info as what is in a permit so the caller can give law enforcement a reference number. If anyone wants a copy of our log, email me, cyndiem@co.newaygo.mi.us,"|"4284"|"1"|"1" +"4287"|"56"|"2014-12-03 13:54:42"|"Re: Senate Bill 613 (Roadkill bill)"|"I consulted our local DNR Sgt and local law enforcement. We determined that if an officer was going to the scene for a report, they would still issue permit. If not, Our DNR office preferred we transfer the call to the DNR poaching hotline. The DNR dispatch takes care of the caller and mails the person a permit. This has worked well so far. The only issue has been people wanting to take animal to processer have to wait for permit as processers do not know the new law."|"4284"|"1"|"1" +"4288"|"163"|"2014-12-03 13:58:18"|"Re: Senate Bill 613 (Roadkill bill)"|"It looks to me like most of the responsibility for recording the game possessed is on the individual that takes it. Are the 911 centers \"obligated\" in any way to record any of that information?"|"4284"|"1"|"1" +"4289"|"181"|"2014-12-03 14:31:02"|"Re: Senate Bill 613 (Roadkill bill)"|"It doesn't appear that 9-1-1 centers are obligated to record the information at all. We are planning on recording the information in CAD and issuing an \"ARM\" number (non-police report number). Honestly, this only pops up a handful of times a year. Most of our deer permits are issued when the driver takes the deer they smucked, anyway. "|"4284"|"1"|"1" +"4290"|"53"|"2014-12-04 11:35:32"|"Ok2say"|"I'm told the ok2say program has had over 300 calls and has been in contact with several dispatch centers through this program. I'm looking for feedback on how this went, what was your experience and the call types. Lhall@midland911.org"|"0"|"1"|"1" +"4291"|"53"|"2014-12-04 12:23:11"|"Ok2say"|"I'm told the ok2say program has had over 300 calls and has been in contact with several dispatch centers through this program. I'm looking for feedback on how this went, what was your experience and the call types. Lhall@midland911.org"|"0"|"1"|"1" +"4292"|"106"|"2014-12-04 12:40:06"|"Re: Ok2say"|"We have not been contacted. I am curious what centers were involved?"|"4290"|"1"|"1" +"4293"|"220"|"2014-12-04 15:26:18"|"Re: Ok2say"|"We have contacted OK2SAY to test it. The only issue we had is that they didn't identify themselves when they called the dispatch center. "|"4290"|"1"|"1" +"4294"|"53"|"2014-12-05 08:31:55"|"Google Hangout for Meeting Dec 5, 2014"|"https://plus.google.com/hangouts/_/hoaevent/AP36tYc70OkC0o523v9rodK-4w58ML-qrKlUVoHnOKERkcgKEgBOAw?authuser=0&hl=en"|"0"|"1"|"1" +"4295"|"53"|"2014-12-05 08:38:24"|"Google Hangout for Meeting Dec 5, 2014"|"https://plus.google.com/hangouts/_/hoaevent/AP36tYc70OkC0o523v9rodK-4w58ML-qrKlUVoHnOKERkcgKEgBOAw?authuser=0&hl=en"|"0"|"1"|"1" +"4296"|"104"|"2014-12-08 08:18:09"|"911 Switch RFP"|"If anyone has an RFP for a recent (last couple years) 911 switch upgrade and you are willing to share, please let me know or send to tscott@co.montcalm.mi.us. All vendors welcome! "|"0"|"1"|"1" +"4297"|"212"|"2014-12-08 08:56:14"|"Re: Senate Bill 613 (Roadkill bill)"|"We learned over the weekend that the meat processors will not process without a permit.Mason-Oceana is back to sending an officer on all requests. It sounds like the state is developing a database system for processors to check if permission was given to process the deer."|"4284"|"1"|"1" +"4298"|"149"|"2014-12-08 10:09:46"|"Questions"|"Does anyone have a set of questions for interviewing a 911 coordinator. If so please e-mail to luceem@up.net Thanks"|"0"|"1"|"1" +"4299"|"104"|"2014-12-08 14:42:16"|"Synchronizing Clocks, etc."|"Officers are concerned about all equipment being synced. Has anyone been successful in total synchronization? "|"0"|"1"|"1" +"4300"|"24"|"2014-12-08 14:46:08"|"Re: Synchronizing Clocks, etc."|"We use a Spectracom Net Clock to synch all systems."|"4299"|"1"|"1" +"4301"|"53"|"2014-12-08 14:46:27"|"Re: Synchronizing Clocks, etc."|"A netclock will take care of that for you. "|"4299"|"1"|"1" +"4302"|"20"|"2014-12-08 14:47:33"|"Re: Synchronizing Clocks, etc."|"No, but we are attempting just that as part of our new Phone System project. I will let you know how it goes. We are still in the RFP process and are aiming to have the new system in place before June 2015."|"4299"|"1"|"1" +"4303"|"170"|"2014-12-08 14:52:56"|"Re: Synchronizing Clocks, etc."|"We also use Spectrum NETClock. Installed with our recent VIPER upgrade at a installed cost of $8867.60. Houses three ports to sync three network systems if you choose."|"4299"|"1"|"1" +"4304"|"190"|"2014-12-08 14:53:02"|"Re: Synchronizing Clocks, etc."|"Yes, we also use a spectracom net clock and everything is sync"|"4299"|"1"|"1" +"4305"|"212"|"2014-12-09 10:15:05"|"Re: Synchronizing Clocks, etc."|"NetClock- it's a rack mountable 'server' device that syncs all PC's and servers but it will cost a few dollars. http://www.spectracomcorp.com/ProductsServices/TimingSynchronization/NetworkTimeServers/tabid/112/Default.aspx"|"4299"|"1"|"1" +"4306"|"53"|"2014-12-09 11:00:58"|"City of Southfield Job Posting"|"Communications Technician III has been added to the job postings. "|"0"|"1"|"1" +"4307"|"53"|"2014-12-09 11:39:13"|"Railroad Emergency Contact Numbers Documents"|"Have been posted under the Documents Tab if you need the reference. "|"0"|"1"|"1" +"4308"|"53"|"2014-12-09 12:29:57"|"SNC Rep"|"FYI- Our SNC Rep Tim Smith was elected Chairperson of the SNC today and John Campbell was elected to Vice Chair (Allegan County Commissioner and President of MAC)"|"0"|"1"|"1" +"4309"|"148"|"2014-12-09 12:35:34"|"Re: SNC Rep"|"Congratulations Tim. "|"4308"|"1"|"1" +"4310"|"44"|"2014-12-09 13:48:14"|"Re: SNC Rep"|"Thank you and congrats Tim!"|"4308"|"1"|"1" +"4311"|"223"|"2014-12-09 13:49:06"|"Re: SNC Rep"|"Congrats to Tim for this appointment. Our thanks to Dale for his many years as chair and leading us through many issues that have enhanced our profession. "|"4308"|"1"|"1" +"4312"|"44"|"2014-12-09 13:51:59"|"Re: Synchronizing Clocks, etc."|"We also use a Spectracom Netclock.Phyllis"|"4299"|"1"|"1" +"4313"|"254"|"2014-12-10 07:05:58"|"Re: Ok2say"|"We have had 2 of these types of calls. Each time the dispatcher from the OK2SAY program identified themselves as part of the program. The first call we took was reference a brother who wanted to report his 7yoa sister attempting to stab his 5yoa sister. The second call was regarding cyber bullying. The only issue I can see is the time delay between the time OK2SAY receives the complaint and when it is actually relayed to our dispatch center. The dispatcher's at OK2SAY filter the calls to either the school, local law enforcement, or other based on the response needed and the severity of the call."|"4290"|"1"|"1" +"4314"|"101"|"2014-12-10 08:15:37"|"Re: SNC Rep"|"Congrats Tim - big shoes to fill but you are the man!"|"4308"|"1"|"1" +"4315"|"53"|"2014-12-10 11:21:46"|"Michigan Relay Service"|"At the last MCDA meeting it was noted that the 800 number for the relay service was going out of service. I called today and the 800 number will be out of service Feb 1. People are directed to call 7-1-1 to reach them. They believe there will be a new 800 number once they switch providers but we do not have that information yet. "|"0"|"1"|"1" +"4316"|"5"|"2014-12-10 11:29:43"|"Google Calendar "|"Does anyone use Google calendar for scheduling? We're trying it out and I'd like to know if anyone uses it or knows anything (good and/or bad) about it. Thanks! "|"0"|"1"|"1" +"4320"|"90"|"2014-12-10 14:29:41"|"Re: SNC Rep"|"Congratulations Tim! Let us know when we may be of assistance."|"4308"|"1"|"1" +"4321"|"188"|"2014-12-11 15:19:43"|"Re: SNC Rep"|"Congratulations Tim!"|"4308"|"1"|"1" +"4322"|"188"|"2014-12-11 15:21:52"|"Re: Michigan Relay Service"|"Can you use 7-1-1 now?"|"4315"|"1"|"1" +"4323"|"20"|"2014-12-12 15:15:59"|"County Phone System E911 Compliant"|"Allegan County is beginning on an endeavor to get its county-wide phone system in compliance with E911 allowing Dispatch to see the office a 911 call is coming from and not just the main line. Has anyone already done this in their county? If so would you be willing to share your Project Scoping and RFP?"|"0"|"1"|"1" +"4318"|"53"|"2014-12-10 11:33:55"|"Re: Google Calendar "|"We use it Jamel. I like it. I moved to it when we moved to gmail. Haven't had any issues. Carl would be your guy for any techy questions on it. "|"4316"|"1"|"1" +"4319"|"67"|"2014-12-10 11:39:13"|"downdetector.com"|"Found this web site when Charter went down. Pretty cool. Just wanted to share with all of you, might be a good resource.https://downdetector.com/"|"0"|"1"|"1" +"4324"|"181"|"2014-12-18 08:45:19"|"Self-Evaluations/Career Path Surveys"|"Do any of you employ self evaluations for your staff? I'd like to implement. Have you noticed more personal accountability? I'm also looking at a Career Path Survey. Our staff is considerably younger than just five years ago (due to retirements) and I'd like to gauge just who is interested in improving themselves (other than guessing). Thanks, Michelle"|"0"|"1"|"1" +"4325"|"53"|"2014-12-18 14:44:30"|"Medical Priority EMD QA"|"Is anyone using the new scoring performance standards of 2013 for EMD-Q? "|"0"|"1"|"1" +"4326"|"181"|"2014-12-18 14:53:38"|"Re: Medical Priority EMD QA"|"We are."|"4325"|"1"|"1" +"4327"|"20"|"2014-12-19 09:29:23"|"Operational Policies"|"Is anyone willing to share their Opeational Policies? I am in the process of reviewing our policies and would love to see how they compare to other PSAPs. "|"0"|"1"|"1" +"4328"|"5"|"2014-12-19 09:51:31"|"Agreement to Participate and Bylaws"|"We are seriously revising our Agreement to Participate and I'm looking for current examples. Bylaws are also appreciated. This would be for COUNTY DEPARTMENTS only, not authorities please. Thanks, and Merry Christmas! ! ! Jamel @ Grand Traverse 911 janders2@grandtraverse.org"|"0"|"1"|"1" +"4329"|"13"|"2014-12-19 14:08:48"|"need twenty two (22) 2 wire data grade voice circu"|"One of the CWW PSAP needs 22 2 wire circuits . Please see the following note. If anyone can provide assistance to Paul Klink, it would be greatly appreciated.Thanks and Happy Holidays to All! Marsha Bianconi CWW 9-1-1 Coordinatormb@c-w-w.org In the city of Dearborn, we need to add several telephone circuits/lines to support our public safety radio infrastructure. We are moving to 800MHz in the next 12-24 months; in the interim, we still need to support our 150MHz and 420Mhz systems.Our City Hall moved back in September; we have to completely abandon the old building. The problem is we have several telephone line pairs that come out of a switch in the old building that route to our remote radio sites that support City POLICE/FIRE/EMS communications/operations.What I need, total, are twenty-two (22) 2-wire data grade voice circuits (no more than negative -10db loss) to connect these remote sites (all within a 24 sq. mile area). Our radio contractor, Mobile Comm, based in Livonia, indicated that a similar type setup/configuration was used by at&t to connect Northville Township dispatch to Plymouth Township dispatch.Any information/assistance/direction you can provide is appreciated.Thank youPaul KlinkCommunications ManagerCity of DearbornMIS Department16901 Michigan Avenue, Suite #12Dearborn MI 48126313-943-2281pklink@ci.dearborn.mi.us "|"0"|"1"|"1" +"4330"|"25"|"2014-12-19 14:39:24"|"Re: Medical Priority EMD QA"|"We are as well."|"4325"|"1"|"1" +"4331"|"234"|"2014-12-21 14:14:01"|"Re: SNC Rep"|"Congratulations Tim!An honor well deserved!!"|"4308"|"1"|"1" +"4332"|"158"|"2014-12-23 13:45:24"|"Thanks"|"Thank you to all that sent along thoughts and prayers to our staff as they dealt with the loss of an Ingham County Deputy last week. We were able to get all the staff that wanted to attend there as their coworkers covered extra shifts. Thanks again for the support and offers to help as well. It was greatly appreciated. "|"0"|"1"|"1" +"4333"|"5"|"2014-12-23 13:54:51"|"Re: Thanks"|"Thoughts and prayers still with all of you. "|"4332"|"1"|"1" +"4334"|"76"|"2015-01-04 09:21:07"|"911 Goes to Washington"|"If you are going to 911 Goes to Washington next month, please let me know. So far I have: Tim Smith, Phyllis Fuller, and Mel Maier on my list. I will put an email list together and start coordinating and assisting the group as I have in the past. I will be attending, but I will not be participating in the meetings \"On the Hill\"."|"0"|"1"|"1" +"4335"|"187"|"2015-01-05 06:30:03"|"Re: Medical Priority EMD QA"|"We are. "|"4325"|"1"|"1" +"4336"|"181"|"2015-01-05 09:51:45"|"Re: 911 Goes to Washington"|"I'll be representing NENA, Harriet. :)"|"4334"|"1"|"1" +"4337"|"25"|"2015-01-07 13:57:31"|"2015 MCDA Schedule"|"The current 2015 MCDA Meeting-Training schedule is posted under the meetings. Please note the date change for April due to the Holiday and Spring Break"|"0"|"1"|"1" +"4338"|"163"|"2015-01-08 14:18:04"|"In-House Training Programs"|"We use DeWolfe and Assoc. CTO Program for our in-house training. What other programs are being used and what would you all recommend? If you use DeWolfe, does it work for you?"|"0"|"1"|"1" +"4339"|"106"|"2015-01-08 14:22:18"|"Re: In-House Training Programs"|"We use DeWolfe and are very satisfied with the program"|"4338"|"1"|"1" +"4340"|"181"|"2015-01-08 14:23:08"|"Re: In-House Training Programs"|"We use DeWolfe and are very happy with the program. We switched from Kaminsky FTO about twelve years ago, give or take a decade. :)"|"4338"|"1"|"1" +"4341"|"170"|"2015-01-09 12:58:44"|"Re: In-House Training Programs"|"We use DeWolfe as well and the program works well for us. Have ran both supervisors and CTO's through the program."|"4338"|"1"|"1" +"4342"|"25"|"2015-01-13 19:38:15"|"MPSC Public Hearing on Proposed 911 Rule Changes"|"MPSC to Hold Public Hearing on Proposed Revision to Rule Governing Multiline Telephone Systems Jan 13, 2015 Contact: Judy Palnau, 517-284-8300Agency: Michigan Public Service CommissionJanuary 13, 2015 - The Michigan Public Service Commission (MPSC) today said it will hold a public hearing on a proposed rule revision to a rule governing multiline telephone systems. The rule deals with the responsibilities of multiline telephone system operators regarding the installation of equipment and software necessary to provide specific location information for a 9-1-1 call.On Sept. 25, 2014, the MPSC sought permission from the Office of Regulatory Reinvention (ORR) to revise the rule (R 484.903), which ORR approved on Oct. 2, 2014. The MPSC submitted the draft rules to ORR and the Legislative Service Bureau for informal approvals, which were granted on Oct. 2 and Oct. 29, 2014, respectively.To provide the public with an opportunity to comment on the proposed rule revision, the Commission has scheduled a public hearing at 9 a.m. on Feb. 12, at 7109 W. Saginaw Highway, in Lansing. Any person may attend the public hearing and may offer comments on the proposed revisions.In addition, any person may submit written comments regarding the proposed rules. The comments should reference Case No. U-17721 and must be received no later than 5 p.m. on March 5. Written comments should be mailed to: Executive Secretary, Michigan Public Service Commission, P. O. Box 30221, Lansing, MI 48909. Electronic comments may be emailed to mpscedockets@michigan.gov (mpscedockets@michigan.gov). All information submitted to the Commission in this matter will become public information available on the Commission's website and subject to disclosure, and will be filed in this docket.Case No. U-17721"|"0"|"1"|"1" +"4343"|"25"|"2015-01-14 08:47:32"|"Important Changes to Michigan Relay Service"|"Please not that on February 1, 2015, customers who are deaf, hard of hearing, deaf-blind or have difficulty speaking who use the Michigan Relay Service will be served by a new Telecommunications Relay Service (TRS) provider. On this date, telecom companies will transition from the AT&T Relay to Hamilton Relay as the contracted provider. AT&T has discontinued the provision of TRS services.Telecom companies have taken care to minimize the impact on users of TRS by selecting one of the country's leading TRS providers. On February 1, 2015, the existing toll-free Michigan Relay Service numbers will be disconnected, however, callers who require the use of traditional relay services in Michigan, now or in the future, should dial 7-1-1 to access the Relay center. Dialing 7-1-1 from any number within the state of Michigan will connect the caller directly to a specially trained Communication Assistant who will be ready to place the relay call. Here is a link to a informational video http://telecommich.org/news/?newsid=285"|"0"|"1"|"1" +"4344"|"25"|"2015-01-14 11:32:46"|"MPSC Multi Line Pending Changes for 911"|"Here is the URL for the scheduled public hearing and documents on the Multi Line Telephone System.http://efile.mpsc.state.mi.us/efile/docs/17721/0001.pdf"|"0"|"1"|"1" +"4345"|"25"|"2015-01-14 12:15:45"|"MPSC Multi Line Pending Changes for 911"|"Here is the URL for the scheduled public hearing and documents on the Multi Line Telephone System.http://efile.mpsc.state.mi.us/efile/docs/17721/0001.pdf"|"0"|"1"|"1" +"4346"|"133"|"2015-01-14 13:47:44"|"Re: In-House Training Programs"|"We use DeWolf."|"4338"|"1"|"1" +"4347"|"25"|"2015-01-14 16:02:08"|"Please Congratulate April Heinze "|"This Public Notice serves as notice that, consistent with the Federal Advisory Committee Act (FACA),[1] Federal Communications Commission (FCC or Commission) Chairman Thomas Wheeler has appointed the following additional members to the Task Force on Optimal Public Safety Answering Point (PSAP) Architecture (TFOPA or Task Force).[2]Jay English – The Association of Public-Safety Communications Officials (APCO)Brian Fontes – National Emergency Number Association (NENA)April Heinze – Michigan Communication Directors AssociationPhil Jones – Washington State Utilities and Transportation CommissionRobert Rhoads – Office of Emergency Communications, Department of Homeland SecurityDana Wahlberg – Minnesota Department of Public SafetyThank you April for representing the MCDA and all of Michigan."|"0"|"1"|"1" +"4348"|"181"|"2015-01-14 16:07:42"|"Re: Please Congratulate April Heinze "|"Congratulations, April! I have no doubt that you will be a stellar addition to the task force. :)"|"4347"|"1"|"1" +"4349"|"155"|"2015-01-14 16:08:43"|"Re: Please Congratulate April Heinze "|"Congratulations April! "|"4347"|"1"|"1" +"4350"|"78"|"2015-01-14 16:14:22"|"Re: Please Congratulate April Heinze "|"Congrats April! "|"4347"|"1"|"1" +"4351"|"75"|"2015-01-14 16:18:49"|"Re: Please Congratulate April Heinze "|"Congratulations April. You will represent us well."|"4347"|"1"|"1" +"4352"|"133"|"2015-01-14 16:25:20"|"Re: Please Congratulate April Heinze "|"EXCELLENT - Congrats!"|"4347"|"1"|"1" +"4353"|"58"|"2015-01-14 16:26:27"|"Re: Please Congratulate April Heinze "|"Congratulations April and thank you for taking this on."|"4347"|"1"|"1" +"4354"|"177"|"2015-01-14 16:26:57"|"Re: Please Congratulate April Heinze "|"Congratulations April!!!"|"4347"|"1"|"1" +"4355"|"251"|"2015-01-14 16:28:07"|"Re: Please Congratulate April Heinze "|"Congratulations April! "|"4347"|"1"|"1" +"4356"|"5"|"2015-01-14 16:34:50"|"Re: Please Congratulate April Heinze "|"Congratulations, and THANK YOU!"|"4347"|"1"|"1" +"4357"|"210"|"2015-01-14 16:54:11"|"Re: Please Congratulate April Heinze "|"congrats! "|"4347"|"1"|"1" +"4358"|"90"|"2015-01-14 17:07:18"|"Re: Please Congratulate April Heinze "|"Great choice! Congratulations April!"|"4347"|"1"|"1" +"4359"|"101"|"2015-01-14 17:38:14"|"Re: Please Congratulate April Heinze "|"Congrats!!"|"4347"|"1"|"1" +"4360"|"158"|"2015-01-14 19:05:49"|"Re: Please Congratulate April Heinze "|"Congrats and thanks."|"4347"|"1"|"1" +"4361"|"95"|"2015-01-15 07:42:28"|"Re: Please Congratulate April Heinze "|"Excellent!!!!! Congratulations, Tim"|"4347"|"1"|"1" +"4362"|"70"|"2015-01-15 08:25:15"|"Re: Please Congratulate April Heinze "|"congrats April, you are my hero."|"4347"|"1"|"1" +"4363"|"70"|"2015-01-15 08:29:52"|"TRAINING FUNDS APPLICATION"|"IT IS THAT TIME OF YEAR AGAIN TO MAKE SURE YOU GET YOU APPLICATION IN FOR 2015 TRAINING FUNDS, THE APPLICATION MUST BE INTO THE STATE 911 COMMITTEE BY 4 PM ON FEBRUARY 6, 2015. THE FORMS HAVE BEE SENT TO ALL OF YOU AND ARE ON LINE AT WWW.MICHIGAN.GOV/SNC GET THE FORMS FILLED OUT AND SENT IN. YOU RECEIVED A CARD IN THE MAIL, YOU WERE SENT AN E MAIL WITH THE FORMS AND NOW I AM PUTTING THIS OUT OVER MCDA MEDIA, I DO NOT WANT TO HEAR YOU WERE NOT GIVEN NOTICE!!!"|"0"|"1"|"1" +"4364"|"163"|"2015-01-15 08:36:24"|"Re: Please Congratulate April Heinze "|"Congratulations April!"|"4347"|"1"|"1" +"4365"|"212"|"2015-01-15 08:59:46"|"2-Way Products, Springfield, VA"|"Anyone heard or know of this? I have a Chief inquiring- not for normal patrol use but for undercover and detective use. I expressed my opinion but thought I'd pass it along. RayFrom: Bill Peabody [mailto:2wayproducts@gmail.com]Subject: stealth portable radio for under 50 -p25,dmr,analogThe radio industry is promoting expensive digital P25 while the feds are now pushing FirstNet. FirstNet was originally offering a data only solution in a smartphone size unit ,but now they say they'll have voice someday. We say why wait. ROIP can give you PTT from your existing smartphones into the radio system and between each other.Radio over IP will reduce your radio expense and give you unlimited portable coverage. Gain stealth with a smartphone format.Simply connect a radio or radios to our gateway and you can access your system via smartphone,tablet or PC. Equip 40 users for less than the cost of one radio. Try a system w only 50 dollars at risk.Works w all radio systems -trunked-conventional -p25-digital-analog -voted vhf. Any system-Any radio.>Keep your old radios and digitize your backbone.Push-To-Talk private cellar is included w no monthly feesYou can PTT between smartphones from multiple carriers. Unlike the old Nextel you can have large dispatch groups w no monthly fees. App shows who's talking. Have radio dispatch on ch1 and private PTT cell on 2,3 etc. Keep your existing smartphones.We have a digital recorder to honor FOIA requests for the new channels you create. Call 703-302-0041"|"0"|"1"|"1" +"4366"|"106"|"2015-01-15 09:49:14"|"Re: 2-Way Products, Springfield, VA"|"from my understanding of FirstNet they are not moving to replace LMR systems or equipment right now; they are trying to get the data infrastructure in place first. LMR would most likely be years out..."|"4365"|"1"|"1" +"4367"|"64"|"2015-01-15 10:04:01"|"Re: Please Congratulate April Heinze "|"Congratulations!"|"4347"|"1"|"1" +"4368"|"181"|"2015-01-15 15:33:57"|"Re: 2-Way Products, Springfield, VA"|"Ray, we are working on a ROIP project right now. Contact Ryan Manz at manzr@baycounty.net and he can answer just about any question you have."|"4365"|"1"|"1" +"4369"|"181"|"2015-01-15 15:35:44"|"COM-L/COM-T training"|"I have some people interested in obtaining these certifications, but it looks like the classes are offered only rarely. IF I can get the powers to be to offer the class, is there any interest out there?"|"0"|"1"|"1" +"4370"|"24"|"2015-01-15 15:44:04"|"Re: COM-L/COM-T training"|"Depending on the location, I have one I'd like to send."|"4369"|"1"|"1" +"4371"|"53"|"2015-01-15 15:46:05"|"Re: COM-L/COM-T training"|"Yes"|"4369"|"1"|"1" +"4372"|"13"|"2015-01-15 15:47:50"|"Re: Please Congratulate April Heinze "|"Good for you. That is quite an honor and you deserve it.Marsha Bianconi"|"4347"|"1"|"1" +"4373"|"25"|"2015-01-15 15:50:26"|"Re: COM-L/COM-T training"|"Yes"|"4369"|"1"|"1" +"4374"|"102"|"2015-01-15 15:52:15"|"Re: COM-L/COM-T training"|"Yes"|"4369"|"1"|"1" +"4375"|"32"|"2015-01-15 16:31:52"|"Re: Please Congratulate April Heinze "|"Congratulations April !"|"4347"|"1"|"1" +"4376"|"228"|"2015-01-15 18:42:02"|"Re: COM-L/COM-T training"|"yes"|"4369"|"1"|"1" +"4377"|"56"|"2015-01-16 09:02:15"|"Re: COM-L/COM-T training"|"yes x2"|"4369"|"1"|"1" +"4378"|"181"|"2015-01-20 10:37:24"|"Re: COM-L/COM-T training"|"Great! I'll get to work on it. It would be beautiful Bay City :), of course!"|"4369"|"1"|"1" +"4379"|"197"|"2015-01-20 10:47:14"|"Re: COM-L/COM-T training"|"We (Kent Co) would likely send a couple as well - Thanks!"|"4369"|"1"|"1" +"4380"|"27"|"2015-01-21 15:31:41"|"NG Mapping- companies"|"Clinton County is in the process of drafting an RFP for pin-point addressing. I am looking for companies I can invite to bid on the project. If you have had experience with a company for pinpoint addressing, will you please send the information to my email: collomc@clinton-county.org thanks!"|"0"|"1"|"1" +"4381"|"25"|"2015-01-22 08:16:16"|"Re: NG Mapping- companies"|"We use TopComp out of Williamsburg, MI to create our point address layers. They are very familiar with Sungard CAD Maps.Susan R Lockwood, GISPTopComp Incorporated231-938-1613FAX 231-938-9793"|"4380"|"1"|"1" +"4382"|"25"|"2015-01-22 08:16:53"|"Re: COM-L/COM-T training"|"Yes"|"4369"|"1"|"1" +"4383"|"183"|"2015-01-22 08:58:37"|"Wrecker-Towing Service RFP"|"Does anyone have a copy of an RFP and/or an agreement for bidding out towing service for no-preference requests. I have finally had enough of being pecked to death by wrecker companies. Please email to guriskom@alpenacounty.org, thanks"|"0"|"1"|"1" +"4384"|"183"|"2015-01-22 09:00:17"|"Re: Please Congratulate April Heinze "|"Go April"|"4347"|"1"|"1" +"4385"|"133"|"2015-01-22 09:52:15"|"Re: COM-L/COM-T training"|"YEs"|"4369"|"1"|"1" +"4386"|"238"|"2015-01-22 11:39:39"|"Re: Wrecker-Towing Service RFP"|"You may view our RFP online: http://www.ewashtenaw.org/government/departments/finance/purchasing/online_bids/assets_2012/copy3_of_RFP6693.pdfThere are some things that we want to change the next time it is renewed but this should give you a good start.Thanks,David HaltemanWashtenaw Metro Dispatch"|"4383"|"1"|"1" +"4387"|"163"|"2015-01-22 14:19:33"|"Schedule for 11 Dispatchers..."|"Does anyone have a schedule for 11 full-time Dispatchers? If so, could you please e-mail a copy to me. We are in desperate need of a change. pbattinkoff@shiawassee.net"|"0"|"1"|"1" +"4388"|"67"|"2015-01-22 14:55:52"|"FCC weighs plan to use Russian satellite network f"|"Found this on a website. Very controversial should generate a lot of discussion.http://www.foxnews.com/politics/2015/01/22/fcc-weighs-plan-to-use-russian-satellite-network-for-11-system-raising-security/"|"0"|"1"|"1" +"4389"|"70"|"2015-01-23 09:20:52"|"looking for phone equipment"|"Deputy Chief Gordon Young of the Royal Oak PD 248-246-3526 is looking for assistance, they have PLANT CML, VESTA PALLAS 2.6 SEVICE PACK 2, MAGIC EX 4.0. He would like to purchase any old system you have or parts to help limp his phone system. Please contact the Deputy Chief Gordon Young ASAP thanks"|"0"|"1"|"1" +"4390"|"70"|"2015-01-23 09:21:08"|"looking for phone equipment"|"Deputy Chief Gordon Young of the Royal Oak PD 248-246-3526 is looking for assistance, they have PLANT CML, VESTA PALLAS 2.6 SEVICE PACK 2, MAGIC EX 4.0. He would like to purchase any old system you have or parts to help limp his phone system. Please contact the Deputy Chief Gordon Young ASAP thanks"|"0"|"1"|"1" +"4391"|"70"|"2015-01-23 09:25:53"|"Re: Wrecker-Towing Service RFP"|"I have a suggestion for you, DO NOT BE PART OF THE WRECKER BUSINESS IF YOU RUN A DISPATCH CENTER. Have the police, fire and EMS tell you. Reduces your liability and your headachs and complaints. We have a wrecker policy from our insurer MMRMA that basically states that, it has worked out for us for the last 4 years. If you are a PD looking for some assistance, I suggest you contact U/S Robert Rapson of the Lapeer County Sheriff Dept 810-664-1801 then listen to the prompts."|"4383"|"1"|"1" +"4392"|"178"|"2015-01-23 12:53:52"|"Re: looking for phone equipment"|"I may be able to help the Chief out as we are looking to cutover to intrado viper next week. "|"4390"|"1"|"1" +"4393"|"158"|"2015-01-23 14:59:54"|"Smart 911"|"With the webinar next week the smart 911 rep was going to be in town and wanted to come by and schedule my install of the program since the state was paying for it. I believed he expected me to jump on board because it was initially free. I have issues with the program and how little it will provide as normal citizens would not have access to it unless we upgraded at our cost. I also advised him that we then would have year 2 costs for basic and/or the full cost of an upgrade. I was told not to worry that they were going to apply for year 2 funding. I wanted to pass along from my side the program is cost prohibitive, and does not give much bang for the buck, unless you sign up for the full program. I also have concern that once you do get the program and people sign up, how hard it would be to eliminate the program later. For me approx. 20k year 2 costs for basic or the standard version at 60K per year is not worth it."|"0"|"1"|"1" +"4394"|"158"|"2015-01-23 15:00:14"|"Smart 911"|"With the webinar next week the smart 911 rep was going to be in town and wanted to come by and schedule my install of the program since the state was paying for it. I believed he expected me to jump on board because it was initially free. I have issues with the program and how little it will provide as normal citizens would not have access to it unless we upgraded at our cost. I also advised him that we then would have year 2 costs for basic and/or the full cost of an upgrade. I was told not to worry that they were going to apply for year 2 funding. I wanted to pass along from my side the program is cost prohibitive, and does not give much bang for the buck, unless you sign up for the full program. I also have concern that once you do get the program and people sign up, how hard it would be to eliminate the program later. For me approx. 20k year 2 costs for basic or the standard version at 60K per year is not worth it."|"0"|"1"|"1" +"4395"|"158"|"2015-01-23 15:00:35"|"Smart 911"|"With the webinar next week the smart 911 rep was going to be in town and wanted to come by and schedule my install of the program since the state was paying for it. I believed he expected me to jump on board because it was initially free. I have issues with the program and how little it will provide as normal citizens would not have access to it unless we upgraded at our cost. I also advised him that we then would have year 2 costs for basic and/or the full cost of an upgrade. I was told not to worry that they were going to apply for year 2 funding. I wanted to pass along from my side the program is cost prohibitive, and does not give much bang for the buck, unless you sign up for the full program. I also have concern that once you do get the program and people sign up, how hard it would be to eliminate the program later. For me approx. 20k year 2 costs for basic or the standard version at 60K per year is not worth it."|"0"|"1"|"1" +"4396"|"158"|"2015-01-23 15:12:46"|"Re: Smart 911"|"Sorry PC issue that made this send 3 times."|"4395"|"1"|"1" +"4397"|"225"|"2015-01-26 06:23:58"|"Re: NG Mapping- companies"|"Chris, try AMALGAM, 123 S Washington, Mt Pleasant 989-772-8981, Dave Nichol, they are great to work with"|"4380"|"1"|"1" +"4398"|"57"|"2015-01-26 09:09:33"|"Re: Please Congratulate April Heinze "|"Thanks everyone, I'll do my best to represent you all! The first meeting is today in DC. I'm hoping to fly in and out without any issues with the weather. Keeping my fingers (and toes) crossed for luck :)"|"4347"|"1"|"1" +"4399"|"106"|"2015-01-26 10:20:58"|"Re: COM-L/COM-T training"|"Yes"|"4369"|"1"|"1" +"4400"|"94"|"2015-01-26 13:00:42"|"MCDA membership renewals"|"Don't forget to send in your renewal before 3/1 so you don't miss the blogs and meetings! The application is on the website under Membership. Send it to Laurie at lsmalla@mcd911.or email her for an invoice if you need one."|"0"|"1"|"1" +"4401"|"181"|"2015-01-26 13:55:35"|"February 6th meeting"|"If you are coming in to Beautiful Bay City on February 5th, the DoubleTree Hotel is offering us a group rate of $83/night. Mention MCDA to get the rate."|"0"|"1"|"1" +"4402"|"181"|"2015-01-26 14:36:04"|"Verizon Family Base & Usage Controls"|"We just took a fairly concerning call. A gentleman called here and stated that he just received a text from Verizon that his wife called 9-1-1. He wanted to know why she called because he wasn't able to reach her and he was very upset.She had called in a domestic a few minutes earlier (one she witnessed, not involved). I did a little research and found out that Verizon will send the account owner a text or email if someone on their account calls or texts 911 and if they also have \"usage controls\" activated on their account, the calling phone is locked out (except for 9-1-1).This was not well thought out. What if she was calling or texting about her husband assaulting her (while she's hiding) and he receives a text message stating that she called 9-1-1??http://www.verizonwireless.com/support/how-to-use-familybase/#managing-alertsHas anyone else's center experienced something similar?"|"0"|"1"|"1" +"4403"|"10"|"2015-01-27 12:16:31"|"Weapons Policy in Dispatch"|"Does anyone allow or have a policy regarding bringing guns into dispatch and putting it in a gun locker? Please let me know - thank you. Cherie cbartram@seresa.org"|"0"|"1"|"1" +"4404"|"158"|"2015-01-27 12:32:01"|"Re: Weapons Policy in Dispatch"|"We dont but a great deal of questions/interest from employees on the issue. I also am interested in what others have.Thanks"|"4403"|"1"|"1" +"4405"|"70"|"2015-01-27 13:06:01"|"Re: Weapons Policy in Dispatch"|"We tried to put signs up about not allowing weapons in dispatch. Open carry people brought it to our attention, contacted prosecutor, have to let them into public meetings and we cannot post a sign."|"4403"|"1"|"1" +"4406"|"27"|"2015-01-27 13:29:38"|"Re: COM-L/COM-T training"|"Yes"|"4369"|"1"|"1" +"4407"|"181"|"2015-01-27 16:24:04"|"Training program exit interview"|"Do any of you have a form or a set of questions you ask trainees after they complete your training program? If you have some you'd like to share, please send them to kattm@baycounty.net Thanks!"|"0"|"1"|"1" +"4408"|"10"|"2015-01-28 10:45:08"|"Re: Weapons Policy in Dispatch"|"Vic, so you cannot prohibit people to bring weapons into a public building? The City of Roseville prohibits weapons in the building..."|"4403"|"1"|"1" +"4409"|"220"|"2015-01-28 10:51:06"|"Re: Verizon Family Base & Usage Controls"|"We have not experienced it, but that is very concerning. This might be a good idea to talk to your local Verizon government rep about."|"4402"|"1"|"1" +"4410"|"53"|"2015-01-29 11:34:18"|"February Training - Suicidal Callers"|"We are hosting Jim Marshall's Building 911 LifeBridges to Suicidal Callerson February 11 & 12, 2015. I'm going to have to cancel the class if we don't get some more sign ups. If you have folks that need this class... please get signed up. Thanks!"|"0"|"1"|"1" +"4411"|"181"|"2015-01-29 11:49:11"|"Re: February Training - Suicidal Callers"|"How many do you need?"|"4410"|"1"|"1" +"4412"|"148"|"2015-01-29 12:22:18"|"Re: February Training - Suicidal Callers"|"I wish I could Lisa but I just can't send anyone right now. now."|"4410"|"1"|"1" +"4413"|"133"|"2015-01-29 16:11:25"|"FCC Commissioner on PSAP Consolidation"|"http://urgentcomm.com/ng-911/fcc-commissioner-o-rielly-hints-psap-consolidation-task-force-begins-911-architecture-work?NL=UC-03&Issue=UC-03_20150129_UC-03_978&sfvc4enews=42&cl=article_2_b&YM_RID=CPEQW000001109840&YM_MID=2424"|"0"|"1"|"1" +"4414"|"181"|"2015-01-30 10:02:20"|"NG 9-1-1 & Wearable devices"|"http://www.broadwayworld.com/bwwgeeks/article/RedSky-Technologies-Issued-New-Patent-for-Next-Generation-9-1-1-Networks-20150128"|"0"|"1"|"1" +"4415"|"53"|"2015-02-02 10:54:22"|"NEW Google Hangout Link "|"For those of that like to join us virtually, here is a new account/circle to use. Carl has moved us off of his personal account and onto an MCDA account now that we know this is working well. https://plus.google.com/u/0/117490987899499791843/about"|"0"|"1"|"1" +"4416"|"133"|"2015-02-05 08:13:42"|"SNC Training Fund Application DEADLINE"|"REMINDER: Tomorrow - February 6th - is the deadline to have your training fund applications submitted. If you haven't completed yours, please do so before the deadline! "|"0"|"1"|"1" +"4417"|"53"|"2015-02-06 09:12:22"|"Google hangout link for Feb 6 meeting"|"The previous link will not work. Please use this one. https://plus.google.com/hangouts/_/hoaevent/AP36tYf-Cv5gqPvvOob-kxxdi1udi_XNyqxNj01Q3vazoXqHelcnrg?authuser=0&hl=en"|"0"|"1"|"1" +"4418"|"158"|"2015-02-06 10:06:48"|"Re: Google hangout link for Feb 6 meeting"|"The new link says it full that there are 10 people in the call."|"4417"|"1"|"1" +"4419"|"53"|"2015-02-06 10:16:15"|"Link for meeting if you can't get in because full"|"http://youtu.be/HDb-2pvpCtY"|"0"|"1"|"1" +"4420"|"256"|"2015-02-06 15:24:17"|"Greetings everyone - rookie Director..."|"I just wanted to give a quick \"HOWDY\" to everyone. I know many of you. My first month at Roscommon has been a whirlwind for sure. I look forward to meeting everyone at future MCDA events. My contact information is in the directory - please feel free to give me a shout.Projects my organization has in the works:Crawford-Roscommon Virtual Consolidation. It's actually been in the works for years, I'm inheriting it and we are at the point of being able to finally get it complete this year.Social Media: I'm preparing to take to my board a social media policy and social media personnel guideline to create a Roscommon County 911 Facebook page. If anyone has input please feel free to share - again my email address in the directory.New Position - We're exploring/likely will be creating a position to be our front line IT, database manager, MSAG, and systems administrator. Still hashing out the costs and details. Again, input is welcomed.I have a few others in the works as well. As I said, it has been a whirlwind. Reading memos from 10 years ago and trying to piece it all together has been a mindbender. None the less, I look forward to getting the ball rolling!"|"0"|"1"|"1" +"4421"|"181"|"2015-02-06 15:27:25"|"Re: Greetings everyone - rookie Director..."|"Welcome, Vance! You will find this board to be a font of information and help. I know I have."|"4420"|"1"|"1" +"4422"|"25"|"2015-02-06 15:30:07"|"Re: Greetings everyone - rookie Director..."|"Welcome aboard Vance! You will not find a better group and network of dedicated 911 people to assist you on your new journey. "|"4420"|"1"|"1" +"4423"|"155"|"2015-02-06 15:30:07"|"Re: Greetings everyone - rookie Director..."|"Sorry to hear of your demotion to Director. Kidding! Congrats. As MK said, you will find MCDA very helpful in your transition. About your Facebook page, contact Grand Traverse, they have a great one....oh wait. Nevermind that...you will do fine!Rich"|"4420"|"1"|"1" +"4424"|"148"|"2015-02-06 15:30:54"|"Re: Greetings everyone - rookie Director..."|"Greetings and welcome to the Rookie club. As a club member myself remember everyone has been in the same club at some point in time and I have found great support from all the Directors. If you need anything just ask. "|"4420"|"1"|"1" +"4425"|"251"|"2015-02-06 15:44:47"|"Re: Greetings everyone - rookie Director..."|"Congratulations again! You have a good group of people and a supportive board to work with. I look forward to seeing you take their operation forward in coming years. And as a neighboring County, wishing you much success. Ed Nettle (Missaukee Co) "|"4420"|"1"|"1" +"4426"|"212"|"2015-02-06 15:47:08"|"Re: Greetings everyone - rookie Director..."|"Hello Vance, my name is Ray and I too am a rookie. I think. Todd and I buzzed by your old workplace yesterday to see Smart911 in action. We rang the bell and then said, \"LEIN Field Services for an audit appointment with Vance Stringham\". After a long pause they simply said, \"he no longer works here\". It was your old shift too lol."|"4420"|"1"|"1" +"4427"|"64"|"2015-02-06 15:55:06"|"Re: Greetings everyone - rookie Director..."|"Vance, good to hear from you. Good luck with your projects. Use the knowledge the MCDA members have, I couldn't survive without them."|"4420"|"1"|"1" +"4428"|"256"|"2015-02-06 16:03:07"|"Re: Greetings everyone - rookie Director..."|"Well done Ray... I'd expect nothing less. "|"4420"|"1"|"1" +"4429"|"234"|"2015-02-08 12:13:16"|"Re: Please Congratulate April Heinze "|"Congratulations April!!!How did it go in D.C.??I know you repped VERY well!"|"4347"|"1"|"1" +"4430"|"104"|"2015-02-09 07:22:31"|"Re: Greetings everyone - rookie Director..."|"Vance, welcome to the family. If I can help in any way, just ask. Tim Scott/Montcalm Cty"|"4420"|"1"|"1" +"4431"|"95"|"2015-02-09 08:05:49"|"PA 4001 of 2014 - New FOIA legislation"|"Here is the link to the new FOIA legislation which is effective July 1, 2015. http://www.legislature.mi.gov/documents/2013-2014/publicact/pdf/2014-PA-0563.pdfFYI Thanks Tim"|"0"|"1"|"1" +"4432"|"143"|"2015-02-09 08:20:06"|"Re: PA 4001 of 2014 - New FOIA legislation"|"Thanks! "|"4431"|"1"|"1" +"4433"|"32"|"2015-02-09 09:23:06"|"Re: Greetings everyone - rookie Director..."|"Welcome aboard... you will find this group extremely helpful in finding your way to what fits for your agency. As a working Director who still fills in when needed, the group is always receptive & helpful."|"4420"|"1"|"1" +"4434"|"57"|"2015-02-09 11:52:09"|"Re: Greetings everyone - rookie Director..."|"So happy for you Vince! Don't hesitate to ask if you need anything :)."|"4420"|"1"|"1" +"4435"|"155"|"2015-02-09 12:58:28"|"Training classes in beautiful, historic Marshall."|"Just wanted to let everyone know that Calhoun County Consolidated Dispatch will be hosting two of Jim Marshall's classes. April 20th and 21st we will have Lifebridges for the Suicidal caller and April 22nd we will host Peak performance in managing a domestic violence call. Contact Deborah@911training.net to register. "|"0"|"1"|"1" +"4436"|"256"|"2015-02-09 13:40:19"|"Re: PA 4001 of 2014 - New FOIA legislation"|"I read it but cannot pick out the changes. I remember there was discussion on this at the MCDA... was there a major change in the law?"|"4431"|"1"|"1" +"4437"|"225"|"2015-02-09 14:02:00"|"Re: Greetings everyone - rookie Director..."|"Welcome, from your neighbor to the south, don't hesitate if you need anything. Congrats again"|"4420"|"1"|"1" +"4438"|"181"|"2015-02-10 09:15:34"|"Re: PA 4001 of 2014 - New FOIA legislation"|"My dinky little brain prefers the bill analysis: http://www.legislature.mi.gov/documents/2013-2014/billanalysis/Senate/pdf/2013-SFA-4001-L.pdf"|"4431"|"1"|"1" +"4439"|"86"|"2015-02-10 10:00:14"|"Rental Dispatch Chairs"|"At the MCDA meeting in Bay City, there was a discussion that some PSAP's are 'RENTING\" dispatch chairs. Could those who have used this process, provide the company name and approx. dollar rangeThanksBob Rae Iosco911 director@iosco911.com, or 989-362-1427"|"0"|"1"|"1" +"4440"|"188"|"2015-02-10 10:24:24"|"Re: PA 4001 of 2014 - New FOIA legislation"|"neither way was good for me"|"4431"|"1"|"1" +"4441"|"80"|"2015-02-10 10:26:02"|"Re: Rental Dispatch Chairs"|"Bay County is also interested in information pertaining to chair \"rental\". izworskic@baycounty.net "|"4439"|"1"|"1" +"4442"|"177"|"2015-02-10 11:07:09"|"Re: Rental Dispatch Chairs"|"That was me (Lenawee) who is doing the lease program. It is a contract with Shelby Products of St. Mary's Ohio. The chairs are Concept Seating 24/7 Intensive use Model 3142. I pay $300.00 per chair per year for three years. At the anniversary date each year, I get a replacement chair of the same make and model. It will either be a completely refurbished chair, or a new one if a refurbished chair is not available. In addition to the $300.00 a year, there is a one time $25.00 set up fee. You can pay monthly, quarterly, or annually. If you pay annually, a 1% discount applies. Feel free to contact me if you have any questions. From what I am told, we are the first to do this program, but correct me if I am wrong if someone else is doing it."|"4439"|"1"|"1" +"4443"|"177"|"2015-02-10 11:16:11"|"Fire Dispatching"|"I would like to know if any of you provide nearest hydrant locations to your fire departments when sending them to structure fires? I have one department who is requesting this service and I would like to hear from others who might be doing this service. We do have the hydrants in our GIS mapping, but they have to zero way in on it to see them."|"0"|"1"|"1" +"4444"|"143"|"2015-02-10 11:34:32"|"Re: Fire Dispatching"|"We do provide it. We have hydrants listed in our CAD map and also have map books that list the hydrants. "|"4443"|"1"|"1" +"4445"|"53"|"2015-02-10 11:36:40"|"Re: Fire Dispatching"|"We provide it as well. The hydrants are a layer in the GIS map attached to CAD. CAD zooms to a level that it can be seen on when you enter a validated address."|"4443"|"1"|"1" +"4446"|"181"|"2015-02-10 11:38:24"|"Re: Fire Dispatching"|"We provide it. Hydrants are listed in a GIS layer on our CAD map as well as in the actual CAD call. "|"4443"|"1"|"1" +"4447"|"251"|"2015-02-10 11:39:37"|"Re: Fire Dispatching"|"Missaukee Co - We do not provide Hydrant information to fire services. Our mapping must be similar to yours in that it is hard to read that layer. Each Dept. has a county wide map book of both city hydrants and water points for non-public water areas for drafting. This was developed by the fire service(s) in the county and they maintain it. We do not have it in Dispatch. "|"4443"|"1"|"1" +"4448"|"106"|"2015-02-10 12:08:10"|"Re: Fire Dispatching"|"We have hydrant locations on our CAD mapping for two cities in our county. Most dispatchers do not provide the locations. At the point we get the other community hydrant locations on our CAD mapping we will consider making this an SOP"|"4443"|"1"|"1" +"4449"|"64"|"2015-02-10 12:25:44"|"Re: Fire Dispatching"|"The hydrants appear as a layer that can be turned on when needed."|"4443"|"1"|"1" +"4450"|"133"|"2015-02-11 08:57:43"|"Re: Fire Dispatching"|"We do not provide hydrant locations. If the local municipality provides us the locations of the hydrants, we do upload them on the hydrant layer which our Fire Departments can access from their MCT's."|"4443"|"1"|"1" +"4451"|"181"|"2015-02-11 16:34:53"|"Crime scene/biohazard cleanup "|"Do you have an \"on call\" list? R rotation like wrecker services? We are starting to get multiple companies in the area and want to treat them fairly...not that we have a huge number of calls requiring that service."|"0"|"1"|"1" +"4452"|"177"|"2015-02-11 21:15:18"|"Re: Fire Dispatching"|"Thanks all for your reply. It was interesting to see the variety of responses."|"4443"|"1"|"1" +"4453"|"256"|"2015-02-12 08:45:46"|"Any CML - Sentinel Users?"|"If your agency presently uses or recently had the Sentinel legacy system I need to bend your ear. This is what we are presently using at Roscommon and need some guidance on a few things. Fire off an email and I’ll call you.Vance stringhamv@roscommoncounty.net"|"0"|"1"|"1" +"4454"|"212"|"2015-02-12 09:17:31"|"Re: Any CML - Sentinel Users?"|"Both Newaygo and Mason-Oceana are Vance. Can't wait to upgrade- will start that project after summer!"|"4453"|"1"|"1" +"4455"|"104"|"2015-02-12 09:45:26"|"Re: Any CML - Sentinel Users?"|"Montcalm has Plant-CML. Hoping to change this summer. Call me if you think I can help.Tim Scott 989-831-3510 "|"4453"|"1"|"1" +"4456"|"220"|"2015-02-12 10:03:45"|"Re: Any CML - Sentinel Users?"|"Isabella is, looking to move on to something else soon.rjerman@isabellacounty.org"|"4453"|"1"|"1" +"4457"|"32"|"2015-02-12 10:26:52"|"Re: Any CML - Sentinel Users?"|"Gratiot CD has Plant/CML Sentinel,looking to upgrade.Markmduflo@gratiotmi.com "|"4453"|"1"|"1" +"4458"|"27"|"2015-02-12 11:21:29"|"40 Hour Basic- Macnlow"|"Clinton County is hosting a 40 Hour Basic Macnlow class April 13-April 17. Register at www.macnlow.com"|"0"|"1"|"1" +"4459"|"27"|"2015-02-12 11:27:17"|"YOUNG HERO NOMINATIONS"|"A friendly reminder the nominations for the Young Hero Award are due March 15th. Hero forms can be found at www.michigannena.org."|"0"|"1"|"1" +"4460"|"27"|"2015-02-12 11:29:25"|"APCO/NENA ANNUAL SPRING TRAINING"|"APCO and NENA are proud to present two full days of training on March 19 and March 20th in Traverse City at Great Wolf Lodge! To register please visit APCO or NENA's webpage"|"0"|"1"|"1" +"4461"|"185"|"2015-02-12 12:23:46"|"Lifeline 100"|"We have a used, but working Lifeline 100, with some extra new spare parts, (ATT wont support it anymore). If anyone is interested and would like to make an offer, email me."|"0"|"1"|"1" +"4464"|"163"|"2015-02-13 13:39:32"|"Job Opening"|"Job Opening**Emergency 911 Dispatcher**Shiawassee County is accepting applications for the position of Emergency 911 Dispatcher. Interested applicants must send a cover letter, resume, and completed Shiawassee County application to: County Administrator’s Office, 201 N. Shiawassee Street, Corunna, MI. 48817 by 12:00 p.m. Friday, March 6th, 2015. Shiawassee County is an Equal Opportunity Employer.Visit www.shiawassee.net for job details and applications.Please pass the word!Thank you!"|"0"|"1"|"1" +"4463"|"178"|"2015-02-13 10:19:05"|"911 calls t-mobile"|"Checking to see if anyone else is having call qaulity issues when receiving 911 calls from t-mobile phones. We have had a few 911 calls recently from them with a lot of distortion and some other issues .Please advise if you have and what kind of problems."|"0"|"1"|"1" +"4465"|"220"|"2015-02-13 15:38:32"|"Job opening"|"911 Dispatcher/Telecommunicator, Isabella County.Under the direction of the Central Dispatch Director receives calls and dispatches all law enforcement officers, fire departments and emergency medical services in the County. Maintains radio communications with patrol units and searches and provides necessary information to officers. Operates the LEIN computer terminal and searches and provides necessary information to officers.Please direct interested parties to www.isabellacounty.org for application information"|"0"|"1"|"1" +"4466"|"94"|"2015-02-13 16:01:46"|"Re: Weapons Policy in Dispatch"|"I don't know about you guys but my dispatch center is NOT a public building. Just as we don't let the public come wandering in, we also don't allow them to carry a weapon. My employees also have to clear it with me and the answer usually is NO. "|"4403"|"1"|"1" +"4467"|"197"|"2015-02-16 12:13:29"|"Re: Any CML - Sentinel Users?"|"Kent County is a Sentinel user also. Discussing upgrade plan with Airbus DS and a couple channel partners now . . . "|"4453"|"1"|"1" +"4468"|"190"|"2015-02-17 15:05:20"|"Bidding for calls"|"I'm just curious how many dispatch centers use a bidding process to dispatch the closes unit."|"0"|"1"|"1" +"4469"|"148"|"2015-02-17 15:20:30"|"Re: Bidding for calls"|"For dispatching County and State units we do poll units and request their location to determine closest unit."|"4468"|"1"|"1" +"4470"|"56"|"2015-02-17 15:28:04"|"Re: Bidding for calls"|"we do for county & state. we poll for closest unit."|"4468"|"1"|"1" +"4471"|"177"|"2015-02-17 15:33:37"|"Re: Bidding for calls"|"In Lenawee we do a bidding for calls. All Priorities are given to the closest car who has jurisdiction. So if it is in a township that has a PD, the priority could go to a state, county, or township car, whoever is closest. If it is a non-priority call, we bid them but if it is in a township that has a PD then they will get the complaint automatically if they are available. If they are going to be tied up or we cannot get a hold of them, then the complaint will be given to the closest available county or state car."|"4468"|"1"|"1" +"4472"|"106"|"2015-02-18 06:59:00"|"Re: Bidding for calls"|"In Ionia County we poll state and county units for pending calls. Tremendous amount of useless radio traffic. We have GPSGate for an AVL application and most dispatchers refer to this resource to assign cars to calls. Problem we experience one of the out-county agency does not always have working AVL in their units..."|"4468"|"1"|"1" +"4473"|"181"|"2015-02-18 08:31:18"|"Quality Assurance Supervisor"|"If any of you have a job description for a QA Supervisor, I'd love a copy! kattm@baycounty.netThanks, Michelle"|"0"|"1"|"1" +"4474"|"232"|"2015-02-18 08:39:16"|"Re: Quality Assurance Supervisor"|"Me too, please. cyndiem@co.newaygo.mi.us. Thanks..."|"4473"|"1"|"1" +"4475"|"143"|"2015-02-18 08:52:00"|"Re: Bidding for calls"|"Muskegon still polls County and State units. Hopefully in then next few months we will switch to AVL/GPS dispatching. "|"4468"|"1"|"1" +"4476"|"143"|"2015-02-18 08:54:31"|"Re: Any CML - Sentinel Users?"|"CML here, in the process at looking at vendor demos...matter of fact have a demo today....Ray or Matt want to join forces....? "|"4453"|"1"|"1" +"4477"|"258"|"2015-02-18 10:07:41"|"Re: Quality Assurance Supervisor"|"I will send you ours that we just filled this last October when I get back in town"|"4473"|"1"|"1" +"4478"|"158"|"2015-02-18 10:10:37"|"Re: Quality Assurance Supervisor"|"I would be interested also. thanks llangdon@ingham.org"|"4473"|"1"|"1" +"4479"|"102"|"2015-02-18 13:45:50"|"Re: Quality Assurance Supervisor"|"I'd appreciate a copy as well...jtorrey@grandtraverse.orgThanks!"|"4473"|"1"|"1" +"4480"|"177"|"2015-02-18 14:46:41"|"Re: Quality Assurance Supervisor"|"I would be interested too. david.aungst@lenawee.mi.us"|"4473"|"1"|"1" +"4481"|"87"|"2015-02-20 09:56:22"|" Survive & Thrive - Domestic Violence Training"|"Chippewa County is pleased to host the 911 Training Institute Survive & Thrive and Domestic Violence Training the week of March 9-13, 2015. See the 911 Training Institute for specifics. http://911training.net/911_dispatch_training_3ZW.htmlThe training will be held at the Kewadin Convention Center and they are offering a discounted room rate of $62 per night using booking ID 7354, this includes $10 game play for attendees over age 19."|"0"|"1"|"1" +"4484"|"207"|"2015-02-20 11:34:56"|"Re: Bullying"|"I'd be interested in learning of a course to assist with that too."|"4483"|"1"|"1" +"4485"|"148"|"2015-02-20 11:41:12"|"Re: Bullying"|"I haven't heard of a bullying course but I believe Jim Marshall's Survive and Thrive course deals with stress and dispatcher relationships. "|"4483"|"1"|"1" +"4486"|"44"|"2015-02-20 11:52:12"|"Re: Bidding for calls"|"No polling in Barry County. Strictly AVL."|"4468"|"1"|"1" +"4483"|"249"|"2015-02-20 11:19:44"|"Bullying"|"We are having an issue of some dispatchers that are bullying other dispatchers. Does anyone have a class or know of a class that they could recommend? I would very much like to send our dispatchers to a class that discusses bullying. I seen the APCO training video that was sent out to us for free and I was not impressed. Any help would be greatly appreciated. Thank you! "|"0"|"1"|"1" +"4487"|"5"|"2015-02-20 12:12:29"|"Re: Bullying"|"Although Jim's class is top-notch, it likely doesn't tackle this problem to the extent necessary. We have issues also."|"4483"|"1"|"1" +"4488"|"181"|"2015-02-20 12:39:47"|"Re: Bullying"|"http://www.prolibraries.com/iaed/?select=session&sessionID=488#That is a link to a session at 2011's Navigator Conference.Marlene Chism (last year's MCDA training presenter) also has some excellent training/books and I believe she can do a workshop."|"4483"|"1"|"1" +"4489"|"234"|"2015-02-20 13:04:12"|"Re: Bullying"|"Does your city/agency have a policy on workplace violence or harassment? We have an Executive Order in Detroit and there is ZERO tolerance for this type of behavior! Sensitivity training may not be a strong enough deterrent for grown people behaving badly."|"4483"|"1"|"1" +"4490"|"101"|"2015-02-20 15:49:21"|"Re: Quality Assurance Supervisor"|"If you would add me to your list as well please:tapperje@vbco.orgThanks"|"4473"|"1"|"1" +"4491"|"212"|"2015-02-22 12:47:04"|"Motorola 7500 & NICE Bundling"|"I'm looking for a PSAP that upgraded to the 7500, chose not to go the route of bundling NICE for radio recording, but still use NICE for radio and phone recording. Or looking for anyone that truly understands the pros and cons of not bundling. We've met with Rick and Dirk and it's still hard for me to get my arms around the best route to go."|"0"|"1"|"1" +"4492"|"185"|"2015-02-23 07:51:54"|"Re: Motorola 7500 & NICE Bundling"|"Feel free to give me a call.734-466-2388Dan"|"4491"|"1"|"1" +"4493"|"170"|"2015-02-23 08:27:22"|"Re: Motorola 7500 & NICE Bundling"|"Ray; We used VanBelkum prior to our 7500's upgrade and continue to use them since the upgrade. Our service contracts are two separate agreements. "|"4491"|"1"|"1" +"4494"|"207"|"2015-02-23 09:39:23"|"Re: Motorola 7500 & NICE Bundling"|"We opted to not get NICE when we got our 7500's and instead remained with DSS. The main reason was the cost. We could have bought a Ferrari for the cost of the NICE system, and instead, for the cost of a Chevy, we got the DSS and we still are able to everything we need to do."|"4491"|"1"|"1" +"4495"|"187"|"2015-02-23 09:57:08"|"3/21/2015 Threat to Disrupt 911 Center"|"10-2015 February 19, 2015ANONYMOUS TARGETS LAW ENFORCEMENT CALL CENTERSThe activist group known as Anonymous recently posted a message on the website Pastebin.com calling on their advocates to disrupt law enforcement call centers on 03/21/2015. Anonymous’ stated goal is to bring awareness to alleged corruption within child protective service related agencies. In conjunction with their attempt to disrupt call centers, the organization is requesting hacktivists to exploit vulnerabilities found on child protective service related websites from 02/10/2015 through 03/11/2015.Telephony Denial of ServiceIs a flood of unwanted, malicious inbound calls, typically to a call center such as a financial center, public services, or hospitals. The goal of the attacker is to disrupt daily activity or financial gain of some kind.Additionally, on 03/21/2015, Anonymous hopes to bring media attention to their cause by inundating the FBI’s phone lines through a Telephony Denial of Service (TDoS) attack. 1 The group is also encouraging their supporters to target phone lines of local and state Bureaus of Investigation as a secondary target.Anonymous has targeted law enforcement in the past, hacking into numerous agency websites, gaining access to sensitive information such as citizen complaints and personal information of confidential informants. In 2012, Anonymous released a recorded phone call between the FBI and Scotland Yard. The group hacked the Boston Police Department and took down Greece’s Justice Ministry website.2 One of the most recent attacks occurred in December 2014 when the group claimed responsibility for shutting down the City of Oakland, California and their police department’s website.I have a PDF Warning on this I will get uploaded to the Members Area. Mel"|"0"|"1"|"1" +"4496"|"187"|"2015-02-23 10:14:53"|"Re: 3/21/2015 Threat to Disrupt 911 Center"|"In the Documents section titled RISS-Anonymous Targets LE Call Centers"|"4495"|"1"|"1" +"4498"|"15"|"2015-02-23 10:56:08"|"Re: Quality Assurance Supervisor"|"Please add me to the list as well.Bradley@cce911.com"|"4473"|"1"|"1" +"4499"|"258"|"2015-02-24 12:17:13"|"Re: Quality Assurance Supervisor"|"I have sent everyone a copy that has requested one today."|"4473"|"1"|"1" +"4500"|"256"|"2015-02-26 07:50:05"|"Shared CAD Policy or similar"|"We are finally taking a big step and advancing the Roscommon-Crawford virtual consolidation project. It is time for me to start looking at the various policies, procedures, agreements, fee schedules, and whatever else is out there that applies to this sort of arrangement. If you have something you can send me that touches on this, directly or indirectly, it would greatly appreciated. For those not familiar with this project - we and Crawford will be sharing servers and CAD. We will serve as each others back up dispatch center and etc. I'm hoping to have this project complete this year. stringhamv@roscommoncounty.net"|"0"|"1"|"1" +"4501"|"220"|"2015-02-26 08:25:03"|"Re: Shared CAD Policy or similar"|"I would love to see what others have as well, please send to rjerman@isabellacounty.org if you have this. Thanks!"|"4500"|"1"|"1" +"4502"|"231"|"2015-02-26 13:06:45"|"PIO Class at Eaton County"|"Eaton County is hosting a PIO class on March 4 and 5, 2015. There are a few available seats in the class. The class has just received SNC approval for training funds. Please feel free to contact me if there are any questions. To register, go to: http://www.dewolffto.com/index.php?option=com_eventlist&view=details&id=192:public-information-officer&Itemid=173"|"0"|"1"|"1" +"4503"|"163"|"2015-03-04 09:27:00"|"911 4 911 Conference"|"Please pass the word about this conference. It is an amazing experience!Check out this link:http://www.9114911.membersnap.com/ Sept 17th & 18th, 2015 - ChicagoMotivation, Inspiration, Fun, Prizes, Awards, and Gratitude for the Work You Do Answering the 9-1-1 Call...THE 9114911 conference is the 1st ever Motivational and Inspirational Conference that cares, acknowledges and allows everyday heroes like you tell your story."|"0"|"1"|"1" +"4505"|"70"|"2015-03-04 09:42:13"|"CTO PROGRAM AND PAYMENT"|"If you have a CTO program and pay your CTO extra when they are in training, how do you accommodate others who are not CTO trained but yet will have Probationary employee with them, they do not fill out DOR but do give instruction. "|"0"|"1"|"1" +"4509"|"104"|"2015-03-04 09:55:45"|"Re: CTO PROGRAM AND PAYMENT"|"We pay our trainers (anyone who conducts the training regardless of certification) $.50 per hour (above their base pay) that they work with our trainees."|"4505"|"1"|"1" +"4510"|"112"|"2015-03-04 10:00:40"|"Re: CTO PROGRAM AND PAYMENT"|"We pay the trainer $1 more an hour but only if they went through the CTO program."|"4505"|"1"|"1" +"4511"|"74"|"2015-03-04 10:05:04"|"Re: CTO PROGRAM AND PAYMENT"|"We pay our trainers $3 per hour they are training. All trainers must complete a CTO program prior to training. "|"4505"|"1"|"1" +"4512"|"32"|"2015-03-04 10:21:39"|"Re: CTO PROGRAM AND PAYMENT"|"Only the CTO's are paid additional during the training program. (50 cents-add on per hour) Once passed CTO program, as a probation employee..no additional pay."|"4505"|"1"|"1" +"4513"|"220"|"2015-03-04 10:22:19"|"Re: CTO PROGRAM AND PAYMENT"|"Isabella County pays their CTO's an additional 10% while they are training. That is the only time they are compensated additionally. No other \"senior\" dispatchers are compensated."|"4505"|"1"|"1" +"4514"|"170"|"2015-03-04 10:23:49"|"Re: CTO PROGRAM AND PAYMENT"|"We pay \"A premium of 1 1/2 hours pay per shift for over four (4) hours shall be paid to each employee who is assigned to provide one on one training and instruction to a probationary employee who has less than 960 hours of work experience. Employee's who are not directly appointed to a specific training assignment or who only provide incidental direction and assistance are not eligible.\""|"4505"|"1"|"1" +"4515"|"177"|"2015-03-04 10:48:51"|"Re: CTO PROGRAM AND PAYMENT"|"We use to pay a $300.00 stipend at the end of the year for any CTO that took part in training a new employee. As of 1-1-15 our new contract gives a CTO $20.00 per day with the stipulation a DOR is completed. If the dispatcher is not a certified CTO, then there is no pay given and no DOR. "|"4505"|"1"|"1" +"4516"|"44"|"2015-03-04 11:02:00"|"Re: CTO PROGRAM AND PAYMENT"|"We pay .70cents per hour extra when they the CTO has a trainee with them. If a PTO sits with someone who isn't CTO trained for whatever reason, that person does not receive extra pay...only the trained CTO (we have four)."|"4505"|"1"|"1" +"4517"|"158"|"2015-03-04 11:43:58"|"Re: CTO PROGRAM AND PAYMENT"|"\"Employees who are assigned to work as training employees shall receive one (1) hour of overtime per shift if the employee is assigned to train and trains for eight (8) hours or fewer; and two (2) hours of overtime is the employee is assigned to train and trains for 8.1 or more hours.\" If we have a trainee sit with another employee and they do a DOR they get training pay. If it is only a sit along with no training documentation there is not additional pay.This works out at top pay $36.15 for 8 hrs of training or $72.30 for more than 8 hrs of traiing."|"4505"|"1"|"1" +"4518"|"212"|"2015-03-04 17:34:35"|"Zetron & MPSCS via Microwave"|"Does anyone microwave into the MPSCS with a Zetron console or know whether (or not) it is possible?"|"0"|"1"|"1" +"4519"|"187"|"2015-03-04 19:09:29"|"TTY TDD Testing"|"We perform TTY/TDD Testing monthly in Oakland County. Does anyone else require TTY/TDD testing and what is the frequency? Thanks Mel"|"0"|"1"|"1" +"4520"|"187"|"2015-03-04 19:11:54"|"Re: CTO PROGRAM AND PAYMENT"|"We pay our CTO's .5 hours of overtime per day of active training in which a DOR is prepared. When non CTO's are involved we do not pay them as no DOR is prepared. "|"4505"|"1"|"1" +"4521"|"258"|"2015-03-04 19:43:12"|"Job Posting"|"Livingston County 911 Central Dispatch is currently accepting applications for 2 operation supervisors and 4 dispatcher positions. Any interested applicants can apply at livgov.com till March 16, 2015. "|"0"|"1"|"1" +"4522"|"177"|"2015-03-04 22:03:35"|"Re: Zetron & MPSCS via Microwave"|"We have Zetron and we do communicate to the MSP who is on the MPSCS system. It is done with our ACU 1000. I'm not sure if this is what you are referring to exactly, but if it sounds like it, I can get in you touch with our service tech that made it work."|"4518"|"1"|"1" +"4523"|"256"|"2015-03-05 07:22:20"|"Re: TTY TDD Testing"|"We don't presently but I'm evaluating my agencies current stance on that and may implement that soon. TTY is, thankfully, finally becoming more and more obsolete but not yet at the point we can completely eliminate it. "|"4519"|"1"|"1" +"4524"|"256"|"2015-03-05 07:59:19"|"Virtual Consolidation- Cost Sharing"|"At the recent ESInet/NG911 meeting in Grayling it sounded like many use \"number of seats\" to guide how the costs of CAD sharing, etc, are determined. I'd like a bit more information on this and any other suggestions and ideas on how others determine fair cost sharing. Thanks!!"|"0"|"1"|"1" +"4525"|"207"|"2015-03-05 08:12:06"|"Re: TTY TDD Testing"|"It's not a requirement for us in Lapeer, but we used to do it monthly with our Friend of the Court Department. However, one of the ladies that worked there left a few years ago and no one picked up her torch to carry it on."|"4519"|"1"|"1" +"4526"|"212"|"2015-03-05 08:45:19"|"Re: Zetron & MPSCS via Microwave"|"Interesting...sounds like you doing a digital to analog patch? When we transmit from our console it goes straight into the system via MPSCS microwave."|"4518"|"1"|"1" +"4527"|"163"|"2015-03-05 09:08:48"|"Re: TTY TDD Testing"|"We check the equipment its self every shift making sure it operates correctly to be compliant with the ADA. The Dispatchers test themselves to keep their skills sharp on the use of the machines every other month. We may change that to once a month. "|"4519"|"1"|"1" +"4528"|"177"|"2015-03-05 09:11:42"|"Re: Zetron & MPSCS via Microwave"|"Yes that is right. It is a analog console patched to a digital radio."|"4518"|"1"|"1" +"4529"|"26"|"2015-03-05 09:37:36"|"Re: TTY TDD Testing"|"DOJ requirements for TTY TDD equipment, training and testing under ADA are at http://www.ada.gov/911ta.pdf"|"4519"|"1"|"1" +"4530"|"181"|"2015-03-06 11:36:20"|"Re: TTY TDD Testing"|"We do \"Sunday\" training sessions (turns out to be twice a month because we work 12s) and our staff is required to test TDDs/TTYs (among other things) every Sunday."|"4519"|"1"|"1" +"4531"|"181"|"2015-03-06 11:40:24"|"Re: CTO PROGRAM AND PAYMENT"|"\"Dispatchers that are assigned to train another dispatcher shall be compensated a premium of .75 per hour when actually training another.\""|"4505"|"1"|"1" +"4532"|"254"|"2015-03-09 14:06:50"|"EMS Staging Protocals"|"I am inquiring as to whether or not any department has any type of written EMS staging protocols. Currently our department operates on the discretion of the dispatcher to decide or the ALS dispatcher as we transfer our medical calls to an outside ambulance company. Any info would be greatly appreciated."|"0"|"1"|"1" +"4533"|"104"|"2015-03-09 14:53:44"|"Re: EMS Staging Protocals"|"Send me your e-mail, and I'll forward a couple SOPs that I think address your situation.tscott@co.montcalm.m.us"|"4532"|"1"|"1" +"4534"|"183"|"2015-03-10 08:31:24"|"Re: TTY TDD Testing"|"Alpena does testing online through Valencia College (SNC approved) at least once a year and then in house practice sessions quarterly."|"4519"|"1"|"1" +"4535"|"183"|"2015-03-10 08:34:15"|"Re: CTO PROGRAM AND PAYMENT"|"Our CTOs get $1 per hour when training. Probationary dispatchers in the training program are only allowed to work alongside a trained CTO."|"4505"|"1"|"1" +"4536"|"95"|"2015-03-11 07:10:05"|"MPSC ruling on changes to MLTS"|"The Michigan Public Service Commission issued an order on Tuesday in Case No. U-17721 to approve the revisions to Rule 484.903 and its submission to the LSB and ORR for their formal approvals. These are the changes proposed by the SNC to clarify vague areas regarding building square footage. MCDA also filed comments in support of these changes.http://efile.mpsc.state.mi.us/efile/viewcase.php?casenum=17721&submit.x=0&submit.y=0FYI, Tim Smith"|"0"|"1"|"1" +"4537"|"187"|"2015-03-11 08:03:29"|"Re: TTY TDD Testing"|"Thank you everyone, I appreciate your comments! Mel"|"4519"|"1"|"1" +"4538"|"20"|"2015-03-11 11:40:29"|"Re: CTO PROGRAM AND PAYMENT"|"Our CTOs take on the responsibility without additional compensation."|"4505"|"1"|"1" +"4539"|"256"|"2015-03-11 14:34:45"|"Charter & 911 Issues"|"In my lengthy tenure here at Roscommom we've had a known Charter phone issue at least twice. People may/may not have dial tone and, even if they did, are unable to place or receive any calls. The first time this happened we attempted to reach Charter and ultimately ended up in the hands of a frustrated and curt customer service rep. whom didn't have an answer of any substance. Any one have dealings with Charter, or other VoIP providers, when this happens? It would appear they do not have the ability or aren't required to notify anyone when their customers ability to dial 911 may be impacted. Am I incorrect? Anyone have a \"911 problem\" number for Charter? Also... if you learn of a VoIP interruption that impacts citizens' ability to call 911, do you take action to get an EAS-type message out, staff fire departments, etc? Thanks!"|"0"|"1"|"1" +"4540"|"212"|"2015-03-11 15:50:39"|"Re: Charter & 911 Issues"|"I wouldn't know when to start with issues we have with Charter. However, they are our internet and non-emergency phone provider and my issues are limited to Mason-Oceana being a Charter customer. I have not yet heard of problems with citizens unable to dial 911 in our area. I do have their Network Operations Center (NOC) Tx but I don't know what they would be willing to discuss with you unless you're a customer."|"4539"|"1"|"1" +"4541"|"102"|"2015-03-13 09:09:10"|"EM notifications"|"For those of you who are not EM/911 combined - I'm looking for sample P&P for emergency management notification. Please email to jtorrey@grandtraverse.orgThanks,"|"0"|"1"|"1" +"4543"|"106"|"2015-03-13 09:54:44"|"Re: Charter & 911 Issues"|"One of our community has numerous Charter landlines. A couple times or more a year we hear back that 911 calls rang busy on first attempt or didn't connect at all forcing caller to hang up and dial again."|"4539"|"1"|"1" +"4544"|"104"|"2015-03-16 13:55:47"|"911 Switch"|"Has anyone purchased a 911 switch OTHER than Cassidian/Airbus? Before we spend big money, I want to check all options available. Answer here of my e-mail (tscott@co.montcalm.mi.us)"|"0"|"1"|"1" +"4545"|"64"|"2015-03-16 14:08:48"|"Fire Accountability software"|"anyone using fire department accountability systems that connects from the scene thru an MDT o another computer at the EOC. If so, which company is it and could you share some details.... thanks, Ron - Benzie County 9-1-1"|"0"|"1"|"1" +"4546"|"254"|"2015-03-16 14:22:02"|"Radio/Phone Integration"|"I'm looking for any centers who have their phone and radio integrated and what products you are using to accomplish this. We are currently integrated. We use Viper Intrado for phone and Telex Radio, however, we have been experiencing some difficulties. It is my understanding from my AT&T repair guy that virtually no centers are integrated. Anyone with any info, please contact me at rosev@portagemi.gov."|"0"|"1"|"1" +"4547"|"79"|"2015-03-16 14:48:45"|"Re: Fire Accountability software"|"Ron, we use ZOLL FireRMS in Saginaw County which over the years working very well. Each Fire Department can VPN into our system and complete their fire reports. ZOLL 800-663-3911 Extension 7 & 1, talk with Mike"|"4545"|"1"|"1" +"4548"|"207"|"2015-03-16 14:54:06"|"Re: Radio/Phone Integration"|"We in Lapeer have always been integrated. Right now we have the MPSCS Motorola 7500 consoles tied together to our TCS (microdata) phone system using the Motorola VPM (voice processing module).Prior to us joining the MPSCS we had a stand-alone 800 Mhz analog Motorola SmartNet II system integrated into the Pete Baker ProTel system via the Motorola CentraCom software/hardware."|"4546"|"1"|"1" +"4549"|"143"|"2015-03-16 15:20:51"|"9-1-1 Cell phone calls "|"I'm curious to know the guidelines that your center's has for 911 calls from cell phones. If a 9-1-1 call is received with no communication or background noise, do you attempt to call back or consider it an accidental dial?"|"0"|"1"|"1" +"4550"|"181"|"2015-03-16 15:26:17"|"Re: 9-1-1 Cell phone calls "|"We call back every abandoned call, regardless of background noise or lack of."|"4549"|"1"|"1" +"4551"|"207"|"2015-03-16 15:45:49"|"Re: 9-1-1 Cell phone calls "|"We call back every wireless call as well."|"4549"|"1"|"1" +"4552"|"106"|"2015-03-16 15:52:07"|"Re: 9-1-1 Cell phone calls "|"We call back every one regardless..."|"4549"|"1"|"1" +"4553"|"104"|"2015-03-16 15:52:36"|"Re: 9-1-1 Cell phone calls "|"We call back all abandoned calls as well."|"4549"|"1"|"1" +"4554"|"251"|"2015-03-16 15:57:09"|"Re: 9-1-1 Cell phone calls "|"We call back all calls. "|"4549"|"1"|"1" +"4555"|"25"|"2015-03-16 16:11:35"|"Re: 9-1-1 Cell phone calls "|"Can we take it a step further???If you call back and there is no answer or you get voicemail, do you leave a message or do you continue to call back? If so, how many times?"|"4549"|"1"|"1" +"4556"|"90"|"2015-03-16 17:03:40"|"Re: 9-1-1 Cell phone calls "|"We call back all hang-ups and if voice mail answers we leave a message telling them to call back if they need police, fire or medical assistance."|"4549"|"1"|"1" +"4557"|"177"|"2015-03-16 17:48:42"|"Re: 9-1-1 Cell phone calls "|"We call back and do leave a message if we get voicemails. I will add, that while the large majority are misdials, we had one this past November turn into a life save because someone couldn't talk. "|"4549"|"1"|"1" +"4558"|"234"|"2015-03-17 08:27:39"|"Re: 9-1-1 Cell phone calls "|"We call back all open line calls and have 2 call-takers per shift dedicated to this activity alone. Many of these calls come from burnt out cells that won't accept in-coming calls. If no one answers, we leave a voice message. If the mailbox is full we don't attempt another call. The call back desk personnel performs this function regardless of wireless or landline origin."|"4549"|"1"|"1" +"4559"|"170"|"2015-03-17 08:39:50"|"Re: 9-1-1 Cell phone calls "|"We mirror Doug's post. We call back all hang-ups and if voice mail answers we leave a message telling them to call back if they need police, fire or medical assistance."|"4549"|"1"|"1" +"4560"|"20"|"2015-03-17 09:47:15"|"Wrecker Services"|"Do any of you charge for doing inspections of your Wrecker sites for the purpose adhering to a non-preference towing policy?"|"0"|"1"|"1" +"4561"|"101"|"2015-03-17 10:15:47"|"Re: Wrecker Services"|"We do not charge - we utilize the Motor Carrier Division to take care of this task."|"4560"|"1"|"1" +"4562"|"155"|"2015-03-17 10:16:57"|"Re: Wrecker Services"|"We do not do inspections. That is left to law enforcement agencies that will be using them."|"4560"|"1"|"1" +"4563"|"101"|"2015-03-17 10:18:12"|"Re: 9-1-1 Cell phone calls "|"We call back and leave a message as well as send a text message. We have had successful responses from them"|"4549"|"1"|"1" +"4564"|"94"|"2015-03-17 10:21:21"|"Re: Wrecker Services"|"Meceola CD doesn't do inspections either and no agency has ever charged for doing an inspection to ensure a wrecker is compliant with our tow policy. if we suspect there is a problem we ask the jurisdictional law enforcement agency to check it out. It would be hard to charge a fee for an inspection that is not legally mandated."|"4560"|"1"|"1" +"4565"|"94"|"2015-03-17 10:23:57"|"Re: Radio/Phone Integration"|"what is the reason or advantage of having your phone and radio system integrated?"|"4546"|"1"|"1" +"4566"|"104"|"2015-03-17 10:41:44"|"Re: Wrecker Services"|"We do not do inspections. All wrecker services are requested by the responding officer."|"4560"|"1"|"1" +"4567"|"64"|"2015-03-17 11:56:14"|"Re: 9-1-1 Cell phone calls "|"We call back and leave a message to call us back if they need police, fire, or EMS"|"4549"|"1"|"1" +"4568"|"25"|"2015-03-17 11:57:48"|"Auto Launch of EMS Helicopters"|"Through a discussion with our Region 7 Trauma Operations Group, the question came up about Dispatch Auto Launching EMS Helicopters. Are any agencies doing this already? I don't believe there are any EMD protocols that would guide the dispatcher in this. Can anyone help with this topic?"|"0"|"1"|"1" +"4569"|"32"|"2015-03-17 12:03:48"|"Re: 9-1-1 Cell phone calls "|"We also call back every call."|"4549"|"1"|"1" +"4570"|"207"|"2015-03-17 12:20:37"|"Re: Radio/Phone Integration"|"If I am understanding the original question correctly, it is so the dispatcher can wear one headset and answer telephone calls as well as radio calls through one interface."|"4546"|"1"|"1" +"4571"|"207"|"2015-03-17 12:21:50"|"Re: Wrecker Services"|"We leave inspections to the MSP Motor Carriers and do not get involved in it in any way,"|"4560"|"1"|"1" +"4572"|"32"|"2015-03-17 12:22:41"|"Re: Wrecker Services"|"Just as Calhoun Co, we do not do inspections. That is a law responsibility. Here at Central we NO LONGER maintain a wrecker rotation. The officer makes that determination, we make the call. Mark-Gratiot CD "|"4560"|"1"|"1" +"4573"|"106"|"2015-03-17 12:32:15"|"Re: Auto Launch of EMS Helicopters"|"We do not. Closest we come to it is to query the MFR or ambulance crew when they check in to see if we should check on availability of helicopter. No auto launch"|"4568"|"1"|"1" +"4574"|"181"|"2015-03-17 12:45:20"|"Re: Auto Launch of EMS Helicopters"|"We do not autolaunch. The falls to our ambulance crews, they make the determination at dispatch."|"4568"|"1"|"1" +"4575"|"101"|"2015-03-17 12:55:44"|"Re: Auto Launch of EMS Helicopters"|"They must be approved thru the hospital - we can put them on notice for a potential flight based on EMS on scene but to fly, approval comes from ER Dr. "|"4568"|"1"|"1" +"4576"|"251"|"2015-03-17 13:13:35"|"Re: Auto Launch of EMS Helicopters"|"EMS Units request Air Ambulance Helicopters to be put on Standby or to Launch. Dispatch does NOT auto launch. "|"4568"|"1"|"1" +"4577"|"95"|"2015-03-17 13:18:41"|"Re: 9-1-1 Cell phone calls "|"We call back and / or text through Smart 911 every hang up call here in Ottawa County."|"4549"|"1"|"1" +"4578"|"197"|"2015-03-17 15:54:52"|"Re: Auto Launch of EMS Helicopters"|"We put Aero Med or Air Care on standby as often as we deem necessary, but to launch, we require a qualified medical responder on the scene to make the request. Within Kent County, they can make it to most places within 10 minutes or so once airborne, so by putting them on standby, we eliminate a majority of the delays."|"4568"|"1"|"1" +"4579"|"251"|"2015-03-18 08:22:04"|"Mobile Messaging Policy Request "|"Look for anyone that is willing to share their mobile messaging policy for dispatch and mobile units. Please e-mail to e.nettle@missaukeesheriff.net Thanks in advance. "|"0"|"1"|"1" +"4580"|"158"|"2015-03-18 09:31:58"|"Re: Wrecker Services"|"Our law enforcement agencies advise us who they want to use or have in rotation, we are not involved at all with licensing or approval"|"4560"|"1"|"1" +"4581"|"158"|"2015-03-18 09:36:54"|"Re: 9-1-1 Cell phone calls "|"We call back and if no one is reached, and we have a caller location, we send an officer to make contact. We will continue to attempt contact while officers are on the way."|"4549"|"1"|"1" +"4582"|"158"|"2015-03-18 09:42:23"|"Re: Radio/Phone Integration"|"We are also integrated with Harris Radio and Air Bus Phones. It lets us use one headset for both systems. "|"4546"|"1"|"1" +"4584"|"188"|"2015-03-18 13:36:35"|"keyboards and mice"|"We are quickly producing key boards and mice. I was wondering if anyone had suggestions on what the best way to combine them. One of the fire chiefs said it takes a $10 piece of software but of course he can't tell me where to get it. "|"0"|"1"|"1" +"4585"|"178"|"2015-03-18 13:50:13"|"Re: keyboards and mice"|"never tried it before but a KVM switch might work. Usually can get them for as cheap as $18 each."|"4584"|"1"|"1" +"4586"|"209"|"2015-03-18 14:10:14"|"Re: keyboards and mice"|"We use Input Director.It allows one mouse and keyboard across 4 monitors and multiple programs. "|"4584"|"1"|"1" +"4587"|"158"|"2015-03-18 15:29:12"|"Re: keyboards and mice"|"We are using a black box KVM switch that allows us to use one keyboard and mouse for CAD/Phones/Radio with one open slot if needed for a future system/pc. As we reach 3 years we have had a couple to replace out of our 18."|"4584"|"1"|"1" +"4588"|"188"|"2015-03-18 15:38:43"|"Re: keyboards and mice"|"Thank you for your response. I knew about the switch. I'll check further. "|"4584"|"1"|"1" +"4589"|"188"|"2015-03-18 15:43:29"|"Re: 9-1-1 Cell phone calls "|"We call back all abandoned calls and \"open air\" calls. If we get an answering machine, we leave a message to call back on 9-1-1 if they need police/fire/ems or to call our admin number if it was a pocket dial, etc. If there is no answer and the call does go WPH2, we send someone to the location and leave a message. "|"4549"|"1"|"1" +"4590"|"102"|"2015-03-18 15:48:26"|"trade time"|"Who allows trade time for their dispatch staff? If you do, what are the requirements for paying the time back? - within the same pay period, same week, other? "|"0"|"1"|"1" +"4718"|"104"|"2015-04-29 13:13:16"|"Emergency Notifications"|"We are considering moving up from our current CityWatch program to Code Red or Rave Alert (or another reliable option.) If you have CR or RA, your input would be appreciated. Other options would also be welcome.tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"4593"|"188"|"2015-03-18 15:54:20"|"Re: trade time"|"Shift trades are allowed after someone is turned down for vacation or personal leave. The trade must be within the same week. (and apples for apples) Can't trade an overtime shift or holiday for a regular shift."|"4590"|"1"|"1" +"4594"|"25"|"2015-03-18 16:18:51"|"Re: Auto Launch of EMS Helicopters"|"I agree with everyone that this falls on the EMS/Hospital/Med Control to make this determination. I also agree that we could make a \"Standby Notification\".Thank you everyone for your input."|"4568"|"1"|"1" +"4595"|"106"|"2015-03-18 16:29:47"|"Re: trade time"|"We allow trades during the same pay period"|"4590"|"1"|"1" +"4596"|"177"|"2015-03-18 18:40:38"|"Re: trade time"|"We allow shift trades only in the same pay period and when taking a vacation day is not possible due to someone else already off. "|"4590"|"1"|"1" +"4597"|"158"|"2015-03-18 19:05:57"|"Re: trade time"|"Trades allowed, approved by shift or shifts supervisor as we have 4 teams. Trades can not cause Overtime."|"4590"|"1"|"1" +"4598"|"104"|"2015-03-19 07:06:50"|"Re: trade time"|"We allow trades within the same pay period, and the trade cannot generate overtime."|"4590"|"1"|"1" +"4599"|"183"|"2015-03-19 08:12:48"|"Re: trade time"|"We allow trades within the same pay period that does not generate overtime."|"4590"|"1"|"1" +"4600"|"183"|"2015-03-19 08:14:05"|"Re: keyboards and mice"|"We use a KVM switch. Works great and have only had to replace one in the past 5 years"|"4584"|"1"|"1" +"4601"|"256"|"2015-03-19 09:11:48"|"Re: trade time"|"We allow trade times and require them to be paid back within the same pay period. So far it seems they are trying to pay each other back in the same week. "|"4590"|"1"|"1" +"4602"|"256"|"2015-03-19 09:15:25"|"Re: 9-1-1 Cell phone calls "|"Ours reflects what most have posted... attempt is made at calling back and a message is left if there is no answer. If we were provided a good lat/long someone is sent to check the nearest address or area. "|"4549"|"1"|"1" +"4603"|"234"|"2015-03-19 09:16:53"|"Re: trade time"|"We allow staff (on the same shift) to trade days within the same month, but the request must be made at least 24 hours in advance. We allow personnel to trade shifts for up to three months. Their vacations will be forfeited on the new shift. This serves as a strong incentive to stay put where you have chosen to work. We are in the middle of shift selection right now and our three shifts will be aligned by April 5th. "|"4590"|"1"|"1" +"4604"|"32"|"2015-03-19 10:28:10"|"Re: keyboards and mice"|"We also use a black box/KVM switch to for Cad/Mapping & 911.1 keyboard-1 mouse"|"4584"|"1"|"1" +"4605"|"32"|"2015-03-19 10:30:56"|"Re: trade time"|"We allow trades within the same pay period. It will not generate OT"|"4590"|"1"|"1" +"4606"|"170"|"2015-03-19 11:45:28"|"Re: trade time"|"Trades in Monroe are allowed subject to personnel requirements and management approval. Trades cannot create OT. Must be submitted 72 hrs in advance. Re-payment of the trade is within the pay period."|"4590"|"1"|"1" +"4607"|"148"|"2015-03-20 08:07:58"|"Re: trade time"|"We allow trading of shift within the same week. Trades are not allowed until after overtime shift (vac, sick etc) are filled. They must approved and they can not trade an overtime shift."|"4590"|"1"|"1" +"4608"|"148"|"2015-03-20 15:18:50"|"Smart911 participation data"|"Those of you who have the Standard Smart 911 can you please share when you started and what your participation rate is. Also, about how many calls a week have Smart911 profiles. I am working on possibly getting this and my board would like this information. Thank you in advance for any information you can share."|"0"|"1"|"1" +"4609"|"133"|"2015-03-20 15:50:30"|"Re: trade time"|"We allow trades but it must be within the same payperiod."|"4590"|"1"|"1" +"4610"|"155"|"2015-03-23 12:20:52"|"personalized lanyards"|"We are looking to get some lanyards that have our agency name on them, prefer breakaway kind. If you have purchased some recently, please send me the contact info where you got them and how much they were.Send to rfeole@calhouncountymi.gov. ThanksRich"|"0"|"1"|"1" +"4611"|"220"|"2015-03-23 13:43:07"|"Re: Smart911 participation data"|"If you could share this information with me as well, it would be greatly appreciated! Robrjerman@isabellacounty.org"|"4608"|"1"|"1" +"4612"|"25"|"2015-03-23 13:52:07"|"Hotel for MCDA Meeting on April 10, 2015 "|"Hotel rates are available for Thursday night April 09 at the Doherty Hotel in Clarewith a government rate. (They call it a VIP rate) its $68.00 plus tax for a standard double and $77 if you want to supersize it to a Deluxe King.Hotel Phone Number is 989) 386-3441."|"0"|"1"|"1" +"4613"|"25"|"2015-03-23 13:54:11"|"Re: personalized lanyards"|"Rich we were able to get our from a local Screen printing/embroidery business. If your local ones don't have them give me a call."|"4610"|"1"|"1" +"4614"|"25"|"2015-03-23 13:56:42"|"Re: Smart911 participation data"|"Ditto on Rob's request.Thanks, Greg"|"4608"|"1"|"1" +"4615"|"25"|"2015-03-23 13:57:19"|"Re: trade time"|"We allow trades within the same pay period too."|"4590"|"1"|"1" +"4616"|"25"|"2015-03-23 15:09:10"|"2015 Michigan NENA Conference Information"|"You can find links to this year's Michigan NENA Conference under Training Section. There is a schedule of classes, registration and information on Sunday's Customer Service class.Please be sure to review and show your support for Michigan NENA and this great conference."|"0"|"1"|"1" +"4617"|"94"|"2015-03-23 16:21:22"|"MCDA Summer Leadership Seminar 8/6,7,8"|"The August MCDA Summer Seminar is now posted on our website. it is 2 days of training focusing on leadership and dealing with difficult employees and 1/2 day Friday morning fill with Technology updates. The training will be held at Boyne Highlands in Harbor Springs, MI. Familys are welcome. This seminar has been submitted for SNC training funds. "|"0"|"1"|"1" +"4618"|"143"|"2015-03-23 16:53:15"|"Re: trade time"|"I see a lot of posts indicating that trade times are allowed in the same pay period. (I'm thinking the pay period is two weeks) I was under the impression that FLSA requires any hours over 40 in a pay week must be paid as overtime. Based on those who are responding, whether 8 or 12 hour shifts, an employee works 48 hour one week and 32 the other week, you are not required by FLSA to pay overtime for the 8 hours or 40? Just trying to understand...thanks. "|"4590"|"1"|"1" +"4619"|"256"|"2015-03-24 07:58:33"|"Training Manual/CTO Program"|"We are reworking and updating our training manual. If you have something you can share please send it my way. Thanks in advance..."|"0"|"1"|"1" +"4621"|"102"|"2015-03-25 11:20:34"|"Re: trade time"|"I think you are correct Shawn and exactly why we are looking at our current trade time practices. According to our HR folks we need to make sure this is done in the same 40 hour pay week."|"4590"|"1"|"1" +"4622"|"104"|"2015-03-26 10:20:00"|"Major Event Notifications"|"Does anyone have an SOP that lays the groundwork and standards for notifying first responder or county leaders on significant events? If willing to share, please forward to tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"4623"|"181"|"2015-03-27 15:54:38"|"Policy & Procedures"|"Everyone: We are working on a Policy and Procedure section for the MCDA website. The more agencies that participate, the more useful this will be. Please send me a Word version of your P&P to kattm@baycounty.net and put MCDA P&P in the subject line. Thank you!Michelle "|"0"|"1"|"1" +"4624"|"10"|"2015-03-30 23:36:43"|"Railroad Challenges"|"If anyone has specific challenges with the railways running through their jurisdiction or a specific incident they would like more info on, please email me: cbartram@seresa.org. Thank you"|"0"|"1"|"1" +"4625"|"254"|"2015-04-01 11:26:19"|"Medical Calls"|"I'm interested in seeing what agencies transfer their medical calls to an ambulance company versus handling them directly in the 911 center. Please respond back with what agency you are from and how your center handles those types of calls. Thanks."|"0"|"1"|"1" +"4626"|"101"|"2015-04-01 11:48:37"|"Re: Medical Calls"|"Van Buren call takers handle the medical calls"|"4625"|"1"|"1" +"4627"|"155"|"2015-04-01 11:49:48"|"Re: Medical Calls"|"In Calhoun County, we have 3 EMS agencies and we do it differently for each. One EMS agency we hand the call off to them. The second EMS agency we do the EMD protocol with pre arrivals etc but they dispatch their own ambulances. The third agency we do all EMD and direct dispatch them to the call."|"4625"|"1"|"1" +"4628"|"225"|"2015-04-01 11:50:57"|"Re: Medical Calls"|"At Clare County we transfer all Medical calls to Mobile Medical Response (MMR). The dispatcher is required to get address, cross st and what issue is before the transfer is made and then stays on the line long enough to ensure transfer is made and it does not require a law enforcement response"|"4625"|"1"|"1" +"4629"|"155"|"2015-04-01 11:51:10"|"MCDA meeting next week"|"Let me know if you plan on attending the meeting next week and going to Clare Thursday so we can plan a dinner get together."|"0"|"1"|"1" +"4630"|"106"|"2015-04-01 11:51:30"|"Re: Medical Calls"|"In Ionia County we handle the medical calls"|"4625"|"1"|"1" +"4631"|"95"|"2015-04-01 11:52:25"|"Re: Medical Calls"|"In Ottawa County we do all the EMD calls, we do not transfer any to other agencies."|"4625"|"1"|"1" +"4632"|"181"|"2015-04-01 11:53:13"|"Re: Medical Calls"|"Bay County handles all EMS calls, start to finish. "|"4625"|"1"|"1" +"4633"|"70"|"2015-04-01 11:54:37"|"Re: Medical Calls"|"Lapeer County handles all of the medical calls"|"4625"|"1"|"1" +"4634"|"234"|"2015-04-01 11:57:45"|"Re: MCDA meeting next week"|"I plan on attending the meeting and staying overnight on April 9th. I don't get off duty until 4:00 pm and will be coming up after then. Dinner would be GREAT! I am looking forward to seeing everyone!"|"4629"|"1"|"1" +"4635"|"58"|"2015-04-01 12:01:19"|"Re: Medical Calls"|"Marquette County handles all medical calls no transfers"|"4625"|"1"|"1" +"4636"|"209"|"2015-04-01 12:01:23"|"Re: Medical Calls"|"Arenac does the same as Clare Co.We transfer our calls to MMR"|"4625"|"1"|"1" +"4637"|"20"|"2015-04-01 12:05:19"|"Re: Medical Calls"|"In Allegan County we handle all EMD calls we do not transfer them to any other agency."|"4625"|"1"|"1" +"4638"|"104"|"2015-04-01 12:10:25"|"Re: Medical Calls"|"Montcalm County handles the medical calls and dispatch our county-wide ambulances and rescue units."|"4625"|"1"|"1" +"4639"|"234"|"2015-04-01 12:18:15"|"Re: Medical Calls"|"We handle all medical calls in Detroit. The call-takers do all the EMD..the dispatchers will either give the run to a Detroit EMS rig or Rapid Response if we have no units available. We give all medical run requests to Medic One for the city of Highland Park; however we do get the intake information in case the call is lost on transfer."|"4625"|"1"|"1" +"4640"|"25"|"2015-04-01 12:47:36"|"Re: Medical Calls"|"CCE takes the medical call, does EMD and provides full Dispatch to all of our EMS agencies."|"4625"|"1"|"1" +"4641"|"30"|"2015-04-01 13:03:57"|"Re: Medical Calls"|"Sanilac County handles the EMS call all the way through."|"4625"|"1"|"1" +"4642"|"170"|"2015-04-01 13:49:01"|"Re: Medical Calls"|"In Monroe, we handle pre-arrivals with IAED EMD. Initial dispatching occurs through a dedicated tx line to the ambulance service dispatch prompting radio contact with our first responders."|"4625"|"1"|"1" +"4643"|"225"|"2015-04-01 14:00:01"|"Samurai Dispatcher and When 911 caller is a child"|"Clare County is hosting the MACNLOW classes on April 30th and May 1st. We will provide Cops and Donuts! Register at Macnlow.com "|"0"|"1"|"1" +"4644"|"90"|"2015-04-01 15:20:47"|"Re: Medical Calls"|"In Hillsdale County we handle all EMD (using Priority Dispatch) and dispatch all EMS agencies, effective back on January 13th of this year."|"4625"|"1"|"1" +"4645"|"86"|"2015-04-01 17:57:13"|"Re: Medical Calls"|"Iosco handles EMS from start to finish"|"4625"|"1"|"1" +"4646"|"158"|"2015-04-01 19:25:36"|"Re: Medical Calls"|"Ingham processes our own EMS. We have some dealings with Jackson Co. and they have HVA process theirs, one of our agencies covers EMS for an area in Jackson Co."|"4625"|"1"|"1" +"4647"|"258"|"2015-04-02 13:57:43"|"Re: Medical Calls"|"Livingston County we handle all the way through since we dispatch the county EMS."|"4625"|"1"|"1" +"4648"|"44"|"2015-04-03 09:07:21"|"Rapid SOS"|"Interesting new ap - wonder if it really works???Copy and paste the following link http://www.dailymail.co.uk/video/news/video-1172378/Rapid-SOS-A-time-saving-app-real-emergencies.html"|"0"|"1"|"1" +"4649"|"56"|"2015-04-03 12:48:01"|"911 misuse"|"Per a State Trooper handling an issue we have with an individual calling multiple times a day without an emergency, The State Statue for 911 misuse expired on 12-31-14 and he can not charge the individual with this anymore. Has anyone else heard of this and does anyone know if there is a push to reinstate it?"|"0"|"1"|"1" +"4656"|"104"|"2015-04-07 09:11:15"|"Police Legal Services"|"New (to me) training provider with PLS 200909A. Monthly lessons 1 hr long, 12 credit hrs per year, $120 for each FT. PT and Directors are FREE. If you want to know more, send me a note and I will forward the e-mail and attachments that explained the course. tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"4651"|"181"|"2015-04-03 13:00:38"|"Re: Rapid SOS"|"Their website says it's compatible with every dispatch center in the USA. If it's a non-voice call, the info MUST be going to a person somewhere (not a 911 center) and then that info is relayed to the appropriate dispatch center. It's still in the Kickstarter funding phase. I'm sure this is just the beginning of more and more apps like this."|"4648"|"1"|"1" +"4652"|"181"|"2015-04-06 09:11:58"|"Re: Rapid SOS"|"So, I wondered how this thing actually worked and I reached out to them on their Kickstarter page:Michelle Katt:If a person uses the RapidSOS app and is unable to speak for whatever reason, how does the information get relayed to 9-1-1 Centers that are not set up to receive data/text/telematics? Is the information relayed to a human in a call center which then relays the information to the correct 9-1-1 center?RapidSOS:Thanks for reaching out Michelle! We are able to update the ALI database instantly as though it were a landline call. So instantly the caller's name, contact information, and address comes through. We can also use a couple of the extra lines of the ALI to transmit additional information. From there, our software listens to the user's microphone, and if they aren't speaking - our server speaks on their behalf with additional details we know (medical information, demographic data, elevation/floor estimate, movement data - i.e. moving at 60 mph on I80W at mile marker 25, etc.). Feel free to shoot me an email if you would like to discuss further. Happy to do a demo with you as well. My email: mmartin@rapidsos.com (this is Michael Martin, one of the co-founders). We need to get 1,000 contributors on Kickstarter to help make this software a reality-any help spreading the word would be greatly appreciated! Thank you and Happy Easter!"|"4648"|"1"|"1" +"4653"|"177"|"2015-04-06 09:33:26"|"Re: Medical Calls"|"In Lenawee, we handle all medical calls and we do EMD as well. Most ambulances are radio dispatched except for one."|"4625"|"1"|"1" +"4654"|"177"|"2015-04-06 09:38:30"|"Re: 911 misuse"|"Oh no Tracy, I think you might be talking about the same person that we receive calls from in Lenawee as well. I just told my dispatchers this morning that this case was being worked on. I'm sure we can come up with something. We can talk about this."|"4649"|"1"|"1" +"4655"|"76"|"2015-04-06 13:58:48"|"Re: 911 misuse"|"Tracy - The 911 law was extended to December 31 2021, not 2014. Please have him/her refer to PA 260 of 2014. "|"4649"|"1"|"1" +"4657"|"256"|"2015-04-07 09:12:01"|"Re: Medical Calls"|"Roscommon County handles all EMD internally. "|"4625"|"1"|"1" +"4658"|"56"|"2015-04-07 09:33:58"|"Re: 911 misuse"|"Thank you!"|"4649"|"1"|"1" +"4659"|"94"|"2015-04-07 15:55:30"|"August Training At Boyne Highlands use Pay Pal!"|"We've just updated the website so that you can now pay for the MCDA Summer Seminar, one day or full seminar by Pay Pal to make it easier for you. So far one of the days has been approved for SNC training funds, the other 2 days are being reviewed but we do not expect any problems getting them approved. I will post the numbers as soon as we get them."|"0"|"1"|"1" +"4660"|"234"|"2015-04-08 09:53:06"|"Re: August Training At Boyne Highlands use Pay Pal"|"Thanks Laurie!As you know, I've got to apply for funds a full 90 days in advance of the training, so the sooner, the better for us in Detroit! LOL"|"4659"|"1"|"1" +"4661"|"25"|"2015-04-08 15:28:16"|"Agenda for Friday, April 10th Meeting"|"The Agenda and Committee Reports for Friday's meeting are now posted on the website under the Minutes & Agendas Tab."|"0"|"1"|"1" +"4662"|"25"|"2015-04-08 16:41:24"|"Agenda for Friday, April 10th Meeting"|"The Agenda and Committee Reports for Friday's meeting are now posted on the website under the Minutes & Agendas Tab."|"0"|"1"|"1" +"4663"|"53"|"2015-04-10 09:15:54"|"Google plus Link"|"https://plus.google.com/hangouts/_/hoaevent/AP36tYfrlszyxZKW66eImCuLKAz0aAlB5_tOI7L2KcWKzSTCgwKzMA?authuser=0&hl=en http://youtu.be/tXi7GbtDb_4 once its full"|"0"|"1"|"1" +"4670"|"2"|"2015-04-10 09:40:24"|"Re: Medical Calls"|"Ogemaw County handles all medical calls using EMD and dispatching as well"|"4625"|"1"|"1" +"4671"|"93"|"2015-04-10 10:12:40"|"Re: Medical Calls"|"Leelanau County handles all medical calls start to finish and we too use the EMD protocol."|"4625"|"1"|"1" +"4672"|"257"|"2015-04-13 22:19:36"|"National Telecommunicator Week"|"What is everyone doing to recognize their dispatchers this week?"|"0"|"1"|"1" +"4674"|"106"|"2015-04-14 08:11:49"|"Re: National Telecommunicator Week"|"We are cooking breakfast for each shift this week. We are having a sit down supper tonight - everything donated including linen table cloths and napkins - donated gifts for each dispatcher and assorted fun and games after we eat."|"4672"|"1"|"1" +"4675"|"181"|"2015-04-14 08:29:42"|"Re: National Telecommunicator Week"|"Chris and I are grilling lunch/dinner for each team (4). We are also holding a \"raffle\" and the dispatchers were able to earn tickets for the last month by practicing a new procedure; they will also receive a small gift. Plus, they get to work with Chris and I (BONUS!!)"|"4672"|"1"|"1" +"4676"|"181"|"2015-04-14 08:31:20"|"Re: National Telecommunicator Week"|"Jim, how do you manage a sit down supper? Do you have everyone come in? I'm intrigued and would like to do something similar next year. "|"4672"|"1"|"1" +"4677"|"30"|"2015-04-14 08:34:56"|"Re: National Telecommunicator Week"|"In Sanilac County the Telecommunicators have the week off from wearing their uniforms. I came up with a packet of riddles, etc. that each shift is working on without the use of the Internet. The team with the most correct answers will get a prize at the end of the week. It is a fun way to fill the down time and it is great team building!!:-) I, also, have a prize drawing for each day. "|"4672"|"1"|"1" +"4678"|"220"|"2015-04-14 10:32:56"|"Re: National Telecommunicator Week"|"Isabella is having a \"Pixar\" Movie theme this year. Each crew has been assigned a corner of the dispatch center to decorate with their favorite \"Pixar\" movie theme. Admin is buying lunch for each crew. Various games with prizes throughout the week. Staff meeting, potluck style dinner with cooking competition. Hopefully they enjoy it!"|"4672"|"1"|"1" +"4679"|"177"|"2015-04-14 13:25:02"|"Re: National Telecommunicator Week"|"Wow, I am seeing some good ideas here from you all. I did the old fashion idea and purchased gift cards for each dispatcher at our local ice cream favorite spot. While they will enjoy their treat, I bet they would have liked some of the other ideas I see posted here. Perhaps I will change it up for next year."|"4672"|"1"|"1" +"4680"|"158"|"2015-04-14 23:04:54"|"Re: National Telecommunicator Week"|"We have meals provided by departments we serve and this year our new cad vendor is treating for lunch and dinner as we bring up our new Inform cad. We have drawings for prizes, themed days, games and more prizes. The big item for this year was the new Cad install this week. S far no one unhappy with the change. Please pass on happy telecommunications week to all your staff from Ingham co."|"4672"|"1"|"1" +"4681"|"106"|"2015-04-15 09:30:13"|"Re: National Telecommunicator Week"|"Michelle: Director Fuller graciously allowed two of her staff (one a former employee here) along with a former employee on his pass days from Kent Co Dispatch covered our night crew so they could be with us. Event was held in our building so we were close by. In addition to this event we have been cooking breakfast for all shift/squads this week. "|"4672"|"1"|"1" +"4682"|"256"|"2015-04-17 12:08:30"|"Re: National Telecommunicator Week"|"We held drawings for gifts. Put out the word to the departments we work with whom gave more than just a thank you, but brought in daily treats of fruit, veggies, cake, cookies, etc. The local paper did a nice write up. We hand-wrote thank you cards to each employee. I also bought pizza for the midnighters and brought in chili one day and taco fixin's another day for the shifts. "|"4672"|"1"|"1" +"4683"|"104"|"2015-04-17 12:10:55"|"RFP for 911 Switch"|"I've spoken to Frontier, Carousel and Cassidian, and plan to speak to Intrado. Does anyone have a sample RFP to use as a guide in a 911 Switch purchase? If so, please share. Tim tscott@co.montcalm.mi.us"|"0"|"1"|"1" +"4684"|"2"|"2015-04-17 13:32:36"|"Re: National Telecommunicator Week"|"I gave a big Thank You to each Dispatcher and gave each shift a gift card from local pizza place. "|"4672"|"1"|"1" +"4685"|"94"|"2015-04-17 13:49:58"|"Summer Leadership Seminar Hotel"|"Don't forget to make your reservations for Boyne Highlands ASAP. The best contact number to do that is 231-526-3000.things for your family to do while at the resort while we are drearily going thru classes are: horseback riding, tennis, golf, heated pool, zip lines, chair lift rides, hiking and other stuff. "|"0"|"1"|"1" +"4686"|"212"|"2015-04-19 14:19:47"|"Advanced EMD Certification June 1-3 at Mason-"|"Mason-Oceana 911 is hosting a 12.2 Advanced EMD Certification class in June. We need at least 13 and have three so far. The dates are 8a-5p June 1-3 at our center in Pentwater:Mason-Oceana 9119160 N Oceana DrPentwater, MI 49449Cost is $350 per attendee or $99 per refresher attendee per day. Registration link is:https://courses.prioritydispatch.net/CourseDetail.aspx?courseNum=10506 &disc=1Hotel locations and rates are:Holiday Inn Express Ludington ($75/night, book under EMD Training with Mason-Oceana 911)5323 W. US 10Ludington, MI 49431231-845-7004orBest Western of Ludington ($65/night, book under EMD Training with Mason-Oceana 911)5005 W. US 10Ludington, MI 49431231-843-2140Ray"|"0"|"1"|"1" +"4687"|"181"|"2015-04-20 10:57:36"|"Re: Advanced EMD Certification June 1-3 at Mason-"|"I should have a new hire by then that will need to go...I *may* have one or twelve that need a refresher. "|"4686"|"1"|"1" +"4688"|"258"|"2015-04-21 07:38:43"|"Verizon Jetpacks with MDC connections"|"Are they any agencies that are allowing their police or fire to use these with their MDC for a wireless connection? We have some request from some of the fire departments to use these due to the cost of other modems. We are not sure if we want to let them, however we were told they are compliant with LEIN? Any help would be appreciated!"|"0"|"1"|"1" +"4689"|"10"|"2015-04-22 07:55:09"|"Re: National Telecommunicator Week"|"I know I am late joining in - we took our dispatcher's bowling - we went twice last week so that they could all go. We paid for their dinner and non-alcoholic drinks while they bowled. We bought them all t-shirts and we had contests in the center where they could guess the amount of items in a container and the closest guess won. The containers had candy, nuts, gift cards. We also awarded the annual awards and let the dispatchers know who won the trip to the State NENA conference. It was a busy week."|"4672"|"1"|"1" +"4693"|"106"|"2015-04-23 11:52:05"|"Re: Surcharge Ballot Question History"|"We failed with a surcharge ballot proposal in 2012 by a wide margin. We had a similar ballot proposal Nov 2014 and it passed 58% yes - 42% no..."|"4691"|"1"|"1" +"4694"|"67"|"2015-04-23 11:59:03"|"Re: Surcharge Ballot Question History"|"Gogebic County had a 73 % yes vote in November 2014"|"4691"|"1"|"1" +"4691"|"26"|"2015-04-23 11:16:34"|"Surcharge Ballot Question History"|"My Commissioners have asked me to find out how many local 911 fee ballot initiatives have ever failed, and I cannot find a list. Could you please advise if your county has ever had a ballot initiative failure and, if so, what year and were subsequent attempts successful?Thank youcoatesp@oakgov.com"|"0"|"1"|"1" +"4692"|"104"|"2015-04-23 11:39:58"|"Re: Surcharge Ballot Question History"|"We submitted a surcharge request in Aug 2010, and it failed by 5%. We resubmitted in November 2010, and it passed by 5%. Tim Scott Montcalm County"|"4691"|"1"|"1" +"4695"|"239"|"2015-04-23 12:55:51"|"DeWolf CTO Class at LVCD"|"All - We are hosting a DeWolf CTO Training Class at Livingston County Central Dispatch the week of May 4-8, 2015If interested, please sign up on the DeWolf and Associates website. Thank you"|"0"|"1"|"1" +"4697"|"256"|"2015-04-23 13:37:43"|"Dispatchers calling back complainants - SOP?"|"Anyone have a policy/procedure in place relating to officers asking dispatchers to call complainants back when the officer is refusing to handle a call for any reason? We've run into this a recently a couple of times and my Tech. Advisory Board wants to explore developing something. Anything similar is helpful. "|"0"|"1"|"1" +"4698"|"94"|"2015-04-23 14:12:45"|"Re: Dispatchers calling back complainants - SOP?"|"Meceola does not have a policy specific to this however we do have a police that once we dispatch a call it belongs to that officer. We do not 'redispatch' to another officer/agency or take back a call to handle on our end. Once they get it its THEIRS to handle or not as they choose. And we document in CAD if there appears to be an issue of them taking it or not. "|"4697"|"1"|"1" +"4699"|"220"|"2015-04-23 14:24:19"|"Re: Verizon Jetpacks with MDC connections"|"Check with Eaton or Ingham, I believe I've seen them in their patrol cars. Sorry, don't remember for sure which one though!"|"4688"|"1"|"1" +"4700"|"220"|"2015-04-23 14:26:57"|"Re: Dispatchers calling back complainants - SOP?"|"Just sent you one for civil complaints. However we are in the same boat as Meceola. Once dispatched, it's theirs to handle, or not handle."|"4697"|"1"|"1" +"4701"|"106"|"2015-04-23 15:53:44"|"Re: Dispatchers calling back complainants - SOP?"|"When I came on board here a few years ago this was a major problem. It would tie our staff up on these calls while the complainant played the what-if games trying to make it into something the police would actually get involved in.I went to our county police chiefs meetings and told them we would no longer do this... the officer would be given contact into etc. if the officer made the call, went in person, or didn't contact the person it didn't matter to our center - The department's came on board and the officers now make the follow up contact or calls. No policy or SOP in place."|"4697"|"1"|"1" +"4702"|"56"|"2015-04-23 15:57:56"|"Re: Dispatchers calling back complainants - SOP?"|"We basically do the same, when assigned it is theirs and it is logged. If no one is available we contact the Sgt at the Sheriff Office and turn it over to them. If no Sgt is available, we contact MSP and turn it over to them. All calls are turn over to someone and logged into the CAD"|"4697"|"1"|"1" +"4703"|"102"|"2015-04-23 16:24:17"|"Re: Surcharge Ballot Question History"|"Grand Traverse had a successful request in 2014, but we were handily defeated for a surcharge increase in 2003. "|"4691"|"1"|"1" +"4706"|"104"|"2015-04-24 12:11:55"|"Re: equipment survey"|"Radio - Motorola 800 MHz system. Currently have Gold Elite console, to be upgraded (possibly MCC 75000Phone - Plant CML currently, looking at options."|"4705"|"1"|"1" +"4707"|"148"|"2015-04-24 12:14:50"|"Re: Dispatchers calling back complainants - SOP?"|"Pretty much the same here as the last couple of comments.Once deemed by a dispatcher that an officer is to be dispatched, we dispatch them and it is up the officer to determine how he wants to handle, either in person or over tx. "|"4697"|"1"|"1" +"4705"|"102"|"2015-04-24 11:28:26"|"equipment survey"|"I am gathering information on what each PSAP have/are planning for in reference to phones and radio solutions. We are looking to replace consoles and phone switch very soon. If you could please respond to this post or shoot me an email with your information for current or planned solutions I would greatly appreciate it. Thank you - Jason Torrey, jtorrey@grandtraverse.org"|"0"|"1"|"1" +"4708"|"220"|"2015-04-24 15:21:42"|"Re: equipment survey"|"Same with Tim at Montcalm. Looking at the Motorola MCC7500 console, and replacing our current 911 system with NG-compliant system. Also looking at replacing our recording system."|"4705"|"1"|"1" +"4711"|"32"|"2015-04-28 09:34:19"|"Re: equipment survey"|"Radio Consoles are Motorola 5500's looking at upgrading these. Police are on 800 MHz/Fire-Rescue on MotoTrbo Digital. Looking at upgrading 911 from current Plant CML to a NG-911 platform."|"4705"|"1"|"1" +"4710"|"106"|"2015-04-28 09:01:11"|"WOW Surcharge Remittance"|"Any centers who have changed (increased) surcharge rates over the past couple of years... has WOW complied with your new reported surcharge?"|"0"|"1"|"1" +"4712"|"133"|"2015-04-28 09:35:40"|"Re: equipment survey"|"We have MCC5500 Radio Consoles (no plans to change anytime soon) and a Vesta Pallas CPE which we are currently working on a multi-county project to replace the CPE."|"4705"|"1"|"1" +"4713"|"133"|"2015-04-28 09:37:41"|"Re: Surcharge Ballot Question History"|"Pat - We had a failed surcharge attempt in August of 2012. I do remember the margin: almost 7700 votes and we lost by 34. "|"4691"|"1"|"1" +"4714"|"133"|"2015-04-28 09:42:23"|"Re: Verizon Jetpacks with MDC connections"|"Chad - We had a few agencies using them but had to switch because of the way the jetpack handles it's connection when it goes from 3G to 4G service or 4G to LTE. As far as LEIN goes...It's not an issue on our system. Fire Departments have NO LEIN access or access to that data in our system."|"4688"|"1"|"1" +"4715"|"44"|"2015-04-28 10:42:29"|"Re: equipment survey"|"Just upgraded to MCC7500. Working with regional group to upgrade CPE in 2016. Using DSS Equature for recording."|"4705"|"1"|"1" +"4716"|"44"|"2015-04-28 10:46:37"|"Re: Dispatchers calling back complainants - SOP?"|"Ditto in Barry County. When we assign a complaint they take it. "|"4697"|"1"|"1" +"4717"|"64"|"2015-04-28 11:23:11"|"Re: equipment survey"|"3 - Telex radio consoles in July 2011 and Experient NG911 compliant telephone system June 2012, DSS Recorder June 2012 in Benzie Co 9-1-1"|"4705"|"1"|"1" +"4719"|"158"|"2015-04-29 13:32:25"|"Re: Emergency Notifications"|"We use CODE RED here. We can use it for public notifications but we also have many departments including ours that use it to call back staffing as needed."|"4718"|"1"|"1" +"4720"|"212"|"2015-04-29 13:59:42"|"June 5 MCDA Meeting at Mason-Oceana 911"|"MCDA,Here is area info if you're planning on or considering an overnight stay for the June 5 MCDA meeting at Mason-Oceana 911! FYI- this is the area where Jim Valentine keeps his 5th wheel camper and we're looking at a possible campfire that night.LodgingLodging has been arranged at Dunes Waterfront Resort in Silver Lake at the government rate of $75 for Thursday, June 4. Rooms and rate are guaranteed through Friday, May 29 (mention code 'MCDA' for our rate). When you call ask if you can get a water-facing room. The website is http://www.duneswaterfrontresort.com. Location is:Dunes Waterfront Resort (mention code MCDA- $75/night)1180 N. Shore RoadMears, MI 49436Phone: (231)873-5500DiningThere is a small restaurant across from the motel called the Sands Restaurant.Just outside town is the Open Hearth Grill http://openhearthgrille.com/Open Hearth Grille & Bar2430 N 56th AveMears, MI 49436(231) 873-8800If you have a taste for beer & pizza try the Bucket Bar at Golden Sands Golf Course http://www.goldensandsgolfcourse.com/bucket-bar-restaurant.htmlGolden Sands Golf Course Bucket Bar2501 Wilson RdMears MI 49436 US(231)873-4909RecreationThere are lots of tourist shops and things to do in Silver Lake!There is a Craigs Cruisers very close to the motel. Go carts, game room, and a 2-seater zip-line ride.Craigs Cruisers8343 W Hazel RdSilver Lake State Park, MI 49436Silver Lake is famous for the largest 'living' sand dunes in the world. Or maybe it's just North America. I can't remember. But I'll tell you this- The northernmost 33% is Silver Lake Sand Dunes State Park where you can rent everything from a mild mannered jeep to a quad, 4-6 seat UTV, 2 or 4 seat sand rail or a high performance 2-seat 1000cc Razor. ***USE CAUTION*** because the dunes spit out a significant number of AeroMed transports every year and it's not unusual to have a fatal or two every season.There is a 33% area central to the dunes with no motor vehicles allowed. If you want to walk up and down giant mountains of sand this part of the dunes is for you!Mac Woods Dune Rides- Mac Woods provides the most relaxing (and safest) tour of the dunes. They lease 33% of the entire dune area and are the only motorized vehicles allowed in the south area they lease. If you're in the mood for a relaxing, narrated ride with no other machines buzzing by this is for you! Cost is about $18 and the ride lasts about 40 minutes. http://www.macwoodsdunerides.com/Mac Wood's Dune Rides629 N. 18th Ave.Mears, MI 49436Silver Lake Sand Dunes Rentals(EASY) Parrot's Landing Tours and Jeep Rentals- If you have no aspirations of making it up Test Hill and want to drive a guided tour or go for a leisurely drive on the dunes in a Wrangler, Parrot's Landing has a number of different options. http://www.parrotslanding.com/Parrot's Landing8110 W. Hazel RdMears, MI 49436(231) 873-8400(INTERMEDIATE) Silver Lake Buggy Rentals- Now we're going places! 2 & 4 seat sand rail rentals and 4,5 & 6 seat utility vehicle rentals. http://www.silverlakebuggyrentals.com/Silver Lake Buggy Rentals8288 W Hazel RoadMears, MI 49436(231) 873-8833(ADVANCED) Wild Bill's ATV Rentals- For the thrill seeker that was alive in all of us 25+ years ago, Wild Bill's rents Yamaha Grizzly 350 quads and 2-seat Polaris Razor 1000's. Bring your GoPro and send us the highlights! http://www.wildbillsatvs.com/Wild Bill's Quad Rentals8110 W. Hazel RdMears, MI 49436(231) 873-8400The MCDA meeting is at Mason-Oceana 911. Allow yourself 15 minutes travel time to get to the 911 center from the motel:Mason-Oceana 9119160 N Oceana DrPentwater, MI 49449Hope to see you here on the 5th. If anyone is serious about getting on the dunes let me know because I'd like to get out there too!Ray"|"0"|"1"|"1" +"4721"|"212"|"2015-04-29 14:00:59"|"Re: June 5 MCDA Meeting at Mason-Oceana 911"|"BTW- this comm is going out via e-mail as well and is much easier to read! Ray"|"4720"|"1"|"1" +"4722"|"106"|"2015-04-29 14:08:34"|"Re: Emergency Notifications"|"Our County Emergency Manager selected RAVE Alert since we had been live with Smart911 for several month. Logic being with the opt in portion of a mass notification system we would direct people to the one website to create Smart911 Safety Profiles or sign up for notifications rather than competing against each other sending people to two different sign up sites..."|"4718"|"1"|"1" +"4723"|"10"|"2015-04-29 15:31:34"|"Threats/Suspicious Calls"|"For those who have policies/protocols on how their dispatchers should handle phone calls directed at the center and/or country of a terrorist threat nature~ Could you send it this way? I am curious about the different methods used and we just had a weird call. Thank you! cbartram@seresa.org "|"0"|"1"|"1" +"4724"|"155"|"2015-04-29 15:37:36"|"Re: June 5 MCDA Meeting at Mason-Oceana 911"|"Thanks Ray! Sounds like a good time, especially that part about walking up a mountain of sand! Trying to kill some of us off? : ) Look forward to seeing everyone in beautiful Silver Lake."|"4720"|"1"|"1" +"4725"|"177"|"2015-04-30 09:17:11"|"Re: Emergency Notifications"|"We use Code Red and are happy with it. We can do public notifications and notifications to specific groups such as our Dive Teams, Victim Services, Mounted Patrol, Fire Investigation Teams, Command Staff and the list goes on. I have no issue recommending Code Red."|"4718"|"1"|"1" +"4726"|"1"|"2015-04-30 13:34:15"|"Re: Dispatchers calling back complainants - SOP?"|"We sort of have a hybrid in Genesee. There are times when departments are so behind an officer has not been sent a call, in those situations after an hour we call and advise of the delay. If an officer is sent on a welfare check, they might request that we call and ask the caller to answer their door, or call and ask a complainant to answer their door. Generally after the call is sent, we don't call, it's the officers responsibility."|"4697"|"1"|"1" +"4727"|"1"|"2015-04-30 13:36:59"|"Re: Dispatchers calling back complainants - SOP?"|"Addendum to my answer....I think we have to be mindful that an officer may not want to give up his phone number to the caller. With all the cell phones being used as primary, you call (officer), they they have your personal number."|"4697"|"1"|"1" +"4728"|"101"|"2015-05-04 14:44:32"|"Furniture/Consoles"|"We are in the process of changing our radio console furniture and I'm checking to see what you have and it you love what you have. Any RFP's for replacement you many have used as well.tapperje@vbco.org"|"0"|"1"|"1" +"4729"|"207"|"2015-05-04 14:55:55"|"Re: Furniture/Consoles"|"We went with WrightLine furniture, now Eaton Corp, in Lapeer back in 2011. We're very pleased with it and would buy it again."|"4728"|"1"|"1" +"4730"|"104"|"2015-05-04 15:03:19"|"Re: Furniture/Consoles"|"We went with Xybix about 18 months ago. So far everything has been great."|"4728"|"1"|"1" +"4731"|"170"|"2015-05-04 15:26:21"|"Re: Furniture/Consoles"|"Jeri, we have Watson since 2008 and it has held up well with only minor repairs to the electronics (up down adjustment controls)."|"4728"|"1"|"1" +"4732"|"183"|"2015-05-04 15:42:39"|"Re: Furniture/Consoles"|"Jeri, We use Watson since about 2010. No problems really. Except you have to make sure the dispatcher closes the bottom cupboard door before lowering the desk all the way down........bad things happen...very bad things"|"4728"|"1"|"1" +"4733"|"32"|"2015-05-04 15:49:46"|"Re: Furniture/Consoles"|"We also have had Watson furniture since 2006. Been very durable & very little maintenance. Also as earlier mentioned.. beware of what is under the console desk when raising & lowering the height. Seriously damaged a keyboard. "|"4728"|"1"|"1" +"4734"|"256"|"2015-05-06 07:41:16"|"Re: Emergency Notifications"|"I have experience with CodeRED and can say it is pretty straight forward. From dispatcher point of view it seems a bit cumbersome but that can be overcome with monthly practice. Cumbersome in the sense it takes the log-in process, message set up (3-4 steps), distribution selection (2-3 steps), and needing to know all the secret-squirrel codes to get it to go. This is necessary to ensure Joe-somebody can't simply log in and put the entire county on high-alert; but, if your supervisors/dispatchers are the ones that will be charged with getting a message out while handing calls and radio, it will tie someone up for 3-5 min (again, in my experience). From an administrator point of view it is very effective and, as someone else pointed, out, can be utilized for all sorts of notification purposes such as building lock down, team notifications (Dive, CERT, etc). Working with the CodeRED people was typically very easy and helpful - training and setting up contact lists. They provided a template to make creating contact lists much more streamlined. If there was any hiccup they had no problem creating the list for you. Roscommon County EM is looking to get CodeRED for 2016. I can't speak to any comparison between CodeRED and Rave."|"4718"|"1"|"1" +"4735"|"158"|"2015-05-06 14:22:58"|"Re: Furniture/Consoles"|"We went with Russ Bassett with the new center and it has worked great"|"4728"|"1"|"1" +"4736"|"104"|"2015-05-07 10:27:02"|"Active911"|"Is anyone using this program which confirms notification of responding medical units via an app?Both good and bad comments are appreciated."|"0"|"1"|"1" +"4737"|"183"|"2015-05-07 10:39:55"|"Re: Active911"|"Alpena Central uses it. I pay the subscription price (minimal) for any organization that I dispatch for that wants to use this service. Every FD in the county is on it and other teams SAR, ERT, etc. Is a great backup system and once in place is automatic when ever a department is dispatched the message goes out. Drop me a line or call if you have more questions. 989-354-9821"|"4736"|"1"|"1" +"4738"|"102"|"2015-05-07 10:47:49"|"Re: Furniture/Consoles"|"Installed Xybix in 2009 and no problems. Lift mechanisms still work fine and the consoles look like new still. No complaints"|"4728"|"1"|"1" +"4739"|"177"|"2015-05-07 10:49:44"|"Re: Active911"|"We have several Fire Departments using it now in Lenawee County. I hear all good comments. I have user experience with it as well because of my Fire Department affiliation, and I personally like it. It is inexpensive and has not failed us."|"4736"|"1"|"1" +"4740"|"220"|"2015-05-07 11:19:16"|"Re: Active911"|"Isabella County has several fire departments that are using it, and we are exploring purchasing it for all agencies. The biggest thing to stress is that it is a backup, not the primary means for dispatching."|"4736"|"1"|"1" +"4741"|"133"|"2015-05-07 11:57:08"|"Re: Active911"|"Several of our fire departments use it and like it. We do not pay for their subscription nor do we use it for anything in dispatch."|"4736"|"1"|"1" +"4742"|"58"|"2015-05-07 13:05:35"|"Re: Active911"|"Marquette County has several Fire Depts using this and the feedback has been positive. "|"4736"|"1"|"1" +"4743"|"27"|"2015-05-07 13:47:00"|"Re: Active911"|"Clinton County uses it. The participating departments pay for it. We had a few mapping issues in the beginning and Active911 was great to work with."|"4736"|"1"|"1" +"4744"|"27"|"2015-05-07 13:49:46"|"Re: Emergency Notifications"|"We just upgraded to CodeRED in December. The staff attended a quick training and have been able to activate it without any issues. Compared to the two other companies I have used, this is by far the easiest."|"4718"|"1"|"1" +"4745"|"27"|"2015-05-07 13:52:53"|"Re: equipment survey"|"Clinton County upgraded the telephone system in December 2014 to the VESTA911 system and the NICE logging recorder at the same time. We are on a Harris 800 MHz system for radios."|"4705"|"1"|"1" +"4746"|"149"|"2015-05-07 14:57:52"|"Re: Active911"|"Luce County has set it up for all our paged departments. Not much for cost and we are providing it as a backup to our regular paging. Mapping is through google so it is as good as the data that they have. I have stressed to our personnel that it is a backup system only! "|"4736"|"1"|"1" +"4747"|"20"|"2015-05-08 15:32:10"|"Telecommunicators Wanted"|"Allegan County Central Disaptch has posted three open Telecommunicators positions today. It will be posted for 2 weeks. If you know of anyone that is interested please direct them to http://cms.allegancounty.org/sites/Office/HR/SiteAssets/Jobs.aspx to apply. "|"0"|"1"|"1" +"4748"|"181"|"2015-05-08 15:36:31"|"Re: Active911"|"Bay County uses Active911 extensively. Each of our FDs use it on their personal devices and we supply a tablet/data plan that allows them to access rip and runs through Active911 as well as many other pertinent apps."|"4736"|"1"|"1" +"4749"|"212"|"2015-05-11 05:21:16"|"Advanced EMD Certification June 1-3 at Mason-Ocean"|"***UPDATE- WE NEED A FEW MORE FOR THE CLASS MINIMUM. IF YOU'RE ON THE FENCE OR HAVEN'T REGISTERED PLEASE DO SO THIS WEEK. THANKS! RAY*** Mason-Oceana 911 is hosting a 12.2 Advanced EMD Certification class in June. We need at least 13 and have three so far. The dates are 8a-5p June 1-3 at our center in Pentwater: Mason-Oceana 911 9160 N Oceana Dr Pentwater, MI 49449 Cost is $350 per attendee or $99 per refresher attendee per day. Registration link is: https://courses.prioritydispatch.net/CourseDetail.aspx?courseNum=10506 &disc=1 Hotel locations and rates are: Holiday Inn Express Ludington ($75/night, book under EMD Training with Mason-Oceana 911) 5323 W. US 10 Ludington, MI 49431 231-845-7004 or Best Western of Ludington ($65/night, book under EMD Training with Mason-Oceana 911) 5005 W. US 10 Ludington, MI 49431 231-843-2140 Ray"|"0"|"1"|"1" +"4750"|"225"|"2015-05-11 05:44:46"|"Re: Active911"|"Clare County just went on line with it last week and our participating Fire Departments love it. We agreed to pay 1/5th the cost to purchase the paging software but the FD's pay for everything else"|"4736"|"1"|"1" +"4751"|"94"|"2015-05-12 09:40:58"|"August Training SNC approvals !"|"The entire week has now been approved for training funds.No Drama Leadership Bootcamp - ICA201505A 8 hoursLeadership Development-DCG201503A 8 hoursNG911 Basics for 911 Director - IND201505A 4 hours"|"0"|"1"|"1" +"4752"|"181"|"2015-05-12 13:58:25"|"SOPs"|"Please send me your SOPs if you haven't done so already. Word format is best, but I can work with just about anything.Thanks,Michelle kattm@baycounty.net"|"0"|"1"|"1" +"4753"|"94"|"2015-05-12 13:59:11"|"Printed member directory"|"If anyone would like a printed 2015 MCDA Member Directory send me an email and I'll email you a PDF. I like having a printed one I can refer too. Laurie at lsmalla@mcd911.org"|"0"|"1"|"1" +"4754"|"94"|"2015-05-13 11:55:10"|"Boyne Reservations Summer Seminar"|"Boyne Highlands Resort just said they have only a few rooms left! If you are planning on the Summer Seminar DO NOT WAIT to book if you want to stay there. The best number to call for reservations is 231-526-3000"|"0"|"1"|"1" +"4759"|"181"|"2015-05-22 14:58:31"|"Re: Comp. Time vs Overtime - Payroll Issues"|"Our employees earn comp time at the rate of 1.5 or 2.5 (holiday) of straight time. It gets burned as straight time (one hour of comp for every hour they want off. Is that clear as mud?"|"4758"|"1"|"1" +"4760"|"38"|"2015-05-22 15:10:15"|"Re: Comp. Time vs Overtime - Payroll Issues"|"If they work over 4 hrs and want comp we credit them with 6 hours. Payoff is based upon hours earned in the bank so that 4 hrs work actually shows as 6 in the bank to be paid at straight time or given bavck as 6 hours off.."|"4758"|"1"|"1" +"4761"|"158"|"2015-05-22 15:13:54"|"Re: Comp. Time vs Overtime - Payroll Issues"|"We dropped comp time for our techs with consolidation but my Supervisors still have it. If they earn it at one hour worked = to 1.5 hours banked they would use it at strait hours. "|"4758"|"1"|"1" +"4762"|"112"|"2015-05-22 15:14:19"|"Re: Comp. Time vs Overtime - Payroll Issues"|"Cass County same as Lloyd's They can earn up to 80 hrs and can carry over year to year."|"4758"|"1"|"1" +"4763"|"143"|"2015-05-22 15:16:41"|"Re: Comp. Time vs Overtime - Payroll Issues"|"Well, you should know Muskegon, but in case you forgot... :) If you work 4 hours OT, you earn 6 hours comp, time and half. When used its hour for hour. If the employee wants to be paid out, they have a bank of 6 hours, they are paid 6 hours at regular wage. I'm curious about the 32/48 or 36/44? I understood that FLSA didn’t' allow for 9-1-1 staff to do an 80 hr. work week (pay period), that only Police & Fire personnel were exempt. 9-1-1 must have the 40 hour per week guidelines. "|"4758"|"1"|"1" +"4758"|"256"|"2015-05-22 14:37:02"|"Comp. Time vs Overtime - Payroll Issues"|"My County Administration has advised me to pay employees for straight time when they burn compensatory time that was accumulated in lieu of overtime payment. Unused comp hours will be paid out at 1.5x the regular rate at the end of the year. During the discussion, where I expressed I've never seen it done that way, I was told we default to Federal labor law, etc. Additionally, they went on to explain that an employee that burns vacation time should be allowed to retain those hours, in lieu of OT, when their work goes beyond the 80 hours in the pay period. In all my experience I've never heard of any of this. Contract: POAM, \"80 hours in 14 days worked.\" They are scheduled to get 80 hours in the pay period with no built-in overtime. An employee may have a 32/48 or a 36/44, etc. There is no language covering schedules except length of shifts, 8, 10, 12. Comp Time language does not address earn/burn ratio except to say unused is paid out at the end of the year (doesn't even say @ OT rate)Anyone else require employees burn comp. time hour for hour earned or do you allow them to earn it at 1.5x and use it the same? I'm wide open for whatever you have for me. I have a follow up with Administration next week. "|"0"|"1"|"1" +"4764"|"32"|"2015-05-26 10:07:37"|"800 MHZ Radio Mic Fees"|"Has anyone else out there had any issues with delayed invoicing from MPSCS- (DTMB) ? I have had a terrible time trying to get someone from DTMB to re-contact me on invoicing for radio subscription fees. Left email messages-voice mails ect.. Was finally contacted in early Feb. 2015 with a huge backlog of past due invoices. I have since made the right contact with the right people. Has anyone else had any issues with DTMB-not being timely with issuing invoice's. Our outstanding balance was large. Each year we had budgeted for this..but never invoiced. Thanks-Mark"|"0"|"1"|"1" +"4765"|"32"|"2015-05-26 10:08:00"|"800 MHZ Radio Mic Fees"|"Has anyone else out there had any issues with delayed invoicing from MPSCS- (DTMB) ? I have had a terrible time trying to get someone from DTMB to re-contact me on invoicing for radio subscription fees. Left email messages-voice mails ect.. Was finally contacted in early Feb. 2015 with a huge backlog of past due invoices. I have since made the right contact with the right people. Has anyone else had any issues with DTMB-not being timely with issuing invoice's. Our outstanding balance was large. Each year we had budgeted for this..but never invoiced. Thanks-Mark"|"0"|"1"|"1" +"4766"|"104"|"2015-05-26 10:25:28"|"Re: 800 MHZ Radio Mic Fees"|"I have not had any departments complain about late invoicing. I only reimburse after the department pays the bill, so the impact on us has been minimal."|"4765"|"1"|"1" +"4767"|"86"|"2015-05-26 14:32:27"|"Re: Active911"|"Iosco 911 has been using for about a year, have 150 fire personnel and our EMS also uses. mapping is 50/50 LE is also on the system to keep updated as to what's going on."|"4736"|"1"|"1" +"4768"|"232"|"2015-05-26 15:31:54"|"Re: 800 MHZ Radio Mic Fees"|"When I walked in the door almost 2 years ago, they showed us owing $33,000....we had to pull old bank records to prove it had all been paid.. It was a mess. Since then, sporatic billing, going back 8 years. "|"4765"|"1"|"1" +"4769"|"212"|"2015-05-26 16:24:29"|"Re: 800 MHZ Radio Mic Fees"|"Extensive problems here at Mason-Oceana; it took me 6 months to get a balance on our mic fee credit status and Bob Parsons is hard to get in touch with. I had to switch to e-mail because his voice mailbox was full."|"4765"|"1"|"1" +"4770"|"177"|"2015-05-26 18:20:44"|"Re: 800 MHZ Radio Mic Fees"|"Only MSP uses 800 Mghz radios in Lenawee, so we do not get a mic fee. We do however, use one of the state owned radio towers for our needs and I had a similar issue as you are describing. It turns out I walked in to this position 4 years ago and was not receiving an invoice for the use of the tower when I received a $27,000.00 invoice for several years of service that I didn't know I had. We have it all taken care of now, but it took me almost a year to get to that handled because of being unable to reach who I needed to talk to."|"4765"|"1"|"1" +"4771"|"177"|"2015-05-26 18:25:01"|"Charge for services"|"I would like to know if any agency charges their users whether it be Fire, EMS, or Police for dispatch services? We collect a surcharge, but I was informed that some agencies charge the users as well. I don't want to do that, but if there are agencies doing that, I would like to know that information as I am researching means to increase our revenue."|"0"|"1"|"1" +"4772"|"133"|"2015-05-26 21:08:42"|"Re: Charge for services"|"We do it in Calhoun. I will email you our call for service formula implementation guidelines."|"4771"|"1"|"1" +"4773"|"212"|"2015-05-27 10:05:19"|"Guesstimate for CodeRED"|"I don't have time for a sales pitch/quote and need a very high level guesstimate for CodeRED. Initial and ongoing cost. If this is possible please post or email me at rhasil@mason-oceana911.org. Mason & Oceana Counties, total population of 55,000. Ray"|"0"|"1"|"1" +"4774"|"190"|"2015-05-27 10:26:00"|"Re: Guesstimate for CodeRED"|"Jackson County just recieved a quote for $27,500 for a population of 160,000"|"4773"|"1"|"1" +"4775"|"104"|"2015-05-27 10:34:06"|"Re: Guesstimate for CodeRED"|"Montcalm County (63K) got a cost estimate of Year 1 cost of $22,850. Follow-on years are $20,750 on a 3-year contract. A longer contract may reduce costs."|"4773"|"1"|"1" +"4776"|"258"|"2015-05-27 10:50:51"|"Re: Furniture/Consoles"|"We are currently installing the Xybix furniture now along with the 7500 radio consoles. The staff likes them so far."|"4728"|"1"|"1" +"4777"|"256"|"2015-05-27 12:49:32"|"Re: Comp. Time vs Overtime - Payroll Issues"|"I am currently reviewing a grievance filed in 2011 by the union. I know it went to mediation but the final decision notice seems to be missing from the file (highly convenient). The basis of the grievance was \"a change of the long standing practice of allowing 12 hour shifts in an 80 hour pay period.\" The original grievance was denied on the basis there was \"no contract violation pending federal exemption.\" This doesn't change anything for us yet and I'm back in to the files hoping I can find the final result of this mediation. **I should also add... I've searched the LARA- Bureau of Employment Relations and the decision is not listed there. "|"4758"|"1"|"1" +"4778"|"155"|"2015-05-27 14:26:12"|"I need bail money!"|"I am sure a lot of you have participated in the MDA Lockup in your communities before. Well they finally caught up to me and have issued a warrant for my arrest unless I can raise my bail money! Every dollar helps and no donation is too small. Please consider donating to this worthy cause! You can help me out by posting bail at the link below. Thanks!Richhttp://www2.mda.org/site/TR/Lock-up/General?px=3291923&pg=personal&fr_id=20019 "|"0"|"1"|"1" +"4779"|"94"|"2015-05-27 14:58:34"|"Re: I need bail money!"|"Jeez I thought for sure the law had finally caught up with Valentine. Surprised to see it was you Rich. "|"4778"|"1"|"1" +"4780"|"94"|"2015-05-27 15:12:43"|"Re: Comp. Time vs Overtime - Payroll Issues"|"You have a multitude of issues here. Comp earned is 1.5 hours. Comp is overtime that has been banked - hence 1 hr in = 1.5 in the bank. when they USE their comp hours, it is used as straight time out of the bank. you also referenced the 36/44 work week. There has been much discussion over the years whether dispatchers can be exempt from the 40 hr work week standard like cops or firemen. The State wage & hour says union contract dictates. Federal Wage and Hour says NO anything over 40 hours is OT, regardless of how many hours worked the previous week. WHICH MEANS for those of us on 12 hr shifts you have to make some scheduling adjustments - which I can provide as given my by the Feds. OR you have to pay the 4 hours OT for the 44 hr work week. Fed Law trumps State and union contracts don't supersede law. For years there has been comments about one union being able to get a wavier so dispatchers can work 36/44 but this is not true. The best info you can get is call the FEDERAL Wage and Hour division and talk to them about all of these issues before you have to pay out back wages for OT and time paid out at wrong draw. Take it from me, trying to figure out back wages for 3 years min is a real pain. "|"4758"|"1"|"1" +"4781"|"94"|"2015-05-27 17:20:00"|"RSVP for 6/5 meeting! R U Coming?"|"I need a count if you are coming to the meeting next week at Mason-Oceana. Lunch is being catered and paid for by MCDA because we have Doug VanEssen speaking in the after noon about 911 issues and updating our plans. PLEASE RSVP to Lsmalla@mcd911.org"|"0"|"1"|"1" +"4783"|"25"|"2015-05-27 17:24:47"|"Re: RSVP for 6/5 meeting! R U Coming?"|"Hi LaurieI will be there!! :)"|"4781"|"1"|"1" +"4784"|"262"|"2015-05-27 17:33:06"|"Re: RSVP for 6/5 meeting! R U Coming?"|"I will be there. Thanks"|"4781"|"1"|"1" +"4785"|"57"|"2015-05-27 18:10:28"|"Re: RSVP for 6/5 meeting! R U Coming?"|"I will be there :)"|"4781"|"1"|"1" +"4786"|"104"|"2015-05-28 07:10:38"|"Re: RSVP for 6/5 meeting! R U Coming?"|"I'll be there."|"4781"|"1"|"1" +"4787"|"93"|"2015-05-28 07:27:43"|"Re: RSVP for 6/5 meeting! R U Coming?"|"I will be there"|"4781"|"1"|"1" +"4788"|"106"|"2015-05-28 08:04:14"|"Re: RSVP for 6/5 meeting! R U Coming?"|"I will be there"|"4781"|"1"|"1" +"4789"|"106"|"2015-05-28 08:05:17"|"Re: I need bail money!"|"I'm usually one step ahead of them... i know how they operate. "|"4778"|"1"|"1" +"4790"|"170"|"2015-05-28 08:57:37"|"Re: RSVP for 6/5 meeting! R U Coming?"|"I too will be there"|"4781"|"1"|"1" +"4791"|"64"|"2015-05-28 08:59:42"|"Re: RSVP for 6/5 meeting! R U Coming?"|"Driving down in the morning - Ron, Benzie Co"|"4781"|"1"|"1" +"4792"|"101"|"2015-05-29 08:15:13"|"Re: 800 MHZ Radio Mic Fees"|"We did not receive billing in a timely fashion, causing my budget to be way off. I now have the quarterly dates on my calendar and send them an e-mail asking for the billing. Still have to follow up. Not the best system in the world."|"4765"|"1"|"1" +"4793"|"101"|"2015-05-29 08:16:23"|"Re: Charge for services"|"We do not charge for dispatch services"|"4771"|"1"|"1" +"4794"|"57"|"2015-06-01 08:43:38"|"Palladium 9-1-1 Call Handling System"|"Is anyone familiar with or still using the legacy Palladium 9-1-1 Call Handling System for their CPE? If you are, Jeff Grossman from AT&T Technology Operations would love to hear from you. He has some questions about customer support. If you are using this system can you please contact him at pg2396@att.com?"|"0"|"1"|"1" +"4795"|"38"|"2015-06-01 09:33:51"|"Re: Guesstimate for CodeRED"|"Genesee County Pop. is 440,000 and we pay 50k a year Ray."|"4773"|"1"|"1" +"4796"|"234"|"2015-06-01 11:12:23"|"Re: RSVP for 6/5 meeting! R U Coming?"|"Sorry, they won't let me out.:("|"4781"|"1"|"1" +"4797"|"30"|"2015-06-01 14:01:22"|"Lockouts"|"For those agencies still a part of their Sheriff offices, I would like to know if you have a policy on how to dispatch and the response of law enforcement to lockouts both emergency and non-emergency. Thank you! Dawn-Sanilac County"|"0"|"1"|"1" +"4798"|"155"|"2015-06-01 14:27:08"|"Re: I need bail money!"|"I know. Who would have thought they would pick on the sweet nice one!"|"4778"|"1"|"1" +"4799"|"80"|"2015-06-01 14:39:57"|"Re: RSVP for 6/5 meeting! R U Coming?"|"I will be in attendance."|"4781"|"1"|"1" +"4800"|"232"|"2015-06-01 14:44:00"|"Re: RSVP for 6/5 meeting! R U Coming?"|"I will be there."|"4781"|"1"|"1" +"4801"|"190"|"2015-06-01 15:08:09"|"Re: Lockouts"|"You can give me a call an we can discuss. 517-768-7957"|"4797"|"1"|"1" +"4802"|"177"|"2015-06-01 15:13:16"|"Re: Lockouts"|"In Lenawee, we do not do lock outs, we refer the caller to a locksmith or wrecker service. However, if a child or animal is locked in the car, we do send the closest patrol unit for life safety reasons and if deemed necessary by the arriving officer, they can break a window or if it is not life threatning, they will request the services of a locksmith or wrecker."|"4797"|"1"|"1" +"4803"|"38"|"2015-06-01 15:36:41"|"Air cards for MDCs"|"For those of you that pay the air card costs for CAD/MDC usage, how are you handling and who is paying for the RMS/non 911 portion of the usage. If you wish to answer privately please do: lrf@geneseecounty911.org"|"0"|"1"|"1" +"4804"|"20"|"2015-06-01 15:43:04"|"Fair Distribution of Feild Equipment"|"Do any of you supply your Fire, EMS, and/or Law Enforcement with field equipment (i.e. Radios)? If so how do you determine the number of portables and mobiles each department is issued? "|"0"|"1"|"1" +"4805"|"38"|"2015-06-01 15:50:00"|"Re: Fair Distribution of Feild Equipment"|"We do provide them but first time around we only paid 60% and they paid 40%. This kept them honest on how many they really needed. Second time around we paid it all based on their existing numbers. Change requests had to be justified. Good Luck.. Lloyd"|"4804"|"1"|"1" +"4806"|"225"|"2015-06-01 15:56:04"|"Re: RSVP for 6/5 meeting! R U Coming?"|"I will be there with two supervisors"|"4781"|"1"|"1" +"4807"|"181"|"2015-06-02 08:25:07"|"Online Success Communications Courses"|"Have any of you sent your people through the online 40 hour classes that Success Communications is offering? Thoughts? Michelle"|"0"|"1"|"1" +"4808"|"25"|"2015-06-02 08:54:21"|"Re: Online Success Communications Courses"|"Funny you should ask!!I just sent a memo to our trainers to have them each take one of the online courses and rate them. "|"4807"|"1"|"1" +"4809"|"232"|"2015-06-02 08:55:45"|"Re: Online Success Communications Courses"|"I had one who preferred the online classes for her Avdanced 40. She was very disciplined about it. I think it depends on the student,some need the classroom environment. "|"4807"|"1"|"1" +"4810"|"102"|"2015-06-02 09:59:17"|"Radio System Management"|"We are looking to move to the MPSCS and will likely be using surcharge funding to support some of the purchases and maintenance associated with 785 radios. My question to those that are the \"caretakers\" of your radio system - what is the impact to your operation/personnel needed to help manage this? Or do you contract this responsibility with a local radio shop? Best practices? As always - Thank you! "|"0"|"1"|"1" +"4812"|"251"|"2015-06-02 10:16:23"|"Re: Lockouts"|"Missaukee Co Sheriff still does vehicle lockouts and residential lockouts - Dispatch like any other request for service, due to our smaller population. If no unit is available we have them contact Towing or Locksmith services. "|"4797"|"1"|"1" +"4813"|"104"|"2015-06-02 10:27:00"|"Re: Radio System Management"|"We also switched to the MPSCS about 2 years ago. Dispatch funded the initial purchase ($469K), and currently foots the MIC fees for all police, fire and EMS units. We have an on-going maintenance contract with a local vendor (Chrouch) but the radios have not required it yet. No maintenance is done on the MPSCS towers. Replacement radios were expected to be purchased by the separate agencies. "|"4810"|"1"|"1" +"4814"|"251"|"2015-06-02 10:27:10"|"Re: Charge for services"|"We do not charge for dispatching Police / Fire / EMS here in Missaukee Co. "|"4771"|"1"|"1" +"4815"|"158"|"2015-06-02 10:40:05"|"Re: Air cards for MDCs"|"The Departments with Mobile Data are responsible for all their costs, Computers, air cards, software maintenance, mounts and such. We only cover the costs for our back room server that talks with them from CAD."|"4803"|"1"|"1" +"4816"|"25"|"2015-06-02 10:42:40"|"Re: Radio System Management"|"We use a contracted Radio Service currently. When we moved to the MCC7500, we held several project meetings to ensure a smooth transition over.Our Radio Service continues to be the front line radio service repair for out system.They also assisted and provided hands on training with new radio system prior to go live.Motorola project manager was pretty thorough on the project time line. If you can request them, get Eric Sodekum and Dan Carpus on your install."|"4810"|"1"|"1" +"4817"|"20"|"2015-06-02 10:47:42"|"Electronic Scheduling"|"Do any of you use software for scheduling of Dispatch Staff? We have been looking for scheduling software that works well in a dispatch environment. "|"0"|"1"|"1" +"4818"|"181"|"2015-06-02 10:53:22"|"Re: Electronic Scheduling"|"I'm interested in this as well. I've been looking for quite sometime and have come up empty handed."|"4817"|"1"|"1" +"4819"|"262"|"2015-06-02 10:57:01"|"Re: Electronic Scheduling"|"We use this and have for a while. Works well and integrates with payroll. http://www.ecoresoftware.com/request-demo.asp?gclid=CK-MxJii8cUCFQiQaQods0YACQ"|"4817"|"1"|"1" +"4820"|"177"|"2015-06-02 10:58:37"|"Re: Online Success Communications Courses"|"I have not used the on-line classes for any of the dispatch classes. I am a little reluctant to do so, because I really like the interaction dispatchers get having face to face contact with their instructor and peers in the classroom. However, I would think a positive for the on-line would be scheduling convenience."|"4807"|"1"|"1" +"4821"|"220"|"2015-06-02 11:42:04"|"Re: Electronic Scheduling"|"Isabella uses eCore as well. My scheduling supervisor loves it. If you have questions, contact her at dhumphrey@isabellacounty.org"|"4817"|"1"|"1" +"4822"|"145"|"2015-06-02 12:09:53"|"Re: Online Success Communications Courses"|"We used their online classes for our dispatchers and also used DSS. Since we are short-handed, it has worked well for us. We haven't used them for the 40 hour, though. I think the classroom would be more beneficial for that."|"4807"|"1"|"1" +"4823"|"25"|"2015-06-03 07:38:16"|"June 05 Meeting Agenda"|"The June 05 Meeting Agenda is posted under the Minutes & Agenda Tab. The meeting will also be broadcast on Google. "|"0"|"1"|"1" +"4824"|"32"|"2015-06-03 10:41:28"|"Re: 800 MHZ Radio Mic Fees"|"Thanks everyone for your feedback. Mark/Gratiot CD"|"4765"|"1"|"1" +"4825"|"212"|"2015-06-03 12:02:35"|"Re: Radio System Management"|"There are two pieces for us that are labor intensive: aliasing and programming. We do both in-house. For aliasing I export the whole inventory from a database I made and ask each agency to review and update once per year. Radio programming can get pretty busy too because we manage the entire process from template requests to the RPU to scheduling and programming codeplugs."|"4810"|"1"|"1" +"4826"|"255"|"2015-06-03 17:44:40"|"Re: Fair Distribution of Feild Equipment"|"After Washtenaw passed an emergency communications millage, we issued PD's one portable per full-time officer plus a few extras for those with part-timers and a mobile for every vehicle. FD's got a mobile for every vehicle and if the chief did not have a government vehicle, we put a mobile in his personal vehicle. Said no to other fire command officers personal vehicles. Issued portables by the number of seats in the apparatus and other vehicles. If an old tanker could only fit 3 ff's, that counted for 3 portables. If an engine could hold 6, we issued 6 radios. The FD's didn't necessarily put them in the trucks according to the formula, but it was a way to treat all departments the same. If they add a new vehicle we issue a mobile and portables. If they take one out of service we get the mobile back. Over the years some modifications have been made if they could provide reasonable justification."|"4804"|"1"|"1" +"4827"|"197"|"2015-06-04 12:58:21"|"Re: RSVP for 6/5 meeting! R U Coming?"|"Sorry, just saw this. I am planning on coming also."|"4781"|"1"|"1" +"4830"|"53"|"2015-06-05 09:23:23"|"MCDA Meeting Google Hangout URL"|"https://plus.google.com/hangouts/_/hoaevent/AP36tYeYYfXbRcIjMeTM2u_PMje52RM8CxdBTmLRuI4m3i2wvcCZZA?authuser=0&hl=en"|"0"|"1"|"1" +"4831"|"53"|"2015-06-05 09:24:25"|"MCDA You Tube Viewing"|"If the hangout gets full, you can go to you tube video and watch. You just won't have comment ability.http://youtu.be/OaHD-SZl4bo"|"0"|"1"|"1" +"4833"|"20"|"2015-06-08 10:57:47"|"Under the desk treadmills"|"I have had a request from my team for under the desk treadmills. Do nay of you have these in your dispatch centers and how have they worked for your teams? How have dispatchers dealt with all the interactions, movements between keyboards, need to concentrate on font on monitors, cadence of voice, etc. Have you found them to be safe?"|"0"|"1"|"1" +"4832"|"53"|"2015-06-05 09:38:02"|"MCDA You Tube Viewing"|"If the hangout gets full, you can go to you tube video and watch. You just won't have comment ability.http://youtu.be/OaHD-SZl4bo"|"0"|"1"|"1" +"4834"|"232"|"2015-06-08 11:21:04"|"Re: Under the desk treadmills"|"We do have one here. It can be moved, but I don't allow it to be under the desk, it is just to the side. About half of the crew uses it. LifeSpan TR1200DT, $1000. Maximum speed is 4mph. Has an emergency disconnect."|"4833"|"1"|"1" +"4835"|"143"|"2015-06-08 12:20:41"|"Re: Guesstimate for CodeRED"|"Well, I'm not excited about these posts at all!! We had First Call at an annual rate of $8000 per year. CodeRed just purchased/bought out our contract from FirstCall and I would hope that the cost remains the same. I have not been informed of annual costs such as these....nervous. Based on some of the post here and a population of 172,000, the increased cost would unbelievable...."|"4773"|"1"|"1" +"4836"|"158"|"2015-06-09 18:07:25"|"Re: Under the desk treadmills"|"Looked at them, County Insurance had issues with them. So we did not move forward."|"4833"|"1"|"1" +"4837"|"143"|"2015-06-11 15:19:24"|"MERS Defined Benefits vs Defined Contribution"|"I'm curious to see how many dispatch centers have MERS and are looking at or have started Defined Contribution for new hires. Thanks for any info. Contract negotiations coming up....yeahhh...."|"0"|"1"|"1" +"4838"|"143"|"2015-06-11 15:23:36"|"New IP based phone systems"|"Our agency is looking to visit dispatch centers that have new 9-1-1 phone systems. We are going to be replacing ours and would like to do a few site tours before sending out RFP's. I’m not very knowledgeable in this area, so any help would be appreciated. THANKS!! "|"0"|"1"|"1" +"4839"|"95"|"2015-06-11 15:24:44"|"Re: MERS Defined Benefits vs Defined Contribution"|"All new employees hired after January 1, 2000 are in the defined contribution plan at Ottawa Co. 911. It is a mandatory 2% for the employee which we match, and we do match up to 5%. Tim Smith"|"4837"|"1"|"1" +"4840"|"133"|"2015-06-11 15:48:00"|"Re: MERS Defined Benefits vs Defined Contribution"|"All employees hired after March 24, 2010 are Defined Contribution. CCCDA contributes 7% of the employee's gross wages and employee contribution is completely optional. "|"4837"|"1"|"1" +"4841"|"38"|"2015-06-11 15:48:04"|"Re: MERS Defined Benefits vs Defined Contribution"|"Genesee has always had Defined Contribution. Currently @ 10% with no match necessary."|"4837"|"1"|"1" +"4842"|"53"|"2015-06-11 15:49:54"|"Re: MERS Defined Benefits vs Defined Contribution"|"MERS still defined benefit. "|"4837"|"1"|"1" +"4843"|"158"|"2015-06-11 15:51:58"|"Re: MERS Defined Benefits vs Defined Contribution"|"We have two versions. Old employees from prior centers are Defined Benefit. Any new staff (Jan 2013) have been under a hybrid which has both a reduced DB plan and a Defined Contribution portion. You can go to our HR website listed below. The contract is listed there to compare this or any other items you might be looking for. Good luck we go back to the table shortly.http://pe.ingham.org/Home/EmployeeLaborContracts.aspx Then Click on FOP 911 non supervisory."|"4837"|"1"|"1" +"4844"|"251"|"2015-06-12 08:20:01"|"Re: MERS Defined Benefits vs Defined Contribution"|"Missaukee Co Sheriff's Dispatch MERS Defined Benefit. "|"4837"|"1"|"1" +"4845"|"251"|"2015-06-12 08:23:34"|"Re: Electronic Scheduling"|"Missaukee Co Sheriff's Dispatch uses VSR-Pro Scheduling. In my previous life have used the eCore System as well. Both are good products from my opinion. "|"4817"|"1"|"1" +"4846"|"256"|"2015-06-12 11:59:26"|"Re: Online Success Communications Courses"|"I've seen a couple of Success online courses and am happy with them. Not the 40 hour class, however. As far as do employee get anything out of online classes... I agree... it is going to be dependent upon the diligence of the employee. I've seen both extremes... people who care and take the time and others who speed through it just to get it over with. Personally, if I know it is the type of employee who is going to just get through it, I'm more likely to send them to a class over online. It only changes it to some degree as class participation is still primarily in their hands. Right back to \"you can lead the horse to water...\" concept. "|"4807"|"1"|"1" +"4847"|"256"|"2015-06-12 12:29:09"|"Re: New IP based phone systems"|"Our phone system was installed about the same time your's was so offering you a site visit for that reason would be a bit unhelpful. You're always welcome to drive over!! Anywho, a number of us have also done quite a bit of research (still on going) on this very topic. Give me a call if you want my input. I'm also hosting a presentation of the Viper System next week. I'll email you the details. "|"4838"|"1"|"1" +"4848"|"256"|"2015-06-12 12:48:48"|"Re: MERS Defined Benefits vs Defined Contribution"|"Roscommon - MERS, defined Benefit.Grand Traverse - MERS, defined Contribution."|"4837"|"1"|"1" +"4849"|"258"|"2015-06-13 07:07:11"|"Re: Electronic Scheduling"|"At Livingston are using E-pro which has been working well for us. "|"4817"|"1"|"1" +"4850"|"17"|"2015-06-13 20:11:26"|"Re: MERS Defined Benefits vs Defined Contribution"|"ANTRIMSThe Employer will continue to be a member of the Michigan Municipal Employee RetirementSystem (MERS), and all regular full-time employees will become members of the MERS.Provision is made for a full-time employee to have his or her service time computed from theday of continuous employment. The Employer will notify each new employee who has six (6)months of service of this provision.a. For employees hired before January 1, 2014, the Employer shall pay the full cost,inclusive of the employee's share of the MERS B-4 pension plan inclusive of the FSS/20rider.b. Employees eligible to participate in the MERS pension plan under the MERS PlanDocument hired on or after January 1, 2014 will be covered by the MERS Hybrid Plan.The Plan will consist of a Defined Benefit (08) component with a 1.25% benefitmultiplier and a Defined Contribution (DC) component. The Employer and the employeewill contribute to the DC component of the Plan, with the employee contributing aminimum of one percent (1%) contribution to the DC component of the Plan, and will beallowed to make additional contributions as allowed under the Plan, MERS regulationsand any applicable laws. The County will match the employee's contribution in anamount not to exceed eight percent (8%) of the employee's payroll less the cost to theEmployer of the DB component of the Plan with the Employer's maximum combined DBand DC contribution being eight percent (8%). Employees will be one hundred percent(100%) vested after six (6) years of service."|"4837"|"1"|"1" +"4851"|"104"|"2015-06-15 09:44:03"|"Re: New IP based phone systems"|"We're looking at Intrado (Viper product) and Airbus/Cassidian (Vesta product marketed by Frontier and/or Carousel)."|"4838"|"1"|"1" +"4852"|"104"|"2015-06-17 13:58:25"|"EverBridge"|"Does anyone have any mass notification with EverBridge? I'm comparing RAVE Mobility, CODE Red and Everbridge. Comments are appreciated. tscott@co.montcalm.mi.us "|"0"|"1"|"1" +"4853"|"178"|"2015-06-17 14:34:22"|"Re: EverBridge"|"Our Emergency management recently had it installed. The training your dispatchers will go through takes longer then Everbridge might tell you. Our OEM told us it would take about 2 hours (not even close) it was more like 8 hours. Otherwise its decent system if you use it to stay proficient on it. The only glitch we came across is about 100 people received hailt storm warnings over and over for a few hours when there was no sever weather in the area. We have since disabled that warnig until a fix can be found.Most people have been happy with it and surprised that such a thing existed.Also reference the training my employees also state there was a lot that they were trained on that they dont ever picture using."|"4852"|"1"|"1" +"4854"|"170"|"2015-06-17 14:38:37"|"Re: EverBridge"|"Tim, We use Everbridge hosted and maintained by our EMD. We use white pages for the basic database as the the AT&T 911 database was too costly upon initial startup. The main rub as is probablly the case with many notification software products is maitaining the behind the scene database such as call back notification and similar. The ability to target specfic zones for notification is a nice feature. We receive regular service/update notifications from the vendor."|"4852"|"1"|"1" +"4855"|"106"|"2015-06-17 14:50:16"|"Re: EverBridge"|"This isn't really addressing your request but I am glad our county emergency manager selected Rave Alert so as not to compete with our marketing of Smart911. In his words; why would he want to direct someone to one website to opt in to receive alerts then we direct them to another website to opt in to create a Smart911 Safety Profile."|"4852"|"1"|"1" +"4856"|"53"|"2015-06-17 15:01:18"|"Genovation Key Pads "|"Those of you using genovation key pads with your new phone systems... would you send me a pic of how you have the buttons set up/configured? Thanks! lhall@midland911.org"|"0"|"1"|"1" +"4857"|"57"|"2015-06-17 16:03:47"|"Employee Assistance Programs (EAPs)"|"Eaton County is about to enter into contract negotiations. Wondering if any PSAPs here in Michigan provide EAPs for their staff. If you do would you mind sharing with me? My email is aheinze@eatoncounty.org. Thanks!"|"0"|"1"|"1" +"4858"|"177"|"2015-06-18 11:20:28"|"3142 Concept Seating"|"I am looking for any Centers that are currently using the 3142 Concept Seating 24/7 Intensive use chairs. If you are, please e-mail me at david.aungst@lenawee.mi.us as I want to compare an issue that I am experiencing. "|"0"|"1"|"1" +"4859"|"20"|"2015-06-18 11:49:27"|"Re: New IP based phone systems"|"We still have an old Pro-tel phone system, however are in final contract negotiations with Intrado for a Viper Phone system. I am looking at July to get Board approval and a late July early August kick off. "|"4838"|"1"|"1" +"4860"|"94"|"2015-06-18 13:47:33"|"Re: MERS Defined Benefits vs Defined Contribution"|"Meceola Defined Benefit!"|"4837"|"1"|"1" +"4861"|"94"|"2015-06-18 13:52:25"|"MCDA ExBoard - Treasurer Position"|"ALL - I am looking to step down from Treasurer at the end of this year. I've been doing it for 15 years and I believe its time to turn the check book over to someone else. I believe everything is set up for an easy transition when the time comes. If you think you might be interested and you'd like more information on what exactly this position entails please contact me. - Laurie"|"0"|"1"|"1" +"4862"|"57"|"2015-06-18 14:59:26"|"Re: New IP based phone systems"|"All - Eaton County transitioned last August to the Airbus Vesta 4 platform. We would be happy host anyone who wants to visit."|"4838"|"1"|"1" +"4863"|"234"|"2015-06-18 17:08:53"|"Re: Employee Assistance Programs (EAPs)"|"We offer the Employee Assistance Program to all city of Detroit employees. You may call our provider at 313-964-3100 for more information. They can possibly point you in the direction of a provider in your community."|"4857"|"1"|"1" +"4864"|"256"|"2015-06-22 08:45:27"|"Sick Time Fill Policy and Progressive Discipline"|"I'm looking for written examples of two things... Sick Time Fill Procedure and any Progress Discipline Policies. Please email them to me.Life is good! stringhamv@roscommoncounty.net"|"0"|"1"|"1" +"4865"|"95"|"2015-06-22 10:34:10"|"Re: Employee Assistance Programs (EAPs)"|"April, we offer EAP to all employees here at Ottawa County 911 and have for years. ThanksTim"|"4857"|"1"|"1" +"4866"|"258"|"2015-06-22 16:11:44"|"director vehicles"|"I am looking for information as to what other counties do about vehicles for the director positions? Does any provide them or not? Or how is a vehicle handled for this type of position?"|"0"|"1"|"1" +"4867"|"70"|"2015-06-22 16:19:15"|"Re: director vehicles"|"we had one for work use only, I got rid of it due to chargeback cost on it. I now use county pool car, they charge per mile."|"4866"|"1"|"1" +"4868"|"44"|"2015-06-22 16:24:41"|"Re: director vehicles"|"I don't have a \"director\" car...I claim mileage when I travel.Phyllis"|"4866"|"1"|"1" +"4869"|"20"|"2015-06-22 16:25:13"|"Re: director vehicles"|"Allegan County does not have a Director's car. If need to travel I either use a vehicle from the car pool and the cost of fuel is charged back to my department or use my personal vehicle and file for mileage reimbursement. "|"4866"|"1"|"1" +"4870"|"44"|"2015-06-22 16:27:42"|"Re: MERS Defined Benefits vs Defined Contribution"|"MERS Defined benefit in Barry County. B-4 with 3% contribution for employees hired before 2013 and B-2 with no contribution for employees hired after."|"4837"|"1"|"1" +"4871"|"44"|"2015-06-22 16:29:01"|"Re: Electronic Scheduling"|"Barry County uses scheduleanywhere.com We are very happy with the program and it is affordable too."|"4817"|"1"|"1" +"4872"|"104"|"2015-06-22 16:31:16"|"Re: director vehicles"|"We have a 'department ' car, which I drive for work and dispatchers use to drive to training. "|"4866"|"1"|"1" +"4873"|"94"|"2015-06-22 16:32:35"|"Re: director vehicles"|"Meceola Central only provides IRS rate mileage for reimbursement, director and employees drive their own vehicles. "|"4866"|"1"|"1" +"4874"|"48"|"2015-06-22 17:30:04"|"Re: director vehicles"|"We don't have any vehicles at Ingham (we are a county department). Lance and I (any employees) log and submit for mileage reimbursement/payment. "|"4866"|"1"|"1" +"4875"|"133"|"2015-06-22 17:30:09"|"Re: Employee Assistance Programs (EAPs)"|"We have an EAP program for all employees. It is not part of any contractual language but rather our personnel policies."|"4857"|"1"|"1" +"4876"|"106"|"2015-06-23 00:46:35"|"Re: director vehicles"|"No car at Ionia County. Reimbursed mileage."|"4866"|"1"|"1" +"4877"|"93"|"2015-06-23 07:46:02"|"Re: director vehicles"|"Leelanau County provides me with a vehicle. I have to claim the miles as income, so I get taxed twice. This will more than likely affect my tax bracket and screw me on my taxes. But, I've only been here two months and ignorance is bliss!"|"4866"|"1"|"1" +"4878"|"183"|"2015-06-23 07:47:16"|"Re: director vehicles"|"I have a marked vehicle in Alpena. I am also the Emergency Management Coordinator for the County so 1/2 of the cost of the vehicle comes out of the EM budget and 1/2 from the 911 fund(surcharge). It is a take home vehicle because I am always on call. "|"4866"|"1"|"1" +"4879"|"256"|"2015-06-23 08:33:27"|"Re: director vehicles"|"We have a shared County car. I is primarily reserved for Central Dispatch and Emergency Management. However, when not in use any other department can ask to use it. No vehicle dedicated strictly for the use of the Director. "|"4866"|"1"|"1" +"4880"|"181"|"2015-06-23 10:11:33"|"Re: director vehicles"|"We have a fleet vehicle that we can use when it's available. Any other department can also use it. If it's not available, we drive POV and charge the county mileage. If we get a 9-1-1 vehicle, I have it picked out because I like to be prepared.http://autocarsdriver.com/chevrolet/2016-chevelle-ss-concept-specs-price/"|"4866"|"1"|"1" +"4881"|"232"|"2015-06-23 10:22:25"|"Re: director vehicles"|"We are able to use a vehicle from the county admin pool, and we are charged mileage. Also, any vehicle Michelle Katt uses, has a mandatory roll bar (I've ridden with her...)."|"4866"|"1"|"1" +"4882"|"209"|"2015-06-23 12:19:57"|"LEIN Access"|"Is anyone using a gateway to gateway VPN over the Merit network for LEIN access? If so, how reliable and cost effective is it. "|"0"|"1"|"1" +"4883"|"95"|"2015-06-23 12:51:19"|"Re: director vehicles"|"At Ottawa County dispatch I receive a monthly vehicle allowance per IRS guidelines. Tim Smith"|"4866"|"1"|"1" +"4884"|"32"|"2015-06-23 12:55:19"|"Re: director vehicles"|"Gratiot County, no cars for use. Private vehicles w/ reimbursement for mileage."|"4866"|"1"|"1" +"4885"|"251"|"2015-06-23 13:22:24"|"Re: director vehicles"|"Missaukee County, uses a county pool vehicle, or a Sheriff's Patrol Unit for all 911 Employees to use for trainings and meetings. Occasionally if not available then personal use reimbursed by the mile. "|"4866"|"1"|"1" +"4886"|"158"|"2015-06-23 13:23:22"|"Re: Employee Assistance Programs (EAPs)"|"Ingham uses Cares"|"4857"|"1"|"1" +"4887"|"170"|"2015-06-23 13:30:07"|"Re: director vehicles"|"Monroe County, We have one vehicle for Central Dispatch to be used by all staff as needed for training, meetings, etc. When in use mileage/travel reimbusement is made available."|"4866"|"1"|"1" +"4888"|"178"|"2015-06-25 08:32:13"|"Assistant director Descriptions"|"Good mornig Funlovers,My county administrator has suggested I look into hiring an assistant director. So I am asking for anyone that has such a position or its equivalant to please send me a copy of the job description and wage package to my email. Thanks and enjoy the rest of your day."|"0"|"1"|"1" +"4889"|"95"|"2015-06-25 08:53:46"|"Re: Assistant director Descriptions"|"I will send you the one from Ottawa County 911, thanks Tim Smith"|"4888"|"1"|"1" +"4890"|"133"|"2015-06-25 08:56:45"|"Re: Assistant director Descriptions"|"I will send you our Job Description and current Employment Terms for the position."|"4888"|"1"|"1" +"4891"|"177"|"2015-06-25 09:04:12"|"Re: Assistant director Descriptions"|"Could all of you sending info on an assistant director include me as well at david.aungst@lenawee.mi.usI am in hopes of having talks about adding this position in my county at some point in the future. Thanks"|"4888"|"1"|"1" +"4892"|"93"|"2015-06-25 09:25:12"|"Re: Assistant director Descriptions"|"I would appreciate receiving information on this as well. I will be suggesting an assistant position be added for my department in the very near future.-Matt from Leelanaumansorge@co.leelanau.mi.us"|"4888"|"1"|"1" +"4893"|"27"|"2015-06-25 09:36:13"|"Re: Assistant director Descriptions"|"I am interested as well! collomc@clinton-county.org"|"4888"|"1"|"1" +"4894"|"32"|"2015-06-25 09:44:29"|"Re: Assistant director Descriptions"|"I also would be interested ..Thanksmduflo@gratiotmi.com"|"4888"|"1"|"1" +"4895"|"181"|"2015-06-25 11:11:16"|"Re: Assistant director Descriptions"|"Ideally, the perfect Assistant Director is about 5 ft 5, dark brown hair...oh wait. I sent you all the job descriptions that I collected a while back."|"4888"|"1"|"1" +"4896"|"181"|"2015-06-25 11:14:23"|"Re: Online Success Communications Courses"|"I'm going to have our newest hire do the 40 hour Basic. She did almost two years of college virtually all online and kept a very high GPA. She's a widow with two very young children and this will be much easier for her. I'll let you know how it works out."|"4807"|"1"|"1" +"4897"|"181"|"2015-06-25 11:31:32"|"SOPS"|"People, I'm begging you. Please send me your SOPs, I have only gotten responses from four dispatch centers. It doesn't matter the format! PDF, Word, Google Dox, I can make it work. Send them to kattm@baycounty.net, please!"|"0"|"1"|"1" +"4898"|"234"|"2015-06-25 13:05:52"|"Re: SOPS"|"Michelle,Our SOPs fill an 8 inch binder!!You want me to send all that??"|"4897"|"1"|"1" +"4899"|"56"|"2015-07-01 13:17:41"|"moving medicals"|"Does anyone have a policy on moving medicals? If you get a call that someone is driving to the hospital and needs an ambulance, do you make them stop or intercept? Let me know thoughts. Thanks."|"0"|"1"|"1" +"4900"|"181"|"2015-07-01 13:46:57"|"Re: SOPS"|"Yes. "|"4897"|"1"|"1" +"4901"|"232"|"2015-07-01 13:54:49"|"VIPER phones"|"Mason-Oceana and Newaygo Dispatches are wondering what centers in our area are using VIPER phones, and especially who recently went with them. Please let me know - cyndiem@co.newaygo.mi.us. Thanks - have a safe weekend!"|"0"|"1"|"1" +"4902"|"25"|"2015-07-01 13:59:39"|"Re: VIPER phones"|"CCE Central Dispatch installed the Intrado Viper phones in the fall of 2013.Working very well for us.Let us know if you have questions."|"4901"|"1"|"1" +"4903"|"170"|"2015-07-01 14:12:46"|"Re: VIPER phones"|"Cyndie, we are not close to your area. However, for what it is worth, in Monroe we have been using the VIPER platform since 2008. In 2014 we upgraded to the latest hardware/software. Serves us well. "|"4901"|"1"|"1" +"4904"|"178"|"2015-07-01 14:25:08"|"Re: VIPER phones"|"we went to them in February of this year. issues with phone qaulity on incoming tmobile 911 calls. obviously not an intrado issue. We are not a big fan of the viper irr system at all. otherwise it is working well."|"4901"|"1"|"1" +"4905"|"256"|"2015-07-01 15:51:40"|"Re: VIPER phones"|"I will be recommending going to/joined into a Viper system to my board in a couple weeks. "|"4901"|"1"|"1" +"4906"|"190"|"2015-07-02 10:21:53"|"presentation"|"Has anybody provide a presentation to the public on how 911 works? I’m going to host a public meeting in the future and explain what it is that dispatch does. If so would you be willing to share your presentation with me, to assist so I don’t have to start from scratch. You can contact me by email jhamman@co.jackson.mi.us or 517-768-7957"|"0"|"1"|"1" +"4907"|"251"|"2015-07-02 13:32:05"|"Re: VIPER phones"|"We (Missaukee Co) went to a VIPER in 2007, and currently use the same system. We have very recently discussed either updating or going to a joint multi county System. Current version is good, the next version I saw a demo for was very good. "|"4901"|"1"|"1" +"4908"|"155"|"2015-07-06 08:50:13"|"Realm radios"|"The Sheriff's Department in Calhoun are thinking of going to new portables and the brand is Relm. I have not heard of this brand before and wonder if anyone else has any information on their quality, durability etc..Drop me a email at rfeole@calhouncountymi.gov.Thanks!"|"0"|"1"|"1" +"4909"|"94"|"2015-07-06 16:51:23"|"August Leadership Seminar - last call!"|"There is still some space for the August 4,5,6 training in Harbor Springs. Check out our website for the schedule and information. "|"0"|"1"|"1" +"4910"|"170"|"2015-07-07 09:27:36"|"Legal opinions - Towing"|"Prepping for another threat of litigation from a local towing service... Looking to any case law on-point to towing services being excluded from PD's non-preference rotation lists or similar. I have the \"Marek\" opinion from Ionia looking to additional or fresh opinions. Please forward at alan_frank@monroemi.org. Our center is out of the wrecker business courtesy of the MMRMA. But it appears to still be haunting me."|"0"|"1"|"1" +"4911"|"181"|"2015-07-08 09:52:42"|"Online 40 hour advanced dispatch course"|"Do any of you have experience with Success Communications 40 hour Advance Dispatch Course (online)? I'm thinking of having one of our dispatchers take it. "|"0"|"1"|"1" +"4912"|"148"|"2015-07-08 10:46:58"|"Re: Online 40 hour advanced dispatch course"|"No we haven't yet. Go ahead and test it out and let us know the feedback. "|"4911"|"1"|"1" +"4913"|"258"|"2015-07-10 09:41:11"|"Re: Assistant director Descriptions"|"Tim, I just sent you Livingston County one that was just written this year."|"4888"|"1"|"1" +"4914"|"57"|"2015-07-14 13:24:07"|"PSAPs who fund Emergency Management"|"Are there any PSAPs that fund Emergency Management, where the Emergency Manager is an employee of another county department?"|"0"|"1"|"1" +"4915"|"237"|"2015-07-14 15:38:10"|"Re: PSAPs who fund Emergency Management"|"Huron County Director is dual with half EM and half 911 responsibilities. Funds are separate as EM has grant money attached and must be kept separate. I do not recommend this model, serving two masters and neither gets the attention they deserve. Emergency Management is becoming more and more demanding of time just to keep up the basic required plans and paperwork the State and Feds demand. It looks good on paper but in practice is very difficult to juggle both 911 and Emergency Managment. "|"4914"|"1"|"1" +"4916"|"20"|"2015-07-14 16:59:34"|"FOIA Processes"|"I am looking for some feedback on how other Dispatch Centers handle FOIA requests. Could you answer the following questions for me?1. Do you as a dispatch center serve as your own FOIA Coordinator or do you have a central County FOIA Coordinator?2. When granting FOIA requests, in what formats do you provide audio or documents file? (via Email, hard copies, CD, all the above, other?)3. How do you handle record retention in respect to copies of any of those FOIA files? Are they expunged after they are issued? 4. Do any of you use FOIA software products?5. How do address the issue of LEIN information in your CAD Reports or Audio recordings that are requested through FOIA?6. Would any of you be willing to share you FOIA SOPs?"|"0"|"1"|"1" +"4917"|"106"|"2015-07-14 17:04:14"|"Re: FOIA Processes"|"I will forward you how we handle FOIA tomorrow"|"4916"|"1"|"1" +"4918"|"183"|"2015-07-15 14:08:24"|"Re: PSAPs who fund Emergency Management"|"In Alpena I do the 50/50 split between 911 and EM. My surcharge funds pay for 1/2 my salary and the County General Fund and EM Grant money pays the other 1/2. The State gets real touchy about what you fund with 911 funds. I do not believe funding EM positions are authorized."|"4914"|"1"|"1" +"4919"|"163"|"2015-07-16 11:25:16"|"Wrecker Price Gouging"|"I am currently investigating an issue with multiple wreckers in our rotation price gouging customers when they get a call out from us. Some are even adding a \"911 Fee\" when we call them. Has anyone encountered a problem like this and if so how did you handle it. We have a non-preference rotation. Can you/do you have guidelines that the wreckers services wishing to be on your rotation must follow? If anyone could share their policy it would be greatly appreciated. Please email to: pbattinkoff@shiawassee.netThank you for your help!"|"0"|"1"|"1" +"4920"|"163"|"2015-07-16 11:28:40"|"Re: presentation"|"I would be interested in that also. Please include me in your email.pbattinkoff@shiawassee.net"|"4906"|"1"|"1" +"4921"|"163"|"2015-07-16 11:32:45"|"Re: Online 40 hour advanced dispatch course"|"I have. Unlike most on-line courses theirs is very interactive and the instructor is available for live feedback. It is a good course!"|"4911"|"1"|"1" +"4922"|"178"|"2015-07-16 14:21:11"|"Re: FOIA Processes"|"Mr. Valentine would it be possible for you to forward that info to me as well sir.No rush as i will be out of office tomorrow."|"4916"|"1"|"1" +"4923"|"170"|"2015-07-22 08:40:19"|"Staffing / Call Volume data"|"Looking for staffing / call volume data for comparables. The number of actual working telecommunicator's related to the annual total 911 calls taken or similar. If you can share please bump to alan_frank@monroemi.org "|"0"|"1"|"1" +"4924"|"177"|"2015-07-22 10:03:55"|"Re: Staffing / Call Volume data"|"Al, I will send you what I just completed which is closely related to what you are looking for. I did my comparable based on county populations and not call volume. "|"4923"|"1"|"1" +"4925"|"25"|"2015-07-27 08:49:15"|"Lloyd Fayling"|"It is with extreme sadness that we pass on to you the untimely passing of Lloyd Fayling. Lloyd passed away last night. Details are still being made for funeral arrangements. If you would like to know what arrangements will be made please go to Nelson-House Funeral home web site www.nelson-house.com to find out the details. Lisa Hall is on site with Dave Ackley this morning. We will do our best to keep the membership posted as to any needs of the Genesee County Central Dispatch staff.Please keep the GCCD staff, Dave Ackley and most importantly, Lloyd's family (especially Leslie) in your thoughts and prayers during this difficult time."|"0"|"1"|"1" +"4928"|"262"|"2015-07-27 09:35:47"|"Re: Lloyd Fayling"|"Oh No !! What terrible news. Prayers to all. "|"4925"|"1"|"1" +"4929"|"1"|"2015-07-27 09:41:21"|"Re: Lloyd Fayling"|"Nicely done Greg"|"4925"|"1"|"1" +"4930"|"262"|"2015-07-27 10:02:38"|"Re: Lloyd Fayling"|"Dave and Gregif there is anything we can do to help, please reach out. "|"4925"|"1"|"1" +"4931"|"86"|"2015-07-27 10:04:58"|"Re: Lloyd Fayling"|"Our thoughts and prayers go out to the Fayling Family.Iosco911"|"4925"|"1"|"1" +"4932"|"10"|"2015-07-27 10:08:59"|"Re: Lloyd Fayling"|"Our deepest sympathy to the Fayling family and Genesee County 911 Family. Lloyd made a difference and his contributions will continue to do so for many years to come. "|"4925"|"1"|"1" +"4933"|"95"|"2015-07-27 10:15:08"|"Re: Lloyd Fayling"|"Sincere condolences on behalf of Ottawa County Central Dispatch and the State 911 Committee. Lloyd`s family and the Genesee dispatch family our in our thoughts and prayers. Tim Smith"|"4925"|"1"|"1" +"4934"|"64"|"2015-07-27 10:17:06"|"Re: Lloyd Fayling"|"Sad news. Deepest sympathy to the Fayling family and Genessee 911.Benzie County 9-1-1Ron Berns"|"4925"|"1"|"1" +"4935"|"220"|"2015-07-27 10:20:46"|"Re: Lloyd Fayling"|"On behalf of Isabella County 911, our deepest sympathies to the Fayling family and Genessee county 911. "|"4925"|"1"|"1" +"4936"|"74"|"2015-07-27 10:32:03"|"Re: Lloyd Fayling"|"Very sad news. On behalf of Saginaw County 9-1-1, please extend our condolences to Lloyd's family, as well as his staff. "|"4925"|"1"|"1" +"4937"|"30"|"2015-07-27 11:17:06"|"Re: Lloyd Fayling"|"So sorry to hear that. On behalf of Sanilac County 9-1-1, please extend our condolences to Lloyd's family, as well as his staff."|"4925"|"1"|"1" +"4939"|"13"|"2015-07-27 12:17:15"|"Re: Lloyd Fayling"|"Please extend my condolences to the Fayling family and his co- workers .For over 20 years I have worked with Lloyd. I will miss him. Michigan's 911 Community has lost a friend and a passionate advocate for 911. Marsha BianconiCWW Executive Director/911 Coordinator"|"4925"|"1"|"1" +"4940"|"177"|"2015-07-27 12:42:22"|"Re: Lloyd Fayling"|"Wow, that is sad news. Our sincere condolences to the Fayling family and Lloyds staff from all of us at Lenawee Central. Know that you all are in our thoughts and prayers during this very sad time. "|"4925"|"1"|"1" +"4941"|"48"|"2015-07-27 13:17:38"|"Re: Lloyd Fayling"|"On behalf of our staff here at Ingham County 9-1-1, please extend our condolences to Lloyd’s family, his Genesee 9-1-1 family, and Lloyd's extended 9-1-1 family across our state. Our thoughts and prayers are with them during this difficult time. If there’s any way we can be of help please let us know.You know, the very first training class I attended as a young and very green dispatcher in the 80’s was a class taught by Lloyd. I will never forget his voice, his sense of humor and laugh, or how much he has done for the 9-1-1 profession and community. Bruce…"|"4925"|"1"|"1" +"4942"|"197"|"2015-07-27 13:22:45"|"Re: Lloyd Fayling"|"On behalf of the men and women at the Kent County Communications Center, please extend our condolences to the Fayling family as well as Lloyd's coworkers at Genesee 9-1-1. Lloyd has always been an icon in our group and will be greatly missed. -Matt Groesser"|"4925"|"1"|"1" +"4943"|"163"|"2015-07-27 16:01:31"|"Re: Lloyd Fayling"|"All of us at Shiawassee Central Dispatch extend our deepest sympathy to Genesee County Central Dispatch and the family of Lloyd Fayling. Our thoughts and prayers are with all of you!"|"4925"|"1"|"1" +"4944"|"53"|"2015-07-27 17:14:24"|"FUNERAL ARRANGEMENTS FOR LLOYD"|"The funeral will be Friday, July 31, 2015 at 11:00 am at the First United Methodist Church, 1500 N. Water, Owosso. Visitation will be on Thursday, July 30, 2015 from 14:00 to 20:00 at the Nelson-House Funeral Home, 120 E Mason St, Owosso. The burial will take place in Battle Creek and this will be for family only. There will be a procession of public safety vehicles that lead Lloyd and his family out of the County to a predetermined place after the service. "|"0"|"1"|"1" +"4945"|"256"|"2015-07-28 10:45:30"|"Re: Lloyd Fayling"|"Roscommon County also extends its deepest regrets. Our hearts go out to Genesee 911 and the Fayling family. Lloyd was considered a mentor by many here. "|"4925"|"1"|"1" +"4946"|"58"|"2015-07-28 14:39:50"|"Re: Lloyd Fayling"|"On behalf of the Staff of Marquette County 911 we extend our condolences to Genesee County 911 and Lloyd’s family and friend!s. Our thoughts and prayers with you all. Lloyd will be greatly missed by all of us."|"4925"|"1"|"1" +"4947"|"32"|"2015-07-28 16:23:06"|"Re: Lloyd Fayling"|"Our deepest sympathy from Gratiot County 911/Central Dispatch to the Fayling family & the staff of Genessee County 911 Consortium."|"4925"|"1"|"1" +"4948"|"143"|"2015-07-28 16:34:54"|"Re: Lloyd Fayling"|"Our thoughts are with his family during this difficult time. One of the greats in 9-1-1 history and he will be missed. Muskegon Central Dispatch "|"4925"|"1"|"1" +"4949"|"143"|"2015-07-28 16:37:08"|"Re: Staffing / Call Volume data"|"I would like a copy also, if possible. Thanks, Muskegon 9-1-1 "|"4923"|"1"|"1" +"4950"|"258"|"2015-07-28 18:27:41"|"Re: Lloyd Fayling"|"On behalf of the Livingston County diispatchers and management our prayers and thoughts go out to Lloyd family and the Genesee 911 staff. "|"4925"|"1"|"1" +"4951"|"133"|"2015-07-29 07:50:14"|"T-Mobile Text to 911 Issue"|"This was posted on APCO Open Forum last week. I'm not sure if the problem is resolved as T-Mobile is not a primary provider in our area but FYI for those of you receiving text...This was posted by a PSAP in Washington:SNOCOM went live with Text-2-911 on July 8, 2015. We found an unusual issue so I wanted to share that with the PSAP community.The second day following our go-live of Text-2-911, we received information that a citizen had attempted to text 911. He sent a text message to 911, but the message was never received and he never received a bounce back. After further testing, we learned that messages with more than 160 characters from T-Mobile are not delivered to the PSAP and requesters will fail to receive the bounce back. The cause of the issue is related to how longer messages are split into multiple messages and transmitted between T-Mobile and TCS. I'm told this is a nationwide problem and T-Mobile will have a patch ready to deploy next week. The patch is considered a short-term solution with a longer-term resolution soon to be developed. "|"0"|"1"|"1" +"4952"|"163"|"2015-08-03 15:43:20"|"Success Communications Discount Today"|"*Extended through August 4th*Mid-Summer Discount,3 Days Only! (Registrations and credit card payments must be received by Tuesday, August 4th, 2015) Cash in on this opportunity for a limited time Register for 2015 and 2016 courses and save 10% off your entire amount due! (new registrations only-must pay via credit card or direct deposit) FYI... Saves our Centers some money!"|"0"|"1"|"1" +"4953"|"185"|"2015-08-03 18:12:07"|"Re: Success Communications Discount Today"|"Is it appropriate to post vendor related advertising on this portal? If so, maybe this needs to be reviewed."|"4952"|"1"|"1" +"4954"|"163"|"2015-08-04 08:16:47"|"Re: Success Communications Discount Today"|"If it isn't, I apologize. I just got a bulk email about a discount on training and thought I would pass it on."|"4952"|"1"|"1" +"4955"|"24"|"2015-08-04 09:20:46"|"COML COMT"|"Has anyone heard of either of these courses being offered? "|"0"|"1"|"1" +"4956"|"2"|"2015-08-04 10:21:43"|"Leasing computers and servers"|"My IT would like me to look into leasing computers and servers. Does anyone do this at their Centers?"|"0"|"1"|"1" +"4957"|"262"|"2015-08-04 10:23:47"|"Re: COML COMT"|"Check MI-Train . I think they are on there. "|"4955"|"1"|"1" +"4958"|"262"|"2015-08-04 10:57:12"|"Re: Leasing computers and servers"|"Leasing can be attractive depending on several factors. Over all the Cost of the money should be understood. It is an easy way to shift cost from Capital budgets to operating budgets and eliminate large chunks of money going out all at once. I do this occasionally depending on the project. Most often I will use a lease when I have an un-budgeted project but I have room in the operating budget to spread the cost over several years. "|"4956"|"1"|"1" +"4959"|"225"|"2015-08-04 11:46:22"|"Re: Leasing computers and servers"|"Clare County just entered into a lease with Motorola for three MCC 5500's and the server and 8 of our 800/VHF mtr 3000's in our radio room and they allowed us a 4 yr plan with payment not due until end of fiscal year"|"4956"|"1"|"1" +"4960"|"210"|"2015-08-04 13:21:18"|"Re: COML COMT"|"We have changed the process to facilitate better knowledge of the process, the right individuals for the training, and follow-up after the initial training has occurred to ensure any COMT and COML across the state are established, trained and exercised following standardized approaches. Here is a link to the work efforts of the Communications Unit Workgroup heading this up for the State Interoperability Board.http://www.michigan.gov/mpscs/0,4640,7-184-65453_67164_69823---,00.html "|"4955"|"1"|"1" +"4961"|"256"|"2015-08-05 08:59:40"|"Re: T-Mobile Text to 911 Issue"|"Thanks Jeff. T-Mobile just called here yesterday and are taking over 5 sites in Roscommon County. They specifically asked if we were Text 2 911 ready (we are not yet). "|"4951"|"1"|"1" +"4967"|"256"|"2015-08-07 07:41:42"|"Lockdown information"|"Anyone who would be willing to share your lockdown flow chart, SOG, SOP, policy/procedure, etc... I'd like to get my hands on it. I'm looking for anything related both schools and/or commercial buildings. stringhamv@roscommoncounty.net"|"0"|"1"|"1" +"4963"|"24"|"2015-08-05 10:49:23"|"Tattoo Policy"|"Does anyone have a policy about visible tattoos in the dispatch center? If so, can you send it to kchadwick@grcity.us? Many thanks."|"0"|"1"|"1" +"4964"|"24"|"2015-08-05 10:49:39"|"Tattoo Policy"|"Does anyone have a policy about visible tattoos in the dispatch center? If so, can you send it to kchadwick@grcity.us? Many thanks."|"0"|"1"|"1" +"4965"|"53"|"2015-08-06 08:06:11"|"MCDA Meeting"|"There will not be a google chat opened for the meeting tomorrow. "|"0"|"1"|"1" +"4966"|"25"|"2015-08-06 08:37:27"|"Re: MCDA Meeting"|"Please remember that the meeting does not start until 1:00 pm on Friday and will be a short business meeting."|"4965"|"1"|"1" +"4968"|"256"|"2015-08-07 08:20:28"|"Individual Windows Log-in requirements"|"Up to now the employees have not been required to have their own individual Windows Log-in on the computers that run CAD, LEIN, etc. I'm curious what other departments require? Generic or individual Windows log-in? Expiring Windows passwords just like LEIN? Etc...For what its worth - I have two employees testing it out to see what bugs we can identify. As expected I'm already finding resistance to the change. "|"0"|"1"|"0" +"4969"|"133"|"2015-08-07 08:44:36"|"Re: Individual Windows Log-in requirements"|"We have general/generic Operating System logins for each dispatch position for our Telephone, CAD, and Radio Systems. On our LAN PC that we run most web based applications (Email, Talon, Text2911, camera systems, etc.), we have employee specific (individual)operating system logins."|"4968"|"1"|"0" +"4970"|"209"|"2015-08-07 10:31:34"|"Re: Individual Windows Log-in requirements"|"We just \"dinged\" by LEIN for NOT have proper password procedures when logging into windows/CAD,as CAD has CJI info. My IT folks are working up a solution so we are compliant."|"4968"|"1"|"0" +"4971"|"25"|"2015-08-11 13:50:35"|"Re: Individual Windows Log-in requirements"|"We have separate log in for CAD/Talon (any CJIS software)than we do for Windows.In Sungard we changed the backside to require a CJIS compliant password that expires every 90 days, painful for a couple of days, due to the fact that this involves CAD/RMS/JMS/MCT etc - everyone is used to it now."|"4968"|"1"|"0" +"4972"|"25"|"2015-08-11 14:50:37"|"UPA 911 2015 Report"|"The newly released UPA911 2015 Annual Report has been posted under the Legislation Tab. We have also added the SNC Reports to Legislatures under the same tab."|"0"|"1"|"1" +"4973"|"25"|"2015-08-11 14:52:13"|"Re: Tattoo Policy"|"KarenWe do not have a policy for that."|"4964"|"1"|"1" +"4974"|"183"|"2015-08-11 15:02:02"|"Re: Individual Windows Log-in requirements"|"We have separate passwords for everything except the recorder and the cameras. Its a pain to some, but the added security is justified."|"4968"|"1"|"0" +"4975"|"106"|"2015-08-11 15:37:30"|"Re: Individual Windows Log-in requirements"|"We have a separate windows log in to access our CAD and other applications. Everyone has an additional(different) log in for Talon/LEIN."|"4968"|"1"|"0" +"4976"|"94"|"2015-08-17 11:13:49"|"Cool MCDA Travel Mugs for Sale"|"Bright Green Stainless 18 oz travel mugs with MCDA Logo and nifty saying \"2 beautiful peninsulas, One dedicated Vision\" . $8 each. These would make great gifts for yourself or your staff. Contact Laurie for a picture of the cups - I couldn't figure out how to post it here. I will be bringing them to the next meetings or I can arrange to send them to you if interested. "|"0"|"1"|"0" +"4977"|"234"|"2015-08-17 11:39:23"|"Re: Cool MCDA Travel Mugs for Sale"|"Hey there!!I would like five (5) of those nifty travel mugs!I'm going to give them as incentives to my personnel!(and keep one for myself of course)... :)"|"4976"|"1"|"0" +"4978"|"234"|"2015-08-17 11:45:20"|"Re: Individual Windows Log-in requirements"|"Each member has their own individual log on for ALL equipment. For the CAD its their badge number and the password is their pension number; for the phones its the first five letters of the last name (or the last name and enough letters of the first name to equal five) and their password is their badge number; for the windows computers their user id is their last name, first initial and last three of their pension number. They may choose their own password."|"4968"|"1"|"0" +"4979"|"181"|"2015-08-17 11:52:28"|"Re: Cool MCDA Travel Mugs for Sale"|"I couldn't get the photos to upload to the gallery nor to the \"items for sale\" tab. https://drive.google.com/file/d/0B5IM9WNWTPaUZ09WbUxvZzZPUzg/view?usp=sharinghttps://drive.google.com/file/d/0B5IM9WNWTPaUcVY2WVJkVjNPZ3M/view?usp=sharinghttps://drive.google.com/file/d/0B5IM9WNWTPaUTEVwTVRPYkRDZWM/view?usp=sharinghttps://drive.google.com/file/d/0B5IM9WNWTPaUU3ZVR0RjcXpiOWM/view?usp=sharing"|"4976"|"1"|"0" +"4980"|"181"|"2015-08-17 15:15:40"|"Re: Individual Windows Log-in requirements"|"We each have individual windows log ins, as well as individual CAD, LEIN, and camera passwords. We will be switching to Active Directory so that everything but LEIN will be on one log in."|"4968"|"1"|"0" +"4981"|"181"|"2015-08-20 10:33:21"|"Active Shooter Questions"|"Does anyone have a scripted line of questioning for an active shooter incident? I'm putting ours together and I have everything the internet offers, just curious what others are using. Please email me offline kattm@baycounty.net if you have something you'd like to share. Thanks!Michelle"|"0"|"1"|"0" +"4982"|"256"|"2015-08-21 08:02:18"|"Emergency Manager Job Description"|"I'm looking for your County's Emergency Manager job description, please. Stand alone or combined EM-911 are desired. No, we aren't looking to combine positions, thankfully. However, the County is exploring possibly putting the EM in the 911 Department with shared EM and 911 Database manager responsibilities. "|"0"|"1"|"0" +"4983"|"1"|"2015-08-21 09:08:48"|"Help given to Genesee 9-1-1 after Lloyd's passing"|"I want to thank the MCDA for the assistance that we received from the membership during a very difficult time. I think it's very important that we all understand that being a member of MCDA means more than getting technical and policy help, it extends to getting comfort and compassion for your employees in times of need, when your employees are walking through the parking lot with tears in their eyes, wiping them away at the back door and sitting down at their position and kicking ass because that's what they do.For an entire week we had two Director's or Deputy Directors walk into our door carrying comfort food and meals, sitting with our employees helping them to grieve the best they could. I hesitate to mention names for fear of forgetting someone but I also believe that those that helped us weren't doing it for the glory, but because they thought it was the right thing to do.Money cannot buy what the MCDA did for our Center, I'm very proud to call myself a member of our group, I only hope in some way I can play it back, although under different circumstances. Thank You and God Bless you all"|"0"|"1"|"0" +"4984"|"155"|"2015-08-21 10:17:04"|"Re: Help given to Genesee 9-1-1 after Lloyd"|"It doesn't stop now Dave. Anytime you need something or your staff needs something, please do not hesitate to ask. Many times when people need help there is a rush of people to help in the beginning and then their lives go back to normal and you are still grieving. It will take months, maybe years to heal from a loss like your staff experienced. All of you will be continue to be in my thoughts and prayers. Lloyd is very proud of his team marching on!"|"4983"|"1"|"0" +"4985"|"163"|"2015-08-21 10:30:34"|"Ballot Proposal"|"Has anyone had a ballot proposal for a 911 surcharge increase on a ballot with a county-wide operating millage request? If so, can you tell me when and if either proposal passed?"|"0"|"1"|"0" +"4986"|"64"|"2015-08-21 15:53:58"|"40 hr beginner dispatch course"|"Is anyone hosting a 40hr class beginner dispatch course before the end of the year and if so where and when. Trying to schedule around an unplanned leave of 6 weeks from mid October to mid November"|"0"|"1"|"0" +"4987"|"64"|"2015-08-21 15:54:23"|"40 hr beginner dispatch course"|"Is anyone hosting a 40hr class beginner dispatch course before the end of the year and if so where and when. Trying to schedule around an unplanned leave of 6 weeks from mid October to mid November"|"0"|"1"|"0" +"4988"|"148"|"2015-08-22 06:15:49"|"Re: 40 hr beginner dispatch course"|"Huron Co is hosting Success Sept 21-25. Eaton Co is hosting MACNLOW Oct 5 - 9. "|"4986"|"1"|"0" +"4990"|"27"|"2015-08-24 07:51:08"|"MACNLOW 40 Hour Advanced Course"|"Clinton County is hosting the Macnlow 40 Hour Advanced course September 14-18 in St.Johns."|"0"|"1"|"0" +"4991"|"155"|"2015-08-24 08:30:12"|"Re: 40 hr beginner dispatch course"|"Check Macnlow and Success websites. I know there is one in Bad Axe and one in Eaton County coming up."|"4987"|"1"|"0" +"4992"|"95"|"2015-08-24 09:07:45"|"SNC Appointment"|"With the passing of Lloyd Fayling, it created a vacancy on the SNC for the Senate Appointee, Public Member.I am pleased to announce that I have been notified by the office of Senate Majority Leader Arlan Meekhof, that Eaton County Central Dispatch Director April Heinze has been appointed as the Senate Appointee, Public Member on the SNC.Welcome April.Tim Smith"|"0"|"1"|"0" +"4993"|"106"|"2015-08-24 09:25:58"|"Re: SNC Appointment"|"Great choice!!!!!"|"4992"|"1"|"0" +"4994"|"70"|"2015-08-24 09:30:58"|"Re: SNC Appointment"|"Congrats to April, a very good choice she will represent us well."|"4992"|"1"|"0" +"4995"|"155"|"2015-08-24 09:47:36"|"Re: SNC Appointment"|"Congratulations April! Excellent choice. Need to work on your deep voice. Big shoes to fill but you can do it!"|"4992"|"1"|"0" +"4996"|"148"|"2015-08-24 09:53:15"|"Re: SNC Appointment"|"Congrats April"|"4992"|"1"|"0" +"4997"|"158"|"2015-08-24 10:03:12"|"Re: SNC Appointment"|"Congrats, they have made a wise choice."|"4992"|"1"|"0" +"4998"|"177"|"2015-08-24 10:47:04"|"Re: SNC Appointment"|"Congratulations April - You will do a great job!"|"4992"|"1"|"0" +"4999"|"262"|"2015-08-24 11:54:28"|"Re: SNC Appointment"|"Congratulations April !!"|"4992"|"1"|"0" +"5000"|"101"|"2015-08-24 15:44:40"|"Re: SNC Appointment"|"Congrats my friend!! You will serve us well. "|"4992"|"1"|"0" +"5001"|"170"|"2015-08-25 11:02:36"|"Re: SNC Appointment"|"Congratulations April !!"|"4992"|"1"|"0" +"5002"|"32"|"2015-08-25 13:14:32"|"Re: SNC Appointment"|"Congratulations April!"|"4992"|"1"|"0" +"5003"|"197"|"2015-08-25 15:09:01"|"Re: SNC Appointment"|"Congrats, April!!! Great choice!"|"4992"|"1"|"0" +"5004"|"148"|"2015-08-26 13:59:08"|"UPS"|"Has anyone purchased a new or priced out a UPS? If you can provide any information on cost that would be great. "|"0"|"1"|"0" +"5005"|"220"|"2015-08-26 14:11:12"|"job descriptions"|"I am looking for job descriptions for the following: 911 Director, Deputy Director, Dispatch Supervisor and Dispatcher. Please send them to rjerman@isabellacounty.org Thanks!"|"0"|"1"|"0" +"5006"|"170"|"2015-08-26 14:19:00"|"Re: UPS"|"Sandy, In your efforts consider including a by-pass unit for servicing the UPS. We recently paid Liebert $12,545 for the by-pass and once installed we have over $25,000 invested to add the by-pass. A change in OSHA regs, since our original UPS was installed(2008),prompted the add on."|"5004"|"1"|"0" +"5007"|"90"|"2015-08-26 15:13:08"|"Re: UPS"|"Sandy, We bought a new 12KVA UPS in September of 2012 for $15,483. There were some additional costs associated with having an electrician help with the installation. Doug S"|"5004"|"1"|"0" +"5008"|"188"|"2015-08-26 15:22:45"|"Re: SNC Appointment"|"Nice choice Congratulations April!"|"4992"|"1"|"0" +"5009"|"53"|"2015-08-27 12:17:37"|"October MCDA Meeting"|"FYI - there will not be a google chat available for the October meeting. "|"0"|"1"|"0" +"5010"|"44"|"2015-08-27 12:44:57"|"Re: UPS"|"Sandy, I am also in the market for a new UPS. I have a meeting with the Hedrick reps in late October and I can keep you posted on any useful information.Phyllis"|"5004"|"1"|"0" +"5011"|"148"|"2015-08-27 12:47:02"|"Re: UPS"|"Thank you all. This information helps. "|"5004"|"1"|"0" +"5012"|"94"|"2015-08-27 13:38:26"|"Re: October MCDA Meeting"|"Hey - if you are hoping to attend the Oct Meeting in SSM can you drop me an email so that I have some kind of idea of a count for how big of a room we need? It doesn't have to be set in stone but it will give me an idea of numbers.Thanks!"|"5009"|"1"|"0" +"5013"|"258"|"2015-08-28 08:44:55"|"Dewolf CTO Training"|"Livingston County will be hosting a CTO Training class November 16-20, 2015 at our dispatch center if anyone is interested?"|"0"|"1"|"0" +"5014"|"24"|"2015-08-28 09:23:16"|"Re: Dewolf CTO Training"|"Who is the trainer?"|"5013"|"1"|"0" +"5015"|"258"|"2015-08-28 09:29:08"|"Re: Dewolf CTO Training"|"I am not sure yet, however I find out!"|"5013"|"1"|"0" +"5016"|"48"|"2015-08-28 12:31:23"|"Re: Dewolf CTO Training"|"Chad it looks like we'll have a couple of new trainers attending at your shop."|"5013"|"1"|"0" +"5017"|"170"|"2015-08-31 11:18:30"|"CAD"|"The high annual cost of our New World CAD maintenance agreement (over $100,000 annually) prompts me to ask what CAD product others are using. Additionally,anyone with a model RFP for CAD would be appreciated. alan_frank@monroemi.org"|"0"|"1"|"0" +"5018"|"104"|"2015-08-31 11:25:13"|"Re: CAD"|"We have Sungard OSSI. It does not include Record Management System, Mobile Field Reporting, or Jail Management System, and possibly others. Still, we pay $65K annually for the parts we do use. "|"5017"|"1"|"0" +"5019"|"207"|"2015-08-31 11:30:26"|"Re: CAD"|"We, in Lapeer Co, looked at New World but their costs to purchase, and annual support, was far too high for us.We got rid of the VisionAIR (now Tri-tech) CAD and went live on the Oakland County CLEMIS CAD system a few weeks ago.We estimate we are going to be saving about $15K per year from what we paid VisionAIR."|"5017"|"1"|"0" +"5020"|"178"|"2015-08-31 11:31:29"|"Re: CAD"|"This was just one of the reasons St Clair COunty decided to join CLEMIS because of the growing costs of not only the purchase of, but also the ongoing maintenance cost of CAD products. They are in my opinion escalating beyond acceptable cost for a lot of centers."|"5017"|"1"|"0" +"5021"|"148"|"2015-08-31 12:39:05"|"MI-APCO awards deadline tomorrow"|"The MI-APCO Awards nomination deadline is TOMORROW. I know there are some great Dispatchers, Directors, Teams, IT personnel, Radio personnel, Trainers, and Supervisors that deserve to be recognized by their colleagues. You can obtain a fillable nomination form by emailing me. Please nominate those awesome employees you have or a colleague you know. "|"0"|"1"|"0" +"5022"|"148"|"2015-08-31 12:39:32"|"MI-APCO awards deadline tomorrow"|"The MI-APCO Awards nomination deadline is TOMORROW. I know there are some great Dispatchers, Directors, Teams, IT personnel, Radio personnel, Trainers, and Supervisors that deserve to be recognized by their colleagues. You can obtain a fillable nomination form by emailing me. Please nominate those awesome employees you have or a colleague you know. "|"0"|"1"|"0" +"5023"|"258"|"2015-08-31 19:20:42"|"Re: October MCDA Meeting"|"Is there any special room arrangements at any of the hotel for someone who is attending?"|"5009"|"1"|"0" +"5024"|"158"|"2015-09-02 10:52:40"|"Interpretation"|"At NENA I talked with some folks from Voiance about their services. Has anyone had experience with them? They claim to be quicker and cheaper than others, we currently using Language line like most; but considering other options."|"0"|"1"|"0" +"5025"|"24"|"2015-09-02 13:35:46"|"Re: Dewolf CTO Training"|"Any update on which trainer?"|"5013"|"1"|"0" +"5026"|"212"|"2015-09-03 11:33:39"|"Re: Interpretation"|"We've been paying $4.25/minute through Language Line. I know Voiance is much less expensive but we haven't gotten to trying them out yet. Another company out there is Telelanguage."|"5024"|"1"|"0" +"5027"|"258"|"2015-09-04 12:39:48"|"Re: Dewolf CTO Training"|"Patrick McGreevy is going to be the instructor. "|"5013"|"1"|"0" +"5028"|"25"|"2015-09-05 11:44:20"|"Re: October MCDA Meeting"|"There are a block of rooms reserved for MCDA on Thursday night. Rate is $89.00"|"5009"|"1"|"0" +"5029"|"25"|"2015-09-05 11:46:05"|"Re: October MCDA Meeting"|"FYI - Awe some time of year to travel to the UP.http://abc10up.com/michigan-peak-fall-foliage-map-2015/"|"5009"|"1"|"0" +"5030"|"181"|"2015-09-09 16:37:24"|"Dispatch Judo/Handling Mental Callers"|"Bay County is looking at hosting these to classes before the end of the year. Please let me know if you are interested in sending anyone. I'm gauging interest before I book them.Thanks! Michelle (kattm@baycounty.net)"|"0"|"1"|"0" +"5031"|"28"|"2015-09-10 13:44:19"|"Re: Dispatch Judo/Handling Mental Callers"|"What company and/or instructors for these?"|"5030"|"1"|"0" +"5032"|"30"|"2015-09-15 11:13:24"|"Dispatch Flooring"|"Does anyone who has been through a new construction or a remodel project have recommendations on the best type of flooring for the communication center. Thank you! Dawn from Sanilac Co."|"0"|"1"|"0" +"5033"|"30"|"2015-09-15 11:13:54"|"Dispatch Flooring"|"Does anyone who has been through a new construction or a remodel project have recommendations on the best type of flooring for the communication center. Thank you! Dawn from Sanilac Co."|"0"|"1"|"0" +"5034"|"181"|"2015-09-15 11:22:53"|"Re: Dispatch Flooring"|"We used JEMTech and have a hard (non-carpeted) raised floor in dispatch. It is almost three years old and still looks and performs like new. I can forward you our rep's contact info if you are interested. "|"5032"|"1"|"0" +"5035"|"181"|"2015-09-15 11:23:33"|"Re: Dispatch Judo/Handling Mental Callers"|"Jim Marshall for the Mental Callers and Powerphone is the only company that offers Dispatch Judo."|"5030"|"1"|"0" +"5036"|"30"|"2015-09-15 11:33:50"|"Re: Dispatch Flooring"|"Hello Michelle, I would greatly appreciate it. Thank you!"|"5032"|"1"|"0" +"5037"|"10"|"2015-09-15 11:56:26"|"Re: Dispatch Flooring"|"I would stay away from carpet - it looks nice but spills and general dirt take their toll no matter how much you try and keep it clean."|"5033"|"1"|"0" +"5038"|"104"|"2015-09-15 12:07:45"|"Re: Dispatch Flooring"|"Elevated floor is a must, enabling cabling to be run under the floor. I used carpet squares, ideally matching with the floor tile size. Carpet and cushioned walls really keep the noise down."|"5033"|"1"|"0" +"5039"|"207"|"2015-09-15 12:37:55"|"Re: Dispatch Flooring"|"In Lapeer we renovated in 2011 and used a hard surface, raised floor. We went with a Michigan-based company called Data Supplies Company out of Plymouth (734-459-7190). They used flooring manufactured by Haworth, which if I recall correctly, is based out of the Grand Rapids area. The flooring has held up very well and still looks as good as the day it was installed. We put in 1,000 sq ft at a cost of $17,500. That's a much better deal than what Motorola and Watson quoted us at $27,426."|"5032"|"1"|"0" +"5040"|"148"|"2015-09-16 09:25:46"|"Mass Notification systems"|"We are looking into possibly getting a Mass Notification system.As part of our research my Emergency Manager would like to know what systems everyone else has. Any input would be greatly appreciated. Thank you."|"0"|"1"|"0" +"5041"|"181"|"2015-09-16 09:50:28"|"Re: Mass Notification systems"|"Sandy, we had Inspiron and have moved to Rave."|"5040"|"1"|"0" +"5042"|"53"|"2015-09-16 09:51:27"|"Re: Mass Notification systems"|"Nixle"|"5040"|"1"|"0" +"5043"|"106"|"2015-09-16 09:51:40"|"Re: Mass Notification systems"|"We are a Smart911 county and our emergency manager decided to go with their Rave Alert system. Rationale being with any other opt in notification system he would be directing the public to one web site and we would be directing the public to the Smart911 site to create safety profiles etc. With the Rave Alert system it can all be done at one sign up; one compliments the other."|"5040"|"1"|"0" +"5044"|"170"|"2015-09-16 09:58:50"|"Re: Mass Notification systems"|"Sandy we use Everbridge (818 230-9700). Mark Hammond, EMD Director here can give you the good and bad. (734-240-3136). "|"5040"|"1"|"0" +"5045"|"27"|"2015-09-16 10:56:12"|"Re: Mass Notification systems"|"Clinton County uses CodeRed. We like it, very user friendly system and company."|"5040"|"1"|"0" +"5046"|"27"|"2015-09-16 10:57:34"|"Re: Dispatch Judo/Handling Mental Callers"|"Clinton County is interested"|"5030"|"1"|"0" +"5047"|"177"|"2015-09-16 11:07:37"|"Re: Mass Notification systems"|"Lenawee uses Code Red and we are happy with it."|"5040"|"1"|"0" +"5048"|"101"|"2015-09-16 11:45:37"|"Re: Mass Notification systems"|"Van Buren uses Code Red"|"5040"|"1"|"0" +"5049"|"220"|"2015-09-16 11:51:45"|"Re: Mass Notification systems"|"Isabella County utilizes CodeRed. We are happy with the system."|"5040"|"1"|"0" +"5050"|"256"|"2015-09-17 07:37:21"|"Re: Mass Notification systems"|"My experience with CodeRED is a positive one. "|"5040"|"1"|"0" +"5051"|"48"|"2015-09-17 13:11:57"|"Radio interfernce from body cams?"|"We have been working with our radio vendor to track down recent problems with portable radio reception at/near the Michigan State University PD building. Then more recently at Spartan Stadium during the MSU/Oregon game. We believe the culprit are the 80 new L3 body cams purchased and used by MSU officers. Seems the body cams are interfering with the receiver in the portable radio for the user and with radios in the station where the body cams are charging. Eaton County experiencing same issues with Digital Ally body cams. Anyone else experiencing similar issues?"|"0"|"1"|"0" +"5052"|"48"|"2015-09-17 13:22:03"|"Re: Mass Notification systems"|"Ingham County uses CodeRED (everyone including EM programs, 9-1-1, Public Hearlth, local PD's/FD's). Used for public notifications and for notifications and call back of staff and teams. Like it a lot, great support from ECN."|"5040"|"1"|"0" +"5053"|"56"|"2015-09-17 13:25:40"|"Re: Mass Notification systems"|"Hillsdale County uses Code Red and we are happy with it as well."|"5040"|"1"|"0" +"5054"|"20"|"2015-09-21 14:14:00"|"End-user Equipment"|"How many of you fund and provide end-user equipment to your Police, Fire, and EMS such as portables, mobiles, pagers, and MCTs? Do you have a Governance of Ownership document that outline that you own the equipment and the expected use of that equipment? Do you have contracts in place with those agencies you provide equipment to?"|"0"|"1"|"0" +"5055"|"225"|"2015-09-21 14:25:44"|"Re: Mass Notification systems"|"Clare County utilizes Nixle/Everbridge and we think it works great"|"5040"|"1"|"0" +"5056"|"25"|"2015-09-22 10:43:42"|"2016 MCDA OFFICER NOMINATIONS"|"We are accepting nominations for the following 2 officer positions on the MCDA Executive Board for the year 2016.SecretaryTreasurerIf you are interested or would like to nominate someone, please contact Laurie Smalla."|"0"|"1"|"0" +"5057"|"177"|"2015-09-24 15:21:09"|"Firehouse Importer"|"Does anyone use the Firehouse importer with your Fire Departments? I have a Fire Department in my county inquiring how well it works. We use New World CAD so I would be curious how that blends."|"0"|"1"|"0" +"5058"|"24"|"2015-09-24 15:32:29"|"Re: Firehouse Importer"|"Grand Rapids has two agencies using Firehouse with exports from our Motorola P1 CAD - both the City of Grand Rapids and Wyoming use Firehouse. There have been very few problems with the interface. As I remember however, the agency has to purchase the Firehouse CAD Monitor and there are two types of interface - either SQL or XML. You can give me a call if you have specific questions. 616 456-3840"|"5057"|"1"|"0" +"5059"|"177"|"2015-09-24 21:56:52"|"Re: Firehouse Importer"|"Thanks Karen. "|"5057"|"1"|"0" +"5060"|"258"|"2015-09-25 08:01:31"|"Re: End-user Equipment"|"In Livingston we provide them all of what you have listed. We don't have any contracts with any of the police, fire or EMS regarding this. "|"5054"|"1"|"0" +"5061"|"25"|"2015-09-25 12:45:56"|"Michigan Survey - Accidental Calls to 911"|"Hi EveryoneBelow is information on a request to have front line dispatchers take a survey.If possible could you please distribute to your staff?Thank you!Good morningI am an industrial/organizational psychologist conducting a nationalstudy of the problem of accidental calls to 911 (\"butt dialing\" andkids playing with phones). I have data from across the countrysuggesting that this is an expensive and potentially dangerousproblem.I am looking for opportunities to distribute this short survey to 911operators (link below). Would you please take a look and see if someof the PSAPs in Michigan might be open to taking it?I'd be happy to give you a call as well. Thank you.https://www.surveymonkey.com/r/XZGN8V7--Glenn Hallam, Ph.D.Solve X, LLC2801 Chancellorsville Dr. #127Tallahassee, FL 32312Mobile: 850 766-2400"|"0"|"1"|"0" +"5062"|"133"|"2015-09-25 14:49:43"|"Hearing on Current 911 System - Tues 9/29"|"Below is the update for the Communications and Technology committee. Previous Committees:The committee met for the first time since May, and heard from stakeholders on relocation of telecomm lines. Upcoming Committee:The committee will have a joint hearing with the MI State Police budget subcommittee on Tues. Sept. 29th at noon in room 519, and hear testimony on the current 911 system – what fees are involved and how they are collected and distributed.  Please keep any comments to the current system, it’s strengths and weaknesses.  If you are interested in testifying, please contact myself or the chair’s office."|"0"|"1"|"0" +"5063"|"244"|"2015-09-28 14:52:32"|"Re: Dispatch Judo/Handling Mental Callers"|"Bloomfield Twp is interested"|"5030"|"1"|"0" +"5064"|"53"|"2015-09-28 22:24:46"|"October 2, 2015 meeting Google chat"|"We now will have a Google chat session available for this meeting. This will probably fill up and a reminder its not unlimited. i will put some instructions out tomorrow on the limitations. Once it's full there is an option to listen only. There are a few people that we need to make sure can provide reports and information through the chat so we may need to juggle some people around if those folks get a listen only option. "|"0"|"1"|"0" +"5071"|"256"|"2015-10-01 15:10:57"|"Frontier - Attention if you're a Sentinel Customer"|"I'm attached to the Skyline office of Frontier. They've had a \"Data SI Card\" go bad. These are the cards that connect each of your workstations to the selective router. We are down one position, cannot answer 911 calls at all at that position. Frontier has no, not a single, replacement in the country. They are working with a supplier out of Indiana to get a card refurbished. My Sentinel position has been down since Tuesday and it will \"very likely be well into next week\" before they can get a replacement. Mind... blown... "|"0"|"1"|"0" +"5067"|"53"|"2015-09-29 08:15:19"|"Google Chat for Friday's meeting"|"For those of who just need viewer access only to the chat, please email me at lhall@midland911.org. On the morning of the meeting, I will send you a link that will give you view only and if you have input or questions, you can email them to me during the meeting. This link is not to be shared once you receive it. "|"0"|"1"|"0" +"5068"|"133"|"2015-09-29 08:31:10"|"Re: Google Chat for Friday"|"Thanks for making this happen Lisa!"|"5067"|"1"|"0" +"5069"|"143"|"2015-09-29 09:25:08"|"Re: Google Chat for Friday"|"If available, I would like a view only mode and will email you on Friday morning. Thanks a lot for working out the details to make this happen! "|"5067"|"1"|"0" +"5070"|"25"|"2015-09-30 12:46:46"|"MCDA Executive Committee Nominations"|"PLEASE REMEMBER TO GET YOUR NOMINATIONS IN!!We are accepting nominations for the following 2 officer positions on the MCDA Executive Board for the year 2016. Secretary Treasurer If you are interested or would like to nominate someone, please contact Laurie Smalla. "|"0"|"1"|"0" +"5072"|"177"|"2015-10-01 15:20:58"|"Re: Frontier - Attention if you"|"Vance, I am a customer of this exact product you are discussing. I have concerns about issues like this occuring. I was told at the beginning of this year by Frontier that it could be the last year they will do a service contract with me because parts are not readily available. I am actively working on a replacement and this information certainly assures the reasons I need to keep pushing forward. "|"5071"|"1"|"0" +"5073"|"183"|"2015-10-01 15:25:29"|"Re: Frontier - Attention if you"|"Come on PFN!!!"|"5071"|"1"|"0" +"5074"|"188"|"2015-10-01 16:22:49"|"CAD Reports"|"I was wondering if anyone had a policy regarding sending out CAD reports. Please email to dwormwood@menomineeco.com We don't have a policy, but the requests for CAD reports seems to be increasing. Thanks."|"0"|"1"|"0" +"5075"|"70"|"2015-10-01 16:54:37"|"Re: CAD Reports"|"they are FOIA request and we honor them and do charge the public, not PD, Fire,EMS or prosecutor."|"5074"|"1"|"0" +"5076"|"258"|"2015-10-01 17:17:11"|"Re: CAD Reports"|"We treat them as FOIA request and also charge the public. "|"5074"|"1"|"0" +"5077"|"53"|"2015-10-02 09:12:31"|"Google hang out for meeting "|"For those of you that have reports or need to be able to talk to the group here is the hangout address. For those of you that told me you need viewer access only I'll be emailing you a link. If you end up having questions etc just shoot me an email during the meeting. https://plus.google.com/hangouts/_/hoaevent/AP36tYdAnEw4BWWeueh6hrd_CH2sA0nRLWhd5pmzKfLE5tGpsiM1cw?hl=en&authuser=0"|"0"|"1"|"0" +"5078"|"53"|"2015-10-02 09:46:51"|"Google hang out for meeting "|"For those of you that have reports or need to be able to talk to the group here is the hangout address. For those of you that told me you need viewer access only I'll be emailing you a link. If you end up having questions etc just shoot me an email during the meeting. https://plus.google.com/hangouts/_/hoaevent/AP36tYdAnEw4BWWeueh6hrd_CH2sA0nRLWhd5pmzKfLE5tGpsiM1cw?hl=en&authuser=0"|"0"|"1"|"0" +"5079"|"181"|"2015-10-03 12:58:57"|"Re: CAD Reports"|"We treat them as a FOIA, however, we do not charge."|"5074"|"1"|"0" +"5080"|"17"|"2015-10-05 00:52:16"|"Retirement"|"Friday Oct 9th I will be wrapping up my career with Antrim County. Since being blessed with Parkinson's nearly 5-years ago it's time to move on to whatever the future holds. Thank you MCDA brain trust for the help over the years and especially for the support in the loss of one of our own earlier this year. Mike Gank will be the contact for Antrim Dispatch as of now as I have a habit of rupturing discs and out of the office. Wishing you all the best. Steve "|"0"|"1"|"0" +"5082"|"155"|"2015-10-05 06:34:38"|"Re: Retirement"|"Best of luck Steve. Praying for your health and a happy retirement. You deserve it!"|"5080"|"1"|"0" +"5083"|"101"|"2015-10-05 07:06:25"|"Re: Retirement"|"Congrats on your retirement. To many great days ahead! will keep the prayers your way and make each day a special one."|"5080"|"1"|"0" +"5084"|"256"|"2015-10-05 07:41:17"|"Re: Retirement"|"It was an honor to work with you. Thank you for all you've done over the years. Happy retirement! "|"5080"|"1"|"0" +"5085"|"25"|"2015-10-05 08:07:30"|"Re: Retirement"|"Congrats Steve! Thank you for your commitment to 911 throughout Michigan, especially here in Northern Michigan.Good luck and stay in touch."|"5080"|"1"|"0" +"5086"|"102"|"2015-10-05 08:10:16"|"Re: Retirement"|"Congrats Steve! It was a pleasure working with you. Enjoy retirement!"|"5080"|"1"|"0" +"5087"|"95"|"2015-10-05 08:27:02"|"2016 MCDA Board nominations"|"As discussed at the MCDA meeting on Friday, I will be coordinating nominations for the 2016 Officer elections. I do intend to run for SNC rep again.Please send me any nominations for Secretary, Treasurer, and SNC rep. I will get them into the ballot process. Also we did make a motion to use online voting this year, more details will follow on the voting process. Please send me any nominations before November 2nd so that we can get the on-line voting set up. Thank you, Tim Smith "|"0"|"1"|"0" +"5088"|"95"|"2015-10-05 08:30:21"|"Re: Retirement"|"Steve, enjoy your retirement, and you will continue to be an MCDA member and have access to the site, you just wont have to pay!!!!! Tim Smith"|"5080"|"1"|"0" +"5089"|"20"|"2015-10-05 09:52:10"|"Re: Retirement"|"Good luck Steve. "|"5080"|"1"|"0" +"5090"|"187"|"2015-10-05 10:03:10"|"Re: Retirement"|"Happy Retirement :)"|"5080"|"1"|"0" +"5091"|"163"|"2015-10-05 11:04:47"|"Re: Retirement"|"Congratulations and good luck!"|"5080"|"1"|"0" +"5092"|"256"|"2015-10-05 11:26:15"|"Deputy Director Wage Scale"|"If you are willing to share I'd like to see what the wage scale is for your Deputy Director. If you could also include number of personnel it would be appreciated. Our wage scale is out of wack here and I want to adjust it (up) to something more fitting of the position and responsibilities. Responses to email are fine: stringhamv@roscommoncounty.net "|"0"|"1"|"0" +"5093"|"181"|"2015-10-05 11:53:32"|"Travel policy"|"If you have a travel policy you are willing to share, please email it to me at kattm@baycounty.netThanks,Michelle"|"0"|"1"|"0" +"5094"|"90"|"2015-10-05 13:32:58"|"Re: Retirement"|"Congratulations Steve. May you enjoy a long and happy retirement!"|"5080"|"1"|"0" +"5095"|"70"|"2015-10-05 15:17:15"|"PowerPhone Class on Suicide intervention"|"On Oct 15, 2015 Lapeer County Central will be hosting Suicide Intervention, Module II class. Please get signed up at 1-800-537-6937"|"0"|"1"|"0" +"5096"|"70"|"2015-10-05 15:18:15"|"PowerPhone Class on Suicide intervention"|"On Oct 15, 2015 Lapeer County Central will be hosting Suicide Intervention, Module II class. Please get signed up at 1-800-537-6937"|"0"|"1"|"0" +"5097"|"256"|"2015-10-06 08:12:28"|"Re: Frontier - Attention if you"|"**UPDATE***As it turns out it wasn't a bad card. They had a com port go bad. We are back up and running. "|"5071"|"1"|"0" +"5098"|"27"|"2015-10-06 08:32:25"|"Re: CAD Reports"|"We treat them as FOIA requests and charge if appropriate with the new fee structures. We do not charge support agencies."|"5074"|"1"|"0" +"5099"|"104"|"2015-10-06 09:41:59"|"Enhanced 911 Service Plan"|"Has anyone updated their 911 Service Plan with the last couple of years, and would you mind sharing? My plan is 19 years old, and I'm hoping for a sample that makes liberal use of Attachments/Appendix allowing for painless updates in future years. Respond or e-mail to tscott@co.montcalm.mi.us Thanks Tim"|"0"|"1"|"0" +"5100"|"155"|"2015-10-06 10:13:55"|"Re: Enhanced 911 Service Plan"|"Tim, several 911 plans are posted under the documents tab of this website, including a template for a base plan that Doug Van Essen was contracted to do for MCDA members. That one is titled Base 911 plan. Rich"|"5099"|"1"|"0" +"5101"|"90"|"2015-10-06 10:37:29"|"Re: Enhanced 911 Service Plan"|"Tim, We used the template Rich mentioned and then had Doug VanEssen review our plan. It worked well. I'll send you a copy of ours."|"5099"|"1"|"0" +"5102"|"53"|"2015-10-07 13:12:26"|"December Meeting Presentation"|"FYI - We will have a speaker at the start of our December meeting discussing 'Enhanced Call Verification' for Burglar Alarms. The Michigan Chief's Association along with the Alarm Associations are making a push to move to this process. They would to see it be State Law but until then they are looking for communities to adopt this process locally. A part of this is having dispatch confirm the alarm company did the 2 call verification prior to sending law enforcement. They will explain further in December. Here is one old article explaining it and one alarm website that show a very simple explanation. You can google it to get more if you'd like more info. http://www.policechiefmagazine.org/magazine/index.cfm?fuseaction=display_arch&article_id=397&issue_id=92004http://www.state-alarm.com/site/ecv.html"|"0"|"1"|"0" +"5103"|"181"|"2015-10-07 14:24:56"|"Training timeline"|"For those of you who train SOLELY calltakers, could you send me your training timeline? I'm particularly interested in places that have call takers who eventually become dispatchers or are cross-trained. Thanks! Michellekattm@baycounty.net"|"0"|"1"|"0" +"5104"|"234"|"2015-10-07 18:11:05"|"Re: Retirement"|"Congratulations Steve! Enjoy your retirement."|"5080"|"1"|"0" +"5105"|"234"|"2015-10-07 18:17:52"|"Re: Training timeline"|"Michelle,In Detroit we do 480 hours of training in addition to the state mandated 40 hour dispatch (for call-takers only). We are now civilianizing dispatchers and that training is an additional 90 days. We are in the throes of a departmental reorg, so training parameters are still a work in progress."|"5103"|"1"|"0" +"5106"|"24"|"2015-10-08 07:48:23"|"Re: Training timeline"|"Grand Rapids has a minimum number of hours of 200 and maximum of 440 for call taker training. We do cross train all positions, but new hires start as call takers."|"5103"|"1"|"0" +"5107"|"95"|"2015-10-12 12:36:14"|"Swatted again?"|"It appears that we are now getting swatted on false fire calls. One over the weekend and one about 20 minutes ago. The call came trough as a transfer from Holland Public Safety and appears to be from 440-658-8290 ( Bedford, Ohio ) from XO Communications ( their website looks like they provide internet services). Is anyone else getting fire swatting? Let me know, thanks Tim Smith "|"0"|"1"|"0" +"5108"|"256"|"2015-10-13 08:23:13"|"NG911 - \"In the news\""|"We all should know what looms on the NG911 horizon. Here is a great example of what is coming to a 911 Center near you!http://www.wtsp.com/story/news/local/2015/10/12/florida-woman-periscopes-her-drunken-crash/73820710/"|"0"|"1"|"0" diff --git a/sections/interior-page.php b/sections/interior-page.php index b4b3ce7..a1aa86a 100644 --- a/sections/interior-page.php +++ b/sections/interior-page.php @@ -7,7 +7,8 @@
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